Owners filed 242 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 7 times.
When it fails
05908259,082 milesMedian miles at failure
134 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
28
0
0
1
Steering
20
0
0
0
Air Bags › Frontal
16
6
0
8
Steering › Rack and Pinion
14
0
0
0
Latches/Locks/Linkages › Doors › Latch
12
0
0
0
Wheels › Rim
8
0
0
0
Wheels
8
0
0
0
Seats
7
2
0
3
Air Bags
7
2
0
3
Visibility › Windshield
6
0
0
0
7 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Seats › Front Assembly › Recliner03V035000
Filed Feb 5, 20031,066,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Risk. IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Structure › Frame and Members01V273000
Filed Aug 2, 2001282,470 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Risk. IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy. OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Child Seat00V366000
Filed Nov 9, 20001,211,756 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Risk. IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy. OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Seat Belts00V034000
Filed Feb 4, 2000204,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Risk. THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy. DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Seat Belts › Front › Retractor00V033000
Filed Feb 4, 20007,580 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Risk. IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Air Bags › Frontal99V343000
Filed Dec 2, 1999350 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Risk. THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy. DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
What owners reported
Newest filings
Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Apr 26, 202340,000 milesUT
The contact owns a 2000 Chrysler 300M. The contact stated that the lift support struts of the hood and the trunk had failed, causing the trunk and the hood to close on her head when raised. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 40,000.
Fuel/Propulsion System
Filed Aug 30, 2019169,000 milesNV
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE DRIVING 15 MPH, THE CONTACT NOTICED A STRONG FUEL ODOR OUTSIDE AND INSIDE THE VEHICLE. ALSO, THE MISFIRE FUEL INJECTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAHARA CHRYSLER JEEP DODGE RAM (LOCATED AT 5050 W SAHARA AVE #3400, LAS VEGAS, NV 89146, (800) 506-5050) WHERE THE CONTACT WAS INFORMED THAT THE FUEL SUPPLY LINE TUBE CONNECTED TO THE FUEL INJECTOR RAIL WAS LEAKING, WHICH CAUSED THE VACUUM TUBE, FUEL LINE CLIP, FUEL SUPPLY TUBE, AND FUEL VAPOR TO HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE TWICE AND THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 169,000.
Tires
Filed May 21, 2018180,000 milesCA
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M EQUIPPED WITH TOYO PROXES T1R TIRES (NA), SIZE: 245/45ZR16 94W (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM ALL FOUR TIRES AND THERE WERE CRACKS IN EACH TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE STORE, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE TIRES WERE NOT REPLACED. THE VEHICLE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE TIRES TO A TIRE STORE. NO FURTHER ASSISTANCE WAS OFFERED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE NOT PROVIDED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 180,000.
Air Bags
Filed Sep 27, 2017252,424 milesNY
THE AIR BAG LIGHT FLASH ON AND OFF WHILE DRIVING
Engine
Filed Sep 16, 2016CA
TAKATA RECALL THE KEY IGNITION KEPT GETTING STUCK UNTIL THE KEY BROKE OFF IN THE IGNITION. THE SEATBELTS GETS STUCK SOMETIMES WHEN I PUT SON THE CAR AND THEY DONT COME OUT ALL THE WAY. ALSO HAVING PROBLEM WITH THE ENGINE WATER PUMP WENT OUT ON THE FREEWAY,TRANSMISSION WENT OUT AFTER THE WATER PUMP.WHITE SMOKE SOMETIMES COME OUT THE TAIL PIPES WHILE DRIVING.DASH BROARD LIGHTS KEEP COMING OFF AND ON WHEN DRIVING. THE TRUCK AND HOOD DOES NOT STAY UP THE AIR HOLDER GIVING OUT. WHEN YOU POP THE TRUCK OR THE HOOD IT DOES POP ALL TIME.
Electrical SystemFire
Filed Feb 2, 2016115,000 milesIN
AFTER STARTING MY CAR BEFORE WORK IN THE MORNING, THE DRIVERS STEERING COLUMN/DASH AREA BURST INTO FLAMES THAT WERE BRIGHT BLUE/WHITE IN COLOR AND UNABLE TO EXTINGUISH. THE FIRE DEPARTMENT REPORT STATED AN ELECTRICAL FIRE IN THE DRIVERS DASH AREA OR STEERING COLUMN. THIS FIRE ENGULFED MY ENTIRE CAR VERY QUICKLY, AND NEARLY BURNT DOWN MY HOUSE! THE CAR WAS IN MY DRIVEWAY ABOUT 6 FEET FROM MY HOME. AS IT WAS BURNING, I HEARD THE ENGINE KEEP RESTARTING ITSELF AS IF SOMETHING WAS GOING ON WITH THE IGNITION CYLINDER OR SYSTEM. IT WAS STATIONARY. PLEASE HELP!
Wheels
Filed Jan 14, 2016128,000 milesPA
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M EQUIPPED WITH UNIROYAL, TIRE LINE: TIGER PAW, TIRE SIZE: 225/55R1797J, AND DOT NUMBER: Y900FPUU. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE SEAL BETWEEN THE RIM AND THE TIRE SEPARATED CAUSING LOSS OF AIR TO THE TIRE. IT WAS UNKNOWN THE LOCATION OF THE TIRE THAT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN UNKNOWN REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE TIRE AND VEHICLE MILEAGE WERE 128,000.
Steering
Filed Jul 31, 201514,000 milesWA
WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. THIS CAR IS GOING TO END UP KILLING SOMEONE. THEN THERE WILL BE A MAJOR LAW SUIT. I REPLACED THE RACK & PINION. WORKED FOR ABOUT A MONTH AND NOW IT IS STARTING TO DO IT AGAIN. ALSO REPLACED THE TIE ROD ENDS. THE BOLTS BACK OUT OR BECOME LOOSE ON THE RACK & PINION. HAVE HAD TO TIGHTEN THEM ON MANY OCCASIONS.
Electrical System
Filed Jul 30, 201579,236 milesMI
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION PROPERLY. THE KEY WOULD ONLY EJECT FROM THE IGNITION AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED, HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,236.
Steering
Filed Jul 27, 2015174,000 milesKY
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE SERVICED, THE MECHANIC OBSERVED THE BOLT FROM THE RACK AND PINION DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000. THE VIN WAS UNAVAILABLE.
Fuel/Propulsion System
Filed Mar 28, 2015178,000 milesCA
SMELLED GAS COMING FROM DRIVERS SIDE REAR OF ENGINE WITH SMALL DROPS FALLING ON EXHAUST PIPE I LOOKED THIS UP AND THERE WAS A RECALL ON 1999 CHRYSLERS BUT DID NOT LIST MY 2000 MODEL. APPARENTLY THIS PROBLEM WAS NEVER REMEDIED AS THE PREVIOUS YEAR WAS RECALLED BUT THE NEXT MODEL YEAR USED THE SAME PARTS BUT WAS NOT RECALLED. I WENT ONLINE CHECKING TO SEE IF OTHERS HAD THIS EXPERIENCE AND THERE WERE MANY OTHERS THAT COMPLAINED OF THIS PROBLEM. MOST OF THEM SAID IT WAS FROM A PLASTIC PART THAT HOOKED TO THE FUEL LINE CONNECTING TO A FUEL INJECTION DISTRIBUTION CENTER. I CALLED A CHRYSLER PARTS DEPARTMENT AT A DEALER AND WAS TOLD THAT CHRYSLER HAD CHANGED THE WAY THIS LINE WAS MADE BECAUSE OF THE PROBLEMS WITH THE LHS AND 300M MODELS. THESE MODEL CARS ARE UNSAFE TO OPERATE BECAUSE OF A FAULTY MANUFACTURED GAS LINE THAT IS SOMETHING THAT SHOULD NEVER HAVE TO BE REPLACED AND COULD CAUSE FIRES AND POSSIBLE INJURIES OR WORSE. *TR
Air Bags
Filed Feb 27, 2015OH
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT THE CLOCK SPRING FAILED TO WORK AND THE AIR BAG WARNING LAMP ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO WORK AND THE CRUISE CONTROL MALFUNCTION. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V343000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Seats
Filed Sep 3, 2014104,387 milesFL
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SEAT MALFUNCTIONED CAUSING THE BACK OF THE SEAT TO SUDDENLY RECLINE TO A FULL HORIZONTAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A PLASTIC GEAR TO THE SEAT MOTOR ASSEMBLY HAD FAILED. THE CONTACT WAS INFORMED THAT PARTS WERE NO LONGER AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 104,387.
Steering
Filed May 30, 2014116,000 milesNV
SINCE I GOT MY 2000 CHRYSLER 300M, EVERYTIME I GO OVER SPEED BUMPS IT SHAKES AND POPS. I ALSO NOTICED EVERYTIME I MAKE A TURN IT GIVES A LOUD POPPING NOISE. EVERYTIME IM GOING 25-35 MPH IT FEELS LIKE MY FRONT TIRES ARE LOOSE AND SHAKY. SEEMS LIKE ITS ONLY GETTING WORSE. *TR
Seats
Filed Oct 26, 2013130,000 milesID
WHILE DRIVING, THE BACK OF THE DRIVER'S SEAT WENT FROM AN UPRIGHT TO RECLINING POSITION. *TR
Steering
Filed Mar 12, 2013140,000 milesOR
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH AND ATTEMPTING A TURN, THE VEHICLE EXHIBITED A LOUD EXPLOSION. THE DRIVER'S SIDE TIRE IMMEDIATELY FELT AS IF IT HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE RACK AND PINION WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE. *TR
Steering
Filed Mar 8, 2013180,000 milesFL
DRIVING APROX 10 MPH INTO TO SCHOOL PICK UP AND DROP OFF AREA, TO PICK UP CHILDREN AS SCHOOL WAS LETTING OUT. I LOST ALL STEERING FUNCTIONS, I HAD TO HAVE CAR TOWED BACK TO MY RESIDENCE. MY HUSBAND FOUND THAT A BOLT HAD BROKE OFF THE TIE ROD ((RIGHT SIDE) GOING INTO THE RACK AND PINION AND THE (LEFT SIDE) BOLT TO THE TIE ROD HAD BACK OUT OF THE RACK AND PINION. THEIR WERE NO WARNING SIGNS THAT SOMETHING WAS WRONG WITH THE STEERING. I THANK THE GOOD LORD THAT IT HAPPENED WHERE AND WHEN IT DID, IT COULD HAVE BEEN A DIFFERENT OUTCOME A FEW MILES DOWN THE ROAD WITH MYSELF AND 3 CHILDREN IN THE CAR GOING 45-50 MPH ON THE 2 LANE ROAD GOING BACK TO OUR HOME. NOW AS I DRIVE OUR OTHER VEHICLE AROUND AND SEE A CHRYSLER 300M I WORRY ABOUT THE SAFETY OF THE OCCUPANTS IN THAT VEHICLE AND THE OTHERS AROUND THEM. *TR
SeatsCrash1 injured
Filed Sep 27, 2012140,000 milesFL
I WAS STOPPED AT A RED LIGHT VEHICLE BEHIND ME DID NOT STOP AND REAR ENDED ME. BOTH FRONT SEATS IN MY CAR LET LOOSE AND THE SEAT BACKS WENT FULLY RECLINED. MY WIFE AND I WERE BOTH LAYING ON OUR BACKS WITH HEADS ON THE BACK SEAT. THE CAR WAS STILL MOVING, IT WAS HARD FOR ME TO GET UPRIGHT AND STOP THE CAR. CHRYSLER TOLD ME THE SEATS ARE DESIGNED THIS WAY. HERE IS WHAT THEY SAID "THE SEATS IN YOUR VEHICLE. OUR DESIGN TO PROGRESSIVELY TILT JUST DURING A REAR IMPACT COLLISION. THE IDEA BEHIND THAT, IS THAT IT DOES LESSON INJURIES TO THE FRONT SEAT VEHICLE OCCUPANTS ONCE THAT HAPPENS SO THAT WOULD BE A NORMAL OCCURRENCE FOR YOUR VEHICLE IN A REAR END COLLISION". I SAY [XXX]. IF SOMEONE WAS IN THE BACK THE SEAT WOULD HAVE BROKEN THEIR LEGS. IT WAS NOT A"PROGRESSIVE" TILT, THEY FLEW BACK. THEY AIR BAGS DID NOT DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed Sep 20, 201289,500 milesVA
THE CAR TRIED TO VIER OFF THE ROAD IN BOTH DIRECTIONS, WHEN I CORRECTED IN ONE DIRECTION IT WENT IN THE OTHER. *TR
Steering › Rack and Pinion
Filed Jan 17, 2012160,000 milesOH
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO MANEUVER BACK INTO A STRAIGHT POSITION. EVENTUALLY, AFTER SEVERAL ATTEMPTS THE STEERING WHEEL RETURNED TO THE PROPER POSITION. THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS CONTRIBUTED TO THE RACK AND PINION. ON A SEPARATE OCCASION THE SIMILAR FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS NOT PREPARED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 04/18/12
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.