Page 2 of 5 · complaints 51–100 of 242

2000 Chrysler 300m complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Structure
Filed Jul 14, 200865,000 milesNY

DASHBOARD IS CRACKED ON EITHER SIDE OF PASSENGER AIRBAG - SIGNIFICANT CRACKS APPROX. 8 INCHES LONG ON EACH SIDE, WHERE THE AIRBAG IS LOCATED. *TR

Structure
Filed Jul 2, 200850,000 milesWI

THE DASH PAD IS CRACKED APPROXIMATELY AT THE SEAM FOR THE PASSENGER SIDE AIR BAG. *TR

Steering › Rack and Pinion
Filed Dec 18, 200755,675 milesMO

FOUND PLAY IN RACK-N-PINION NEEDS REPLACED AND ALIGNED. FOUND TO BE UNSAFE AND NEEDS TO BE REPLACED AS SOON AS POSSIBLE. *TR

Exterior Lighting › Headlights
Filed Nov 30, 200712,000 milesMD

TL*THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE THE ENGINE WAS RUNNING, THE HEADLIGHTS AND INSTRUMENT PANEL WOULD FLICKER INTERMITTENTLY. ON ONE OCCASION, THE ENGINE WAS TURNED OFF AND THE HEADLIGHTS WERE STILL FLICKERING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE MADE; HOWEVER, THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 61,120.

Steering › Rack and Pinion
Filed Nov 19, 2007OH

1. THERE WERE NO SPECIFIC EVENT THAT LED UP TO THIS PROBLEM 2. WHEN I FIRST PURCHASED THE CAR, THE DEALERSHIP MADE A REPAIR TO MY STEERING COLUMN 3. YESTERDAY, THE RACK AND PINION ( I KNOW IT'S MISSPELLED) BROKE ON THE VEHICLE OUT OF THE BLUE AND I HAD NO STEERING CAPABILITY. I HAD JUST DROPPED MY 3 MONTH OLD SON OFF AND IF HE WOULD'VE BEEN IN THE CAR, THIS COULD'VE CAUSED A REALLY SERIOUS PROBLEM. MAYBE EVEN DEADLY. *TR

Wheels › Rim
Filed Oct 1, 200787,200 milesMI

I HAVE A 2000 CHRYSLER 300 M THAT HAS CHROME/ALUMINUM WHEELS. ABOUT 8 MONTHS AGO I NOTICED THAT I WAS LOSING SUBSTANTIAL PRESSURE IN MY TIRES ON A REGULAR BASIS. THINKING THIS WAS A PROBLEM WITH THE TIRES, I TOOK THE CAR BACK TO THE STORE WHERE I PURCHASED THE TIRES. UPON INSPECTION, THE SERVICE TECHNICIAN POINTED OUT THAT MY RIMS WERE CORRODING FROM THE INSIDE AND THAT THIS AFFECTED THE BEAD ON THE TIRE AND CAUSED IT TO LOSE PRESSURE. HE INDICATED THAT THIS WAS A "BIG PROBLEM" FOR CHRYSLER CARS AND THAT THE RIMS WERE "JUNK". I EXPERIENCE ADDITIONAL LOSS OF PRESSURE ABOUT EVERY 5 WEEKS OR SO AND HAVE TAKEN THE CAR BACK TO THE TIRE DEALER THREE TIMES. EACH TIME THEY POINT TO THE CORROSION AND THEIR FRUSTRATION WITH CHRYSLER NOT DEALING THE PROBLEM. AFTER THE LAST INCIDENT I CONTACTED A LOCAL CHRYSLER DEALER AND SPOKE TO ONE OF THEIR SERVICE TECHNICIANS. WHEN I EXPLAINED THE SITUATION HE SAID THAT IT WAS A KNOWN PROBLEM AND THAT OTHER CHRYSLER VEHICLES HAD THE SAME ISSUE, INCLUDING THE PT CRUISER. HE SAID THAT THERE WAS NO RECALL AND THAT CHRYSLER WAS NOT ALLOWING THEM TO DO ANYTHING ABOUT IT OTHER THAN GRIND DOWN THE CORROSION AND REMOUNT THE TIRE, AT THE OWNERS' EXPENSE. THIS IS UNACCEPTABLE. HAVING TIRES LOSE PRESSURE BECAUSE OF A DEFECT IN THE DESIGN AND PERFORMANCE OF THE WHEEL IS A CLEAR SAFETY HAZARD. I HOPE NHTSA WILL LOOK INTO THIS AND REQUIRE CHRYSLER TO STAND BEHIND ITS PRODUCT. THANK YOU. *TR

Steering › Rack and Pinion › Rack
Filed Aug 24, 200787,000 milesOH

TL*THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT HE LOSES CONTROL OF THE STEERING AND THE VEHICLE PULLS TO THE RIGHT WHEN DRIVING 35 MPH. THE FAILURE CAUSES THE HORN AND AIR BAGS NOT TO WORK. THE VEHICLE WAS TAKEN TO THE MECHANIC AND DIAGNOSED THE VEHICLE AS NEEDING THE RACK AND PINION REPLACED. THE REPAIR WILL COST $1,300. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE FOR THAT COMPONENT. THE VIN AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 87,000.

Visibility › Glass, Side/Rear
Filed Aug 20, 200797 milesMA

REAR GLASS ADHESION FAILURE : GLASS BECAME AIRBORNE AT 65 MPH, WAS LIFTED APPROX. 15' INTO THE AIR AND SHATTERED UPON IMPACT ON HIGHWAY. *TR

Steering › Rack and Pinion
Filed Aug 14, 200794,720 milesPA

TL*THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE REPAIR SHOP REPLACED THE TIE ROD, BUT THE FAILURE RECURRED AFTER 300 MILES. THE REPAIR SHOP STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,720.

Electrical System
Filed Aug 13, 2007PA

(1) MY HEATER IN MY 2000 CHRYSLER 300M COMES ON EVERY 8 SECONDS AUTOMATICALLY. I TOOK IT TO A MECHANIC AND AFTER TWO DAYS, HE ADVISED THAT HE CANNOT FIX THE PROBLEM. WHAT HE THOUGHT WOULD BE THE APPROPRIATE PART -- WASN'T. (2) MY DASHBOARD ON MY 2000 CHRYSLER 300M HAS TWO LONG CRACKS IN IT. THEY ARE APPROXIMATELY 10" (OR MORE) LONG. I AM AFRAID THAT THEY MAY AFFECT THE DEPLOYMENT OF THE AIRBAGS, SHOULD THEY BE NEEDED. I BELIEVE THIS COULD BE A SAFETY HAZARD. *JB

Steering
Filed Jul 30, 2007150,000 milesMA

I HAVE A 2000 300M. IT HAS EXPERIENCED SLOPPY STEERING, ?HITCHES? AND A LACK OF SMOOTHNESS, ESPECIALLY IN LEFT HAND TURNS, AND A TENDENCY TO NOT HAVE THE WHEEL COME BACK TO CENTER WITHOUT UNDUE FORCE BEING EXERTED. THE FRONT END ALSO MAKES SEVERAL DIFFERENT TYPES OF NOISES. THE CAR IS NOW IN A ASCE SHOP WITH COPIES OF INFORMATION AND TSB?S FOUND ON THIS SITE. I AM HOPING TO HAVE IT PROPERLY REPAIRED AND TO HAVE MY SON USE IT FOR COLLEGE (APPROXIMATELY 125 MILES AWAY). I AM NOW CONCERNED THAT, EVEN REPAIRED, THE CAR WILL BE UNSAFE. I BELIEVE I HAD AN ISSUE EARLY ON WITH IT AND THE DEALER REPLACED SOME TIE RODS OR SOMETHING. THE CAR NOW HAS 160,000 MILES ON IT AND I HAVE SPENT MONEY ON MANY ITEMS LIKE BRAKES, TIRES, COMPLETE SUSPENSION REPLACEMENT, SEVERAL FRONT END ALIGNMENT ISSUES, BATTERY, AIR CONDITIONING, ETC. I THOUGHT IT WOULD BE A GOOD SAFE CAR FOR MY SON. NOW I DON?T KNOW WHAT TO DO. TWO DAYS AGO A 19 YEAR OLD FAMILY FRIEND LOST CONTROL OF HIS 300M AND HIT A TREE. HE IS DEAD. *JB

Steering › Rack and Pinion
Filed Jul 18, 200720,000 milesNJ

TL*THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD CLUNK. THE STEERING WHEEL TURNED, BUT THE WHEELS FAILED TO TURN. THE REPAIR SHOP STATED THAT THE CAUSE OF FAILURE WAS THE RACK AND PINION. THE RACK AND PINION FAILED ONCE BEFORE. THE CURRENT MILEAGE IS 44,444 AND FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE SECOND TIME THE INCIDENT HAPPEND, THE BOLTS SHEARED WHILE DRIVING. UPDATED 08/15/07. *JB

Structure
Filed Jul 13, 2007GA

THE DASH COVER ALONG THE LEFT SIDE OF THE PASSENGER AIR BAG ON MY 2000 CHRYSLER 300M HAS CRACKED. THIS CRACK HAS GROWN UNTIL IT MATCHES THE ENTIRE LENGTH OF THE AIR BAG COMPARTMENT.

Steering › Rack and Pinion
Filed Jul 3, 2007SC

THE FIRST THING I NOTICED WAS ABOUT 6 MONTHS AFTER THE PURCHASE OF MY 2000 CHRYSLER 300 M IN 2003 (LESS THAN 50,000 ON THE VEHICLE AT THE TIME) WAS A POPPING NOISE WHEN MAKING RIGHT TURNS. I TOOK IT BACK TO THE DODGE DEALER WHERE I PURCHASED IT FROM AND WAS TOLD IT WAS NOTHING. WITHIN 2 YEARS, I WENT THROUGH TWO SETS OF 50,000 MILE TIRES/ FINALLY, THE BOLT IN THE RACK ASSEMBLE BROKE (IN A PARKING LOT THANK GOD) A PIECE OF THE BOLT WAS LEFT IN THE ASSEMBLY. THIS LED TO 1200 IN REPAIR WORK. A YEAR LATER, THERE WAS SO MUCH PLAY IN THE STEERING IT WAS NON DRIVABLE. I TOOK IT INTO THE SHOP AGAIN AND PAID ANOTHER 1100 TO REPLACE TIRE RODS AND OTHER FRONT END PARTS DUE AGAIN TO "TORQUE PROBLEMS" WITH THE STEERING. I HAVE SINCE HAD THE SAME, BRAND NEW BOLT TIGHTENED TWICE TO KEEP IT FROM SNAPPING AGAIN. ALSO, BEEN THROUGH AN ADDITIONAL SET OF TIRES. CHRYSLER NEEDS TO DO SOMETHING. I AM NOT THE ONLY PERSON WITH THIS PROBLEM THAT I KNOW, AND THERE ARE WEBSITES COMPLAINING ABOUT IT ALL OVER THE PLACE. *AK

Structure
Filed Jun 26, 2007IL

DASHBOARD PADDING BEGAN TO SPLIT AS A SMALL 2 INCH AREA ON THE RIGHT SIDE OF THE AIR BAG ON THE PASSENGER'S SIDE COMPARTMENT/COVER AREA. OVER THE COURSE OF THE LAST 2 YEARS DASHBOARD PADDING FINISHED SPLITTING ON RIGHT SIDE AND ALL OF LEFT SIDE SPONTANEOUSLY. IS NOW SPLIT ON BOTH RIGHT AND LEFT SIDES OF THE AIRBAG COMPARTMENT LEAVING ONLY BOTTOM SIDE OF PADDING LEFT HOLDING AIRBAG IN DASH. CLEARLY VISABLE THAT DASHBOARD PADDING SPLICED TOO DEEP AROUND AIRBAG COMPARTMENT WHEN MANUFACTORED. ASKED DEALER-JACK WOLF TO LOOK AT, TOLD IT WOULD NOT BE ABLE TO BE REPLACED BY MANUFACTORER FOR FREE, UNLESS RISK OF HARM. HOW COULD IT NOT BE A RISK OF AIR BAG DEPLOYING INADVERTENTLY? CONSUMER CONCERNED THAT IT WILL CAUSE A PROBLEM WITH AIR BAG DEPLOYING IMPROPERLY OR INADVERTENTLY.*AK

Structure
Filed Jun 18, 2007FL

CRACK ON DASHBOARD - 2000 CHRYSLER 300. *AK

Structure
Filed May 13, 200770,000 milesIN

CRACK IN DASHBOARD PANEL ABOVE PASSENGER AIRBAG.*AK

Unknown or Other
Filed Mar 14, 200723,000 milesNY

CRACKS IN PASSENGER SIDE DASHBOARD ON EITHER SIDE OF AIRBAG AREA. *JB

Structure › Body › Door
Filed Feb 3, 200765,408 milesWA

THE INSIDE DRIVERS DOOR LATCH BROKE WHERE THE LATCH MECHANISM CONNECTING THE ROD ATTACHES. I CAN ONLY OPEN THE DOOR FROM THE OUTSIDE. THE HANDLE ASSEMBLY IS MOLDED I CAN'T OPEN THE DOOR QUICKLY IN THE EVENT OF AN EMERGENCY. THE REPAIR HAS NOT BEEN COMPLETED, THE DOOR PANEL IS ON BACKORDER. *JB

Seats › Front Assembly › Recliner
Filed Dec 11, 200672,000 milesNM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE SEAT ADJUSTER FAILED AND THE SEAT BACK FELL BACKWARDS. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED.

Suspension
Filed Dec 7, 200650,000 milesMI

1) CAR MADE LOUD CLUNKING NOISE WHEN GOING OVER BUMPS AND TRAVELING AT SLOWER SPEEDS. HAD CAR LOOKED AT BY 2 DIFFERENT MECHANIC SHOPS AND THEY COULDN'T FIGURE OUT THE PROBLEM. 2) FINALLY TOOK CAR IN FOR A 3RD TIME AND MECHANIC FOUND THE PROBLEM. 3)CAR NEEDED NEW TIE RODS, SWAY BARS, ETC. FOR STEERING/SUSPENSION PROBLEMS. CAR ONLY HAD ABOUT 50,000 MILES ON IT. REPAIRS COST OVER $1000. *NM

Air Bags › FrontalCrash1 injured
Filed Nov 30, 200665,000 milesMI

2000 CHRYSLER 300M, FRONT IMPACT WITH 1,600 LBS STEER, AT 55 MPH. TOTALED CAR AND SEVERELY INJURED DRIVER. AIR BAGS DID NOT DEPLOY. THIS HAPPENED AT 1 A.M., COW WAS A BLACK ANGUS THAT RAN OUT OF DITCH DIRECTLY IN FRONT OF CAR. BACK OF COW CRASHED THROUGH ENTIRE WINDSHIELD, STOPPED CAR IMMEDIATELY ON IMPACT. *NM

Structure › Body › Door1 injured
Filed Oct 12, 200611,909 milesCA

DT*: THE CONTACT STATED THE MOLDING AROUND ALL 4 DOORS COMES UNGLUED AND HANGS DOWN DURING HOT WEATHER. THE MOLDING HARDENS AND CHIPS WHEN THE WEATHER GETS COLD. SOMETIMES, THE CONTACT SUSTAINS MINOR INJURIES SUCH AS SCRATCHES ON THE HEAD FROM THE UNGLUED MOLDING WHEN ENTERING THE VEHICLE. THE CONTACT HAD THE MOLDING REPLACED ONCE IN 2004. THE PROBLEM REOCCURRED IN 2005. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO RESOLUTION. UPDATED 10/31/2006 - THE CONSUEMR HAS GOTTEN SMALL CUTS WHEN BRUSHING AGAINST THE HARD MOLDING. *NM

Equipment › Appliance › Air Conditioner
Filed Sep 14, 2006NC

CHRYSLER 300M (2000) HAVE TO RE-CHARGED W/FREON EVERY 4 WEEKS. OVER SUMMER MONTHS. THIS HAS BEEN HAPPENING SINCE THE CAR WAS 3 YEARS OLD, BUT WITH MORE FREQUENCY. IT USED TO HOLD FREON RE-CHARGE FOR ENTIRE SUMMER. HAVE HAD CHECKED FOR LEAKS, BUT NONE CAN BE FOUND. SYSTEM BLOWS "FOG" JUST BEFORE NEEDING TO BE RECHARGED. *JB

Structure
Filed Aug 28, 2006KS

THE DASH COVER ALONG THE LEFT SIDE OF THE PASSENGER AIR BAG ON MY CHRYSLER 300M HAS CRACKED. THIS CRACK HAS GROWN UNTIL IT MATCHES THE ENTIRE LENGTH OF THE AIR BAG COMPARTMENT. ANOTHER CRACK HAS RECENTLY DEVELOPED ALONG THE RIGHT SIDE OF THE AIR BAG. BODY SHOPS REFUSE TO REPAIR THIS AREA BECAUSE OF THE LIABILITY INVOLVED WITH THE AIR BAG DEPLOYMENT. *NM

Steering › Linkages
Filed Aug 14, 200626,000 milesPA

DT*: THE CONTACT STATED THE STEERING WHEEL FELT NOTICEABLY LOOSE. THE VEHICLE DISPLAYED SIGNS OF WHEEL CLICKING FROM THE STEERING WHEEL WHILE THE VEHICLE WAS DRIVEN AT 30 MPH. THE NATURE OF THE FAILURE WAS PERMANENT GRADUAL WORSENING. THE CLUCKING NOISES WERE MORE PERCEPTIBLE WITH THE TURNING ROUND OF THE WHEEL ON EVERY ROAD CONDITION. THE VEHICLE WAS NOT UNDER WARRANTY.

Vehicle Speed Control
Filed Jul 26, 2006105,000 milesFL

SPEED CONTROL CONTINUES TO ACCELERATES WHEN ENGAGED RATHER THAN HOLD STEADY SPEED. *NM

Air BagsCrash2 injured
Filed Jun 27, 2006110,000 milesIN

HIGHWAY CRASH AT 60+ MPH WHERE MOST OF IMPACT WAS IN FRONT AND ON FRONT PASSENGER SIDE. NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED. *NM

Structure
Filed May 10, 200680,000 milesCA

FRONT PASSENGER AIR BAG COVER (ON DASHBOARD) IS GRADUALLY SPLITTING OPEN. *NM

Unknown or Other
Filed Mar 25, 200629,000 milesAZ

THERE IS A DASH CRACK ON PASSENGER AIRBAG ON 2000 CHRYSLER 300M I HAVE SEEN COMMON ON OTHERS. *JB

Air Bags › FrontalCrash1 injured
Filed Mar 22, 2006150,551 milesTX

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE CONTACT HIT ANOTHER VEHICLE FROM THE REAR AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND A POLICE REPORT WAS FILED. ALTHOUGH THE DEALERSHIP WAS ALERTED, NO APPOINTMENT FOR INSPECTION HAS BEEN MADE. UPDATED 4/11/2006 - *NM

Wheels
Filed Nov 18, 200524,900 milesOH

2000 CHYSLER 300M. MYSELF AND TWO NEIGHBORS HAVE HAD THIS SAME PROBLEM NUMBEROUS TIMES THIS YEAR. WE ARE FINDING THAT THE WHEELS ARE RUSTING/PEELING AND CAUSING THE SEAL ON THE TIRES TO BREAK, THUS, CAUSING CONSTANT FLAT TIRES. WE'VE ALL HAD THE WHEELS CLEANED AND RE-SEALED NUMEROUS TIMES BUT FEEL THIS IS A REAL SAFETY HAZARD LET ALONE A CONCERN OF OWNERS FINDING FLAT TIRES ALL THE TIME. OUR DEALER INDICATED NO RECALLS HAVE BEEN MADE AND THAT THERE WERE SOME PROBLEMS WITH THE MANUFACTURER OF THE WHEELS. THAT'S IT....WE'D LOVE TO HAVE THESE WHEELS REPLACED AT NO COST TO US SINCE THEY ARE EXPENSIVE. ANY INFORMATION WOULD BE GREATLY APPRECIATED AS TO WHAT WE AS OWNERS (3) CAN DO ABOUT THIS. *NM

Air Bags › Frontal
Filed Oct 29, 200579,000 milesUT

2000 CHRYSLER 300M DEVELOPED A 10" CRACK OVER PASSENGER AIRBAG. *JB

Engine and Engine Cooling › Engine
Filed Oct 18, 200533,456 milesAZ

DT: 2000 CHRYSLER 300M. THE CONSUMER'S HUSBAND WAS DRIVING AND HEARD A KNOCKING NOISE. VEHICLE STOPPED RUNNING. VEHICLE HAD TO BE TOWED TO DEALER, WHO STATED THAT VEHICLE NEEDED A NEW ENGINE. INCIDENT OCCURRED ON SEPTEMBER 23,2005. CHRYSLER DEALER DETERMINED ENGINE FAILED INTERNALLY. THE RESULTS IN DAMAGE WAS APPARENT FROM CONNECTING ROD PROTRUDING FROM OIL PAN. CHRYSLER PROPOSED TO REPLACE FAULTY ENGINE WITH A CHRYSLER REMANUFACTURED LONG BLOCK ENGINE. THE ENGINE WILL COST $6,100.*AK *NM

Tires
Filed Oct 14, 200530,000 milesMI

DT: THE TIRE RIMS WILL NOT HOLD AIR BECAUSE THE CHROME PLATING PEALED OFF THE STAINLESS RIMS. THE CONSUMER CONTACTED THE DEALER, THEY SAID THE CONSUMER WOULD HAVE TO REPLACE THEM BY HIMSELF. THIS STARTED ON AUGUST 24, 2004. ORIGINALLY, THE CONSUMER THOUGHT A NAIL WAS IN THE TIRE. TOOK VEHICLE TO THE DEALER AND THE SERVICE MANAGER SAID IT WAS A COMMON COMPLAINT. EVERY OTHER DAY HAD TO FILL UP TO 15 TO 20 LBS OF AIR.*AK *JB

Unknown or Other
Filed Sep 5, 2005NC

2000 CHRYSLER 300M WITH 45,000 MILES. THE DASHBOARD HAS CRACKED ABOUT 4 INCHES LONG RIGHT AT THE PASSENGER AIRBAG. I CANNOT SEE THE EXACT LOCATION OF THE AIRBAG, BUT WOULD ASSUME IT IS AT THE TOP LEFT CORNER OF THE AIRBAG. *JB

Air Bags
Filed Aug 3, 2005KS

POSSIBLE AIRBAG DEFECT. *NM

Steering › Column
Filed Jul 23, 200531,627 milesGA

DRIVING OUR 300 M YEAR 2000 TURNING THE STEERING WHEEL I HEARD A LOUD SNAP AND THE STEERING WHEEL WOULD JUST SPIN AROUND AND THE CAR KEPT GOING STRAIGHT. WHEN I WENT OUT I SAW AN AMOUNT OF RUSTY METAL LYING ON THE GROUND. WE HAD JUST RETURNED FROM A TRIP ON 7/14/05 WITH 90% OF THE DRIVING A INTERSTATE ROAD AT SPEEDS OF 60-75 MILES PER HOUR. IF THIS HAD LET LOOSE DURING THAT MY WIFE AND I WOULD PROBABLY WOULD HAVE BEEN KILLED SINCE THERE WAS NOT WAY TO CONTROL THE CAR.

Steering › Rack and Pinion
Filed Jul 18, 2005NY

MY 2000 CHRYSLER 300M SUDDENLY LOST STEERING AS I WAS DRIVING. LUCKILY NOTHING HAPPENED. I WAS ABLE TO FORCE THE STEERING WHEEL TO GET IT TO A GAS STATION. $850 LATER, ITS OK NOW BUT HOW CAN THE RACK AND PINION GO BAD ON A 45000 MILE CAR? MY MECHANIC SAID IT WAS ALL APART BEYOND REPAIR. I SAW ON THE INTERNET OTHER PEOPLE COMPLAINED ABOUT STEERING ON THEIR CHRYSLERS, SO I FIGURED ID ADD TO THE PILE.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 30, 200584,000 milesCA

MY WIFE PURCHASED HER 300M IN 2003 WITHIN THE FIRST YEAR THE DRIVER SIDE REAR DOOR LOCK WOULD MAKE A LOUD NOISE AND NOT UNLOCK. NOW A YEAR LATER THE FRONT PASSENGER SIDE DOOR IS MAKING THE SAME NOISE AND CANNOT BE UNLOCKED UNLESS YOU CYCLE THE LOCK SWITCH AND MANUALLY RAISE THE LOCK. I CONSIDER THIS A VERY UNSAFE CONDITION AND WITH THE NUMBER OF COMPLAINTS I'VE READ SO FAR IT IS FAR FROM A ISOLATED INCIDENT.

Structure
Filed May 27, 200536,900 milesID

DASH IS CRACKING ALONG THE LINES OF THE PASSENGER AIRBAG; THIS APPEARS TO BE A STRUCTURAL FAILURE OF THE MATERIAL; POSSIBLEY DUE TO INTERNAL SCORING TO PROVIDE DIRECTED AIR BAG DEPLOYMENT.

Steering › Linkages › Tie Rod Assembly
Filed Apr 1, 2005FL

WHILE DRIVING APPROXIMATELY 45 MPH CONSUMER ALMOST LOST CONTROL OF STEERING. CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT TIE RODS FAILED.*AK

Visibility › Power Window Devices and Controls
Filed Mar 27, 200542,000 milesTN

AROUND 42000 THE RIGHT REAR PASSENGER AUTOMATIC DOOR LOCK STARTED MAKING A LOUD BUZZING NOISE AND REFUSED TO UNLOCK AUTOMATICALLY. NOW YOU MUST AUTOMATICALLY UNLOCK THE DOOR THEN MANUALLY RELEASE THE LOCK. NOW AT 62000 THE LEFT REAR PASSENGER LOCK IS MAKING A LOUD BUZZING NOISE BUT STILL WILL UNLOCK. THIS COULD BE VERY DANGEROUS IN A CRASH BECAUSE YOU CANNOT UNLOCK THE RIGHT PASSENGER DOOR WITH OUT KNOWING TO RELEASE THE LOCKS AUTOMATICALLY AND THEN MANUALLY UNLOCKING THE DOORS. A FAMILY MEMBER WHO ALSO OWNS A CHRYSLER PRODUCT OF THE SAME YEAR HAS HAD ISSUES WITH THE DOORLOCKS AND TOOK IT TO THE DEALER (HIS WAS STILL UNDER WARRANTY) AND WAS TOLD THAT SEVERAL MODELS OF THAT YEAR HAVE DEFECTED LOCKS. THEY REPLACED ALL HIS LOCKS AFTER THE SECOND LOCK WENT OUT.

Air Bags › Frontal
Filed Mar 22, 200560,000 milesNH

A SLIT HAS OPENED IN THE DASHBOARD, APPARENTLY ON THE LEFT HAND SIDE (WHEN VIEWED FROM INSIDE THE CAR) OF THE PASSENGER SIDE AIRBAG. CHRYSLER INITIALLY DENIED ANY RESPONSIBILITY FOR THIS, SAYING IT MUST HAVE BEEN OUR PROBLEM. FOLLOW UP CONVERSATIONS WITH THE LOCAL DEALER SUGGEST THAT CHRYSLER NOW KNOWS IT IS A PROBLEM . *AK

Air Bags › Frontal
Filed Mar 7, 200540,000 milesIL

A CRACK HAS DEVELOPED ON THE DASHBOARD AROUND THE PASSENGER AIRBAG OF MY 2000 CHRYSLER 300M. THE CRACK DEVELOPED AROUND 40,000 MILES.*AK

Structure
Filed Feb 8, 2005IL

MY 2000 CHYSLER 300M HAS A CRACKED DASHBOARD ALONG THE SEAM OF THE PASSENGER SIDE AIRBAG. THIS SEEMS TO BE A COMMON PROBLEM BASED ON RESEARCH I HAVE CONDUCTED. THE DEALER HAS INDICATED THAT THERE IS NO RECALL ON THIS ITEM, EVEN THOUGH THIS IS A MANUFACTURER FAULT THAT CANNOT BE REPAIRED SHORT OF REPLACING THE DASHBOARD.*AK

Structure
Filed Feb 5, 2005TX

WE RECENTLY BOUGHT A 2000 CHRYSLER 300M. ABOUT A MONTH AFTER WE PURCHASED THIS CAR A CRACK STARTED ON THE DASH OVER THE PASSENGER SIDE AIRBAG. IT HAS SINCE GROWN TO ABOUT 10 INCHES. WE ARE CONCERNED THIS MAY BE A SAFETY ISSUE AND COULD AFFECT THE DEPLOYMENT OF THE AIRBAG WHEN NEEDED. THIS SEEMS TO BE AN OVERALL PROBLEM WITH THIS CAR AS WE HAVE SEEN IN ONLINE MESSAGE BOARDS AND BELIEVE CHRYSLER SHOULD RESPOND AND FIX THIS PROBLEM BEFORE SOMEONE GETS INJURED BECAUSE OF THIS. *JB

Visibility › Power Window Devices and Controls
Filed Jan 30, 200545,000 milesLA

THIS COMPLAINT HAS TO DO WITH WHAT I BELIEVE IS A DEFECT ON ALL CHRYSLER 300M 1999 THRU 2004. MY COMPLAINT IS THE DEFECT IN THE WINDOW DESIGN THAT LETS THE WINDOW GLASS COME IN CONTACT WITH JUST RUBBER. THERE IS NOTING BETWEEN THE GLASS AND THE RUBBER. THIS IS WHAT HAPPENED TO MY CAR TWICE, AND NOT THE SAME WINDOW. MY COMPLAINT IS THE GLASS STICKS TO THE RUBBER AND GETS PULLED OUT OF ITS TRACK. ALL I DID WAS PUT THE WINDOW DOWN AND IT PULLED OUT OF THE TRACK. THE FIRST TIME THAT HAPPENED THE COST TO REPAIR WAS $130. NOW IT HAS HAPPENED AGAIN. I AM DOING NOTHING WRONG JUST PUTTING THE WINDOW DOWN. FELT SHOULD BE BETWEEN THE WINDOW GLASS AND THE RUBBER. CHRYSLER SHOULD PICK UP THE TAB ON THAT REPAIR. PLEASE HELP? OTHERS ARE COMPLAINING OF THIS SAME PROBLEM IN WEB GROUPS ON THE INTERNET.*AK

Tires
Filed Jan 18, 2005200 milesNJ

I HAVE BEEN DRIVING IN FEAR FOR 5 YEARS. I BOUGHT MY CHRYSLER 2000 300M AT LAFLAM, RUNNEMEDE, NJ AND HAVE HAD IT SERVICED ONLY BY MALL CHRYSLER, MOUNT LAUREL NJ. MY FRONT TIRES (ESPECIALLY THE RIGHT TIRE) GO FLAT EVERY 4-5 DAYS. GOODYEAR HAS TRIED TO FIX THEM THEY HAVE REPLACED THE TIRES 2X. THE PROBLEM PERSISTED. LAFLAM AND MALL CHRYSLER WILL NOT HELP ME. THE 800 # CUSTOMER SERVICE WILL NOT HELP ME. THE MECHANIC AT MALL SUGGESTED ABOUT 6 MONTHS AGO TO REPLACE THE RIMS. WHEN I SUGGESTED THIS TO ALL OF THE ABOVE NO ONE WOULD HELP ME. I'M UPSET FOR TWO REASONS 1)NO ONE EVER SUGGESTED THE RIMS MAY BE MY PROBLEM ALL THESE YEARS!! 2) I DRIVE WITH CAUTION AND CONCERN EVERY TIME I GET INTO THE CAR. 3)NO ONE AT CHRYSLER CARES THAT I HAVE BEEN DRIVING IN FEAR. I HAVE NEVER IN MY LIFE EVER DEALT WITH A COMPANY THAT WAS THIS HEARTLESS! I NOW DRIVE WITH SIGNS IN MY CAR WARNING OTHER PEOPLE THAT CHRYSLER SERVICE IS THE WORST AND MY CAR IS NOT SAFE. I AM SAVING MY MONEY TO TRADE THE CAR IN FOR A SAFE CAR. I HATE TO SEE ANYONE DRIVE IT, BUT DON'T KNOW WHAT ELSE TO DO. *NM

Wheels
Filed Jan 18, 2005DC

2000 CHRYSLER 300M TIRE EQUIPMENT HAS BEEN REPLACED TWICE.***NO ANSWER REQUIRED***. *MR THE VEHICLE TWO FRONT TIRES, ESPECIALLY THE RIGHT TIRE) WENT FLAT EVERY 4-5 DAYS. THE TIRES WERE REPLACED TWICE BUT THAT DID NOT STOP THE PROBLEM. IT WAS THEN SUGGESTED THAT THE WHEELS MAY BE THE PROBLEM. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Chrysler 300m → · Every 300m year → · How the figures are calculated →