8 of the 20 complaints (40%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
8
0
0
0
Engine
4
0
0
0
Seat Belts
2
0
0
0
Fuel/Propulsion System · fuel and propulsion system
2
0
0
0
Visibility/Wiper · wipers
1
0
0
0
Unknown or Other
1
0
0
0
Exterior Lighting › Headlights · headlights
1
0
0
0
Back Over Prevention › Warnings · backup camera
1
0
0
0
2 safety recalls
Part 573 reports
Air Bags › Side/Window › Curtain › Inflator24V198000
Filed Mar 14, 2024284,982 vehiclesChrysler (FCA US, LLC) (Stellantis)
Defect. Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy. Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk. A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy. Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Back Over Prevention › Warnings
Filed Jul 28, 2026NC
The backup camera system malfunctioned, resulting in a blank or distorted display screen when the vehicle is placed in reverse. This system failure deprives the driver of rear visibility and disables the rear parking collision warning, creating a safety hazard when backing up. I previously brought the vehicle to an authorized Chrysler dealership while under factory warranty specifically to report this backup camera failure, but the dealership noted they "could not duplicate" the problem at that time. The camera was later replaced, but the same defect has reoccurred. Mopar portal records confirm the dealership service visits, and the vehicle is available for inspection upon request.
Exterior Lighting › Headlights
Filed May 8, 202640,000 milesAZ
The contact owns a 2021 Chrysler 300. The contact stated while parked and occupied in the vehicle or driving the contact noticed the headlights have failed to work as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the headlight assembly needed to be replaced. vehicle was repaired as the headlight assembly was replaced. The manufacturer was not notified of the failure; The failure mileage was 40,000.
Fuel/Propulsion System
Filed Jun 24, 2025CA
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed May 19, 2025AZ
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Engine
Filed Mar 22, 2025GA
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have
Engine
Filed Mar 21, 2025GA
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have
Air Bags
Filed Mar 13, 2025AZ
There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS
Engine
Filed Mar 13, 2025AZ
My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong
Seat Belts
Filed Mar 13, 2025AZ
About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.
Air Bags
Filed Nov 1, 2024NJ
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Seat Belts
Filed Oct 14, 2024AZ
-Took Vehicle to Service Center, they told me to call 800-992-1997 and ask for authorization for replacement. - Its at the service center for Larry Miller Chrysler, so I am not sure why they are not calling to get approvals. The seatbelt should never have unraveled or torn, they keep saying my warranty just expired, but this is a factory issue, no seatbelt should be tearing every and I have had the car for 3 years now. My concern has nothing to do with the safety recall, this is a separate issue. My seatbelt on the driver side has began unraveling, Ive been driving since 16 teen and never saw this before. I went to buckle my seatbelt about a week agao from 10/14/2024 and it would not pull through and I notice it was actually torn in half to the middle mark of the canvas belt. This is a FYI, i have taken it to dealership, they are looking it over. They did without looking just say to me out the blue I have never heard of this you must have cut it. ( That was insulting, why would I, [XXX] just cut my seatbelt)? The Larry Miller Dealership, service center is a joke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Oct 9, 2024TX
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air Bags
Filed Oct 7, 2024CT
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Air Bags
Filed Aug 7, 2024IL
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air Bags
Filed Jun 3, 2024TX
I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel from the air bag igniter. I thought that the NHTSA is there to protect the public. The mission of the NHTSA is to "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity." I believe that you and Chrysler have both failed.
Fuel/Propulsion System
Filed Mar 26, 2024FL
Safety Recall, LD LX Sabic Inflator
Unknown or Other
Filed Sep 21, 2023KS
I have a 2021 Chrysler 300 S and before I had purchased this vehicle, there was a safety recall "fixed" for the front windshield adhesive. Whom ever completed the recall issue, did not do it correctly. The whole top on the windshield is really wavy. I'm very concerned about this because this is my daily driver and I have 3 kids. It's obvious that a windshield is not supposed to flex like it is.
Air Bags
Filed Aug 9, 2023GA
Air bag light stays on constantly vehicle was checked by Chrysler in Columbus Ga. and was told the harness was bad quoted $1,200 dollars for the repair. However the part was unavailable on 7/12/2023 returned for the fix on 7/22/2023 and still no part. I understand Air Bags have been a problem on numerous Chrysler 300 in the past please review and instruct maybe a recall is warranted.
Visibility/Wiper
Filed Jun 22, 2023TX
I noticed a few times when my vehicle is outside and it is raining that on the passenger side and near middle top of windshield by rear view mirror that water leaks in. Also when opening my sunglasses holder visor i seen water dripped from there. Also on passenger side on the ceiling roof front near the door frame it would be soak or moist from the recent downpour of rain. I notice on the outside window pane the rubber piece isnt in like the driver side.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 14, 2024. Source: NHTSA Office of Defects Investigation.