2004 Chevrolet W-Series

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System2
000
Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings1
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1
100

1 safety recall

Part 573 reports
Equipment13V259000
Filed Jun 19, 20131,774 vehiclesIsuzu Manufacturing Services Of America

Defect. Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. This may cause overheating of the extension cord.

Risk. Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Remedy. Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

What owners reported

Newest filings
Electrical System
Filed Mar 17, 2010104,000 milesOR

SPEEDOMETER BASELINE IS NOW 100 MPH. GOES UP FROM THERE BUT NOT BELOW. TURNING OFF THE VEHICLE DOES NOT RESET IT. *TR

Electrical System
Filed Apr 13, 200936,000 milesCA

MY VEHICLE IS A 2004 ALLEGRO MOTORHOME BY TIFFIN BUILT ON A CHEVY WORKHORSE CHASSIS. THE PROBLEM IS WITH THE INSTRUMENT PANEL WHICH HAS A SMALL LCD DISPLAY FOR ODOMETER, OIL PRESSURE, AND MPG READOUTS. THE DISPLAY HAS MOSTLY FAILED AND THE INFORMATION DISPLAYED IS NOT READABLE. THE INSTRUMENT PANEL ASSEMBLY IS MADE BY ACTIA CORP. AND I HAVE RECEIVED NO HELP FROM THEM OR CHEVY OR TIFFIN CONCERNING THIS FAILURE. WHAT CAN YOU TELL ME? *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 20, 200562,976 milesNC

VEHICLE WAS BEING USE OFF THE ROAD CLIMBING A STEEP BANK. WHEN IT BROKE TRACTION THE DRIVER APPLIED BRAKES AND THE PEDAL WENT TO THE BOTTOM AND WITH NO BRAKING EFFECT. IT HIT A TRUCK FOLLOWING IT DAMAGING THE REAR OF THE TRUCK. THE TRUCK WAS TAKEN TO THE CHEVROLET SERVICE DEPT AND DEEMED TO BE NORMAL. WE TESTED THE TRUCK ON A SIMILAR BANK AND FOUND THE BRAKES FAILED AGAIN UNDER SIMILAR CIRCUMSTANCES. WE THEN TRIED FIVE OTHER CHEVYS (2003 &2004 MODELS) AND FOUND THE SAME BRAKE FAILURE IN ALL FIVE EVERY TIME TRACTION WAS BROKEN. WE HAD REPRESENTATIVES FROM CHEVROLET WITNESS OUR TEST AND ACKNOWLEDGE THERE IS A PROBLEM BUT THEIR TECHNICAL ASSISTANCE SAID THE BRAKES ARE NORMAL. WE CALLED CUSTOMER ASSISTANCE AND DIDN'T GET A DIRECTION FROM THEM. WE ARE WRITING CHEVROLET/GM, BUT DON'T KNOW WHERE OR WHO TO SEND THE COMPLAINT TO. SO FAR WE HAVE HAD NO RESULTS TO CORRECT THIS PROBLEM.

Service Brakes, Hydraulic › Power Assist › Hydraulic › Hoses, Lines/Piping, and Fittings
Filed Oct 13, 20047,000 milesTN

THE VEHICLE IS CURRENTLY NOT FIXED, IT IS A CHEVY 2500HD DURAMAX DIESEL. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BRAKES FAILING TO STOP! WE HAVE TAKEN SAID VEHICLE TO, TWO DIFFERENT DEALERS, NEITHER COULD FIND PROBLEM AND CONTINUE TO TRY DIFFERENT PARTS. THE VEHICLE HAS A HYDRALIC POWER BOOSTER ON ORDER TO SEE IF THIS RECTIFY'S THE PROBLEM. WHEN THE BRAKES FAIL ITS LIKE PUSHING YOUR FOOT ON THE BRAKE AND MEETING FORCE, BY USING EXTREME FORCE ON THE BRAKE PEDAL YOU CAN BYPASS THE FORCE, HOWEVER THIS CAUSES A PANIC STOP.*AK

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20101100Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20050100Routine
2004 — this page4100Routine
20031100Routine
20020100Routine
20011100Routine

Compare every W-Series year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 19, 2013. Source: NHTSA Office of Defects Investigation.