Owners filed 162 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
When it fails
07100071,000 milesMedian miles at failure
129 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electronic Stability Control (esc)
39
2
1
1
Electrical System
26
1
1
1
Air Bags
25
1
0
0
Engine
22
1
0
0
Steering
9
0
0
0
Power Train
9
0
0
1
Fuel/Propulsion System
7
0
0
0
Unknown or Other
6
0
0
0
Service Brakes
4
0
0
0
Seat Belts
4
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module21V782000
Filed Oct 7, 2021555 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags › Critical Fasteners21V246000
Filed Apr 8, 2021108 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk. Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Seat Belts14V266000
Filed May 20, 20141,339,355 vehiclesGeneral Motors Llc
Defect. General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Risk. If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy. General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Air Bags › Side/Window14V118000
Filed Mar 17, 20141,176,407 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Risk. Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy. GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
What owners reported
Newest filings
Air Bags
Filed Aug 20, 2026MO
Service Air Bag light is on and won’t go off. Car was never in an accident or anything done for this light to be on so I’m a bit confused. Car has been inspected and looked over only issue is the service air bag light on the dash which came on after my battery completely died in my car. I bought a new battery car still drives normal and all is good other then the light still being on which I figured would have went away by now.
Air Bags
Filed May 18, 2026175,000 milesWA
The contact owns a 2013 Chevrolet Traverse. The contact stated while she has a passenger with her, she stated her passenger air bag light goes on and off but most of the times states the airbag is off although someone is on the seat, as well as waring on the instrumental panel, that states service air bag. The vehicle was seen by a independent mechanic but could not come to a diagnosis. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 175,000.
Air Bags
Filed Aug 4, 2025NY
The "Service Airbag" light and notification comes up on the dash. This happened in the past as this vehicle was part of a recall NHTSA 14V118. The car was service for that recall already back on 3-18-2014 but the issue came back. This is dangerous because when that light is on, the airbags will not go off in the event of an accident. I need this fixed at no charge. Thank you.
Electrical System
Filed Feb 26, 2025IL
Fuse box
Electrical System
Filed Jul 11, 2024MO
Service Traction Control, Traction Control Off/On/Off, Service All Wheel Drive display on dash. Check Engine Light on at times, When starting vehicle Service All Wheel Drive displays immediately. Codes come up as fuel pressure high, fuel pressure low, no communication with BCM. Driving from a stop the engine has to idle high to switch gears, hard shift when it does. Goes into limp mode sometimes while driving. Been to dealership, can not duplicate problems. But they see display info and no current code, do have stored code of BCM lost communication.
Electrical System
Filed May 28, 2024MA
Rain Water is getting into the door connectors and caused some pins on passenger side to corrode. All audio in vehicle has stopped including turn signals, pack up sensor audio, and radio ect. GM/Chevy knows about this and is quite common reading in a lot of forums but GM has done nothing about it. This is a safety hazard.
Electrical System
Filed Feb 25, 2024OK
Vehicle dies while driving in traffic. Has done this since I bought it. Very unsafe. I have had my car since march 2022. While driving it says engine power reduced, traction control, stabli track, and loses power and I have to try to safely make sure I get it off the road. After it dies it won't start. I have to get tow truck to bring it home. Then next day it starts fine sometimes. Very unsafe. I have children . I have barley been able to prevent myself from being in a wreck. When it dies the whole cars jerks. It does it all the time. This last time it was doing it so much I haven't been able to drive it. To afraid of accident.
Engine
Filed Oct 16, 2023134,426 milesOR
It happened several times already and couple of times was so dangerous, I had 4 kids in my car. When I drive from Salem, OR to Portland, OR, in the middle of a highway, my car suddenly doesn't drive. On the dashboard signs are traction controll and stability track or something. Please help me. When it happens, car doesn't drive and stops on freeway. It's so dangerous.
Air Bags
Filed Oct 12, 2023NY
There was a recall on the airbag on my vehicle a while back. I took my car to the dealer to have it serviced. They fixed it supposedly but periodically when I start the the car the airbag light would take a while to go out, like a delay. Reported to dealer now airbag light is on continuously and dealer says it's no longer under warranty or recall. Now I have a problem with the Stabilitrak system light comes on and the car sometimes slow down or shuts off. I've taken it to the dealer about the problem but they can't ever seem to find it during a diagnostic my car shut off on me while I was on the interstate driving 70 miles an hour in the left lane good thing I was an experienced driver me and my family could have gotten killed. I researched the internet and found that this has happened to many of these Traverse and there has been no recall are we waiting for someone to die before we look into this. I got no warning the light came on and the car shut off an it coast it didn't lock up which was a good thing. I turned the ignition switch off had to wait about 15 minutes turned it back on and it was fine. I took it to the dealer nothing, month later same thing.. First time it happened was in February 2017 or 2018
Power Train › Automatic Transmission › Torque Converter
Filed Jul 13, 2023170,000 milesOK
The contact owns a 2013 Chevrolet Traverse. The contact stated while driving 25-35 MPH, the vehicle jolted and shuddered upon depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while accelerating in 2nd and 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin Numbers: 13120 and 18-NA-358. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Service Brakes
Filed May 8, 2023FL
The breaks grind and took it to a shop they said it was my anit break locked up when my car comes to a stop it shakes and my tacation control warning comes on
EngineCrash
Filed Apr 5, 2023NM
I was parking in front of a restaurant- my foot was on the brake and as I came to a stop the engine revved up and the car surged forwarded about 5 feet - The car pushed a pole and blew out the front door and the door frame- all this time my foot was on the brake. If someone was walking in to the restaurant they surly would have been killed. NO warning lamps or lights-I have not taken it to the dealer yet the body shop still has it. There was no police report the accident was on private property. If the dealer gives me the runaround I'll get rid of this car.
Steering
Filed Mar 11, 2023NY
Vehicle steering wheel vibrates when it's on and on park . The light to dashboard , radio , is dim then as I drive it might turn bright then back to dim .
Air Bags
Filed Nov 5, 2022VA
Although the recall was done , few years ago by the dealer ? RCRIT-14V118-2797 But it is getting worse than before , the massage SERVICE AIR BAG KEEP APPEARING ? The job by the dealer was unsatisfactory ? This is ridiculous . [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel/Propulsion System
Filed Aug 1, 2022SC
I’ve told penland automotive llc car dealer Joey my vehicle cuts off while I’m driving me & my kids have been in 8 near death experience & I’ve been in 6 by myself I went to trade it in because that’s not safe & I’ve done plenty of work on it I’ve told him the service stabiltack keeps shutting it off & im scared he says it’s nothing he can do about it & I’ve only had this vehicle a year it started before the 1 year anniversary on the truck!! Him not doing nothing is not ok!! I thought it needed a tune up but I really didn’t so I paid out that for nothing! I’ve also went to green light Chevrolet in Laurens they said it was a corrosion fuse box but a fuse box no lights of nothing would be working & I paid out $135 just for them to look at it & tell me that I told them what it was saying & they said the fuse box negative I went on YouTube & asked other mechanics they said it’s a part that needs to be cleaned or it will catch fire they would do it but they can’t because im making payments & it’s stuff that Chevy would have to do! I’m trying to get help some where before this truck get me or me & my kids killed
Air Bags
Filed Jun 27, 2022OK
The service air bag light keeps coming on
Engine
Filed Jun 20, 2022CA
This had occurred more than 4 times. I was at the stop light, when the light turned turned I proceeded to press on the gas pedal and my vehicle started to shake/vibrate. Then the transmission light turned followed by the advanced traffic control light and low engine power. I was unable to go past 10mph..I drive my vehicle on the freeway/highway everyday for work and my children are always with. This makes it very unsafe for me and my family because I don't know when this issue will happen. I have taken it 2 times to the transmission specialist and mechanic but the codes do not always appear only when this issues occurs.
Electrical System
Filed Jun 5, 2022WI
We were on a trip to Kansas from Wisconsin and the check engine light went on StabiliTrak warning came on. The vehicle then cut speed from 70 to 30 mph we had to ride the shoulder for 5 mi to the nearest truck stop to investigate issue we had to purchase an OBD tester and code 1682 came up. After doing reviews at the truck stop I clean the throttle body put it back together I also had to replace the purge valve canister which then got us another 10 mi down the road before the same code popped up. Got the car back home after it going off several more times nearly killing us multiple times on the interstate having to pull to the side of the shoulder to avoid traffic. Did more research only to find out that thousands of other people have had the same issue. This could cost thousands of dollars replacing parts attached to this code only to find out that it's a bad contact in the fuse box under the hood. What will it take multiple people dying from this issue. It doesn't seem like anything has been taken care of on the GM side of things. Please let me know if the dealership will pay for this or if I have to pay for this out of my own pocket as this is a known issue. Thank you. The car has since been parked in the garage and I have been trying to connect the dots through traverse forums this car is no longer safe to drive and we cannot afford to take it to a dealership at this time.
Power Train
Filed May 19, 2022PA
The transmission is not working properly and needs to be replaced. It is a known issue, but GM will not address it. It is a wave plate in the transmission which failed.
Electrical System
Filed Dec 2, 2021CA
While driving 65 to 70 mph on the freeway, vehicle suddenly shudders and dash state "engine reduce speed" and "service stabilitrak" and "service traction control". It has happen about twice a month 6 months back. Took it to the dealership, no code so they couldn't find the issue even though I should them multiple videos. Today the vehicle shut off while driving 65 mph this morning in the fast lane. Luckily my wife put the Emergency lights on and we wasn't hit from behind but cats did brake fast and almost hit us. So far vehicle has left me on the side on the road 3 times today. Errors codes that are coming up is P1682 and c042-00. It also states replace ignition relay switch which I had done 3 times already. Once this happens I have to wait 10 minutes, then restart, then shut off, then reatart, then shut off then restart until to vehicle starts up how it should start up with no hesitation or shaking. Then I can make it home My fear is my wife will be driving and car shuts off while driving on the freeway with the kids. I know this issues was recalled with the traverse 2009 and 2010 and some other vehicle gm made.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 7, 2021. Source: NHTSA Office of Defects Investigation.