2022 Chevrolet Suburban complaints

Driving up steep hill [XXX] slight noise lots of smoke no warning lights before complete engine failure did not know if I would get it to side of highway towed to dealer and they confirmed locked up engine there was a lot oil on highway from vehicle lots of smoke from under hood thought it might catch fire from oil dealer confirm locked up engine waiting on more information INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked, the second-row middle seat belt was latched; however, the seat belt failed to lock as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

UNKNOWN: Approximately once a week, all of the sound stops in the vehicle including the blinker sound, radio & connected phones. I'm unsure if affects anything else. I have googled this issue and it seems as if other GM vehicle owners have the same issue. There were no warnings or warning lights.

Engine failure at 27k miles on a highway going highway speeds (45-50 MPH). This failure happened on a night when it was 5 degrees and dropping, vehicle full of my family + my parents. Complete engine failure, no way to run heat or move the vehicle at all. Engine failure #2 at 37k miles while driving down a 2 lane road, was able to pull into an apartment complex Complete vehicle infotainment failure, not able to use handsfree device, backup cameras, front and rear safety sensors. Engine failure #3 at 65k miles on a 4 lane highway going 65-70 MPH. Was able to get to a turn lane. Engines have shuddered / lost power steering / electrical many times while going 70+ MPH on 3+ lane highways

Check engine warning light appeared on dashboard. When servicing the vehicle at dealership, they found catalytic converter not burning up exhaust gases properly. Need to replace y-pipe, part #86781749. I found NHTSA document N232419720 - Emission Recall Incorrect Catalytic Converter Service Part, that references my car make and model. I am requesting an investigation to have this included in a recall and to have replacement costs reimbursed.

The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver’s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

The contact owns a 2022 Chevrolet Suburban. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The message to restart the vehicle was displayed. The contact stated that the failure had occurred while the Auto START/STOP feature was enabled and disabled. The failure forced the contact's wife to shift into park or neutral before the vehicle would restart. The failure occurred several times while the contact's wife was driving the vehicle several times and stopping at the red light when the vehicle stalled. The contact stated that the vehicle had been taken to a dealer previously and the failure was not duplicated. The contact stated that the failure occurred intermittently. The vehicle was taken to a second dealer, but the failure could not be duplicated. The vehicle was not repaired. The contact was informed that unless the failure was recognized, the vehicle could not be diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.

The car turned itself off while driving 55 to 60 mph on a highway. Would not turn back on after getting to the side of the road. Very dangerous.

Vehicle became disabled and will not start due to failed fuel pump control module. This could be very dangerous if this would have happened in traffic; or, if vehicle occupants became stranded in an unsafe area. Vehicle must be towed to dealership to affect repair.

At some point,we noticed that every time we crank it up, the engine would sounding weird, like it was low on engine oil, we checked the engine oil, and it was no less then 2 quarts low, that was realy weird, because we change the oil as needed and we definitly make sure that we add the amount recomended by GM, also this past weekend, it was rainy, we were out doing some shopping and on the way back home the windshield wipers stoped working, we could not take the vehicle out for the rest of the weekend until it stopped raining.

Had an issue where the main front digital cluster went black upon a start-up and drive. No speedometer, engine status, gear status or anything. Shutting the car on and off did not correct the problem. Contacted dealer and advised to bring in. I chose to disconnect the battery rebooting the vehicles BOM. Issue resolved after a vehicle reboot. This is a serious software issue.

Had an issue where the left/right turn signals stopped functioning. This occurred while in-use while waiting to make a turn. Shutting the car on and off did not correct the problem. Contacted dealer and advised to bring in. I chose to disconnect the battery rebooting the vehicles BOM. Issue resolved after a vehicle reboot. This is a serious software issue.

My vehicle was sold as EQUIPPED W/ FRONT/REAR PARK ASSIST; INCLUDES LATER RETROFIT printed on the window sticker . I took delivery nearly 2 years ago and this safety retrofit has still not been completed . I have reached out to GM customer service who provides vague excuses and no further information for repair. I see new GM vehicles just like mine on the lot with these systems installed and working . Isn’t this a serious concern that 2 years later these vehicles have still not been retrofitted ? Are there other concerned customers ? Is there an investigation underway looking for explanations from GM . What more can I do as a consumer to make sure no children are ran over by cars missing these sensors ?

It was diagnosed as the Telecommunication Module, this part malfunctioned causing issues with audio in the vehicle. The audio would at times play normal, at times go completely out losing all sound to turn signals, hazard signals, and safety sensor audios inside the vehicle. It would additionally lose communication between the key fob and the unit causing warnings during driving and non-start issues. With that said, the lose of audio when expecting safety sensor sounds, or sudden audio on complete full volume with the only resolution being to shut the car off is a safety issue. The vehicle had to be pulled over on the travel portion of the highway to resolve the sound issues on multiple occasions. Software updates, radio head change didn’t matter, until it was diagnosed as the module described above. Occurrences were completely random.

The steering wheel heater turned on unexpectedly (it was 70 degrees outside) when I started the car this morning. The wheel was hot to the touch. To turn it off I had to turn it on and then off again. I am worried it may have a short or be a fire hazard if it is on all the time or without being turned on by a sensor or the driver.

This is the second Chevrolet Suburban we have owned. In both cars, the middle seat of the 2nd and 3rd row bench seats are missing a head rest. This could result in a severe neck injury to the passenger in a car accident. How is Chevrolet allowed to roll out these cars from the factory with this obvious safety defect?

When the vehicle was ordered I paid an extra amount for "driver safety alert package" to include rear and front parking sensors. It's a big car and these are quite important for safe operations. Upon car delivery in 3/2022, I got a note saying the chip operating the driver assist is missing and will be provided later. The dealer promised to install it within a quarter. More than a year went buy, and the service department recently told me that GM would not make the chip available, even tough new cars are now being delivered with the same chip. As GM or the dealer would not respond to my request, I'm filing this complaint, hoping you can get them to finally provide the missing chip and to allow safe operation of the vehicle as ordered.

2022 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO ENGINE STALLING, ILLUMINATED AIR BAG LIGHT AND LOUD RATTLING SOUND COMING FROM THE ENGINE.

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that the passenger side air bag had begun to emit smoke after deploying and then a fire started. The contact stated that the vehicle had stopped after the impact and that his wife was having difficulty unbuckling her seat belt. The wife had stated that OnStar had contacted her the moment following the crash, she told OnStar that she was having trouble unbuckling and that the vehicle was on fire. OnStar released her seat belt. The police, ambulance, and fire department were on the scene. There were no injuries, however, the contact's vehicle was fully engulfed in flames and exploded. The contact stated that the fire department extinguished the fire with water. The police wrote a report. The other two vehicles drove away from the scene, and the contact's vehicle was towed to a police impound lot. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2022 Chevrolet Suburban. The contact stated that after an unknown over-the-air (OTA) software update was performed, the Forward Collision alert system failed to operate. The contact was made aware of the failure while reversing the vehicle. The contact stated that the alert failed to alert her of a nearby vehicle. The vehicle was taken to the dealer, and the dealer confirmed that the Forward Collision alert system chip needed to be installed; however, the chip was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was a chip shortage. The failure mileage was approximately 1,000.

When I started up the vehicle with the key fab button I noticed the cabin air blower came on as normal however when we went to the cockpit we noticed the engine was not running. When we went to start the vehicle (holding break and pressing start button) the dashboard started the Z71 launch sequence and then went to a dashboard as if I was in the normal drive mode however the dashboard was extremely dimly lit as if the backlight was not on and the engine still was not running. After several attempts to start using the brake+start button method we noticed a clicking sound that seemed to be coming from the engine cabin just in front of the passenger cabin however it would never ignite/start the engine. After several attempts to start the engine through the brake+button, we tried to just press the start button, which would sometimes be prompted on the dashboard, and get some feedback from the dashboard through better backlighting and messages I now cannot recall but never ignited the engine. When we tried again with the key fab x2 button (hoping it would either start or "cancel" the current vehicle state), we received no response from the vehicle. When we attempted to shift, it stated the "conditions were not met", which I perceived as the correct response. The vehicle was stuck in this "mode" with the air blower still running and exterior lights still on and it was only a matter of time until the battery ran out. When it ran out later that day (though not completely ded) in rebo

I purchased a 2022 Chevrolet Suburban on December 6, 2022 equipped with4 Bridgestone Alenza A/S 02 tires sized 275 50R22. On December 21, on my way home I hit a bump. When I got home I could audibly hear air leaking out of the passenger rear tire. I called OnStar who sent a tow truck driver out to put the spare on. We could not find a nail or anything in the tire but there was about a 1.5 inch crack in the sidewall about 1 inch away from the rim with nothing sticking in it. I took it to the dealership where I purchased the tire and they ordered a replacement tire. They said that I could file a complaint with the State Department of Transportation if I wanted. It cost me about $328 to repair. On February 12, around 9:00 pm, I was about an hour and a half away from home about to drive back when the tire sensor light came on saying the passenger rear tire had low air pressure. I pulled into a park and went to look and I again could audibly hear air leaking from the tire. I had not hit any bumps this time, but the tire was completely flat within 20 minutes. When the tow truck driver came to put the spare on, I explained to him what happened previously and that was the second time this had happened within 2 months of purchasing the vehicle. He looked at the tire with me and it had the same tear in the sidewall in the same location as the previous tire. There was no nail or object in the tire, just a 1.5 inch long rigid crack. I noticed that there had been a Bridgestone recall for

I was driving on the interstate and my sunroof exploded. There were few cars around me and I was not under a bridge. I did not see anything coming at the car or see anything drop or fall behind us. Just heard a lot exploding noise.