Onstar, my vehicle's core safety communication system, stopped working without notice, without an alert on the dash. Nothing. I press the onstar button and nothing happens. What if I was in trouble? Didn't have my phone? The issue was not communicated to me through the infotainment system. This seems like a serious issue.
2022 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2022 record →
Engine failed while driving. Vehicle began making clicking noise less than one minute for engine shut off while driving. Check engine light came on after engine shut off. Car was stopped at a busy intersection and couldn’t move. Car is currently at Chevrolet dealership and is in need of a total engine replacement
The contact owned a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked with the engine running, the front of the vehicle began to shake violently, with a knocking sound coming from the engine compartment. The check engine, traction control, and collision warning lights were illuminated. The contact called an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact later visited the dealer and was informed that the vehicle needed to be brought in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Hi my 2022 chevroley suburban has been sidelined for more than two months with a problem that involves my cylinder number 5 ( lifter and camshaft or crankshaft ) i believe. a well known issue with these cars. i happened just a few miles out of my warranty. when i went to chevrolet to explain to them. they didn't want to fix it. i have two young children that i take to school with this vehicle and they won't help me. this is a known issue with this model and it has been recalled many times. i'm stranded because of this car being out of an engine ... mind you the problem started well before my warranty and i was thinking that i needed some spark plugs ... by the time i realized it ... it went right over my warranty.
I own a 2022 Chevrolet suburban and bought the 72k mile extended warranty. Recently my telematics module went bad which is covered by the GMPP. I lost wifi, my clock is wrong everytime etc. However General Motors no longer makes this part anymore. Parts department utilizes a third party company called specmo for a refurbished authorized unit. However, GMPP will only cover the original msrp not the inflated price from the company specmo that GM uses for these parts. This part is 100% covered based on an msrp for a part that they no longer use and states that policy does not allow them to cover the full cost over the original msrp of the part. This is an issue that is all over the forums and internet and is ridiculous that GMPP is an extension/better than manufactures warranty yet they will not fully cover the full cost of the part that is covered. A few days later I was driving and my abs, traction control, steering, brakes, everything was flashing and not responsive or dramatically reduced like my brakes where I could not stop immediately with me and my 5 kids in the car.
Summary: Sudden loss of engine power while driving due to lifter failure. Details: While driving my 2022 Chevrolet Suburban equipped with the 5.3L V8 (RPO L84), the engine suddenly lost power without warning. The vehicle began misfiring and lost propulsion in traffic, creating a hazardous situation. I was unable to maintain normal speed and had to maneuver to safety while the truck rapidly lost power. The dealer later diagnosed the problem as a collapsed lifter/valvetrain failure — an issue that GM has already documented in service bulletins (PIP5776G, 23-NA-043) and a service update (N212353840). These bulletins show GM has long been aware of defective lifters in 5.3L engines. This is not just a drivability concern. A sudden engine failure and loss of propulsion while driving poses a clear safety risk, especially when merging, crossing intersections, or towing. I maintained the vehicle properly and have all service records. I request NHTSA investigate these widespread lifter failures in GM’s 5.3L V8 engines as a safety defect, since they can and do cause sudden loss of power in motion.
Onstar module failed, no longer have wifi, navigation or other onstar supported features. Cannot perform system updates for vehicle due to onstar module. Cannot use app due to onstar module.
I own a 2022 Chevrolet Suburban (VIN: [XXX] ) that is included in NHTSA Recall No. 25V274 / GM Recall No. N252494000 for engine defects in the 6.2L L87 V8 engine. My vehicle was inspected at an authorized GM dealer today, on 9/23/2025 (Don K in Whitefish Montana). Instead of replacing the engine, the dealer performed the recall “remedy” of switching to higher-viscosity oil, changing the oil cap and filter, and providing an owner’s manual insert. However, the dealer service manager specifically told me that my engine will eventually fail due to the known defect and advised me not to drive the vehicle on long trips. He also told me to be careful driving if I have children, and it is only a matter of time before the engine fails, which will look like sudden shuttering, loss of acceleration and it will no longer run. He told me wait time to get a new engine after it fails is currently 8 months. This is alarming because the recall notice states that engine failure can cause sudden loss of propulsion without warning, which could be catastrophic going across multiple lanes of highway (from my home street), and entering and exiting my street via the 4 lane highway "suicide lane". I am very worried about this in the coming winter season with snow and ice. The current “oil upgrade” remedy does not resolve the underlying manufacturing defect in the connecting rod and/or crankshaft. Even after the recall service, my vehicle remains unsafe to operate, and the dealer’s own warning confirms
This is the second engine failure. First engine was completed being installed on 7/26/24 also reported catastrophic engine failure. Second engine was installed completion date on 4/04/25 it also had spun 2 rob bearings
Engine Coolant Control Valve sticking and causing the fan to run continuously. (P1098). Seems to be an issue with several people.
See attached document for complaint.
The motor on this vehicle has been on recall since April of 2025. Several phone calls and a cancelled appointment by the dealership has netted a consistent "we have no information and aren't ready to fix the vehicle." Today, I was directed to the NHTSA to self-monitor when my vehicle would be ready for repair or inspection. Meanwhile, I drive a Suburban because I have five children that I am constantly transporting to school, sports events, scouts, etc. I have grave concerns over an engine failure while I am transporting my children and the risk of an accident.
The coolant control valve malfunctioned on this vehichle several times during the course of ownership. It causes the vehichle to run in limp mode. This part was replaced in July 2023 at ~40,000 miles as a result. The part again began to fail in june/july 2025 with a dealer visit and diagnostic in July. This causes a check engine light, reduced milage, reduced acceleration, constant fan running and fails state inspection Google searches indicate this is a very common problem, yet no recall has occured to date. The first repair was in warrantee and now the vehicle is out of warantee. If the part was not covered under the vehicle warrantee, the part and repair would have been covered by the part warantee. Becsuse of the initial powertrain warrantee repair, the part warrantee does not apply. This is clearly a defective design and part that requires recall and replacement at GM cost
Coolant control valve failed and needs replaced. Which left me and my 3 children (one being [XXX] ) stranded on the side of [XXX] for 2 hours before someone could get to us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving down to Florida, No warning, no lights, never any issues except a belt replacement. I get oil changes, tire rotation every 3500 miles. Almost got killed doing 75 miles per hour, engine sputtered, totally shut down. Coasted onto an exit ramp thank God it was right there or we could of been killed. Tow truck towed to Davis Chevy Gainsville, they called me on Monday said good news I have a warranty bad news Total Engine Failure, will take 3-4 weeks to replace. Now I am trying to find a GM rental large enough to get me and my family back to TN since GM said they will only pay for a GM rental car. Scary, could of gotten killed. NO NOTICE FROM GM ABOUT ANY POSSIBE PROBLEMS....WE ALMOST GOT KILLED AND CRASHED along with the other drivers on the road. Thank God it was a Sunday and 6 am so not much traffic or it would of been worst.
Our 2022 suburban with the diesel motor has had 3 separate incidents where by all accounts the wheels have locked up while driving. The incidents mirror what has been described in the recall N242454440. The first time the incident occurred, we were driving while towing a light load (boat ~2500 lbs) at a steady speed of 60 mph. While driving the vehicle shook violently once, and then again about 2-3 seconds later. I immediately pulled over suspecting that maybe there was an issue with our trailer. After finding nothing we drove home without incident. Shortly after this incident we had the transmission flushed for regular maintenance at about 50,000 miles. Approximately 5-6 months later the second incident occurred. While driving with no trailer, up a mountain in NC at a steady speed of 35 mph, the vehicle shook violently and then again approximately 2-3s later. Each time the vehicle shook a loud "BUMP" noise would be heard. The road was smooth and was later driven on without issue so it was not the terrain. I once again got out and inspected the vehicle and was unable to find an issue. We drove to where we were staying and immediately took the vehicle to a dealer the following day to be inspected. The dealer found no issues and we did not report any similar problems. The last incident occurred after another 8 months while towing a light utility trailer at a steady speed of 60mph. Same thing happened with a shake and loud BUMP. However this time it was not followed immediately
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at various speeds or while accelerating from a complete stop, the automatic emergency braking system engaged while there was no other vehicle nearby, and the vehicle skidded. The contact stated that the traction control warning light was illuminated. The contact stated that while her husband was driving at an undisclosed speed in the rain the failure reoccurred, causing the vehicle to skid. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
When attempting to drive from a stop light or stop sign, after taking your foot of the brake, the vehicle intermittently completely turns off. It will not immediately restart and you find yourself stuck in the middle of an intersection creating a safety issue. The vehicle has been in to Chevrolet to have this issue fixed once already and it continues to repeat. I doubt the dealer has been able to replicate the issue as they haven't gotten the vehicle back into the shop after it's been sitting there for a week. There were no warning lights, messages, or other symptoms. It has happened to both myself and my wife, most recently on or about 7/1/25 where it happened to my wife multiple times causing us to leave the vehicle at the dealership for service. Just to be clear, the issue with the vehicle turning off is different from the standard auto stop/start feature.
The contact owns a 2020 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that on several occasions while checking the oil level, there was no oil on the "dip stick". The contact stated that the engine consumed 2-3 quarts of oil approximately 4,000 miles. Additionally, the contact stated that while driving on several occasions at various speeds, the low oil warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the piston and piston ring were damaged due to excessive wear and sticking. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer where it diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer where the failure was not replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Valve Body issues under powertrain factory warranty. Recall needed due to unreasonable national parts delay.
While driving on vacation our car just slowed down gave the message, “reduced acceleration, drive with care” and then shut off while on the high way. We were able to start it again but after that haven’t had that message but have had the message to service safety restraint system multiple times. I have taken my SUV to the dealership multiple times for both issues and they have said multiple codes generate but they can’t find anything to fix.
A. The Emergency Brake system, The Anti-Collision Sensor, The vibrating Driver's seat Alert, The dashboard Collision Alert lightening......All of these gave no alert prior to the collision. B.The failure of the safety devices prevented from me from avoiding a collision that was cause by the other driver (Police report available for your peruse) C. They inspected and denied any liability for any failure of their safety devices (And my question to them is if any these are functioning properly as said, then there wouldn't be any collision ) D. Yes, inspected E. There were no waring lamps, no seat vibration, the emergency brake never ceased the car from colliding.
Engine lost power and stalled without warning while driving down the highway. Coasted to side of road and was unable to restart engine. After engine stopped, dash indicated low fuel, although tank was 3/4 full. After coming to a stop, was unable to shift out of Park (which could have been a major issue if I had not been able to clear the highway before coming to a stop). Towed vehicle to closest Chevrolet dealer, who replaced the fuel pump control module. Dealer indicated that this is a common failure item to the point that they stock the part and suspected what the failure was based on my description. When pressed, the dealer representative also noted that GM has not updated or redesigned the factory installed fuel pump control module ("the new module installed is exactly the same as the one that failed"). Fortunately, traffic was light and I was able to pull to the side of road. This would be extremely dangerous if it happened while driving on a multi-lane expressway and we were trapped at a stop in heavy, fast moving traffic.
The rear seatbelt in my 2022 Chevrolet Suburban RST became dangerously tight around my daughter's waist while she was lying down in the seat. The belt would not release despite multiple attempts. She was hanging off the seat and in distress, and I was forced to cut the belt to prevent injury. This raises serious concerns about the seatbelt retraction mechanism. I request a formal investigation.
3rd row seat headrest will not stay up. This is a problem with 2021 and some 2022 suburbans Dealer is charging me to replace it. This is a safety issue that should be apart of the original recall # N2022316750
While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment. The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components. The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement. There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.
The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair. The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the is
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
6.2 engine with catastrophic engine failure. No warning prior to failure.
While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't. It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a "Reduced Acceleration Drive with Care" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a "SPAC case" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond. It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Engine failure while driving.
As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn’t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn’t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn’t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that’s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not. Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx
6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn’t responded to them and that there isn’t anything they can do at this time. GM is also refusing to purchase the vehicle back.
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn’t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC. The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced. I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.
Engine seized while driving. Broke down in middle of the highway with children in the car.
High pressure pump failed at 73000 miles.
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
On 12/28/2024, while accelerating on the highway, I received without warning a reduced engine power warning and the RPM's were racing when I depressed the gas pedal. I was in moderate traffic in excess of 55 MPH and had difficulty safely making it to the right shoulder of the roadway as traffic was passing by at a greater rate of speed than I was able to travel. The vehicle would not go more than 30-35 MPH and it would not go into reverse after I was able to make it to a safe location. It was towed to a local dealership where I was later advised it was a transmission issue (valve body). The vehicle remains at the dealership awaiting repair as there is a large backorder for the valve body (I was told 8 at this point).
VEHICLE TRANSMISSION BANGS AT 50-65MPH SO MUCH SO THAT THE VEHICLE GOES INTO LIMP MODE. CODE APPEAR ON DASH, MUST SHUT TRUCK OFF AND WAIT ON SIDE OF ROAD TIL GOES BACK TO NORMAL IDLE. RESTART VEHICLE, THE ENGINE LIGHT STAYS ON FOR THE NEXT 3 STARTS THEN CLEARS TIL IT HAPPENS AGAIN.
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle ca
The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway. The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Wipers quit working while driving through a rain episode. We tried to have the car to "reset", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2022 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →