CAR SHAKES AT SPEEDS OVER 65MPH WITH NO SOLUTION FROM DEALER OR CHEVROLET AFTER MULTIPLE TRIPS TO DEALER FOR A PERMANENT REPAIR. OR RESPONSE FROM CHEVROLET CUSTOMER SERVICE
2016 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO ED BOZARTH CHEVROLET OF LAS VEGAS, NEVADA WHERE IT WAS DIAGNOSED THAT THE FUEL LINE VAPOR LOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. BOTH THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT TO USE "91 OCTANE FUEL ONLY" IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
I CONSTANTLY HAVE TO TURN THE STEERING WHEEL (ADJUSTING) FROM SIDE TO SIDE IN ORDER TO MAINTAIN A STRAIGHT DIRECTION, EVEN WHEN THE ROAD IS STRAIGHT. IT IS ESPECIALLY NECESSARY WHEN DRIVING ON HIGHWAYS. THE ONLY TIME I DON'T HAVE TO CONSTANTLY CORRECT THE STEERING IS WHEN THERE IS A CONSTANT SIDE WIND FROM ONE SIDE. IT IS AS IF I'M DRIVING A HIGH MILEAGE VEHICLE WITH WORN STEERING COMPONENTS. THE ISSUE HAS PERSISTED FROM DAY ONE WHEN THE VEHICLE WAS BOUGHT NEW. THIS IS MY FOURTH SUBURBAN, AND THE FIRST TIME I HAVE THIS ISSUE. I HAVE BEEN INFORMED THAT THE FIRST THREE SUBURBAN'S HAD HYDRAULIC P/S; AND THAT THIS SUBURBAN HAS ELECTRONIC P/S. I HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES, AND BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE ALSO REPORTED IT TO GM UNDER CASE NUMBER 8-3065886402.
I HAVE EXPERIENCED MY RADIO AND STEERING CONTROLS FAIL TO RESPOND TO TOUCH, DISCONNECT FROM PHONE CALLS, MY CRUISE CONTROL HAS STOPPED WORKING ON SEVERAL OCCASIONS AND IS NOW INTERMITTENT. THE VEHICLE'S LANE DEPARTURE ASSIST IS INTERMITTENT AS WELL.
AC CONDESER WENT OUT AND THE DEALERSHIP COULD NOT REPAIR , THEY SAID THERE WAS A NATIONAL WAIT LIST FOR THE CONDENSER THAT FIT THESE VEHICLES
THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
MY SUBURBAN IS LESS THAN 10 MONTHS OLD AND THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65-70 MPH. IT WAS NOT DUE TO THE ENVIRONMENT BECAUSE THE GLASS BUBBLED UPWARD AND BLEW OUT. GENERAL MOTORS/CHEVROLET REFUSES TO REPAIR THE SUNROOF STATING THAT IT IS NOT UNDER WARRANTY. AGAIN, MY VEHICLE IS 10 MONTHS OLD, AND HAS 25,000 MILES ON IT. I DID NOT WANT A SUNROOF DUE TO THE NATIONWIDE ISSUES OF THE GLASS EXPLODING WHILE DRIVING, OR EVEN WHILE SITTING IN THE DRIVEWAY; HOWEVER, GM/CHEVROLET FORCES THE SUNROOF UPON YOU WITH THE NAVIGATION AND DVD PLAYER PACKAGE. NOT ONLY IS THIS A HUGE SAFETY HAZARD FOR MY FAMILY AND I, IT IS ALSO A SAFETY HAZARD FOR OTHER MOTORISTS ON THE ROAD. UPON THE EXPLOSION, IT SOUNDED LIKE A GUN SHOT AND STARTLED ALL PASSENGERS AND CAUSED A DISTRACTION WHILE BEHIND THE WHEEL. GM/CHEVROLET STATED THAT I NEED TO FILE A CLAIM WITH MY AUTO INSURANCE. I DON'T SEE HOW A MANUFACTURER DEFECT IS MY FAULT. WITH NATIONWIDE CLASS ACTION LAWSUITS, ON EXPLODING SUNROOFS, YOU WOULD THINK THE MANUFACTURERS WOULD BE HELD ACCOUNTABLE FOR PRODUCING DEFECTIVE AND UNSAFE PRODUCTS. IN MY OPINION, SUNROOFS NEED TO BE BANNED FROM MANUFACTURING DUE MAINLY TO THE HIGH RISKS THEY IMPOSE ON MOTORISTS AND THEIR PASSENGERS. USE TO, THE ONLY ISSUE WITH SUNROOFS WAS THE INCREASED POTENTIAL FOR LEAKING. NOW, WITHIN THE PAST 6 YEARS, WE HAVE TO WORRY ABOUT BEING PUT AT RISK FOR SPONTANEOUS EXPLOSIONS, AT NOT FAULT OF THE DRIVER. I WANT GENERAL MOTORS HELD ACCOUNTABLE! HAD MY CHILD
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: 275/55R20 111S. WHILE DRIVING 55 MPH, THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 15,000.
OUTSIDE TEMPERATURE. IN SNOW, AIR FLOW TO THE SENSOR IS APPARENTLY BLOCKED AND THE TEMPERATURE READS 33, THE TEMPERATURE OF SNOW RATHER THAN OUTSIDE TEMP. . I WAS GOING FAR TOO FAST LAST WEEKEND SINCE IT TURNS OUT THE TEMPERATURE WAS ACTUALLY IN THE MID-20'S AND I COULD HAVE HAD A DISASTROUS ACCIDENT. I WAS OUT OF SNOWING CONDITIONS AND THOUGHT THE ROADS WERE JUST WET. THE ERROR WILL PERSIST SO LONG AS THERE IS SNOW ON THE FRONT OF THE CAR THIS DOES NOT HAVE TO BE THE CASE: OUR PREVIOUS 2001 SUBURBAN GAVE ACCURATE MEASUREMENTS UNDER ALL CONDITIONS, THUS CATCHING ME OFF-GUARD. . THIS IS A DANGEROUS PROBLEM AND HOPEFULLY CAN BE EASILY FIXED.
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN. SOME REFER TO IT AS BOOMING/ TUNNELING NOISE. MINE STARTS AT AROUND 45 MPH. *TR
TL* THE CONTACT RENTED A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY ON THREE OCCASIONS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 28,952.
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ALREADY RECEIVED A RECALL FOR THE SOFTWARE AIRBAG ISSUE. I TRADED MY 2010 CHEVY SUBURBAN FOR THIS NEW ONE AND HAVE NOTICED THAT THE MOMENT I GET ONTO THE FREEWAY AND START TO ACCELERATE THE CAR STARTS TO VIBRATE SO BAD THAT ANYTHING IN THE MIDDLE CONSOLE STARTS TO RATTLE AND THE CONSOLE WILL SPILL ANY DRINKS SITTING THERE IN THE CUPHOLDERS. I HAVE OWNED CHEVY VEHICLES ALL MY LIFE AND AM VERY ANNOYED THAT THIS IS HAPPENING. SOMETHING IS SERIOUSLY WRONG. I ALSO JUST NOTICED THAT THERE IS A RECALL FOR THE SUSPENSION RECALL 42190 AND PARTS ARE NOT AVAILABLE AT THIS TIME I JUST BOUGHT THIS VEHICLE IN SEPT 2016 AND IT ONLY HAS 800 MILES ON IT AND NOTICES WENT OUT MAY-JUNE 2016 AND I WAS NOT MADE AWARE WHEN I PURCHASED THIS VEHICLE. I WILL ALSO TALK TO THE DEALERSHIP ACCORDING TO THIS RECALL THE VEHICLE SHOULD NOT BE DRIVEN UNTIL ITS FIXED. WHO WAS GOING TO TELL ME THIS HAD I NOT LOOKED IT UP AND NOT DRIVING IT IS IMPOSSIBLE ITS OUR ONLY VEHICLE AND WERE A FAMILY OF 7. FOUR OF THOSE ARE MY BABIES. I ALSO WILL BE TAKING IT IN DUE TO THE RECALL 16007. THE VIBRATION OF THE VEHICLE WILL ALSO BE DISCUSSED AS WELL.
WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RESULTING IN A CLOSE CALL TO AN ACCIDENT. WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.
I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE SEAT BELTS WOULD NOT LATCH INTO THEIR HARNESSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
I OWN A 2016 CHEVY SUBURBAN LTZ PURCHASED FEB 29, 2016. IT IS NOW AT THE DEALER AND FOR A SECOND TIME DEALING WITH A VIBRATION ISSUE STARTING AT APPROXIMATELY 43 MPH AND CONTINUING TO WORSEN AS SPEED INCREASES. THE TIRES HAVE BEEN ROAD FORCED BALANCE BUT VIBRATION IS STILL PRESENT. THIS IS THE SECOND SUBURBAN WITH ISSUES, THE 2015 I HAD WAS SO PROBLEMATIC THAT GM DID TRADE ASSISTANCE TO GET ME OUT OF IT, BUT IT STILL COST ME MONEY. THE CURRENT 2016 SUBURBAN AS ONLY 1600 MILES ON IT AND VIBRATION ISSUES BEGAN AT APPROXIMATELY 900 MILES. I CANNOT DESCRIBE THE INCONVENIENCE AND FRUSTRATION I AM EXPERIENCING FOR A VEHICLE COSTING MORE THAN $70,000. GM KNOWS THERE IS A PROBLEM AND THEIR LACK OF FIXING IT OR ADDRESSING IT IS NOTHING SHORT OF CRIMINAL THEFT. THEY TAKE PEOPLE'S MONEY KNOWING THEIR VEHICLES ARE SUB-STANDARD THEN RELEGATE ME TO A PATHETIC LOANER VEHICLE, TELL ME IT IS "NORMAL" AND IN THE END TOSS A LITTLE MONEY FOR "TRADE ASSISTANCE" RESULTING IN ANOTHER PROBLEMATIC ISSUE. I BEG AND IMPLORE YOU AS THE FEDERAL REGULATORY AGENCY TO MAKE GM ACCOUNTABLE IMMEDIATELY. EITHER FORCE THEM TO IMMEDIATELY FIX THESE VEHICLES, FORCE THEM TO BUY THEM BACK AT FULL PURCHASE PRICES AND STOP THEM FROM SELLING THEM IMMEDIATELY. FRANKLY, THIS ISSUE IS THE SAME AS VW WITH TDI ENGINES EXCEPT THAT GM IS NOT COVERING IT UP AND FEDS ARE NOT FORCING THE HAND. HELP PROTECT THE MONEY AND LIVES OF US CITIZENS. THERE HAVE BEEN NUMEROUS COMPLAINTS!
2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS. THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD. THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP. IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE. THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING. THE REAR END IS MAKING NOISE IN MY VEHICLE. MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AND HIT MY 2 YEAR OLD DAUGHTER ON THE HEAD AS SHE WAS LAYING IN THE FLOORBOARD WHILE PARKED AT A SOFTBALL PRACTICE. THE PIECE THAT FELL OUT AND HIT HER ON THE HEAD DID NOT EVEN BELONG IN THE DASH TO BEGIN WITH. THE VEHICLE FEELS LIKE ALL FOUR TIRES ARE OUT OF BALANCE. THE DOOR PANELING IS COMING LOOSE FROM THE DOOR AND THE DOOR MAKES A SQUEAKING AND POPPING NOISE WHEN IT OPENS AND CLOSES. ALL OF THESE PROBLEMS ARE WELL KNOWN PROBLEMS AND GM IS DOING NOTHING TO REPAIR THE ISSUES THAT IS WORKING. ALSO, THE RUNNING BOARDS (POWER DEPLOYABLE) RATTLE REAL BAD FROM THE LIGHT THAT IS IN THE BOTTOM OF THEM. OH, THIS DOES NOT INCLUDE THE ELECTRICAL ISSUES THIS VEHICLE IS HAVING. THE BACK LIFT GATES SOUNDS LIKE IT IS ABOUT TO CAVE THE VEHICLE IN WHEN IT SHUTS. IT SHAKES THE WHOLE VEHICLE AND IT SHOULD NOT DO THAT.
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A BOOMING/ TUNNELING NOISE BETWEEN THE SPEEDS OF 45 MPH AND 60 MPH AND EXPERIENCING PRESSURE IN MY EARS FROM SOME SORT OF PRESSURE CREATED IN THE VEHICLES CABIN. THE PRESSURE IS VERY UNCOMFORTABLE. DEALER DOES CAN NOT GET DIRECTION FROM GM ON HOW TO ADDRESS THE ISSUE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →