Page 3 of 5 · complaints 101–150 of 220

2016 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Jan 12, 2021100,000 milesFL

TRANSMISSION HAS JUMPED AND NOT SHIFTED SMOOTHY SINCW 20,000 MILES. AT 100,000 MILE TRANSMISSION WENT OUT.WOULD NOT DRIVE OVER 45 MPH.

Service Brakes
Filed Dec 30, 2020MS

HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.

Service Brakes
Filed Dec 30, 2020MS

PEDAL HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.

Engine
Filed Dec 29, 202079,865 milesCA

WHEN DRIVING ON THE FREEWAY THE MOTOR LOSES POWER OR FEELS LIKE WANTS TO TURN OFF. WHEN DRIVING ON FREEWAY THE SUV SOMETIMES TRYS TO BRAKE BY ITSELF AND WARNED THAT SOMETHING WAS IN FRONT OF ME WITH A CLEAR FREEWAY.

Service Brakes
Filed Dec 29, 202050,000 milesFL

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE WHILE DRIVING AT LOW SPEEDS. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER HOWEVER, DAVIS GAINESVILLE CHEVROLET (2600 N MAIN ST, GAINESVILLE, FL 32609, (352) 519-4131) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

Service Brakes
Filed Dec 20, 202085,000 milesIL

VEHICLE HAS HAD BRAKE AND TRANSMISSION ISSUES FOR 2 YEARS NOW, CULMINATING IN COMPLETE TRANSMISSION FAILURE ON 12/20/20.

Electrical System
Filed Dec 14, 202095,000 milesTX

THIS HAS HAPPENED AT LEAST 10 DIFFERENT TIMES WITHIN A MONTH. FIRST TIME I WAS PARKED AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE, I TRIED TO TURN STEERING WHEEL AND IT SEEMED TO LOCK UP AND ALL THE LIGHTS STARTED TO FLICKER. AFTER ABOUT A SECOND IT ALLOWED ME TO USE STEERING WHEEL. THIS SEEMS TO HAPPEN AT A VERY SLOW SPEED. WHEN I DRIVE THROUGH AT RESTARAUNTS, THE STEERING WHEEL LOCKS UP. THE RADIO WILL QUIT PLAYING. IF I TURN OFF THE VEHICLE AND RESTART IT THE RADIO WILL WORK ONCE AGAIN. WHEN THE VEHICLE DOES THIS, NONE OF THE TURNING SIGNALS WORK.

Air Bags
Filed Dec 7, 202055,000 milesIL

AIRBAG WARNING LIGHT COMES ON AND OFF INTERMITTENTLY AND DEALER CANNOT FIND PROBLEM. IT WILL COME ON WHEN STARTING CAR AND GO OFF OR STAY ON WHEN DRIVING. STARTED HAPPENING AT 55000MI. NOW 153000 AND STILL INTERMITTENT.

Power Train
Filed Dec 3, 2020101,200 milesCA

I HAVE HAD 2 SUBURBAN IN THE LAST 5 YEARS AND THE TRANSMISSION FAILED RIGHT AROUND 100K MILES ON BOTH. THEY HAVE A SERIOUS ISSUE WITH IT BUT HAVE MANAGED TO GET AWAY WITH IT AS THERE HAS BEEN NO CLASS ACTION AGAINST IT. MY 2015 SUBURBAN BROKE DOWN AROUND 96K MILES AND MY 2016 SUBURBAN AT 101K. I'M SURE IF THIS IS FURTHER RESEARCHED THEN 90% OF THE THESE MODELS MUST HAVE REPORTED THE SAME PROBLEM AROUND 100K. I'M LOOKING FORWARD TO SUE GM OVER THIS, AS AFTER SPENDING OVER US$125000.00 ON MAKING PAYMENTS ON 2 CARS AND DON'T HAVE A CAR THAT I CAN TRUST FOR LONG TRIPS, AS IT ALWAYS HAPPENED WHEN I WAS WITH MY FAMILY ON A LONG TRIP AND HAD TO SPEND THOUSANDS IN MAKING ALTERNATIVE ARRANGEMENTS TO GET HOME SAFELY. BEFORE MY LAST TRIP, I SENT MY SUBURBAN AT THE DEALERSHIP FOR A 100K MILES SERVICE AT 99836 MILES WHERE I WAS IN WARRANTY WHERE THEY CHECKED AND SAID EVERYTHING LOOKS FINE FOR THE TRIP AND DID A BASIC OIL CHANGE WITH INSPECTION BUT AFTER A WEEK OF TOURING THE TRANSMISSION BOKE DOWN AT AROUND 101250 MILES. WHERE I HAD TO SHELL OUT $6200 IN TOTAL AS THE CAR WENT OUT OF WARRANTY IN A WEEK TIME. THE BREAK DOWN IS $4500 FOR REPAIRS, $850 FOR SHIPPING THE CAR, $500 IN CAR RENTAL AND HOTEL, $350 BROKEN WINDSHIELD IN TRANSIT. BOTH OF MY CARS HAVE ALWAYS BEEN TO DEALERSHIP FOR THE SERVICE AND PERIODIC MAINTENANCE BUT ITS THEIR DEFECTED TRANSMISSION THAT WOULD NEVER HOLD UP. I'M LOOKING FOR PEOPLE WHO WOULD WANT TO MAKE A CLASS ACTION LAWSUIT AGAINST THIS AND BRING JUSTICE TO ALL OW

Power Train
Filed Oct 5, 2020125,000 milesTX

SUBURBAN HAS 125,000 MILES. NO WARNING LIGHTS EVER CAME ON. IT WAS DRIVING FINE. STOPPED AT A GAS STATION AND PUT IT IN PARK. WHEN IT WAS PUT BACK IN DRIVE, IT WOULDN'T GO. THE RPM'S REVVED UP AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. AFTER STOPPING ON THE SIDE OF THE ROAD, RE-STARTED VEHICLE. IT WENT INTO DRIVE AND GOT US TO A SAFE LOCATION. HOWEVER, AS SOON AS WE TRIED TO GO ANYWHERE, IT CONTINUED TO NOT SHIFT INTO GEAR. STILL NO WARNING LIGHTS CAME ON. IT WAS TAKEN TO A CHEVROLET SERVICE CENTER. THEY SAID THE TRANSMISSION PUMP WAS OUT. ADDITIONALLY, THEY HAVE BEEN REPAIRING 3-4 2016 CHEVROLET SUBURBAN TRANSMISSIONS EVERY MONTH. ALL WITH LOW MILES.

Service Brakes
Filed Sep 26, 2020130,000 milesGA

ROLLLING DOWN MY DRIVE WAY MY BRAKES WENT OUT. VERY SPONGY. PRESSED MULTIPLE TIMES AND WAS ABLE TO COME TO A STOP WITH THE HELP OF MY FRONT BUSHES. MASTER CYLINDER IS FULL BRAKES ARE LESS THAN A YEAR. I SEE ONLINE THAT THIS IS A PROBLEM WITH 2014-2018 CHEVY TRUCKS AND SUVS. IF MY WIFE WAS DRIVING SHE COULD HAVE BEEN HURT. HEAVEN FORBID MY KIDS WHERE IN THERE TOO. THIS IS OBVIOUSLY A DEFECT IN MANUFACTURING AND DESIGN AND SHOULD BE REMEDIED BY CHEVY.

Power Train
Filed Sep 15, 2020109,000 milesMI

TRANSMISSION IS IN NEED OF A REBUILD WITH ONLY 109,000 MILES. VERY FRUSTRATING FOR A VEHICLE AS EXPENSIVE AS THIS.

Electrical System
Filed Aug 29, 202078,203 milesCA

MY FAMILY AND I HAD A TRIP TO L.A. ABOUT 2 HOURS AWAY. WHEN WE WERE HALF OF THE TRIP. MY TRUCK STARTED TO FLICKERING ALL INTERIOR AND EXTERIOR LIGHTS. ALL SOUNDS INCLUDING RADIO AND TURN SIGNAL WHEN OFF. AFTER THAT I TRIED TO GET OUT OF THE NEXT COMING EXIT, BEFORE THAT THERE WAS A CURVE WHEN THE WORSE PART HAPPEN. MY TRUCK TURNED OFF ALL LIGHT IN THE VEHICLE FOR 1 SECOND AFFECTING THE STEERING WHEEL. I WASN'T ABLE TO MAKE THE TURN THAT WAS COMING IN FRONT OF ME LUCKILY WAS ONLY 1 SECOND THAT THIS HAPPENED THEN ALL POWER CAME BACK. GOT OUT OF THE FREEWAY RIGHT AWAY. THIS EXPERIENCE WAS REALLY TERRIBLE FOR OUR FAMILY AND I. THE MOTOR NEVER WHEN OFF ONLY ELECTRICAL ON THE TRUCK. BY THE WAY WE WERE DRIVING 70MPH ON THE FREEWAY WHEN THIS HAPPENED.

Unknown or Other
Filed Jul 27, 202084,000 milesNJ

THE NAVIGATION SYSTEM CANNOT CONNECT TO GPS AND THE COMPASS IS NO LONGER FUNCTIONING. THE VEHICLE WAS IN MOTION AT THE TIME ON A RURAL ROAD WHILE RAINING.

Engine
Filed Jul 7, 2020FL

TRANSMISSION NEEDS TO BE REPLACED AND CUNVAER BELT

Unknown or Other
Filed Jun 25, 202080,000 milesNC

I GOOGLED "AIR NOT WORKING 2016 SUBURBAN" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING "2016 SUBURBAN AIR COMPRESSOR" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES. *TR

Service Brakes
Filed Jun 1, 202066,000 milesMS

VEHICLE BREAKS IN MOTION WITHOUT APPLYING FOOT TO BREAK PEDAL AND PULLS TO ONE SIDE. *TR

Service Brakes
Filed May 29, 202041,839 milesCA

ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17). IT IS A WINDY ROAD AND VERY DANGEROUS. MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT. THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPOTS. ANYHOW, ON MY WAY BACK HOME FROM SANTA CRUZ, I WAS HEADING SOUTH BOUND ON SR-17 AND JUST PASSING (SUMMIT ROAD) ALSO KNOWN AS SR-35. WHEN PASSING SUMMIT ROAD, I STARTED TO DESCEND DOWN THE TWO LANE ROAD AT A SPEED OF 45 MILES. WE ALL CAME TO A SUDDEN STOP BECAUSE OF AN ACCIDENT AHEAD (WHICH ONE CANNOT SEE BECAUSE OF THE WINDING ROAD AHEAD). AFTER BEING STOPPED FOR A MINUTE, THE TRAFFIC STARTED TO MOVE AT A VERY SLOW PACE (1 CAR LENGTH AT A TIME). MY FIRST RELEASE OF THE BRAKE WAS SHORT AND I COASTED FOR A SECOND, I APPLIED PRESSURE ONTO MY BRAKES TO STOP. A LOAD ROARING SOUND CAME FROM THE PRESSING ON THE BRAKES AND MY PEDAL PUMPED BACK AGAINST MY FOOT. I WAS ABLE TO STOP, BUT WAS VERY CONCERNED BECAUSE I HAD NEVER EXPERIENCED THIS BEFORE. AFTER THE 4TH STOP AND GO, I LOST ALL BRAKING POWER AND NEEDED TO PULL OVER TO THE SIDE (WHICH IS VERY HARD ON SR-17!). LUCKILY, THERE WAS A TURNOUT ABOUT 1 CAR LENGTH AHEAD AND SINCE I WAS IN THE LEFT LANE OF THE 2 LANE ROAD, I BEGAN COASTING WITH MY BRAKE PEDAL SLAMMED ONTO THE FLOOR AND HONKING MY HORN AND VEERING INTO THE TURNOUT WHILE CUTTING PEOPLE OFF (LUCKILY NOT CAUSING AN ACCIDENT OR RUNNING INTO THE TREE N

Power Train
Filed Apr 15, 2020CA

TRANSMISSION HAS A DELAY WHEN ACCELERATING FROM STOP LIGHT OR WHEN TRYING TO ACCELERATE TO GET UP TO SPEED. *TR

Structure › Body1 injured
Filed Mar 16, 202046,000 milesFL

THE POWER TAILGATE COMES DOWN WITH SUCH ENERGIZED FORCE THAT MYSELF AS A 5'10" ADULT ATHLETE CANNOT STOP IT. JUST YESTERDAY IT ALMOST DECAPITATED MY 10-YEAR OLD DAUGHTER, BRUISED HER HEAD AND STRAINED HER NECK ABOUT ONE YEAR AGO I TOOK THE SUBURBAN IN TO MY DEALER, HENDRICKS CHEVROLET AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. AFTER YESTERDAY'S INCIDENT, I SCHEDULED A SERVICE CALL TO BEING IT BACK ON TOMORROW, MARCH 17TH AND TOLD THEM IF THEY DID NOT FIX IT, WE WOULD WHAT OTHER OWNERS ARE FACING THE SAME DANGEROUS PROBLEM TO FORCE THEM TO FIX IT, HENCE WHY WE ARE CONTACTING YOU. THE VEHICLE IS PARKED, IN STATIONARY POSITION.

Power Train
Filed Mar 8, 202088,000 milesNY

OUR VEHICLE WHICH IS USED TO MOVE MYSELF, MY WIFE AND OUR FOUR CHILDREN, HAS BEEN EXPERIENCING LUNGING, VIBRATIONS, NOISE, LIKE HITTING THE RUMBLE STRIPS IN THE ROAD. GM DEALER SAID IT WAS NORMAL. TACHOMETER WAS FLUCTUATING 250RPMS, CONSTANTLY. I WAS CONCERNED WHEN THE DEALER FOUND NOTHING. I TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST REPAIR SHOP, THE TRANSMISSION SHOP SAID THEY HAVE REPAIRED OVER 80 GM VEHICLES, THEY ALL HAVE A BAD TORQUE CONVERTER WHICH COMES APART AND THE METAL DESTROYS THE TRANSMISSION WHEN IT CIRCULATED THROUGH THE TRANSMISSION. GM IS TELLING PEOPLE IT'S NORMAL, PUTTING PEOPLE'S LIVES IN JEOPARDY FOR A DEFECTIVE PART. AFTER TALKING TO OTHER PEOPLE WITH GMS, THIS IS COMMON. I'M PAYING OUT OF POCKET TO HAVE OUR VEHICLE REPAIRED. THIS IS THE 4 GM WE HAVE PURCHASED. WE WON'T BE BUYING ANYMORE TILL THIS ISSUE IS RESOLVED ON AN $80,000 VEHICLE.

Power TrainCrash
Filed Feb 18, 2020135,000 milesMN

WHEN SHIFTING FROM PARK TO DRIVE, TRAMISSION SLIPS OUT AND REVS THE ENGINE. AT INTERSECTIONS SUV DOES NOT MOVE POSING A HAZARD AS VEHICLE HAS NO POWER TO MOVE. INTERMIDITALY VEHICLE LOSES POWER AT SPEED AND HAVING TO STOP AT SIDE OF ROAD.

Electrical System
Filed Jan 24, 202070,000 milesLA

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THE AIR CONDITIONER FAILED TO PRODUCE COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS DIAGNOSED WITH AN AIR CONDENSER LEAK. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS OVER THE MILEAGE FOR MANUFACTURER TO COVER REPAIRS UNDER SPECIAL COVERAGE ADJUSTMENT: N162080780. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE AS THE VEHICLE WAS OVER THE MILEAGE. THE CONTACT WAS UPSET AS SHE DID NOT RECEIVE THE NOTICE FOR SPECIAL COVERAGE ADJUSTMENT: N162080780. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Power Train
Filed Jan 10, 202074,000 milesNJ

WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.

Service Brakes
Filed Jan 4, 202050,000 milesCA

WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.

Steering
Filed Dec 31, 201951,000 milesRI

POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.

Service Brakes
Filed Dec 20, 201942,000 milesSC

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

Power Train
Filed Nov 26, 2019220,000 milesAL

I BOUGHT A BRAND NEW 2016 SUBURBAN. IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED. NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION. I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS. ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017. EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY. THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.

Service Brakes
Filed Nov 25, 201929,600 milesNV

AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.

Service Brakes
Filed Nov 14, 2019116,000 milesNJ

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Structure › Body
Filed Oct 31, 201991,000 milesMS

WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF. THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY. I PREVIOUSLY OWNED A 2015 SUBURBAN. THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE. A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME. AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE. IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.

Service Brakes
Filed Oct 31, 2019FL

2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS

Service Brakes
Filed Oct 22, 201950,000 milesIL

AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM

Power Train
Filed Oct 16, 201966,519 milesFL

VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.

Service Brakes
Filed Oct 7, 201933,000 milesMD

BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.

Service Brakes
Filed Oct 7, 201980,000 milesAR

THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR

Unknown or Other
Filed Oct 4, 201983,000 milesSC

AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,

Service Brakes
Filed Sep 23, 201986,000 milesNJ

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Suspension
Filed Sep 17, 201960,000 milesSC

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

Latches/Locks/Linkages
Filed Sep 16, 201966,000 milesMN

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

Suspension
Filed Sep 11, 201956,000 milesPA

MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS. THE VEHICLE ONLY HAS 56K MILES ON IT.

Service Brakes
Filed Sep 10, 201985,000 milesNC

BRAKES BECAME EXTREMELY HARD TO PRESS AT A LOW SPEED. HAD TO SWERVE ONTO THE SHOULDER WHILE GOING DOWN A HILL BECAUSE I WASN'T ABLE TO STOP. THIS HAS HAPPENED SEVERAL TIMES.

Service Brakes
Filed Aug 28, 201960,000 milesFL

BRAKE PEDAL BECAME HARD AN INEFFECTIVE AT LOW SPEED WHILE IN PARKING LOT. THIS HAS HAPPENED 3X OVER LAST YEAR.

Service Brakes
Filed Aug 27, 2019150,000 milesOK

THE BRAKING IS SLUGGISH AT LOW SPEEDS, MY WIFE HAS HAD SEVERAL NEAR MISSES BECAUSE OF THIS. IT TAKES EXCESSIVE BRAKE PEDAL PRESSURE TO STOP THE VEHICLE AND HAS A LONGER STOPPING RANGE. THIS IS DANGEROUS AND SHOULD BE ADDRESSED BY GM AND THE GOVERNMENT AGENCY HAVING JURISDICTION OVER VEHICLE SAFETY.

Service Brakes
Filed Aug 22, 201934,500 milesWI

AT LOW ENGINE RPM THE BRAKES BECOME EXTREMELY HARD TO PUSH AFTER BEING DEPRESSED 1-2 TIMES. THIS ALMOST RESULTED IN A LOSS OF CONTROL WHILE COMING DOWN A LONG GRADE. I CHECKED WITH CHEVROLET AND THEY SAY THERE IS NO ACTIVE RECALL FOR THIS VEHICLE.

Service Brakes
Filed Aug 16, 201990,000 milesNC

WHEN COMING TO A STOP, BRAKES WERE NOT STOPPING THE VEHICLE. IT FELT LIKE THERE WAS NO PRESSURE BEHIND THE BRAKE PEDAL. THE PEDAL WOULD PUSH TO THE FLOOR AND STILL NOT STOP THE VEHICLE. AFTER TAKING IT TO OUR LOCAL CHEVROLET DEALERSHIP, THEY DETERMINED THAT THE VACUUM PUMP WAS GOING OUT AND NEEDED TO BE REPLACED.

Structure › Body
Filed Aug 14, 201921,200 milesTX

MY STEERING WHEEL POPS OR MAKES A CRACKING NOISE WHEN TURNING THE STEERING WHEEL. I BELIEVE THIS IS USUALLY OCCURRING AT LOW SPEED'S. I MOSTLY NOTICE IT WHEN DRIVING OFF OR SLOWING DOWN AND MAKING A TURN.ALSO MY TRUCK IS LEAKING WATER FROM THE TOP RIGHT CORNER OF THE VEHICLE

Electrical System
Filed Aug 8, 201947,000 milesCO

AT TIMES, THE ENTIRE ELECTRICAL SYSTEM FAILS WHILE THE VEHICLE IS OPERATING. TYPICALLY, IT QUICKLY REBOOTS, BUT AT TIMES WILL NOT RESTART FOR SEVERAL MINUTES. THIS HAS HAPPENED WHILE MAKING A HARD TURN AT LOW SPEED, IN WHICH THE POWER STEERING FAILS, WHEEL JERKS, AND ENTIRE ELECTRICAL SYSTEM AND ENGINE BECOME DISABLED, AND HAS ALSO HAPPENED AT HIGHWAY SPEED WHILE OPERATING ON CRUISE CONTROL, WITH THE ELECTRICAL SYSTEM TYPICALLY SHUTTING DOWN WHEN THE BLINKER IS ENGAGED TO CHANGE LANES. WHEN ELECTRICAL SHUTS DOWN, RESULTS IN COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS INCLUDING POWER STEERING, BRAKE ASSIST, ENGINE POWER, LIGHTS, ETC.

Service Brakes
Filed Aug 6, 201968,000 milesNC

POOR LOW SPEED BREAKING, SPECIFICALLY: AFTER BRAKING, SUBSEQUENT ATTEMPTS TO BRAKE RESULT IN FAILURE OF BRAKES AND OR COMPLETE DEPRESSION OF PEDAL AND LURCHING HAULTS. THIS OCCURS MOST FREQUENTLY IN TRAFFIC, CITY DRIVING AND STOP SIGNS/LIGHTS. USUALLY AT LOWER SPEEDS BUT POSSIBLE AND OCCURRED AT HIGHWAY SPEED.

Unknown or Other
Filed Aug 2, 201957,000 milesNJ

A/C REFRIGERANT LEAK IN THE COMPRESSOR ON A CAR JUST 3 YEARS OLD. COMPRESSOR REQUIRES REPLACEMENT AS SUBSTANTIAL COST. FROM WHAT I HAVE READ, THIS SEEMS TO BE EPIDEMIC FOR THIS AND SIMILAR MODELS. INSTEAD OF FIXING THE ISSUE, GM JUST DOUBLED THE SUPPLY OF REPLACEMENT PARTS AT A SUBSTANTIAL COST TO CUSTOMERS AND PROFIT FOR DEALERS AND SUPPLIERS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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