2016 Chevrolet Suburban complaints

AT IDLE RPMS, WHEN INCHING FORWARD LOSS OF POWER BREAKS. ALSO WHEN BACKING UP, LOSS OF BREAKS. HAVE TO PUSH ON BREAKS SUPER HARD TO STOP VEHICLE.

HARD BRAKE PEDAL AT LEAST 6 TIMES. PEDAL GETS HARD DURING LOW-SPEED CONDITIONS, WHEN EITHER BACKING UP OR WHEN THE REAR AVOIDANCE SYSTEM IS ACTIVATED. LASTS ABOUT THREE MINUTES, THEN GOES BACK TO NORMAL

ON JULY 8 I TOOK MY SUBURBAN IN FOR THE 30,000 MILES SERVICE. EVERYTHING SEEMED FINE, I DROVE IT THE NEXT DAY. I DIDN'T NOTICED ANY PROBLEMS. ON THE 10TH, I STARTED NOTICING MY BRAKES DIDN'T WANT TO STOP. ALSO IT WAS LIKE IT WAS ROLLING BACK, ESPECIALLY WHEN YOU WERE AT A SLOW SPEED. IN THE BEGINNING I THOUGHT I WAS OVERREACTING UNTIL IT KEPT HAPPENING. IT WAS VERY SCARY I'M THANKFUL THAT I DIDN'T HIT ANYONE. BECAUSE IT WAS UNCONTROLLABLE. WHEN I GOT HIM I'M ON A SLIGHT HILL & IT WAS ROLLING AS I'M TRYING TO STOP IT WITH MY BRAKES. AFTER TALKING TO MY ADVISOR AFTER 5 BECAUSE I WAS SO UPSET THAT I JUST SPENT 410 DOLLARS ON MONDAY. THEY SAID THEY DIDN'T HAVE ANY LOANERS HOWEVER THEY WERE ABLE TO ACCOMMODATE ME. I ALSO WONDER WHY THEY DIDN'T CATCH THIS ON MONDAY.I DID NOTICE THAT THERE WAS A BRAKE ASSIST LIGHT APPEARED. I DEFINITELY FEEL LIKE THIS SHOULD BE A RECALL ON THIS SITUATION. SO MY VEHICLE IS AT THE DEALERSHIP I DON'T KNOW ANY FURTHER DETAILS YET. THANK YOU

LOST POWER STEERING WHILE DRIVING AT AROUND 60 MPH ON A FREEWAY, BARELY AVOIDING CRASHING INTO MULTIPLE VEHICLES, ADJUSTED MY SPEED TO AVOID OTHERS, HAPPENED ON A CURVE WITH AN ASSOCIATED MESSAGE FOR THE LOSS OF STEERING. THANK GOD TRAFFIC WAS LIGHT, ITS THE WEEKEND.

INCREASE BREAK PEDAL, HARD BRAKE PEDAL INCREASES STOPING DISTANCE LOW SPEED WHEN SOFTLY APPLYING THE BRAKE. THIS PROBLEM IS COME AND GO.

BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS AND VEHICLE TAKES LONGER THAN USUAL TO MAKE A COMPLETE STOP

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE AT A STOP LIGHT, THE CONTACT BRIEFLY DEPRESSED THE ACCELERATOR PEDAL AND THEN QUICKLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAINED INJURIES AND NETHER WAS THE TWO DRIVER AND REAR PASSENGERS. THE DRIVER FROM THE OTHER VEHICLE SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO DOUG'S NW CADILLAC DEALER, LOCATED AT 17545 AURORA AVE N, SHORELINE, WA 98133, (855) 218-9325, WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND BELT BRAKE ASSIST DECREASE DUE TO LOST AND WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,373.

I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.

2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.

WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED

MY AC CONDENSER WENT OUT 2 DAYS AFTER HAVING MY CAR SERVICED AT THE CHEVY DEALERSHIP. CALLED CHEVY AND SAID NOTHING THEY COULD DO TO HELP ME.

THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.

AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.

WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.

THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS

I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED. HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND IN THE ENGINE COMPARTMENT WHILE DRIVING AT ANY SPEED. THE SOUND OCCURRED WITHOUT WARNING. ALSO, WATER LEAKED INTO THE VEHICLE VIA THE EXTERNAL ANTENNA WHEN IT RAINED. THE VEHICLE WAS TAKEN TO PELTIER CHEVROLET (903-705-7933, LOCATED AT 2700 W SW LOOP 323, TYLER, TX 75701) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX

SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.

2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.

AN INTERMITTENT ISSUE WHERE THE BAKES FAIL TO ENGAGE AT LOW SPEED. I'VE NOTICED IT WHEN PULLING INTO PARKING SPACES AND INCHING FORWARD IN STOP AND GO TRAFFIC. IT FEELS AS IF THERE IS NO HYDRAULIC PRESSURE IN THE SYSTEM, AND I CAN FEEL THE ABS PULSING THE PEDAL WHEN IT HAPPENS. TOOK IT TO THE GM DEALER - THEY SAID THE BRAKE VACUUM PUMP IS FAILING. FULL REPLACEMENT OF THE PUMP IS NEEDED.

WHEN MOVING AT SLOW SPEEDS IN BOTH REVERSE AND FORWARD, BRAKE PRESSURE WAS LOST CAUSING PEDAL TO GO NEAR FLOOR AND INCREASING STOPPING DISTANCE. TURNED VEHICLE OFF/ON, CONDITION CONTINUED. GAINED MORE SPEED (10-20 MPH) IN PARKING LOT AND NORMAL BRAKING RETURNED. PLAN TO TAKE TO DEALER TOMORROW--WILL NOT ALLOW WIFE/KIDS TO CONTINUE TO USE VEHICLE WITH THIS DEFECT. PEDAL STIFFNESS VARIED DURING INCIDENT AKIN TO PEDAL FEEL WHEN BLEEDING BRAKES; BRAKING DURING INCIDENT FELT LIKE ABS PULSING ON ICE. INCIDENT PREVIOUSLY OCCURRED WITH WIFE DRIVING IN REVERSE APPROXIMATELY TWO MONTHS AGO. ONE INCIDENT OCCURRED IN DRIVE THROUGH, ANOTHER INCIDENT WHILE BACKING OUT OF PARKING SPOT IN PARKING LOT.

WHILE DRIVING MY VEHICLE WITH MY CHILDREN INSIDE I HAPPEN TO EXPERIENCE PROBABLY THE WORST EXPERIENCE WHILE DRIVING. I GOT A ERROR MESSAGE ON MY SCREEN "POWER STEERING DRIVE WITH CARE" AT 50 MPH. I ALMOST CAUSED AN ACCIDENT WITH THIS. THIS IS A HUGE SAFETY CONCERN. PROBLEM STARTED AT 37,500 MILES. I HAVE BEEN READING COMPLAINTS AND RECALLS AND THEY ALL STATE 2015S AND BELOW WITH THIS PROBLEM. THIS ISSUE IS ACROSS ALL VEHICLES IN THE CHEVY LINEUP. FOUND A VIDEO ON YOUTUBE TO SEE IF IT WERE A SIMPLE FIX AND IT DID "FIX" TEMPORARILY". PROBLEM CAME BACK EVEN WORSE. TOOK VEHICLE TO DEALER AND I AM OUT OF WARRANTY AND THEY WANT $2500 FOR THE PART (ELEC. POWER STEERING PUMP & INSTALLATION). THERE ARE NO ERROR CODES DTC SHOWING WHEN PLUGGED TO OBD PORT. LOOKING FOR A RESOLUTION FROM THE MANUFACTURER AS THIS IS A HUGE CONCERN AND FOR MY FAMILY.

WHILE TRAVELING AT 35 MPH WITH MY 3 CHILDREN. I CAME TO A RED LIGHT AND ATTEMPTED TO STOP, BUT THE BRAKE PEDAL WAS SO STIFF THAT I WAS UNABLE TO STOP IN TIME. LUCKILY THERE WERE NO VEHICLES IN THE INTERSECTION AS I COULD NOT BRAKE AND HAD TO TAKE THE RED LIGHT. I CAME TO A HALT AS I RAN INTO A PARKING LOT MEDIAN. I TOOK IT TO LAKE CHEVROLET AND FOUND THAT I WAS A 105 MILES OUT OF THE EXTENDED WARRANTY. NOW I AM LEFT WITH A $1000+ BILL THAT COULD HAVE BEEN AVOIDED IF GM WOULD NOTIFY CUSTOMERS OF FAULTY BRAKE BOOSTER. THIS INCIDENT COULD HAVE BEEN WORSE. I HAD JUST EXITED THE FREEWAY TRAVELING AT SPEEDS OF 65 MPH+ I NO LONGER FEEL SAFE IN VEHICLE. I HAVE READ TO MANY COMPLAINS ABOUT THIS SAME ISSUE AND IT KEEPS RETURNING EVEN AFTER REPAIRS.

BRAKES WONT STOP IN CARPOOL ON SECOND STOP. THEY LOCK UP. IVE ALMOST RUN INTO THE CAR IN FRONT AND ALMOST RAN INTO A KID!! DEALERSHIP SAID IT WAS JUST MY BRAKE PAD AND NOT COVERED BYT I SAID IT ONLY HAPPENS IN THIS ONE SITUATION. ALSO - MY SCREEN/RADIO/MOVIE JUST BLACKS OUT WITH NO POWER FOR MO REASON AND FIR DAYS AND THEN COMES BACK. SCREEN WAS REPLACED ONCE BUT ITS HAPPENING AGAIN. HAD TO PAY 2 FOR TO BE FIXED. AND BODY MOLDING HAS COM OFF TWICE WHEN FRONT AND BSCK DOOR OPEN AT SAME TIME. AND WINDOW SHIELD OR ATTENTA ARE LETTING WATER IN MY ROOF NEAR MY ELECTRINIC AT REARVIEW MIRROR. I DONT HAVE A SUNROOF, IT SHOULD NOT LEAK! IT ONLY HAS 43K MIKES AND IS WARRATY TIL 50K W EXTENDED WARRANTY I BOUGHT BUT NOTHING IS COVERED. FIRST DEALER TOLD ME I DIDNT HAVE EXTENDED WARRANTY. THEN I WENT BACK AND FKUND MY PALERWORK, NOW THEY CONCEDE I DO. BUT THEY ARE NOW SAYING ITS BRAKE PUMP, WHICH THEY WILL FIX, BUT I STILL HAVE TO PAY LABKR AND NEW BELTS. THEY BAVE TO REMOVE BELTS TO REPAIR BRAKE PUMP, WHICH STRETCHES BELTS - BUT THEY SAY THATS NOT COVERED, NOR HE LABOR. LOTS OF MOMS WITH SUBURBANS IN CARPOOL - THIS IS A DANGEROUS DISASTER WAITING TO KILL CHILDREN. CAN SOMEWAY SAY - MANDATORY RECALL? IT WAS SO SCARY THE FIRST TIME IT HAPPENED BUT THEN I THOUGHT NOTHING BC AT HIGHER SLPEDS OR WHEN HITTING GAS BETW BRAKES IT DIESNT HAPPENS. ONLY DURING SCHOOL CARPOOL.

WHEN REVERSING THE VEHICLE, THE BRAKES BECAME STIFF AND DIDN'T WORK PROPERLY. IN ORDER TO GET THE SUV TO STOP, EXCESSIVE FORCE HAD TO BE USED ON THE BRAKE PEDAL. WE NARROWLY MISSED ANOTHER CAR. WE TURNED THE CAR OFF AND ON AND HAD THE SAME ISSUE GOING IN REVERSE AND FORWARD. TOW TRUCK TOOK IT TO THE DEALERSHIP.

BOUGHT VEHICLE NEW WITH ZERO MILES FROM CHEVROLET DEALER IN 2016. HAD APPROX 69,000 MILES WHEN THESE TWO EVENTS BELOW HAPPENED. THE FIRST INSTANCE MY WIFE WAS DRIVING ALONE AND AT THE END OF A LONG TRIP IN A HOTEL PARKING LOT IN NC CHARLOTTE AREA.. NO BRAKE PRESSURE AT A VERY SLOW SPEED AFTER COMING OFF INTERSTATE. VEHICLE DID STOP BUT PEDDLE HAD TO GO TO FLOOR.. THIS ON 10/20/2018 THE SECOND TIME, MY WIFE WAS DRIVING WITH ME AND MIDWAY ON A LONG TRIP, CAME OFF THE INTERSTATE IN SC TO GET GAS AND AT VERY SLOW SPEED WHILE IN THE GAS STATION THE BRAKE PEDDLE LOST PRESSURE AND HAD TO GO TO FLOOR TO STOP. 10/28/2018 HAS NOT HAPPENED SINCE THESE DATES AS OF 12/1/2018

A FEW WEEKS AGO, I WAS BACKING OUT OF A DRIVEWAY AND MY BRAKE PEDAL BECAME STIFF AND WOULD NOT MOVE. MY 2016 SUBURBAN LTZ KEPT SLIDING, I STOOD ON THE BRAKE EVEN THOUGH IT WASN'T SLOWING AND SHIFTED TO DRIVE. I TRIED AGAIN, IT HAPPENED A COUPLE OF TIMES, BUT I ATTRIBUTED IT TO THE RAIN. TODAY, I WAS IN TOWN AND BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL STUCK AGAIN AND MY SUBURBAN KEPT GOING BACK. THERE WERE OTHER VEHICLES PARKED NEAR ME, I PUT IT IN DRIVE ONCE AGAIN AS SOON AS I COULD. I DROVE THROUGH TOWN TO MY NEXT STOP AND CALLED MY HUSBAND TO TELL HIM WHAT HAPPENED. THE SUBURBAN DROVE FINE THROUGH TOWN, I WAS VERY CAUTIOUS AND SCARED. AS I WAS PULLING INTO THE PARKING PLACE OF MY NEXT STOP, THE BRAKE PEDAL DID IT AGAIN. I HAD ALREADY MENTALLY PREPARED FOR WHAT TO DO IF THIS HAPPENED AGAIN, SO THIS TIME I MASHED MY EMERGENCY BRAKE, JUST BARELY STOPPING BEFORE HITTING THE CAR PARKED IN FRONT OF ME. MY HUSBAND TOLD ME NOT TO DRIVE IT, HE WAS COMING TO GET ME AND OUR KIDS, WE CALLED CHEVROLET ROADSIDE SERVICE. A WRECKER CAME AND TOWED IT TO A NEARBY DEALERSHIP. IT WILL BE THE MIDDLE OF NEXT WEEK BEFORE THEY CAN LOOK AT IT. DEALERSHIP DIDN'T HAVE ANY COURTESY CARS, SO I AM OUT OF POCKET FOR A RENTAL RIGHT NOW, BUT I DON'T HAVE A CHOICE. I CAN'T PUT MY CHILDREN'S, MINE, OR OTHER'S LIVES IN DANGER. WE BOUGHT THIS SUBURBAN NEW AND IT HAS 36K MILES ON IT. OF COURSE AT THIS POINT I HAVE NO IDEA WHAT THE ISSUE IS, SO THAT'S WHY I GOT ONLINE AND BEGAN RESEARCHING, AFTER I FOUND

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT EXCESSIVE PRESSURE WAS NEEDED ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING AT HIGH SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

SINCE BUYING THIS CAR IN 2016 I HAVE HAD BRAKE PROBLEMS BUT DID NOT REALIZE. ANYTIME I PUT IT REVERSE OR FORWARD WHILE PARKING MY BRAKE PEDAL WOULD GET SO HARD., IT WAS VERY HARD TO STEP ON IT TO STOP THE CAR. COMPUTER KEPT SAYING BRAKE ASSIST AND I NEVER THOUGHT MUCH OF IT. PROBLEM CONTINUED TO GET PROGRESSIVELY WORSE WHERE I COULD NOT EVEN STOP THE CAR. I FINALLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE BRAKE VACUME PUMP. THERE WERE A FEW TIMES ESPECIALLY ON HILL PARKING THAT I THOUGHT I WAS GOING TO HIT ANOTHER CAR. IT ONLY HAPPENED WHILE PARKING, TRAFFIC OR DRIVE TROUGHS AT LOW SPEEDS

VACUUM PUMP WENT OUT WHILE DRIVING ON THE TURNPIKE AND THE BRAKES LOCKED UP

WHEN TRYING TO STOP FROM A COAST, IN REVERSE OR MOVING FORWARD THE VEHICLE IS VERY HARD TO STOP, BRAKE PEDAL WILL NOT PUSH DOWN. I WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED, OTHER PEOPLE WITH THIS VEHICLE HAVE HAD THE SAME ISSUE. FIRST HAPPENED IN SCHOOL PICK UP LINE COULD HAVE EASILY HIT A CHILD OR ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE AXLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 40,000. *TT I PASSENGER LATER WENT TO ER FOR WORKUP DUE TO HEAD INJURY. MANUFACTURER WAS CONTACTED. UPDATED 10/15/18*JB

POWER RUNNING BOARDS INTERMITTENTLY FAIL TO OPEN/CLOSE AS DESIGNED. THE BOARDS ON EITHER VEHICLE SIDE MAY PARTIALLY/FULLY OPEN AND OR CLOSE. THIS IS A TRIPPING/FALLING ISSUE AND SEVERAL PROFESSIONAL REPAIRS TO CORRECT HAVE RESULTED IN NO CORRECTIONS TO DEFECT.

ATTACHED ARE IMAGES FROM THE IN-VEHICLE SCREEN OF OUR REAR-VIEW CAMERA AT NIGHT. WE ARE UNABLE TO SEE ANYTHING (ROW OF CARS, ROADS, DRIVEWAY, TRAFFIC, ETC) DUE TO THE LARGE RED BLURRY AREA. WE LIVE IN A RURAL AREA WITHOUT STREET LIGHTS SO THE REAR-VIEW CAMERA IS ESSENTIAL BUT THE CAMERA IS INEFFECTIVE ANYWHERE..THE CAMERA WAS CHECKED BY OUR DEALER AND FOUND TO BE "WORKING." IT WAS A DAYTIME APPOINTMENT DURING WHICH THE CAMERA IS CLEAR.. WE CONTACTED CHEVY DIRECTLY; THEIR FINAL EMAIL STATED "PER OUR DISTRICT MANAGER OF AFTERSALES, THE GLARE IS FROM THE LIGHTS/ BRAKE LIGHTS. IT HAS BEEN DETERMINED THAT THE VEHICLE IS OPERATING AS DESIGNED". SURELY A VEHICLE SHOULD NOT BE DESIGNED TO OBLITERATE NIGHT VISION DRIVING. AT NIGHT THE CAMERA IS USELESS AND POSES A SERIOUS SAFETY ISSUE. ONE IMAGE IS OUR DRIVEWAY WHICH WE CANNOT SEE UNLESS WE LOWER THE DRIVER'S SIDE WINDOW TO FOLLOW THE EDGE. THE OTHER IMAGE IS FROM OUR DRIVEWAY ONTO OUR ROAD.THE IMAGE IS THE SAME ON ANY ROAD OR LOT. CHEVROLET SEEMS CONTENT TO LEAVE THIS HAZARDOUS SITUATION AS IS AND REFUSES TO FIX OR REPLACE THE CAMERA. SURELY SOME TECHNOLOGY EXISTS TO REMEDY THIS PROBLEM. WE ARE HOPING HAT YOU CAN ACT UPON THIS.WE CANNOT EMPHASIZE STRONGLY ENOUGH HOW DIFFICULT NIGHT DRIVING IS WITH THE CAMERA AS IS. WE CAN FURNISH MORE IMAGES (PARKING LOTS, ETC) BUT THEY ARE ALL THE SAME. RAIN MAKES IT WORSE. DEPTH PERCEPTION IS NON-EXISTENT. WE ARE WILLING TO HAVE ANYONE LOOK AT OUR VEHICLE IF THAT HELPS. THE DRIVEWAY PHOTO WAS TAKEN

VACUUM BOOSTER WENT COMPLETELY BAD AT 49,000 MILES THERE IS NO SAFETY RECALL ON THIS ISSUE AND THIS CAN CAUSE YOUR BRAKES TO NOT WORK, MAKES THEM EXTREMELY HARD TO PUSH EXERTING ALL YOUR STRENGTH TO GET THE BREAKS TO WORK. THE FIRST TIME THIS HAPPENED WAS WEEKS AGO AT A STOP LIGHT WHEN THE BREAKS QUIT WORKING, I NEARLY HIT THE CAR IN FRONT OF ME. I TOOK IT IMMEDIATELY TO LES SCWAB AND THEY SAID THE VACUUM BOOSTER WAS OUT AND TO TAKE IT TO THE DEALER. GM INFORMED ME THAT IT'S NOT COVERED UNDER THE WARRANTY. I HAD TO PAY OUT OF MY POCKET TO FIX AND ISSUE THAT SEVERAL PEOPLE HAVE REPORTED AND I JOINED A CLASS ACTION LAWSUIT WITH OTHER OWNERS OF 2015-2016 CHEVY SUBURBAN ALL WITH UNDER 50K MILES SOME HAD THIS ISSUE AT 20K MILES. GM IS AWARE OF THE ISSUE AND CONTINUES TO DO NOTHING ABOUT THE PROBLEM PUTTING PEOPLES LIVES IN DANGER EVERYDAY.

I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL

SOME TIME WHEN I BRAKE, THE CAR DO NOT STOP IMMEDIATELY IS SLIGHTING BEFORE STOPPING BY SHORT BRAKE, AND BACKWARD DRIVING THE CAR DO NOT WANT TO STOP AND AFTER, DRIVING AGAIN REGULARLY IS FINE I HAD THE CAR IN SERVICE THEY SAY THE CAR IS FINE...........I TOUGH MAYBE I HAVE TO RENEW THE BRAKE BUT NO BRAKE ARE FINE THIS PROBLEM BEGAN ON JANUARY 1017 UNTIL NOW, BUT IN PERIOD OF COMING AND GO I ASK THE SERVICE IS ANY RECALLS? THEY TOLD ME" SUBURBAN DO NOT HAVE ANY "RECALLS"

THE VICHCLE CHEVROLET SUBURBAN LS 2016 I BOUGHT 6/26/2016 . AFTER 5,000 MILES AIR BAG LIGHT ON ALL THE TIME. THEN I WENT THE DEALER . THEY FIXED. AGAIN THE PROBLEM ACCRUE. THEY SENT AIR BAG RECAL NOTICE LETTER. THEN THEY FIXED. FOR WHILE IT WAS OK. THEN AGAIN THE AIRBAG LIGHT ON AND OFF LIKE THIS. THEN I WENT THE DEALER I SHOW THE PICTURE THE AIR BAG LIGHT IS ON ALL THE TIME. THEY SAID WE CAN NOT DO NOTHING. IF YOU WANT FIX YOU HAVE TO PAY. I TOLD THE WE BOUGHT BRAND NEW VICHCLE. I TOLD THEM YOU GUYS SOLD THE DEFECTED VICHCLE. SO THE CHARGED $134. SOME PIN BEND WE STRAIGHT. AFTER 2 DAY AGAIN AIR BAG ON PERMANENTLY. I WENT THE DEALER AGAIN THEY SAID SOMETHING. I WAS NOT HAPPY I BOUGHT THIS VICHCLE. MY HUSBAND AND DEALER SO MANY TIME LOTS OFF ARGUMENTS. THE DEALER DON'T WANT LISTEN. WE CALLED GM COMPANY. THEY ALSO DIDN'T NOT CARE ABOUT US.THE OTHER PROBLEM BACK SEAT REAR PASSENGER SEAT AGASMENT BROKEN. WE FIGHT WITH THEM THEY CHANGED. AFTER MONTH AGAIN IT WAS BROKEN. AGAIN I WENT THE DEALER. THEY SAID WE CAN'T DO ANYTHING. CONTACT GM THEY ALSO DIDN'T HELP. STILL THE SAME PROBLEM I HAVE. I DON'T REMEMBER WHICH MONTH IT'S START. I THINK JANUARY MIDLE OF THE MONTH. THE DEALER SHIP HAVE A EVIDENCE.

DRIVING ON A HIGHWAY AND SLOWING DOWN TO EXIT OFF THE HIGHWAY WHEN MY CAR STARTED SHAKING AND I REALIZED I HAD A FLAT TIRE FOR THE SECOND TIME IN FOUR MONTH. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED THREE SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.

TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED FOR SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.

DRIVING DOWN A RESIDENTIAL ROAD WHEN TIRE BLEW OUT. DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BREAK APART.

EXCESS PLAY AT DIFFERENTIAL CAUSING CLUNKING NOISE WHEN SHIFTING INTO GEAR, WHEN GIVING GAS AFTER LETTING GO OF GAS PEDAL AT CRUISING , AND WHEN SLOWING DOWN WITHOUT BREAKING.

WINDSHIELD WASHER SYSTEM ONLY SPRAYS THE VERY BOTTOM OF WINDSHIELD AND CLEANS THE BOTTOM OF THE WINDSHIELD COMPLETELY SMEARING THE REMAINING PORTION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO DRIVE AND SEE THE ROAD AND OBJECTS CAUSING A SIGNIFICANT SAFETY ISSUE FOR OCCUPANTS OF THIS VEHICLE AS WELL AS THE TRAVELING PUBLIC. I FOUND THIS DEFECT WHILE TRAVELING AT HIGHWAY SPEEDS. I ATTEMPTED TO INCREASE SPEED TO NO AVAIL. IVE MADE SEVERAL INQUIRIES TO THE DEALERSHIP AND TO CORPORATE WITH NO RESOLUTION OR SUGGESTIONS. THE DEALERSHIP DID BRING A SAME TYPE VEHICLE, YEAR AND MODEL, AND PLACED IT ALONG SIDE MY VEHICLE AND THE WINDSHIELD WASHER SYSTEM OPERATE IDENTICAL TO MINE. THIS DEFECT WAS REPORTED TO THE DEALERSHIP SHORTLY AFTER I PURCHASED. ALL DOCUMENTATION IS IN DEALER AND CORPORATE COMPUTORS.

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE