2007 Chevrolet Suburban complaints

2 NOTICEABLE CRACKS ON THE DASHBOARD, ONE ON THE PASSENGER SIDE NEAR THE CORNER OF THE AIRBAG AND THE OTHER IN THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL

THE DASH IS CRACKED , IT IS CRACKED BY THE AIR BAG AND IF IN A ACCIDENT CAN CAUSE SRAPNAL TO FLY ALL OVER

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO START THE VEHICLE, IT BEGAN TO SHAKE AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SLOW DOWN AND THE REDUCED ENGINE POWER INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT OF THE FAILURE, THE VEHICLE WAS ALMOST T-BONED BY A TRACTOR TRAILER. THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED SUCCESSFULLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE BRAKE SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING TO THE ECM CONNECTOR 2 AND WIRING HARNESS NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,200.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND APPROACHING AN INTERSECTION, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER STRUCK HER HEAD ON THE WINDSHIELD AND SUSTAINED A BRUISE TO THE HEAD AND NECK PAIN. THE REAR DRIVER SEAT OCCUPANT SUFFERED FROM A HEAD CONCUSSION. ADDITIONAL MEDICAL ATTENTION WAS NOT REQUIRED FOR THE DRIVER AND PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

THE DASHBOARD IS CRACKING IN VARIOUS AREAS. SPECIFIC AREA IS THE CRACKING NEXT TO THE PASSENGER SIDE AIR BAG AREA. I AM SERIOUSLY WORRIED IF AN ACCIDENT WERE TO HAPPEN AND THE AIRBAG WAS TO DEPLOY THAT SHARDS OF PLASTIC COULD BE SENT FLYING THRU THE INTERIOR OF THE VEHICLE

DASH CRACKED ON RIGHT SIDE AT AIR BAG AND ON LEFT SIDE BEHIND STEERING WHEEL. RETAINING CLIPS THAT HOLD DASH TOGETHER ARE ALSO BROKEN AND CAUSING THE DASH TO BE LOOSE AROUND AIR BAG AREA. SAME ONGOING ISSUE AS REPORTED BY THOUSANDS OF OTHER OWNERS.

DASHBOARD CRACKS NEAR AIRBAG POSE SAFETY PROBLEM. GM WILL NOT RESOLVE.

ENTIRE DASHBOARD HAS SEVERE CRACKING AND LOOSE PIECES OF THE DASHBOARD DUE TO CRACKING. THIS SITUATION CREATES AN UNSAFE CONDITION WHICH COULD CAUSE BODILY HARM IN THE CASE OF AN ACCIDENT SPECIFICALLY IN THE DEPLOYMENT OF THE AIR BAG. THE SMALL CRACKED PIECES OF THE DASHBOARD ARE SMALL ENOUGH FOR A CHILD TO SWALLOW CREATING A CHOKING HAZARD.

DASHBOARD IS CRACKED UP TO AIR BAG COMPARTMENT.

I HAVE A 2007 SUBURBAN THAT HAS A CRACKED DASH ALONG THE INSTRUMENT PANEL AND OVER BY THE AIR BAG... CHEVORLET WILL NOT FIX IT BECAUSE IT IS NOT UNDER RECALL AND VECHILE IS OUT OF WARRANTY AND SAYS I WILL HAVE TO COME OUT OF POCKET TO HAVE IT FIXED. I THINK IS A DEFECT IN YOUR DASHES AS I USE A SUN SHIELD AND IT STILL CRACKED AND I DONT HAVE THE MONEY TO FIX SOMETHING I FEEL IS A DEFECT IN THE WAY YOU MAKE YOU DASHES. I AM SCARED THAT IF THE AIR BAG DEPLOYS ON THE PASSENGER SIDE THAT SOMEONE MAY GET HURT BECAUSE OF THE WAY IT IS CRACKED. I WOULD TO HAVE THIS RESOLVED AND NOT HAVE TO COME OUT OF POCKET AND TAKE AWAY FROM MY 5 CHILDREN TO HAVE THIS ISSUE FIXED WHEN I FEEL IT'S A DEFECT ON YA'LLS PART.

THE ODOMETER INSTRUMENT CLUSTER WENT OUT ON MY 2007 SUBURBAN AND THE RADIO IS CHANGING STATIONS ON ITS OWN. ALSO THE METAL TRIM ON MY DOOR HANDLES AND HEATING/AC CONTROLS IS PEELING APART AND CUTTING MY HANDS. IN ADDITION, THE ENGINE BURNS OIL AND I HAVE CHECKED IT OUT BY THREE DIFFERENT DEALERS/MECHANICS AND THEY CANNOT FIND ANY LEAKS. I HAVE SEEN A LOT OF SIMILAR COMPLAINTS AND I BELIEVE CHEVY SHOULD REPAIR THESE ITEMS AT NO COST TO OWNERS.

THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.

I PURCHASED MY 2007 CHEVROLET SUBURBAN BRAND NEW IN 2007. I THINK THE MILEAGE IS SOMEWHERE AROUND 150,000 BUT NOT SURE BECAUSE THE ODOMETER CLUSTER WENT OUT ON THE VEHICLE SEVERAL YEARS AGO. ALSO, MY DOOR HANDLES ARE STARTING TO PEEL APART WHICH ARE CUTTING MY HANDS AND MY CHILDREN'S HANDS. ONE INCIDENT IT SLICED MY HAND OPEN VERY SIMILAR SEVER PAPER CUT BUT WORSE. THE HANDLES WERE ALREADY REPLACED ONCE ON MY SUBURBAN BACK IN 2009 BY GM AND AT GM'S COST. THE MAIN ISSUE ABOUT THIS EMAIL IS THE SEATBELTS AND THE DASHBOARD. THERE ARE FOUR PASSENGER SEATBELTS THAT DO NOT WORK HARDLY AT ALL. SOMETIMES THEY WILL SNAP IN/BUCKLE AND THERE ARE A LOT OF TIMES THAT THEY DO NOT. THE CRACK IN MY DASHBOARD IS RIGHT NEXT TO THE AIRBAG. IT REALLY CONCERNS ME AS FAR AS BEING A SAFETY ISSUE. I DO HAVE FIVE SMALL CHILDREN THAT ARE CONSTANTLY WITH ME IN MY CAR. I JUST WANT THIS DASHED FIXED AT NO CHARGE BEING THAT IT IS A DEFECT. I HAVE SIGNED A PETITION WITH THOUSANDS OF OTHER GM OWNERS WITH THE SAME EXACT ISSUE....CRACKED DASHBOARD AND MOST OF THEM IN THE SAME EXACT PLACE. . I'M JUST ASKING FOR THIS TO BE REPLACED AND CORRECTED.

CHEVROLET SUBURBAN HAVE A PROBLEM WITH EXCESSIVE OIL BURNING. AND NOT DOING ANYTHING ABOUT IT.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDSHIELD WIPER ACTIVATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE FRONT AND REAR AREA OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE WIRING INTO THE FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

THE ENTIRE FUEL SYSTEM HAD CORROSION ON THE METAL FUEL LINES, TO THE POINT THAT THEY WERE ABOUT TO FAIL, DEALER REPLACED THEM.

WIRE HARNESS UNDERNEATH VEHICLE RUBBING ON DRIVE SHAFT CAUSING ELECTRICAL ISSUES. BATTERY DRAIN, COMPRESSOR FOR AIR RIDE BURNING OUT, STABILITY CONTROL WARNING LIGHT COMING ON AND VARIOUS OTHER ELECTRICAL ISSUES.

I BOUGHT THIS SUBURBAN USED IN 2010 WITH ABOUT 32,000 MILES ON THE ODOMETER. I AM THE 2ND OWNER. FROM THE DAY I BOUGHT IT, IT HAS BURNED OIL. THE ADD OIL LIGHT COMES ON HALF WAY THROUGH A OIL CHANGE. IT'S MY 3RD SUBURBAN. NEITHER OF THOSE TWO HAD EVER BURNED OIL. IT WAS STILL UNDER FACTORY WARRANTY, SO I TOOK IT TO COURTESY CHEVROLET IN PHOENIX. THEY PUT IT ON A OIL WATCH. I HAD TO BRING THE TRUCK BACK IN EVERY THOUSAND MILES SO THEY COULD CHECK THE BURN RATE. THEY ALWAYS SAID IT WAS NORMAL PER CHEVY BURN RATES. REALLY? CHECK THE INTERNET FOR 2007 CHEVROLET ENGINE OIL, HIGH BURN RATES AND YOU WILL SEE THAT MINE IS NOT THE ONLY ENGINE THAT BURNS OIL. IT SOUNDS LIKE CHEVROLET KNEW THERE WAS A PROBLEM, AND INSTEAD OF FIXING THE PROBLEM WITH INTEGRITY, THEY CHANGED THEIR BURN RATES SO THEY WOULDN'T HAVE TO. I HAVE LOST ALL FAITH IN CHEVROLET. I WILL NEVER BUY ANOTHER CHEVROLET PRODUCT.

I STARTED MY CAR AND THE BRAKES WERE GONE AND THE STEERING WHEEL WAS LOCKED UP. I TURNED IT OFF AND STARTED IT AGAIN, THEN THE BRAKES WOULD LOCK UP AND THERE WAS NO POWER STEERING. I WAITED A WHILE AND TRIED A THIRD TIME, IT MADE A POWER STEERING MACHINE NOISE AND WAS BACK TO NORMAL. I WAS AFRAID TO DRIVE IT BECAUSE I DIDN'T WANT TO CAUSE AN ACCIDENT IF IT HAPPENED AGAIN. I HAD IT TOWED TO THE DEALER. THE DEALER COULD NOT REPRODUCE THE PROBLEM, THEREFORE COULD NOT USE MY EXTENDED WARRANTY TO FIX IT. I PAID OUT OF POCKET FOR A NEW POWER STEERING PUMP, BECAUSE I WILL NOT DRIVE IT IF THERE IS EVEN A CHANCE OF THAT HAPPENING AGAIN. IT'S TOO MUCH OF A LIABILITY.

THE ENTIRE DASH BOARD IS FULL OF CRACKS. SOME ARE ALL AROUND THE AIRBAG. *TR

THE CHROME SURFACE OF THE INSIDE DRIVER AND FRONT PASSENGER DOOR HANDLES PEELED, CAUSING VERY SHARP SURFACES, WHICH CUT OUR HANDS LIKE A RAZOR BLADE. *TR

FOR THE LAST YEAR I HAVE BEEN ATTEMPTING TO GET GM/CHEVROLET TO PAY FOR MY FAULTY SPEEDOMETER AND SINCE THERE WAS NO OFFICIAL RECALL OTHER THEN THE EXTENDED WARRANTY AND MY VEHICLE WAS NOT LIST ALTHOUGH IT DID RECEIVE THE SAME MANUFACTURED PART AS THE PREVIOUS YEAR MODELS, I TOO SHOULD HAVE BEEN COVERED. SPECIAL COVERAGE ADJUSTMENT-#07187A I WOULD LIKE TO HAVE MY VEHICLE FIXED SINCE A: GM SPOKESWOMAN [XXX] - SAID FRIDAY THAT THE AGREEMENT "CLEARS THE SLATE" BETWEEN DELPHI AND GM "AND RESOLVES A CERTAIN GROUP OF OUTSTANDING WARRANTY ISSUES." SHE SAID THE AGREEMENT COVERS AS MANY AS 50 WARRANTY ISSUES; THE SETTLEMENT REFERS TO AT LEAST 43 WARRANTIES. THE MAJOR ISSUE RESOLVED INVOLVES 1.1 MILLION ELECTRONIC PARTS THAT ARE PART OF INSTRUMENT CLUSTERS, ACCORDING TO A HEAVILY EDITED VERSION OF THE AGREEMENT THAT HAS BEEN MADE PUBLIC. THE INSTRUMENT CLUSTER IS THE ELECTRONIC BRAIN BEHIND THE INSTRUMENT PANEL ON THE DASH. WITH THE AGREEMENT AND AN IMPROVING RELATIONSHIP WITH DELPHI, GM HOPES TO SAVE $2 BILLION ANNUALLY IN PARTS COSTS. AS DELPHI EXITS SEVERAL BUSINESSES, GM WILL REPRESENT A DIMINISHING SHARE OF ITS REVENUE -- DOWN TO A QUARTER OR LESS THAN $5 BILLION BY 2010. DELPHI ATTORNEY JACK BUTLER SAID THE AGREEMENT SAVES DELPHI "HUNDREDS OF MILLIONS OF DOLLARS IN POTENTIAL LIABILITY." DEFECTIVE PARTS REPLACED UNDER THE DEAL, GM WILL RECEIVE $47.5 MILLION TO REPLACE DEFECTIVE ELECTRONIC PARTS AND DELPHI WILL PROVIDE 1.1 MILLION NEW PARTS AT NO CHARGE THROUGH 2014. INFORMATION RE

GAS GAUGE SHOWING INACCURATE FUEL LEVELS. CONTINUOUSLY SHOWS EMPTY, ALTHOUGH WLL NOT TAKE MORE FUEL. *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE LIGHT AND THE REDUCE ENGINE POWER MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND AS A RESULT, THE VEHICLE HAD TO BE MERGED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONER MOTOR FAILED TO OPERATE. THE CONTACT ATTEMPTED TO REMEDY THE FAILURE BY REPLACING THE AIR CONDITIONER FAN MOTOR AND CONNECTOR CABLE, BUT THE FAILURE PERSISTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED A BURNING ODOR OF ELECTRICAL WIRES INSIDE THE VEHICLE AND SMOKE APPEARED UNDER THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

UPON START-UP, PLUME OF SMOKE FROM EXHAUST FOR 5 - 15 SECONDS. ALSO, EXCESSIVE OIL CONSUMPTION, UP TO 1.5 QUARTS PER 500 MILES. *TR

WHILE THIS WAS/IS A USED VEHICLE, AND WHILE THE MILEAGE IS HIGH, THE SHEER FREQUENCY OF THE EXACT SAME COMPLAINT DICTATES THAT THIS IS A PROBLEM THAT FREQUENTLY OCCURS. FURTHER EXACERBATING THE PROBLEM IS THAT GM AND ITS DEALERS HAVE NO INCENTIVE TO FIX THE ISSUE AS A FULL ENGINE REPLACEMENT IS WHAT IS BEING OFFERED AS A SOLUTION. I WAS QUOTED BY MY DEALER THAT THE COSTS FOR THIS IS (~)$8,000.00! AS IS THE CASE WITH THE OTHERS THAT HAVE COMPLAINED ABOUT THIS: I WAS DRIVING ALONG AND THE OIL PRESSURE WENT TO ZERO. AFTER TAKING IT TO THE DEALERSHIP, THEY REPLACED A FEW COMPONENTS AND SENT ME ON MY WAY (AFTER GETTING A LARGE BILL OF COURSE). WE USE THE CAR VERY INFREQUENTLY AND AS SUCH, WITHIN A 100 MILES OF USE, I WAS BACK AT THE DEALER WITH, AGAIN, VERY LOW OIL PRESSURE. THERE RECOMMENDATION WAS TO REPLACE THE ENGINE AT $8000 OR PERFORM AN OVERHAUL AT 2000+ WITH NO GUARANTEE OR WARRANTY. THIS IS RIDICULOUS. FROM A COST STANDPOINT: THE SUBURBAN IS A $60,000+ VEHICLE, AND THE PROBLEM IS NOT FIXABLE/RESOLVABLE, OTHER THAN BY GM ASKING FOR AN ADDITIONAL $8000. FROM A SAFETY ISSUE, THESE CARS ARE HEAVY, BIG, AND CAN CAUSE MUCH DAMAGE IF THE DRIVER IS DISTRACTED BY SUCH A LARGE ENGINE PROBLEM AND/OR THE ENGINE SHUTTING DOWN DUE TO THE ENGINE BLOCK FREEZING UP AND/OR SEIZING DUE TO THE LACK OF OIL PRESSURE. NOW, AND ESPECIALLY IN LIGHT OF GMS REFUSAL TO ACKNOWLEDGE THE SAFETY RECALL ASSOCIATED WITH ITS IGNITIONS, I THINK THERE IS SUFFICIENT CAUSE FOR THE NHTSA TO TAKE A HARD LOOK INT

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT SATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY REPAIR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 153,771.

INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS

THE VEHICLE INTERMITTENTLY EXHIBITS A DEAD BATTERY. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE HAS BEEN DRIVEN FOR HUNDREDS OF MILES OR NONE AT ALL. AT SEEMINGLY RANDOM TIMES, WE GO TO START THE VEHICLE AND THE BATTERY IS DEAD. WE HAVE HAD THE BATTERY, ALTERNATOR AND CABLES TESTED. ALL TESTED GOOD. WE ALSO NOTICE THAT AROUND THE SAME TIME THIS PROBLEM STARTED OCCURRING, THAT ENGINE NOISE COULD BE HEARD THROUGH THE VEHICLE SPEAKERS REGARDLESS OF WHETHER THE STEREO IS ON. THIS ALSO OCCURS AT INTERMITTENT INTERVALS. WE HAVE TAKEN TO THE DEALERSHIP AND THEY CANNOT REPRODUCE THE PROBLEM IN SHOP IN ORDER TO TROUBLESHOOT. PARASITIC DRAW TEST IS NEGATIVE DUE TO THE FACT THAT THE PROBLEM IS INTERMITTENT AND NOT CONSTANT. *TR

THE FORWARD SPRAG UNIT BROKE WHICH ENDED UP NOT ONLY CAUSING THE VEHICLE TO COME OUT OF DRIVE WHILE WE WERE DRIVING BUT ALSO CAUSED SIGNIFICANT ENOUGH DAMAGE TO THE TRANSMISSION TO REQUITE AN ENTIRE REBUILD. FAULTY TRANSMISSIONS ARE A VERY COMMON ISSUE WITH THIS VEHICLE, AND THE TAHOE, YUKON AND BECAUSE THE COMPANY REFUSES TO BACK THEIR PRODUCTS AND RECALL THE ISSUE, IT ENDS UP BECOMING A HUGE FINANCIAL BURDEN ON A FAMILY. THANKFULLY THERE WAS NO ONE FOLLOWING DIRECTLY BEHIND US WHEN THIS HAPPENED OR IT COULD HAVE BEEN MUCH WORSE. CHEVROLET NEEDS TO TAKE NOTE AND STAND BEHIND THEIR PRODUCTS. CONSUMERS HAVE A RIGHT TO EXPECT A QUALITY VEHICLE THAT SHOULD LAST WELL BEYOND 100K MILES WITHOUT REQUIRING THIS KIND OF MAJOR REPAIR. NOTE THAT GM IS SO AWARE OF THIS SAFETY PROBLEM, THEY ACTUALLY UPDATED THEIR INPUT SPRAG ON LATER CARS TO MAKE THEM STRONGER. THATS RIGHT, THEY HAVE UPDATED THE COMPONENT BUT REFUSE TO RECALL THE ONES ALREADY IN VEHICLES THAT WERE WEAK. THE TRANSMISSION SHOP THAT REBUILT MY TRANSMISSION HAD THE EXACT SAME ISSUE ON THE VEHICLE THAT FOLLOWED MINE. THIS SEEMS TO BE A PATTERN WITH GM THAT THE NHTSA SHOULD LOOK INTO. *TR

COATING ON INTERIOR DOOR HANDLES PEEL AND CAUSES CUTS ON HANDS. *TR

JUST USING THE DOOR HANDLE TO GET INTO MY SUBURBAN ON THE PASSENGER SIDE LIKE ANY REASONABLE PERSON, NOT ROUGHLY OR BEARING WEIGHT, AND THE PLASTIC HANDLE BROKE AND PULLED OUT ON ONE END. SAME BREAKAGE OCCURRED WITH REAR DOOR AS WELL WHEN ONE OF MY CHILDREN WAS OPENING THE DOOR. MADE THE FOLKS AT OUR LOCAL CHEVROLET SERVICE SHOP AWARE WHILE HAVING MY OIL CHANGED AND THEY QUOTED A PRICE ~$245. NO OFFER TO HELP COVERING ANY PART AND THIS WAS WHILE MY FULL WARRANTY WAS STILL ACTIVE. THE FOLKS THAT WORK THERE ARE KIND AND HELPFUL. WHAT I AM TRYING TO CONVEY IS THAT I DON'T THINK THEY WERE BEING RUDE, IT WAS JUST NOT SOMETHING THEY WERE APPROVED TO COVER. I COULDN'T BELIEVE THAT SUCH A LUXURY VEHICLE WOULD HAVE PLASTIC HANDLES THAT BROKE OFF SO EASILY AND THAT FOR THE QUALITY AND REPUTATION THE COMPANY DOESN'T WANT THEIR PRODUCT TO LOOK LIKE A LUXURY PRODUCT. PEOPLE WILL BE SEEN DRIVING A VEHICLE WITH THEIR NAME ON IT AND THE DOOR HANDLES ARE HANGING OFF. IT WORRIES ME TO CONSIDER WHAT SAFETY ISSUES COULD ARISE IF SOMEONE WERE NOT ABLE TO GET INSIDE THE CAR IN AN EMERGENT SITUATION. *TR

2007 CHEVY SUBURBAN WITH 5.3 AFM ENGINE. DRIVING DOWN FREEWAY AND TRACTION CONTROL, STABILINK AND ENGINE LIGHT COME ON. MISFIRING REAL BAD. AFTER GETTING IT TO SHOP THEY STATED NO COMPRESSION IN 2 CYLINDERS. WHEN TOLD SERVICE MANAGER HE STATED WHAT PROBLEM WAS RIGHT AWAY. THEN CONFIRMED IT. KNEW RIGHT AWAY BECAUSE IT IS COMMON PROBLEM. STATED PROBLEM DROPPED LIFTERS WHICH DAMAGED CAMSHAFT STEMMING FROM AFM SYSTEM. WOULD HAVE TO PAY TO TEAR DOWN ENGINE TO BE EXACT BUT WILL NEED A MOTOR EITHER WAY. THIS HAS BEEN A COMMON PROBLEM WITH THE OIL CONSUMPTION PROBLEM WITH THIS MOTOR. I HAD BEEN EXPERIENCING OIL CONSUMPTION FOR A LONG TIME. I WOULD BURN A QUART OF OIL DRIVING 1000 MILES ON LONG TRIPS. EVERY WEEK I'M A 1/4-1/2 QUART LOW. CHEVY SAYS THIS IS NORMAL AND DENIES THERE IS A PROBLEM BUT THIS IS FAR FROM NORMAL. THIS ALSO STEMS FROM AFM SYSTEM. AN 07 CHEVY SUBURBAN THAT HAS BEEN MAINTAINED SHOULD LAST MORE THAN 170,000 MILES AND CHEVY SHOULD STAND BY THEIR PRODUCT OF A KNOWN ISSUE. THERE HAVE BEEN FIXES BY CHEVY BUT NONE SEEM TO WORK. I NEVER FORMALLY FILED A COMPLAINT WITH CHEVY OR DID OIL CONSUMPTION TEST( BUT THEY WOULDN'T HAVE IT IF THERE WASN'T A PROBLEM. I HAVE JUST FOLLOWED ISSUE ONLINE WAITING FOR A FIX. BUT , MOTOR DIED FIRST. ALSO VEHICLE HAS A CRACKED DASH WHICH HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE WHICH CHEVY HAS SINCE REINFORCED THE PLACES IT CRACKS INDICATING THERE WAS A FLAW IN DESIGN BUT CHEVY REFUSES TO FIX. *TR

BATTERY DRAINS REGULARLY REQUIRING JUMP START. VEHICLE WILL BE FINE FOR A PERIOD TIME (DAYS/WEEKS) AND THEN BE DEAD AGAIN. *TR

OUR VEHICLE STARTED TO USE BETWEEN ONE QUART AND 2 QUARTS BETWEEN OIL CHANGES. AT SOMETIME BEFORE THIS THE HEATER STOPPED WORKING ON THE WINDSHIELD WASHER FLUID. THE DVD PLAYER STOPPED WORKING AROUND 75,000 MILES. AT 79,0911 MILES THE SERVICE AIR BAGS LIGHT CAME ON. WE ARE NOT NEW TO OWNING SUBURBANS. THIS IS OUR FIFTH ONE. WE HAVE ALWAYS BEEN HAPPY WITH THEM, BUT THIS ONE HAS WAY TO MANY THINGS THAT ARE NOT WORKING PROPERLY. WE WOULD LIKE TO HEAR FROM YOU REGARDING RESOLVING THESE ISSUES. *TR

I HAVE A 2007 CHEVY SUBURBAN; I HAVE A CRACK IN MY HARD PLASTIC DASHBOARD THAT BEGINS WHERE THE DASH STARTS AT THE WINDOW AND EXTENDS FORWARD TOWARDS THE DRIVER SEAT HALF WAY UP THE CURVE WHERE THE SPEEDOMETER IS. APPARENTLY I AM NOT THE ONLY ONE REPORTING THIS. THERE IS REALLY NO GOOD FIX OUTSIDE OF GETTING A NEW DASHBOARD FOR A LOT OF MONEY. I AM NOT VERY HAPPY ABOUT SOMETHING THAT CRACKS, SUCH AS MY DASHBOARD THAT CANNOT BE FIXED AND MUST BE REPLACED. ALSO, THE CHROME IS PEELING OF BOTH FRONT INTERIOR DOOR HANDLES CAUSING SMALL MINOR CUTS. I FOUND A DOCUMENT ONLINE REGARDING THE DOOR HANDLES HAVING A PEELING CONDITION ON THE TOP SURFACE CAUSING THE CHROME TO PEEL (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM16537095/CSC-10033533-5986.PDF) *TR

I FIND IT INTERESTING THAT THERE ARE SO MANY COMMENTS ABOUT BURNING OIL ON THE SUBURBAN. I BOUGHT THIS CAR NEW IN 2007 WITH 0 MILES. IN 2011 WHEN HAD MY USUAL OIL CHANGED AND NOTICED THAT WITHIN 1 MONTH MY INDICATOR CAME ON THAT THE OIL WAS LOW AND TO ADD OIL. I WENT BACK TO THE LOCATION WHERE I HAD IT CHANGED AND COMPLAINED THAT THEY DIDN'T PROPERLY FILL THE OIL. THE ARGUED THAT THEY DID AND I WAS WRONG. THEY THEN PUT 2 QUARTS IN AND I WENT ON MY WAY. A MONTH LATER, AGAIN, THE SAME ISSUE. I TOOK THE CAR TO THE CHEVROLET DEALER WHERE WE PURCHASED IT AND THEY SAID THAT THE REASON THE CAR WAS BURNING OIL WAS BECAUSE I SHOULD USE A DIFFERENT WEIGHT OF OIL DURING THE HOT TEXAS SUMMER MONTHS. EVER SINCE THIS TIME MY CAR BURNS OIL NO MATTER WHAT TYPE OF OIL I PUT IN. NO MATTER WHAT TIME OF YEAR - HOT OR COLD. I KEEP EXTRA QUARTS IN THE BACK FOR EMERGENCIES. WHEN I START THE ENGINE ON MOST DAYS, BUT NOT ALL DAYS, A WHITE PUFF OF SMOKE COMES FROM THE EXHAUST. THE DEALER INSISTS THAT THERE IS NOTHING WRONG. IT'S OBVIOUS BASED ON OTHER CONSUMER COMMENTS THAT THIS IS A MANUFACTURER'S DEFECT. AT ABOUT 100K THE TIRE SENSOR WENT AND NOW AT 113K ANOTHER TIRE SENSOR IS GONE AS WELL AS THE DRIVER SIDE AUTOMATIC DOOR LOCKS. TYPICALLY WHEN I TAKE MY CAR TO THE DEALER TO BE FIXED IT RUNS AT LEAST $1000. I WAS PLANNING FOR THIS CAR TO LAST AT LEAST ANOTHER 50K MILES. WE'LL SEE... *TR

OIL CONSUMPTION - AFTER ADVISING TERRY LABONTE CHEVROLET (GREENSBORO, NC) OF OIL CONSUMPTION ISSUES FROM 60K THRU 99K AND FORMER DIAGNOSTICS COMPLETED BY COLLINS CHEVROLET (MT. AIRY, NC) @ 55K 59K & 60K GM IS UNWILLING TO MAKE REPAIR UNDER WARRANTY AT 121K STATING THAT NO NOTES WERE RECORDED OF INCIDENTS UPON PRIOR NOTIFICATION. DEALERSHIP STATED REPAIR REQUIRE PISTON REBUILD FOR $5100 GM REP APPROVED REPAIR FOR $1365. GM CUST CARE UNWILLING TO COVER REPAIR AND HAS DISREGARDED PRIOR DOCUMENTATION OF COMPLAINT AT 55K, 59K, & 60K. DEALERSHIP ARE AWARE OF PROBLEMATIC 5.3 STATING UPON DESCRIPTION OF ISSUE WITHOUT REVIEW OF RECORDS THAT VEHICLE IS 07. *TR

WE WERE DRIVING HOME WHEN A PERSON RAN A RED LIGHT AND HIT US. WE WERE CROSSING AN INTERSECTION ABOUT 15 MILES AN HOUR AND THEY HIT THE FRONT PART OF OUR SUBURBAN. EVERYTHING WAS DAMAGED THE HOOD , AND EVERYTHING INSIDE THE HOOD SUSTAINED DAMAGE. THERE WAS A LIQUID THAT WAS LEAKING BUT I AM UNAWARE OF THE SUBSTANCE. THE PERSON THAT HIT US MUST HAVE BEEN GOING ABOUT 40-60 MILES AN HOUR. AFTER THEY FLED THE SEEN POLICE MENTIONED THAT THEIR AIR BAGS WERE DEPLOYED. MY CONCERN WAS WHY OUR AIR BAGS DID NOT DEPLOY AS WELL. MY DAUGHTER AND I BOTH HIT OUR HEADS ON OUR SIDE WINDOWS. MY SON HAD SLIGHT INJURY MOSTLY FROM THE SEATBELT. MY SONS DOOR HAD TO BE OPENED FROM THE POLICE OFFICER ON THE SCREEN. MY BIGGEST CONCERN WAS ABOUT THE AIRBAGS AND ALSO THE ONSTAR DID NOT WORK AS WELL. *TR

THE EXTERIOR DOOR HANDLES PULL OUT OF THE CAR BODY ON MY 2007 CHEVY LTZ SUBURBAN.. THE DESIGN APPEARS TO USE PLASTIC PLUGS THAT EITHER BREAK APART OR DETERIORATE, CAUSING THE DOOR HANDLES TO BREAK LOOSE WHEN GRABBED AND PULLED TO OPEN THE DOORS. MY HANDLES HAVE ALL BROKEN LOOSE AT THE FORWARD END OF THE HANDLE, WITH THE REAR END REMAINING ATTACHED. THIS HAS HAPPENED MULTIPLE TIMES, THE FIRST OF WHICH MAY HAVE BEEN IN 2010. I BELIEVE I INITIALLY HAD THE DRIVERS DOOR AND THE RIGHT REAR DOOR HANDLES REPLACED UNDER WARRANTY (BEFORE 3 YEAR/36,000 MILES). I BELIEVE THAT A SECOND INCIDENT HAPPENED TO THE FRONT RIGHT (PASSENGER) DOOR, POSSIBLY IN 2011, AND THE DEALER ALSO REPLACED IT WITHOUT CHARGE AS PART OF A GM ACKNOWLEDGED DEFECTIVE ITEM RECALL. RECENTLY, IN APRIL 2013, I AGAIN NOTICED THE FRONT RIGHT PASSENGER DOOR HANDLE HAD BROKEN AGAIN. I JUST HAD THE CAR IN FOR SERVICING AT THE CHEVY DEALER, HOWEVER I WAS TOLD THAT THE MANAGER STATED THAT I WOULD HAVE TO PAY (PROX $200) TO HAVE THE DOOR HANDLE REPLACED. I PAID FOR THE REPAIR AND WILL HAVE TO FILE A CLAIM WITH GM FOR REIMBURSEMENT. I HAVE SEEN MANY REPORTS ON THE INTERNET ABOUT THIS DEFECTIVE DOOR HANDLE PROBLEM ON 2007 CHEVY SUBURBANS, AS WELL AS ON SIMILAR GM VEHICLES. THE DOOR HANDLE IS A VERY POOR DESIGN THAT GM SHOULD HAVE CORRECTED, AND HAVE REPLACEMENT HANDLES PROVIDED AT NO CHARGE TO CAR OWNERS. THIS IS MY THIRD SUBURBAN GOING BACK TO 1992, ALL OF WHICH HAVE NEVER HAD ANY SERIOUS DEFECTS. I TAKE CARE OF MY SUBURBAN, A

THE OIL WAS 1 1/2 QUARTS LOW AFTER ONLY 900 MILES. THEY FILLED IT UP AND AGAIN IN OCT, IT WAS 1 QUART LOW AFTER ONLY 700 MILES. I HAD A TERRIBLE FAMILY TRAGEDY IN DEC AND WAS UNABLE TO GET MY CONSUMPTION DOCUMENTED HOWEVER, I DID HAVE AN OIL CHANGE. I AM NOT SURE WHAT HAPPENED AND WHY IT WAS NOT DOCUMENTED BUT, I WAS TOLD THAT THE OIL TAG WAS "MISSING" AND THAT THEY WERE STARTING A NEW TAG. IN FEB I WENT AGAIN FOR AN OIL CHANGE. ON APRIL 15TH MY OILING CAME ON STATING MY OIL WAS LOW AND NEEDED AN OIL CHANGE. ON APRIL 16TH I NOTICED MY TRUCK START TO HESITATE AND CHUG AFTER TAKING OFF FROM A STOP LIGHT OR STOP SIGN. I THOUGH PERHAPS IT WAS BAD GAS. I USED THE REST OF THE TANK AND FILLED UP ON APRIL 18TH. ON APRIL 19TH I NOTICED IT WAS STILL HESITATING AND GETTING WORSE, NOW IT WAS NOT ONLY AFTER COMING TO A COMPLETE STOP, IT WAS RANDOM AND MORE FREQUENT. THE MORNING OF APRIL 20TH I CALLED AL SERRA AND TOLD THEM I WAS SCARED AND FELT LIKE IT WAS A DANGER TO DRIVE MY 5 CHILDREN AROUND IN FEAR THAT WE WOULD LOSE POWER ON THE HIGHWAY OR GETTING ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. THE SERVICE REP STATED THEY COULD NOT GET MY TRUCK IN UNTIL TUESDAY. I WAS NOT HAPPY WITH THAT ANSWER AND VISITED A LOCAL MECHANIC. UPON MY ARRIVAL I TOLD MY MECHANIC THAT MY CAR WAS HESITATING AND LOSING POWER. THE MECHANIC TEST DRIVE THE VEHICLE AND CAME BACK TO TELL ME THE OIL WAS BONE DRY. HE STATED THAT IF I HAD DRIVEN MUCH FURTHER, THE ENGINE WOULD HAVE SEIZED. HE WANTED ME TO HOW TH

MY DASH BEGAN WITH A SMALL CRACK ON THE LEFT SIDE OF THE TOP OF THE AIRBAG. WE THEN HAD A VERY LONG CRACK ON THE DRIVER'S SIDE OVER THE HUMP. I TOOK THE CAR TO THE CHEVROLET DEALERSHIP I BOUGHT IT FROM AND THEY SAID IT WAS NOT UNDER MY WARRANTY AND THAT I WOULD HAVE TO PAY OUT OF POCKET. ABOUT 6 MONTHS AGO ANOTHER LONG CRACK ON RIGHT SIDE OF AIRBAG DEVELOPED. AIRBAG IS PARTIALLY EXPOSED AND I FEEL IT IS A SAFETY CONCERN. AFTER DOING SOME RESEARCH, IT SEEMS THIS IS AN EXTREMELY COMMON PROBLEM IN THESE AUTOMOBILES. THERE'S EVEN A FACEBOOK GROUP COMPLAINING OF THIS COMMON PROBLEM! *TR

TRANSMISSION STOPPED WORKING WHILE DRIVING HAD BEEN SLIGHT VIBRATION SEVERAL MONTH PRIOR WHICH WAS REPORTED TO DEALER-HE SAID WHEEL BALANCE-DID NOT HELP ONLY 1ST AND 2ND GEAR WORKED. LOCAL DEALER QUOTED $2,800 TO REPLACE. DEALER HAD THE CAR FOR OVER A MONTH.GM OFFERED TO PAY 45%. I WOULD PAY $1540. WHEN PICKED UP CAR I HAD TO PAY $2300! TOLD THE WARRANTY FROM GM CAUSED THE PRICE TO GO UP. THE CAR STILL HAS A VIBRATION. A CAR WITH 80,000 MILES SHOULD NOT NEED A NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEWED OUT FROM THE FUEL TANK. THE CONTACT STATED THAT THE FIRE DEPARTMENT HAD TO BE CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 111,000.

DASH ON VEHICLE HAS CRACKED AT THE AIRBAG ON THE DASH ON THE PASSENGER SIDE. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RADIO AND THE ENTIRE INSTRUMENT PANEL FAILED. THE CONTACT ALSO STATED THAT HE WOULD SMELL GASOLINE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT A SENSOR FOR THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE RADIO AND THEY STATED THAT THE COULD NOT LOCATE ANY ISSUES WITH THE RADIO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE OPENING THE DRIVER SIDE DOOR THE HANDLE FELL OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.

NOTICED A SMALL CRACK ON THE PASSENGER SIDE DASHBOARD NEAR AIRBAG. CRACK SPREAD AND NOW HAVE A TRIANGULAR SHAPED HOLE IN THAT SPOT. ANOTHER CRACK, MUCH LARGER, HAS NOW APPEARED ON THE DRIVER'S SIDE OF THE DASHBOARD. *JS

2007 SUBURBAN VEHICLE CAME TO A STOP 25FT BEHIND SEVERAL STOPPED CARS AT A RED LIGHT. WITHOUT PROVOCATION, THE VEHICLE STRONGLY ACCELERATED/SURGED FORWARD WHILE THE BRAKES WERE ENGAGED. DRIVER CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY REPEATEDLY HITTING THE BRAKE PEDAL, BUT WITH NO SUCCESS. PASSENGER IN VEHICLE REPORTED SEEING DRIVERS FOOT ON THE BRAKE. VEHICLE ACCELERATED FORWARD INTO THE BACK OF ANOTHER VEHICLE WHICH WAS THEN PUSHED INTO A THIRD. ALL THREE VEHICLES SUFFERED DAMAGE. AIRBAGS FAILED TO DEPLOY IN SUBURBAN DESPITE LEVEL OF IMPACT. VEHICLE WAS TAKEN TO CHEVROLET DEALER FOR COMPLETE DIAGNOSTIC. RESULTS INCONCLUSIVE; NO DATA ERRORS RECORDED IN COMPUTERS AND NO APPARENT MECHANICAL ATTRIBUTE COULD BE FOUND RELATING TO VEHICLE ACTION. ACTION COULD NOT BE REPEATED BY TECHNICIAN. VEHICLE RELEASED TO OWNER. NO EXPLANATION COULD BE GIVEN AS TO THIS ACTION. DEALER DID NOT FOLLOW UP OR CONTINUE INVESTIGATION. *TR