THE CONSUMER HEARD A MOTOR RUNNING. IT WAS LATER DETERMINED THAT IT WAS THE ABS MOTOR. THIS OCCURRED WHILE KEY WAS IN "OFF" POSITION. THE DEALERSHIP REPLACE THE ABS MOTOR AND MODULE. *NM
2001 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
ENGINE KNOCKING AFTER START UP. MUCH WORSE ON COLD DAYS.
THROTTLE IS STICKING. EXCESSIVE PRESSURE NEEDED TO EXCELERATE FROM IDLE.
PARKING BRAKE FAILED. *AK
WHILE DRIVING, ANOTHER MOTORIST FAILED TO STOP AT A RED LIGHT AND THE CONSUMER HIT HIM ON THE PASSENGER'S SIDE AND THE AIR BAGS DID NOT DEPLOY. *AK *SC *JB
I HAD TO REPLACE TIRES ON THIS VEHICLE AT 29,000 MILES TO DUE EXCESSIVE WEAR ON THE TIRES. THESE TIRES HAD BEEN ROTATED AND BALANCED EVERY 4,000 MILES. I ASSUMED THE TIRES HAD TO BE REPLACED BECAUSE THE TIRES WERE MANUFACTURED POORLY.*AK WELL AFTER REPLACING THE ORIGINAL TIRES WITH GOODYEAR TIRES, I HAVE AGAIN HAD PROBLEMS WITH TIRE WEAR ON THE FRONT PASSENGER SIDE TIRE. I HAD A GOODYEAR SERVICE TECHNICIAN INVESTIGATE THE ISSUE AND WHEN THE TIRE WAS REMOVED THE INNER TIE ROD ASSEMBLY WAS VERY LOOSE. THE INNER TIE ROD HAD TO BE REPLACED. THIS IS A SERIOUS ISSUE. THIS CAN CAUSE INSTABILITY IN VEHICLE CONTROL RESULTING IN AN ACCIDENT. THE CHEVROLET DEALERSHIP WHERE I PURCHASED THE VEHICLE SAID THAT THEY HAD NEVER SEEN A PROBLEM. THE EXTENDED WARRANTY THAT I PURCHASED SPECIFICALLY DOES NOT COVER THIS ITEM. I OBTAINED A SERVICE BULLETIN THAT INDICATES THESE PARTS HAVE TO BE REPLACED QUITE FREQUENTLY. I AM VERY DISAPPOINTED IN THE SERVICE FROM CHEVROLET AND THE ANSWERS GIVEN TO ME BY THE LOCAL DEALERSHIP. I SAW THE INNER TIE ROD CONNECTION WITH MY OWN EYES AND IMMEDIATELY COULD TELL THERE WAS AN ISSUE. VERY CURIOUS THAT THERE HAVE BEEN SO MANY ISSUES WITH TIRES AND STERRING ON THESE VEHICLES AND NOW I SEE THIS PROBLEM WITH THE TIE ROD. I BELIEVE THIS SHOULD WARRANT SOME INVESTIGATION.
THE REAR HATCH WAS MADE OF PLASTIC MATERIAL,AND WAS FALLING OFF. DEALER REPLACED HATCHBACK AT OWNER'S EXPENSE. *AK
WHILE IN PARK, THE VEHICLE BEGAN TO ROLL BACKWARDS INTO AN EMBANKMENT. WILL BE TAKING VEHICLE TO DEALERSHIP TO HAVE MECHANIC DETERMINE CAUSE OF THE ROLLBACK. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
CONSUMER COMPLAINED ABOUT INTERMIDIATE STEERING SHAFT PROBLEM. CONSUMER WAS TOLD BY THE TECHNICIAN THAT THERE WAS A PROBLEM WITH THE LUBRICATION OF THE SHAFT. *AK
VEHICLE STALLED IN THE MIDDLE OF A TURN WHEN DRIVING 20-25 MPH IN A RESIDENTIAL AREA.*AK
MY ACCELERATOR KEEPS STICKING ON MY 2001 CHEVROLET SUBURBAN. I FEEL LIKE THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TALKED TO THE FLEET MAINTENANCE PEOPLE HERE AT MY WORK AND THEY HAVE HAD THE SAME PROBLEM WITH OTHER CHEVROLET FLEET VEHICLES. PLEASE PLEASE CHECK INTO THIS IT IS GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE! *LA
WHEN ATTEMPTING TO ACCELERATE VEHICLE STALLED. *AK
REAR HVAC COOLANT LINES (2) WERE SEVERED CAUSING COOLANT LOSS. MANUFACTURING DEFECT INVOLVING FRAME MOUNTED HVAC LINES THAT PASS AGAINST A FRAME MEMBER JUNCTION. THE LINES WERE PRESSED HARD AGAINST THE FRAME MEMBER JUNCTION WHICH EVENTUALLY ENDS UP SLICING THE HVAC LINES. WHEN REPAIRED, CHEVROLET ROUTED NEW HVAC COOLANT LINES AWAY FROM ALL SAFE POINTS. *LA
ABS SYSTEM MALFUNCTIONING ON MY 2001 CHEVROLET SUBURBAN. *LA
2002 CHEVROLET SUBURBAN VIN# [XXX] DEALER REPORTED COOLANT LINE FAILURE CAUSED BY FRICTION OF METAL COOLANT LINE RUBBING AGAINST FUEL TANK. DEALER REFUSED TO REPAIR AND REMOVE/REPAIR CAUSE OF LINE COMING INTO CONTACT WITH FUEL TANK. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING 60 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY. *AK
FIRESTONE LOAD RANGE E TIRE HAD TREAD SEPARATION WHILE TOWING AIRSTREAM TRAILER. THE TOW VEHICLE WAS A 2001 SUBURBAN. *MR *SCC *PH *NLM
MY VEHICLE, A 2001 CHEVY SUBURBAN IS EQUIPPED WITH FIRESTONE WILDERNESS LE P265 7OR/16, AND WAS PART OF THE RECALL AS SEEN ON THE FIRESTONE SETTLEMENT WEBSITE, WHICH ALSO INCLUDED A LIST OF AFFECTED TIRES TO NHTSA PE00-020. AS STATED ON THE LEGAL NOTICE, "ALTHOUGH FIRESTONE'S RECALL AND REPLACEMENT PROGRAMS WERE COMPLETED PRIOR TO THE SETTLEMENT, IF A MEMBER OF THE CLASS HAS NOT REPLACED, RECALLED OR REPLACEMENT TIRES THAT ARE STILL IN USE ON HIS OR HER VEHICLE, FIRESTONE WILL REPLACE THOSE TIRES WITHOUT CHARGE IF THE VEHICLE IS BROUGHT TO A FIRESTONE TIRE SERVICE CENTER." WENT TO A FIRESTONE TIRE SERVICE CENTER AND THE STORE MANAGER (ALFONSO) SAID THAT HE "COULD NOT REPLACE" THE TIRES BECAUSE HE WAS UNAWARE OF THE RECALL NOTICE, TO THAT PARTICULAR TIRE. SPOKE TO A DIFFERENT MANAGER (DOUG) AND ITS SUPERVISOR (SANDY) AND BOTH OF WHOM ARE UNAWARE OF THE RECALL SITUATION. RECOMMENDED TO CALL 866-345-0360. SHE ALSO TOOK MY INFORMATION DOWN IN ORDER TO RELAY IT TO SOMEONE ELSE IN THE COMPANY FOR CALL BACK. I CALLED THE NUMBER SHE GAVE ME AND RECEIVED RECORDINGS THAT DETAIL WHAT THE SETTLEMENT WEB SITE DESCRIBE. I WOULD LIKE FIRESTONE TO ABIDE BY THE PROPOSED SETTLEMENT AS SOON AS POSSIBLE. *LA
OIL CONSUMPTION, STEERING COLUMN, SIDE DOOR PANELS, REAR-END, SEATS CRACKING, FRONT POPPING NOISE, STEERS TO RIGHT CONSTANTLY. THIS HAS BEEN AN ONGOING THING SINCE WE BOUGHT THE VEHICLE NEW IN 2001. WE HAVE COMPLAINED TO THE CONSUMER REPORTING AGENCY HERE IN N.C. AND ALSO TALKED TO THE DEALER AND MANUFACTURE ON NUMEROUS OCCASIONS. DEALER SAID THEY HAVE HAD SEVERAL VEHICLES WITH OIL CONSUMPTION THAT THEY HAVE TRADED BECAUSE OF IT AND THEY JUST KEPT TELLING US IT IS WITHIN MANUFACTURE LIMITS. THEY HAVE TRIED TO FIX THE OIL PROBLEM BUT WITH NO SUCCESS. ALSO THE STEERING HAS BEEN BROKEN DOWN TWICE BECAUSE OF ITS PROBLEM. THE DOOR PANELS ARE STILL NOT FIXED AFTER 2 TRIES. THE REAR-END HAS BEEN WORKED ON 2 TIMES BECAUSE OF DIFFERENTIAL FLUID, THE STEERING WHEEL STILL SCRUBS WHEN TURNING TO THE RIGHT AND THE DRIVER'S SEAT IS STARTING TO CRACK. THE CONSUMER PEOPLE IN RALEIGH WILL NOT HELP US AFTER WE FILLED THE COMPLAINT, THEY WROTE US AND TOLD US TO HIRE A LAWYER AND THE MANUFACTURE ONLY OFFERED US A $1000.00 OWNER/LOYALTY CERTIFICATE TOWARDS A NEW VEHICLE. WHAT IS OUR NEXT STEP WITHOUT HIRING AN ATTORNEY? *JB
WHILE REFUELING VEHICLE FUEL STARTED SPILLING FROM THE FUEL TANK. CONSUMER WAS TOLD BY THE DEALER THAT FUEL PUMP SHORTED OUT, MELTING A SEAM, AND CAUSING THE LEAK. *AK
TWICE, CONSUMER NOTICED A LINE OF GAS ON THE GROUND IN PARKING LOT COMING FROM THE VEHICLE. ONCE WAS LEAKING FROM THE FUEL PUMP MODULE CONNECTOR AND ONCE FROM A FAULTY SEAL BETWEEN THE FUEL TANK SENDING UNIT AND THE GAS TANK. THIS PROBLEM ONLY OCCURRED WHEN THE TANK WAS FULL.
VEHICLE EXPERIENCED ENGINE POWER FAILURE.*MR THE ENGINE CONTINUED TO RUN, THERE WAS A RATTLING/ KNOCKING NOISE BUT NO POWER. *PH *JB
TRAILER HITCH FAILURE: DEFECTIVE WELDS AT KEY ATTACHMENTS POINTS BETWEEN RECEIVER TUBE AND CROSSMEMBER ALLOWED GUSSET PLATES TO SHEAR UNDER LATERAL LOAD, CAUSING RECEIVER TUBE TO ROTATE 30 DEGREES OFF CENTER. DETACHMENT FROM VEHICLE AND LOSS OF TRAILER WAS IMMINENT WHEN CONDITION WAS NOTICED.*AK
WHILE DRIVING ABOUT 20 MPH ON A SIDE ROAD AND WITHOUT WARNING VEHICLE WENT INTO A SKID, AND A COLLIDED WITH A TREE. THERE WERE NO INJURIES. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. DEALER DETERMINED THAT THE CAUSE OF FAILURE WAS ABS BRAKING SYSTEM MALFUNCTIONING.*AK
PER THE DEALER REPAIRMAN THE FUEL PUMP/ASSEMBLY ABOVE FUEL TANK "CRACKED" CAUSING LARGE LOSS OF FUEL DIRECTLY UNDER THE VEHICLE. *AK THE CAR WITHOUT WARNING WOULD NOT START AFTER BEING FILLED WITH GASOLINE. AFTER SEVERAL ATTEMPTS TO GET THE ENGINE TO TURN OVER, I STEPPED OUT OF THE VEHICLE INTO A LARGE FUEL SPILL. I QUICKLY REMOVED 4 SMALL CHILDREN FROM THEIR CAR SEATS AND EVACUATED THE VEHICLE. THE FIRE DEPARTMENT HAD TO COME TO SECURE THE AREA AND PREVENT IGNITION OF THE FUEL SPILL. THIS IS A SERIOUS DEFECT THAT NEEDS TO BE ADDRESSED WHICH LUCKILY DID NOT CAUSE HARM/LOSS OF LIFE.
WHILE DRIVING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIORWARNING AIR BAG LIGHT APPEARED ON THE DASHBOARD.*AK
CONSUMER STATES THE FUEL PUMP MODULE (CONNECTOR) WAS LEAKING FUEL DUE TO A FUEL PUMP WIRE THAT HAD MELTED INSIDE THE FUEL TANK. *AK GM REPLACED THE 10-AMP FUSE WITH A 20-AMP FUSE. THIS CAUSED A FUEL LEAK. CONSUMER WONDERED WHY THE FUSE DIDN'T BLOW TO PREVENT LEAKAGE. GM DID OFFER A 45/55 SPLIT BUT THE CONSUMER WOULDN'T BE INFORMED OF THE FINDINGS AFTER AN INVESTIGATION WAS COMPLETED. *PH *JB
THE EMERGENCY BRAKE IS NOT HOLD PROPERLY WHILE THE VEHICLE WAS PARKED. THE DEALER STATED THAT NOTHING COULD BE DONE VEHICLE WAS OUT OF WARRANTY. *AK
EMERGENCY BRAKE FAILED, AND VEHICLE DIDN'T PASS THE LOCAL INSPECTION IN TEXAS. DEALER STATED , "WE WERE AWARE OF THE PROBLEM BUT WE DIDNT KNOW HOW TO FIX IT." *AK
THERE WAS AN ENGINE KNOCKING PROBLEM. THE DEALER AND THE MANUFACTURER WERE CONTACTED. THE CONSUMER WAS GIVEN A LETTER THAT CERTIFIED THAT THE MANUFACTURER WAS AWARE OF THIS PROBLEM, AND THE VEHICLE WAS OKAY TO DRIVE. THE CONSUMER DISAGREED, AND FELT THE VEHICLE WAS NOT SAFE. *AK THERE WAS A NOISE, RUBBING SOUND WHEN THE BRAKES WERE APPLIED. THERE WERE KNOCKS DURING THE INITIAL START OF THE DAY, AND THE WINDOW WAS NOISY WHILE OPERATING AS THE REGULATOR CABLE WAS LOOSE. *SCC *JB
THE REAR PASSENGER AS WELL AS FRONT DRIVER AND PASSENGER SIDE DOORS WERE NOT EQUIPPED DOOR CHIMES. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO. *AK THE CONSUMER STARTED TO DRIVE AND WHEN HE MADE A LEFT TURN, THE DOOR SWUNG OPEN. THE CHILD NEARLY FELL OUT OF THE VEHICLE. THERE WERE NO WARNING CHIMES TO ALERT THE CONSUMER THAT THE DOOR OPENED. *SCC *JB
CONSUMER STATED THE PARKING BRAKE FAILED TO HOLD. THE DEALER HAD BEEN CONTACTED. SEVERAL OTHER SUBURBANS HAD FAILED INSPECTION BECAUSE OF POOR PARKING BRAKES. *AK *CB *JB
CONSUMER STATED THAT VEHICLE WOULD NOT RELEASE THE PARKING BRAKE WHEN DRIVING. DEALER NOTIFIED. *AK
GASOLINE LEAKED FROM TANK UPON FILLING. I HAD VEHICLE SERVICED AND DEALER FOUND THAT INSULATION HAD MELTED ON WIRES ON FUEL PUMP INTERNAL TO FUEL TANK. WAS ADVISED TO KEEP AT LEAST 1/4 FULL TO PREVENT THE PROBLEM. BOTH THE LEAK AND MELTED WIRES IMPLY A SAFETY PROBLEM.
ABS MODULE FAILED AT 56K MILES - I BELIEVE THIS IS A SAFETY ISSUE WITH A FAILURE OF A BRAKING SYSTEM AT SUCH LOW MILEAGE. ABS LIGHT CAME ON AND WOULDN'T GO OFF. ABS SYSTEM KEPT RUNNING AFTER CAR WAS TURNED OFF. GM DEALERSHIP TOLD ME THE ENTIRE MODULE NEEDS TO BE REPLACED AND CHARGED APPROX. $1000 TO FIX IT.*AK
MY FIRESTONE TIRES CAME APART ON MY TRIP TO NEV. I WAS IN A CURVE AT 70MPH WITH THE CRUISE CONTROL ON WHEN THE TRED CAME OFF ON THE LEFT REAR TIRE THROWING US INTO A SKID. THE TRED RIPED OUT THE SPLASH GAURD AND THE FENDER MOULDING THEN HITING THE REAR QUARTER AND LEAVING A14 BY 8 INCH DENT. THEN ABOUT AN HOUR OR SO LATER THE LEFT FRONT GETS A PLY SEPERATION. I DONT CARE ABOUT THE JUNK TIRES BUT IF MY WIFE WAS DRIVING I'M SURE SOMEONE WOULD OF GOTTEN HURT. I DROVE TRUCK FOR ABOUT 16 YEARS SO MY SKILL LEVEL IS A LITTLE BETTER THAN AVERAGE.*AK
ON JULY 2ND 2003, WE EXPERIENCED A BLOWOUT ON OUR 2001 SUBURBAN. THE FIRESTONE STEEL-TEX TIRES (245/75R16)ONLY HAD 13571 MILES ON THEM AND WE HAD MAINTAINED THE TRUCK AND TIRES ACCORDING TO THE GM SERVICE SCHEDULE AT THE LOCAL DEALERSHIP. WE WERE HAULING A TRAILER IN THE MOUNTAINS; TEMPERATURE WAS ONLY 75 DEGREES. WE EXPERIENCED A WEIRD BUMPY FEELING AND THEN A LOUD EXPLOSION. THE TIRE TREAD WAS SEPARTING TOTALLY FROM THE SIDEWALLS. WE HAD NOWHERE TO PULL OFF THE HIGHWAY TO CHANGE THE TIRE; IT WAS A VERY DANGEROUS POTENTIALLY, DEADLY SITUATION. GM IS UNWILLING TO HELP COVER THE COSTS FOR REPLACEMENT TIRES, SO FAR. THEY ONLY WERE WILLING TO REPLACE THE BLOWN TIRE WITH THE EXACT SAME FIRESTONE. WE DID NOT EVEN REQUEST THAT THE TIRES BE REPLACED AT NO COST TO US; WE JUST WANT SOME HELP TOWARDS THE PURCHASE OF ANOTHER MAKE OF TIRES. GIVEN THE NUMBER OF SIMILAR COMPLAINTS ON YOUR WEBSITE; I CAN'T IMAGINE THAT THERE'S NO INHERENT FLAW IN THESE TIRES.*AK
RT & LT FRONT SEAT BELT RETRACTORS PIN PASSENGERS TO SEAT FOR NO APPARENT REASON. THE ONLY WAY TO GET OUT, IS TO RELEASE THE SEAT BELT. WHEN DRIVER OR PASSENGER TRIES TO MOVE FORWARD, SEAT BELT RESTRAINS PERSON AND WILL NOT LET THEM MOVE FREELY IN THE SEAT. SEAT BELT RETRACTORS HAVE BEEN REPLACED AND THEN WILL BE OK FOR A TIME BEFORE THEY START RESTRAINING PASSENGER AGAIN. THIS IS A SAFETY ISSUE FOR THE DRIVER WHO IS TRYING TO CHECK TRAFFIC OUT HIS SIDE WINDOW AND IS A NUISANCE FOR THE PASSENGER WHO CANNOT MOVE ABOUT IN THE SEAT. THIS PROBLEM ENCOURAGES THE OCCUPANTS TO NOT WEAR THE SEAT BELTS BECAUSE OF THE INCONVIENCE OF BEING PINNED INTO THE SEAT. ALL OF THIS IS IN NORMAL DRIVING SITUATIONS AND NOT IN EMERENGENCY SITUATIONS.
WHILE EXITING THE VEHICLE GEAR SHIFT LOCKED UP. THE VEHICLE WOULD ONLY GO INTO REVERSE. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT A PIECE OF METAL GOT LOOSE AN TORE UP THE TRANSMISSION. *AK
WHILE DRIVING, THE ACCELERATOR BECAME STUCK WHICH WAS CAUSED BY AN ACCELERATOR CABLE FAILURE. THE PARTS WERE REPLACED. *AK THE ACCELERATOR WOULD ALSO STICK WHEN STOPPED. THE PRESSURE MUST BE APPLIED TO THE GAS PEDAL UNTIL IT SUDDENLY RELEASED AND CAUSED THE VEHICLE TO LURCH FORWARD. THE CONSUMER ALSO EXPERIENCED THE SAME PROBLEM WITH HIS 2000 SUBURBAN. THE CONSUMER WAS INFORMED BY SEVERAL GARAGES IT WAS A COMMON PROBLEM FROM THE 1999'S ON UP WITH CHEVROLET; GMC, SUBURBAN, TAHOE, AND PICK UP'S. *SCC *JB
DRIVING 2001 CHEVY SUBURBAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED THE TRUCK . BODY DAMAGE TO TRUCK REAR FENDER . RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS,. *JB
WHILE DRIVING AT HIGHWAY SPEEDS POWER STEERING AND BRAKES FAIL, RESULTING LOSS OF POWER STEERING AND BRAKES SIMULTANEOUSLY. THIS IS DUE TO THE FAILURE OF THE POWER ASSIST AND POWER STEERING PUMP. THIS IS THE SECOND TIME THESE COMPONENTS HAVE BEEN REPLACED. THIS WAS FIRST NOTICED AND REPLACED IN JANUARY 2002. THE SECOND TIME OCCURRED IN FEBRUARY 2003. ON 6/11/2003 THE VEHICLE AGAIN SHOWED INDICATIONS OF A PROBLEM WITH THE BRAKES AND STEERING. THE BRAKE PEDAL BEGAN TO PULSATE, AND A HIGH-PITCHED WHINE COULD BE HEARD WHEN TURNING THE STEERING WHEEL. THE VEHICLE ALSO EXPERIENCES PROBLEMS WHEN BRAKING OVER ROUGH ROAD, SUCH AS RUMBLE STRIPS. AS THIS IS A THIRD PROBLEM WITH THESE CRITICAL COMPONENTS, THE SAFETY OF THIS VEHICLE IS IN QUESTION. THE LAST VISIT TO THE DEALER WAS SAID TO BE LOOSE BOLTS ON THE POWER STEERING GEAR BOX. THE POWER ASSIST DESIGN IS A KNOWN PROBLEM WITH THIS VEHICLE. I HAVE SPOKEN WITH SERVICE WRITERS, SERVICE MANAGERS AND HAVE READ OTHER REPORTS CONCERNING OTHER INCIDENTS LIKE I EXPERIENCED WITH THIS VEHICLE. *NLM
PARKING BRAKE NOT HOLDING-- GOES ALL THE WAY TO THE FLOOR. *NLM
THE FUEL PUMP FAILED, WHICH CAUSED THE ENGINE TO SHUT DOWN. *JB
WHILE TRAVELING 60 MPH WITHOUT ANY INDICATION LEFT REAR TIRE LOST THE TREAD, BUT STILL HAD AIR IN TIRE. PLEASE PROVIDE FURTHER INFORMATION. *AK
CRACKING OF CORE SUPPORT CAUSING RADIATOR TO FALL INTO ENGINE
THE CONSUMER DISCOVERED GAS LEAKING FROM UNDER THE VEHICLE. THE DEALER STATED THE ELECTRICAL OVER HEATING OF THE FUEL PUMP MODULE CAUSED THE LEAK. THE WIRES ENTERED THE FUEL TANK CHARGED AND CAUSED THE CAP TO MELT/DEFORM WHICH RESULTED IN THE LEAKAGE. *JB
VEHICLE BURNS 1 TO 2 QUARTS PER 1,000 MILES DRIVEN. HAVE DONE 5 OIL CONSUMPTION TESTS AND GM SAYS THAT ALTHOUGH VEHICLE FAILED OIL CONSUMPTION TEST THE TEST WERE NOT DONE PROPERLY THEREFORE I MUST DO ANOTHER. *JB ASKED GM WHAT THEY WOULD DO IF VEHICLE FAILED OIL CONSUMPTION TEST AGAIN AND THEY STATED THAT WERE NOT SURE. GM REFUSES TO FIX OIL CONSUMPTION PROBLEM WHICH COULD LEAD TO SERIOUS MECHANICAL FAILURE AND POSSIBLY BODILY HARM. *JB
TIRE SEPARATION AT 26000 MILES
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE NONE OF THE AIR BAGS DEPLOYED. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →