WIRING TO FUEL PUMP INSIDE OF GAS TANK GETTING HOT ENOUGH TO MELT WIRE INSULATION AND PLASTIC CONNECTOR RESULTING IN GAS LEAK AT FUEL PUMP MODULE. HAD REPLACE FUEL PUMP MODULE, BUT ITS MY CONCERN THAT A FIRE COULD BE CAUSED BY OVERHEATED WIRES INSIDE OF FUEL TANK. *JB
2001 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
FUEL PUMP WIRING MELTED INSIDE GAS TANK AND CAUSED VEHICLE TO STALL AT HIGHWAY SPEED IN HEAVY TRAFFIC. POWER STEERING AND POWER BRAKES WERE LOST MAKING IT DIFFICULT TO CONTROL VEHICLE AND SAFELY GET TO THE SHOULDER. MECHANIC WHO REPLACED THE PUMP OWNS AN OLDER SUBURBAN AND HAD HIS FUEL PUMP FAIL MULTIPLE TIMES UNTIL HE REPLACED IT WITH AN AFTERMARKET PUMP. *JB
VEHICLE STALLED WHILE DRIVING. ALSO FAILED TO START. THESE FAILURES WERE DUE TO DEFECTIVE FUEL PUMP. WHEN THE DIAGNOSTIC TEST WAS PERFORMED FUEL PUMP WASN'T HOLDING PRESSURE. VEHICLE WAS SERVICED 11 TIMES BY EIGHT DIFFERENT DEALERSHIPS FOR THIS ISSUE. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED.*AK
WHILE MAKING A LEFT TURN, THE POWER STEERING FAILED WITHOUT WARNING. AS A RESULT THE STEERING BECAME VERY DIFFICULT, HOWEVER THE DRIVER MANAGED TO PULL THE VEHICLE OFF THE ROAD. THE DEALER STATED THE POWER STEERING PUMP SHAFT HAD BROKEN. *JB *SC *JB
DRIVING A 2001 CHEVROLET SUBURBAN WITH 35,000 MILES AND ORIGINAL EQUIPMENT FIRESTONE STEELTEX 16 INCH TIRES DURING THE DAY ON DRY ROAD, I HAD AN UNEXPECTED TREAD SEPARATION AND EXPLOSIVE BLOW OUT AT 70 MPH.TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AND NO DEFECTS IN ANY OF THE TIRES WAS NOTED. THERE WAS SOME DAMAGE TO THE CAR IN THE WHEEL WELL AREA THAT WILL REQUIRE A FAIR AMOUNT OF BODY WORK TO REPAIR. THIS JUST HAPPENED YESTERDAY 08AUG04, AND I HAVE NOT HAD A CHANCE TO CONTACT A CHEVY OR A FIRESTONE DEALER.*AK
ABOUT A MONTH AGO, THE ABS LIGHT CAME ON WHEN I TURNED ON THE ENGINE OF MY CAR AND IT STAYED ON. A MOTOR UNDER THE CAR CONTINUED TO RUN, EVEN AFTER I HAD TURNED THE ENGINE BACK OFF. I TOOK THE CAR INTO MY LOCAL CHEVROLET DEALERSHIP AND THEY REPLACED THE MODULE 4.720 IN THE ABS MOTOR. MY CAR HAS APPROXIMATELY. 66,000 MILES AN IS AN 2001 MODEL - THIS TYPE OF EXTENSIVE REPAIR SHOULD NOT HAVE HAPPENED. THE DEALERSHIP STATED THAT THEY HAVE HAD TO REPLACE ~50 OF THE ABS MODULES FOR THE SAME PROBLEM. THERE SHOULD BE SOME COMPENSATION AND/OR RECALL OR SOMETHING FOR PERSONS WHOM HAVE PURCHASED AUTOS IN GOOD FAITH THAT THEY WERE BUILD WELL AND THE MANUFACTURE WILL STAND BEHIND THEIR PRODUCT. OLD PART IS NOT AVAILABLE. *LA
2001 CHEVROLET SURBURBAN - APPROX 17000 MILES - MONTHS AGO - RECEIVED A RECALL ON THIS SURBURBAN FOR THE FIRESTONE WILDERNESS TIRES - TOOK IT TO DEALER AND THEY SAID THAT THESE TIRES LOOKED OKAY. HOWEVER - ON 7/10/04 COMING BACK FROM A 2 MILE DRIVE FOR GROCERIES - (A MAJOR STREET) - HEARD A HUGE EXPLOSION SOUND - THE TRUCK SWERVED WILDLY - WE WERE THROWN AND TOSSED BUT HAD SEAT BELTS AND KIDS IN CARRIERS- GOING 35 MILES PER HOUR - MY WIFE AND CHILDREN TERRIFIED AND CRYING - AND THEY WERE TOSSED SIDE TO SIDE - WIFE IN PAIN - SON HAD HUGE BELT BRUISE - I PULLED MY LOWER BACK - MY BABY SEEMS OKAY. WHEN IT FINALLY STOPPED IN MIDDLE OF ROAD - I FOUND THATREAR LEFT TIRE HAD COMPLETELY BLOWN OUT LIKE A POPPED BALLOON - ENTIRE INTERNAL ABOUT 12 BY 8 INCHES - V PATTERN - THIS IS THE SAME KIND OF DAMAGE THAT GOT ALL THAT NEWS ATTENTION ABOUT FIRESTONE TIRES JUST BLOWING ON THE TIRE WALLS AND ROLL OVERS ON FREEWAYS. WE WERE TERRIFIED WHEN WE REALIZED THIS AND KNEW THAT HAD WE BEEN GOING FASTER WE WOULD HAVE NEARLY DIED! WENT TO MY CHEVY DEALER IMMEDIATELY AT HENDERSON CHEVY (SPARE ON) - COMPLETELY IGNORED MY COMPLAINT. PLEASE HELP !!!! WE ARE TERRIFED TO DRIVE THIS TRUCK AND CANNOT AFFORD TO JUST BUY ALL NEW TIRES - AND WHAT ABOUT BEING HURT AND THIS HAPPENING JUST LIKE IT DID TO SO MANY OTHERS THE SAME WAY (THEIR SUV'S AND FIRESTONE WILDERNESS TIRES) - AGAIN HELP PLEASE!*AK
WIFE EXPERIENCED SEVERE ACCELERATION, UP TO 100 MPH, AND COULD NOT STOP IT. WE TOOK THE 2001 CHEVROLET SUBURBAN IN FOR SERVICE. THEY SAID THEY COULD NOT FIND A PROBLEM. THAN, I EXPERIENCED THE SAME SITUATION WITH A SEVERE ACCELERATION. THE DEALER SERVICE PEOPLE STILL SAY THEY COULD NOT FIND A PROBLEM. *LA
WHEN THE STEERING WHEEL WAS TURNED OR VEHICLE DRIVEN OVER A PUMP IN THE ROAD ENTIRE STEERING WHEEL AND COLUMN SHOOK. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO ACKNOWLEDGED THE PROBLEM AND PACKED THE STEERING COLUMN. THE PROBLEM RECURRED A YEAR LATER. THE MANUFACTURER WAS CONTACTED, BUT DIDN'T ACKNOWLEDGE THE PROBLEM.*AK
AFTER FILLING UP WITH GAS AT SAM'S, I DROVE DOWN TO THE SAMS STORE TO MAKE PURCHASES. WHEN I RETURNED TO MY VEHICLE, A POOL OF GAS WAS UNDERNEATH AND BESIDE MY SUBURBAN CAUSING A HUGE FIRE HAZARD. THE FIRE DEPT. WAS CALLED TO THE SCENE AND OFFERED TO ESCORT US TO OUR CHOICE OF REPAIR LOCATION. THE LOCAL CHEVROLET DEALERSHIP REPLACED THE FUEL MODULE WHICH THEY SAID HAD "GONE BAD" AND CAUSED FUEL TO BE PUMPED OUT OF THE TANK. THE POSSIBLE HAZARDS TO ME AND MY FAMILY ASSOCIATED WITH THIS FUEL LEAKAGE TERRIFY ME.*AK
WHILE DRIVING 60 MPH VEHICLE LOST POWER . AS A RESULT, CONSUMER HAD TO ENGAGE THE VEHICLE INTO NEUTRAL AND COAST OVER TO THE SIDE OF THE ROAD. DEALER STATED THAT FUEL INJECTION SYSTEM MALFUNCTIONED.*AK
FUEL PUMP WIRES EXPERIENCED AN ELECTRICAL SHORT. AS A RESULT, THE FUEL TANK PRODUCED A HOLE, CAUSING LEAKAGE WHEN PUTTING IN FUEL. *AK
DRIVER AND PASSENGER SIDE SEAT BELTS WERE INOPERATIVE AND LOCKED. WHEN BRAKES WERE APPLIED THE SEAT BELTS FAILED. *AK
THE TREAD SEPARATED ON THE REAR PASSENGER TIRE OF OUR 2001 SUBURBAN. THE TIRE IS A FIRESTONE WILDERNESS LE WITH 48,000 MILES ON IT THE SERIAL NUMBER IS V672WL23600. IT WAS A 65 DEGREE DAY AND THERE WAS NO LOAD ON THE VEHICLE. THE INSIDE 1/3 OF THE TIRE LOOKED LIKE SOMEONE TOOK A KNIFE AND SLICED DOWN UNDER THE CORDS.*AK
THE VEHICLE DISPLAYED A LOUD NOISE THAT SOUNDED LIKE A MUFFLER AND OR VACUUM. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH THEY HAD TAKEN DIAGNOSTIC TESTS BUT WASN'T SURE WHAT THE PROBLEM WAS. THEY THEN STATED THAT THERE WAS A KNOWN PROBLEM WITH THE INTAKE SYSTEM IN WHICH AIR WOULD SURROUND THE ENGINE. THE PROBLEM SEEMED TO WORSEN EACH TIME THE VEHICLE WAS IN MOTION. THE RIGHT FRONT WINDOW WAS INOPERATIVE DUE TO THE MOTOR GOING BAD. *AK *SC *JB
PARKING BRAKE FAILS TO HOLD. *AK
2001SUBURBAN Z55 AUTORIDE SUSPENSION, NOT WORKING. HARSH RIDE WITHOUT SHOCK DAMPERING. DEALRER EXAMINED WITH NO CODE PROBLEMS. HOWEVER, HARSH RIDE CONTINUES. HELP. *LA
I TOOK MY 2001 SUBURBAN FOR THE ANNUAL INSPECTION. THE SHOP CALLED TO SAY IT DID NOT PASS DUE TO THE PARKING BRAKE NOT HOLDING. THERE IS NEVER A NEED TO USE THE PARKING BRAKE IN HOUSTON, THEREFORE I HAVE NEVER USED IT. THERE ARE 4 PEOPLE IN MY OFFICE THAT HAVE HAD THE EXACT PROBLEM AND HAD TO PAY TO REPAIR THIS PROBLEM BECAUSE IT IS CONSIDERED NORMAL WEAR. I CALLED CHEVROLET ZONE TO REPORT THIS, BUT OF COURSE THEY CLAIM TO KNOW NOTHING ABOUT ANY PROBLEMS WITH THE EMERGENCY BRAKE. THE SHOP REMOVED THE TIRES AND FOUND THAT THE BRAKE PADS WERE RIPPED TO SHREADS AND THE ROTOR WAS SO BADLY ETCHED THAT IT HAD TO BE REPLACED. TOTAL COST TO REPAIR THE PROBLEM ON A VEHICLE WITH 37,000 MILES WAS 350.00 PER SIDE. PLEASE INVESTIGATE THIS PROBLEM SO HOPEFULLY CHEVROLET WILL HAVE TO ANNOUNCE THE CLEAR DEFECT IN THE NEW SUBURBAN/TAHOE DESIGN. THE MECHANIC TOLD ME HE SEES THIS PROBLEM ON A REGULAR BASIS. *MR
VEHICLE - 2001 CHEVY SUBURBAN, ` 46000 MILES. THE COMPONENT FAILURE INVOLVED AN ABS (ANTILOCK BRAKE) MODULE AND PUMP. A RELAY OR SOME OTHER ELECTRICAL COMPONENT FAILS AND THE PUMPS RUNS CONTINUOUSLY, EVEN WITHOUT THE KEY IN THE IGNITION. APPARENTLY THIS DAMAGES THE PUMP AND THE WHOLE UNIT MUST BE REPLACED AT A COST OF APPROXIMATLEY $ 1000. IT SEEMS THAT THIS SHOULD BE CONSIDERED A SAFETY DEFECT BECAUSE IT INVOLVES THE CRITICAL COMPONENT OF THE BRAKING SYSTEM. THESE MUST BE FAILING AT A SIGNIFICANT RATE DUE TO A COMMENT FROM THE SERVICE PROVIDER THAT THE CHEVY DEALER HAD 6 UNITS IN STOCK INDICATING FAIRLY ACTIVE INVENTORY. I FELT IT WAS IMPORTANT TO NOTIFY A REGULATORY AGENCY REGARDING THIS MATTER.*AK
I OWN A 2001 SUBURBAN. THE TRUCK USES 1 QT OF MOTOR OIL TO EVERY 1000 MILES. THE DEALER IS FREDRICK CHEVROLET OF LEBANON, PA. THE GM SONG THEY SING IS THAT THIS IS NORMAL FOR A 5.3 ENGINE. I CAN'T BELIEVE THAT THIS IS NORMAL. DOES GM HAVE A PROBLEM AND DON'T WANT TO OWN UP TO IT? WHAT ABOUT POLLUTION? *AK
CONSUMER TOOK VEHICLE TO HAVE A STATE INSPECTION DONE AND FOUND THAT THE PARKING BRAKE WAS NOT HOLDING THE VEHICLE. IT WAS TAKEN TO THE CHEVROLET DEALER, AND THEY FOUND THAT THE PARKING BRAKE SHOES WERE WORN OUT, AND BOTH BRAKE ROTORS NEEDED TO BE REPLACED. *AK
THE ELECTRONIC BRAKE CONTROL MODULE (EBCM) HAS FAILED ON MY 2001 SUBURBAN. WITHOUT MANIPULATION OF THE ABS RELAY, THE ABS MOTOR RUNS CONTINUOUSLY. THIS FAILURE LEAVE MY VEHICLE WITHOUT USABLE ANTI-LOCK BRAKES (ABS). THIS IS A HEAVY VEHICLE, AND I CONSIDER ABS TO BE A CRITICAL SAFETY SYSTEM. NO UNUSUAL EVENTS OR CONDITIONS PRECEEDED THIS FAILURE. THIS VEHICLE HAS AROUND 47,000 MILES ON IT, AND HAS BEEN IN SERVICE SINCE APRIL OF 2001. REPAIR REQUIRES A PART THAT COSTS $809.28. WITH DEALER SHOP TIME AND A REPLACEMENT VEHICLE, I EXPECT THE REPAIR TO COST ALMOST $1000.00. *AK
ABS MODULE FAILED FOR NO REASON AT 37000 MILES, DEALER SUGGEST REPLACE @ COST OF 1198.00 VERY EXPENSIVE FOR VEHICLE BARELY OUT OF ORIGINAL WARRANTY. *AK
UPON INSPECTION OF THE TIRES BY THE DEALERSHIP, WHILE DOING AN OIL CHANGE, THEY NOTICED THAT ALL FOUR TIRES WERE EXPERIENCING TREAD SEPARATION. *AK *LA
FUEL PUMP WIRES OVERHEAT WHEN THE WEATHER IS WARM. AS A RESULT THE VEHICLE BECOMES INOPERATIVE. *AK
PARKING BRAKE FAILURE - 2001 CHEVROLET SUBURBAN DURING STATE INSPECTION (TEXAS) APPARENT CAUSE OF PARKING BRAKE FAILURE IS DUE TO MISALIGNMENT OF PARKING BRAKE SHOE. CHEVROLET HAS REDESIGNED THEIR THE RETAINING CLIP WHICH HOLDS THE PARKING BRAKE SHOE IN PLACE. THE REDESIGNED CLIP DOES NOT ALLOW THE PARKING BRAKE SHOE TO FLOAT OR MOVE INSIDE THE ROTOR OF THE REAR PARKING BRAKE ASSEMBLY. IN THIS CASE THERE WAS ABNORMAL WEAR TO THE INSIDE OF THE PARKING BRAKE ROTOR ON THE DRIVER'S SIDE AS WELL AS ABNORMAL WEAR ON THE PARKING BRAKE SHOE. THERE WAS NO NOTICEABLE WEAR ON THE PASSENGER'S SIDE REAR BRAKE ROTOR OF PARKING BRAKE SHOE. CHEVROLET HAS ISSUED A TECHNICAL BULLETIN TO ITS DEALERS WHICH ADDRESSES THE PARKING BRAKE SHOE COMING INTO CONTACT WITH THE ROTOR WHEN THE PARKING BRAKE IS NOT ENGAGED OR SET. THE FIX IS THE REDESIGNED CLIP WHICH REPLACES THE OLD CLIP. IN OUR CASE, WE DO NOT USE THE PARKING BRAKE ON A REGULAR BASIS (IF AT ALL) AND THE PROBLEM WAS FOUND DURING A NORMAL ROUTINE STATE INSPECTION (TEXAS) - AS IT FAILED TO PASS THE TEST DUE TO THE PARKING BRAKE NOT HOLDING.
I HAD A 2001 CHEVY SUBURBAN WITH AN OIL CONSUMPTION PROBLEM. IT USED 1 TO 2 QUARTS OF OIL EVERY 2000 MILES. AFTER SEVERAL COMPLAINTS TO THE DEALER AND GM I WAS FORCED TO FILE A LAWSUIT WHICH WAS HEARD BY AN ARBITRAITOR. I WAS AWARDED FULL MSRP VAULE OF THE VEHICLE WHILE GM MAINTAINED THEIR POSITION THAT NOTHING WAS WRONG EVEN AFTER FAILING THEIR OIL CONSUMPTION TEST. I NOW HAVE A 2002 2500 SUBURBAN WITH NO PROBLEMS. THE ENGINE IN THE 2001 1500 SUBURBAN HAS AN OIL CONSUMPTION PROBLEM !!! DEALER STILL REFUSES TO REFUND EXTENDED WARRANTY MONIES . *JB
WHILE DRIVING AT 25 MPH CONSUMER HEARD A POPPING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THEN, THE CONSUMER WAS UNABLE TO STEER. CONSUMER WAS ABLE TO SPIN THE STEERING WHEEL ON THE COLUMN WITHOUT TURNING THE TIRES.*AK
I RECENTLY TOKK MY 2001 CHEV SUBURBAN TO THE DEALERSHIP FOR MISC REPAIRS. ONE OF WHICH WAS THAT THE EMERGENCY/PARKING BRAKE NO LONGER HELD THE VEHICLE AT ALL. EITHER IN FORWARD OR REVERSE. ONE DAY I WENT TO USE IT AND IT DIDN'T WORK AT ALL. HOW LONG HAD IT BEEN THIS WAY? I RARELY, IF EVER, USE THE PARKING BRAKE SO I ASSUMED IT WAS BROKEN AND WOULD BE COVERED UNDER WARRANTY SINCE THE VEHICLE IS ONLY 2.5 YEARS OLD AND ONLY HAS 18,900 MI. THE DIAGNOSIS WAS THAT THE PARKING BRAKE NEEDED "ADJUSTMENT" AND THIS WAS A NORMAL WEAR CONDITION AND WOULD COST ME $65. I FELT I HAD NO CHOICE TO NOT HAVE MY BRAKES WORK, SO I COMPLIED. IT WAS SUGGESTED BY THE SERVICE ADVISOR TO USE IT MORE OFTEN AND THAT WOULD KEEP IT IN ADJUSTMENT? I FEEL THERE IS SOMETHING WRONG WITH THIS BRAKE OR VEHICLE DESIGN, ESPECIALLY AFTER READING OTHERS COMPLAINTS ON THIS WEBSITE. I HAD MY PREVIOUS VEHICLE FOR 11 YEARS AND 90K MILES AND NEVER HAD AN ISSUE WITH A PARKING BRAKE. THIS IS NOT SOMETHING THAT YOU CAN AFFORD TO GO TO USE AND FIND OUT IT DOESN'T WORK! BASED ON THE NUMBER OF COMPLAINTS I URGE YOU TO LOOK INTO THIS DANGEROUS SITUATION - NOT TO MENTION COSTLY TO THE CONSUMER FOR NO REASON AT ALL.*AK
I RECENTLY HAD THE FUEL PUMP UNIT REPLACED ON MY 2001 SUBURBAN FOR THE 2ND TIME. THE VEHICLE IS ONLY 2.5 YEARS OLD WITH 19,000 MILES. THIS IS A VERY DANGEROUS PROBLEM BECAUSE THE VEHICLE JUST SHUTS DOWN WHILE DRIVING AND WILL NOT RESTART. THIS MOST RECENT TIME I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE UPSLOPE OF A HWY BRIDGE. LUCKILY I WAS NOT REAR ENDED WHILE WAITING FOR ASSISTANCE. I FEEL THERE IS SOME TYPE DEFECT IN THIS PRODUCT. I EVEN ASKED THE SERVICE ADVISOR AT THE DEALERSHIP IF THIS IS A COMMON PROBLEM AND HE SAID YES. PLEASE INITIATE AN INVESTIGATION INTO THIS ISSUE. TO HAVE THIS PROBLEM 2X WITHIN 2.5 YEARS IS DANGEROUS AND UNREASONABLE. I SAW THE WARRANTY PAPERS AND IT COST OVER $500 EACH TIME TO REPLACE THE FUEL PUMP. WHEN IS IT GOING TO GO OUT NEXT? WHERE WILL I BE? AND WHO IS GOING TO PAY FOR IT WHEN THE CAR IS SOON OUT OF WARRANTY?*AK
WHILE ATTEMPTING TO DEPART FROM PICKING UP OUT TRAVEL TRAILER, BOTH THE POWER STEERING AND BRAKES WENT OUT ON OUR 2500 4 WHEEL DRIVE SUBURBAN. THE ONLY THING THAT STOPPED THE SUBURBAN WAS THE TRAILER'S BRAKES. LUCKLY WE WERE STILL IN THE PARKING LOT AND THEREFORE GOING SLOW. UPON EXAIMINATION, I PULLED THE SURPINETINE BELT OFF AND THE POWER STEERING PULLY AND SHAFT CAME OFF. FROM WHAT I UNDERSTAND THE STEERING AND THE BRAKES ARE CONNECTED. THIS CAN ALSO HAPPEN WHEN THE BRAKE BOOSTER GOES OUT. THE GOOD THING IS THAT THIS NOT ONLY HAPPENED IN TOWN BUT NOT ON THE FREEWAY GOING DOWN A GRADE PULLING A 9,000 LBS TRAILER. I HAVE REPLACED THE POWER STEERING PUMP AND AM IN THE PROCESS OF HAVING THE BRAKES BLEED AS THEY DON'T "FEEL" RIGHT.*AK
WHILE DRIVING AT HIGH SPEEDS (65 MPH), THE ELECTRICAL SYSTEM SHUTS DOWN WITHOUT WARNING. LOST OF ENGINE POWER, POWER STEERING, POWER BRAKES,ETC. THIS HAS HAPPENED TWICE IN 6 MONTHS. THE PROBLEM IS THE ECM-B FUSE BLOWING. THE DEALER SAYS THAT EVERYTHING CHECKS OUT AND THAT IT IS A RANDOM PROBLEM. I CAN'T IMAGINE PUTTING MY WIFE AND FOUR KIDS IN A CAR THAT SHUTS OFF WITH NO WARNING. *JB
MY VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE SMOKE STARTED COMING OUT OF THE CD/RADIO. WITHIN MINUTES THE SMOKE WAS SO THICK THAT OUR EYES WERE BURNING AND IT WAS DIFFICULT TO SEE AND BREATHE. BY THE TIME I GOT THE CAR OVER AND EVACUATED 5 KIDS AND A DOG, FIRE WAS ACTUALLY VISIBLE. THE FLAME WAS COMING OUT OF THE CD PLAYER.*AK
FILLED TANK AND PARKED VEHICLE IN GARAGE. WHOLE HOUSE WAS PERMEATED WITH GAS FUME ODOR. FOUND A POOL OF GASOLINE BETWEEN THE DRIVER SIDE FRONT AND REAR DOORS. MECHANIC SAID THAT THE FUEL PUMP WIRE OVERHEATED AND MELTED AN ELECTRICAL CONNECTOR ALLOWING FUEL TO LEAK OUT.
VEHICLE LOST ALL POWER AT HIGHWAY SPEED. *AK
2001 CHEVROLET SUBURBAN 2WD. *AK
AIRBAG WARNING LIGHT COMES ON AND STAYS ON WHEN VEHICLE WAS AT IDLE. CAME ON 1 WEEK TO THE DAY THAT THE ABS MODULE SHORT-CIRCUITED AND FAILED RESULTING IN A $765.00 REOAIR BILL. VEHICLE IN OPERATION FOR ONLY 28 MONTHS WITH 45,000 MILES ON THE VEHICLE.*AK
@2001 CHEVY SUBURAN ABS MODULE WENT OUT AT 33,000 MILES. FIXED UNDER EXTENDED WARRANTY. WENT OUT AGAIN AFTER 35,000 ADDITIONAL MILES DEALER SAYS NOTICE IT HAPPENS ON THIS MODEL CAR BUT NOT RECALLED YET. COST ABOUT 1200 TO FIX. ABS LIGHT COMES ON AND STAYS. CAN HEAR MOTOR RUNNING EVEN WHEN CAR TURNED OFF. DRAINS BATTERY AND CAR WILLNOT START.MODULE HAD TO BE REPLACED BOTH TIMES. SHOULD NOT BE HAPPENING.
BATTERY WARNING LIGHT COMES ON, VEHICLE ENGINE DIES. CAN BE RESTARTED IN A FEW SECONDS. HAS HAPPENED 2 TIMES IN 3 MONTHS.DEALER DIDNT RECTIFY PROBLEM,THEY ARE PUZZLED.
WE HAVE A 2001 CHEVROLET SUBURBAN. STARTING IN SEPTEMBER 2003, WHEN THE GAS LEVEL GOT TO 1/2, THE GAS GAUGE WOULD DROP TO EMPTY AND THE LOW FUEL LIGHT WOULD GO ON, THEN THE LIGHT WOULD GO OFF AND THE GAS GAUGE WOULD GO BACK TO 1/2. THIS HAPPENED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 20, 2003. THEY SAID THEY TESTED, INSPECTED AND RETURNED THE VEHICLE TO ME ON OCTOBER 22, 2003. THEY SAID THEY COULD NOT FIND ANYTHING WRONG AND COULD NOT GET IT TO FAIL AGAIN. ON OCTOBER 26, 2003, THE SAME THING HAPPENED ONLY THE VEHICLE "SHUT DOWN" WITHOUT WARNING. IT COULD NOT BE RE-STARTED AND THE VEHICLE HAD TO BE TOWED TO A DEALERSHIP, THERE THEY" REPLACED PCMB FUSE BLOWN AND FUEL SYSTEM CIRCUIT HAD A SHORT TO GROUND, FOUND WIRES AT MODULE BURNED. THEY REPLACED FUEL MODULE, FUEL PUMP RELAY AND FUSES". ON JANUARY 12, 2004, THE VEHICLE AGAIN "SHUT-DOWN" WITHOUT ANY WARNING. IT RESTARTED IN ABOUT 20 MINUTES. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY HAVE BEEN DRIVING IT FOR ABOUT FOUR WEEKS, BUT CAN FIND NOTHING WRONG WITH IT AND IT HAS NOT SHUT DOWN AGAIN. THEY HAVE NOT DONE ANYTHING TO FIX IT AS THE PROBLEM IS "INTERMITTENT" AND THE PROBLEM OF SHUTTING DOWN COULD NOT BE REPLICATED. THEY CAN FIND NO SPECIFIC CAUSE. THE DEALERSHIP WANTS ME TO PICK UP THE VEHICLE TOMORROW, FEBRUARY 12, 2004. THERE IS NO ADVANCE WARNING WHEN THE VEHICLE SHUTS DOWN CAUSING LOSS OF POWER TO BRAKES, STEERING AND ALL OTHER COMPONENTS. THIS IS A POTENTIALLY DISASTROUS PROBLEM, A VERY SERIO
THE VEHICLE ACCELERATED UNEXPECTEDLY. THE VEHICLE WAS BEING DRIVEN AT 65 MPH THEN SUDDENLY ACCELERATED TO 90 MPH. THE DRIVER HAD TO SHUT OFF ENGINE IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE DRIVER WAS TOLD THERE WAS NO PROBLEM, HOWEVER THE MECHANIC SAID IT WAS TOO COLD. PROVIDE FURTHER DETAILS. *JB
ELECTRICAL: IF KEY IS TURNED TO ACCESSORY; AFTER APPROXIMATELY 10 MINUTES THE BATTERY IS DRAINED AND CAR WILL NOT START. THIS HAS BEEN GOING ON FOR 3 YEARS EVEN WITH A NEW BATTERY REPLACEMENT. ALSO, FREQUENTLY THE CLOCK DISPLAY WILL BE ON THE WRONG TIME AND LIGHTS FLICKER WHEN USING THE POWER WINDOWS.*AK
AFTER TAKING MY TRUCK IN FOR A COMPLETE FUEL SYSTEM CLEANING SERVICE, I STARTED TO HEAR A RATTLING SOUND EVERY TIME I TURNED ON THE AC. I TOOK IT BACK TO THE DEALERSHIP (CAPITAL CHEVROLET IN MONTGOMERY, ALABAMA) THINKING THAT THEY FORGOT TO TIGHTEN UP SOMETHING -- ONLY TO FIND OUT I NEED A NEW AC COMPRESSOR. I OVERHEARD THE SERVICE TECHNICIAN SAY THAT THERE IS A BULLETIN OUT ON THIS. I CALLED THE 800# BUT HAVE NOT GOTTEN A RESPONSE IN OVER A WEEK. I WAS TOLD BY 2 INDEPENDENT SERVICE MECHANICS THAT THIS IS A MAJOR PROBLEM WITH THAT THE SUBURBAN AND TAHOE!!! DECEMBER 2002. ATTEMPTED TO STOP SUDDENLY. BRAKES LOCKED AND THE CAR WENT INTO A TERRIBLE SKID. WAS UNABLE TO CONTROL THE BRAKES BY PUMPING. THE CAR EVENTUALLY SKIDDED OFF THE ROAD INTO A DITCH CAUSING TREMENDOUS FRONT-END DAMAGE. AIR BAGS NEVER DEPLOYED. CAR WAS GOING ABOUT 25 MILES/HOUR WHEN BRAKES WERE APPLIED.
BATTERY CONNECTION CABLES-CABLES WIGGLE LOOSE AND CAR CANNOT BE STARTED. THIS HAS OCCURRED NUMEROUS TIMES IN THE PAST 4 MONTHS. THE DEALERSHIP STATES THAT THEY KNOW THIS IS A PROBLEM HOWEVER, THEY SAY THERE IS NO WAY TO FIX IT.
MY 2001 CHEVROLET SUBURBAN HAS THE POWER STEERING BRIEF FAILURE PROBLEM I READ ABOUT IN THE WALL STREET JOURNAL. USUALLY AT LOWER SPEEDS, THE POWER STEERING STOPS WORKING MOMENTARILY GIVING ONE A BRIEF MOMENT OF PANIC.
THE ABS EBCM MODULE ON MY 2001 SUBURBAN WENT OUT. CHEVY DEALER WILL NOT WARRANTY. A VERY EXPENSIVE FIX $1100.00 FOR THE MODULE ALONE. *LA
I REPLACED THE GAS TANK ON MY 2001 CHEVROLET SUBURBAN ON 2 JAN BECAUSE I HAD DETECTED A GAS SMELL. MY INDEPENDENT MECHANIC DISCOVERED A LEAK IN THE TANK BECAUSE IT HAD SPLIT AT THE MIDPOINT IN THE SIDE OF THE TANK. WHEN I CONTACTED CHEVROLET, THAT SAID THAT THEY DID NOT WANT TO SEE THE TANK BECAUSE AN INDEPENDENT MECHANIC REPLACED IT INSTEAD OF A CHEVROLET SERVICE FACILITY. MY REASON FOR WRITING IS THAT THE GAS TANK SPLIT FOR NO APPARENT REASON. SINCE NOTHING STRUCK THE TANK TO CAUSE THE SPLIT, I BELIEVE THAT THIS IS UNUSUAL AND WORTHY OF NOTE. THE ORIGINAL TANK WAS DEFECTIVE, IN MY OPINION.*AK
I TOOK MY 2001 SUBURBAN TO HAVE A STATE INSPECTION DONE AND FOUND THAT THE PARKING BRAKE WAS NOT HOLDING. I THEN TOOK THE VEHICLE TO THE CHEVROLET DEALER AND THEY FOUND THAT THE PARKING BRAKE SHOES WERE WORN ALL THE WAY DOWN AND BOTH ROTORS NEEDED REPLACEMENT BECAUSE THEY WERE RUSTED INSIDE AND THE PARKING BAKE SHOES WOULD NOT HOLD. I ONLY HAVE 37000 MILES ON THE VEHICLE. THE DEALER WAS ONLY WILLING TO SPLIT THE COST OF THE ROTORS AND THE INSTALLATION OF THE ROTORS EVEN THOUGH THE PARKING BAKE WORE OUT AFTER ONLY 37000 MILES OR EVEN LESS. THE DEALER REPORTED THAT THE PARKING BRAKE SHOULD LAST LONGER THAN 37000 MILES. I AM THE ONLY PERSON WHO DRIVES THIS VEHICLE AND THE PARKING BRAKE WAS NEVER LEFT ON WHILE DRIVING. THERE IS A DEFECT ON THE ENGINEERING OF THE PARKING BRAKE SYSTEM THAT IT WEARS OUT THIS FAST WITH ONLY BEING USED WHEN THE VEHICLE IS PARKED.
COMPLAINT REGARDING MANUFACTURING DEFECT- PARKING BRAKE.*MR (NAR) *CB
I ASKED HUFFINES CHEVROLET [PLANO, TX] TO CHECK MY 2001 CHEVROLET SUBURBAN AS THE PARKING BRAKE WAS NOT HOLDING. THE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD ROLL. THEIR SERVICE DEPARTMENT FOUND THAT THE EMERGENCY PARKING BRAKE HAD CAUSED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. THE DEALER INDICATED THAT THIS WAS THE RESULT OF THE BODY STYLE CHANGE IN 2000. THE NEW DESIGN OF THE EMERGENCY BRAKE PLACED IT IN CONTACT WITH THE ROTORS WHICH CAUSES PREMATURE WEAR. THIS IS NOT A REPAIR THAT IS COVERED UNDER THE 36 MONTH/36,000 MILE BUMPER-TO-BUMPER WARRANTY. DESPITE THAT, THE DEALER REPLACED THE PADS AND ROTORS AT NO CHARGE. I AM STILL NOT CLEAR AS TO WHY, BUT THE DEALER TOLD ME THAT I WOULD HAVE INCURRED THE EXPENSE OF THE REPAIR IF THE VEHICLE HAS OVER 30,000 MILES. I'M LED TO BELIEVE THAT THIS IS AN ITEM, THAT DUE TO THE NUMBER OF REPORTED OCCURRENCES, THAT GM IS REPAIRING UNDER WARRANTY UP TO 30,000 MILES. I CONSIDER MYSELF FORTUNATE IN THAT I BROUGHT MY VEHICLE TO THEM AT 29,700 MILES. AS A SIDE NOTE, I WILL POINT OUT THAT WHEN THIS VEHICLE WAS PURCHASED NEW FROM HUFFINES CHEVROLET, THE PARKING PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR. MY WIFE AND I BOTH FOUND THAT TO BE ODD. WE ALWAYS USE THE PARKING BRAKE AND WE NEVER HAD ONE OPERATE IN THAT FASHION. BUT THE DEALER SAID THAT WAS NORMAL AND THAT BRAKE WAS HOLDING THE VEHICLE. THE EXISTENCE OF A POTENTIAL EMERGENCY BRAKE MECHANISM DEFECT IS A VERY SERIOUS AND DANGEROUS CASE FOR ALL OWNERS OF T
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →