Page 5 of 9 · complaints 201–250 of 440

2001 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 5, 200544,222 milesWA

I STOPPED TO GET GAS 1 MILE FROM MY HOUSE ON THE WAY TO WORK. I FILLED THE TANK AND GOT BACK IN THE CAR. WHEN I TRIED TO START THE ENGINE IT CONTINUED TO TURN OVER BUT WOULD NOT START. I TRIED 3 TIMES. A PERSON BEHIND MY 2001 SUBURBAN NOTICED GASOLINE LEAKING BENEATH THE CAR. IT INITIALLY WAS LEAKING ABOUT A 1/4 GALLON PER MINUTE. THE FIRE DEPARTMENT AND HAZARD RESPONSE TEAM WAS CALLED. THE SPILL WAS LIMITED TO 2 GALLONS. A TOE TRUCK TOOK THE CAR TO THE DEALER. THE DEALER DETERMINED THAT A SHORT HAD OCCURRED INSIDE THE FUEL TANK WHICH CAUSED THE FUEL PUMP TO MELT AND LEAK TO THE ATMOSPHERE. THE SERVICE REP (TRENT) TOLD ME HE HAD NOT SEEN THIS BEFORE. I WAS ALSO TOLD THAT IT WAS UNLIKELY TO CAUSE A FIRE BECAUSE IT IS IN A LOW OXYGEN ENVIRONMENT. HOWEVER, I FOUND SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM WITH 2001 SUBURBANS ON THE INTERNET IN LESS THAN 5 MINUTES OF SEARCHING AFTER RETURNING HOME.*AK THE 2001 SUBURBAN HAS ONLY $44,000 MILES ON IT. I BELIEVE THIS IS A VERY SERIOUS INCIDENT NEEDING IMMEDIATE REMEDY FROM THE MANUFACTURER. THE COST OF THE REPAIR WAS $731.01. A NEW FUEL PUMP MODULE 25315983 AND FILTER 25171792 WAS INSTALLED. COST OF PARTS ALONE WAS $441.88. THE REST WAS TAX AND LABOR. IN ADDITION I PAID TOWING COST IN THE AMOUNT OF $ 99.84.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Mar 2, 200555,890 milesNC

VEHICLE STALLED ON 4 LANE HIGHWAY----FUSES BLOWN- ALMOST CAUSED ACCIDENT---HAS STALLED SEVERAL TIMES- NOT REPAIRED-STILL STALLING AND BLOWING FUSES.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 28, 200551,000 milesPA

WITH ENGINE RUNNING, THERE IS ALWAYS A LOUD WHINE NOISE FROM FUEL TANK. I SUSPECT MAYBE FUEL PUMP. 52000 MILES. HTTP://WWW.AUTOMOTIVEFORUMS.COM/F1451-SUBURBAN.HTML YOU SHOULD ADD "AUTOMOTIVE FORUMS" TO YOUR SOURCE LIST ON THIS WEBSITE.

Steering
Filed Feb 28, 200551,000 milesPA

POWER STEERING PUMP FLOW CONTROL VALVE ACTUATOR OR POWER STEERING GEAR VALVE IMBALANCE CAUSING TIRE WEAR AND UNNECESSARY ALIGNMENTS. EXCESSIVE TIRE WEAR IN ONLY 2 MONTHS SINCE BRAND NEW. VEHICLE WAS PULLING TO THE RIGHT AT ALL SPEEDS. TWO SEPARATE ALIGNMENTS AND NUMEROUS TIRE ROTATIONS (COSTS TO CUSTOMER) FAILED TO CORRECT. UNIQUE SYMPTOM IS STEERING WHEEL TURNS TO ONE SIDE WHEN ENGINE IS STARTED (PUMP ACTIVE) AND STEERING WHEEL MOVED EASILY TO ONE SIDE AND HIGH STEERING EFFORT TO OTHER SIDE. OTHER SYMPTOM WHINE FROM STEERING PRESSURE HOSES (CAVITATION). STEERING BLEED OF AIR DID NOT FIX. (HTTP://WWW.AUTOMOTIVEFORUMS.COM/)

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 27, 200562,000 milesGA

FUEL PUMP FAILURE ON A 2001 SUBURBAN. *JB

Electrical System › Wiring › Front Underhood
Filed Feb 26, 200541,000 milesUT

2001 CHEVY SUBURBAN 1500 ELECTRICAL FROM TIME I BOUGHT VEHICLE RADIO WOULD RESET TIME TO 1:00 (DEFAULT) FOR NO REASON. DEALER REPLACED RADIO AND PROBLEM PERSISTED. NOW THE RADIO WORKS SOME OF THE TIME MOSTLY NOT AT ALL, AND THE CD PLAYER WORKS SOME OF THE TIME. LIGHTS DIM OFTEN WHEN DRIVING, OBVIOUSLY MORE NOTICEABLE AT NIGHT AND LONG TRIPS. WE HAD THE ALTERNATOR CHECKED TO BE SURE WE DIDN'T GET STRANDED AND IT WAS FINE. LAST WEEK, THE LOW BEAM LIGHTS STARTED WORKING SOME OF THE TIME. WHEN YOU SWITCH FROM HIGH TO LOW BEAMS YOU HAVE NO BEAMS, NEXT TIME YOU MIGHT HAVE LOW BEAM. THE SEAT ADJUSTMENT FOR PERSON ONE AND TWO, HAS LOST ITS MEMORY ON A COUPLE OCCASIONS SO CHEVY REPLACE THAT. I AM CONCERNED THAT THIS IS AND ELECTRICAL PROBLEM AND GOING TO TURN INTO A FIRE HAZARD. I FEEL LIKE CHEVY IS ONLY REPLACING WHAT THEY CAN AND NOT REALLY FINDING THE SOURCE OF THE PROBLEM. THEY HAVE NOT BEEN WILLING TO LOOK INTO FAR ENOUGH TO RESOLVE THE REAL ISSUE. *JB

Electrical System › Horn
Filed Feb 14, 200570,000 milesAR

THE HORN FUSE KEPT BURNING OUT. CONSUMER TOOK THE VEHICLE TO DEALER, AND NO DFECTS WERE FOUND. LATER, WHILE PARKING IN THE DRIVEWAY, IT STARTED TO BLOW OWN ITS OWN. HEADLIGHTS WENT OFF WHILE BEING DRIVEN, AND CURRENTLY THEY DO NOT WORK AT ALL.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 14, 200575,000 milesGA

OWNER WAS BACKING OUT OF THE DRIVEWAY AND THE ABS LIGHT CAME ON. IT LOCKED UP THE WHEELS, AND THE VEHICLE WOULD NOT MOVE. OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND WAS INFORMED OF THE EXISTING PROBLEM, AND THAT THIS VEHICLE WAS THE SIXTH VEHICLE OF ITS KIND TO ENCOUNTER THIS DEFECT. *AK

Power Train › Automatic Transmission
Filed Feb 11, 200581,000 milesFL

PERFORMED A "KICK DOWN" TO PASS DUMP TRUCK ON HIGHWAY. AFTER PASSING THE TRUCK AND BACK IN MY LANE OF TRAVEL THE ENGINE OVER REVS TO 5000+ RPMS AND CAR HALTS TO A STOP IN FRONT OF THE DUMP TRUCK THAT I JUST PASSED, FORCING HIM TO SWERVE AND STAND ON ITS BRAKES TO AVOID REAR-ENDING ME. THE CAR NOW HAS ONLY TWO FUNCTIONING GEARS, 1ST AND 2ND. TRANSMISSION DOWNSHIFTS INTO FIRST WHEN TRYING TO SHIFT TO 3RD. CAR NOW HAS 81000 MILES, MY TRANSMISSION SHOP SAYS THAT MY 3RD AND 4TH GEAR CLUTCHES ARE GONE!!?? AND A $1,500+ REBUILD IS NECESSARY. THE SHOP SAYS ITS SURPRISED THAT THIS HAPPENS TO A LOW MILEAGE TRUCK LIKE THIS. AND SO AM I. *JB

Electrical System
Filed Feb 11, 200580,000 milesFL

HEATED POWER MIRRORS WITH DIMMING FEATURE HAS A LIQUID INSIDE THAT HAS TURNED DIRTY BROWN RESTRICTING SIGHT REARWARD. THE POWER SWITCH ADJUSTING THE REARVIEW MIRRORS INOP. CD PLAYER INOP. SUNROOF INOP. SUNROOF GETS STUCK INSIDE ITS RAILS IN OPEN POSITION. UNABLE TO OPEN OR CLOSE. ENGINE LEAVES POLLS OF OIL INSIDE MY GARAGE APPROX 1QT. PR 1000 MILES. JUST HAD A CATASTROPHIC TRANSMISSION FAILURE WITH A VERY CLOSE CALL ACCIDENT, LOOSING 3RD AND 4TH GEAR REQUIRING COMPLETE REBUILD OF TRANSMISSION, DRIVE AXLE LEAKING OIL. AND OF COURSE ALL THIS HAPPENS JUST OUT OF WARRANTY. THIS CAR TODAY COSTS $ 50,000.- WITH THIS TRIM PACKAGE. HAS ONLY 81000 ON ODOMETER. GM THIS IS NOT GOOD ENOUGH, SHAPE UP OR SHIP OUT. THIS IS MY 3RD LEMON FROM GM. DO THEY NOT MAKE CARS THAT'LL LAST PAST WARRANTIES ANY MORE?? *JB

Service Brakes, Hydraulic
Filed Feb 7, 200571,000 milesTX

THE DESIGN OF THE EMERGENCY BRAKES IS VERY POOR AND ACCORDING TO THE 3 BRAKE SHOPS I VISITED, GM HAS A PROBLEM WITH THE EMERGENCY BRAKE SYSTEM ON SUBURBANS. THE CALIPER CLIPS ON AND IS NOT "FIXED" INTO POSITION. WHAT HAPPENED IN MY CASE AND IS QUITE COMMON IS THAT THE PADS SLIP AND RUB THE DRUM WITHOUT THE KNOWLEDGE OF THE OWNER. THE ONLY WAY TO FIX THIS IS WITH NEW ROTORS AND PADS BECAUSE THE ORIGINAL EQUIPMENT IS SO THIN. THE EMERGENCY BRAKE IS NOT ADJUSTABLE, SO THE ONLY CORRECTIVE ACTION IS THE ABOVE, BUT THERE IS NO GUARANTEE IT WON'T HAPPEN AGAIN ACCORDING TO THE BRAKE SHOPS I SPOKE WITH. THE CLIP GM PROVIDES TO HOLD THE PADS IN PLACE DIDN'T WORK THE FIRST TIME, SO WHY WOULD IT WORK IN THE REPAIR? *JB

Seat Belts › Rear/Other
Filed Feb 7, 200566,000 milesAZ

A PASSENGER IN MY VEHICLE WENT TO USE THE SEAT BELT IN THE REAR SEAT ON THE DRIVERS SIDE AND THE BELT WHICH WAS RETRACTED AT THE TIME CAME OUT AND FAILED TO RETRACT AFTER A LOUD NOISE. THE SEAT BELT IS UNUSABLE. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Jan 25, 200574,000 milesMD

WHEN THE CONSUMER ATTEMPTED TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL BECAME STUCK. THE CONSUMER HAD TO USE EXCESSIVE FORCE . THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB

Air Bags › FrontalCrash
Filed Jan 24, 200557,200 milesNY

DURING A 60 MPH FRONTAL VEHICLE COLLISION, THE FRONT AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB *SC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 24, 200571,000 milesMD

THIS IS MY 2ND COMPLAINT. FIRST WAS ODI # 10088120. SINCE POSTING THAT COMPLAINT, MY FUEL PUMP HAS FAILED 2 MORE TIMES. I HAVE BEEN TRYING TO RESEARCH THIS ON THE WEB, AND HAVE FOUND QUITE A NUMBER OF SIMILAR COMPLAINTS IN AUTOMOTIVE FORUMS ABOUT FUEL PUMPS FAILING IN SUBURBANS AND CHEVY TRUCKS FROM MANY DIFFERENT YEARS. THESE COMPLAINTS DON'T SEEM TO HAVE MADE IT TO THE NHTSA. IT ALSO SEEMS THAT ONCE THE PROBLEM ARISES, IT CONTINUES. THERE MUST BE SOME UNDERLYING DEFECT IN THE VEHICLE THAT IS CAUSING THESE PUMPS TO FAIL. I THINK IT IS RIDICULOUS THAT I WILL HAVE TO TRADE THIS CAR IN BECAUSE I CAN'T KEEP IT RUNNING, AND IT ISN'T EVEN PAID FOR YET. *NM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 19, 2005NY

CONSUMER WAS TRAVELING 45 MPH AND VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE AND HAD IT TOWED TO DEALER. MECHANIC DETERMINED THAT THE FUSES AND CIRCUIT BREAKERS NEEDED TO BE REPLACED DUE TO MELTED WIRES. *AK THE CONSUMER STATED THAT THE BARE WIRES MELTED INSULATION ON THE FUEL PUMP IN THE GAS TANK. FAILURE DUE TO A BAD CONNECTION CAUSING HEAT. ONE WIRE MELTED INTO THE ADJACENT WIRE CAUSING THE FUSE TO BLOW WHILE EMERGED IN FUEL. *TC

Power Train › Driveline › Driveshaft
Filed Jan 11, 2005AZ

I SEE WHERE CHEVROLET IS RECALLING THE SURBURBAN FOR A DEFECTIVE DRIVESHAFT. I HAVE AN EARLY 2001 MODEL AND MY DRIVESHAFT DID CRACKED. I WAS STUCK IN SAN DIEGO FOR TWO DAYS FOR THE DEALER TO GET THE NEW PART. I WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS VERY RARE, THUS HARD TO FIND THE PART. THE MECHANIC TOLD ME THAT THEY COULD NOT FIND THE PART BECAUSE THIS WAS SO COMMON AND THE OTHER DEALERSHIPS DID NOT WANT TO GIVE UP THE PART. FIRST I AM MAD THAT I WAS LIED TO BY THE SERVICE MANAGER, BUT I ALSO WONDER IF THE DRIVE SHAFT PROBEM IS PREVELENT IN THE 2001 SUBURBAN MODEL AS WELL. I WOULD BE INTERESTED IN YOUR RESEARCH.*AK

Steering › Hydraulic Power Assist › Pump
Filed Jan 10, 200574,108 milesMO

DRIVING ON SNOW COVERED ROAD. POWER STERRING PUMP SHAFT FAILED MAKING TRUCK EXTREMELY DIFFICULT TO STEER. POWER STEERING SHAFT FAILED-REPLACED POWER STEERING PUMP-OLD PARTS ARE AVAILABLE. WE WERE FORTUNATE TO BE MOVING SLOWLY .*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jan 4, 200554,047 milesSC

THE ABS BRAKE LIGHT CAME ON, THEN THERE WAS A NOISE WHICH SOUNDED LIKE A VACUUM. CONSUMER DISCONNECTED THE BATTERY. THE NEXT DAY THE BATTERY WAS RECONNECTED, AND THE NOISE CAME BACK. CONSUMER TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND IT WAS DETERMINED THAT ABS BRAKE MODULE NEEDED TO BE REPLACED.*AK...SEVERAL SIMILAR FAILURES ON VEHICLE IN THIS SMALL TOWN. VEHICLE SHOULD BE RECALLED. *AK

Parking Brake
Filed Jan 1, 200524,445 milesLA

ON 2/12/04, I TOOK MY 2001 CHEVY SUBURBAN IN TO THE DEALER BECAUSE THE EMERGENCY/PARKING BRAKE DID NOT WORK. BEING THE FIRST TIME I TRIED TO USE IT AND IT DID NOT WORK, I ASSUMED IT WOULD BE A WARRANTY REPAIR. THE DEALER SAID NO, THIS IS COMMON AND A NORMAL WEAR AND TEAR ADJUSTMENT. I SAID I HAVE NEVER USED IT, HOW CAN IT BE! NOT BEING SAFE W/OUT A EMERGENCY PARKING BRAKE, I HAD TO PAY! AFTER THEIR "ADJUSTMENT" THE BRAKES OR SOMETHING SQUEALED. UPON RETURNING TO THE DEALER, I ASKED THEM TO CHECK THEIR ADJUSTMENT AND MENTIONED WHERE I HAD SEEN ON THE NHTSA SITE ABOUT PARKING BRAKES WEARING ALL THE TIME. THEY ADJUSTED AGAIN TO SPEC AND WHEN I GOT IT BACK, BRAKES STILL DID NOT HOLD THE VEHICLE WELL - IT WOULD NEVER HAVE HELD ON A HILL! I TOOK IT BACK AGAIN TO THE CHEVY DEALER ON 7/13/04 AND ASKED THEM TO CHECK IT AGAIN, AND THEY SAID IT WAS TO SPEC AND IT WAS NOT AN EMERGENCY BRAKE, JUST A PARKING BRAKE. I TOLD THEM IT WOULD NEVER HOLD A VEHICLE THIS SIZE AND WEIGHT ON A HILL! ON 10/25/04, THE VEHICLE WAS MAKING A GRINDING/SCRAPING SOUND WHEN MOVING, SO I TOOK IT TO A TIRE STORE AND THEY DETERMINED THAT THE PARKING BRAKES WERE TOTALLY WORN OUT AND NEEDED TO BE REPLACED ($160). I THINK THERE IS A ENGINEERING DESIGN DEFECT WITH THIS SYSTEM IN THESE VEHICLES. FIRST THE BRAKES DO NOT APPEAR TO HOLD THE VEHICLE WELL AND SECOND THE WAY THEY ARE DESIGNED THEY FAIL WITHOUT EVER USING THEM! YOU DON'T KNOW THEY DON'T WORK UNTIL IT'S TOO LATE! VERY DANGEROUS!!! PLEASE LOOK INTO THIS ASAP -

Steering › Column
Filed Jan 1, 2005CA

MY 2001 CHEVY SUBURBAN MADE A CLUNKING NOISE IN THE STEERING COLUMN. I TOOK IT TO THE DEALER AND THEY LUBED THE STEERING COLUMN INTERMEDIATE SHAFT FOR $110.00. WHEN I GOT HOME I LOOKED THIS PROBLEM UP ON THE INTERNET AND FOUND LOTS OF COMPLAINTS AND THERE IS A SERVICE BULLETIN ABOUT THIS PROBLEM AND A REPLACEMENT SHAFT TO CORRECT WHAT APPEARS TO BE A FACTORY DEFECT. I CAN NOT FIND THE SERVICE BULLETIN AND WOULD APPRECIATE SOME HELP ON FINDING IT. I FEEL THAT I SHOULD BE REIMBURSED FOR THE WORK DONE AND WANT MY VEHICLE TO GET THE REPLACEMENT SHAFT. *JB

Fuel System, Other › Delivery › Fuel Pump
Filed Dec 16, 200440,500 milesNV

2001 CHEVROLET SUBURBAN WOULD NOT START AFTER SITTING APPROXIMATELY THREE HOURS AFTER DRIVING IT A DISTANCE OF APPROXIMATELY ONE MILE. VEHICLE HAD TO BE TOWED TO LOCAL CHEVROLET DEALERSHIP AFTER HOURS SO THE VEHICLE WAS NOT LOOKED AT FOR ABOUT TWO DAYS. WHEN I CALL ED THE SERVICE WRITER TO INQUIRE ABOUT THE VEHICLE HE STATED IT WAS STILL PARKED OUTSIDE. WHEN I ASKED WHAT THE PROBLEM MAY BE HE STATED, "PROBABLY THE FUEL PUMP." THE VEHICLE HAD NOT EVEN BEEN LOOKED AT BY A MECHANIC WHEN THE INITIAL DIAGNOSIS WAS MADE. IT TURNED OUT TO BE A VERY EXPENSIVE REPAIR FOR A FUEL PUMP REPLACEMENT.

Power Train › Automatic Transmission
Filed Dec 13, 200454,297 milesCT

WHILE DRIVING THE TRANSMISSION FAILED. *NM THE VEHICLE WAS TOWED. THE COST FOR A THE TRANSMISSION WAS $2,576.18. *TC *JB

Wheels › Rim
Filed Dec 12, 200480,000 milesFL

THIS IS CONCERNING A '01 Z71 SUBURBAN. HAD TIRES CHANGED DUE TO UNEXPLAINABLE VIBRATION IN WHEELS. AFTER TIRE CHANGE TIRES DEFLATED. FOUND ALUMINUM ALLOY RIMS SEVERELY RUSTED AND PITTED ON THE BACK SIDE, FOUND ONE RIM HAS A HOLE THE SIZE OF A PEA AFTER BRUSHING SOME RUST AWAY. *JB

Parking Brake
Filed Dec 7, 200463,967 milesCA

CONSUMER WAS TOLD THAT BECAUSE OF NORMAL DRIVING EMERGENCY BRAKE WORE OUT, EVEN IF THE EMERGENCY BRAKE WAS NEVER BEING USED. CONSUMER DECIDED TO CALL DEALER BECAUSE HE FELT THAT IT WAS A SAFETY FACTOR, KNOWING THAT THE EMERGENCY BRAKE WAS NOT EFFECTIVE. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Dec 6, 200432,000 milesCA

VEHICLE SHUT DOWN WHILE CONSUMER WAS DRIVING. THE ECM FUSE BLEW OUT AND POPPED OUT. CONSUMER REPLACED THE ECM FUSE, AND THE VEHICLE STARTED. DEALER DID NOT KNOW WHAT CAUSED THE PROBLEM. THESE OCCURRENCES HAPPENED SEVERAL TIMES IN ANY GIVEN DAY. THE MANUFACTURER STATED THERE WERE NO SIMILAR COMPLAINTS.*AK

Parking Brake
Filed Dec 5, 200448,000 milesTX

PARKING BRAKE DOES NOT HOLD WHEN DEPRESSED. PEDAL GOES COMPLETELY TO THE FLOOR. REMOVED REAR ROTOR AND PADS WERE VERY THIN WITH ONLY 48000 MILES, AND THE ONLY TIME THE BRAKE IS USED IS DURING INSPECTION ONE TIME EACH YEAR. THERE ARE NUMEROUS REPORTS ON THIS PROBLEM AND IT IS PUZZLING THAT CHEVROLET DOES NOT FIX THIS PROBLEM. *AK

Electrical System
Filed Nov 30, 20044,368 milesMD

WHILE DRIVING OR IDLING THE ELECTRICAL SYSTEM SHUT DOWN INTERMITTENTLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE DEALER REPLACED THE ELECTRICAL SYSTEM, BUT THE PROBLEM RECURRED. THE DEALER STILL WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK THE REAR FLOOR PLASTIC PLATE HAD BROKEN, THE LEFT REAR WINDOW MOTOR WAS INOPERATIVE UP AND DOWN, THE DRIVER'S SIDE SEAT WAS COMING APART BY THE DOOR, SEAT TRACK HAD BROKEN, THE RIGHT FRONT SEAT BELT SHOULDER STRAP SOMETIMES TIGHTENED UP, THERE WAS NOISE IN THE REAR END HAD A HARMONIC VIBRATION, THE RIGHT SECOND WINDOW WOULD NOT GO DOWN, THE PASSENGER SIDE SEAT BELT IN THE FRONT LOCKED UP RIGHT FRONT RETRACTOR LOCKED, THE REAR PASSENGER SIDE DOOR SQUEAKS REALLY BAD, THE MOLDING FOR THE RUBBER COMING OFF, AND PASSENGER SIDE FRONT LIGHT HAD COME OUT. *SC

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 25, 2004FL

GAS TANK LEAK AS DESCRIBED IN PREVIOUS REPORTED CLAIMS. *AK

Parking Brake
Filed Nov 22, 2004CO

THE PARKING BRAKE WAS INOPERABLE. THE DEALER WOULD NOT FIX BECAUSE THE BRAKE WAS NOT UNDER WARRANTY. THE BRAKE SHOES WERE REPLACED. *BF THE PARKING BRAKE HAD NEVER BEEN USED, YET THE PARKING SHOES WERE WORN OUT. THE LOWER LEFT COWL COVER WAS BROKEN AND WAS BEING HELD TOGETHER BY PUTTY. *SC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Nov 21, 2004NJ

2001 CHEVROLET SUBURBAN W/40,000K VEHICLE HAS EXCESSIVE REAR BRAKE PAD WEAR OUT ( 3 SET REAR BRAKE PADS). (0 FRONT WEAR OUT) NO ASSISTANCE OR REMIDY SUPPLIED BY GENERAL MOTORS. CURRENTY UNABLE TO GET SEVERAL OTHER SUBURBANS TO PASS INSPECTION IN N.J. DUE TO EXCESSIVE REAR BRAKE PRESSURE. I HAVE ALSO FOUND THIS PROBLEM WITH K1500 SERIES CHEVY TRUCKS ALSO W/ HIGH AMOUNT OF REAR BRAKE PAD WEAR OUT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 16, 200450,320 milesAL

ABS LIGHT CAME ON TODAY. THE ABS PUMP WAS BAD AND REQUIRED REPLACEMENT. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. NOTE THAT THE PART WAS IN STOCK, HENCE THIS IS NOT A RARE OCCURENCE. I HAVE SEVERAL OLDER ABS (BOSCH) AUTOMOBILES AND THEY DO NOT FAIL. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Nov 5, 2004GA

FUEL LEAKED FROM THE TANK AFTER THE CONSUMER PUT GAS INTO THE VEHICLE. THE DIFFERENTIAL BROKE WHICH CAUSED A GRINDING NOISE. *NM THE VEHICLE WAS TAKEN IN FOR SERVICE AND FOUND THAT THE ELEVTRICAL WIRES AROUND THE NECK OF THE TANK WERE MELTED AND THE TANK HAD TO BE REPLACED. CONSUMER STATED THAT THE SHORT IN THE ELECTRICAL LINES COULD HAVE CAUSE A FIRE. ON A ROAD TRIP THE VEHICLES RIGHT REAR BREAK STARTED GRINDING INTO THE PADS. *TC

Tires › Sidewall
Filed Nov 4, 2004CA

WHILE TRAVELING A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT DRIVER 'S SIDE FRONT TIRE SIDEWALL TREAD SEPARATED FROM THE WHEEL. A SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE PASSENGER'S SIDE TIRE SIDEWALL TREAD SEPARATED AS WELL. FUTURE ADVETURER, H/T P265/70R16, DOT UT72XD90804. *AK

Steering › Hydraulic Power Assist › Pump
Filed Oct 27, 200443,118 milesAZ

POWER ASSIST PUMP SHAFT BROKE LEAVING ME UNABLE TO STEER OR BRAKE. POWER ASSIST PUMP WAS REPLACED AT MY EXPENSE AND OLD UNIT RETAINED BY DEALER VEH HAD TO BE TAKEN BY TOW TRUCK. *NM THE CONSUMER RECEIVED A LETTER FROM GM STATING THAT THE FAILURE OCCURRED BECAUSE OF LACK OF MAINTENANCE AND LOW ON FLUID, HOWEVER THE CONSUMER DISAGREED.*JB

Power Train › Automatic Transmission
Filed Oct 25, 200448,600 milesID

PURCHASED 2001 CHEVROLET SUBURBAN AT THE END OF AUGUST, DROVE IT FOR 1600 MILES AND THE TRANSMISSION WENT OUT. ACCORDING TO THE MECHANIC, THE TRANSMISSION COMPLETELY CAME APART INSIDE. THIS BOTHERED ME BECAUSE OF THE POSITION OF THE TRANSMISSION AND MY CHILDREN IN THE VEHICLE, AND THE POSSIBILITY OF SHRAPNEL COMING OUT OF THE TRANSMISSION. THIS, OF COURSE, DID NOT HAPPEN BUT THE DEALERSHIP IS REFUSING TO TAKE ANY RESPONSIBILITY AND I HAVE NOT HEARD FROM GENERAL MOTORS. THE VEHICLE IS LESS THAN THREE YEARS OLD AND HAS 48000 MILES ON IT.*AK

Seat Belts › Rear/Other
Filed Oct 20, 200454,900 milesPA

THE THIRD ROW DRIVER SIDE SEAT BELT WAS LOCKED. *JB

Power TrainCrash
Filed Oct 19, 2004TX

RE; PROBLEMS WITH GM ABOUT DEFECTIVE TRANSMISSION ON 2001 CHEV SUBURBAN. *BFTHE TRANSMISSION LOCKING MECHANISM IN THE TRANSMISSION FAILED WHICH RESULTED IN AN ACCIDENT. *NM

Power Train › Automatic Transmission
Filed Oct 7, 200454,338 milesLA

DURING ROUTINE DRIVING, THE VEHICLE'S WHEELS LOCKED UP AND STOPPED FORWARD PROGRESS. THE VEHICLE WAS ONLY GOING 20+- MPH AT THE TIME. THE TRANSMISSION HAD FAILED. THE VEHICLE WAS ABLE TO MOVE IN REVERSE BUT NO OTHER GEAR. I HAD NOTICED SOME SLIPPING OF THE TRANSMISSION BUT WAS NOT SURE IF THAT WAS IN FACT SLIPPING. THE TRANSMISSION WAS CHANGED AT MY LOCAL DEALERSHIP. *NM

Seat Belts › Front › Buckle Assembly
Filed Oct 4, 200415,000 milesNJ

1)FRONT PASSENGER SEAT BELT LOCKS UP. NO ONE WOULD WEAR SEAT BELT DUE TO PROBLEM. MECHANISM REPLACED BY DEALER 4 TIMES, STILL NOT WORKING. DEALER ADED AN EXTENSION TO SEAT BELT AND THAT PREVENTS IT FROM LOCKING. *AK 2)PARKING BRAKE NEVER HELD VEHICLE, STARTED TO GO ALL THE WAY TO THE FLOOR. DEALER STATES THATS NORMAL. TOOK IN AT 15,000 AND 25,000 MILES WITH SAME PROBLEM. AT 37,000 MILES THEY WANT TO CHARGE ME $800.00 TO REPLACE REAR ROTORS AND BRAKE PADS. REFUSED TO PAY THEM FOR REPAIR, TOOK IT TO A TIRE REPAIR SHOP AND PAID $630.00. ROTORS WERE FALLING APART. THIS IS A VERY DANGEROUS SITUATION IT SEEMS THE PARKING BRAKE STAYS ON EVEN WHEN RELEASE. 3) SUDDEN LOSS OF POWER STEERING AND ALL LIGHTS ON DASH GO ON WHILE DRIVING AT ANY SPEED. HEADLIGHTS ALSO DIM OFF AND ON. ALTERNATOR WIRING REPLACED. TWO MONTHS LATER SAME THING, WIRING REPLACED. LEAVE DEALER AND HAPPENS AGIAN ON THE WAY HOME. NOW ALTERNATOR AND WIRING REPLACED.

Fuel System, Other › Storage › Fuel Gauge System
Filed Sep 28, 2004100,000 milesGA

FUEL GAUGE WAS DEFECTIVE. WHEN THE TANK WAS FULL IT REGISTERED HALF, AND WHEN IT WAS HALF IT REGISTERED EMPTY. . CONSUMER RAN OUT OF GAS TWICE. MANUFACTURER STATED NO COMPLAINTS OR RECALLS ON THIS MATTER WERE FOUND. *AK

Power Train › Automatic Transmission
Filed Sep 20, 200443,000 milesGA

CONSUMER STATED EVERY 43,000 MILES TRANSMISSION FAILED. AS A RESULT, CONSUMER HAD TO REPLACE THE PART. *AK

Parking Brake
Filed Sep 17, 2004TX

BOUGHT 2001 SUBURBAN NEW. NEVER USED EMERGENCY BRAKE, BUT BRAKE HAS FAILED AND WORN INTO MY ROTOR TO A POINT THAT BOTH ROTORS NOW NEED REPLACING. THIS SEEMS TO BE A VERY COMMON PROBLEM AND HAVE FOUND A NUMBER OF COMPLAINTS THROUGHOUT THE INTERNET. ALSO HAVE A FAMILY MEMBER THAT WORKS FOR GM AS A MECHANIC AND SAYS THEY HAVE A DEFECTIVE SYSTEM. HE DOES THESE JOBS ALL THE TIME.*AK

Service Brakes, Air › Antilock › Control Unit/ModuleCrash
Filed Sep 17, 200451,500 milesAZ

ON AUGUST 19,2004 I HAD TO STOP SUDDENLY TO AVOID STOPPED TRAFFIC AHEAD ON THE FREEWAY. WHEN I HIT THE BRAKES, THE ANTI-LOCK BRAKE FAILURE LIGHTS CAME ON AND THE VEHICLE WENT SUDDENLY TO THE LEFT, WHERE IT WAS HIT BY ANOTHER VEHICLE. THE BODY SHOP TESTED THE BRAKE UNIT BEFORE REPAIRS AND FOUND NOTHING. AFTER REPAIRS, THE ANTI-LOCK WARNING LIGHTS CAME ON AND THEY WOULD NOT RELEASE THE VEHICLE WITHOUT REPLACING THE ANTI-LOCK COMPUTER. THE WARNING LIGHTS HAVE OCASIONALLY COME ON THE ENTIRE TIME I HAVE OWNED THE VEHICLE, AND I WAS TOLD BY MECHANICS AT 3 DIFFERENT CHEVROLET DEALERS THAT THIS IS NORMAL AND NOT A PROBLEM. I DO NOT BELIEVE THE UNIT FUNCTIONED CORRECTLY FROM THE TIME I BOUGHT THE VEHICLE AND THIS WAS CONFIRMED WHEN I NEEDED THE BRAKES AND THEY FAILED. I DO NOT BELIEVE THE KELSEY-HAYES BRAKES ARE RELIABLE AND I WILL BE SELLING THE VEHICLE DUE TO MY FEARS FOR THE SAFETY OF MYSELF AND MY CHILDREN.*AK

Parking Brake
Filed Sep 15, 200455,000 milesAZ

2001 CHEVROLET SUBURBAN - PARKING BRAKE HAS FAILED. WE DID NOT REALIZE FAILURE UNTIL POINTED OUT TO US BY MECHANIC; THOUGHT IT NORMAL THAT THE BRAKE GOES TO THE FLOOR.*AK

Engine and Engine Cooling
Filed Sep 13, 2004IL

WHEN VEHICLE IS FIRST STARTED AFTER SITTING FOR AN 8 HOUR PERIOD THERE IS EXCESSIVE ENGINE LIFTER NOISE. AFTER THE VEHICLE WARMS UP, THE NOISE GOES AWAY. LOCAL GMC DEALER SAYS THEY CANNOT HEAR THE NOISE. *AK

Power Train › Automatic Transmission
Filed Sep 13, 2004IL

WHEN THE VEHICLE HAS WARMED UP AND I AM DRIVING BETWEEN 10 AND 30 MPH TRANSMISSION SEEMS TO SLIP BETWEEN 1ST AND 2ND GEARS. WHILE SLOWING DOWN TO MAKE A TURN TRANSMISSION DOESN'T KNOW WHAT TO DO. IT CAN'T DECIDE TO STAY IN THE PRESENT GEAR OR SHIFT DOWN TO ACCOMADATE THE LOWER SPEED. THEREFORE, IT TAKES ABOUT 10 SECONDS FOR THE TRANSMISSION TO FINALLY FIND A GEAR SO I CAN PROCEED. ALSO, WHEN COMING TO A STOP, THE TRANSMISSION TAKES ABOUT 10-15 SECONDS TO SHIFT INTO 1ST, IF I WANT TO GO IMMEDIATELY AFTER STOPPING, THE TRANSMISSION IS STILL TRYING TO DOWNSHIFT AND THE ENGINE RACES UNTIL THE TRANSMISSION FINALLY CATCHES UP. AGAIN, THE DEALER FOUND "NO PROBLEM" WITH THE VEHICLE/TRANSMISSION. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 9, 2004NC

WHILE DRIVING VEHICLE STALLED. CONSUMER REPLACED THE FUEL PUMP. CONSUMER INDICATED THAT FUEL PUMP COULD CATCH ON FIRE AND MELT THE WIRES. *AK

Power Train › Automatic Transmission
Filed Aug 30, 200440,900 milesTX

WHILE DRIVING 20 MPH VEHICLE STOPPED IN MOTION WITH ENGINE STILL RUNNING. VEHICLE OPERATED IN REVERSE, BUT NOT IN DRIVE. DEALER WAS NOT NOTIFIED. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Aug 24, 2004670,000 milesNC

WHILE VEHICLE WAS PARKED WITH ENGINE RUNNING FOR 15 MINUTES AND WHEN ATTEMPTING TO DRIVE CONSUMER NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. THIS HAPPENED INTERMITTENTLY, USUALLY THE LONGER THE VEHICLE SAT. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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