WHILE DRIVING STEPPED ON BRAKE PEDAL, BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN LOSS OF CONTROL. *AK
1999 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
DUE TO THE LOCATION OF THE ARM REST LEVER, LEVER IS CUTTING BOTH DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELTS. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN SHIFTING GEAR INTO PARK TRANSMISSION WENT INTO REVERSE. PROBLEM HAPPENED ON A RANDOM BASIS. DEALER SAYS THAT NOTHING IS WRONG WITH THE VEHICLE. *AK *ML
THE BRAKING SYSTEM IN THIS CAR IS TOTALLY INADEQUATE TO PROVIDE SAFE BRAKING. FAR TOO MUCH PRESSURE IS REQUIRED TO REACH MAXIMUM BRAKING. CHEVROLET SERVICE TECHINICANS SAY THE PROBLEM IS THAT THE REAR BRAKES OFTEN LOSE TENSION AND HTE VEHICLE BECOMES TOTALLY RELIANT ON ONLY THE FRONT BRAKES TO STOP. THIS IS EXCEPTIONALLY DANGEROUS. THE CAR HAS BEEN IN FOR SERVICE ON THE BRAKES AT LEAST A HALF DOZEN TIMES, WITH TEMPORARY RESULTS. CHEVROLET TECHNICIANS SAY THE BRAKES ARE THE MOST COMMONLY COMPLAINED ABOUT FEATURE OF THIS CAR. THE 2000 MODEL YEAR HAS A TOTALLY REDESIGNED AND MORE EFFECTIVE REAR DISC SYSTEM. THE MODELS EQUIPPED WITH INEFFECTIVE REAR DRUMS SHOULD HAVE A REQUIRED REAR DISC RETROFIT OR OTHER PERMANENT SOLUTION. *AK
WHILE DRIVING AT HIGHWAY SPEEDS AND WHEN HITTING A BUMP, STEERING WILL JUMP TO THE RIGHT AND BEGIN TO DRIFT. DEALER HAS BEEN CONTACTED AS HAS ALIGNED AND ADJUSTED STEERING WITH NEW TIRES, PROBLEM STILL EXISTS. *AK *ML
CONSUMER STATED WHEN GOING DOWN HILL ON A GRADE TRAVELING 35MPH, WHEN HE GOT TO THE BOTTOM AND APPLIED THE BRAKES, THE VEHICLE DID NOT STOP, BRAKES HAD OVERHEATED, CONSUMER COULD SMELL THE BRAKE SHOES AND PADS, VEHICLE WAS TAKEN INTO THE DEALER, AND THEY NOTICED THE ROTORS AND DRUMS WERE OVERHEATED, THE REPLACED THE REAR BRAKE SHOES, DEALER MENTIONED IT WAS AN AFTERMARKET PRODUCT. *AK. CONSUMER STATED THE BRAKES ON THE VEHICLE OVERHEATED, BOILING THE BRAKE FLUID AND BLOWING THE DRUMS AND THE ROTORS, CONSUMER BELIEVES THE BRAKES ARE UNDER-DESIGNED FOR THE WEIGHT OF THE VEHICLE.*JB
VEHICLE WANDERS ACROSS THE ROAD WHILE TRAVELING AT HIGHWAY SPEED. VEHICLE BEEN INSPECTED/REPAIRED BY TWO DIFFERENT DEALERS, AND PROBLEM STILL OCCURRING.*AK
WHEN BRAKES ARE APPLIED PEDAL IS NORMAL, BUT STEERING WHEEL VIBRATES AND THE VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED THE VEHICLE AND TURNED THE FRONT ROTORS AND DRUMS. *AK
EA99011, ERRATIC POWER STEERING ASSIST WHILE DRIVING. WHEN TAKING OFF FROM A STOP OR MAKING AT RIGHT OR LEFT TURN, THERE IS VIBRATION AND A MOANING SOUND COMING FROM THE STEERING. DEALER HAS BEEN TOLD ABOUT THE PROBLEM MORE THAN ONCE. POWER STEERING PUMP HAS BEEN REPLACED TWICE, BUT THE PROBLEM CONTINUES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
BRAKE ROTORS WARPED BUT DEALER INSISTS THEY ARE FINE AT 5000 MILES. NOW AT 6500 MILES AND THEY ARE WORSE. AIR CONDITIONER PUMP SEALS BLOWN OUT. ENTIRE SUSPENSION HAS BEEN DISASSEMBLED BY DEALER DUE TO EXCESSIVE CREAKING, 3 TIMES, TO NO AVAIL, STILL EXCESSIVE CREAKING. LOOKING FOR LEMON LAW PROCEDURE, DEALER HAS BEEN NO HELP. *AK
OUR DEALER CLAIMS OUR VEHICLE IS FLOODING-ARE THERE SIMILAR CASES? *AK
REAR ABS BRAKES DON'T WORK. FRONT BRAKES ARE THE ONLY ONES WORKING AT 23,000 MILES. DEALER HAS REPAIRED THE REAR BRAKES 3-4 TIMES, AND WASN'T GOING TO REPAIR THEM AGAIN. *AK
BRAKE SHIFT LOCK FAILED AND VEHICLE ROLLED OVER CONSUMER, CAUSING INJURY TO THE OWNER. YH (THE OWNER'S NAME IS NOT GIVEN ONLY ATTORNEYS NAME)
STEERING IS VERY ERRATIC.THE TRUCK BOUNDS ABOUT THE HIGHWAY IN AN ERRATIC AND UNPREDICTABLE MANNER.WE FEEL QUITE UNSAFE.I RETURNED IT TWICE TO THE DEALER,AND COMPLAINED.IT PULLED RIGHT,THEN LEFT.I THOUGHT IT WAS OUT OF ALIGNMENT.DEALER CLAIMED TO HAVE CHECKED ALIGNMENT,ROTATED TIRES,FOUND A STICKING BRAKE CALIPER AND SO FORTH.THE PROBLEMS PERSIST.SURE WISH YOU WOULD HELP GETTING THE PROBLEM CORRECTED.THANKS. *AK
1. THE FRONT BRAKES ARE NOT WORKING PROPERLY AND ARE CAUSING THE VEHICLE TO PULL TO THE RIGHT, THERE HAVE BEEN MULTIPLE ATTEMPTS TO FIX THIS PROBLEM, THE ROTORS HAVE BEEN RESURFACED, THE PADS REPLACED AND COLLAPSED BRAKE LINES REPLACED. 2. THE VEHICLE HAS A VIBRATION AND THE DEALER IS UNABLE TO FIND THE CAUSE, THE DRIVESHAFT WAS REPLACED AND THE TIRES HAVE BEEN BALANCED SEVERAL TIMES.*AK
THE DEFROSTER DOES NOT ADEQUATELY CLEAR FOG FROM THE PASSENGERS SIDE OF THE WINDOW CAUSING POOR VISIBILITY. *MJS
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED, CAUSING THE WHEELS TO LOCK UP AND VEHICLE TO STOP ABRUPTLY, RESULTING IN OCCUPANT GOING FORWARD HARD WHICH MAY HAVE RESULTED IN INJURIES. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
WHILE PULLING INTO A PARKING SPOT CONSUMER DID NOT HAVE ANY BRAKES, CAUSING VEHICLE TO CONTINUE TRAVELING. CONSUMER PUT VEHICLE INTO PARK TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFOTMATON. *AK
WE HAVE A ONGOING PROBLEM WITH THE HEADLIGHTS DIMMING OR FLICKERING AT NIGHT. WE HAVE HAD IT INTO THE DEALER FOR REPAIRS 3 TIME FOR THIS PROBLEM. THEY HAVE BEEN UNABLE TO VERIFY THE PROBLEM, DUE TO THE FACT THAT THEY ARE CHECKING IT IN THE DAYTIME, BUT DID REPORT TO US UPON PICKUP OF THE VEHICLE ON LAST VISIT, THAT THEY HAVE 3-4 OTHER SURBURBANS IN THEIR DEALERSHIP WITH THE SAME REPORTED PROBLEM. GM IS AWARE OF THE PROBLEM, BUT AS OF YET HAS NOT LOCATED THE PROBLEM OR HAVE A SOLUTION FOR REPAIR. THIS IS A SERIOUS SAFTY ISSUE WHEN DRIVING AT NIGHT, OTHER MAY THINK THAT YOU ARE FLASHING YOU LIGHTS AT THEM OR HAVE AN EMERGANCY, OR THE LIGHT MAY HAVE TOTAL FAILURE IN THE FUTURE. OBVOUSLY, A SERIOUS ELECTRICAL PROBLEM. NO CAUSE OR CURE AS OF YET. ANOTHER ELECTRICAL PROBLEM THAT WE ARE EXPERIENCING IS THAT ON 3 SEPERATE OCCASIONS THE RADIO HAS REMAINED ON AFTER THE VEHICLE HAS BEEN TURNED OFF AND KEY REMOVED. (2 OR MORE HOURS EACH OCCASION) ONLY TEMPORARY TURN OFF WAS WHEN OPERATING THE WINDOW BUTTON, BUT RADIO CAME BACK ON AS SOON AS WINDOW BUTTON WAS RELEASED. OCCASIONAL PROBLEM, VERY ANNOYING, PERHAPS CONNECTED TO HEADLIGHT ELECTRICAL PROBLEM OR NOT? VERY CONSERNED THAT THERE MAY BE A SERIOUS ELECTRICAL PROBLEM! *AK
WHILE DRIVING ON HIGHWAY COMING INTO THE CITY, APPLIED BRAKES AND PULLED TO LEFT. CONTACTED DEALER, DEALER MADE THE NECESSARY REPAIRS. PRESENTLY, IT IS PULLING TO THE RIGHT. VEHICLE HAS BEEN IN THE SHOP FOR SEVEN TIMES FOR THE SAME PROBLEM. *AK
THE VEHICLE PULLS WHEN THE BRAKES ARE APPLIED *AK
WHEN MAKING A GRADUAL RIGHT HAND TURN AT HIGHWAY SPEEDS STEERING WILL OVERSTEER, FEELING A LOSS OF STEERING CAPABILITY USUALLY LASTING FOR 1 SECOND. DEALER CANNOT DETERMINE CAUSE. REPLACED STEERING SENSOR, PROBLEM TEMPORARILY SOLVED. *AK *ML
EVERY 20,000 MILES WE HAVE TO PUT BRAKES ON FRONT. THE BRAKE PADS ARE TOTALLY GONE BY 20,000. WE ARE REPLACING WTIH THE BEST PADS AVAIABLE. THIS STILL DOES NOT HELP. WE HAVE REPLACE THE BRAKES AT 21,000MILES AND AT 40,000MILES. THERE HAS TO BE SOMETHING WRONG WITH THIS SYSTEM.
WIND IS COMING THROUGH DRAIN HOLDS INTO THE INSIDE OF VEHICLE BECAUSE THERE ARE NO VENT HOLES IN THE VEHICLE WHICH IS CAUSING EXHAUST TO GET INSIDE OF VEHICLE. DEALER CLAIMS IT'S A NORMAL CHARACTERISTIC OF VEHICLE. *AK *ML
WHEN APPLYING BRAKES FOR NORMAL STOPPING PROCEDURES VEHICLE WILL PULL EITHER TO LEFT OR RIGHT, CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS ATTEMPTED TO FIX IT 6 TIMES, BUT CANNOT SOLVE THE DEFECT. *AK
ENGINE DOES NOT RETURN TO IDLE WHEN LETTING OFF THE ACCELERATOR PEDAL, CAUSE UNKNOWN. *AK *ML
FUEL PUMP FAILURE; THREE FUEL PUMPS WERE REPLACED BY DEALER. REPAIRS WERE DONE UNDER WARRANTY. *AK *ML
FAILURE OF MANUFACTURER TO FIX REOCCURING PROBLEM WITH BRAKING AND ALIGNMENT OF VEHICLE. *AK
WHEN OPENING THE DOOR THE LATCH LOCKS SO THAT THE DOOR CANNOT BE SHUT. OWNER HAS TO TAKE A SCREW DRIVER TO FLIP THE LATCH DOWN IN ORDER TO CLOSE THE DOOR. DEALER HAS SEEN VEHICLE. *AK
FUSE SHORTED OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
THREE DAYS AFTER PURCHASING VEHICLE, AND AFTER USING THE LIGHTER, POWER LOCKS STOPPED WORKING. REAR HATCH WOULD NOT OPEN NOR WOULD THE LIGHTER WORK. DEALERSHIP WAS NOTIFIED AND THE PROBLEM WAS FIXED. IT WAS SUPPOSEDLY A SHORT IN THE WIRING. APPROXIMATELY 1 MONTH LATER THE SAME PROBLEM OCCURRED AFTER THE LIGHTER WAS USED, THIS WILL BE THE SECOND ATTEMPT TO REPAIR THE VEHICLE. *AK
ON THREE OCCASIONS, CONSUMER TOOK VEHICLE TO DEALERSHIP DUE TO HEADLIGHTS FLICKERING INTERMITTENTLY WHILE DRIVING. ON ONE OCCASION THEY FOUND A BRACKET THAT WAS BROKEN AND REPLACED THE DRIVER'S SIDE HEADLAMP ASSEMBLY, BUT THE PROBLEM STILL EXIST. HOWEVER, OCCASIONALLY THE DASHLIGHTS, DOMELIGHT, AND STEREO DISPLAY EXPERIENCE FAILURE WHICH MAY BE THE RESULT OF A ELECTRICAL PROBLEM. *YC
STEERING IS ERRATIC.VEHICLE BOUNDS ABOUT AS IT TRAVELS THE HIGHWAY.DRIVER MUST FIGHT THE WHEEL AT ALL TIMES.VERY TIRING TO DRIVE.RETURNED TO DEALER TWICE WITH NO IMPROVEMENT.THIS IS THE WORST HANDLING MACHINE I HAVE EVER DRIVEN.I HAVE SEVERAL YEARS DRIVING 18 WHEELERS,AND SEVERAL AUTOS AS WELL AS THREE OR FOUR SUBURBANS.I BELIEVE THE MACHINE IS UNSAFE AND AM WAITING FOR AN ACCIDENT TO HAPPEN. *AK
VEHICLE HAS A CHRONIC WATER LEAK ON THE PASSENGER SIDE FOOTWELL AREA. EVERY TIME IT RAINS WATER ENTERS INTO PASSENGER COMPARTMENT. DEALER HAS HAD TWO CHANCES TO FIX PROBLEM. ON THE SECOND OCCASION THE VEHICLE WAS IN FOR A WEEK. THE VEHICLE STILL HAS NOT BEEN FIXED. THE DEALER IS NOT WILLING TO WORK ON VEHICLE, AND MY PHONE CALLS ARE NOT RETURNED.
WHEN THE BRAKE PEDAL WAS APPLIED THERENWAS SOME RESISTANCE IN THE PEDAL. WHEN THE ANTI-SKID SYSTEM KICKS IN THE STOPPING DISTANCE WAS EXTENDED, CAUSING THE CONSUMER TO CRASH. DEALER HAS NOT BEEN CONTACTED. *AK
WHEN APPLYING BRAKES AT HIGHWAY SPEED, THE FRONT BRAKES WILL CREATE A VIOLENT VIBRATION DUE TO DEFECTIVE ROTORS THAT CANNOT WITHSTAND HEAT GENERATED BY BRAKES, CAUSING ROTORS TO WARP. MANUFACTURER HAS ISSUED TSB. *AK *YC
WHILE DRIVING BRAKE/ TAIL LIGHTS ARE INOPERATIVE DUE TO DEFECTIVE FUSES WHICH MAY RESULT IN A REAR END COLLISION. DEALER REPLACE FUSES ABOUT 2 DOZEN TIME. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
FRONT BRAKES HAVE BEEN REPLACED THREE TIMES, EACH TIME ONE OF THE CALIPERS WAS REPORTED TO HAVE FROZEN OR STUCK, SO THAT ONLY ONE FRONT BRAKE WAS WORKING. THE REAR BRAKES WERE FIRST REPORTED TO HAVE A REARMAIN SEAL LEAK, BUT LATER FOUND TO NEVER WORK. THE TRANSMISSION FAILED AFTER ONLY 29000 MILES WHILE THE VEHICLE WAS BEING TEST DRIVEN BY THE MECHANIC CHECKING THE BRAKES.
DRIVING IN THE NEIGHBORHOOD ON RAINY DAY, WENT TO APPLY THE BRAKES TO STOP AND THE FRONT BRAKES WERE SHAKING AND VIBRATING. CONTACTED DEALER, SAID THAT THIS WAS NORMAL. CONTACTED ANOTHER DEALER, AND THEY TOLD CONSUMER THAT THE FRONT BRAKES WERE WORN 90% DOWN. *AK *ML
WHEN THE BRAKES ARE APPLIED VEHICLE WILL EITHER GO TO THE LEFT OR TO THE RIGHT. DEALER HAS REPLACED THE BRAKE ROTORS/PADS/HOSES AND CALIPERS TWICE. MANUFACTURER HAS BEEN NOTIFIED. *AK
VEHICLE HAS BEEN TO DEALER NUMEROUS TIMES. VIBRATION/SHAKING NOTED, HOWEVER UNABLE TO IDENTIFY AND CORRECT. VEHICLE HAS HAD 3 SETS OF TIRES, L FRONT AND REAR AXELS REPLACED, BRAKE ROTORS TURNED 4 TIMES, AND 2 BATTERIES.
THE CAR HAS HAD A CHRONIC ALIGNMENT PROBLEM, CAUSING VEH. TO PULL RIGHT. IN THE 30,000 MILES THAT I HAVE OWNED THE CAR, I HAVE HAD THE ALIGNMENT DONE AT LEAST 6 OR 7 TIMES. IT IS DANGEROUS, AS WELL AS A NUISANCE TO REPEATEDLY DEAL WITH.
WHEN DRIVING AT ANY SPEED AND APPLYING BRAKES, THE ABS SYSTEM IS WORKING INTERMITTENTLY AND THE WHEELS LOCK UP AT ANY SPEED. *AK
EQUIPPED WITH A TOW PACKAGE WHILE PULLING A TRAILER, THE REAR END GOES OUT AND THE GEARS LOCK UP. THEN VEHICLE STALLS UNEXPECTEDLY WHICH MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
REAR BRAKE DRUMS WERE REPLACED BY ANDY LEWIS CHEVROLET , UNION CITY AT MILEAGE 8070. ON 9/24/1999 AGAIN THE FRONT BRAKE ROTORS LEFT AND RIGHT HAD TO BE TURNED DUE TO STEERING WHEEL VIBRATION WHEN BRAKES APPLIED AT ANY SPEED AND MORE NOTICEABLE WHEN COMING TO STOP. BILL HEARD CHEVROLET IN UNION CITY WHO BOUGHT ANDY LEWIS DEALERSHIP REFUSED TO REPAIR BRAKES UNDER WARRANTY WHEN VEHICLE HAD ONLY 22000 MILES. AT 25000 MILES MEADOWS MOTORS AGREED TO REPAIR AGAIN BY TURNING BRAKE DISC. THE WARRANTY EXPIRES AT 3 YEARS/36000 WHICHEVER COMES FIRST. IT APPEARS CHEVROLET HAS A LATENT DEFECT IN THE BRAKE SYSTEM OF SUBURBANS WITH THE TEMPER OF THE BRAKES. BY TURNING THE DISCS THEY ONLY REDUCE THE LIFE OF THE METAL AND SET UP FURTHER WARPING. I WOULD RECOMMEND WITH ALL THE PREVIOUS BRAKE PROBLEMS NOTED THAT NHTSA TAKE A AGGRESSIVE LOOK AT THE BRAKE SYSTEM ON THE SUBURBAN AND REQUIRE THE MANUFACTURER TO REPLACE THE DISCS ON REPEAT PROBLEMS INSTEAD OF ADDING TO THE PROBLEM BY TURNING THE ROTORS. I AM A QUALIFED CAR/AIRCRAFT MECHANIC OF 37 YEARS EXPERIENCE WITH A BACKGROUND IN NEW MANUFACTURING OF AIRCRAFT AND HAVE A EXTENSIVE KNOWLEDGE OF METAL HEAT TREATING AND HARDINESS. THANK YOU FOR YOUR TIME.
WHILE DRIVING VEHICLE IT SUDDENLY DIED OUT FOR NO REASON. LATER, VEHICLE COULD BE RESTARTED. THEN THE ENGINE CHECK LIGHT WOULD COME ON & STAY ON. ENGINE WOULD START TO SURGE. VEHICLE WOULD STALL OUT AGAIN. WOULD NOT STAY STARTED. AFTER GIVING VEHICLE GAS, THE RPMS WOULD REV HIGH. TAKING VEHICLE TO DEALER TO HAVE IT CHECKED OUT. *AK
WHEN DRIVING AT ANY SPEED AND COMING TO A STOP THERE IS A LOUD KNOCKING AND POPPING NOISE COMING FROM THE FRONT LEFT WHEEL. *AK
VEHICLE HAS HAD SEVERAL MAJOR COMPONENT FAILURES SINCE TIME OF PURCHASE, THE ELECTRICAL SYSTEM FAILED WHEREAS IT LEFT US STRANDED TWICE WITH A NO START CONDITION, THEN THE BRAKES STARTED TO EXCESSIVELY SQUEEK AND PULL, THEN THE BRAKE WORE OUT PREMATURELY, THEN THE VEHICLE STARTED TO PULL TO THE RIGHT EXCESSIVELY AND DRIFT, EVENTUALLY PULLING TO THE RIGHT WHEN BRAKES APPLIED, THEN THE POWER STEERING SYSTEM HAD GONE OUT WHILE DRIVING, IT HAS BEEN OUTRAGEOUS THAT THESE PROBLEMS ARE OCCURRING ON A NEW VEHICLE.
ANTI LOCK BRAKES DO NOT ADEQUATELY STOP VEHICLE, EXTENDED STOPPING DISTANCES. MJS
ABS BRAKE SYSTEM DOES NOT STOP VEHICLE ADEQUATELY, EXTENDED STOPPING DISTANCES. MJS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →