1996 Chevrolet Suburban complaints

TRANSMISSION 3 PROBLEMS WITH PARTS REPLACED, UPPER CONTROL ARM BECAME LOOSE ON 3RD VISIT PARTS REPLACED, REAR DOORD BINDING,OIL COOLER ADAPTER AND OIL PAN LOOSE, REAR A COIL REPLACED,WATER PUMP REPLACED,POWER STEERING PUMP REPLACED,COOLING HOSE INTO MANIFOLD BROKE WAS REPLACED,

THE BRAKES SYSTEM HAS BEEN WORKED ON 13 DIFFERENT TIMES AND THEY STILL DO NOT OPERATE CORRECTLY.

FOUR-WHEEL DRIVE AUTOMATICALLY COMES ON WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WOULD LOCK UP WHEN EVER VEHICLE COMES TO A SLOW SPEED / TO A COMPLETE STOP. DEALER / MFR. NOTIFIED. SEEKING HELP FROM NHTSA IN THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK *YC

RECENTLY WE HAD THE VEHICLE SERVICED AT A INDEPENDANT SERVICE (L&L AUTOMOTIVE), IN THE PAST THE VEHICLE HAS BEEN SERVICED A CHEVROLET DEALERSHIP. L&L STATES ON THEIR INVOICE "FOUND REAR BRAKE SHOES DID NOT MATCH THE DRUMS, IT APPEARS THAT THE INCORRECT REAR DIFFERENTIAL WAS INSTALLED FROM THE FACOTRY, WE PUT DRUMS ON THAT MATCHED THE REAR SHOES/AXLE". WE HAVE CONTINUALLY TAKEN THIS VEHICLE TO A AUTHROIZED CHEVY DEALER BECAUSE WE HAD PROBLEMS WITH BRAKES. OUR INVOICES INDICATE THAT AT 8947 MILES ON 7/26/96 WE FIRST COMPLAINED, AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES (WARRANTY), AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES, AT 20,462 MILES ON 12/31/96 BURT RESURFACED REAR BRAKE DRUMS (DID NOT DETECT OR TELL US OF ANY PROBLEMS WITH THE DRUMS) AND SUGGESTED THE FRONT BRAKES NEEDED TO BE REPLACED AGAIN SOON, AT 21,575 MILES BURT REPLACED FRONT BRAKES (WE PAID), AT 30,799 MILES ON 5/29/97 BURT REPLACED FRONT BRAKES. THIS IS JUST A SAMPLE AND SHOWS THE PROBLEMS WE ATTEMPTED TO CORRECT WITH THE BRAKING WHILE THE VEHICLE WAS UNDER WARRANTY. CHEVROLET HAS DENIED US ANY RESPONSIBILITY BECAUSE IT IS OUT OF WARRANTY, EVEN IF THE VEHICLE WAS INCORRECT FROM THE FACTORY AND EVEN IF THEIR AUTHORIZED DEALER HAD 5 TIMES TO DETECT THE PROBLEM WHILE STILL UNDER WARRANTY. I FEEL THAT IT IS THEIR RESPONSIBILITY AND THAT THE CAR IS STILL UNSAFE. THE DRUMS/SHOES/DIFFERENTIAL DO NOT FIT THE VEHICLE THAT WE BOUGHT. AN INCREASE SAFETY PROBLEM IS WE HAVE 2 DISABLED CHILDREN, ONE IS

RIGHT REAR UPPER CONTROL ARM BOLT WASN'T IN PLACE, FELL OUT. ALSO, STEERING LINKAGE: IDLER ARM CAME APART, CAUSING STEERING TO LOCK UP. *AK

WHEN BRAKES ARE APPLIED HARD, VEHICLE WOULD JERK TO LEFT & PULL OFF THE ROAD. HAD TAKEN VEHICLE TO MECHANIC & HAD NUMEROUS WORK DONE ON BRAKES. FINALLY DISCOVERED THAT THE BRAKE HOSES ARE COLLAPSING & NEEDED REPAIR. *AK

CONSUMER IS EXPERIENCING THE SAME PROBLEM AS THE DESCRIBED IN RECALL FOR THE WINDSHIELD WIPERS. BUT THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN CONTACTED. *AK

WINDSHIELD WIPER WORKED INTERMITTENTLY. THE DEALER REPLACED THE WIPER PULSE BOARD AND SAID IT WAS DOING THE SAME THING THE PULSE BOARDS DID THAT WERE RECALLED. BUT THE RECALL WAS FOR CARS 94 TO 5-96, MY CAR WAS MADE IN 8-96 AND WAS NOT UNDER THE RECALL. I SPOKE WITH CHEVROLET AT 1-800-222-1020 CLAIM # 990317773 AND WAS TOLD DUE TO THE AGE AND MILAGE OF MY CAR THEY WOULD NOT COVER IT. THIS CAR IS NEWER THAN THE CARS THEY RECALLED AND HAS THE SAME PROBLEM. ADDITIONAL RECALLS NEED TO BE MADE ON THIS PART. *AK

STARTED ENGINE AND CHECKED THE COOLANT AND THERE WAS SEEPAGE. SHOOK THE ADAPTER AND IT BROKE OFF AND ALL COOLANT WAS LOST. CONSUMER TOOK VEHICLE TO GOODYEAR, ENGINE COOLANT CONNECTOR AND BELT TENSIONER WERE REPLACED. CHEVROLET AREA REPRESENTATIVE SAID IT WAS A KNOWN PROBLEM. *AK

THROTTLE CONTROL SENSOR FAILED CAUSING CAUSING UNWANTED ACCELERATION. MJS

I HAD ANTILOCK/BRAKE PROBLEMS WITH A 95, AND CHEVROLET REFUSED TO LET ME TRADE THE NEW CAR. BOUGHT ANOTHER 96 AND CONTINUE TO HAVE BRAKE PROBLEMS. *AK

THE SUBURBAN HAS HAD NUMEROUS BRAKE PROBLEMS SINCE NEW, HAS HAD THREE BRAKE JOBS AND MOST RECENTLY REPLACED THE HYDRAULIC BOOSTER ASSEMBLY. POOR DEALER RESPONSE. *AK

WE HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE WHICH ARE TOO NUMEROUS TO LIST HERE ON YOUR QUESTIONNAIRE. CHEVROLET CUSTOMER SERVICE HAS NOT BEEN OF ANY SERVICE OR HELP TO US. WE HAVE OBTAINED AN ATTORNEY AND WE WERE ADVISED TO CONTACT YOUR SERVICE AND TRY TO OBTAIN INFORMATION. IF YOU CAN BE OF ANY HELP, PLEASE CONTACT ME. THANK YOU.

TRANSMISSION HAS MALFUNCTIONED NUMEROUS TIMES, WHICH COULD CAUSE LOSS OF CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

CONSUMER WAS SITTING AT A LIGHT WHEN ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM THE BACK, PUSHING CONSUMER'S VEHICLE 100 FEET, AND THE BRAKES FAILED TO STOP VEHICLE. *AK

WHILE DRIVING THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT DUE TO POWER STEERING PUMP MALFUNCTIONING. PLEASE GIVE ANY FURTHER DETAILS. *AK

FIRST SET OF FRONT DISC PADS REPLACED ON 1/20/98 (29362 MILES ON ODOMETER). GRINDING NOISE ON BRAKING NOTED IN 12/98. INSPECTION ON 12/14/98 BY GMC DEALER FOUND NEED TO REPLACE FRONT PADS DUE TO WEAR (40610 MILES ON ODOMETER). PROBLEM IS EXCESSIVE AND RAPID BRAKE WEAR. WE DO NOT RIDE THE BRAKES. PADS SUBSEQUENT REPLACED BY NON-GMC DEALERSHIP. *AK

NO SUMMARY

ABS BRAKES SOMETIMES PULL TO THE LEFT, RIGHT, AND SOMETIMES WORK OKAY. REPLACED TWO TIMES. DEALER STATES PULLING A TRAILER WEARS THE BRAKES OUT. BRAKE SHOES HAVE TO BE REPLACED EVERY 20,000 MILES. PROBLEM CANNOT BE DUPLICATED, PROBLEM STILL EXISTS. *AK *ML

CONSUMNER WAS DRIVING APPROXIMATELY 10-15MPH WHEN HE ATEMPTED TO MAKE A SUDDEN STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND VEHICLE NEVER STOPPED. CONSUMER REAR ENDED ANOTHER VEHICLE . *AK

I CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER SEVERAL TIME BUT DID NOT RECEIVE ANY SATISFACTION. I CONTEND THAT A CRITICAL SAFETY COMPONENT SUCH AS THE BREAK BOOSTER SHOULD NOT FAIL DURING THE NORMAL LIFE OF THE VEHICLE. SEVERAL COMPLAINTS DURING THE WARRANTY PERIOD WERE MADE ABOUT THE PEDAL BEING SOFT. I WAS TOLD THIS BREAKS WERE OK. I KEPT THE PART AND OFFERED TO SEND TO CHEVROLET TO DETERMINE IF WAS DEFECTIVE. MY CONTENTION IS THAT IF A PART IS DEFECTIVE IT SHOULD BE REPLACED REGARDLESS OF THE WARRANTY. IF IT WAS NOT DEFECTIVE THE PART SHOULD BE REENGINEERED TO PROVIDED A FAILURE RATE LESS THAN 10-6. SOMEONE COULD HAVE BEEN INJURED IF THE SPEED HAD BEEN GREATER.

MANIFOLD GASKET FAILED.

THE ALTERNATOR HAD BURNED OUT. BATTERY WAS NOT CHARGING. VEHICLE DID NOT START. HAD ALTERNATOR REPLACED TWICE. WAS TOLD ALTERNATOR WAS NOT STRONG ENOUGH FOR VEHICLE. *AK

WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND VEHICLE DOES NOT STOP. VEHICLE REAR ENDED ANOTHER VEHICLE. DEALER CAN'T FIND THE PROBLEM. *AK

THE OWNER'S MANUAL STATES THAT YOU DON'T EVEN NEED TO CHANGE THE TRANSMISSION FLUID UNTIL 50,000. (AND THEN, ONLY IF YOU PULL LOADS OR DRIVE IN THE MOUNTAINS.) WHY SHOULD WE HAVE TO REPLACE THE TRANSMISSION AT 50,000. THE DEALER LED US TO BELIEVE THAT THE TRANSMISSION AND HEAVY ENGINE WERE COVERED TO 100,000. BOY, WERE WE GULLIBLE.

ABS BRAKES FAILED, VEHICLE LOST CONTROL, RESULTING IN A COLLISION. NO DEPLOYMENT OF DRIVER'S AIR BAG UPON IMPACT. *AK

THE ALTERNATOR HAD BURNED OUT. GAVE NO POWER TO BATTERY. COULD NOT START VEHICLE. HAD ALTERNATOR REPLACED TWICE BY MECHANIC. WAS INFORMED THAT ALTERNATORS ARE NOT STRONG ENOUGH FOR VEHICLE. REPLACED A LOT OF ALTERNATORS IN SUBURBAN VEHICLES. *AK

VEHICLE EXPERIENCED CONTINUED STALLING DUE TO FAILURE OF THE FUEL INJECTOR PUMP AND WIRING HARNESS.

INTERMITTENTLY WHEN THE BRAKES WERE APPLIED THE PEDAL BECAME HARD OR WENT TO THE FLOOR, ,RESULTING IN EXTENDED STOPPING DISTANCE . THE DEALER HAS REPLACED THE VACUUM BOOSTER. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

VEHICLE WOULD NOT START OF SEVERAL OCCASIONS. ALTERNATOR SHORTED AND CAUSED A FIRE WHILE VEHICLE WAS PARKED AND ENGINE OFF. REPAIRED BY DEALER. STILL HAS EPISODES OF NOT STARTING. DEALER CANNOT FIND PROBLEM.

WIPER MOTOR CIRCUIT BOARD/WIPER DELAY MODULE.

CONSUMER STATES THAT WHILE DRIVING AT ANY RATE OF SPEED THE VEHICLE WILL INTERMITTENTLY CUT OUT OR STALL SURGE FORWARD AND THEN RETURNS TO NORMAL SPEED. DEALER STATES THAT THIS OCCURS DUE THE DIESEL INJECTOR PUMP. PLEASE GIVE ANY FURTHER DETAILS

EA95-026; WHEN TRAVELING AT ANY SPEED AND ATTEMPTING TO MAKE A GRADUAL STOP, UPON DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD, RESULTING IN THE CONSUMER GOING THROUGH AN INTERSECTION. CONSUMER HAS CONTACTED THE DEALER. DEALER HAS REPLACED VARIOUS PARTS, SUCH AS SHOES/ROTORS. PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. REPAIR INVOICES AVAILABLE. *AK

ANTI-LOCK BRAKES FAILED ALMOST RESULTING IN A VEHICLE COLLISION.

FUEL INJECTOR FAILED. QCAW

AIR BAG DID NOT DEPLOY DURING IMPACT.

CONSUMER EXPERIENCING EXCESSIVE WEAR OF THE BRAKE PADS AND SHOES AND ROTORS. ALSO WHEN PADS AND SHOES/ROTORS NEED REPLACING, THE VEHICLE BECOMES VERY DIFFICULT TO STOP. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

THE BRAKING SYSTEM MALFUNCTIONED, CAUSING VIBRATIONS AND SQUEALING AND EXTENDED STOPPING DISTANCE. DEALER CANNOT DETERMINE PROBLEM. *AK

SHOCK ABSORBER ATTACHED TO A-FRAME BROKE. NOT ABLE TO HOLD SHOCK ABSORBER. HAPPENED ON DRIVER'S SIDE FIRST & NOW ON PASSENGER'S SHOCK ABSORBER IS GONE & LOOSE. MECHANIC SAID IT STARTED TO CHIP AWAY. *AK

WHILE DRIVING THEERE WAS NOISE COMING FROM VEHICLE. DEALERS NOTED PROBLEM WAS A WORN OUT RING & PINION GEAR. *AK

PREMATURE WEAR OF FRONT BRAKE PADS/ROTORS.

BRAKES NEED TO BE REPLACED EVERY 23000-25000 MILES.

BRAKE PADS FAILED SEVERAL TIMES CAUSING VEHICLE TO PULL WHILE BRAKING.

PREMATURE BRAKE PAD WEAR, CAUSING POOR BRAKE PERFORMANCE.

ANTI LOCK BRAKES EXPERIENCE EXTENDED STOPPING DISTANCE.

BRAKE ROTORS FAILED, CAUSING NOISE.

CONSUMER EXPERIENCING EXCESSIVE WEAR OF THE FRONT BRAKE PADS AND SHOES AND ROTORS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

ANTI LOCK BRAKES FAIL INTERMITTENTLY, PEDAL TO THE FLOOR.

OUTSIDE REARVIEW MIRROR FLUTTERS/SHAKES AT HIGHWAY SPEEDS. *AK