Page 13 of 15 · complaints 601–650 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Structure › Body › Door
Filed Mar 22, 20037,500 milesMN

I HAD TWO INSIDE DOOR PANEL REPLACED ALREADY. THESE TWO THINGS WERE FIXED FROM THE ENGINE COMPARTMENT, IT GETS WORSE WHEN IT IS COLDER. FUEL GAUGE IS INACCURATE AND JUMPS AROUND WHEN TRUCK IS NOT IN A MOVING GEAR. I AM VERY UPSET ABOUT THE LAST TWO, BECAUSE CHEVY SAYS THE TRUCK IS WORKING WITHIN "NORMAL CHEVY PARAMETER". I HAVE ASKED MANY MECHANICS AND THEY SAY EITHER ONE SHOULD BE HAPPENING. THE DATE BELOW IS AN APPROXIMATE TIME THE LAST TWO STARTED. I ALSO HAVE HAD IT IN TWICE FOR BOTH OF THESE PROBLEMS. *JB

Engine and Engine Cooling
Filed Mar 21, 20031 milesOK

BRAND NEW 2002 CHEVROLET TRUCK MAKES KNOCKING NOISE SINCE NEW. CHEVROLET AGREES ITS A PROBLEM BUT WILL NOT FIX IT. THE KNOCKING IS HEARD WHEN STARTING VEHICLE. GM NEEDS TO CORRECT THIS ISSUE BEFORE IT CAUSE ENGINE FAILURE. *NLM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 19, 200319,675 milesNY

THE LOWER BALL JOINT COLLAPSED, WHEN THE VEHICLE TURNED A CORNER. *JB

Engine and Engine Cooling
Filed Mar 18, 2003MA

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY, THE VEHICLE BEGAN TO OVERHEAT WITHOUT PRIOR WARNING THEN THE CHECK ENGINE LIGHT ILLUMINATED. *NLM

Engine and Engine Cooling
Filed Mar 14, 2003MA

THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, AND THEN THE VEHICLE OVER HEATED.*JB

Power Train › Automatic Transmission
Filed Mar 13, 2003MI

TRANSMISSION SLIPS DURING THE 1-2 UP SHIFT AT MODERATE THROTTLE INPUT CAUSING A DISTINCTIVE CLUNK AND COULD BE A POSSIBLE SAFETY CONCERN ON TWO WHEEL DRIVE VEHICLES ON SLIPPERY ROADS, WHERE AS VEHICLE LOSS OF CONTROL COULD OCCUR WHEN TRANSMISSION ENGAGES. VEHICLE RETURNED TO DEALER TWICE WITH CONCERN, ONE ATTEMPT TO FIX WITH REPLACEMENT OF TRANSMISSION OUTPUT SHAFT. THIS DID NOT HELP. *JB

Suspension › Front
Filed Mar 4, 2003KY

WHILE A LOUD NOISE COULD BE HEARD COMING FROM THE FRONT END. *NLM

Power Train
Filed Mar 4, 200318,000 milesCA

CONSUMER NOTICED THAT WHILE DRIVING DOWN HILL IN SNOW HE WAS UNABLE TO DOWN SHIFT VEHICLE BECAUSE THE GEAR SHIFT WAS STUCK DUE TO ICE. *NLM

Engine and Engine Cooling › Engine
Filed Mar 3, 2003CT

THE VEHICLE MADE A NOISE, THE PROBLEM WAS DIAGNOSED AS A SLAPPED PISTON.*JB

Visibility › Windshield Wiper/Washer
Filed Feb 25, 2003MD

THE WINDSHIELD WIPERS FAILED.*JB

Air Bags › FrontalCrash
Filed Feb 24, 200329,000 milesAL

THE VEHICLE HIT A TREE, AND NONE OF THE AIR BAGS DEPLOYED.*JB *TS

Unknown or Other
Filed Feb 24, 2003NC

VEHICLE EXPERIENCED POOR QUALITY AND SAFETY ISSUES.*AK *JB

Visibility › Rear Window Wiper/Washer
Filed Feb 24, 200320,000 milesCT

THE RIGHT WINDSHIELD WIPER MALFUNCTIONED.*JB

Power Train
Filed Feb 20, 20031,000 milesAL

THE DRIVE TRAIN WAS DEFECTIVE, WHEN THE VEHICLE REACHED A SPEED OF 70 MPH IT LOST POWER AND HAD BECOME UNCONTROLLABLE. *JB THERE WAS A SLIPPAGE IN THE DRIVE TRAIN, MADE EXCESSIVE NOISE WHEN SHIFTING UP OR DOWN, AND IS EASY TO COME APART. ON SEVERAL OCCASIONS, THE TRANSMISSION APPEARED TO LOSE CONTACT WITH THE REAR END. (ALT NO. FOR THE CONSUMER DAYTIME IS: 334-301-9766) SCC

Steering › Linkages
Filed Feb 19, 20031,500 milesOH

AFTER 3 WEEKS OF OWNERSHIP WE STARTED EXPERIENCING SEVERAL PROBLEMS WITH THE STEERING AND BRAKING OF THIS VEHICLE. STEERING WHEEL WOULD "CATCH" AND MAKE THUMPING NOISES AS WE TURNED RIGHT OR LEFT SHARP TURNS (SLOWLY). BRAKES ARE GOING TO CAUSE AN ACCIDENT SOONER OR LATER AS THE PEDAL GOES COMPLETELY TO THE FLOOR AND THUMPS LOUDLY BUT DOES NOT SLOW THE VEHICLE WHEN YOU TRY TO MAKE A MODERATELY SUDDEN STOP. WE HAD OUR TRUCK IN FOR SERVICE AFTER OWNING IT FOR 3 WEEKS AND THE IDIOTS AT SPITZER CHEVROLET TRIED TO TELL US IT WAS THE TRAILER HITCH MAKING ALL THE NOISE.....WHAT A JOKE

Visibility › Windshield Wiper/Washer
Filed Feb 19, 200378,000 milesCT

THE WINDSHIELD WIPERS FAILED.*JB *TS

Tires
Filed Feb 12, 20033,218 milesWV

THE TIRES HAD BEEN ALIGNED AND ROTATED SEVERAL TIMES DUE TO EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE. *JG *JB

Suspension › Front › Wheel Bearing
Filed Feb 11, 2003PA

CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THE BEARINGS WERE WORN. *JG *JB

Tires
Filed Feb 3, 2003MI

THE FRONT DRIVE SIDE TIRE BLEW. SIZE #P26575R16 DOT# W273WMA1102. DEALER HAS BEEN NOTIFIED. PH

Exterior Lighting › Headlights
Filed Feb 3, 2003MI

HEADLIGHT FAILURE.*AK

Air BagsCrash
Filed Jan 30, 20031,200 milesOH

WHILE DRIVING VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER WAS NOT INJURED BECAUSE THEY WERE WEARING THERE SEAT BELTS.*AK

Seat Belts › Front
Filed Jan 29, 200314,600 milesMA

VEHICLE'S SEAT BELT IS NOT THE CORRECT HEIGHT AND DOES NOT RESTRAIN THE DRIVER. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Air Bags › FrontalCrash
Filed Jan 27, 200319,000 milesCA

CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH THE AIR BAG DEPLOYMENT. ALSO, WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION, AND AIR BAGS DID NOT DEPLOY .PASSENGER WAS DRIVING AT 50 MPH WHEN PASSING OVER A BRIDGE ON A RAINY DAY, AND WATER FROM THE RIVER WAS SPLASHED ON THE FRONT WINDSHIELD WHICH CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. MANUFACTURE WAS NOT CONTACTED AT THE TIME OF THIS PHONE CALL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 27, 20035,000 milesTX

I HAVE A 02 SIVERADO A 5,000 MILES THE MOTOR STARTED KNOCKING, THE DEALERSHIP SAID IT'S OUT OF THERE HANDS, AND TOLD US TO CALL CHEVROLET DOCUMENT #816465, WHICH SAYS THE KNOCKING IS NORMAL, AND ALL THEY CAN DO IS EXTEND THE WARRANTY. WE ALL KNOW THIS IS NOT NORMAL,GO TO WWW.BIGCLASSACTION.COM AND FILE A COMPLAINT. IF WE CAN GET EVERYONE TOGETHER WE CAN GET A CLASS ACTION SUIT AGAINST THEM. WE ALL HAVE PAID TO MUCH FOR OUR VEHICLES TO LETGM GET BY WITH THIS. LETS STICK TOGETHER, TELL EVERY ONE.

Suspension
Filed Jan 16, 2003200 milesDE

WHILE DRIVING VEHICLE WILL CONTINUOUSLY PULL TO THE RIGHT, MAKING IT VERY DIFFICULT TO STEER. THE DEALERSHIP HAS REPLACED THE STEERING GEAR AND DID SOME ALIGNMENT, BUT PROBLEM STILL OCCURS. PH THE VEHICLE HAS BEEN ALIGNED ON NUMEROUS OCCASIONS, AND HAVE NOT CORRECTED. THE FRONT TIRES WERE WEARING OUT UNEVENLY. SCC

Service Brakes, Hydraulic › Pedals and LinkagesCrash1 injured
Filed Jan 16, 20033,000 milesDE

WHEN THE VEHICLE MADE SUDDEN STOPS, THE BRAKE PEDAL WOULD GO TO THE FLOOR, AND THE VEHICLE DIDN'T STOP. THIS RESULTED IN AN ACCIDENT. PH THE BRAKE PEDAL WAS LOW AND SOFT. THE DEALER STATED THAT THEY WERE FINE. THE BRAKES STILL FELT UNSAFE. SCC

Seat Belts
Filed Jan 14, 2003AL

CONSUMER STATED THE SHOULDER BELTS LOCKED UP, IN WHICH CONSUMER WAS PHYSICALLY UNABLE TO VIEW THE TRAFFIC WHILE MERGING INTO TRAFFIC. THE BRAKES WERE NOT BEING APPLIED AT THE TIME AND ALMOST CAUSED THREE BAD ACCIDENTS BECAUSE THE DRIVER COULDN'T VIEW THE ONCOMING TRAFFIC FROM BEHIND. THE DEALER STATED THAT THIS IS NOT A DEFECT. SCC *JB

Unknown or Other
Filed Jan 13, 20035,100 milesMA

2002 CHEVROLET SILVERADO 1500. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770840

Vehicle Speed Control › Accelerator Pedal
Filed Jan 7, 2003OH

WHEN ACCELERATING, CONSUMER STATES GAS PEDAL HAS TO BE PRESS ABOUT 3 QUARTERS OF AN INCH BEFORE VEHICLE WILL MOVE. THIS SOMETIMES CAUSES VEHICLE AND TO STALL AND THE POSSIBILITY OF BEING REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Steering
Filed Dec 30, 200215,100 milesGA

I WAS DRIVING DOWN A CURVY MAOUNTAIN ROAD AND STEERING TO THE LEFT IN A TURN. MY STEERING LOCKED UP AND I HAD NO CONTROL. I GOT THE TRUCK STOPPED BEFORE WE WENT OVER A SEVERAL HUNDRED FOOT DROP. I HAD MY WIFE, 3 YEAR OLD DAUGHTER, AND 6 MONTH OLD SON IN THE TRUCK WITH ME. I GOT THE STEERING UNLOCKED AND DROVE HOME. I TOOK THE TRUCK TO THE DEALER AND THEY SAID SINCE THEY CAN NOT DUPLICATE THE PROBLEM THEY WILL NOT FIX OR REPLACE ANYTHING IN THE FRONT END OR STEERING WITHOUT DUPLICATING THE PROBLEM. I DO NOT FEEL SAFE DRIVING A TRUCK THAT HAS DONE THIS. I USALLY HAVE MY CHILDREN WITH ME IN A TRUCK THAT IS UNSAFE. I WAS TOLD BY THE SERVICE MANAGER THAT HE WILL NOT AUTHORIZE ANY REPAIR WITHOUT DUPLICATION. I ASKED HIM WHY HE WOULD SEND A TRUCK OUT THAT WAS UNSAFE. ALL HE COULD SAY WAS I CARE BUT NO REPAIRS WITHOUT DUPLICATION. I CONACTED GM AND I AM WAITING A REPLY.

Power Train › Axle Assembly › Axle Shaft
Filed Dec 24, 2002OH

(2)2002 SILVERADO HD'S( 4X4) WITH 5600 & 5800 ODOMETER READINGS. WHEN BACKING UP VEHICLES AT APPROX. 7 MILES PER HR AND LETTING OFF THE ACCELERATOR PEDAL A SINGLE CLUNKING NOISE COMES FROM THE REAR OF THE VEHICLE.DEALER CANNOT FIGURE OUT WHAT THE CLUNKING NOISE IS.

Power Train › Automatic TransmissionCrash
Filed Dec 17, 200210,000 milesMO

VEHICLE ROLLED BACK WHILE IN PARK. TRUCK WAS FOUND AGAINST THE HOUSE WITH THE DOORS LOCKED AND STILL IN PARK. EMERGENCY BRAKE IS TYPICALLY ENGAGED BECAUSE IT IS PARKED ON A SLOPE DRIVE BUT IT WAS FOUND DISENGAGED. WHILE BEING TOWED IT ALSO ROLLED WHILE LOADING ONTO THE TOW TRUCK. AGAIN, IT WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED. VEHICLE WAS LOOKED AT BY TWO SEPARATE SERVICE DEPARTMENTS WITH NO CAUSE FOUND. DAMAGE WAS DONE TO THE TRUCK AND THE HOME BUT SINCE GM COULD NOT DUPLICATE THE PROBLEM WE ARE RESPONSIBLE FOR ALL DAMAGES. WILL MOST LIKELY GET RID OF THE VEHICLE (TRADING IT IN AT SAME DEALER WHO SOLD AND SERVICED IT) BECAUSE WE DO NOT FEEL SAFE LEAVING THE VEHICLE UNATTENDED. TS

Seat Belts › Front › Warning Light/Devices
Filed Dec 16, 2002MI

VEHICLE LESS THAN ONE YEAR OLD - PURCHASED NEW. LABEL (AIRBAG WARNING/CHILD RESTRAINT INSTALLATION) ON FRONT PASSENGER SEAT BELT PEELED OFF.

Air BagsCrash
Filed Dec 11, 2002NY

CONSUMER STATES THAT WHEN HIT AT 55 MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. MR

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 2002MI

THERE IS KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. DUE TO MISSING PISTON FROM THE ENGINE PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Power Train › Driveline › Differential Unit
Filed Dec 3, 2002CA

WHEN SLOWING DOWN FOR A STOP, CONSUMER STATES' THERE IS A GRINDING NOISE AND A VIBRATION COMING FROM THE BOTTOM OF VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Suspension › Front
Filed Nov 22, 2002CA

WHILE DRIVING IF DRIVER RELEASES STEERING WHEEL FOR A SECOND VEHICLE WILL IMMEDIATELY PULL TO THE RIGHT INTO THE OTHER LANE. THE DEALERSHIP HAS SERVICE THE VEHICLE SEVERAL TIMES BUT CANNOT DIAGNOIS THE PROBLEM. CONSUMER IS AFRAID THAT THIS PROBLEM WILL CAUSE AN ACCIDENT. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 31, 2002TX

DURAMAX ENGINE, THE ENGINE WAS TICKING WHEN VEHICLE WAS PURCHASED (600 MILES), DEALER STATED THIS WAS NORMAL. THIS TICKING SOUND HAS GOTTEN WORSE, DEALER STILL SAYS THIS IS NORMAL. TS

Steering › Hydraulic Power Assist › Pump
Filed Oct 29, 2002TX

CONSUMER STATES THAT THE DRIVERS SIDE MIRROR VIBRATES CAUSING A VISUAL INABILITY TO SEE ONCOMING VEHICLES ON THE ROAD. DEALER NOTIFIED REPAIRED AND REPLACED PROBLEM REOCCURED. TS

Parking Brake
Filed Oct 25, 2002PA

CONSUMER STATES THAT WHEN THE TRAILER IS ATTACH TO THE VEHICLE THE EMERGENCY BRAKES WILL NOT STAY IN THE LOCK POSITION AND WILL UNLOCK AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS

Air Bags › Frontal
Filed Oct 21, 2002LA

CONSUMER STATES WHILE DRIVING 45MPH HAD A HEAD ON COLLISION AIR BAG DID NOT DEPLOY. TS

Seat Belts › Front
Filed Oct 17, 200210,000 milesAL

THE CONSUMER STATES THAT THE SEAT BELT LOCKS UP AND CAUSE THE DRIVER TO NOT BE ABLE TO TURN AND SEE THE ON COMING TRAFFIC. *TS *SCC *NLM

Seat Belts › Front › Retractor
Filed Oct 15, 2002MO

CONSUMER STATES THAT PASSENGER FRONT SEAT BELT LOCKS ONTO PASSENGER AND DOES NOT ALLOW ANY MOVEMENT. SEAT BELT HAS BEEN REPLACED BY DLR 3X. PROBLEM STILL EXISTS. MR

Visibility › Rearview Mirrors/Devices
Filed Oct 15, 2002WI

I HAVE HAD THREE MIRRORS INSTALLED ON THE TRUCK UNDER WARRANTY AND HAVING THE SAME PROBLEM WITH ALL THREE MIRRORS, WHEN I DRIVE ON THE INTERSTATE TO WORK EVERY DAY THE MIRROR VIBRATES SO BAD I CANT SEE ANYTHING OUT OF THE MIRROR AND HAVE HAD SEVERAL CLOSE CALLS MERGING INTO TRAFFIC I HAVE HAD THE TRUCK TO 2 CHEVROLET DEALERS FOR THIS PROBLEM AND THEY SAY THERE IS NO FIX FOR THIS. I CALLED GM CUSTOMER CARE AND HAVE A FILE NUMBER ON THE CASE BUT THEY TOLD ME THERE WAS NO FIX ALSO AND OFFERED ME 2 FREE OIL CHANGES TO RESOLVE THIS PROBLEM I DECLINED THERE OFFER BUT DO NOT NO WHAT I SHOULD DO AT THIS POINT. MR

Air BagsCrash1 injured
Filed Oct 1, 2002AL

THIS VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WHILE TRAVELING AT 50 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. MR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 30, 2002MI

CONSUMER STATES THAT WHEN APPLYING THE BRAKES THE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR CAUSING A EXTENDED STOPPING.DEALER STATES THAT IT HAS TO DO WITH THE ABS. NLM

Air Bags › FrontalCrash1 injured
Filed Sep 30, 2002VA

THIS TRUCK WAS INVOLVED IN A HEAD ON CRASH. I WAS RUNNING ABOUT 55 MPH AND THE OTHER VEHICLE WAS RUNNING APPROXIMATELY 35 MPH. THE TRUCK WAS A TOTAL LOSS WITH MOST OF THE DAMAGE DONE TO THE FRONT END.THE DRIVERS SIDE AIR BAG OR THE PASSENGER AIR BAG DID NOT DEPLOY. MR

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 26, 2002TN

THE WINDSHIELD WIPERS BECAME INOPERABLE . A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE DUE THE VIN#. DEALER HAS BEEN NOTIFIED.PROVIDE FURTHER INFORMATION. *NLM

Air Bags › FrontalCrash
Filed Sep 23, 2002CA

WHILE DRIVING AT 72 MPH CONSUMER HIT ANOTHER VEHICLE HEAD ON AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER, AND DEALER STATED THAT THE VEHICLE ACTED LIKE IT SHOULD HAVE.AK

Air Bags › FrontalCrash3 injured
Filed Sep 20, 2002OH

IN DIRECT FRONTAL IMPACT AT 45 MPH, AIRBAGS FAILED TO DEPLOY.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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