WHILE DRIVING AT 43 MPH VEHICLE WAS INVOLVED IN A LEFT FRONT COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND PASSENGER SUSTAINED INJURIES. *AK
2002 Chevrolet Silverado complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
2002 CHEVROLET 2500HD DURAMAX FUEL INJECTOR FAILURE. SEEMS TO BE ASSOCIATED WITH LEAKING AT 'TEST PORT' ON INJECTORS. APPEARS TO BE A GLOBAL PROBLEM WITH THIS ENGINE. OCCURS AT AROUND 50-70,000 MILES. CHEVROLET WILL NOT ANSWER AS TO WHETHER THEY PLAN A RECALL OR NOT. WHEN THE INJECTORS LEAK, THE DIESEL FUEL ENTERS THE ENGINE BLOCK, CAUSING LOSS OF OIL PRESSURE, LOSS OF FUEL MILEAGE, OIL LEAKS, LOSS OF POWER, AND SIGNIFICANT AMOUNTS OF DIESEL FUEL LEAKAGE. CHEVROLET HAS THESE PARTS BACK ORDERED AS A RESULT OF THE MAGNITUDE OF THE PROBLEM.
ALL FOUR TIRES ON THE VEHICLE WARPED AND HAD STRESS MARKS LOCATED ON THE INNER AND OUTER SIDE OF THE TIRE. THERE WERE NO INCIDENTS OR FATALITIES TO REPORT BUT THE DRIVER IS CONCERNED BECAUSE THESE TIRES ARE A POTENTIAL HAZARD; A ACCIDENT WAITING TO HAPPEN. THE TIRE ARE BRIDGESTONE LT#P2457R16 1201169. PLEASE PROVIDE ADDITIONAL INFORMATION AND THE DOT NUMBER FOR THESE TIRES. *NLM
THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE DEALER HAD INSPECTED THE VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK IF ENGINE STOPS RUNNING BECAUSE OF LACK OF OIL, THE STEERING AND BRAKES WOULD LOCK RESULTING IN A COLLISION. *PH *JB
WHILE DRIVING 20 MPH BRAKES FAILED. PEDAL WOULD GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. HAD TAKEN VEHICLE TO DEALERSHIP,BUT PROBLEM NOT RESOLVED. *AK
FUEL WAS NOT FLOWING FREELY THROUGH THE FUEL LINES TO THE ENGINE. THIS IS CAUSING VEHICLE TO FUNCTION POORLY. DEALERSHIP REPLACED THE DISTRIBUTOR AND THE FUEL TANK, BUT THE CAUSE OF THE BLOCKAGE WAS UNDETERMINED.*AK
THE FRONT AXLE SEAL FAILED PREMATURELY. *JB THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT FAILED. *SCC *JB
ON 12-2002 OIL LIGHT CAME ON CHECK DIP STICK NO OIL THEN 8-2003SAME THING HAPPEN THIS TIME SERVICE TECH CAME OUT PUT 3QT IN. *AK
WHILE DRIVING DRIVER SUDDENLY HEARD A LOUD SNAP. DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. CAUSE UNKNOWN. *AK
THE DURAMAX DIESEL ENGINE HAS A LOUD TICKING NOISE. BULLETIN #02-06-01-022A SAYS THAT ALL THE ENGINES HAVE IT, BUT THAT IT CAN'T BE HEARD IN SOME. GM'S ATTITUDE IS "LIVE WITH IT!!!", WE ARE NOT FIXING IT.*AK A A
REAR WINDOW FELL OUT WHEN TRYING TO OPEN . DEALER NOTIFIED. *AK
ON THE 2002 SILVERADO CHEVY PU TRUCK, THERE IS A PLASTIC COVER OVER A BAR UNDER THE DASH BOARD, NEAR THE GAS PEDAL. IT IS POSSIBLE THAT THE TIP OF THE SOLE OF A DRIVER'S SHOE CAN GET SNAGGED ON THAT PIECE OF PLASTIC WITH THE EFFECT THAT THE DRIVER'S FOOT IS HELD DOWN OF THE GAS PEDAL. ONE DRIVER EXPERIENCED THAT.
TRANSMISSION CLUNKS WHEN DECELERATING AND ACCELERATING FROM STOP. SPLINE LUBED FIRST TIME AND REDUCED LOUDNESS OF CLUNK BUT WITHIN 300 MILES NOISE WAS BACK.
INSIDE REAR BRAKE DISINTEGRATED AND DAMAGED THE ROTORS. DEALERSHIP REPLACED THE BRAKING SYSTEM.*AK
LOSS OF REVERSE, SECOND AND FOURTH GEARS COMPLETELY IN AUTOMATIC TRANSMISSION. *AK
WHILE DRIVING AT 40 MPH CONSUMER APPLIED BRAKES AND LOCKED THE WHEELS. DEALER NOTIFIED. *AK
2002 CHEVY SILVERADO WITH A 4.8L ENGINE KNOCK, FROM WHAT GM SAID IS PISTON SLAP. THEY SAID THEY WILL NOT FIX THIS PROBLEM AT THIS TIME. THEY SAID THEY SEND OUT A LETTER OF WARRANTY FOR SIX YEARS OR 100,000 MILES, IF ENGINE FAILS DUE TO THE PISTON SLAP/KNOCK. I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT THIS. THERE COULD BE A SAFETY ISSUE WITH THIS, SUCH AS ENGINE FAILURE ON THE INTERSTATE. WE THE CONSUMER SHOULD NOT BE TOLD TO DEAL WITH IT, WHEN PAYING UP TO 30,000 DOLLARS FOR A NEW VEHICLE, THAT HAS A PISTON KNOCK. THIS NEEDS TO BE FIXED, NOT COVERED UP.
THE SEAT FABRIC UNRAVELED WHILE THE CONSUMER PLACED THE SEAT INSIDE THE VEHICLE (THE CHILD SEAT INFORMATION WAS NOT GIVEN). *AK *CB *NLM
REAR ROTORS SHOT AFTER 10,000 MILES. WOULD NOT PASS INSPECTION. TOOK BACK TO DEALER, THEY MACHINED THEM DOWN TO NOTHING. DID NOT REPLACE THE ROTORS. THESE ROTORS FROM THE FACTORY MUST BE DEFECTIVE. MY MECHANIC SAID HES NEVER SEEN ROTORS LIKE THIS IN 30 OF WORKING. SO MUCH FOR THE 3 YR BUMPER TO BUMPER WARRANTY. *AK
VEHICLE SHUT DOWN WHILE DRIVING AT ANY SPEED, IN PARTICULAR WHEN THE AIR CONDITIONER WAS ON. DEALER HAS REPLACED THREE TIMES THE CAP AND ROTOR.*AK
I OWN A 2002 CHEVY SILVERADO, THE TAILGATE CABLES THAT HOLD THE TAILGATE ONTO THE TRUCK BROKE SMOOTH IN HALF WHILE THE TAILGATE WAS DOWN AND ONLY TWO ADULTS WERE SITTING ON THE TAILGATE.THIS TRUCK IS ONLY A YEAR OLD AND THIS HAPPENS, THEY ARE SUPPOSSE TO LAST ALOT LONGER THAN THAT.*AK
CONSUMER STATES WHILE BACKING OUT OF THE DRIVEWAY CONSUMER NOTICED FLAMES COMING FROM THE CAB OF THE VEHICLE. CAUSE UNKNOWN.*AK
THE VEHICLE LEANED TO ONE SIDE. *AK *CB *NLM
2002 CHEVY SILVERADO 4.3 ENGINE HAS KNOCK WHEN STARTS UP ,ALSO HAS DIESEL SOUND AND VIBRATES BETWEEN 15 TO 25 MPH. *JB
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WOULD COME ON AND STAY ON. DEALER NOTIFIED.*AK
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER, AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
I TOO HAVE THE PISTON SLAP PROBLEM WITH MY 2002 SILVERADO HD 6.0L ENGINE. I TOOK IT TO THE DEALER AT ABOUT 2400 MILES AND WAS HANDED A TECHNICAL BULLETIN THAT WAS DATED FROM 1999 (PROBLEM HAS BEEN KNOWN SINCE THEN) TELLING ME THAT GM IS WORKING ON A "FIX". THEY DID WANT TO LOOK AT THE TRUCK TO MAKE SURE NOTHING ELSE WAS WRONG. THERE IS NO "FIX", JUST AN EXTENDED WARRANTY ON THE ENGINE ALONE EVEN THOUGH I ALREADY PAID FOR THE EXTENDED WARRANTY FOR THE ENTIRE VEHICLE. YOU CANNOT GET THE WARRANTY AGREEMENT MAILED TO YOU TO LOOK IT OVER, THEY WILL ONLY SEND IT IF YOU AGREE TO ACCEPT IT OVER THE PHONE. BOUGHT THE TRUCK IN GOOD FAITH AND WAS SOLD A LEMON. MAYBE IF THEIR PROFITS WERE AFFECTED BY A RECALL THEY MIGHT THINK TWICE ABOUT STEALING AND LYING TO CONSUMERS. *NLM
CONSUMER WILL PROVIDE INFORMATION ON THIS REAR SUSPENSION PROBLEM , (AFTER MARKET PRODUCTS). *AK
PROBLEMS WITH THROTTLE BODY STICKING. *MR THE IDLE WAS ROUGH, THEREFORE THE THROTTLE BODY WAS ADJUSTED. THE VEHICLE KNOCKED LOUD ON COLD START. THE CONSUMER WAS UNSURE IF THE PROBLEM WAS THE THROTTLE BODY OR THE PISTON SLAP. THE THROTTLE BODY WAS CLEANED AND DID NOT STICK AT THAT POINT. THE CONSUMER REQUESTED AN EXTENDED WARRANTY FREE OF CHARGE UNTIL THE PROBLEM WAS RESOLVED. SCC
WINDSHIED WIPERS, STOPPED WORKING ---THEN COULD GET THEM ON ONLY ON HIGH. GM DEALER AND GM REPLACED CHIP/MTR GM PAID FOR PART,DEALER CHARGED 180.00. NOW I HEAR RE-CALLS ON 1999 AND UP ON SAME THING.. I HAVE 2002 SILVERADO SINCE 2002 NOT IN RE-CALL ,FIGURED YOU SHOULD BE AWARE,, PROBLEM STILL EXIST . *NLM
THE TRANSMISSION FAILED TWICE SINCE THE VEHICLE WAS PURCHASED. THE TRANSMISSION HAS BEEN REPLACED AT 10K MILES AND 20K MILES RESPECTIVELY. *NLM
THE VEHICLES OIL PUMP FAILED AT 36K MILES AND CAUSED DAMAGE TO THE ENGINE. *NLM
WHILE DRIVING ON TWO SEPARATE OCCASIONS THE VEHICLES FUEL INJECTORS FAILED AND CAUSED A DRASTIC LOSS OF POWER. THE FIRST FAILURE WAS AT 36,500 MILES AND THE SECOND FAILURE WAS AT 39,700 MILES. *NLM
THE CONSUMER HAD TO REPLACE SEVERAL MAJOR VEHICLE COMPONENTS SINCE THE VEHICLE WAS PURCHASED, INCLUDING THE ENGINE WHICH FAILED AT 36,700 MILES. *NLM
VEHICLE DRIVETRAIN MAKES 3 NOISES - #1 - CRACKING NOISE WHEN SHIFTING FORWARD TO REVERSE. #2 - CLUNKING NOISE WHEN SLOWING AND THEN RE-ACCELERATING. #3 - WHEN UPSHIFTING & DOWNSHIFTING VEHICLE DRIVETRAIN CLUNKS. *NLM
WHILE DRIVING THE VEHICLE 55 MPH THE DRIVERS SIDE REAR TIRE TREAD SEPARATED AND CAUSED THE TIRE TO BLOWOUT (BRIDGESTONE) PLEASE IDENTIFY TIRE SIZE AND DOT NUMBER. *NLM
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *JB
WHILE DRIVING, THE VEHICLE LOST TOTAL POWER DUE TO THE AIR CONDITIONER LINE WAS ROUTED ON TOP OF THE DISTRIBUTOR, WHICH CAUSED CONDENSATION AND WATER DRIPPED INSIDE THE DISTRIBUTOR. *JB
THE FUEL INJECTOR LEAKED DIESEL GAS ONTO THE ENGINE. *JB
FIRESTONE STEELTEX RADIAL TIRE [LT245/75R16] [LOAD RANGE E M/S] TREAD SEPARATED [DRIVER SIDE REAR OF 2002 CHEVROLET SILVERADO 3/4 TON HEAVY DUTY PICK UP] WHILE TOWING A FIFTH WHEEL TRAILER AT 65 MILES PER ON INTERSTATE I-75 IN KENTUCKY. IT SOUNDED LIKE DRIVING ON THE GROOVES USED TO WARN DRIVERS THEY ARE GOING OFF THE ROAD. THEN THE REAR OF THE TRUCK BEGAN TO MOVE SLIGHTLY LEFT/RIGHT. WE WERE JUST STARTING UP A LONG, STEEP HILL IN THE SLOW LANE AND WERE ABLE TO PULL OVER ONTO THE SHOULDER IN A GOOD SPOT WHERE PEOPLE COULD SEE US. MANY DRIVERS CAME CLOSE, BUT WE WERE NOT INJURED. A TRUCKER STOPPED TO HELP US. HE SAID IT LOOKED LIKE THE TIRE HAD DRY ROT. MAYBE A FOOT OF TREAD NEAR THE SIDE WALL CAME LOOSE. A SMALL CHUNK [3''] WAS ALSO LOOSE. THE TIRE COLLAPSED COMPLETELY. I FEEL WE MIGHT HAVE LOST CONTROL IF WE HAD BEEN PASSING OR GOING DOWN HILL. I CHECKED INFLATION JUST A FEW DAYS EARLIER. *NLM
WHILE DRIVING THE FRONT WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT SNOW BUILD UP UNDER THE WIPER ARMS CAUSED THE LINKAGE TO "POP" OFF. *NLM SCC
THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION YET NEITHER FRONTAL AIR BAGS DEPLOYED. *NLM
WHEN THE VEHICLE WAS FIRST STARTED, THE ENGINE HAD A KNOCKING NOISE.*JB
THE FUEL GAUGE DID NOT WORK. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
THE VEHICLES GAUGES DID NOT WORK AT ALL. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
THE BRAKES SQUEALED WHEN THEY WERE APPLIED. *JB
THE CONSUMER ACCIDENTALLY HIT THE INTERIOR DOME LIGHT OVERRIDE SWITCH 3 TIMES WHICH CAUSED THE VEHICLE'S HEADLIGHTS TO FAIL WITHOUT WARNING. THE SWITCH WAS ONLY SUPPOSED TO ALLOW THE DOME LIGHT TO REMAIN ILLUMINATED WHEN DOORS WERE CLOSED. *JB
MY 2002 CHEV TRUCK KNOCKS WHEN I START THE ENGINE. (6.0) MOST CHEV TRUCKS DO THIS. THE DEALER TOLD ME IT WAS NORMAL. I WOULD LIKE TO HAVE THEM AROUND WHEN I TRY AND SELL THE TRUCK. THE NOISE CAME AFTER THE TRUCK WAS ONLY 4 MONTHS OLD. IT HAS BEEN GETTING WORSE AND WORSE. MY RESALE VALUE IS GOING TO SUCK. IF IT IS NORMAL, I TOLD THEM THEY SHOULD ADVERTISE IT IN THEIR TV COMMERCIAL. CHEV TRUCKS, LIKE A ROCK, AND SOUND LIKE A ROCK SHAKING IN A TIN CAN. *JB
WHILE DRIVING 55 MPH THE CONSUMER HIT THE DOME LIGHT OVERRIDE SWITCH AND THE HEADLIGHTS WENT OUT. *NLM *NLM
THE VEHICLE CAUGHT FIRE UNDER THE HOOD. *JB WIRING FROM ELECTRIC FUEL PUMP IN GAS TANK CAUGHT FIRE AND BURNED TWO HOLES IN THE TOP OF THE GAS TANK. *TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Silverado → · Every Silverado year → · How the figures are calculated →