Page 12 of 15 · complaints 551–600 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags › FrontalCrash1 injured
Filed Oct 1, 200327,000 milesTX

WHILE DRIVING AT 43 MPH VEHICLE WAS INVOLVED IN A LEFT FRONT COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND PASSENGER SUSTAINED INJURIES. *AK

Fuel System, Other › Fuel Injection System
Filed Sep 29, 200363,400 milesMT

2002 CHEVROLET 2500HD DURAMAX FUEL INJECTOR FAILURE. SEEMS TO BE ASSOCIATED WITH LEAKING AT 'TEST PORT' ON INJECTORS. APPEARS TO BE A GLOBAL PROBLEM WITH THIS ENGINE. OCCURS AT AROUND 50-70,000 MILES. CHEVROLET WILL NOT ANSWER AS TO WHETHER THEY PLAN A RECALL OR NOT. WHEN THE INJECTORS LEAK, THE DIESEL FUEL ENTERS THE ENGINE BLOCK, CAUSING LOSS OF OIL PRESSURE, LOSS OF FUEL MILEAGE, OIL LEAKS, LOSS OF POWER, AND SIGNIFICANT AMOUNTS OF DIESEL FUEL LEAKAGE. CHEVROLET HAS THESE PARTS BACK ORDERED AS A RESULT OF THE MAGNITUDE OF THE PROBLEM.

Tires
Filed Sep 25, 2003FL

ALL FOUR TIRES ON THE VEHICLE WARPED AND HAD STRESS MARKS LOCATED ON THE INNER AND OUTER SIDE OF THE TIRE. THERE WERE NO INCIDENTS OR FATALITIES TO REPORT BUT THE DRIVER IS CONCERNED BECAUSE THESE TIRES ARE A POTENTIAL HAZARD; A ACCIDENT WAITING TO HAPPEN. THE TIRE ARE BRIDGESTONE LT#P2457R16 1201169. PLEASE PROVIDE ADDITIONAL INFORMATION AND THE DOT NUMBER FOR THESE TIRES. *NLM

Engine and Engine Cooling › Engine
Filed Sep 23, 20032,641 milesPA

THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE DEALER HAD INSPECTED THE VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK IF ENGINE STOPS RUNNING BECAUSE OF LACK OF OIL, THE STEERING AND BRAKES WOULD LOCK RESULTING IN A COLLISION. *PH *JB

Service Brakes, Hydraulic
Filed Sep 22, 20039,166 milesNY

WHILE DRIVING 20 MPH BRAKES FAILED. PEDAL WOULD GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. HAD TAKEN VEHICLE TO DEALERSHIP,BUT PROBLEM NOT RESOLVED. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Sep 16, 200331,000 milesLA

FUEL WAS NOT FLOWING FREELY THROUGH THE FUEL LINES TO THE ENGINE. THIS IS CAUSING VEHICLE TO FUNCTION POORLY. DEALERSHIP REPLACED THE DISTRIBUTOR AND THE FUEL TANK, BUT THE CAUSE OF THE BLOCKAGE WAS UNDETERMINED.*AK

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Sep 12, 2003MI

THE FRONT AXLE SEAL FAILED PREMATURELY. *JB THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT FAILED. *SCC *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 3, 20032,641 milesPA

ON 12-2002 OIL LIGHT CAME ON CHECK DIP STICK NO OIL THEN 8-2003SAME THING HAPPEN THIS TIME SERVICE TECH CAME OUT PUT 3QT IN. *AK

Service Brakes, Hydraulic
Filed Aug 18, 20038,000 milesFL

WHILE DRIVING DRIVER SUDDENLY HEARD A LOUD SNAP. DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. CAUSE UNKNOWN. *AK

Engine and Engine Cooling › Engine › Diesel
Filed Aug 13, 20034,974 milesWA

THE DURAMAX DIESEL ENGINE HAS A LOUD TICKING NOISE. BULLETIN #02-06-01-022A SAYS THAT ALL THE ENGINES HAVE IT, BUT THAT IT CAN'T BE HEARD IN SOME. GM'S ATTITUDE IS "LIVE WITH IT!!!", WE ARE NOT FIXING IT.*AK A A

Visibility › Power Window Devices and Controls
Filed Aug 11, 2003NM

REAR WINDOW FELL OUT WHEN TRYING TO OPEN . DEALER NOTIFIED. *AK

Structure
Filed Aug 6, 2003MA

ON THE 2002 SILVERADO CHEVY PU TRUCK, THERE IS A PLASTIC COVER OVER A BAR UNDER THE DASH BOARD, NEAR THE GAS PEDAL. IT IS POSSIBLE THAT THE TIP OF THE SOLE OF A DRIVER'S SHOE CAN GET SNAGGED ON THAT PIECE OF PLASTIC WITH THE EFFECT THAT THE DRIVER'S FOOT IS HELD DOWN OF THE GAS PEDAL. ONE DRIVER EXPERIENCED THAT.

Power Train › Automatic Transmission
Filed Aug 6, 200320,000 milesNY

TRANSMISSION CLUNKS WHEN DECELERATING AND ACCELERATING FROM STOP. SPLINE LUBED FIRST TIME AND REDUCED LOUDNESS OF CLUNK BUT WITHIN 300 MILES NOISE WAS BACK.

Service Brakes, Hydraulic
Filed Aug 6, 200351,000 milesNY

INSIDE REAR BRAKE DISINTEGRATED AND DAMAGED THE ROTORS. DEALERSHIP REPLACED THE BRAKING SYSTEM.*AK

Power Train › Automatic Transmission
Filed Aug 2, 200317,800 milesNH

LOSS OF REVERSE, SECOND AND FOURTH GEARS COMPLETELY IN AUTOMATIC TRANSMISSION. *AK

Service Brakes, Hydraulic
Filed Aug 1, 2003FL

WHILE DRIVING AT 40 MPH CONSUMER APPLIED BRAKES AND LOCKED THE WHEELS. DEALER NOTIFIED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 30, 200312,000 milesMD

2002 CHEVY SILVERADO WITH A 4.8L ENGINE KNOCK, FROM WHAT GM SAID IS PISTON SLAP. THEY SAID THEY WILL NOT FIX THIS PROBLEM AT THIS TIME. THEY SAID THEY SEND OUT A LETTER OF WARRANTY FOR SIX YEARS OR 100,000 MILES, IF ENGINE FAILS DUE TO THE PISTON SLAP/KNOCK. I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT THIS. THERE COULD BE A SAFETY ISSUE WITH THIS, SUCH AS ENGINE FAILURE ON THE INTERSTATE. WE THE CONSUMER SHOULD NOT BE TOLD TO DEAL WITH IT, WHEN PAYING UP TO 30,000 DOLLARS FOR A NEW VEHICLE, THAT HAS A PISTON KNOCK. THIS NEEDS TO BE FIXED, NOT COVERED UP.

Child Seat › Material/Padding
Filed Jul 24, 2003LA

THE SEAT FABRIC UNRAVELED WHILE THE CONSUMER PLACED THE SEAT INSIDE THE VEHICLE (THE CHILD SEAT INFORMATION WAS NOT GIVEN). *AK *CB *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 24, 2003PA

REAR ROTORS SHOT AFTER 10,000 MILES. WOULD NOT PASS INSPECTION. TOOK BACK TO DEALER, THEY MACHINED THEM DOWN TO NOTHING. DID NOT REPLACE THE ROTORS. THESE ROTORS FROM THE FACTORY MUST BE DEFECTIVE. MY MECHANIC SAID HES NEVER SEEN ROTORS LIKE THIS IN 30 OF WORKING. SO MUCH FOR THE 3 YR BUMPER TO BUMPER WARRANTY. *AK

Electrical System › Ignition
Filed Jul 22, 2003TX

VEHICLE SHUT DOWN WHILE DRIVING AT ANY SPEED, IN PARTICULAR WHEN THE AIR CONDITIONER WAS ON. DEALER HAS REPLACED THREE TIMES THE CAP AND ROTOR.*AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Jul 13, 200347,897 milesTX

I OWN A 2002 CHEVY SILVERADO, THE TAILGATE CABLES THAT HOLD THE TAILGATE ONTO THE TRUCK BROKE SMOOTH IN HALF WHILE THE TAILGATE WAS DOWN AND ONLY TWO ADULTS WERE SITTING ON THE TAILGATE.THIS TRUCK IS ONLY A YEAR OLD AND THIS HAPPENS, THEY ARE SUPPOSSE TO LAST ALOT LONGER THAN THAT.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jul 8, 200320,000 milesNY

CONSUMER STATES WHILE BACKING OUT OF THE DRIVEWAY CONSUMER NOTICED FLAMES COMING FROM THE CAB OF THE VEHICLE. CAUSE UNKNOWN.*AK

Suspension
Filed Jul 3, 200310,500 milesGA

THE VEHICLE LEANED TO ONE SIDE. *AK *CB *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 27, 200315,617 milesFL

2002 CHEVY SILVERADO 4.3 ENGINE HAS KNOCK WHEN STARTS UP ,ALSO HAS DIESEL SOUND AND VIBRATES BETWEEN 15 TO 25 MPH. *JB

Engine and Engine Cooling › Engine
Filed Jun 23, 2003IL

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WOULD COME ON AND STAY ON. DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine
Filed Jun 20, 2003TX

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER, AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 13, 20032,400 milesOK

I TOO HAVE THE PISTON SLAP PROBLEM WITH MY 2002 SILVERADO HD 6.0L ENGINE. I TOOK IT TO THE DEALER AT ABOUT 2400 MILES AND WAS HANDED A TECHNICAL BULLETIN THAT WAS DATED FROM 1999 (PROBLEM HAS BEEN KNOWN SINCE THEN) TELLING ME THAT GM IS WORKING ON A "FIX". THEY DID WANT TO LOOK AT THE TRUCK TO MAKE SURE NOTHING ELSE WAS WRONG. THERE IS NO "FIX", JUST AN EXTENDED WARRANTY ON THE ENGINE ALONE EVEN THOUGH I ALREADY PAID FOR THE EXTENDED WARRANTY FOR THE ENTIRE VEHICLE. YOU CANNOT GET THE WARRANTY AGREEMENT MAILED TO YOU TO LOOK IT OVER, THEY WILL ONLY SEND IT IF YOU AGREE TO ACCEPT IT OVER THE PHONE. BOUGHT THE TRUCK IN GOOD FAITH AND WAS SOLD A LEMON. MAYBE IF THEIR PROFITS WERE AFFECTED BY A RECALL THEY MIGHT THINK TWICE ABOUT STEALING AND LYING TO CONSUMERS. *NLM

Suspension › Rear
Filed Jun 4, 2003TX

CONSUMER WILL PROVIDE INFORMATION ON THIS REAR SUSPENSION PROBLEM , (AFTER MARKET PRODUCTS). *AK

Vehicle Speed Control
Filed Jun 4, 20038,000 milesOK

PROBLEMS WITH THROTTLE BODY STICKING. *MR THE IDLE WAS ROUGH, THEREFORE THE THROTTLE BODY WAS ADJUSTED. THE VEHICLE KNOCKED LOUD ON COLD START. THE CONSUMER WAS UNSURE IF THE PROBLEM WAS THE THROTTLE BODY OR THE PISTON SLAP. THE THROTTLE BODY WAS CLEANED AND DID NOT STICK AT THAT POINT. THE CONSUMER REQUESTED AN EXTENDED WARRANTY FREE OF CHARGE UNTIL THE PROBLEM WAS RESOLVED. SCC

Visibility › Windshield Wiper/Washer › Motor
Filed May 26, 200340,000 milesMA

WINDSHIED WIPERS, STOPPED WORKING ---THEN COULD GET THEM ON ONLY ON HIGH. GM DEALER AND GM REPLACED CHIP/MTR GM PAID FOR PART,DEALER CHARGED 180.00. NOW I HEAR RE-CALLS ON 1999 AND UP ON SAME THING.. I HAVE 2002 SILVERADO SINCE 2002 NOT IN RE-CALL ,FIGURED YOU SHOULD BE AWARE,, PROBLEM STILL EXIST . *NLM

Power Train › Automatic Transmission
Filed May 23, 2003VA

THE TRANSMISSION FAILED TWICE SINCE THE VEHICLE WAS PURCHASED. THE TRANSMISSION HAS BEEN REPLACED AT 10K MILES AND 20K MILES RESPECTIVELY. *NLM

Engine and Engine Cooling › Engine
Filed May 23, 200336,000 milesVA

THE VEHICLES OIL PUMP FAILED AT 36K MILES AND CAUSED DAMAGE TO THE ENGINE. *NLM

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed May 23, 2003365,000 milesVA

WHILE DRIVING ON TWO SEPARATE OCCASIONS THE VEHICLES FUEL INJECTORS FAILED AND CAUSED A DRASTIC LOSS OF POWER. THE FIRST FAILURE WAS AT 36,500 MILES AND THE SECOND FAILURE WAS AT 39,700 MILES. *NLM

Engine and Engine Cooling › Engine
Filed May 23, 200336,700 milesVA

THE CONSUMER HAD TO REPLACE SEVERAL MAJOR VEHICLE COMPONENTS SINCE THE VEHICLE WAS PURCHASED, INCLUDING THE ENGINE WHICH FAILED AT 36,700 MILES. *NLM

Power Train › Driveline
Filed May 20, 20033,716 milesCT

VEHICLE DRIVETRAIN MAKES 3 NOISES - #1 - CRACKING NOISE WHEN SHIFTING FORWARD TO REVERSE. #2 - CLUNKING NOISE WHEN SLOWING AND THEN RE-ACCELERATING. #3 - WHEN UPSHIFTING & DOWNSHIFTING VEHICLE DRIVETRAIN CLUNKS. *NLM

Tires › Tread/Belt
Filed May 16, 2003CA

WHILE DRIVING THE VEHICLE 55 MPH THE DRIVERS SIDE REAR TIRE TREAD SEPARATED AND CAUSED THE TIRE TO BLOWOUT (BRIDGESTONE) PLEASE IDENTIFY TIRE SIZE AND DOT NUMBER. *NLM

Air Bags › FrontalCrash
Filed May 14, 2003CA

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *JB

Equipment › Appliance › Air Conditioner
Filed May 9, 2003LA

WHILE DRIVING, THE VEHICLE LOST TOTAL POWER DUE TO THE AIR CONDITIONER LINE WAS ROUTED ON TOP OF THE DISTRIBUTOR, WHICH CAUSED CONDENSATION AND WATER DRIPPED INSIDE THE DISTRIBUTOR. *JB

Fuel System, Gasoline › Fuel Injection System
Filed Apr 22, 2003CA

THE FUEL INJECTOR LEAKED DIESEL GAS ONTO THE ENGINE. *JB

Tires › Tread/Belt
Filed Apr 14, 200315,500 milesOH

FIRESTONE STEELTEX RADIAL TIRE [LT245/75R16] [LOAD RANGE E M/S] TREAD SEPARATED [DRIVER SIDE REAR OF 2002 CHEVROLET SILVERADO 3/4 TON HEAVY DUTY PICK UP] WHILE TOWING A FIFTH WHEEL TRAILER AT 65 MILES PER ON INTERSTATE I-75 IN KENTUCKY. IT SOUNDED LIKE DRIVING ON THE GROOVES USED TO WARN DRIVERS THEY ARE GOING OFF THE ROAD. THEN THE REAR OF THE TRUCK BEGAN TO MOVE SLIGHTLY LEFT/RIGHT. WE WERE JUST STARTING UP A LONG, STEEP HILL IN THE SLOW LANE AND WERE ABLE TO PULL OVER ONTO THE SHOULDER IN A GOOD SPOT WHERE PEOPLE COULD SEE US. MANY DRIVERS CAME CLOSE, BUT WE WERE NOT INJURED. A TRUCKER STOPPED TO HELP US. HE SAID IT LOOKED LIKE THE TIRE HAD DRY ROT. MAYBE A FOOT OF TREAD NEAR THE SIDE WALL CAME LOOSE. A SMALL CHUNK [3''] WAS ALSO LOOSE. THE TIRE COLLAPSED COMPLETELY. I FEEL WE MIGHT HAVE LOST CONTROL IF WE HAD BEEN PASSING OR GOING DOWN HILL. I CHECKED INFLATION JUST A FEW DAYS EARLIER. *NLM

Visibility › Windshield Wiper/Washer › Linkages
Filed Apr 9, 200312,503 milesMI

WHILE DRIVING THE FRONT WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT SNOW BUILD UP UNDER THE WIPER ARMS CAUSED THE LINKAGE TO "POP" OFF. *NLM SCC

Air Bags › Frontal
Filed Apr 9, 2003AZ

THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION YET NEITHER FRONTAL AIR BAGS DEPLOYED. *NLM

Engine and Engine Cooling › Engine
Filed Apr 8, 2003CT

WHEN THE VEHICLE WAS FIRST STARTED, THE ENGINE HAD A KNOCKING NOISE.*JB

Fuel System, Other › Storage › Fuel Gauge System
Filed Apr 7, 2003MI

THE FUEL GAUGE DID NOT WORK. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

Electrical System › Wiring › Interior/Under Dash
Filed Apr 7, 2003MI

THE VEHICLES GAUGES DID NOT WORK AT ALL. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

Service Brakes, Hydraulic
Filed Apr 3, 2003AR

THE BRAKES SQUEALED WHEN THEY WERE APPLIED. *JB

Interior Lighting
Filed Mar 28, 2003MN

THE CONSUMER ACCIDENTALLY HIT THE INTERIOR DOME LIGHT OVERRIDE SWITCH 3 TIMES WHICH CAUSED THE VEHICLE'S HEADLIGHTS TO FAIL WITHOUT WARNING. THE SWITCH WAS ONLY SUPPOSED TO ALLOW THE DOME LIGHT TO REMAIN ILLUMINATED WHEN DOORS WERE CLOSED. *JB

Engine and Engine Cooling › Engine
Filed Mar 28, 2003OH

MY 2002 CHEV TRUCK KNOCKS WHEN I START THE ENGINE. (6.0) MOST CHEV TRUCKS DO THIS. THE DEALER TOLD ME IT WAS NORMAL. I WOULD LIKE TO HAVE THEM AROUND WHEN I TRY AND SELL THE TRUCK. THE NOISE CAME AFTER THE TRUCK WAS ONLY 4 MONTHS OLD. IT HAS BEEN GETTING WORSE AND WORSE. MY RESALE VALUE IS GOING TO SUCK. IF IT IS NORMAL, I TOLD THEM THEY SHOULD ADVERTISE IT IN THEIR TV COMMERCIAL. CHEV TRUCKS, LIKE A ROCK, AND SOUND LIKE A ROCK SHAKING IN A TIN CAN. *JB

Interior Lighting
Filed Mar 27, 2003MI

WHILE DRIVING 55 MPH THE CONSUMER HIT THE DOME LIGHT OVERRIDE SWITCH AND THE HEADLIGHTS WENT OUT. *NLM *NLM

Engine and Engine Cooling › EngineFire
Filed Mar 25, 2003MO

THE VEHICLE CAUGHT FIRE UNDER THE HOOD. *JB WIRING FROM ELECTRIC FUEL PUMP IN GAS TANK CAUGHT FIRE AND BURNED TWO HOLES IN THE TOP OF THE GAS TANK. *TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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