Page 11 of 15 · complaints 501–550 of 710

2002 Chevrolet Silverado complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Feb 26, 200458,000 milesMI

PREMATURE BREAKAGE OF SAFETY TAILGATE STRAP ON A 2002 CHEVROLET SILVERADO. *AK

Power Train › Automatic Transmission
Filed Feb 24, 200433,000 milesAL

AIR CONDITIONER (A/C) LINE RUNS OVER THE TOP OF THE DISTRIBUTOR, CAUSING CONDENSATION IN THE DISTRIBUTOR. WHEN THIS OCCURS, IT RESULTS IN ENGINE MISFIRING AND VEHICLE STALLING. AT 22,000 MILES TRANSMISSION WENT OUT. *AK *MR

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 24, 200443,000 milesTX

THE CABLES THAT HOLD UP MY TRUCKS TAILGATE SNAPPED WHEN MY FRIEND SAT ON IT. MY FRIEND ONLY WEIGHS ABOUT 165 LBS. LUCKILY, HE ONLY SUFFERED A MINOR SCRAPE FROM THE INCIDENT.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 24, 200438,440 milesOH

I RECENTLY PURCHASED A 2002 CHEVROLET SILVERADO, AND ABOUT A MONTH AGO THE REAR TAILGATE SUDDENLY FELL DOWN, AND UPON INSPECTION, THE CABLES ON EITHER SIDE THAT HOLD THE TAILGATE UP WERE BOTH BROKEN. FORTUNATELY THE VEHICLE WAS IN MY DRIVEWAY AND NOT MOTORING DOWN THE HIGHWAY. I HAD THE PROBLEM CORRECTLY AT MY REPAIR SERVICE, WHERE 2 NEW CABLES WERE INSTALLED. I SAW AN ARTICLE IN MY LOCAL NEWSPAPER TODAY {2/24/04} THAT ALLUDED TO A POSSIBLE DEFECT IN THE DESIGN OR THE MECHANISM ITSELF. NO INJURIES RESULTED FROM THIS MISHAP, BUT I WANTED TO REPORT THIS TO YOUR BUREAU SINCE OBVIOUSLY THERE HAVE BEEN MORE INSTANCES.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 24, 2004VA

TAILGATE SUPPORT CABLE RUSTED THROUGH AND BROKE UNEXPECTEDLY.*AK

Equipment › Appliance › Air Conditioner
Filed Feb 24, 2004NJ

VEHICLE WAS TOWED TO DEALERSHIP DUE TO FROST AND MOISTURE BUILD-UP BY THE ROUTING OF THE AIR CONDITIONING TUBING ABOVE THE ELECTRONIC IGNITION DISTRIBUTION CAP THAT LED TO COMPLETE FAILURE OF THE ENGINE. *LA *JB

Service Brakes, Hydraulic
Filed Feb 20, 2004OR

BRAKE PEDAL WENT ALMOST TO THE FLOOR BEFORE VEHICLE STOPPED. TOOK VEHICLE TO THE DEALER, AND THE DEALER STATED IT WAS NORMAL. *AK

Steering › Gear Box › Shaft Sector
Filed Feb 19, 200425,000 milesOK

THERE WAS A KNOCKING NOISE IN THE STEERING SHAFT. DEALERSHIP REPLACED THE BEARINGS, BUT THE NOISE RECURRED. THEN, DEALERSHIP REPLACED THE SHAFT. *AK *MR

Tires
Filed Feb 19, 200424,000 milesAL

WHILE DRIVING IN THE RAIN AT 55 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO SPIN AROUND IN CIRCLES. ON ANOTHER OCCASION, WHILE DRIVING IN RAIN IT KEPT FEELING LIKE VEHICLE WANTED TO GET AWAY FROM THE CONSUMER. *AK THE CONSUMER STATED THE BRAKES LOCKED UP AS WELL. *JB

Power Train › Automatic Transmission
Filed Feb 19, 200474,143 milesCO

ALLISON AUTOMATIC TRANSMISSION NSBU SWITCH FAILURE. TWO OTHER PEOPLE IN SHOP WITH SAME PROBLEM AT SAME TIME. DEALER SERVICE WRITER AND OTHER MECHANICS STATE PROBLEM IS VERY COMMON AND PART SHOULD BE RECALLED.

Visibility
Filed Feb 19, 2004PA

WHEN ITS COLD OUTSIDE, THE WINDOWS WOULD FREEZE AND NOT OPEN. *PH (THE TRACK DOOR WINDOWS ON BOTH DOORS WOULD FREEZE) I WOULD TAKE 15-20 MINUTES TO HEAT UP THE CAB, SO THE WINDOWS WOULD OPEN. *SC

Fuel System, Gasoline
Filed Jan 26, 20042,000 milesCA

THE TRUCK HAS A FUEL LEAK THAT CAUSED THE OIL PRESSURE TO GO DOWN. THERE'S A RECALL FOR THE CNG FUEL LEAKAGE 03V435000 BUT THE VIN NUMBER IS OUTSIDE THE REMEDY SCOPE. *NM

Seat Belts
Filed Jan 22, 2004SC

I OWN A 2002 CHEVROLET SILVERADO HD2500 4 DOOR DIESEL TRUCK. THE PASSENGER SIDE SEATBELT IN THE FRONT SEAT LOCKS AND TIGHTENS TO THE POINT THAT YOU LITERALLY CANNOT MOVE. YOU CAN BE ON SMOOTH ROAD, NOT TOUCHING THE BRAKES AND THE BELT WILL LOCK AND THE ONLY WAY TO RELEASE IT IS TO UNBUCKLE IT AND BUCKLE IT AGAIN. THEN IT WILL SOON LOCK AGAIN. IT IS A CONSTANT PROCESS MAKING THE BELT ALMOST IMPOSSIBLE TO WEAR. I HAVE HAD IT REPLACED AT MY DEALERSHIP 4 TIMES WITH ALL OF THEM THE SAME. IT IS LAW THAT YOU WEAR YOUR SEATBELT BUT THIS ONE IS NOT USEABLE. I HAVE COMPLAINED TO GM AND MY DEALERSHIP BUT AM TOLD THAT THERE IS NOTHING THAT CAN BE DONE AND TO GET USE TO IT! ALL I WANT IS A SEATBELT THAT WORKS PROPERLY AND SAFELY. PLEASE HELP.*AK

Suspension › Front › Hub
Filed Jan 21, 200429,000 milesTX

WHILE TURNING CONSUMER LOST CONTROL OF STEERING. CONSUMER LATER FOUND OUT THAT THE WHEEL, HUB, BRAKELINE AND BRAKES WERE DISCONNECTED FROM THE VEHICLE. *AK

Parking Brake
Filed Jan 21, 200439,000 milesCA

CONSUMER COMPLAINED ABOUT A PARKING BRAKE PROBLEM. THE PARKING BRAKE WORE OUT ON ONE SIDE. *AK

Steering
Filed Jan 15, 2004MI

THE POWER STEERING & POWER BRAKES WENT OUT SIMULTANEOUSLY. FORTUNATELY I WAS ONLY TOWING THE BOAT TRAILER(2000 LBS) I HAD JUST UNLOADED A 5000 LB BOAT THE DATE WAS 7 JULY. NO ONE WAS INJURED AND NOTHING WAS DAMAGED. HOWEVER UPON CHECKING AROUND THIS APPARENTLY IS A COMMON PROBLEM ON THIS GM PLATFORM. THE DEALERSHIP KNEW WHAT WAS WRONG BEFORE THEY SAW THE VEHICLE AND ADMIT TO SERVICING THIS PROBLEM. MY ISSUE IS HOW MANY PEOPLE NEED TO BE INJURED OR KILLED BEFORE SOMEONE RECALLS THESE. I JUST FOUND OUT THAT THE SHAFT WHICH IS BREAKING HAS BEEN REPLACED WITH A NEW PART BUT THERE ARE THOUSANDS OF THESE THINGS OUT THERE AND NO WARNING HAS BEEN ISSUED. MY LOCAL DEALERSHIP. THEY HAVE REPLACED 6 OF THESE IN THE LAST 2 WEEKS. THE DEALERSHIP IN CHEBOYGAN HAS REPLACED 5 IN THE RECENT PAST FOR A TOTAL OF 11 IN TWO DEALERSHIPS.

Service Brakes, Hydraulic
Filed Jan 15, 200445,499 milesGA

THE BRAKE LINE THAT RUNS TO THE REAR LEFT WHEEL WAS INSTALLED INCORRECTLY CAUSING IT TO CONTACT THE TURN DOWN SEAM OF THE CAB SHEETMETAL. THIS WAS LOCATED JUST BEHIND THE FUEL COOLER. THE RUBBING CAUSED THE LINE TO BURST WHILE STOPPING. THE DEALER SERVICE REP SAID THAT SINCE THE TRUCK WAS 10K OVER THE WARRANTY THAT IT WOULD BE UNLIKELY THAT THE GM WOULD FIX THE PROBLEM. SINCE I DIDN'T HAVE THE TIME TO FIGHT WITH THE DEALER AND SINCE I USE THE TRUCK IN THE COURSE OF MY BUSINESS I HAD IT REPAIRED BY LOCAL MECHANIC.

Equipment
Filed Jan 15, 200424,000 milesCA

MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.

Power Train › Automatic Transmission
Filed Jan 14, 200443,500 milesWA

CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. THE TRANSMISSION WOULD ONLY MOVE INTO THIRD GEAR. THE NEUTRAL SAFETY SWITCH WAS DEFECTIVE AS PER OWNER.*AK THE CONSUMER HAD THE SWITCH REPLACED. *JB

Steering
Filed Jan 13, 200440,000 milesCO

LOSS OF POWER STEERING AT LOW SPEEDS SUCH AS DRIVING IN A PARKING LOT. THIS HAPPENS WHEN MAKING RAPID STEERING CHANGES. IT IS VERY SIMILAR TO THE DESCRIPTION OF THE CURRENT RECALL OF GM CARS. THIS PROBLEM HAPPENS WITH BOTH STEERING DIRECTIONS. THIS HAPPENS SEVERAL TIMES EACH WEEK AND HAS BEEN HAPPENING FOR ABOUT THE LAST YEAR AND A HALF. IT DOESN'T SEEM TO BE GETTING WORSE. IT JUST STAYS THE SAME.

Tires
Filed Jan 13, 20044,000 milesWV

WHILE DRIVING DRIVER'S SIDE FRONT TIRE BLEW OUT, CAUSING THE WHEEL TO LOCK. THE 4-WHEEL DRIVE WILL NO LONGER PROPERLY OPERATE.*AK

Engine and Engine Cooling › Engine
Filed Jan 12, 200418,000 milesIN

WHILE DRIVING A "PINGING" NOISE COULD BE HEARD COMING FROM THE ENGINE. THE DEALER DETERMINED THAT CARBON BUILD-UP ON TOP OF THE PISTONS WAS THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM THE OIL PUMP WAS REPLACED BUT THE NOISE WAS STILL PRESENT. CONSUMER CONCERNED THAT THE ENGINE WILL FAIL IF THIS IS A LUBRICATION PROBLEM. HE BROTHER HAS THE SAME MAKE, MODEL AND EXPERIENCED THE SAME DEFECT. VEHICLE WAS REPAIRED BY THE SAME DEALERSHIP AND PROBLEM CEASED. *PH

Tires
Filed Jan 12, 200418,000 milesOH

WHEN ACCELERATING, THE REAR END WENT OUT OF CONTROL. *AK THE GOOD YEAR TIRE DEALER STATED THAT THE TIRE WAS THE WRONG TYPE FOR THE PICK UP TRUCK. THE TREAD DESIGN AND THE HARD COMPOUND WAS A UNSAFE TIRE FOR THE PICKUP. WITH A LIGHT REAR END, IT CAUSED THE TRUCK TO SPIN AT A LOW SPEED AND ACCELERATE WITH OUT WARNING. THE CONSUMER IS DISSATISFIED WITH GOOD YEAR SERVICE. *CB *JB

Power Train › Automatic Transmission
Filed Jan 12, 200454,000 milesMD

LOSS OF REVERSE AND TRANSMISSION AT 54,000 MILES. STARTED OUT GOING INTO 1ST AND 2ND VERY HARD NOW THIS. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash4 injured
Filed Jan 11, 200427,000 milesPA

I PURCHASED A 2002 CHEVY SILVERADO EXT CAB 4WD (Z71) IN OCTOBER OF 2003. THE TRUCK HAD 23000 (+) MILES ON THE ODOMETER WHEN PURCHASED. ON DECEMBER 13 OF 2003 WHILE ON MY WAY TO WORK AND TRAVELING AT A SPEED OF APPROXIMATELY 30 MPH IN A 45 MPH ZONE, TRAFFIC BEGAN COMING TO A STOP AT A TRAFFIC STOP. WHEN I TRIED TO APPLY THE BRAKES THERE WAS A LOUD "GRINDING" NOISE AND I WAS UNABLE TO DEPRESS THE BRAKE PEDAL. AS I CONTINUED TO APPLY MANIMUM PRESSURE TO THE BRAKE PEDAL THE PEDAL SUDDENLY WENT STRAIGHT TO THE FLOOR ACCOMPANIED ONLY BY A LOUD "VACUUM" SOUND. THIS BRAKE FAILURE RESULTED IN A SIX CAR COLLISION WITH FOUR INJURIES. DESPITE NUMEROUS SIMILAR COMPLAINTS FROM OTHER CONSUMERS, THE MANUFACTURER'S REPRESENTATIVES CONTINUE TO CLAIM THAT THERE IS NOTHING WRONG WITH THE BRAKE SYSTEM AND THE "PROBLEM" DOES NOT REQUIRE A RECALL - WHAT A JOKE. ARE THEY WAITING UNTIL SOMEONE IS FATALLY INJURED?*AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Jan 8, 200436,000 milesOH

LEFT SIDE TAIL GATE STRAP BROKE IN TWO WITH NO LOAD OTHER THAN THE LATCH FOR THE GATE KEEPS COMING UNLATCHED WHILE VEHICLE IS IN MOTION AND NOW THE STRAP HAS SEPARATED IN THE CENTER OF THE CABLE. NO ROUTINE LOAD IS CARRIED ON THIS GATE AND VEHICLE IS JUST TWO YEARS OLD. *LA

Tires › Sidewall
Filed Jan 5, 200434,758 milesCA

OE TIRES, GOODYEAR WRANGLER ST (235X75X16).EHICLE WAS AN EMPTY 2002 CHEVY SILVERADO. FOLLOW A STRICT ROTATION PLAN AND CHECK THE AIR PRESSURE OFTEN.IGNIFICANT "CUPPING" NOTICED ON THE SIDEWALLS ON FRONT AND REAR TIRES. *AK VERY POOR TRACTION IN ADVERSE WEATHER CONDITIONS DRY TRACTION IS MARGINAL AT BEST ON JANUARY 3RD, 2004. I WAS PROCEEDING ON THE NORTHBOUND HWY 14 THROUGH THE MOUNTAINS FROM LOS ANGELES TO LANCASTER PROCEEDING AROUND A SLIGHT RIGHT TURN BETWEEN 65-70MPH. THERE WAS NO DEBRIS OR OTHER HAZARDS IN THE ROAD. THERE WAS A SLIGHT WOBBLE AND THEN THE COMPLETE TIRE FAILURE ON THE PASSENGER-SIDE REAR TIRE. THE SIDEWALL OF THE LOOKS LIKE IT EXPLODED OUTWARD, COMPLETE SIDEWALL SEPARATION. WHILE I WAS CAPABLE OF MANUVERING MY VEICHLE OFF THE FREEWAY, THIS IS A VERY DANGEROUS PROBLEM, THAT FROM REVIEWING TIRERACK.COM AND OTHER COMPLAINTS ON NHTSA'S WEB SITE APPEARS TO BE A COMMON OCCURANCE WITH THESE TIRES. I AM GOING TO SEE IF THE DEALER WILL ALLOW ME TO EXCHANGE MY TIRES WITH SIMILAR PRICED ONES FROM A DIFFERANT MANUFACTURE, THESE TIRES ARE UNSAFE AND I DO NOT TRUST MY LIFE OR ANYONE ELSES LIFE ON THEM.

Fuel System, Gasoline › Fuel Injection System
Filed Jan 2, 2004OH

CONSUMER HAD AN EIGHT CYLINDER VEHICLE THAT OPERATED AS IF IT WAS 4 CYLINDERS. VEHICLE SHOOK/HESITATED AND LOST POWER. CONSUMER TRIED TO ACCELERATE ON THE HIGHWAY BUT VEHICLE HAD NO POWER. VEHICLE HAD BEEN IN THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM, AND IT KEPT HAPPENING. CONSUMER WAS TOLD BY MECHANIC THAT IT WAS THE FUEL INJECTION SYSTEM, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Jan 2, 200442,000 milesMI

2002 SILVERADO TAILGATE LATCH QUIT WORKING, ALSO 6.0L ENGINE SLAPPED DURING START UP, SOUNDED BAD.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 29, 200381,000 milesMA

THE BRAKE ROTORS WORE OUT ENTIRELY TOO QUICKLY. THEY WERE POOR QUALITY, AND THE METAL RUSTED AS IF THEY WERE SUBMERGED IN SALT WATER FOR A YEAR.*AK

Tires
Filed Dec 28, 200320,000 milesTX

I WAS DRIVING ON A WET ROAD IN A 2002 CHEVY SILVERADO WHEN THE VEHICLE STARTED TO HYDROPLANE OUT OF CONTROL OFF THE ROAD. I WAS DRIVING ABOUT 55 MPH AT THE TIME. HAVE THERE BEEN ANY STUDIES ON THE PEROFRMACE OF VEHICLES UNDER SLICK ROAD CONDITIONS? ARE TRUCKS MORE LIKELY TO HYDROPLANE THAN OTHER TYPES OF AUTOMOBILE? SINCE THIS INCIDENT I AM CONCERNED ABOUT THE SAFETY OF DRIVING MY VEHICLE IN POOR WEATHER CONDITIONS.*AK

Service Brakes, Hydraulic
Filed Dec 13, 20031 milesMD

SOFT BRAKE PEDAL...GOES TO THE FLOOR. QUESTIONABLE BRAKE RESPONSE. ALSO "CLUNK" HEARD IN FRONT-END AND FELT THROUGH STEERING AROUND TURNS. BOTH SINCE NEW IN MARCH 2002. *AK

Steering › Gear Box › Shaft Sector
Filed Dec 12, 200353,829 milesVA

WHEN TURNING LEFT OR RIGHT A NOISE WAS HEARD. DEALER CLEANED AND LUBRICATED THE STEERING SHAFT.*AK 2002 CHEVROLET SILVERADO EXPERIENCED A NOISE WHEN TURNING LEFT OR RIGHT. VEHICLE WAS TAKEN TO THE DEALER AND NO PROBLEM WAS FOUND BUT THE STEERING SHAFT WAS CLEANED AND LUBRICATED.*MR

Tires
Filed Dec 12, 200320,000 milesMI

WHEN PULLING ONTO A BUSY HIGHWAY FRONT TIRES WENT OUT OF CONTROL. DEALER STATED THERE WAS NO TRACTION IN THE TIRES.*AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Dec 10, 2003IL

CONSUMER STATED THAT HE WAS HAVING A HARD TIME GETTING THE VEHICLE TO STOP WHEN APPLYING THE BRAKES. HE HAD TO PUSH DOWN HARD ON THE BRAKE PEDAL TO GET THE VEHICLE TO SLOW DOWN, THEN STOP. THE CONSUMER TOOK THE VEHICLE BACK TO DEALER 3 TIMES. ONCE DEALER REPLACED THE BRAKE MASTER CYLINDER. HOWEVER, HE WAS STILL HAVING PROBLEMS GETTING VEHICLE TO SLOW DOWN AND STOP.*AK THE CONSUMER IS CONCERNED ABOUT THE SAFETY ISSUES AND FEELS THAT THE VEHICLE SHOULD BE LOOKED AT AGAIN. *CB *JB

Engine and Engine Cooling
Filed Dec 2, 2003AL

CONSUMER STARTED VEHICLE EARLY IN THE MORNING AND HEARD A LOUD NOISE. AFTER FIVE MINUTES, VEHICLE WARMED UP, AND THERE WAS NO NOISE. DEALER STATED THAT THIS TYPE OF NOISE WAS COMMON TO ANY VEHICLE BEING STARTED EARLY IN THE MORNING. *AK

Steering
Filed Nov 21, 200319,000 milesMI

FRONT END CLUNKING ON MY VEHICLE. GENERAL MOTORS KNOWS THERE IS A PROBLEM ON ALL C/K PICKUP TRUCKS MANUFACTURED FROM 1999 TO PRESENT BUT WILL NOT ENGINEER A FIX FOR THE PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. *LA

Steering › Column
Filed Nov 20, 200348,000 milesOH

WHEN TURNING THE STEERING WHEEL A LOUD RATTLING NOISE FROM THE FRONT END IS PRODUCED. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

Structure › Body › Tailgate › Hinge and Attachments
Filed Nov 20, 2003IA

SEE VOQ 10048424

Engine and Engine Cooling › Engine
Filed Nov 15, 200325,000 milesMI

WHEN MOTOR STARTS UP SOUND LIKE ROD ARE COMING THRU THE BLOCK THIS STARTED MORE THEN A YEAR AGO REG. WITH GM AND RECEIVED LETTER ON THE PROBLEM IT HOW A LOT WORST AND STATES I MUST LIVE WITH ITS. IT NOW KNOCKS FOR 4 TO 5 MIN AFTER STARTING. YOU SHOULD NOT HAVE THIS KIND OF PROBLEM ON A 39000 $ VEC. HELP. *LA

Electrical System › Ignition
Filed Nov 14, 2003TX

CONDENSATION DRIPPING ON MY DISTRIBUTOR, CAUSED THE IGNITION TO FAIL (DISTRIBUTOR CAP) WAS FIXED BY APPLYING PLASTIC HOSE TO AC LINE THAT WAS DRIPPING ON THE DIST. CAP. (FIXED BY DEALER) BUT: THE HOSE NOW ROUTES THE WATER TO A SPARK PLUG!!! *LA

Service Brakes, Air › AntilockCrash
Filed Nov 10, 200330,089 milesTX

I HAVE A 2002 CHEVROLET SILVERADO. THE ABS SYSTEM FAILS TO STOP MY VEHICLE IN ALL TYPES OF NORMAL SITUATIONS WHICH HAS ALREADY LED TO ONE ACCIDENT. THIS WAS MY FIRST ACCIDENT EVER AND THANKS TO MY DEALER WHO SAID THERE WAS NO PROBLEM WITH MY BRAKES I AM SURE THIS WONT BE THE LAST ACCIDENT. THE VEHICLE BRAKE SYSTEM WILL FREEZE UP IF SO MUCH AS A PEBBLE VIBRATION IS FELT, OR STOPPING ON A COMPLETELY SMOOTH AND CLEAN ROAD NORMALLY. THE SCARY THING IS, I NEVER KNOW WHEN MY BRAKES ARE GOING TO FAIL, AND SINCE THERE IS NO DIFFERENCE IN BETWEEN A SMOOTH ROAD OR A POTHOLE DISABLING THE BRAKES I DO NOT FEEL COMFORTABLE IN MY OWN VEHICLE. I HAVE ROLLED THROUGH INTERSECTIONS, ROLLED THROUGH STOP SIGNS, AND HAD ONE ACCIDENT IN THIS VEHICLE. I BELEIVE THAT THE CHEVROLET COMPANY NEEDS TO CORRECT THIS PROBLEM IMMEDIATLY, FOR THE LIABILITY AND SAFTY OF ALL CONSUMERS. I AM NOT THE ONLY PERSON WITH BRAKE PROBLEMS IN THE CHEVROLET SILVERADOS FROM 1999 TO CURRENT, I HAVE MET SEVERAL AND THEY WERE ALL TOLD THEY HAVE NO PROBELMS WITH THERE VEHICLES EITHER. WE ARE WAITNG FOR CHEVROLET TO CORRECT THIS FAULTY BRAKE SYSTEM. *AK

Service Brakes, Hydraulic
Filed Nov 5, 200342,000 milesMO

THE HYDRAULIC PUMP FAILED WHILE DRIVING. THE CONSUMER WAS FORCED TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. HEAVY DUTY 2002 DIESEL SILVERADO. *NLM DEALER REPLACED POWER STEERING PUMP BUT THERE WAS NO BRAKES, PEDAL WENT TO THE FLOOR. ON ANOTHER OCCASION, CONSUMER LEFT VEHICLE IDLING WHILE CHANGING A TIRE ON THE TRAILER. GOT IN THE VEHICLE, STEPPED ON THE BRAKE AND LOST THE BRAKES AND TRAILER LIGHTS. CONSUMER DECIDED TO DRIVE ABOUT A MILE TO EXIT FREEWAY WHEN THE BRAKES STARTED TO WORK AGAIN. *PH

Structure › Body › Tailgate1 injured
Filed Nov 5, 200332,000 milesMD

THE TAILGATE CABLE BROKE WHILE LOAD AN ATV. THE ATV FELL ON THE CONSUMER BREAKING HIS SHOULDER IN THREE PLACES. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE TAILGATE RUBBER COATING RUSTING.*AK *PH *NLM

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 31, 200352,000 milesIL

I OWN A 2002 CHEVY SILVERADO 2500HP. WHILE GETTING ONTO THE TAILGATE ABOUT A MONTH AGO BOTH CABLES SNAPPED CLEAN AND I WENT TO THE GROUND UNHARMED. LUCKILY I FELL AWAY FROM THE TRUCK AND THE TAILGATE WAS NOT DENTED. HAVE WARNED ALL MY FRIENDS TO CHECK THEIR TRUCKS AS WELL. BOUGHT NEW CABLES AND INSTALLED FOR ABOUT $25. *LA

Seats2 injured
Filed Oct 27, 2003AR

THE TRACKS AND ANCHORS STUCK OUT THREE INCHES, TOO FAR AND CAUSED THE BACK SEAT PASSENGERS TO KICK THE TRACKS WHEN GETTING IN OR OUT OF THE VEHICLE. THE OWNER HAS CONTACTED THE DEALERSHIP. *AK *SCC *JB

Fuel System, Other › Storage › Fuel Gauge System
Filed Oct 21, 200313,000 milesIN

CHECK ENGINE LIGHT COMES ON WHEN FUEL TANK IS MORE THAN HALF FULL. *LA

Engine and Engine Cooling › Engine › Diesel
Filed Oct 15, 20033,000 milesCA

2002 CHEVY DURAMAX DIESEL WITH ALLISON TRANSMISSION ENGINE SURGING, LUNGING & DEAD SPOTS WHEN YOU TRY TO ACCELERATE OR BRAKE. TRANSMISSION CLUNKS & ALSO JERKS THE VEHICLE. DANGEROUS IN PARKING AREAS & WHEN TRYING TO ACCELERATE ONTO INCOMING TRAFFIC WHERE IS OFTEN HAS DAILY CATASTROPHIC FAILURE. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Oct 13, 2003VT

I PURCHASED A NEW 2002 CHEVY SILVERADO EXT CAB 4WD IN NOVEMBER 2001. THE TRUCK CURRENTLY HAS 48000 MILES ON IT. THE REAR BRAKES HAVE BEEN COMPLETELY REBUILT 3 TIMES DUE TO EXCESS WEAR AND FAILURE. THE DEALERSHIP HAS PAID FOR THE REPAIRS TWICE AND SPLIT THE COST ONCE BUT HAS ADVISED THEY WILL NOT PAY FOR IT ANYMORE. THE CAUSE APPEARS TO BE STICKING WHICH WEARS THE PADS OUT WHICH IN TURN WEAR OUT THE ROTORS. THE CALIPERS FREEZE UP AND REQUIRE REPLACING. THE PARKING BRAKE IS USED REGULARLY AND WORKS OKAY. AFTER THE LAST REPAIR, THE ABS CHATTERS WHEN COMING TO A STOP ON CLEAR DRY PAVEMENT, LIKE A PARKING LOT OR STOP SIGN. *LA

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 2, 2003DE

CONSUMER STATED WHILE TRAVELING WITH 4-WHEEL DRIVE ON AND WITHOUT ANY INDICATION TWO WHEEL DRIVE WOULD ENGAGE, RESULTING INTO POOR TRACKING.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chevrolet Silverado → · Every Silverado year → · How the figures are calculated →