Owners filed 3 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.
Park away from buildings
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
Most common 2019 Chevrolet Silverado 5500 problems
Defect. General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged.
Risk. Damaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash.
Remedy. Dealers will remove the installed wire harness, apply protective tape, and reinstall the wire harness, free of charge. Owner notification letters are planned to be mailed December 22, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N252531990. Vehicles in this recall were previously repaired under 25V390 and will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 6, 2025.
Filed Jun 12, 202562,468 vehiclesGeneral Motors, LLC
Defect. General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
Risk. An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
Defect. General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk. A short-circuit may damage the engine components and increase the risk of fire.
Remedy. GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Jun 4, 20217 milesAR
The contact owns a 2019 Chevrolet Silverado 5500. The contact stated while driving at various speeds, the vehicle loss motive power and stalled. The failure recurred on several occasions with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 7.
Engine
Filed Nov 12, 20205,300 milesCA
2ND TIME WATER LINE BREAKS SAME AS THE ONE INSTALLED 1 MONTH PRIOR
Visibility/Wiper
Filed Aug 1, 20207 milesMO
THIS TRUCK IS BEING USED IN A BOX TRUCK APPLICATION WITH STANDARD 8' WIDE BOX, 16' LONG. THE SIDE MIRRORS THAT COME ON THE 2019 SILVERADO 5500HD DO NOT EXTEND OUT FAR ENOUGH TO SEE SAFELY ALONG THE SIDE OF THE STANDARD 8' BOX. IT IS VERY HARD TO SEE TRAFFIC ON EITHER SIDE AND EXTREMELY DIFFICULT TO BACK UP SAFELY. I NOR THE DEALERSHIP HAS BEEN ABLE TO GET ANY HELP WITH THIS SAFETY ISSUE FROM CHEVROLET FOR OVER A YEAR NOW. I HAVE BEEN TOLD BY A DOT OFFICER THAT I MUST GET THE MIRRORS TO EXTEND OUT FAR ENOUGH TO CLEAR THE BOX IN MY REAR VIEW. I FEEL CHEVROLET SHOULD MAKE THIS A RECALL ISSUE FOR THE SAFETY OF EVERY 5500/6500 TRUCK USED WITH A STANDARD 8' BOX APPLICATION. MY DEALERSHIP SAID CHEVROLET PUT THE EXACT SAME MIRRORS ON THE 2020 MODEL AS WELL. PLEASE HELP!
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 6, 2025. Source: NHTSA Office of Defects Investigation.