2024 Chevrolet Silverado 5500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Brake Fluid Low Warning › Switch/Sensor/Float25V390000Park outside
Filed Jun 12, 202562,468 vehiclesGeneral Motors, Llc

Defect. General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.

Risk. An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.

Air Bags › Air Bag/Restraint Control Module › Software24V738000
Filed Oct 2, 202425 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.

Risk. Inactive air bags will not deploy in a crash, increasing the risk of injury.

Remedy. A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.

What owners reported

Newest filings
Service Brakes
Filed Apr 18, 2026RI

In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle for months with no response. I eventually sent a claim into the RI Dealer Commissioners' office. The commission acknowledged my claim and reached out to Paul Masse, Inc. Paul Masse, Inc., agreed to have their Executive VP, Bob Masse take the vehicle for a ride with me to see what was going on. After driving the truck with Bob Masse, he agreed to bring the truck in for further review. I dropped the truck off a day later, Bob Masse called me after his mechanics looked the vehicle over and told me that they would not be able to fix the truck, but they would offer a buyback if I agreed to take a new truck. I agreed to take the new truck. I had to finance a whole new truck, paying for more insurance, sales and registration taxes. The day I took delivery of the new truck it drove exactly as the old truck drove. In addition to the truck shaking like the old truck, the check engine light was on. I immediately called the Bob Masse, Bob told me to

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
2024 — this page1200Routine
20233100Routine
20210100Routine
20200200Routine
20190200Routine

Compare every Silverado 5500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 12, 2025. Source: NHTSA Office of Defects Investigation.