I AM EXPERIENCING ISSUES OF SERIOUS ROT AND RUST WITH COMPONENTS OF MY TRUCK. FIRST FAILURE WAS THAT MY POWER STEERING PUMP RESERVOIR ROTTED THROUGH AND CAUSED A LEAK OF FLUID, HAD TO REPLACE UNIT. THEN TRANSMISSION LINE ROTTED THROUGH, CAUSING A LEAK OF FLUIDS, HAD TO REPLACE LINES AND COOLER DUE TO CORROSION. THEN STARTER FAILED, SERIOUSLY CORRODED. HAD TO REPLACE. AFTERWARD, ALTERNATOR FROZE UP, INSIDE WAS CORRODED WITH RUST AND WOULD NOT SPIN FREELY, HAD TO REPLACE. MOST RECENTLY, BRAKE LINES BURST CAUSING COMPLETE LOSS OF BRAKING ABILITY. WILL NEED TO REPLACE. I HAVE OWNED A SUBSTANTIAL NUMBER OF VEHICLES OVER THE YEARS AND THIS IS COMPLETELY UNUSUAL IN MY EXPERIENCE AND HAS CAUSED A SITUATION THAT COULD LEAD TO DEATH OR SERIOUS INJURY. I WAS FORTUNATE TO ESCAPE BOTH. FURTHERMORE, IT HAS BEEN A SERIOUS FINANCIAL BURDEN AND INCONVENIENCE TO HAVE TO REPLACE SO MANY COMPONENTS ON A TRUCK THAT HAS YET TO REACH 60,000 MILES. I BOUGHT THIS TRUCK NEW AND HAVE TAKEN VERY GOOD CARE OF IT IN HOPES THAT MY 30,000 INVESTMENT WOULD LAST ME A GOOD NUMBER OF YEARS WITH REGULAR AND EXPECTED MAINTENANCE. *TR
2004 Chevrolet Silverado 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
MY SISTER INLAW BORROWED MY TRUCK TO MOVE SOME BOXES. DRIVING DOWN THE ROAD HIT BRAKES PEDAL FELT FUNNY. SECOND TIME SHE HIT THE BRAKES PEDAL WENT TO THE FOOR. LUCKLY THE SECOND TIME WAS NOT A MUST STOP SITUATION. AND GOT THE TRUCK OFF THE ROAD INTO A DRIVEWAY. UPON INSPECTION I FOUND THE REAR BRAKE LINES WERE SEVERLY CORRODED AND LEAKING BRAKE FLUID. I THINK THIS SHOULD BE ADDRESSED BEFORE SOMEBODY IS KILLED OR EVEN A FAMILY IS KILLED. *TR
ON FEB..9 2012 I WAS IN A DRIVE THRU AUTOMATED CAR WASH, WHEN DRIVING OUT I WENT TO STEP ON BRAKE & THE PEDAL WENT TO THE FLOOR. I PULLED OVER TO THE SIDE LIFTED THE HOOD & CHECKED THE MASTER CYLINDER & SAW THAT IT NEEDED FLUID, I WENT INTO THE CONVENIENCE STORE & BOUGHT A PINT OF BRAKE FLUID, I FILLED THE MASTER CYLINDER, IT TOOK THE WHOLE BOTTLE OF FLUID, I WALKED TO THE SIDE OF THE TRUCK TO TEST THE BRAKE PEDAL & NOTICED THE FLUID LEAKED RIGHT OUT ON THE GROUND WITHOUT STEPPING ON THE BRAKE PEDAL. I HAD THE TRUCK TOWED TO MY REPAIR SHOP, WHEN PUT ON LIFT THE MECHANIC POINTED OUT THE ROTTED OUT BRAKE LINE BY THE MODULAR VALVE PLUS THE OTHER THREE LINES WERE ROTTED & WERE UNSAFE, FOR A TEMPORARY FIX I HAD THE ONE LINE FIXED BY REPLACING A PIECE OF THE BROKEN LINE. IT WAS BROUGHT TO MY ATTENTION ABOUT THE ONGOING INVESTIGATION WITH NHTSA. I PURCHASED THE TRUCK IN NOV. 2003. *TR
VEHICLE HAS BEEN DIAGNOSED WITH BAD FUEL INJECTORS. SYMPTOMS INCLUDE EXCESSIVE SMOKE AND SMOG TEST FAILURE. MANUFACTURER HAS A 7 YEAR/200,000 MILE WARRANTY ON INJECTORS. MY VEHICLE HAS 121,000 MILES BUT WAS PLACED IN SERVICE 12/2003. MASSIVELY COMMON PROBLEM ON ALL DURAMAX DIESELS. MANUFACTURER ONLY WARRANTIES THE REPAIRED VEHICLES FOR 12 MONTHS OR 12,000 MILES. *TT
BRAKE LINE LEAKING DUE TO CORROSION. REMAINING LINES ALSO ARE EXCESSIVELY CORRODED. FUEL LINES ALSO SHOWING CORROSION WHICH I FEEL IS EXCESSIVE AND PREMATURE.
BRAKE LINE NEAR FRAME RAIL BENEATH DRIVERS SEAT ARE CORRODED. ONE OF THE LINES DEVELOPED A LEAK AND A LOSS OF BRAKE FUNCTION RESULTED. ALL OF THE BRAKE LINES ARE COMPLETELY CORRODED AND NEED TO BE REPLACED. *TR
WHILE TESTING THE BRAKES AND LIGHTS ON A 7,000 LB GVW TRAILER THE BRAKE PEDAL WENT TO THE FLOOR. INVESTIGATION SHOWED BRAKE FLUID FROM BEHIND THE DRIVERS SEAT AND ABOVE THE GAS TANK. THE BRAKE LINE OVER THE GAS TANK RUSTED THROUGH AND BURST. ANOTHER 5 MINUTES I WOULD HAVE BEEN TRAVELING ON MOUNTAIN ROADS WITH NO BRAKES AND PULLING A TRAILER. VEHICLE WAS TOWED AND REPAIRED AT MY EXPENSE. ALSO A DAYS WORK WAS LOST BECAUSE I WAS NOT ABLE TO TRAVEL 130 MILES HOME FOR MY COMPANION TO WORK THE NEXT DAY. *TR
BRAKE LINES CORRODED AND VEHICLE LOST ALL BRAKE FLUID, THANKFULLY WHILE PARKED. VEHICLE IS 7 YEARS OLD, WITH LOW MILEAGE, ALWAYS GARAGED AND DRIVEN A LIMITED AMOUNT DURING WINTER, SO EXPOSURE TO SALT WAS NOT HIGH AT ALL. THIS TYPE OF FAILURE SHOULD NOT OCCUR ON A 7 YEAR OLD HEAVY DUTY TRUCK WITH 50K MILES. THANKS GOD IT DIDN'T LOSE BRAKES WHEN TOWING A HORSE TRAILER.. *TR
I HAD MY FUEL INJECTORS REPLACED IN JUNE OF 2010 UNDER AN EXTENDED WARRANTY FROM GM WITH NO OUT OF POCKET COST. 18 MONTHS LATER I AM HAVING THE SAME PROBLEM, FUEL INJECTOR FAILURE AS DIAGNOSED BY A LOCAL CHEVROLET DEALER, BUT BEING TOLD THAT I AM NOW OUT OF WARRANTY AND IT WILL COST $3500+ TO REPAIR. IF THERE IS A DEFECT IN THE INJECTORS, PREVIOUSLY COVERED FOR 7 YEARS/200,000 MILES, WHY ARE THE "NEW IMPROVED" INJECTORS ONLY COMING WITH 12 MONTHS/12,000 MILES. GM HAS A FUEL INJECTOR PROBLEM WITH THEIR DURAMAX DIESELS THAT NEED TO BE ADDRESSED. I HAVE READ HUNDREDS OF POST FROM PEOPLE WITH THE SAME PROBLEMS. AND CHEVROLET IS NOT OFFERING ANY HELP WITH ANY OF THEM. I AM DEALING WITH GM NOW, AND SO FAR HAVE GOTTEN NOWHERE WITH THE ISSUE. *TR
WENT TO USE THE TRUCK AND BRAKE PEDAL WENT TO THE FLOORBOARD. LOOKED UNDER THE TRUCK AND FLUID HAD SHOT OUT EVERYWHERE. TWO BLOWN BRAKE LINES DUE TO ROTTED OUT CONDITION OF THE LINES. REPAIR TOTAL OF $411.68. 2 LINES PLUS FITTINGS PLUS NEW BLEEDER SCREWS. THE MECHANIC TELLS ME THIS IS A COMMON PROBLEM WITH GM PICK-UPS AND THAT THE OTHER BRAKE LINES ARE ON THE EDGE OF GOING ALSO. THESE LINES TOO ARE ROTTED AND NEED TO BE REPLACED ASAP. I SEE THAT THERE IS AN INVESTIGATION WITH THE NHTSA ACTION NUMBER OF EA11001. THE INVESTIGATION SHOULD BE EXPANDED TO INCLUDE ADDITIONAL YEARS FOR VEHICLES BEFORE 1999 AND AFTER 2003. I WAS LUCKY MY INCIDENT HAPPENED IN THE DRIVEWAY AND NOT DOING 70 MPH OUT ON THE HIGHWAY. I AM LOOKING AT AN ADDITIONAL REPAIR BILL OF ABOUT $750-$800 TO REPLACE THE OTHER LINES. NEEDLESS TO SAY I AM DISTRESSED TO BE IN THIS POSITION DUE TO THE MATERIALS USED AND INSTALLATION POSITION OF THESE LINES. *KB
FAILURE OF CORRODED BRAKE LINES. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATED AFTER THE ENGINE STARTED IT STALLED WITHIN 10 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 127,000.
THE BRAKE LINES RUPTURED DURING A PANIC STOP AND REQUIRED THE EMERGENCY BRAKE TO BRING THE TRUCK TO A STOP. THE TRUCK WAS TOWED TO A SERVICE CENTER THAT FOUND THAT ALL THE BRAKE LINES ARE SEVERELY RUSTED.
2004 CHEVROLET SILVERADO 2500HD LT 4X4 EXTENDED CAB SHORT BED ALL HARD STEEL BRAKE LINES ARE SEVERELY RUSTED. I WAS TOLD BY THE DEALER 2 DAYS AGO THAT MY GENERAL MOTORS WARRANTY (IT IS A GM WARRANTY PURCHASED THOUGH THE GM DEALER NOT SOME OTHER COMPANY) DOES NOT COVER RUST ON ANY PARTS. IN ORDER FOR THEM TO BE REPLACED THEY MUST FAIL. I SORRY BUT BRAKE LINES FAILING WITH MY WIFE AND 6 MONTH OLD DAUGHTER IN THE TRUCK IS NOT ACCEPTABLE TO ME. PLEASE HELP US GET GM TO RECALL THESE VEHICLES AND REPLACE THE LINES WITH ALL STAINLESS STEEL LINES. THANKS FOR YOUR HELP IN THIS MATTER. *TR
WE HAD A LIFE THREATENING EVENT ON OCTOBER 19, 2011. THE LEFT LOWER CONTROL ARM WAS BROKEN AND THE RIGHT LOWER CONTROL ARM WAS CRACKED READY TO BREAK. THIS WAS DISCOVERED WHEN WE WENT FOR A WHEEL ALIGNMENT. WE HAD TO HAVE THEM REPAIR IT IMMEDIATELY DUE TO THE DANGER OF THE PROBLEM. THE PITMAN ARM AND IDLER ARM NEEDED TO BE REPLACED BECAUSE OF THIS PROBLEM. WE DON'T HAVE A CHEVROLET DEALERSHIP HERE. THEY SAID THE LOWER CONTROL ARMS WERE DEFECTIVE. WE USE THIS TRUCK ONLY FOR PLEASURE, NO HAULING. WE E-MAILED THE CHEVROLET CONSUMER SUPPORT CENTER AND THEY GAVE US A SERVICE REQUEST NUMBER. WE WERE REQUESTED BY THEM TO COMMUNICATE BY PHONE. WE CALLED THEM ON OCTOBER 21, 2011 AND THEY REQUESTED THE ALIGNMENT SHOP'S PHONE NUMBER. ON OCTOBER 25, 2011, THEY CALLED US AND SAID THAT THIS WAS NOT UNDER WARRANTY. THEY DIDN'T SEEMED TO BE CONCERNED THAT THE PARTS WERE DEFECTIVE. WE WANTED TO LET YOU KNOW OF THIS DANGEROUS PROBLEM SINCE THERE MAY BE MORE DEFECTIVE LOWER CONTROL ARMS. I STILL HAVE THE DEFECTIVE PARTS. *TR
NOT ONLY HAVE I HAD PROBLEMS WITH THE EMERGENCY BRAKE STICKING AND REAR BRAKES BUT THE BRAKES AND FUEL LINES WHERE IT MAKES A TURN AROUND THE FRAME JUST UNDER THE DRIVER SIDE FOOT WELL ARE SCARY RUSTED AS IF THEY USED A CHEAP STEEL FOR THE LINES. I WAS A CHEVY DEALER MECHANIC IN THE 1980S AND KNOW WHAT IM LOOKING AT. I HAVENT HAD THE LINES BLOW OUT YET BUT IM SURE THEY WILL. ALSO ALL THE GAUGES IN THE INSTRUMENT CLUSTER EXEPT THE ODOMETER AND GAS GAUGE AND THE FAN CONTROLS DO NOT WORK. *TT
WAS TESTING THE BRAKES ON A BOAT TRAILER BEFORE TOWING IT AWAY AND A STEEL BRAKE LINE RUNNING INSIDE THE FRAME CHANNEL BEHIND THE DRIVER'S SIDE REAR WHEEL SUDDENLY BURST. UPON INSPECTION, THE LINE WAS COMPLETELY ROTTEN FOR ABOUT A 3 TO 4 INCH SECTION IN THAT AREA. NO WARNING, ANOTHER 10 MINUTES I WOULD HAVE BEEN TOWING A HEAVY TRAILER AND THE BRAKES WOULD HAVE FAILED AT ANY SUDDEN STOP. AFTER THIS LINE FAILURE, THE TRUCK HAS NO BRAKES EXCEPT THE E-BRAKE, WHICH ISN'T MUCH. HOPEFULLY THERE WILL BE A RECALL, THOUGH I ALREADY DROPPED $600 AT THE SHOP TO GET IT FIXED TODAY. *TR
TOTAL BRAKE FAILURE IN MY DRIVEWAY. BRAKE LINES RUSTED THROUGH. *KB
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TOWING A TRAILER AT APPROXIMATELY 55 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE ENGINE EXPLODED. THE CONTACT ALSO OBSERVED SMOKE RISING FROM THE ENGINE DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE EXPLODED AND ALL OF ITS COMPONENTS WERE MELTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONFIRMED AND THE CONTACT WAS ADVISED THAT THE ENGINE WAS DESTROYED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT INVERTER WHICH ALLOWED THE DRIVER TO USE HIS COMPUTER. AT THE TIME OF THE FIRE, THE CONSUMER WAS DRIVING ON THE HIGHWAY WHEN HE UNPLUGGED THE INVERTER FROM THE CIGARETTE LIGHTER SOCKET AND INSERTED HIS CIGARETTE LIGHTER WHICH POPPED BACK. ABOUT A SECOND LATER, WHITE SMOKE STARTING COMING FROM THE DASH. THERE WERE NO CIGARETTES IN THE ASH TRAY. THE SMOKE STARTED TO INCREASE AND THE CONSUMER IDENTIFIED THE PROBLEM AS AN ELECTRICAL INSULATION SMOKE ODOR. THE SMOKE WAS COMING FROM THE BACK OF THE DASH; THERE WAS NO SMOKE COMING FROM THE ENGINE COMPARTMENT OR THE HOOD AT THAT TIME. IT WAS IN THE FIRE INVESTIGATOR'S OPINION, THAT THE RESULTS OF THE EXAMINATION LEAD TO A CONCLUSION THAT ON A MORE PROBABLE THAN NOT BASIS, AN ELECTRICAL ANOMALY AT THE DASH AREA AND IN THE VICINITY OF THE CIGARETTE LIGHTER IGNITED NEARBY COMBUSTIBLES AND THE FIRE SPREAD INTO THE PASSENGER COMPARTMENT. (LETTER SENT IN BY FIRE INVESTIGATOR) *JB
I HAVE A 2004 SILVERADO K2500 WITH A DURAMAX DIESEL (LLY). I BOUGHT THIS TRUCK NEW IN SEPTEMBER 2004. I PULL A FIFTH WHEEL CAMPER. MY TRUCK HAS OVERHEATED MORE THAN TWO DOZEN TIMES, AND ON SOME OCCASIONS LOST POWER, WHILE PULLING THE CAMPER UP LONG GRADES. I REPORTED THIS PROBLEM TWICE TO CHEVROLET DEALERS. I HAVE THE SERVICE ORDERS THAT CLEARLY DESCRIBE MY OVERHEATING PROBLEM. BOTH OF THESE SERVICE CALLS WERE WHILE THE TRUCK WAS UNDER WARRANTY, BUT THE DEALERS COULD NOT FIX THE PROBLEM. LATER WHEN THE TRUCK WAS OUT OF WARRANTY, I FOUND OUT THAT GENERAL MOTORS RECOGNIZED THE OVERHEATING PROBLEM AND ISSUED A SERVICE BULLETIN #06-06-04-036D THAT DESCRIBES MY HEATING PROBLEM EXACTLY. THIS SERVICE BULLETIN WAS ISSUED PRIOR TO EITHER OF MY COMPLAINTS ABOUT OVERHEATING. THE COST OF IMPLEMENTING SERVICE BULLETIN #06-06-04-036D IS APPROXIMATELY $1,300 DOLLARS, SO GENERAL MOTORS RECOGNIZES THAT THIS SERIES TRUCK HAS A SIGNIFICANT OVERHEATING PROBLEM, BUT APPARENTLY THEY ARE HIDING THIS FIX FROM THE OWNERS UNTIL THE VEHICLE IS OUT OF WARRANTY. I CAN GIVE MANY INSTANCES WHERE THIS OVERHEATING PROBLEM HAS CAUSED A SAFETY PROBLEM. ONE TIME I WAS PULLING THE CAMPER EAST ON INTERSTATE 40 ABOUT A 150 MILES WEST OF ALBUQUERQUE, NM WHEN THE TRUCK OVERHEATED AND LOST POWER. THERE WAS NO GOOD PLACE TO PULL OVER AND I WAS TERRIFIED AS THE HEAVY TRAFFIC HAD TO CHANGE LANES AND PASS ME. ANOTHER TIME I WAS PULLING UP TO THE NORTH RIM OF THE GRAND CANYON ON A TWO LANE ROAD WHEN THE TRUCK OVERHEATED,
2004 SILVERADO 2500 HD, WHILE TOWING APPROX. 7000LBS MY BRAKE LINE RUPTURED, LUCKILY I HAD THE TRAILER BRAKES TO STOP ME BECAUSE THE PEDAL WENT STRAIGHT TO THE FLOOR. UPON INSPECTING CLOSELY THE BRAKE LINES ARE SO RUSTED YOU CAN LITERALLY SMASH THEM BETWEEN YOUR FINGERS. THIS IS THE NEWEST VEHICLE I OWN AND IS IN THE WORST SHAPE AS FAR AS CORROSION GOES, A SHAME AT 70K MILES. TRUCK IS IN THE SHOP NOW, CAN ONLY IMAGINE WHAT THIS WILL COST. ALREADY REPLACED ROTORS DUE TO CORROSION, E-BRAKE CABLES, WHEEL SPEED SENSOR(BRACKET ROTTED OFF). *KB
AIR COND. COMPRESSOR FAILED, SEIZED!. *KB
2004 CHEVROLET SILVERADO 2500HD. CONSUMER STATES GAUGES STOPPED WORKING AND THE BOLTS ON THE MANIFOLD WERE DEFECTIVE. *TGW
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THE FAILURE HAPPENED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 124,869.
I OWN A 2004 SILVERADO 2500HD CREW CAB. I WAS LEAVING A LAKE BOAT RAMP WITH MY BOAT IN TOW WHEN, WITHOUT WARNING, THE BRAKE PEDAL WENT TO THE FLOOR. WITH THE ASSISTANCE OF THE E-BRAKE I WAS ABLE TO BRING IT TO A STOP ON THE SHOULDER. AFTER INSPECTING UNDER THE HOOD I WENT UNDER THE TRUCK AND FOUND THAT THE BRAKE LINES INTO THE PROPORTIONING VALVE WERE SEVERELY RUSTED AND ONE HAD RUPTURED. I HAD TO HAVE THE VEHICLE TOWED AT THIS POINT. UPON RETURNING HOME I BEGAN LOOKING FOR REPLACEMENT PARTS AND FOUND THAT YOUR AGENCY IS INVESTIGATING THIS PROBLEM. I FIND IT UNSATISFACTORY THAT THERE HASN'T BEEN AT LEAST AN ADVISORY TO AT LEAST INSPECT SO AT LEAST THE OWNERS OF THESE VEHICLES WOULD HAVE A CHANCE TO PROTECT THEMSELVES, THEIR PROPERTY, AND OTHER INDIVIDUALS FROM HARM. THANK GOODNESS I WAS NOT GOING ANY FASTER THAN I WAS. THERE WAS NO WARNING AND I HAD MY FAMILY WITH ME. WOULD YOU PLEASE AT LEAST PUT SOMETHING OUT. I KNOW THERE IS CURRENTLY NO RECALL. HOW CAN THIS BE??? THERE IS NOTHING MORE DANGEROUS THAN A 9000LB+ TRUCK WITH NO BRAKES!! HOW LONG DO YOU PLAN ON "RESEARCHING" THIS? I AM AN AIRCRAFT MECHANIC AND KNOW THAT SAFETY CHANGES ARE USUALLY WRITTEN IN BLOOD!! PLEASE STOP ACTING LIKE THE FAA AND BE PROACTIVE ON THIS ISSUE. UPDATED 08/11/11 *BF *TR UPDATED 06/06/12* JS
I WAS BACKING TRUCK INTO DRIVE WAY MOVING ABOUT 5MPH AND APPLIED BRAKES TO PUT TRUCK INTO REVERSE AND BRAKE PEDAL WENT TO FLOOR DID NOT STOP TRUCK. STEEL BRAKE LINE RUPTURED WHERE THE ABS MODULE IS UNDER THE TRUCK RIGHT BELOW DRIVER SEAT. ALL BRAKE LINES LOOK EXTREMELY RUSTY. TRUCK IS A 2004 2500HD CREW CAB 4X4. I BOUGHT BRAND NEW AND IT HAS 47,212 MILES. I PULL A 7000 LBS. CAMPER AND I'M GLAD IT HAPPENED IN MY DRIVEWAY. IN JUNE THE RUBBER GAS LINE FAILED PUMPING 15 GALLONS OF GAS ONTO BOTTOM OF TRUCK AND GROUND ON THE WAY TO WORK (27 MILES). ONCE AGAIN, I WAS LUCKY. I PREFER TO NOT HAVE ANY OTHER STRIKES, TWO IS ENOUGH FOR ME! I HOPE IT DOES NOT TAKE AN INJURY, DEATH, ACCIDENT OR PROPERTY DAMAGE TO GET THE NEEDED ATTENTION THIS VEHICLE NEEDS. *TR
I WAS ON A STATE ROAD DOING 50 MPH LEAVING MY TOWN AND WENT TO TURN AND MY BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO SLOW DOWN AND PULL OVER AND NOT GET IN AN ACCIDENT. I WAS ABLE TO GET HOME AND DISCOVERED NO BRAKE FLUID. I FILLED UP THE FLUID AND STARTED TO BLEED THE BRAKE. THAT'S WHEN I NOTICED THE RUSTED OUT BRAKE LINES AND THE BRAKE FLUID SPRAYING OUT. I HAVE ORDERED NEW BRAKE LINE FROM INLINE TUBE. I WAS LUCKY TO NOT CRASH BUT I AM WORRIED ABOUT OTHERS WHO MAY HAVE THIS PROBLEM AND NOT BE AS LUCKY AS ME. *KB
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE BRAKES WERE APPLIED AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 39,000.
THE GAUGE CLUSTER, INCLUDING SPEEDOMETER, FAILED AT 70,000 MILES. NHTSA HAS RECEIVED NUMEROUS COMPLAINTS ABOUT THIS MODEL. GENERAL MOTORS WILL NOT REPLACE THE GAUGE CLUSTER AFTER THE WARRANTY EXPIRES, EVEN THOUGH THIS IS CLEARLY A DESIGN PROBLEM AS EVIDENCED BY THE THOUSANDS OF COMPLAINTS. *KB
TL* THE CONTACT OWNS 2004 CHEVROLET 2500 HD.THE CONTACT STATED THAT THE REAR AXLE SHOCK MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ATTEMPTED TO ORDER THE PART FROM THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE ENTIRE AXLE WOULD NEED TO BE PURCHASED AND REPLACED BECAUSE THE PART WAS NOT SOLD SEPARATELY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
I OWN A 2004 CHEVROLET SILVERADO 2500. IT HAS A BROKEN EXHAUST MANIFOLD BOLT. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THERE ARE APPROXIMATELY 12,000,000 GM VEHICLES WITH THIS PROBLEM. WHY HASN'T THE NHTSA ISSUED A RECALL ON THESE VEHICLES? IT SEEMS TO ME THAT THE EPA WOULD HAVE DONE SOMETHING ABOUT AS THE BROKEN BOLT IS ALLOWING EXHAUST INTO THE AIR WITHOUT GOING THROUGH THE CONVERTER. I DON'T KNOW AT WHAT MILEAGE THE BOLT BROKE OR AT WHAT SPEED I WAS GOING WHEN IT HAPPENED. *TR
THIS HAPPENED IN THE YEAR 2008. EVERYTHING WAS FINE BUT WHEN I WOKE UP THE FOLLOWING DAY, THE SPEEDOMETER WAS POINTING AT 120MPH. IN OTHER WORDS, IT WAS A DIRECT REFLECTION FROM ITS INITIAL POINT, WHICH WAS WHEN IT WAS POINTING AT OR BELOW 0MPH.
BRAKE LINE BURST AND WE LOST OUR BRAKES! SLOW SPEED AND RURAL LOCATION SO WE WERE ABLE TO STOP BY STEERING OFF-ROAD AND INTO SOME BUSHES. INSPECTED THE BRAKE LINES AND FOUND A LEAK IN THE STEEL LINE GOING TO THE LEFT FRONT BRAKE. THE BRAKE LINE HAD EXTENSIVE CORROSION ON IT AS WELL AS CORROSION ON ADJACENT LINES. THIS IS NOT A MAINTENANCE ISSUE, STEEL BRAKE LINES IN THIS PART OF THE COUNTRY DO NOT RUST OUT AT 67,606 MILES... EXCEPT ON THIS TRUCK. SHAMEFUL DESIGN AND POOR MATERIALS ARE THE CAUSE. SOMEBODY COULD HAVE BEEN INJURED OR KILLED!
2004 CHEVROLET 2500 CREW CAB TRUCK BRAKE LINES COMPLETELY RUSTED OUT. NOTICED PROBLEMS WITH BRAKES NOT WEARING EVENLY AND EVENTUAL LOSS OF BRAKING. TOOK TRUCK TO ORIGINAL DEALER FOR SERVICING TO FIND OUT THE BRAKE LINES WERE COMPLETELY RUSTED AND FLUID LEAKING FROM THE RUSTED AREAS. WAS INFORMED BY THE DEALER THAT IT WAS NOT COST EFFECTIVE TO REPLACE ALL THE BRAKE LINES BECAUSE THEY WOULD HAVE TO BE CUSTOM FIT. WE ALSO HAVE A 2000 CHEVROLET 1500 EXTENDED CAB THAT HAS DOUBLE THE MILEAGE OF THE 2004 AND IS STILL WORKING PERFECTLY, NO RUSTED LINES. *TR
NOTICE SENT OUT AFTER MY VEHICLE EXCEEDED WARRANTY,INSTRUMENT CLUSTER FAILURE,7YRS OR 70,000 MILES ,LETTER SENT OUT NOV 2007,80000PLUS ON MY CHEVY TRUCK AT TIME OF RECALL,GM STILL HAVING PROBLEMS INSTRUMENT CLUSTER,NOW THEY WANT $500-$650.00 TO REPAIR WHAT A JOKE,LAST CHEVY VEHICLE I PURCHASE!!!!!!! *TR
NO ACCIDENT YET - WHEEL IS RUBBING BRAKE HOSE. FACTORY WHEEL, FACTORY BRAKE HOSE. NO AFTERMARKET PARTS INVOLVED. LEFT FRONT RUBBER BRAKE HOSE. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT APPLIED THE BRAKES REPEATEDLY AND THERE WAS NO RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PRECEDING VEHICLE. THE REAR PASSENGER SUSTAINED A MINOR INJURY TO THE NECK. IN ADDITION, THE OTHER VEHICLE DRIVER SUFFERED A NECK INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
COMPLETE FAILURE OF THE DASH CLUSTERS, NO OIL PRESSURE READING, NO SPEEDOMETER READING THAT COULD RESULT IN TICKETS OR ACCIDENTS. *TR
THE EXHAUST MANIFOLD BOLTS ARE BROKEN ON MY 2004 CHEVROLET 2500 HD TRUCK. THEY ARE ALSO BROKEN ON MY SONS 2004 GMC 2500 HD AND MY BROTHERS 2005 GMC 2500HD. SOMETHING IS WRONG WITH THAT AND SOMETHING SHOULD BE DONE BEFORE THEY CATCH FIRE. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUFFERED MINOR INJURIES FROM THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,900. UPDATED 05/24/11*LJ UPDATED 05/26/11*JB
WHILE DRIVING HOME FROM THE GAS STATION MY BRAKE PEDAL WENT TO THE FLOOR AND I LOST MY BRAKES, I HAD THE TRUCK TOWED HOME ONLY TO FIND OUT THAT THE BRAKE LINES WERE LEAKING BRAKE FLUID. THE LINES WERE SO RUSTED THAT THEY HAD HOLES AND HAD FALLEN APART. I HAD TO HAVE ALL THE BRAKE LINES REPLACED FROM FRONT TO BACK ON THE ENTIRE TRUCK, THE TRUCK WAS COMPLETELY UNSAFE DUE TO ALL THE BRAKE LINES BEING SO RUSTED, MY TRUCK IS PRIMARILY USED TO PULL MY 5TH WHEEL CAMPER. THAT DAY I HAD FILLED UP WITH GAS TO LEAVE THE NEXT MORNING FOR A CAMPING TRIP. I THANK GOD THAT MY FAMILY WAS NOT IN THE TRUCK AND NO ONE GOT HURT. WHEN I LOST MY BRAKES ON APRIL 8, 2011 I WAS FORTUNATE ENOUGH TO BE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT HITTING ANYONE OR ANYTHING THING, I WAS DOING ABOUT 40 MPH AND HAD TO PULL THE EMERGENCY BRAKE TO HELP SLOW ME DOWN AND STOP. IT WAS A FRIGHTFUL EXPERIENCE. MY TRUCK ONLY HAS 54,350 MILES ON IT AND IS VERY WELL MAINTAINED. REPLACING ALL THE BRAKES LINES HAS BEEN VERY EXPENSIVE. I NOW AM CONCERNED ABOUT THE FUEL LINES WHICH DO NOT LOOK MUCH BETTER.
INSTURMENT PANEL MAKING NOISE AND MALFUNCTIONING. HAPPENED SINCE ABOUT 40,000 MILES ON TRUCK. THEN A FEW DAYS AGO SMOKE WAS COMING FROM DASH. SHUT TRUCK OFF AND DISCONNECTED BATTERY. CALLED THE DEALER AND THEY SAID WARRANTY HAD JUST EXPIRED IN JANUARY. CALLED GM THEY SAID TO TAKE IT TO A DEALER FOR A DIAGNOSTIC TEST AND THEY WOULD SEE IF THE WOULD "POSSIBLY HELP" WITH THE COST OF REPAIRS. *TR
I RECENTLY PURCHASED IN CHEVY 2500 HD SILVERADO FROM AN INDIVIDUAL AND THE GAUGES ON THE DASH ARE NOT WORKING PROPERLY. LUCKILY, THE PERSON I BOUGHT IT FROM WAS HONEST ENOUGH TO LET ME KNOW THIS BEFORE I TEST DROVE THE TRUCK. HE TOLD HE HAD ALREADY SPOKE TO THE LOCAL CHEVY DEALER AND THEY SAID IT WAS A COMMON PROBLEM AND IT COULD BE REPAIRED UNDER WARRANTY IF THE VEHICLE HAD UNDER 75,000 MILES.THE TRUCK HAD 142,XXX WHEN I GOT IT. I TALKED TO ANOTHER MECHANIC AND HE ALSO VERIFIED THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS, AS IS A HOLE BEING EATEN UP IN THE TRANSFER CASE OF THE 4X4. THE REPAIR ESTIMATE I GOT IS $350. I THINK A CLASS ACTION LAWSUIT SHOULD BE FILED ON BEHALF OF ALL THE CURRENT OWNERS( OR PERSONS THAT HAD TO PAY FOR THIS REPAIR) AGAINST GM. I AM UNABLE TO MONITOR MY SPEED, TEMP, OIL PRESSURE, VOLTAGE, FUEL OR TRANS TEMP ACCURATELY BECAUSE OF THIS. IF THE MOTOR WERE TO BURN UP DUE TO OVERHEATING, I WOULD HAVE NO WAY OF KNOWING IT UNTIL IT WAS TOO LATE. IF ANYONE KNOWS OF A LAWYER WILLING TO TAKE ON A CASE SUCH AS THIS, I WILL BE MORE THAN WILLING TO SIGN MY NAME DUE TO THE FACT I AM HAVING TO PAY FOR THE REPAIR TO AVOID MORE SERIOUS DAMAGE TO THE VEHICLE OR A POSSIBLE OF LIFE IF THE VEHICLE WERE TO CATCH FIRE FROM OVERHEATING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
A BRAKE LINE BURST DURING TESTING AFTER THE MASTER CYLINDER FAILED AND WAS REPLACED. THE TECH SAID ALL LINES WERE BADLY CORRODED AND NEED TO BE REPLACED. THE MASTER CYLINDER FAILED IN HEAVY TRAFFIC AT FREEWAY SPEED AND WOULD HAVE CAUSED A SERIOUS ACCIDENT IF WEREN'T FOR THE BRAKES ON THE TRAILER I WAS PULLING.
I WAS JUST DRIVING MY YUKON AND THE SPEEDOMETER WAS READING 100 MILES I KNEW SOMETHING WAS WRONG BECAUSE WHEN I STOP AND TURN IT OFF THE SPEEDOMETER STAYED AT 40 MILES AND I DON'T KNOW AT WHAT SPEED AM AT WHEN AM ON THE FREEWAY, I AS A MECHANIC SHOP AN THEY TOLD ME THAT I HAD TO GO TO THE DEALER FOR THAT. *TR
WHEN COMING TO A STOP SIGN WITH MY 2004 CHEVY PICKUP THE BRAKE PEDAL WENT TO THE FLOOR, BUT I WAS ABLE TO STOP. AFTER GETTING OUT I SAW BRAKE FLUID COMING DOWN AT ABOUT THE DRIVERS DOOR ALONG THE FRAME. I TOOK IT TO A GARAGE TO BE REPAIRED AND WAS TOLD THAT I NEED NEW BRAKE LINES. ESPECIALLY THE ONES FROM THE MASTER CYLINDER AND THE FRONT BRAKES TO THE ABS CONTROLLER. WERE THESE LINES MEET THE FRAME THERE IS A PLASTIC CLIP AND AT THAT POINT THE LINES WERE ROTTED. AT THIS TIME ALL THE BRAKE LINES NEED TO BE REPLACED. ALSO IN THE PASS I HAD TO REPLACE ALL THE ROTORS ON THE TRUCK BECAUSE THEY WERE ROTTEN. THIS IS THE FIRST TIME I EVER SEEN A ROTOR THAT WAS ROTTEN.
82000 MILES, SPEEDOMETER CLUSTER STOPPED WORKING. GAUGE SHOWS 75-120MPH AT ALL TIMES. IT IS UNKNOWN EXACTLY HOW FAST THE VEHICLE IS TRAVELLING AT ANY GIVEN TIME.
INSTRUMENT PANEL CLUSTER HAS STARTED PROVIDING INACCURATE READINGS INCLUDING ERRATIC SPEED DISPLAY. PROBLEM STARTED AT 86,000 MILES. CHEVROLET WILL NOT COVER REPLACEMENT AS OVER THE MILEAGE LIMIT. *TR
TRUCK: 2004 CHEVROLET SILVERADO 2500HD, 6.6L DIESEL. LOCATION: UPSTATE NY PROBLEM: WHILE TESTING THE BRAKES BEFORE TOWING A TRAILER, THE PEDAL PUSHED COMPLETELY TO THE FLOOR AND BRAKE FLUID POURED TO THE GROUND FROM UNDER THE DRIVERS SIDE DOOR. UPON INSPECTION OF THE BRAKE LINES, IT SHOWED ONE OF THE LINES ON THE FRAME RAIL HAD SEVERE CORROSION AND HAD BURST. ALL OF THE BRAKE FLUID DRAINED OUT OF THE MASTER CYLINDER THROUGH THIS BROKEN LINE. I CHECKED THE OPERATION OF THE BRAKES AFTER THE BROKEN LINE TO SEE IF I HAD ANY ABILITY TO STOP THE VEHICLE. THIS WAS NOT THE CASE AS THE BRAKES WOULD NOT EVEN STOP THE VEHICLE FROM MOVING AT AN IDLE. IF THIS HAD OCCURRED AT OPERATING SPEEDS, ESPECIALLY WHILE TOWING, I WOULD HAVE NOT BEEN ABLE TO STOP THE VEHICLE. CURRENTLY THE TRUCK IS AT A REPAIR FACILITY TO HAVE THE LINES REPLACED AND SYSTEM CHECKED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →