Page 3 of 8 · complaints 101–150 of 368

2004 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Service Brakes
Filed Oct 9, 201320,000 milesMA

BRAKE LINES ALL RUSTED OUT AND FUEL LINES 21,300 MILES ON IT ARE THERE ANY RECALLS OUT YET OR COMING OUT VERY SOON. *TR

Service Brakes
Filed Oct 2, 2013124,589 milesVA

DRIVING TO WORK PUSHED ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. INSPECTED TO FIND A RUSTED BRAKE LINE BROKEN JUST UNDER THE DRIVERS SIDE FRONT DOOR. ALSO THE BRAKE LINES HAVE MAJOR RUST AT REAR WHEEL. ALL OF THE LINES ARE RUSTING AND NEED REPLACED. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 25, 2013SC

EXHAUST MANIFOLD BOLTS BROKE OFF FOR NO REASON, LETTING EXHAUST FUMES ESCAPE UNDER THE HOOD AND IN THE CAB OF THE TRUCK. THIS SEEMS TO BE A VERY COMMON PROBLEM ON SEVERAL GM TRUCKS. *JS

Service Brakes
Filed Sep 4, 2013163,792 milesPA

A BRAKE LINE RUPTURED AS I ATTEMPTED TO STOP AT THE END OF MY DRIVEWAY (I WAS TRAVELING DOWNHILL) ON 1/3/2013. I EXPERIENCED A LOSS OF BRAKES WITHOUT WARNING (NO DASHBOARD WARNING LIGHT). I WAS ABLE TO STOP BY USING THE EMERGENCY BRAKE. I HAD THE LINE REPLACED AT THIS TIME. ON 8/15/2013 I AGAIN EXPERIENCED A COMPLETE LOSS OF BRAKES WHEN A BRAKE LINE RUPTURED. AGAIN, I WAS TRAVELING DOWNHILL ON A DRIVEWAY/FARM LANE AND WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP. AGAIN, THERE WAS NO WARNING FROM DASHBOARD LIGHTS. I HAVE HAD THAT LINE REPLACED ALSO. I AM NOW PLANNING TO REPLACE ALL OF THE ORIGINAL BRAKE LINES. I HAVE NOT HAD TO DO THIS ON ANY OTHER VEHICLE I HAVE EVER OWNED. *JB

Service Brakes
Filed Sep 1, 201332,000 milesPA

BRAKE FAILURE ON CITY STREET. THIS IS THE SECOND TIME IN A YEAR I LOST BRAKES DUE TO BRAKE FAILURE. FRONT BRAKE LINE WAS REPLACED , NOW BACK LINE WENT. LINE IS VERY RUSTY. *JS

Service Brakes
Filed Aug 23, 201330,555 milesMA

AT APPROX. 6:00 AM I LEFT FOR WORK WHICH IS A 15-20 MINUTE DRIVE. AT THE FIRST TRAFFIC LIGHT I NOTICED THE BRAKES SEEMED TO BE LOW. I CONTINUED MY TRAVELS AND AT THE NEXT LIGHT I VERY NEARLY WAS NOT ABLE TO STOP. WHEN I REACHED MY BUSINESS AND APPLIED THE BRAKES IN THE PARKING LOT, THEY WENT TO THE FLOOR AND I HAD TO COAST TO A STOP IN AN EMPTY LOT. WHEN I WAS ABLE TO PARK MY TRUCK, I GOT OUT OF THE CAB AND NOTICED THE VEHICLE BLEEDING BRAKE FLUID FROM UNDER THE TRUCK. I HAD TO HAVE TO BROUGHT TO MY MECHANIC. UPON INSPECTION HE FOUND ALL THE BRAKE LINES HAD RUSTED OUT AND HAD TO BE REPLACED. EARLY THIS YEAR IN JANUARY I HAD TO HAVE ALL THE TRANSMISSION COOLER LINES REPLACED IN THE SAME TRUCK BECAUSE THEY ALSO RUSTED OUT COMPLETELY. BETWEEN THE TWO REPAIRS IT HAS COST ME OVER $ 1300.00 FOR A TRUCK WITH ONLY 30500 MILES. THIS IS ABSOLUTELY RIDICULOUS. IF I HAD BEEN ON THE HIGHWAY AT A SIGNIFICANTLY HIGHER SPEED AND MY BRAKES FAILED IN THIS MANNER, THERE WOULD HAVE BEEN A MAJOR ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY HURT OR KILLED. GENERAL MOTORS/CHEVROLET SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THEY HAVE KNOWN ABOUT THE PROBLEM AND HAVE NOT NOTIFIED THE OWNERS OF THEIR VEHICLES. *TR

Service Brakes
Filed Aug 22, 201335,000 milesOH

ARRIVED HOME, PARKED VEHICLE, NOTICED FLUID DRIPPING FROM UNDER VEHICLE NEAR FRONT OF DRIVER'S DOOR AREA. INSPECTION SHOWED SEVERELY CORRODED BRAKE LINES, AND ONE WAS DRIPPING BRAKE FLUID FROM CORROSION HOLE. ALL BRAKE LINES INSPECTED AND IN NEED OF REPLACEMENT, WHICH WAS DONE THE NEXT DAY. *TR

Service Brakes
Filed Aug 21, 201349,382 milesNY

COMPLETE LOSS OF BRAKES DUE TO BRAKE LINE RUPTURE AND THE SUBSEQUENT LOSS OF BRAKE FLUID. VEHICLE TOWED TO GM SERVICE GARAGE WHERE INSPECTION FOUND BRAKE LINE LOCATED UNDER THE DRIVERS SIDE OF FRAME HAD RUSTED AND ROTTEN AWAY. THE SERVICE TECHNICIAN ADVISED THAT THE REST OF THE LINES WERE POOR CONDITION AS WELL. DUE TO SEVERE RUST ON THE UNDERCARRIAGE OF THE TRUCK FRAME, INCLUDING THE BRAKE CALIPERS, ALL FOUR CALIPERS NEEDED TO BE REPLACED SO THE BRAKE SYSTEM COULD BE BLED. A CURSORY CHECK ON THE INTERNET AND THIS WEB SITE SEEMS TO INDICATE A MAJOR RUSTING PROBLEM WITH THE BRAKE LINES. *TR

Service BrakesCrash1 injured
Filed Aug 20, 2013250,000 milesMD

I WAS DRIVING AT NORMAL SPEED AND WAS TRAVELING DOWN A BACK ROAD WITH A CAR DOLLY ON BACK WHEN I CAME UP OVER THE HILL THERE WERE CARS STOPPED AND THE OTHER LANE WAS COMING TOWARDS TRAFFIC I TRIED AT THE TOP OF A VERY STEEP HILL TO APPLY MY BRAKES AND THEY FAILED CAUSING ME TO HIT 6 CARS AND ONE MOTORCYCLE AND LUCKY NO ONE GOT KILLED SO NOW I HAVE A DAMAGED TRUCK BECAUSE OF ENGINEERS POOR DESIGN. *TR

Service Brakes
Filed Aug 19, 2013101,456 milesPA

WHILE TRAVELING NORTH ON ORRS BRIDGE ROAD (ENOLA, PA) I WAS ATTEMPTING TO STOP MY VEHICLE AT THE RED TRAFFIC SIGNAL AT THE INTERSECTION WITH WERTZVILLE RD. I WAS UNABLE TO STOP WHEN MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND I HAD NO BRAKES. FORTUNATELY THERE WERE NO OTHER VEHICLES STOPPED OR TRAVELING THROUGH THE INTERSECTION AT THE TIME AND I WAS ABLE TO TRAVEL THROUGH THE INTERSECTION AND STOP THE VEHICLE USING THE EMERGENCY BRAKE. UPON INSPECTION OF THE VEHICLE I OBSERVED THAT BOTH A FRONT AND REAR BRAKE LINE HAD FAILED DO TO SIGNIFICANT RUSTING. I ALSO OBSERVED THAT ALL THE BRAKE LINES MOUNTED IN THE LOCATIONS OF THE FAILED LINES WERE ALSO RUSTED AND WHERE CLOSE TO FAILURE. HAD THERE BEEN ANOTHER VEHICLE STOPPED OR TRAVELING THROUGH THE INTERSECTION, AN ACCIDENT WOULD MORE THEN LIKELY OCCURRED. *TR

Service Brakes
Filed Aug 12, 2013185,000 milesCT

I STOPPED FOR A COFFEE BEFORE GOING TO WORK AND WHEN I GOT BACK INTO MY TRUCK AND STARTED IT, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR WITH VERY LITTLE PRESSURE. UPON INSPECTION, I FOUND THAT MY DRIVERS SIDE REAR BRAKE LINE WAS SEVERELY RUSTED AND HAD FAILED. *TR

Service Brakes
Filed Aug 5, 2013108,000 milesVT

I WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. AFTER LOOKING AT IT, IT WAS OBVIOUS THAT THE BRAKE LINE GOING TO THE REAR BRAKES RUPTURED CAUSING ME TO LOSE ALL BRAKES. THE LINES WERE ALL RUSTED AND AFTER DOING A LITTLE LOOKING ONLINE IT APPEARS THAT IT IS A VERY COMMON ISSUE WITH THIS YEAR RANGE TRUCK. *TR

Service Brakes
Filed Aug 2, 2013105,000 milesMD

IN DRIVEWAY, STARTED TRUCK, APPLIED BRAKES AND THE PEDAL WENT TO THE FLOOR. GOT OUT, SAW BRAKE FLUID DRIPPING ON THE PAVEMENT ON LEFT SIDE. SAW SEVERELY (INCREDIBLY) RUSTED BRAKE LINES UNDERNEATH. ALL BRAKE LINES AT AND NEAR ABS MODULE TERRIBLY RUSTED, NEARLY DISINTEGRATED. HAD THE FAILURE HAPPENED WHILE DRIVING, AN ACCIDENT WOULD SURELY HAVE HAPPENED, ESPECIALLY IF TOWING A TRAILER, WHICH I SOMETIMES DO! I LOOKED UNDER MY WIFE'S TOYOTA AND SEE THAT THE BRAKE LINES ARE ALL COATED. SURELY GM SHOULD BE USING COATED OR STAINLESS BRAKE LINES. *TR

Service Brakes
Filed Jul 29, 2013103,000 milesOH

BACKING OUT OF THE DRIVEWAY, FOOT WENT TO THE FLOOR. WAS ABLE TO STOP VEHICLE BEFORE IMPACTING TRAFFIC. ON INSPECTION, LARGE PUDDLE OF BRAKE FLUID ON DRIVEWAY UNDER DRIVER'S DOOR AREA AND ALL BRAKE LINES RUNNING TO REAR OF VEHICLE ARE SIGNIFICANTLY CORRODED AND WET FROM LEAK ABOVE WHERE LINES HEAD TOWARD MASTER CYLINDER. CHEVY DEALER HAS NO RECALL OR INVESTIGATION INFORMATION. CHEVY NATIONAL SERVICE LINE WAS NO HELP. WOULD NOT PROVIDE REGIONAL SERVICE MANAGER CONTACT INFORMATION. *TR

Service Brakes
Filed Jul 17, 2013275,564 milesTX

EVERY YEAR WHEN IT COMES TO GETTING AN ANNUAL INSPECTION ON THE TRUCK, I ALWAYS GET THE SAME RESPONSE FROM THE INSPECTION STATION, FAILED BECAUSE OF FAULTY PARKING BRAKE. I HAVE TO PAY A MECHANIC EVERY YEAR TO ADJUST THE PARKING BRAKE JUST SO IT CAN PASS INSPECTION. TWO YEARS AGO I GOT THEM REPLACED AND PAID ALMOST $500 AND THIS YEAR I PAID $100 FOR THE SHOP TO ADJUST THEM. IN THE END, BRAKES WERE ADJUST AS MUCH AS THEY COULD AND THE TRUCK WOULD STILL ROLL WITH THE BRAKES SET. THEY GAVE ME MY INSPECTION STICKER, BUT I FEEL THAT GM SHOULD BE REQUIRED TO USE BIGGER BRAKES. GLADLY WE LIVE IN A FLAT AREA BUT TO THOSE THAT LIVE IN A HILLY AREA, THIS COULD REALLY BE A BIG PROBLEM. I RAN A CROSS-REFERENCE, AUTOZONE.COM, AND THE SAME PARKING BRAKE SHOES ARE USED FOR BOTH THE DIESEL ENGINE AND THE GAS ENGINE. THE TORQUE ON THE DIESEL IS MUCH STRONGER THAN THE GAS ENGINE, WHICH I KNOW IS THE REASON THAT THE TRUCK STILL ROLLS. *TR

Structure › BodyCrash
Filed Jun 18, 201389,000 milesNH

I WAS BACKING UP TO HOOK UP MY UTILITY TRAILER AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRAILER HITCH CRASHED INTO THE BUMPER OF THE TRUCK..THE BRAKE LINES HAD ROTTED THROUGH AND THE UNDERCARRIAGE OF THIS TRUCK IS SEVERELY RUSTED.JUST A MATTER OF TIME BEFORE THE NEXT ISSUE WITH OTHER LINES OR FRAME BREAKAGE. *TR

Service Brakes
Filed Jun 14, 201379,000 milesNH

ENGINE ON PASSENGER SIDE ALL RUSTING EXHAUST MANIFOLD BOLTS ROTTED AND BROKE OFF CAUSING AN EXHAUST LEAK THAT EFFECTS SENSORS. BRAKE LINES JUST BELLOW THAT ROTTED AND JUST BROKE YESTERDAY. LUCK ALLY I WAS ONLY IN MY DRIVEWAY AT THE TIME, IRONIC THING WAS I JUST LEFT THE SHOP FOR MY SAFETY INSPECTION, SULLIVAN TIRE DERRY NH 03038 SHOULD REPORT THEM AS WELL. THIS TRUCK HAS A VERY SEVERE PROBLEM WITH ALL PARTS ON THE PASSENGER SIDE OF THE MOTOR ROTTING MY REPAIRS FOR ALL ROTTING PARTS 2100.00 THESE PROBLEMS ARE UNACCEPTABLE AND SHOULD BE FIXED BY GM . LOOKING AND READING ONLINE I AM NOT THE ONLY ONE WITH THESE PROBLEMS. SEEMS TO BE HAPPENING ON MOST ALL THERE 8 CYLINDER TRUCKS AND SUV. *TR

Engine
Filed May 23, 2013WA

CHANGED MY OIL AND DID A VISUAL INSPECTION ON MY ENGINE. COME TO FIND I HAD TWO EXHAUST MANIFOLD BOLTS ON EACH SIDE THAT WERE BROKEN. THIS NEEDS TO BE RESOLVED. I'VE HEARD OF PEOPLE HAVING UNDER THE HOOD FIRES CAUSE OF THIS. THIS IS A SAFETY ISSUE! *TR

Service Brakes
Filed May 13, 2013110,000 milesOH

CORROSION OF BRAKE LINE RESULTING IN TOTAL BRAKE FAILURE. *TR

Steering
Filed May 8, 201325,000 milesOR

TO WHOM IT CONCERNS: I OWN A 2004 CHEVROLET 2500 HD 4X4 SILVERADO. I BOUGHT IT NEW. I HAVE BEEN HEARING A CLUNKING SOUND EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT. THIS HAS BEEN GOING ON NOW FOR MAYBE 5 OR 6 YEARS. I STARTED TO LOOK INTO THE CAUSE OF THE CLUNKING SOUND BECAUSE IT SOUNDS LIKE IT IS GETTING WORSE, AND I WAS VERY SHOCKED TO READ SO MANY COMPLAINTS, OVER 50 WHEN I STOPPED READING. IT APPEARS TO ME THAT THIS IS NOT AN ISOLATED PROBLEM. MY QUESTION IS THIS. WHY DOES GMC NOT TAKE NOTICE OF THIS PROBLEM AND ISSUE A RECALL BEFORE LIVES ARE LOST BECAUSE OF THIS STEERING PROBLEM. I THINK IT'S A GREAT SHAME THAT GMC WILL NOT TAKE RESPONSIBILITY AND GET THESE PROBLEMS FIXED. THANK YOU *TR

Service Brakes
Filed Apr 24, 201355,230 milesNY

I WAS TOWING MY TRAILER WITH BRAKES ON IT AND AS I WAS STOPPING AT A STOP SIGN THE LINE BETWEEN MASTER CYL AND ABS UNIT BLEW OUT.UPON INSPECTOR ALL THE BRAKE LINES ARE I A VERY RUSTED CONDITION MOSTLY AT THE PLASTIC LINE RETAINERS.I AM GOING TO REPLACE ALL LINES TO AVOID A DANGEROUS CONDITION IN THE NEAR FUTURE. *TR

Service Brakes, HydraulicCrash
Filed Apr 21, 2013123,551 milesPA

STARTED VEHICLE IN MY DRIVEWAY IN FRONT OF GARAGE, AS I HAD MY FOOT ON BRAKE, WHILE PLACING TRANSMISSION INTO DRIVE, THE BRAKE PEDAL WENT COMPLETELY DOWN TO FLOOR, AND THE VEHICLE ROLLED BACKWARDS INTO GARAGE DOOR FRAME, CAUSING MINOR DAMAGE TO THE ALUMINUM FLASHING ON THE GARAGE DOOR FRAME. ALL ATTEMPTS TO PUMP BRAKE PEDAL YIELDED NO STOPPING EFFECT. FORTUNATELY, THIS EPISODE OCCURRED IN THE DRIVEWAY AS MY INTENDED ROUTE INCLUDED A STEEP HILL ENDING AT A "T" INTERSECTION. UPON INSPECTING THE VEHICLE, DIRECTLY BENEATH THE DRIVERS DOOR, THERE IS A LARGE PUDDLE OF BRAKE FLUID. UPON FURTHER INSPECTION, THE FLUID APPEARS TO BE ORIGINATING FROM A SEVERELY RUSTED BRAKE LINE THAT SITS ABOVE THE FRAME LEADING INTO THE ABS CONTROLLER. ALL THE BRAKE LINES APPEAR IN THE SAME SEVERELY RUSTED CONDITION.

Service Brakes
Filed Apr 11, 201392,300 milesOH

WHILE ON VACATION AND CARRYING A RUCK CAMPER, WITH NO WARNING, BRAKE PEDAL BEGAN LOSING FIRMNESS, GOING NEAR FLOOR. WE WERE ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD, BUT BRAKES WOULD NOT HOLD VEHICLE COMPLETELY STOPPED. AFTER A FEW MINUTES THE PEDAL DID BECOME A BIT MORE FIRM AND WE DROVE VERY SLOWLY TO A BETTER PLACE TO STOP. THIS TIME THE BRAKE WARNING LIGHT ON THE INSTRUMENT CLUSTER CAME ON AS WE WERE STOPPING. THERE WAS VERY LITTLE FLUID IN THE BRAKE RESERVOIR AND BRAKE FLUID COULD BE SEEM LEAKING IT UNDER THE TRUCK. THE TRUCK, AND CAMPER, WERE TOWED. DEALER SAYS ALL BRAKE LINES ARE RUSTED AND MUST BE REPLACED. VERY EXPENSIVE - AND DANGEROUS! *TR

Service Brakes
Filed Mar 29, 201376,000 milesNJ

I NOTICED THAT I HAD FLUID LEAKING FROM THE UNDER CARRIAGE DRIVER SIDE. WHEN I INSPECTED IT, I FOUND THAT THE BRAKE LINE WAS RUSTED OUT AND A LEAK HAD OCCURRED. I THEN INSPECTED THE REST OF THE BRAKE LINES TO FIND THAT ALL BRAKE LINES WERE RUSTED AND SOME OF THE BRAKE LINES WERE FLAKING WHEN I TOUCHED THEM. I THEN DID SOME RESEARCH ONLINE AND FOUND THAT THERE WERE MANY ISSUES WITH THE BRAKE LINES RUSTING OUT ON THE 2004 CHEVY SILVERADO. THIS COULD HAVE BEEN A MORE SERIOUS ISSUE IF I WAS DRIVING THE VEHICLE AND LOST MY BRAKES DUE TO THESE LINES RUSTING OUT. THE VEHICLE ALSO ONLY HAS 76000 MILES ON IT. *TR

Service Brakes
Filed Mar 21, 201366,520 milesMA

TL* THE CONTACT OWNS A 2004 CHEVROLET K2500 (N/A) EXTENDED CAB. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE BRAKES BECAME SPONGY AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC, WHO ADVISED THE CONTACT THAT THE BRAKE LINE WAS CORRODED AND CAUSED BRAKE FLUID TO LEAK. THE MECHANIC REPAIRED THE BRAKE TUBING FROM THE MASTER CYLINDER TO THE ABS CONTROLLER AND ALSO, THE TUBING FOR THE TWO FRONT WHEELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,520.

Service Brakes
Filed Feb 4, 201397,000 milesMI

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO K2500 HD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FRONT BRAKE LINES HAD CORRODED AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 97,000.

Service Brakes
Filed Jan 30, 201370,640 milesOH

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH HE APPLIED THE BRAKE PEDAL AS HE APPROACHED A STOP SIGN AND IT EXTENDED TO THE FLOOR. THE CONTACT IMMEDIATELY APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND HAD BURST. THE BRAKE LINES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 70,700. THE VIN WAS UNAVAILABLE. UPDATED 10/09/14*LJ UPDATED 3/26/2015 *JS

Service Brakes
Filed Jan 17, 201360,000 milesIL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT SHE HEARD A CLICKING NOISE NEAR THE DASHBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN APPLIED THE BRAKES HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE BRAKE LINES WERE CORRODED AND RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Jan 15, 2013151,000 milesMO

MY BRAKE PEDAL WENT TO THE FLOOR , I HAD MY TRAILER WITH A TRACTOR ON I COULD HAVE WRECKED , I HAD TO GET MY TRUCK TOWED IN AND TO GET 3LINES REPLACED DO TO RUSTY BRAKE LINES LEAKING, I WAS OUT $100 FOR TOWING AND $375 TO REPLACE MY BRAKE LINES, I HAD TO GET MY LINES WITH STAINLESS STEEL LINES SO THIS WOULD NOT HAPPEN AGAIN, AS GOOD HAS MY BRAKES HAVE BEEN CHEVY SHOULD HAVE WENT THE EXTRA STEP AND PUT BETTER LINES ON THEIR TRUCKS. PLUS THE REPAIR SHOP COULD NOT GET PRE FORMED LINES THEY HAD TO CUSTOM BEND THEM. *TR

Service Brakes
Filed Jan 4, 201370,000 milesNY

MY FATHERS TRUCKS BRAKE LINES FAILED AND WE HAD NO BRAKES, HAD TO VEER OFF THE ROAD TO AVOID AN ACCIDENT. THESE LINES SHOULD BE BETTER THEN THIS. MY OLDER 1993 CHEVY SILVERADO NEVER HAD A BRAKE LINE PROBLEM. THERE SHOULD BE A MANDATORY RECALL PUT ON THESE LINES FOR ALL THE TRUCKS. GM WILL NOT PUT ONE ON TILL SOMEONE GETS KILLED. *TR

Engine
Filed Nov 14, 201295,000 milesFL

LEFT REAR AND RIGHT REAR EXHAUST MANIFOLD BOLTS HAVE BROKEN OFF CAUSING AN EXHAUST LEAK. CAUSING POTENTIAL VEHICLE EMISSIONS PROBLEMS AS WELL AS THE POTENTIAL FOR CARBON MONOXIDE POISONING FROM EXHAUST GASES GETTING INTO THE CAB OF THE TRUCK. *TR

Service Brakes
Filed Oct 27, 201290,800 milesDE

I WAS BACKING MY BOAT INTO TO BOAT RAMP TO GO FISHING AND WHEN I PUSHED THE BRAKE TO STOP THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO WARNING WHAT SO EVER. I HAD TO HIT THE EMERGENCY BRAKE PEDAL TO GET STOPPED. UPON LOOKING UNDER THE TRUCK TO SEARCH FOR A PROBLEM I FOUND THAT THE BRAKE LINE BY THE DRIVERS DOOR HAD RUPTURED CAUSING A MAJOR BRAKE FAILURE. HAD I BEEN ON THE ROAD WHEN THIS HAPPENED THERE IS NO DOUBT THAT THERE WOULD HAVE BEEN AN ACCIDENT . *TR

Service Brakes, Hydraulic
Filed Oct 5, 2012102,892 milesCT

I WAS DRIVING FROM THE BOAT LAUNCH TO PARK MY 2004 CHEVY SILVERADO 2500HD WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I PUMPED THE BRAKES AS I SLOWLY APPROACHED MY PARKING SPOT, HOWEVER, I COULD NOT GET ANY PRESSURE TO BUILD UP IN THE SYSTEM. WITH NO ACTION ON THE BRAKE CALIPERS, I USED MY PARKING BRAKE TO STOP AS I ENTERED MY PARKING SPOT. THERE WAS NO WARNING OR INDICATOR LIGHT ALERTING ME TO ANY BRAKE PROBLEMS. AFTER PARKING I NOTICED A LEAKING BRAKE LINE UNDER THE DRIVER'S SIDE NEAR THE ABS BRAKE MODULE. I MADE A TEMPORARY REPAIR, ATTEMPTED TO BLEED AND PUMP UP THE BRAKES WHICH RESULTED IN THE REAR BRAKE LINE BLOWING OUT RIGHT AT THE HOSE CONNECTION. STILL NO WARNING OR INDICATOR LIGHT CAME ON TO ALERT ME TO ANY PROBLEMS WITH THE BRAKE SYSTEM. I HAD THE VEHICLE TOWED HOME AND AS WE WERE TAKING MY VEHICLE OFF THE TRUCK, THE BRAKE WARNING LIGHT FINALLY CAME ON AND THE ELECTRONIC DASH DISPLAYED THE MESSAGE "SERVICE BRAKE SYSTEM". THE LACK OF FLUID IN THE BRAKE RESERVOIR MUST HAVE TRIGGERED THE SENSOR THERE. UPON CLOSER INSPECTION, I NOTICED THAT THE BRAKE LINE FAILED INSIDE A PLASTIC BRAKE LINE RETAINING CLIP LOCATED ON THE OUTSIDE OF THE FRAME JUST BEFORE IT WAS ROUTED OVER TO THE ABS MODULATOR VALVE UNDER THE VEHICLE ON THE DRIVER'S SIDE ON THE INSIDE OF THE FRAME. I REPLACED ALL THE BRAKE LINES WITH PRE-BENT STAINLESS STEEL LINES FROM CLASSICTUBE.COM. I AM ONLY GLAD THAT THIS HAPPENED IN A PARKING LOT AND NOT WHILE I WAS TOWING MY BOAT, I DO NOT BELIEVE I WOULD HA

Engine
Filed Sep 21, 201282,700 milesNY

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT AFTER STARTING VEHICLE, THERE WAS AN ABNORMAL NOISE HEARD FROM THE EXHAUST SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT FOUR OF THE SIX BOLTS ON THE EXHAUST MANIFOLD WERE MISSING THEIR HEADS. THE BOLTS WERE CORRODED AND FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE. THE FAILURE MILEAGE WAS 82,700. THE FAILURE MILEAGE WAS 83,000.

Service Brakes
Filed Sep 21, 201233,000 milesNH

BRAKE PEDAL WENT TO THE FLOOR WHILE ATTEMPTING TO STOP AT AN INTERSECTION FOR PEDESTRIAN TRAFFIC. BECAUSE OF THE FAILURE, A PEDESTRIAN WAS ALMOST CLIPPED. *TR

Fuel/Propulsion System
Filed Sep 21, 2012AZ

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT AFTER ENGINE STARTUP, WHITE SMOKE AND HEAVY FUMES EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 208,163.

Service Brakes
Filed Sep 20, 2012100,000 milesUT

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE PARKED, THE CONTACT NOTICED A LEAK UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND REPLACED THE MASTER CYLINDER. AFTER THE REPAIR THE FAILURE CONTINUED. THE CONTACT LATER NOTICED POWER STEERING FLUID LEAKING AND NOTICED THAT THE HYDRO BOOST UNIT WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V043000 (SERVICE BRAKES, HYDRAULIC) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Service Brakes
Filed Sep 17, 201262,000 milesNY

TRIED TO STOP PEDAL WENT TO FLOOR . UPON INSPECTION MULTIPLE BRAKE LINE FAILURES HAD OCCURRED. *TR *JS

Service Brakes
Filed Sep 14, 2012120,000 milesKY

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 30 MPH, THE BRAKES FAILED AS THEY WERE DEPRESSED. THE STOPPING DISTANCE INCREASED AND THE CONTACT WAS ABLE TO COAST TO A STOP BEFORE ALL OF THE BRAKE FLUID SPILLED OUT. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.

Service Brakes
Filed Aug 20, 201240,000 milesMA

WHILE STOPPING FOR TRAFFIC, BRAKE PEDAL ON MY FATHER'S TRUCK WENT ALL THE WAY DOWN, NEARLY CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME. LIMPED THE TRUCK HOME USING THE EMERGENCY BRAKE TO STOP. ONCE HOME, NOTICED BRAKE FLUID LEAKING UNDER TRUCK. UPON INSPECTION, DISCOVERED BRAKE LINE FROM ABS MODULE TO PS FRONT WHEEL WAS ROTTED THROUGH. NOTICED OTHER BRAKES LINES HAD SIGNIFICANT SURFACE RUST. REPAIRED LINE THAT RUPTURED. ON 08/19/2012 WHILE SLOWING FOR AN INTERSECTION THE BRAKE PEDAL WENT ALL THE WAY DOWN AGAIN. LIMPED IT HOME AGAIN AND DISCOVERED BRAKE FLUID LEAKING UNDER TWO AREAS OF THE TRUCK. LINE THAT GOES FROM ABS MODULE TO REAR AXLE IS ROTTED THROUGH AND ANOTHER LINE FROM ABS MODULE TO FRONT AXLE IS ROTTED THROUGH. ALL THE METAL BRAKE LINES ALONG THE FRAME HAVE SEVERE RUST ON THEM. WILL NEED TO REPLACE ALL BRAKE HARD LINES FOR TRUCK TO BE SAFE. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jul 18, 201297,000 milesMD

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ABNORMALLY DEPRESSED THE BRAKE PEDAL INTO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE BRAKE LINES WERE FRACTURED DUE TO CORROSION AND WERE LEAKING BRAKE FLUID. THE FRONT BRAKE LINES WERE ALSO REPLACED BECAUSE THEY WERE CORRODED AND LEAKING BRAKE FLUID. THE VEHICLE WAS REPAIRED. ALSO THE SPEEDOMETER WOULD NOT DISPLAY AN ACCURATE READING. THE SPEEDOMETER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. UPDATED 08/02/12

Service Brakes
Filed Jun 29, 201255,270 milesNH

I WAS DRIVING ON SECONDARY ROAD DOING APPROX 30 MPH, WITH 2 VEHICLES IN FRONT OF ME. THE FIRST VEHICLE HIT BRAKES TO TURN INTO A PARKING LOT, 2ND VEHICLE APPLIED BRAKES , I APPLIED BRAKES IN MY TRUCK AND PEDAL WENT TO FLOOR. FORTUNATELY I WAS ABLE TO AVOID HITTING THE VEHICLE IN FRONT OF ME, ( A MINIVAN WITH A WOMAN DRIVING AND 2 OR 3 CHILDREN IN THE BACK SEATS) I WAS APPROX ONE MILE FROM HOME AND WAS ABLE TO GET TO MY DRIVEWAY BY USING LOW GEAR AND I HAD MINIMAL BRAKING WITH PEDAL GOING ALMOST TO THE FLOOR. CHECKED IT IN MY DRIVEWAY AND FOUND BRAKE LINE HAD BURST DUE TO CORROSION OF STEEL BRAKE LINES. THIS VEHICLE HAS ONLY 55, 271 MILES AND IS 8 YRS OLD . FROM WHAT I HAVE READ ONLINE THIS IS A COMMON ISSUE WITH CHEVY TRUCKS FOR YEARS. CHEVROLET AND THE DEALER I BOUGHT IT FROM GAVE ME THE RUNAROUND AND ABSOLUTELY REFUSES TO DO ANYTHING ABOUT IT, EVEN THOUGH I HAVE A EXTENDED BUMPER TO BUMPER WARRANTY THAT I PAID $2,000 FOR.! WITH THE NUMBER OF COMPLAINTS ON THIS MATTER, I WOULD THINK THE NHTSB WOULD FORCE GM TO DO SOMETHING ABOUT THESE ISSUES AS I AM SURE THERE MUST HAVE BEEN MANY ACCIDENTS CAUSED BY THIS PROBLEM, AND, I MIGHT ADD HOW MANY FATALITIES???. DEALER SERVICE MGR. TOLD ME THEY PUT CHEAP LINES IN TO KEEP COSTS DOWN SO PEOPLE WILL BUY THEM. HECK OF A GREAT ANSWER FOR SOMETHING THAT BRAND NEW IS APPROX $50,000 . *TR

Service Brakes
Filed Jun 29, 2012107,138 milesCT

WHILE DRIVING AT SLOW SPEED IN A VERY CONGESTED AREA, THE BRAKE PEDAL SUDDENLY GOT VERY SOFT AND WENT ALL THE WAY TO THE FLOOR. BRAKING BECAME EXTREMELY LIMITED. WITH THE DRIVERS WINDOW OPEN THERE WAS THE SMELL OF BRAKE FLUID. IF THIS FAILURE HAD OCCURRED 5 MINUTES EARLIER WHILE BRAKING FROM HIGHWAY SPEED IT WOULD HAVE CERTAINLY RESULTED IN A SERIOUS ACCIDENT. ONCE STOPPED, A TRAIL OF BRAKE FLUID WAS APPARENT AND A PUDDLE HAD FORMED ON THE GROUND UNDER WHERE THE DRIVER SITS. CLOSER INSPECTION SHOWED ONE OF THE BRAKE LINES THAT RUNS FROM THE MASTER CYLINDER ON THE FIREWALL TO THE ABS CONTROL UNIT MOUNTED TO THE INSIDE OF THE FRAME RAIL ON THE DRIVER'S SIDE HAD RUPTURED. THIS BRAKE LINE, AS WELL AS THE ADJACENT LINE TO THE ABS CONTROLLER, AND THE LINE FROM THE ABS CONTROLLER TO THE REAR AXLE SHOWED SIGNS OF SEVERE CORROSION. THE SURFACE WAS RED AND LARGE CHUNKS OF CORRODED BRAKE LINE MATERIAL WERE FALLING OFF. THE ABS CONTROLLER, FUEL LINES IN THE AREA, AND THE FRAME RAIL ITSELF SHOWED VERY LIMITED SIGNS OF CORROSION TYPICAL OF A 7 YEAR OLD VEHICLE IN A SALT BELT STATE. 8 MONTHS PRIOR THE VEHICLE WAS SERVICED BY THE DEALER IT WAS PURCHASED AND A REPORT WAS SUBMITTED STATING THE BRAKE LINES WERE IN GOOD CONDITION. *TR

Service Brakes
Filed Jun 10, 201229,975 milesMA

STARTED VEHICLE IN DRIVEWAY. STEPPED ON BRAKE PEDAL TO SHIFT INTO REVERSE. BRAKE PEDAL WENT TO FLOOR, SHIFTED BACK TO PARK. SHUT OFF ENGINE. LOOKED UNDER VEHICLE AND SAW BRAKE FLUID ALL OVER VEHICLE UNDERCARRIAGE AND ON DRIVEWAY. VEHICLE IS ONLY 8 YEARS AND HAS LESS THAN 30K MILES. *TR

Service Brakes
Filed May 24, 2012149,016 milesMD

DUE TO BRAKE FAILURE ON MY WIFE'S 2003 CHEVY 2500 HD SILVERADO CAUSED BY CORRODED BRAKE LINES, I THOUGHT IT WOULD BE WISE TO HAVE THE BRAKE LINES ON MY 2004 CHEVY 2500 HD SILVERADO CHECKED. UPON INSPECTION OF THE BRAKE LINES BY FITZGERALD AUTO IN FREDERICK, MD (WHERE I BOUGHT MY TRUCK, AND WHERE MY WIFE'S TRUCK HAD JUST HAD ITS BRAKE LINES REPLACED), THE BRAKE LINES WERE SEVERELY CORRODED. SOME AREAS OF THE BRAKE LINES WERE RUSTED SO BADLY THAT THEY WERE FLAKING OFF. I WAS INFORMED BY THE TECHNICIAN AND THE SERVICE ADVISER THAT REPLACEMENT OF THE BRAKE LINES IS IMMINENT. AND WHILE IT WAS ALREADY CLEAR TO ME FROM THE VISUAL INSPECTION, THEY BOTH BELIEVED REPLACING THE BRAKE LINES NOW WAS NECESSARY TO AVOID BRAKE FAILURE IN THE NEAR FUTURE. THE TOTAL COST FOR MY TRUCK'S REPAIR WAS $1408.95. THIS IS AN 8 YEAR OLD VEHICLE, AND THE BRAKE LINES SHOULD NOT BE IN SUCH BAD CONDITION IN SUCH A SHORT TIME. I HAVE INSPECTED MY NEIGHBOR'S 2004 FORD F250 AND HIS BRAKE LINES LOOK BRAND NEW (THOUGH THEY ARE THE ORIGINAL BRAKE LINES). I HAVE INSPECTED A 2007 CHEVY AVALANCHE, AND THAT VEHICLES BRAKE LINES LOOK BRAND NEW (THOUGH THEY ARE THE ORIGINAL BRAKE LINES). WHATEVER MATERIAL WAS USED ON MY (AND MY WIFE'S) MODEL YEAR TRUCK(S), IT WAS SUBSTANDARD, AND CAUSES A HAZARD. *TR

Service Brakes
Filed May 18, 201260,000 milesMA

WHILE PULLING UP TO A DRIVE UP WINDOW AT A FOOD STORE, THE BRAKES WENT ALL THE WAY TO THE FLOOR. I HEARD THE PRESSURE RELEASING UNDERNEATH. DISCOVERED THAT THE LEFT SIDE BRAKE LINE FROM THE MASTER CYLINDER TO THE ABS MODULE HAD BURST FROM RUSTING THROUGH. THERE IS HEAVY RUST ON SECTIONS OF ALL OF THE LINES. LUCKILY, I WAS ONLY GOING VERY SLOWLY WHEN IS BURST. *TR

Service Brakes, Hydraulic
Filed Apr 24, 201280,000 milesCT

JAN 2011 DURING A REAL BAD WINTER WE LOST THE FRONT BRAKES WHILE DRIVING, MULTIPLE BRAKE LINES WERE REPLACED AT A COST OF $600+, APRIL 2012 WHILE DRIVING AGAIN 25MPH THE REAR BRAKE LINES BURST!! JUST HAD TO PAY FOR MORE BRAKE LINES AT A COST OF $485. THE TRUCK NOW HAS 117,000 MILES AND THIS IS NOT THE FIRST ISSUE WE HAVE HAD, THE ODOMETER NO LONGER WORKS AND HAD MULTIPLE PROBLEMS WITH THE BLOWER FOR HEAT AND A/C. *TR

Engine and Engine Cooling
Filed Mar 6, 201280,000 milesCO

MY TRUCK IS A 2004 CHEVY SILVERADO 2500 WITH 94000 MILES AND THE REAR DRIVER SIDE EXHAUST MANIFOLD BOLT HEAD IS BUSTED OFF. THIS IS NOT THE ONLY CHEVY/GMC 4.8,5.3 OR 6.0 ENGINE THAT HAS THIS PROBLEM. MILLIONS OF OTHERS HAVE THIS SAME PROBLEM AND FROM THIS FAILURE IT CAN LEAD TO FUTURE EMISSION PROBLEMS, CATALYTIC CONVERTER PROBLEMS, EXHAUST LEAK IN THE ENGINE COMPARTMENT LEADING TO EXHAUST FUMES BEING LEAKED INTO THE CAB OF THE VEHICLE WHICH WOULD BE CARBON MONOXIDE POISONING. THIS IS A MAJOR ISSUE THAT GM SHOULD TAKE CARE OF AS A RECALL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

Engine and Engine Cooling
Filed Feb 27, 2012100,950 milesOH

FOUR EXHAUST MANIFOLD BOLTS HAVE BROKEN OFF SINCE I'VE OWNED THIS TRUCK AND THE MANIFOLD HAS CRACKED. IT IS A DESIGN FLAW THAT OCCURS IN MANY OF THE SIMILAR V8 EQUIPPED MODELS AND HAS BEEN WELL DOCUMENTED ON THE INTERNET. THIS SHOULD BE RECALLED BY GM. THIS PROBLEM ALSO LEADS TO FAULTY EMISSION READINGS BY THE VEHICLE AND THE CHECK ENGINE LIGHT WILL GO ON AND REMAIN ON UNTIL THIS EXPENSIVE PROBLEM IS FIXED. *TR

Service Brakes, Hydraulic
Filed Feb 24, 201258,000 milesOH

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT BRAKE FLUID LEAKED ONTO THE DRIVEWAY. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE OF THE BRAKE LINE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 58,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →