Page 8 of 8 · complaints 351–368 of 368

2004 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Instrument Cluster/Panel
Filed Dec 18, 2006RI

SPEEDOMETER ON A 2004 CHEVY SILVERADO GIVING FALSE READINGS, OR NO READINGS AT ALL. *NM

Electrical System
Filed Dec 11, 200650,000 milesAL

SPEEDOMETER MALFUNTIONED ON MY 2004 CHEVROLET SILVERADO 2500HD. I NOTICED THE MALFUNTION ON THE INTERSTATE WHILE TRAVELING AT SAME SPEED AS OTHER DRIVERS. MY SPEEDOMETER WAS READING 50 MILES PER HOUR AND THE POSTED SPEED LIMIT WAS 70 MILES PER HOUR. I KNOW THAT THE AVERAGE SPEED ON THAT ROUTE IS BETWEEN 70 AND 75 MILES PER HOUR. IF SOMEONE WERE TO DRIVE THROUGH A SCHOOL ZONE WITH THE SPEEDOMETER READING 20 MILES PER HOUR AND WERE TO INJURE A CHILD WHILE THE ACTUAL SPEED TRAVELED WAS IN THE 40-45 MILE PER HOUR RANGE IT WOULD BE GM'S FAULT. IT IS WELL KNOWN TO CHEVY OWNERS THAT THERE IS A DEFECT IN THIS PARTICULAR INSRUMENT CLUSTER AND WELL KNOWN TO GM. SOMETHING SHOULD HAVE ALREADY BEEN DONE, BUT AS OF TODAY NO RECALLS HAVE TAKEN EFFECT. *NM

Vehicle Speed Control
Filed Dec 4, 2006UT

SPEEDOMETER NEEDLE DOES NOT RECORD SPEED ACCURATELY, RESULTING IN VEHICLE TRAVELING EITHER MUCH FASTER, OR MUCH SLOWER THAN THE SPEED INDICATED (ONBOARD COMPUTER INDICATED I WAS TRAVELING AT 92 MPH, WHILE THE SPEEDOMETER RECORDED 66; ANOTHER TIME THE ONBOARD COMPUTER INDICATED I WAS TRAVELING 56 MPH WHILE THE SPEEDOMETER INDICATED 87). EVENTUALLY, THE SPEEDOMETER NEEDLE PEGS TO 120 MPH AND STAYS THERE. IN RESEARCHING THIS ISSUE, I HAVE SEEN LITERALLY HUNDREDS OF COMPLAINTS OF THIS SAME PROBLEM. THE LOCAL DEALER SAID THEY HAVE BEEN FIXING A LOT OF THESE SPEEDOMETER PROBLEMS; PROBLEM IS WITH SPEEDOMETER NEEDLE ONLY (THE COUNTER WEIGHT FOR THE NEEDLE, OR THE PROBLEM WITH THE SPEEDOMETERS IN 2003 AND UP CHEVY TRUCKS IS CAUSED BY A TINY BROKEN GEAR IN THE ACTUAL METER MOVEMENT. THE GEAR IS A SMALL PIECE OF CYLINDRICAL METAL SURROUNDED BY A PLASTIC GEAR - THE GEAR IS HELD IN PLACE BY 3 PLASTIC RIBS. ONE OF THE RIBS CRACKS CAUSING AN OFFSET. IF YOU PICTURE THE GEAR AS A CHILD'S TOP - WHEN YOU NORMALLY SPIN THE TOP IT SPINS STRAIGHT UP AND DOWN. BECAUSE THE RIB BREAKS IT CAUSES THE GEAR TO BE OUT OF BALANCE AND THUS THE ROTATION THEN "WOBBLES". THIS CAUSES THE GEAR TO GET STUCK AT VARIOUS LOCATIONS. GM KNOWS OF THIS PROBLEM.. 2004 CHEVROLET SILVERADO 2500 HD (ALSO MANY OTHER COMPLAINTS WERE RELATIVE TO SILVERADO 1500). *NM

Electrical System › Instrument Cluster/Panel
Filed Nov 25, 200637,000 milesCA

ON FIRST START IN THE MORNING OF THAT DATE MY SPEEDOMETER WENT UP TO 65 MPH AND STAYED THERE EVER SINCE. I HAVE NO WAY TO GO WITHIN THE SPEED LIMIT. *JB

Engine and Engine Cooling › Cooling System
Filed Nov 15, 200612,363 milesCA

TRUCK OVERHEATED FORCING ME TO RAPIDLY EXIT ROADWAY. PROBLEM IS CONTINUAL, AND NOT RECOGNIZED BY MANUFACTURER AS "PROBLEM" FOR MY MODEL OF TRUCK. *NM

Electrical System › Instrument Cluster/Panel
Filed Oct 25, 200678,730 milesNJ

THE SPEEDOMETER ON MY 2004 CHEVROLET SILVERADO 2500HD IS NOT WORKING PROPERLY. WITH THE VEHICLE TURNED OFF IT IS READING 50MPH RIGHT NOW. I ALSO DO NOT GET ACCURATE SPEED READINGS WHILE DRIVING, WHICH COULD LEAD TO ME DRIVING TO FAST/SLOW AND POSSIBLY CAUSING INJURY TO MYSELF OR OTHERS.

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 24, 200625,000 milesPA

INJECTORS NUMBER 2 AND 7 LOOSE CONNECTOR AND OIL PUMP RUBBING THROUGH TRANSFER CASE ON CHEVY SILVERADO HD2500 TRAVELING DOWN THE HIGHWAY PULLING A HORSE TRAILER THE TRUCK WENT INTO LIMP MODE AND WOULD NOT KEEP UP WITH HIGHWAY SPEED. HAD TO PULL OVER ON AN INTERSTATE AND ATTEMPT A QUICK REPAIR ALONG THE ROAD. TRANSFER CASE HAS NOT YET CAUSED A PROBLEM, HOWEVER, THE ALUMINUM RESIDUES IN THE CASE OIN ARE VERY HIGH AND WHEN PUMP GOES THROUGH CASE ALL OIL WILL BE LOST AND THE VEHICLE WILL STOP. *NM

Service Brakes, Hydraulic
Filed Oct 6, 200622,794 milesFL

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON NORMAL ROAD CONDITIONS DURING RUSH HOUR, THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY BRAKE ACTION WHEN BRAKING WAS ATTEMPTED. THERE WERE NO WARNING SIGNALS. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO COULD NOT DETERMINE ANY BRAKE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES WITHOUT ANY DIAGNOSTIC OR REPAIR. THE MANUFACTURER WAS CONTACTED, AND OPENED THE CASE # 14336544837. THE CONTACT WAS CALLED BACK TO INFORM THE CASE WAS CLOSED.

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Sep 1, 200670,726 milesSC

DT*: THE CONTACT STATED THE VEHICLE'S TIRE HUBS ARE SEALED UNITS AND COULD NOT BE REPACKED WITH GREASE. THE HUB ASSEMBLY WAS LOOSE WHICH CAUSED THE BEARINGS TO BECOME DEFECTIVE RESULTING IN WOBBLING TIRES. THE FRONT HUBS HAD TO BE REPLACED TWICE HOWEVER THE SERVICE DEALER COULD NOT DETERMINE WHY THE BEARINGS WERE BECOMING DEFECTIVE. ALSO, THERE WAS OIL LEAKING OUT OF THE EGR VAVLE. THE EGR VALVE WAS REPLACED WHICH CORRECTED THE PROBLEM. THEN VEHICLE WAS SURGING AND WOULD NOT ACCELERATE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE VEHICLE'S EGR VALVE WAS REPLACED AGAIN WHICH ALSO CORRECTED THE PROBLEM. UPDATED 11/06/06.*JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 1, 200658,619 milesCA

DT*: THE CONTACT STATED AFTER PARKING IN THE DRIVEWAY A GASOLINE LEAK WAS OBSERVED COMING FROM THE GAS TANK. THE VEHICLE WAS TAKEN TO DEALERSHIP WHO DETERMINED THE GAS TANK MUST BE REPLACED. THE CONTACT EXPRESSED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE TANK REPLACEMENT IN A VEHICLE WITH ONLY 58619 MILES.

Fuel System, Other › Fuel Injection System
Filed Aug 22, 200669,407 milesMI

I WAS DRIVING DOWN THE FREEWAY GOING 70 MPH ON MY WAY TO WORK DURING RUSH HOUR TRAFFIC IN THE FAST LANE. ALL OF A SUDDEN I LOST POWER AND THE TRUCK STARTED SLOWING DOWN QUICKLY. I IMMEDIATELY HAD TO TRY TO GET OVER AND GET OFF THE FREEWAY SO THAT I WOULD NOT GET RUN OVER, WHICH IS NOT AN EASY THING TO HAVE A VEHICLE ON THE FREEWAY DURING RUSH HOUR THAT WILL NOT GO OVER 15 MPH. THIS IS NOT VERY SAFE AND I COULD HAVE EASILY HAVE CAUSED AN ACCIDENT BY CARS TRYING TO SWERVE AROUND MY VEHICLE THAT WOULD NOT ACCELERATE. THE PROBLEM WAS THE #7 FUEL INJECTOR CONNECTOR, WHICH HAS BEEN REPLACED AND I DO HAVE THE OLD PART. I AM NOT THE ONLY ONE THIS HAS HAPPENED TO AND THIS SHOULD NOT BE HAPPENING TO A TWO YEAR OLD VEHICLE. WHEN THIS PART BREAKS, I FEEL PEOPLE ARE AT RISK AND THIS SHOULD BE TAKEN CARE OF. *JB

Steering › Electric Power Assist SystemCrash
Filed Aug 17, 200630,450 milesMS

(1) I WAS IN A TIGHT TURN. I HAD JUST HAULED 2 TONS OF FEED FROM A FEED MILL 30 MILES AWAY. (2) THE POWER STEERING AND BRAKES BOTH STOPPED WORKING SUDDENLY AND WITH NO WARNING. I HAD NO CONTROL OVER MY VEHICLE AND HAD TO RUN INTO A FENCE POST TO STOP IT. HAD IT HAPPENED A FEW MINUTES EARLIER WHILE I WAS ON A HIGHWAY, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE TRUCK WAS COMPLETELY UNCONTROLLABLE. (3 VEHICLE WAS TOWED TO DEALER. AFTER TWO DAYS OF TESTING, NO SOLUTION HAS BEEN FOUND. *NM

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Aug 14, 200613,503 milesNH

LEFT REAR-AXLE SEAL HAS BLOWN A TOTAL OF 4 TIMES. THE BRAKES WERE SOAKED WITH AXLE FLUID EACH TIME AND WE WERE TOLD THAT IT COULD CATCH FIRE IF BRAKES GOT HOT ENOUGH. THE BRAKES HAVE SMOKED, BUT HAVE NOT CAUGHT FIRE YET! THE AXLE-SEAL WAS REPLACED BY THE MANUFACTURER UNDER OUR WARRANTY. THE AXLE ASSEMBLY NEEDS TO BE REPLACED TO STOP THE PROBLEM BUT, THE MANUFACTURER REFUSES TO DO THIS. *JB

Service Brakes, Hydraulic
Filed Jul 13, 200659,698 milesMN

PURCHASED THE VEHICLE, 2 MONTHS LATER A NOISE EMANATED FROM THE ENGINE COMPARTMENT. I FOUND THE POWER STEERING PUMP TO BE VOID OF FLUID. I ADDED THE PROPER FLUID. IMMEDIATELY A LEAK OCCURRED FROM THE BRAKE HYDRAULIC BOOST. I RESEARCHED YOUR DATA AND YOUR INFORMATION INDICATED THAT A SAFETY RECALL EXISTS FOR THE BRAKE BOOST (#04V043000 AND #04V045000). THE DEALER REFUSES TO FIX THIS ISSUE UNLESS I PAY THE $1000.00 TO FIX IT. THEY SAY THAT NO RECALL EXISTS FOR MY VEHICLE. WHAT IS CORRECT? IN ADDITION, YOUR DATA ALSO SHOWS THE 2 OTHER SAFETY RECALLS FOR MY VEHICLE WHICH THEY AGREED THAT DID APPLY AND ARE COMPLIED WITH. WHO/WHAT IS RIGHT? *JB

Fuel System, Gasoline
Filed Jul 5, 200634,985 milesND

AT 35000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE DEALER REPLACED PARTS WITH THE GAS TANK/FUEL LINE DUE TO IT BEING 'PLUGGED'. 10,000 MILES LATER IT HAPPENS AGAIN BUT NO WARRANTY AND AFTER VERY DISSATISFYING SERVICE AT DEALER WE OPTED TO A NEW MECHANIC. HE RESET THE CHECK ENGINE LIGHT BUT 1 WEEK LATER IT WAS ON AGAIN. THEN HE REPLACED THE EMISSIONS LINE AND 3 DAYS LATER THE CHECK ENGINE LIGHT IS ON AGAIN. ONE DEALER STATED THAT EXCESSIVE DRIVING ON GRAVEL ROADS LEADS TO THIS PROBLEM THAT THE FUEL SYSTEM IS NOT VENTED PROPERLY. (??) WE ARE RANCHERS AND THE MAJORITY OF OUR TRAVEL TAKES US ON GRAVEL ROADS. HOPEFULLY SOMEONE FIGURES THIS ONE OUT SO IT CAN BE FIXED....

Suspension › Rear › Shock Absorber
Filed May 26, 2006MO

REAR PASSENGER SIDE SHOCK ABSORBER LOWER MOUNT SHEARED COMPLETELY AWAY, LEAVING NO OPERABLE SHOCK ABSORBER ON THAT SIDE OF THE AXLE. *NM

Air Bags › Frontal › Driver Side › Inflator ModuleCrash1 injured
Filed Mar 20, 200634,500 milesNJ

DRIVER SIDE AIR BAG DID NOT ACTIVATE UPON A FRONT END CRASH THAT TOTALED OUT THE VEHICLE. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Sep 14, 2005MD

THE CHEVROLET HD C2500 PICK UP TRUCK MIRROR DOES NOT EXTEND FAR ENOUGH TO ALLOW FOR PROPER VISION WHEN TOWING AN EIGHT FOOT WIDE TRAILER.***TRANSFERRED TO OVSC***. *MR *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →