Page 5 of 8 · complaints 201–250 of 368

2004 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Engine and Engine Cooling › Exhaust System
Filed Jan 26, 201173,800 milesWA

RECENTLY I DEVELOPED AN EXHAUST LEAK NEAR THE FRONT OF THE EXHAUST SYSTEM NEAR THE ENGINE. UPON INSPECTION I FOUND THE BACK MANIFOLD BOLT HAD BEEN BROKEN OFF ON THE DRIVERS SIDE (I MAY ALSO HAVE A BROKEN BOLT ON THE PASSENGER SIDE AS WELL). I TOOK THE VEHICLE TO MY LOCALLY RESPECTED MECHANIC WITH THE INTENTION OF HAVING THE BROKEN BOLT REMOVED AND A NEW ONE INSTALLED. I WAS NOTIFIED THAT THIS WAS A COMMON PROBLEM WITH THESE GM VEHICLES (2004 SILVERADO 2500HD). I WAS FURTHER INFORMED THAT THERE WAS NO WAY THE REPAIR WOULD BE SIMPLE DUE TO THE FACT THERE WAS NO PRACTICAL MANNER IN WHICH TO EXTRACT/DRILL OUT THE BROKEN BOLT FOR REPLACEMENT. I WAS TOLD THE HEAD WOULD NEED TO BE REMOVED IN ORDER TO EFFECT THE REQUIRED REPAIR WHICH WOULD COST SOMEWHERE BETWEEN $700-$1000. THIS REPAIR IS NOT COST EFFECTIVE TO ME FOR WHAT IS PROBABLY A $3.00 BOLT. RESEARCHING THIS ISSUE ON THE INTERNET I FOUND OUT IT IS IN FACT A PROBLEM WITH THESE VEHICLES DATING BACK TO 1999. WHY HAS GM NOT BEEN REQUIRED TO REPAIR THIS ITEM AT NO COST TO THE OWNER IF IT IS THIS WIDESPREAD. *TR

Electrical System
Filed Jan 25, 2011120,000 milesTX

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT WAS DRIVING 60 MPH WHEN THE SPEEDOMETER FAILED AND INDICATED THAT HE WAS TRAVELING 90-100 MPH. THE DEALER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 21, 2011VA

2004 CHEVROLET SILVERADO 2500 HD. CONSUMER STATES BRAKE FAILURE WHILE DRIVING *TGW THE CONSUMER STATED IN ORDER TO STOP THE VEHICLE, SHE/HE HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR, GEAR DOWN AND USE THE TRAILER GEAR . THE GEAR WAS THEN PLACED IN PARK WHEN THE CONSUMER REACHED A STOP LIGHT, IN CASE THE VEHICLE LUNGED FORWARD. THE CONSUMER LEFT THE VEHICLE AT HIS/HER MECHANIC TO BE INSPECTED THE NEXT DAY. THE MECHANIC INFORMED THE CONSUMER THAT ALL THE BRAKE LINES HAD RUSTED AND WERE LEAKING IN SOME AREAS. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 19, 2011120,000 milesFL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD PICKUP. THE CONTACT WAS REVERSING 5 MPH IN A RESIDENTIAL DRIVEWAY. HE THEN APPLIED THE BRAKES AND THE BRAKE PEDAL WENT INTO THE FLOORBOARD ABNORMALLY. THE CONTACT STATED THAT THERE WAS A LARGE AMOUNT OF BRAKE FLUID LEAKING FROM THE VEHICLE AND ONTO THE CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE BRAKE LINES WOULD NEED REPLACING BECAUSE THEY HAD RUSTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Service Brakes, Hydraulic
Filed Jan 10, 201175,000 milesNJ

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIFT TO A STOP ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THE BRAKE LINE WAS SEVERELY RUSTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Service Brakes, Hydraulic
Filed Jan 6, 201169,000 milesVA

TL*THE CONTACT OWNS 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING, SHE DEPRESSED THE BRAKE PEDAL WHICH SUDDENLY EXTENDED TO THE FLOORBOARD. SHE WAS ABLE TO STOP THE VEHICLE BY USING THE GEARS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE BRAKE LINES WERE RUSTED AND LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

Wheels
Filed Jan 3, 201161,000 milesTX

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT FOUR OF THE EIGHT STUDS AND LUG NUTS THAT HELD THE TIRES AND WHEELS WERE MISSING FROM THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THERE ARE NO RECALLS AND HE WOULD HAVE TO PAY FOR ANY REPAIRS. THE DEALER WAS CONTACTED BY THE MANUFACTURER WHO INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR THEM TO RUN A DIAGNOSTIC TEST BUT AT A COST TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Dec 22, 2010194,399 milesFL

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE THE VEHICLE ENGINE COMPARTMENT WAS BEING INSPECTED AT THE LOCAL REPAIR SHOP, THE HOOD OF THE CAR CAME DOWN ABRUPTLY ON THE MECHANICS HEAD AND NECK. THE MECHANIC SUSTAINED SOME BRUISES ON THE BACK OF HIS NECK AND HEAD. THE FAILURE AND CURRENT MILEAGE WAS 194,399.

Electrical SystemFire
Filed Dec 20, 201080,000 milesMI

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE HEATER ELECTRICAL RESISTOR, AND CONNECTORS MELTED CAUSING THE HEATER BLOWER TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CONNECTORS, AND RESISTORS. THE MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,500.

Service Brakes, Hydraulic
Filed Dec 16, 2010102,000 milesAL

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DECELERATING, HE NOTICED HIS BRAKES WEAKENING AS HE WOULD SLOW DOWN. HE THEN PULLED OVER TO EXAMINE THE VEHICLE WHERE HE NOTICED A LEAK IN THE BRAKE LINE AND THAT IT WAS COVERED WITH RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Engine and Engine Cooling › Exhaust System
Filed Dec 7, 201074,000 milesPA

BROCKEN EXHAUST MANIFOLD BOLTS. *TR

Service Brakes, Hydraulic
Filed Dec 6, 201085,410 milesMO

I WAS DRIVING ON CITY STREET AT STEPPED ON THE BRAKES TO STOP AT A LIGHT. BRAKE PEDAL HAD MORE TRAVEL THAN NORMAL. DROVE TRUCK HOME AND BRAKES WERE BECOMING INCREASINGLY LESS EFFECTIVE. UPON INSPECTION AT HOME, FOUND BRAKE FLUID DRIPPING FROM UNDER THE TRUCK. TRUCK WAS TOWED TO SHOP. SHOP FOUND THAT BRAKE LINES TO REAR OF TRUCK HAD CORRODED THROUGH AND NEEDED REPLACEMENT. SHOP SAID THEY HAD FIXED AT LEAST 15 SIMILAR TRUCKS THIS YEAR WITH SAME PROBLEM.

Electrical System
Filed Nov 30, 201085,000 milesNM

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE SPEEDOMETER WOULD DISPLAY THE CORRECT SPEED AND THEN IT REMAINED AT THE SAME SPEED REGARDLESS OF HOW FAST OR SLOW SHE WAS DRIVING. THE FAILURE BEGAN THREE MONTHS AGO. THE DEALER AND THE MANUFACTURER WERE NOTIFIED AND ADVISED HER THAT THERE WERE NO RELATED RECALLS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 96,000. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Service Brakes, Hydraulic
Filed Nov 18, 201087,000 milesPA

BRAKE LINE RUSTED - LOST ALL BRAKING SUDDENLY DUE TO LOSS OF BRAKE FLUID HAD VEHICLE TOWED TO REPAIR SHOP - FIXED. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 10, 2010MD

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 45-55 MPH HE NOTICED THAT THE SPEEDOMETER WAS NO LONGER WORKING AND DISPLAYED ZERO. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND WAS BEING SERVICED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THEY WERE UNABLE TO ASSIST WITH THE REPAIR COST. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 145,000. UPDATED 01/28/11*LJ UPDATED 02/14/11

Electrical SystemFire
Filed Nov 6, 20107,657 milesNY

HEATER FAN WIRING HARNESS OVERHEATS BURNS THRU AT CONNECTOR BETWEEN RESISTOR AND HARNESS. SEVERAL WIRES IN CONNECTOR -THE LEAD FOR FULL POWER TO MOTOR ( HIGH SPEED SETTING) IS SUPPLIED BY 40 AMP FUSE. WIRE IS APPROX 16 GAGE WITH TERMINAL CONNECTIONS SUBJECTED TO LONG DUTY CYCLE WITH HIGH AMP LOAD. WIRE HARNESS OVERHEATED CAUSING FIRE IN VEHICLE IN OCT 2005 ( 7,657 MILES). REPAIRED UNDER WARRANTY. REPEAT FAILURE IN AUG 2010 ( 24,615 MILES) ON 2ND FAILURE DEALER STATED HAPPENS ALL THE TIME SO HE HAD PARTS DEPT KEEP AMPLE SUPPLY OF RESISTORS AND HARNESSES IN INVENTORY. REFUSED TO REPAIR UNDER WARRANTY. 2ND REPAIR DONE BY VEHICLE OWNER. PART NUMBERS USED IN 1ST REPAIR BY DEALERSHIP WERE; CONNECTOR 88953358 AND RESISTOR 89018596. 2ND REPAIR BY VEHICLE OWNER USED DELCO PARTS #S - CONNECTOR DEL15-81086, AND RESISTOR DEL PT2485. ON 2ND REPEAT FAILURE THE NEW CONNECTOR APPEARED MORE ROBUST IN DESIGN IN AREA OF CONTACT PATCH BETWEEN HARNESS AND RESISTOR. TERMINAL INTERFACE SEEMED IMPROVED. *TR

Electrical System
Filed Oct 25, 2010100,000 milesVA

2004 CHEVY SILVERADO 2500HD INSTRUMENT PANEL FULL FAILURE WHILE VEHICLE IS IN MOTION CAUSING LOSS OF ALL INSTRUMENT READOUTS. *TR

Service Brakes, Hydraulic
Filed Oct 14, 201096,764 milesPA

BOUGHT THE TRUCK IN OCTOBER OF 2009, TOOK TO DEALERSHIP ON 12/17/2009 WITH COMPLAINTS MILEAGE OF 96,764 OF LOW ENGINE POWER, HARD TO START TRUCK,,,,GLOW PLUGS WERE BAD CORRODED PARK NEUTRAL SWITCH, CORROSION ON BRAKE LINES..PAID $ 3,600 IN REPAIRS THEN AROUND LATE SEPTEMBER 9-28-2010TRUCK DIED A FOURWAY INTERSECTION...WAS ALMOST HIT BY A CAR...TOWED TO NEAREST SERVICE FLEET SOURCE...FOUND OUT INJECTORS WERE BAD...WORK WAS STARTED FOR REPAIRS...THEN I FOUND OUT THE GLOW PLUGS...WHICH I PAID FOR ALREADY...AND THE INJECTORS WERE SERVICE BULLETINS...CALLED FLEET TOLD THEM TO STOP REPAIRS...CALLED THE DEALERSHIP...THAT HAD THE TRUCK IN DECEMBER...ASK WHY THEY CHARGED ME FOR THE GLOW PLUGS AND WHY THE DID NOT FIX THE INJECTORS...WHEN IT WAS IN THERE.....DEALERSHIP HUNG UP ON ME...CALLED 1-800-790-5700..SPOKE WITH GM TOLD THEM ABOUT MY CHEVY PROBLEMS...THEY CLAIM THAT MY INJECTORS WOULD NOT BE COVERED...AS IT WAS NOT A DEALERSHIP....FUNNY THING IS THAT FLEET SOURCE IS A CERTIFIED REBUILDER FOR BOSCH, AND SATADYNE BY THE MANUFACTURE FOR THESE PARTS THAT ARE USED IN ALL GM VEHICLES....SO IF YOU TAKE YOUR TRUCK TO A DEALER...THEY GET THEIR PARTS FROM THESE PEOPLE.....GM HAS A HISTORY OF PUTTING ON BULLETINS FOR ITEMS...AND CLAIMING WHEN YOU BRING IN YOUR TRUCK THAT THE PART DOES NOT MEET THE PERIMETER FOR REPLACEMENT....I ABOUT ANOTHER $ 3,200.00 THAT MAKES ABOUT $ 5,0000.00 DOLLARS OF ITEMS THAT PEOPLE HAVE COMPLAINED OUT...HAD RECALLS..SERVICE BULLETINS....NEVER WILL BY ANYTHING THAT

Electrical System › Instrument Cluster/Panel
Filed Oct 6, 2010PA

2004 CHEVY SILVERADO - THE SPEEDOMETER IS NOT SHOWING THE CORRECT SPEED. MY SON WHO JUST RECEIVED HIS PERMIT WAS DRIVING WITH ME IN THE PASSENGER SEAT WHEN WE WERE PULLED OVER BY A POLICEMAN FOR DOING 20 MILES OVER THE SPEED LIMIT. I WAS SO SURPRISED, I CONSTANTLY CHECK HIS SPEED ON A REGULAR BASIS WHEN HE IS DRIVING AND WOULD NEVER HAVE ALLOWED THIS TO OCCUR. AFTER A NASTY TICKET. I WENT HOME AND RESEARCHED THAT THERE IS A RECALL ON THIS VEHICLE FOR THE DASH CLUSTER NOT WORKING PROPERLY. I SENT THE TRUCK TO A NEIGHBORHOOD AUTO REPAIR SHOP WHO RAN IT ON THEIR DYNOMETER AND FOUND THAT THE SPEEDOMETER WAS GROSSLY OFF. I CONTACTED CHEVROLET AND THEY WILL NOT HONOR THE RECALL BECAUSE THE VEHICLE HAS 112,000 MILES ON IT. I PURCHASED THE VEHICLE FROM ENTERPRISE LEASING COMPANY 1 YEAR AGO WHEN IT HAD 101,000 MILES ON IT. SO I WENT TO THEM FOR RECOURSE AND THEY TOO WILL NOT HONOR THE RECALL BECAUSE IT HAS TOO MANY MILES ON IT. I AM APPALLED THAT THIS WAS NOT TAKEN CARE OF BEFORE I UNSUSPECTINGLY BOUGHT THE VEHICLE FROM A REPUTABLE COMPANY THAT SHOULD HAVE MADE SURE THAT IT WAS IN GOOD WORKING ORDER BEFORE THEY SOLD IT. AT THE VERY LEAST NO OUTSTANDING RECALLS. NOW I'M STUCK WITH A SPEEDING TICKET COST AND THE NEW DASH CLUSTER. *TR

Service Brakes, Hydraulic
Filed Oct 2, 201053,678 milesNJ

CORRODING BRAKE LINES ON A 2004 CHEVROLET 2500 SILVERADO PICKUP TRUCK CAUSING CRITICAL FAILURE AND SUBSTANTIAL LOSS OF HYDRAULIC BRAKING POWER. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 28, 201051,222 milesNY

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT HE EXPERIENCED INCREASED STOPPING DISTANCE WHEN BRAKING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE VEHICLE WAS REPAIRED AT THAT TIME. THE FAILURE OCCURRED THREE TIMES AFTER THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHICH EXTENDED TO THE FLOORBOARD. HE APPLIED THE EMERGENCY BRAKE AND THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD NOT OCCURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS 51,222 AND THE CURRENT MILEAGE WAS APPROXIMATELY 83,000. UPDATED 12/29/10 *BF ALSO, THE HYDRO BRAKE BOOSTER WAS LEAKING. UPDATED 04/06/11

Service Brakes, Hydraulic
Filed Sep 5, 201012,250 milesPA

SEVERELY RUSTED BRAKE LINES. THEY DID NOT BUST YET, BUT ARE SO DETERIORATED AFTER ONLY 12,000 MILES, I'M AFRAID TO DRIVE IT. THE MANUFACTURER NEEDS TO REPLACE THESE LINE WITH LINES OF A BETTER MATERIAL. *TR

Fuel System, Diesel
Filed Sep 2, 201017,000 milesCA

2004 CHEVY 2500 HD TRUCK WITH 6.6 DURAMAX DIESEL LOSE FUEL SUCTION. MUST MANUALLY PUMP UP FUEL SYSTEM TO GET TRUCK STARTED. *TR

Steering
Filed Aug 24, 201026,500 milesFL

THE INTERMEDIATE STEERING SHAFT BECOMES WORN OR LOOSE RESULTING IN SEVERE VIBRATIONS AND NOISE WHEN DRIVING AT MODERATE SPEEDS AND WHEN TURNING. THE VIBRATIONS RESULT IN A LOSS OF PRECISE STEERING CONTROL. THE INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE BY THE DEALER. THE PROBLEM RECURS SEVERAL THOUSAND MILE AFTER THE SHAFT REPLACEMENT. THE MANUFACTURER KNOWS THIS IS A WIDESPREAD PROBLEM BUT HAS NOT IMPLEMENTED A PERMANENT FIX. *TR

Electrical System
Filed Jul 30, 201020,000 milesFL

UNDER NORMAL DRIVING CONDITIONS THE HVAC SYSTEM SWITCHES FROM COOLING FINE TO FULL HEAT MODE. THE HVAC COMPRESSOR IS STILL RUNNING, HOWEVER SOME TYPE OF DAMPER SERVO MALFUNCTIONS TO LET IN HOT AIR (POSS FROM THE HEATER CORE AREA) OPENS FULL AND REPLACES THE COLD AIR WITH EXTREMELY HOT AIR. IT HAPPENS ABOUT EVERY 7-10 MILES ON A BAD DAY AND ONCE A DAY ON A GOOD DAY. THE ONLY REMEDY I HAVE FOUND FOR IT IS TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK, TURN OFF THE IGNITION, OPEN THE DOOR TO KILL THE INTERIOR POWER, CLOSE THE DOOR, RESTART THE VEHICLE. THIS SOME HOW RESETS THE DAMPER SERVO TO ITS PROPER OPERATING RANGE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 28, 2010100,000 milesLA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT WAS DRIVING AT 45 MPH WHEN HE NOTICED THAT THE DASHBOARD GAUGES WERE FLUCTUATING BACK AND FORTH. THE SPEEDOMETER WAS STUCK AT 110 MPH. THE DEALER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Equipment
Filed Jul 3, 201075,000 milesMI

GM, YOU HAVE GOT TO BE KIDDING ME!!!! IF I WAS ON THE SIDE OF THE HIGHWAY WITH MY BOAT ON THE BACK, I'D HAVE UNHITCHED THE BOAT, MOVED IT TO A SAFE LOCATION, AND THEN TORCHED THE TRUCK TO THE GROUND! OK NOT REALLY, BUT I'M JUST BESIDE MYSELF THAT GM WOULD DO SUCH A DUMB MOVE AND INSTALL A SAFETY FEATURE WHICH WOULD HINDER YOU IN AN EMERGENCY SITUATION. MY 2004 SILVERADO HAS A "SAFETY LATCH MECHANISM" FOR THE SPARE TIRE THAT BECOMES RUSTED OR DIRTY AND WON'T ALLOW YOU TO GET THE TIRE DOWN!! THEY SHOULD AT LEAST WARN PEOPLE TO CHECK IT AND SEE IF IT WILL LOWER AND TO GREASE IT OR PUT ANTI-SEIZING COMPOUND ON IT, SOMETHING. THE DUMB THING SAYS PATENT PENDING ON IT! WHAT A JOKE! THEY NEED A BETTER DESIGN AND RECALL! I'VE HEARD OF PEOPLE HAVING THEM BURNT OFF TO GET IT DOWN! THAT IS WHAT THE DEALERSHIP TOLD ME THEY WOULD DO FOR ABOUT $225 - CRAZY! READ THIS AND MORE FROM OTHER DRIVERS ON THE INTERNET!!!! THE WINCH PART NUMBER IS 15247311. THE PART COSTS AROUND $100. THERE IS DEFINITELY A CORROSION ISSUE WITH THE SECONDARY LATCH. BEST TO CHECK IT, CLEAN IT, GREASE IT, WHEN CHECKING AIR PRESSURE ON THE SPARE. SPARE TIRE WILL LIKELY DROP A COUPLE INCHES WHEN YOU UNCRANK THE WINCH. IF IT HANGS UP AT THAT POINT, THE SECONDARY LATCH IS NOT RELEASING. CONTINUING TO UNCRANK THE CABLE CAN TEAR UP THE WINCH, AS THE CABLE HAS NOWHERE TO GO. AFTER LOWERING THE TIRE A COUPLE INCHES, TRY SUPPORTING THE TIRE AND FORCING IT BACK UP. THIS MAY GIVE YOU ENOUGH ROOM TO FUSS WITH THE CRUSTY SECONDARY

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Jun 23, 201023,000 milesMA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING AT APPROXIMATELY BETWEEN 5-10 MPH COMING TO A COMPLETE STOP. WHEN THE BRAKES WERE ENGAGED AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM OCCURRED WHICH REQUIRED AN INCREASE IN THE STOPPING DISTANCE. THE FAILURE OCCURRED INTERMITTENT AT LOW SPEEDS WHICH HAD PROGRESSED. THE CONTACT INSPECTED THE VEHICLE AND DETECTED CORROSION ON THE FRONT WHEEL SPEED SENSOR. THERE WAS A SAFETY RELATED RECALL ON THE MODEL YEARS 1999-2000 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 23,000.

Service Brakes, Hydraulic
Filed Jun 10, 201011,000 milesMI

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE THE EMERGENCY BRAKES WAS ENGAGED, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT TOOK HIS VEHICLE INTO THE DEALER AND THE ROTORS WERE TURNED; HOWEVER, THE FAILURE RECURRED. THE DEALER USED SAND PAPER ON THE ROTORS. THE FAILURE HAS CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 19,365.

Electrical System › Alternator/Generator/RegulatorFire
Filed Jun 10, 2010MN

2004 CHEVROLET SILVERADO 2500. CONSUMER STATES PROBLEMS WITH REPLACEMENT ALTERNATOR *TGW THE VEHICLE CAUGHT ON FIRE WHICH MAY HAVE BEEN DUE TO A MANUFACTURING DEFECT WITH A REPLACEMENT ALTERNATOR THAT WAS RECALLED. *JB

Service Brakes, Hydraulic
Filed May 26, 201038,000 milesFL

MY BRAKE LINES RUSTED OUT COMPLETELY ON MY 2004 CHEVROLET SILVERADO, INSTANTLY DISABLING THE BRAKE SYSTEM. IT HAPPENED IN MY DRIVEWAY. THIS VEHICLE HAD ONLY 38,000 MILE ON IT. *TR

Electrical System › Instrument Cluster/Panel
Filed May 25, 2010118,700 milesNC

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STARTED THE IGNITION AND OBSERVED THAT THE SPEEDOMETER DISPLAYED AN INACCURATE READING OF 100 MPH. THE SPEEDOMETER READING FLUCTUATED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THE SERVICE REPAIR WOULD BE AN ESTIMATED COST OF $800.00. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 118,700.

Electrical System › Instrument Cluster/Panel
Filed May 20, 2010100,000 milesWI

WE HAVE A 2004 CHEVY SILVERADO 2500HD. WE BOUGHT THE VEHICLE WITH 45K MILES ON IT. NOT LONG AFTER, THE SPEEDOMETER STARTED ACTING UP. I TURNED THE TRUCK OFF, RESTARTED AND THE SPEEDOMETER WAS FINE. WE NOW HAVE 100K MILES ON THE TRUCK AND THE SPEEDOMETER READS 120MPH ALL THE TIME. THIS HAS CLEARLY BEEN A HUGE PROBLEM WITH CHEVY, BUT YET THEY AREN'T TAKING RESPONSIBILITY FOR THE PROBLEM. THE DEALERSHIPS CONTINUE TO MAKE $500-$800 ON EACH INCIDENT. WE'VE CALLED MULTIPLE DEALERSHIPS AND NOT ONE OF THEM WILL COVER IT. *TR

Visibility
Filed May 2, 201068,000 milesOK

WIPERS WILL NOT TURN OFF. HAVE TO PULL FUSE TO GET WIPERS TO TURN OFF. I CANNOT RE-INSTALL THE FUSE UNLESS I STOP AND GET OUT OF THE VEHICLE TO DO THIS. IF I DO NOT PULL THE FUSE, THE WIPERS WILL EVENTUALLY START TO DAMAGE THE WINDSHIELD. I HAVE READ MULTIPLE INCIDENTS OF THIS ONLINE, WITH NO DEFINITE FIX. TRUCK HAS 68,000 MILES ON IT. *TR

Service Brakes, Hydraulic
Filed Apr 22, 201040,459 milesNC

RUSTY ROTORS. *TR

Tires
Filed Apr 16, 201093,000 milesMI

I HAVE OWNED 4 GMC PICKUPS AND HAVE COMPLAINED 2 TIMES ABOUT SPARE TIRES MOUNTED UNDER REAR FRAME THAT HAVE COME OFF ON THE HIGHWAY WITH OUT KNOWING WHERE FROM 1996-2004 ,I NOW HAVE ONE THAT I CANT GET OFF AND THE DEALER SAID THEY WILL CUT IT OFF AT MY COST YET YOU ARE CHARGING TOYOTA WITH THE SAME FAULT AND RECALL WHAT ABOUT THE PEOPLE THAT OWN GM AND FORD PRODUCTS! WHY ARE WE LEFT IN THE COLD. YOU NEED TO DUE THE SAME FOR THE PEOPLE THAT HAVE BOUGHT AMERICAN MADE, WHAT CARS MY TIRES HAVE HIT WHO KNOWS ! *TR

Suspension
Filed Apr 9, 201053,000 milesOR

ALMOST WENT OFF ROAD ON A CORNER, WITH ONLY 53,000 MILES ON IT. TOOK IT INTO LESSCWABS AND THEY SAID THE WHEEL BEARINGS AND HUBS WERE SHOT AND THE WHEEL WAS READY TO FALL OFF. THEY SAID THAT THEY HAVE HAD SEVERAL CHEVY SILVERADOS WITH THE SAME PROBLEM WITH EVEN LESS MILEAGE ON. CALLED CHEVY THEY SAID THEY HAVE ALSO HAD SEVERAL COMPLAINTS BUT THERE IS NO RECALL OR HELP WITH FIXING THE PROBLEM. IT COST APROX 900.00. TO FIX @ SCHAWBS. *TR

Tires
Filed Apr 7, 201028,000 milesTN

COMPLETE SUDDEN TIRE FAILURE SIGMA TIRE STAMPEDE RADIAL AS LT265R75/16, DOT UPW8 TWT 3206 CP G04L THE TIRE HAD ABOUT 28000 MILES ON IT WHILE MOUNTED ON MY CHEVROLET 2500 FOUR WHEEL DRIVE CREW CAB TRUCK RIGHT FRONT WHEEL, AND HAD 1/3 TO 1/2 OF THE ORIGINAL TREAD REMAINING. I WAS ON I-26 IN SOUTH CAROLINA TRAVELING AT ABOUT 70 MPH. I FELT A VERY SLIGHT VIBRATION, JUST SLIGHTLY DIFFERENT THAN NORMAL ROAD VIBRATION AND ABOUT 15 SECONDS LATER, THE RIGHT FRONT TIRE COMPLETELY DISASSEMBLED. THE TREAD SEPARATED FROM THE TIRE BODY BETWEEN THE TWO STEEL BELTS. FORTUNATELY I WAS IN THE RIGHT LANE IN LIGHT TRAFFIC, AND WAS ABLE TO BRING THE TRUCK UNDER CONTROL WITHOUT HITTING ANYTHING, OR ROLLING OVER. THE TIRE WAS INFLATED TO MANUFACTURER'S RECOMMENDATIONS, AND I HAD HIT NOTHING THAT WOULD HAVE CAUSED THE TREAD SEPARATION. I HAD STOPPED FOR FUEL ABOUT 20 MINUTES EARLIER, AND THE TIRES LOOKED NORMAL AT THAT TIME. I WAS NOT HAULING A LOAD, OR PULLING A TRAILER AT THE TIME. IN ROUGHLY A MILLION MILES OR DRIVING I HAVE NEVER HAD A TIRE FAIL LIKE THIS, AND DON'T EVER WANT ANOTHER FAILURE LIKE IT. I HAVE ALWAYS HAD SOME SORT OF WARNING OF AN INCIPIENT FAILURE. THE TIRES WERE ON THE TRUCK WHEN I BOUGHT IT ABOUT ONE AND ONE-HALF YEARS AGO, SO I DON'T KNOW WHERE THEY WERE PURCHASED. I HAD THE TRUCK ALIGNED TWICE, AND THE TIRES ROTATED AS PART OF NORMAL MAINTENANCE. THE SEPARATED TREAD CAUSED ABOUT $4000 DAMAGE TO MY VEHICLE. I HAVE CONTACTED SIGMA PRODUCT LIABILITY AND FILED A REPORT WITH THEM.

Engine and Engine CoolingFire
Filed Mar 30, 201043,000 milesMO

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATES HE WAS DRIVING AT ABOUT 55MPH ON THE HIGHWAY WHEN HE NOTICED THERE WAS SMOKE COMING FROM UNDER THE HOOD AND THREW THE HEATER VENTS INTO HIS VEHICLE. THE CONTACT STATES HE PULLED HIS VEHICLE OVER INTO A PARKING LOT AND BY THE TIME HE STEPPED OUT OF HIS VEHICLE THERE WAS FLAMES COMING FROM UNDER THE HOOD. THE CONTACT ALSO STATES THE HOOD WOULD NOT OPEN. THE FIRE DEPARTMENT WAS CONTACTED AND WHEN THEY ARRIVED THERE IT TOOK THEM A HOUR TO PUT THE FIRE OUT. THE FIRE REPORT IS AVAILABLE.THE CONTACT STATES HE WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 43,000. AR

Service Brakes, Hydraulic
Filed Mar 26, 201011,876 milesPA

2004 CHEVROLET SILVERADO 2500HD HAS SEVERLY RUSTED BRAKE LINES AND ROTORS WHICH COULD LEAD TO BRAKE FAILURE. BRAKE LINES SHOULD NOT RUST AWAY IN A FEW YEARS AND ONLY 11000 MILES

Electrical System › Instrument Cluster/Panel
Filed Mar 4, 201056,000 milesCT

SPEEDOMETER ON 2004 CHEVY SILVERADO 2500HD STARTED ACTING ERRATICALLY AT 56,000 MILES. *TR

Unknown or Other
Filed Mar 4, 201085,000 milesVA

GM PICK UP TRUCKS HAVE WHAT IN MY OPINION IS A SAFETY ISSUE WITH INSTRUMENT CLUSTERS FAILING. ONE CAN BE CRUISING ALONG AND ALL OF A SUDDEN THE SPEEDOMETER GOES CRAZY. MINE REGISTERS 120 MPH AT ALL TIMES. IT PUTS ONE IN UNKNOWN TERRITORY WHEN IN HEAVY TRAFFIC NOT TO MENTION NOT KNOWING WHEN ONE IS SPEEDING. FURTHER ONE DOES NOT HOW MUCH FUEL THEY HAVE OR IF THEIR VEHICLE IS OVERHEATING. GM SENT LETTERS TO OWNERS OF THESE VEHICLES INDICATING THAT THEY WOULD REPLACE THE CLUSTER IF IT WENT BAD BEFORE 72000 MILES.THEY KNOW THAT ANY OR ALL OF THE CLUSTERS ARE PRONE TO FAILURE AND GM SHOULD BE REQUIRED TO ISSUE A RECALL AND CORRECT THIS PROBLEM AT NO COST TO THE OWNER.THE LOCAL GM DEALER TELLS ME THAT IT IS ABOUT A $300. FIX.GM SHOULD NOT BE ALLOWED TO GET AWAY WITH SELLING VEHICLES WITH SUCH POTENTIAL SAFETY ISSUES. *TR

Steering
Filed Feb 21, 201025,000 milesTX

CLUNKING AND LOOSENESS IN STEERING COLUMN. 2004 6.0 LITER HD 2500 CHEVROLET. FEELS LIKE STEERING MAY FAIL ON VEHICLE IF SOMETHING IS NOT CORRECTED. *TR

Power Train › Driveline
Filed Feb 18, 2010144,000 milesVA

2004 CHEVY SILVERADO HD 2500 DIESEL--TRANSFER CASE WEARING FROM INSIDE OUT I TOOK MY TRUCK IN TO HAVE SERVICE WORK DONE ON IT, AND FOUND OUT FROM THE JASPER TRANSMISSION COMPANY, THAT THEY ARE DOING A LARGE NUMBER OF CHEVY TRANSFER CASES BECAUSE THEY WEREN'T SHIMMIED RIGHT FROM THE FACTORY, CAUSING THE GEARS IN THE TRANSFER CASE TO EAT THROUGH THE BOTTOM OF THE HOUSING ON THE TRANSFER CASE ITSELF. THIS THEN RESULTS IN THE TRANSFER CASE FLUID TO LEAK OUT, AND CAUSES THE GEAR BOX TO COME APART INSIDE THE TRANSFER CASE. THE CHEVY DEALER THAT I TOOK MY TRUCK TO NEVER EVEN MENTIONED THIS TO ME, AND WAS VERY EVASIVE ABOUT THE WHOLE ISSUE. I WILL NEVER BUY ANOTHER GMC (GOV'T. MOTORS CORP.) CAR OR TRUCK AGAIN!! *TR

Fuel System, Diesel
Filed Jan 27, 2010SC

FUEL INJECTORS GO BAD CAUSING ENGINE TO STALL AND LURCH FORWARD WHILE IDLING. THE TRUCK HAS BEEN TO THE DEALER AND HAD THIS PROBLEM REPAIRED 3 TIMES AND IS DOING IT AGAIN *CN *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 3, 201035,815 milesPA

WHILE BRAKING GOING DOWNHILL TO A STOP SIGN BRAKE PEDAL WENT TO THE FLOOR AND I PROCEEDED TO ENTER INTO THE ONCOMING LANE. FAILURE OCCURED ONCE THE BRAKE LINE WAS RUSTED THRU AND BURST. NO I DO NOT HAVE THE OLD PART BUT HAVE THE INVOICE. *TR

Exterior Lighting
Filed Dec 14, 200942,000 milesCA

LIGHT BULB SOCKETS ALLOW SLIP-IN TYPE BULBS TO SLIP OUT . GM HAS NOT RECALLED THESE SOCKETS, HOWEVER THEY HAVE IMPROVED THE CURRENT DESIGN SO AS TO HOLD THE BULBS MORE SECURELY. THE TURN SIGNALS, STOP LIGHTS AND TAIL LIGHTS ,AS WELL AS THE HEADLIGHTS ARE AFFECTED BY THIS DEFICIENCY. *TR

Electrical SystemFire
Filed Dec 10, 2009CA

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH HE PLACED THE CIGARETTE LIGHTER IN THE ASH-TRAY. NEXT, SMOKE WAS EXPELLED FROM THE CIGARETTE LIGHTER HOUSING. HE PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. UPON INSPECTION, HE SAW FLAMES UNDERNEATH OF THE HOOD NEAR THE FUSE BOX. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

Electrical System › Instrument Cluster/Panel
Filed Dec 10, 2009NJ

THE GAUGE CLUST GO NUTS I WILL BE DOING 40 MILES PER HOUR THEN I LOOK AT MY SEED AND IT SAYS 120 AND GETS STUCK AND NO ONE WANTS FIX IT BECAUSE THERE MAY BE A RECALL ON IT SO WHERE IS THAT RECALL OR IS IT THAT IT HAS TO CAUSE SOMEONE'S LIFE OVER IT BEFORE SOMETHING IS DONE ABOUT IT!!! *TR

Electrical System
Filed Nov 30, 200978,000 milesWI

SPEEDOMETER WENT CRAZY. SAID I WAS GOING 120MPH WHEN I WAS GOING 60. COME TO FIND OUT, THERE ARE MANY OTHER PEOPLE THAT HAVE EXPERIENCED THIS, ALONG WITH FAILURE OF THE OTHER INSTRUMENTS IN THE CLUSTER AS WELL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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