Page 5 of 9 · complaints 201–250 of 449

2003 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Service Brakes, Hydraulic
Filed Apr 4, 2012140,000 milesMD

THE BRAKES FAILED WITHOUT WARNING, I.E., WERE OPERATING PERFECTLY FINE UP UNTIL THE FAILURE AND NO WARNING LIGHT CAME ON. HAD TRUCK TOWED TO OUR DEALERSHIP; ALL BRAKE LINES WERE REPLACED AT A COST OF ALMOST $1500. REGULAR MAINTENANCE PERFORMED ON TRUCK THROUGHOUT ITS LIFE BY THE SAME DEALERSHIP. GM REFUSES TO COVER COST. HAVE ANOTHER CHEVROLET SILVERADO 2500HD, A 2004, AND WILL NEED TO HAVE DEALERSHIP CHECK THE BRAKE LINES ON THAT TRUCK AND POSSIBLY REPLACE THE LINES, FOR ADDITIONAL COST. COULD HAVE BEEN KILLED; COULD HAVE KILLED OTHERS. NEVER RECEIVED ANY COMMUNICATION FROM GM, CHEVROLET OR THE DEALERSHIP ABOUT MAKING SURE THAT I HAVE THE BRAKE LINES REPLACED OR INSPECTED. I AM IN A "SALT BELT" STATE. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 31, 2012NJ

BRAKE LINES ROTTED OUT. *JS

Service Brakes, Hydraulic
Filed Mar 20, 201275,000 milesSC

I FILED A COMPLAINT IN 2009 WITH THE NHTSA AND HAVE YET TO HEAR ANYTHING FROM THE AGENCY REGARDING THIS PROBLEM. IN THE SAME YEAR AS THE COMPLAINT, I HAD MY LOCAL CHEVROLET DEALER'S SERVICE DEPARTMENT REPLACE A SECTION OF BRAKE LINE BY THE ABS MODULE THAT HAD FAILED DUE TO EXTREME CORROSION. THIS PAST WEEK I RETURNED TO THE SAME DEALER TO HAVE THEM REPAIR ANOTHER SECTION THAT HAD ALSO FAILED. I WAS TOLD THAT, DUE TO POSSIBLE LITIGATION THEY WOULD NOT REPAIR THE LINE AS THEY HAD IN THE PAST, BUT WOULD REPLACE THE ENTIRETY OF THE LINE FOR AN ESTIMATE OF $1200.00. THE SERVICE MANAGER ALSO STATED THAT FIGURE COULD GO HIGHER AS MORE WAS DISCOVERED. I CAN'T SEE PUTTING THIS KIND OF MONEY INTO THIS VEHICLE KNOWING THAT MORE FAILURES ARE SURE TO FOLLOW EVEN THOUGH THE TRUCK HAS ONLY 95,000 MILES ON IT NOW. GM KNOWS THERE IS A PROBLEM. THEY COULD CARE LESS AND THE CUSTOMER IS GOING TO FOOT THE BILL FOR THEIR MALFEASANCE AS USUAL. *KB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Mar 12, 201262,000 milesCT

TL* THE CONTACT OWN A 2003 CHEVROLET SILVERADO 2500HD. THE CONTACT STATED THAT THE BRAKE LINES, FUEL LINES, FUEL STRAPS AND THE EXHAUST MANIFOLD WERE RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE AND WHEN THE CONTACT WAS ADVISED OF THE FAILURE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE MOST VEHICLES WITHIN THE EASTERN REGION EXPERIENCED THE SAME RUST FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 62,000.

Service Brakes, Hydraulic
Filed Mar 11, 2012100,246 milesNY

BRAKE LINE TO REAR END BURST CAUSING MY TRUCK TO BE UNABLE TO STOP AT A RED LIGHT. FORTUNATELY, NO CARS WERE COMING THE OTHER WAY. *TR *JS

Tires › Tread/Belt
Filed Mar 6, 2012190,000 milesNY

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 WITH GOODYEAR WRANGLER SILENT ARMOR TIRES, LINE SIZE: LT265/75/R16. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED AN ABNORMAL VIBRATION IN THE STEERING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE TREAD ON THE FRONT DRIVER SIDE TIRE HAD SEPARATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND TOOK THE FAILED TIRE TO THE TIRE SHOP. THE TIRE SHOP REPLACED THE TIRE UNDER WARRANTY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12T003000 (TIRES:TREAD/BELT) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE TIRE SIZE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. UPDATED 03/28/12*LJ UPDATED 03/29/12

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 6, 201299,000 milesWI

MY 2003 SILVERADO PICKUP TRUCK HAS BEEN FOUND TO HAVE A COMMON AND RECURRENT PROBLEM. EXHAUST MANIFOLD BOLTS BREAK, AND ON THE DRIVER SIDE REAR, THEY CAN BE EXPENSIVE TO REPAIR. A FEW MINUTES OF WEB SEARCHING ON THIS TOPIC PRODUCED A NUMBER OF RESULTS AND MY CONCLUSION IS THE ISSUE IS COMMON. THE ONLINE COMPLAINTS ALSO INDICATE THAT THE SUCCESS RATE FOR THE REPAIR IS NOT GOOD, WITH MANY REPAIRED VEHICLES HAVING SUBSEQUENT BOLT FAILURES. MY VEHICLE IS IN AN AUTHORIZED CHEVY SERVICE GARAGE HAVING THE BOLTS REPLACED. THE ORIGINAL ESTIMATE WAS FOR $486, IF CYLINDER HEAD DID NOT NEED TO BE REMOVED. THE SERVICE TECHNICIAN BROKE A TAP OFF IN THE REAR MOST BOLT LOCATION. I DON'T KNOW IF IT HAPPENED BEFORE HEAD REMOVAL OR AFTER. IT BECAME NECESSARY TO REMOVE THE CYLINDER HEAD AND WAS REQUOTED AT $1600. A CALL WAS MADE TO GM 3-6-12. THE RESPONSE WAS THAT MY TRUCK WAS OUT OF WARRANTY AND THERE FORE THEY COULD BE OF NO ASSISTANCE IN THE MATTER. I AM CERTAINLY AWARE OF THE WARRANTY TERMS. MY ISSUE IS WITH THE SCALE OF THIS ENGINEERING/MANUFACTURING DEFECT AND THE COST TO THE OWNERS. THE ISSUE CAN CAUSE EMISSIONS PROBLEMS DUE TO CATALYTIC CONVERTER FAILURE AND FURTHER EXPENSE. *TR

Electrical System
Filed Mar 1, 2012130,000 milesTN

MY SPEEDOMETER NEVER GOES BELOW 20MPH EVEN SETTING STILL AND WHEN I'M MOVING IT READS 90 PLUS EVEN IF I'M GOING 40 MPH. WHEN THE TRUCK IS TURNED OFF IT STILL READS 20 MPH. *TR

Fuel System, Diesel
Filed Feb 19, 2012125,000 milesWY

FUEL INJECTOR FAILURE. *TR

Service Brakes, Hydraulic
Filed Feb 17, 2012ME

THIS VEHICLE FAILED STATE SAFETY INSPECTION DUE TO CORRODED BRAKE LINES AND LEAKING EXHAUST AROUND HEAD GASKET. *TR

Fuel System, Gasoline
Filed Feb 1, 201251,000 milesPA

2003 CHEVY 2500HD TRUCK BRAKE PEDAL WENT TO THE FLOOR WHEN LEAVING GARAGE.....UNDER VEHICLE FOUND BRAKE FLUID PUDDLE....UPON INSPECTION FOUND SEVERELY RUSTED BRAKE LINE WAS LEAKING.....YEAR PRIOR HAD SAME ISSUE WITH A DIFFERENT LINE, SO CHANGED OUT LINE. EVEN CHANGED A RUSTED LINE THAT WASN'T LEAKING....WHEN FILLED RESERVOIR WITH FLUID AND PRESSED PEDAL, BRAKE LINE GOING TO REAR OF TRUCK IN AN OBSCURED, ABOVE THE GAS TANK LOCATION, STARTED TO LEAK....ONCE AGAIN .....SEVERELY RUSTED BRAKE LINE, IN AN AREA FREE FROM ANY ROAD DEBRIS....SO ALAS, AFTER DROPPING THE GAS TANK AND REPLACING THIS LINE, WHICH MEANT EVERY LINE HAS BEEN REPLACED......NO LEAKS!!! WHAT IS GOING ON WITH THESE LINES.....I BABY THIS TRUCK AND IT IS IN THE GARAGE 95% OF THE TIME ALWAYS CLEAN...THIS SHOULD NEVER HAVE HAPPENED!!!! AFTER BEING A CHEVY MAN ALL MY LIFE.......I'M DONE.... DRIVE SHAFT, FUEL TANK GUARD, AND FUEL LINES AND FILTER ALL RUSTED.....FROM WHAT????? *TR

Seat Belts
Filed Jan 26, 201298,000 milesWI

SEAT BELTS ARE CLEAN AND FREE OF DEBRIS, BUT DO NOT LATCH PROPERLY. BOTH DRIVER AND PASSENGER BELTS. *TR

Service Brakes, Hydraulic
Filed Jan 22, 201295,683 milesPA

CAME HOME FROM GETTING FUEL, BACKED UP TO ATTACH TRAILER BRAKE PEDAL WENT TO FLOOR, INSPECTED AND FOUND STEEL BRAKE LINE FAILED DUE TO CORROSION. *TR

Service Brakes, Hydraulic
Filed Jan 18, 2012209,000 milesMD

IN LATE DEC MY DIESEL FUEL RETURN LINE ROTTED OUT FROM RUST, AND WAS LEAKING DIESEL FUEL ALL OVER THE ROAD WHILE DRIVING OR STOPPED AT IDLE. I DIDN'T NOTICE IT UNTIL I STOPPED TO RE-FUEL AND REALIZED FUEL WAS DRIPPING FROM THE UNDER CARRIAGE OF THE TRUCK. I WAS ON TRAVEL FOR CHRISTMAS, ABOUT 500 MILES FROM HOME AND THERE WERE NO OPEN AUTO SHOPS AROUND THAT I COULD FIND. I WAS ABLE TO CUT THE ROTTED SECTION OUT AND BAND AID FIX THE SYSTEM WITH SOME RUBBER FUEL LINE AND HOSE CLAMPS FROM AUTOZONE. THIS FIX HAS SEEMED TO HOLD UP FAIRLY WELL FOR THE TIME BEING, BUT I HAVE NOT BEEN USING MY TRUCK. FAST FORWARD TO LAST WEEK WHEN MY BRAKE LINE DECIDED TO BURST, SPEWING BRAKE FLUID ALL OVER THE ROAD AND THE UNDER CARRIAGE OF MY TRUCK. LUCKILY I WAS ABLE TO CONTROL THE VEHICLE AND GET IT TOWED BACK HOME WHERE IT NOW SITS. I'VE BEEN DOING THE RESEARCH AND THERE ARE THOUSANDS OF OTHERS WITH THESE SAME RUSTED OUT LINE ISSUES ON THESE GMC VEHICLES. I HAVE YET TO CONTACT GM ABOUT IT BUT I AM SURE THEY WILL NOT DO ANYTHING FOR ME AS THE TRUCK DOES HAVE HIGHER MILLAGE. HOWEVER, THIS IS SOMETHING THAT IS HAPPENING TO PEOPLE WITH UNDER 100K ON THEIR VEHICLES! HERE ARE SOME OF THE LINKS... NHTSA ACTION NUMBER: DP10003 HTTP://TRUCKS.ABOUT.COM/B/2011/08/01/BRAKE-LINE-CORROSION-SUSPECTED-IN-GM-TRUCKS.HTM HTTP://TRUCKS.ABOUT.COM/OD/GENERALMOTORSTRUCKS/A/BRAKE-LINE-CORROSION-PROBLEMS-IN-GM-TRUCKS.HTM HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F0D4FE5?DISPLAYRECENT

Service Brakes, Hydraulic
Filed Jan 11, 201275,000 milesMD

RECENTLY I HAD A CLOSE CALL WITH MY 2003 2500HD SILVERADO. I WAS PULLING OUT OF A PARKING LOT AND APPLIED THE BRAKES TO STOP BUT THE PEDAL JUST WENT TO THE FLOOR. I QUICKLY DOWNSHIFTED TO 2ND AND USED THE EMERGENCY BRAKE TO ASSIST IN GETTING THE TRUCK STOPPED. I NARROWLY MISSED CAUSING A SERIOUS ACCIDENT. I DISCOVERED THAT ATLEAST 1 OF MY BRAKE LINES HAD RUPTURED DUE TO CORROSION. I'VE TAKEN THE TRUCK TO THE DEALER AND THEY RECOMMEND ALL THE BRAKE LINES BE REPLACED DUE TO THE EXTENSIVE CORROSION IN ALL THE LINES. I WAS ABLE TO INSPECT THE PROBLEM AT THE DEALERSHIP WITH THE TRUCK ON THE LIFT. THE UNDERSIDE OF THE TRUCK IS IN EXCELLENT CONDITION EXCEPT FOR THE BRAKE LINES. THIS IS MY PERSONAL TRUCK. THE TRUCK HAS BEEN KEPT VERY CLEAN INSIDE AND OUT AND IS ONLY USED LIGHTLY. I BELIEVE THE LINES ARE DEFECTIVE. BRAKE LINES DON'T TYPICALLY RUST OUT IN AN 8 YEAR OLD VEHICLE. I DON'T LIVE NEAR THE OCEAN, SO THE ONLY SALT IT MAY SEE IS IN THE WINTER MONTHS. THIS SHOULDN'T HAVE HAPPENED AND GM SHOULD STAND BY THEIR PRODUCT AND MAKE THE REPAIR. *TR

Service Brakes, Hydraulic
Filed Jan 6, 201268,600 milesWI

WENT OUT TO THE TRUCK, STARTED IT AND BRAKE PEDAL WENT TO FLOOR ALONG WITH A WARNING BEEP INDICATING A PROBLEM WITH THE BRAKE SYSTEM. NO SYMPTOMS PRIOR TO THIS WAS GIVEN, WHICH IS VERY SCARY AS I COULD HAVE BEEN DRIVING WHEN THE FAILURE OCCURRED. HAD IT TOWED TO DEALERSHIP, UPON INSPECTION (WORD FOR WORD FROM INVOICE) "BRAKE LINE FROM ABS TO UNIT TO REAR AXLE AND ONE RUSTED THRU FROM MASTER CYLINDER TO ABS UNIT, OTHER LINES FROM ABS UNIT VERY RUSTY ALSO, REPLACED ALL RUSTED BRAKE LINES, FREE UP BRAKE BLEEDS AND BLEED BRAKE SYSTEM, ROAD TESTED AND RECHECKED OKAY" THIS KIND OF FAILURE SHOULD BE UNACCEPTABLE, TRUCK WITH THIS LOW MILES AND AGE, REALLY? COST TO FIX $1,010.64 WITH TOW. THE DEALERSHIP REPLACED THE LINES WITH BRAKE LINES THAT WILL NEVER CORRODE, WHY WASN'T THIS DONE AT FACTORY TO BEGIN WITH? I REGULARLY TOW HEAVY EQUIPMENT, GRANTED THE TRAILERS HAVE BRAKES, BUT THIS ISSUE SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS HURT. *TR

Fuel System, Gasoline
Filed Dec 28, 2011NH

WHEN FUELING MY 2003 CHEVROLET 2500 HD PICKUP I NOTICED FUEL SPILLING OUT WHEN I TOOK THE SCREWDRIVER TO REMOVE THE CLAMP I NOTICE THE FILLER NECK WAS RUSTED THRU AND THE RUBBER HOSE WAS JUST FLOATING. NOW I CALLED CHEVROLET PARTS DEPARTMENT AND THIS IS GOING TO COST ME $400.00 FOR THE PART BECAUSE IT IS SOLD ALL ONE PIECE. *TR

Electrical System
Filed Dec 16, 201170,000 milesTX

SPEEDOMETER RANDOMLY INCREASES, DECREASE OR WILL NOT WORK AT ALL. OIL GAUGE FLUCTUATES ALSO THE HEATER RESISTORS BURNED UP. *TR

Engine and Engine Cooling
Filed Dec 13, 201172,986 milesTX

THE HEADS OF THE BOLTS THAT HOLD THE EXHAUST MANIFOLDS TO THE CYLINDER HEADS ARE BREAKING OFF FOR NO APPARENT REASON CAUSING AN EXHAUST LEAK. *TR

Service Brakes, Hydraulic
Filed Dec 6, 201164,500 milesCT

THIS IS THE SECOND TIME THE BRAKE LINES BROKE WHILE DRIVING. FIRST TIME HAD TO STOP SUDDEN ALMOST HIT CAR IN FRONT OF ME,REPLACED ONE LINE, NO REPLACEMENT LINES AVAILABLE AT THE TIME . SECOND TIME WAS THIS MORNING 12/6/11 PUT BRAKES ON TO AVOID ANIMAL DIFFERENT LINE RUPTURED . GETTING TIRED OF IT . THERE SHOULD BE A RECALL OR AT LEAST A PLACE I COULD GET REPLACEMENT LINES. FURTHERMORE THE VEHICLE IS GARAGED OVERNIGHT IN THE WINTER ,VEHICLE HAS NEVER BEEN NEAR SALT WATER. *TR

Service Brakes, HydraulicCrash
Filed Dec 4, 201144,000 milesCT

WHILE TRAVELING ON I-95 AT APPROXIMATELY 50MPH TRAFFIC IN FRONT OF ME STOPPED TO AVOID ROAD WAY DEBRIS. WHEN I APPLIED MY BRAKES THE PEDAL WENT TO THE FLOOR. PUMPING DIDN'T HELP ALTHOUGH THE TRUCK DID SLOW DOWN BEFORE HITTING THE VEHICLE IN FRONT OF ME. LUCKILY NO ONE WAS INJURED. MY TRUCK SUSTAINED MANY THOUSANDS OF DOLLARS TO THE FRONT END. THE DEALER TELLS ME THAT THE BRAKE LINE BURST AND ALL BRAKE LINES ARE CORRODED AND NEED REPLACING. THERE WERE NO PRIOR BRAKE PROBLEMS. *TR

Service Brakes, Hydraulic
Filed Nov 30, 201179,000 milesNJ

I'M CURRENTLY REPLACING MORE BRAKE LINES AS THEY HAVE FAILED AND STARTED TO LEAK. THE FIRST TIME THIS HAPPEN WAS IN 2009 WHERE MY BRAKE PEDAL WENT TO THE FLOOR AFTER MAKING A SUDDEN STOP TO AVOID HITTING A DEER. IT BLEW OUT A CORRODED BRAKE LINE. I'VE REPLACED THE ROTORS IN 2009 CAUSE THEY WERE ALL ROTTED OUT FROM THE INSIDE AREA, AND NOW THE BRAKE LINES NEAR ABS MODULE NEED TO BE REPLACED BECAUSE THEY ARE LEAKING AND PEDAL AND ABS KEEPS PUSHING IN TOO FAR AND ABS GOES OFF PREMATURELY. MY FRAME HAS BAD RUST ALL OVER IT AND I AM VERY METICULOUS ABOUT CLEANING MY TRUCK OFF WHEN ROAD SALT IS ON IT. THE UNDER CHASSIS HAS CORROSION ON THE CROSS MEMBERS, FRAME, AND TORSION BARS, IT ALL LOOKS BAD. THOUGH I HAVE AN EXTENDED WARRANTY THROUGH A THIRD PARTY AND HAVE HAD MANY OTHER PARTS REPLACED THROUGH THEM DUE TO FAILURE, THEY DO NOT COVER COST OF BRAKE LINES DUE TO ROT. *KB

Service Brakes, Hydraulic
Filed Nov 2, 201186,075 milesMA

WHILE DRIVING THE VEHICLE I NOTICED THAT THE BRAKE PEDAL WAS ON THE FLOOR. I WAS TRAVELING SLOW ENOUGH THAT I WAS ABLE TO AVOID ANY COLLISIONS. UPON INSPECTION UNDER THE HOOD MY HUSBAND FOUND THAT THERE WAS NO BRAKE FLUID AND IT MUST HAVE BLOWN A LINE. WE ADDED BRAKE FLUID AND GOT IT HOME. UPON FURTHER INSPECTION MY HUSBAND FOUND THAT THE BRAKE AND FUEL LINES ARE COMPLETELY CORRODED. HE IS A CORROSION CONTROL SPECIALIST AND KNOWS DEFECTIVE MATERIALS WHEN HE SEES THEM. *TR

Service Brakes, Hydraulic
Filed Nov 1, 201175,000 milesMI

AT SPEEDS AT OR BELOW 10 MPH THE ABS COMES ON IN ALL TYPES OF WEATHER CAUSING LONGER STOPPING DISTANCES ALLOWING THE TRUCK TO GO INTO ONCOMING TRAFFIC OR HITTING THE CAR AHEAD. THE PEDAL GOES ALMOST TO THE FLOOR. *TR

Seat BeltsCrash3 injured
Filed Nov 1, 201158,000 milesOR

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELT ALSO FAILED TO RETAIN ITS PASSENGER. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AS A RESULT. THE CONTACT ALSO STATED THAT THE DRIVER OF THE OTHER VEHICLE INVOLVED SUFFERED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 58,000.

Electrical System › Instrument Cluster/Panel
Filed Nov 1, 201197,000 milesMO

I BOUGHT THE TRUCK IN NOVEMBER IN 2007, I HAD THE TRUCK APPROXIMATELY A MONTH AND THE SPEEDOMETER STARTED BOUNCING AROUND AND IN ABOUT A WEEK LATER IT STUCK AT 117 MPH AND HAS NOT MOVED SINCE. THEN AT ABOUT 110,000 MILES THE ENTIRE INSTRUMENT PANEL WOULD GO OUT, ALL THE GAUGES AND THE ODOMETER, THE SIGNAL LIGHTS AND THE BACK LIGHTING STILL WORKS, BUT NOTHING ELSE THE FUEL GAUGE, OIL GAUGE, TRANSMISSION TEMP GAUGE, TACHOMETER NONE OF THESE WILL WORK NOW. I WOULD JUST LIKE TO KNOW HOW IT IS THAT THIS IS A HUGE OVER ALL PROBLEM OF THE VEHICLES IN THE CERTAIN YEAR, AND MODEL. BUT THE VEHICLE DOES NOT HAVE LESS THAN 70,000 MILES THE MANUFACTURER WILL NOT STAND UP TO THE MISTAKE AND FIX IT, I UNDERSTAND THAT I BOUGHT IT USED BUT ITS AND ON GOING PROBLEM IN THE CLUSTER FOR HUNDREDS OF THOUSANDS OF VEHICLES, I THINK IT SHOULD BE HANDLED BY GMC. I HAVE OWNED 8 GMC VEHICLES AND USE TO THINK I WOULD NOT BY ANYTHING ELSE, BUT MY MIND IS ABOUT TO CHANGE OVER THIS ISSUE. BECAUSE OF THE ATTITUDE I HAVE GOTTEN FROM THE DEALERSHIPS AND EMPLOYEES ABOUT THE ISSUE. *TR

Service Brakes, Hydraulic
Filed Oct 29, 201144,254 milesNY

BRAKE LINES IN MY CHEVROLET 2500HD 2003 BURST. THE AMOUNT OF RUST IS VERY EXCESSIVE. THE AMOUNT OF COMPLAINTS ABOUT THE SAME ISSUE IS ASTOUNDING. *TR

Service Brakes, Hydraulic
Filed Oct 28, 2011OH

WHILE BACKING TO ATTACH A SINGLE AXLE TRAILER, TRYING TO STOP THE BRAKE PEDAL WENT TO THE FLOOR AND NO BRAKES. FINDING A RUSTED BRAKE LINE HAD BROKEN. *TR

Service Brakes, Hydraulic
Filed Oct 26, 201175,000 milesOH

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING 35 MPH WHEN THE BRAKE WAS DEPRESSED AND THE VEHICLE EXHIBITED AN UNUSUAL HUMMING AND RUBBING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. AFTER INSPECTING THE BRAKE LINES AND HOSES, HE CONTACT FOUND CORROSION AND RUST. THE MECHANIC STATED THAT HE COULD REPLACE THE LINES AND HOSES BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED A CONCURRENT INVESTIGATION OF THE DEFECT THAT COULD HAVE BEEN RELATED TO THE FAILURE UNDER NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS 75,000.

Service Brakes, Hydraulic
Filed Oct 26, 201154,800 milesMD

MY 2003 SILVERADO 2500 HD WITH ONLY 55K MILES ON IT DID NOT PASS A RECENT SAFETY INSPECTION DUE TO CORRODED BRAKE LINES. THE TRUCK GETS VERY LITTLE USE AND I FIND THIS TO BE VERY DISTURBING THAT BRAKE LINES ARE FAILING WITHOUT WARNING. HAD I NOT GOTTEN AN INSPECTION I WOULD NOT HAVE BEEN NOTIFIED OF THIS EMMINENT AND DANGEROUS PROBLEM. *TT

Service Brakes, Hydraulic
Filed Oct 26, 201153,000 milesCT

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING 10 MPH INTO A PARKING LOT BUT WAS UNABLE TO ENGAGE THE BRAKES. THE CONTACT MENTIONED THAT THE PEDAL WAS DEPRESSED INTO THE FLOORBOARD AND ONCE HE INSPECTED THE VEHICLE, HE NOTICED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

Service Brakes, Hydraulic
Filed Oct 26, 2011142,310 milesRI

A STEEL BRAKE LINE LOCATED ON THE DRIVERS SIDE OF THE VEHICLE IN FRONT OF THE TIRE ON THE RADIATOR SUPPORT CROSS MEMBER BURST DUE TO RUST. MORE TO FOLLOW AFTER A COMPLETE INSPECTION OF THE BRAKE SYSTEM. *TT

Fuel System, GasolineFire
Filed Oct 19, 201125,000 milesIL

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS A FUEL LEAK CAUSING THE VEHICLE TO SMOKE ABNORMALLY. THE DEALER REPAIRED THE DEFECT NUMEROUS TIMES, BUT THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 196,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 13, 201169,871 milesCT

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE BRAKE LINE CORRODED, CAUSING THE BRAKES TO FAIL WHILE DRIVING 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE BRAKES AND ADVISED THE CONTACT THAT THE BRAKE LINE WAS CORRODED. THE BRAKE LINE WAS REPLACED AT THE OWNERS EXPENSE. THE DEALER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 69,871. UPDATED 11/16/11*LJ UPDATED 02/01/12

Engine and Engine Cooling
Filed Oct 3, 2011110,000 milesIN

I HAVE HAD A EXHAUST LEAK THAT I FINALLY PINPOINTED TO BE BROKEN EXHAUST MANIFOLD BOLTS. THE TRUCK WAS BOUGHT NEW BY ME AND HAS NEVER HAD ANY EXHAUST WORK DONE. NOW I HAVE TO TAKE IT TO A DEALER TO HAVE THIS EXPENSIVE REPAIR DONE. APPARENTLY THIS SEEMS TO BE AN EXTENSIVE PROBLEM, WITH THESE BOLTS. THIS I UNDERSTAND TO BE AN EXTENSIVE REPAIR. GM KNOWS THERE IS A PROBLEM WITH THE BOLTS, WHY WONT THEY MAKE IT RIGHT. *TR

Service Brakes, Hydraulic
Filed Oct 3, 201173,000 milesNY

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS APPLIED AND BEGAN EXTENDING ABRUPTLY TO THE FLOORBOARD. THE VEHICLE CONTINUED TO ACCELERATE. THE EMERGENCY BRAKE WAS IMMEDIATELY ENGAGED AND THE VEHICLE CAME TO A STOP. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THE FAILURE WAS CONTRIBUTED TO FAULTY BRAKE LINES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO INFORM THE MANUFACTURER OF THE BRAKE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Service Brakes, Hydraulic
Filed Sep 28, 2011114,747 milesNE

THE BRAKE LINE HAS RUSTED THROUGH ON THE DRIVERS SIDE IN MORE THAN ONE PLACE. WHO HAS TO DIE BEFORE THIS IS RECALLED. *TT

Service Brakes, Hydraulic
Filed Sep 26, 201198,000 milesNH

CHEVY TRUCK HAD TOTAL BRAKE FAILURE. PEDAL WENT RIGHT TO THE FLOOR. NO BRAKE WARNING LIGHT AT ALL. GOT THE TRUCK HOME AND LOOKED UNDER THE TRUCK. BRAKE FLUID ALL OVER THE UNDERSIDE OF THE DRIVERS SIDE FOOT AREA. BRAKE LINES ARE SEVERELY RUSTED. GOT TRUCK TO MECHANIC AND FOUND REAR BRAKE LINES HAD PREVIOUSLY RUSTED THRU. NOW FRONT BRAKE LINES HAD RUSTED THRU. HAD TO REPLACE ALL BRAKE LINES.I DID SO WITH AFTERMARKET SS LINES. FRONT LEFT CALIPER WAS FROZEN. MECHANIC SAYS REAR BRAKE ROTORS AND CALIPER NEED REPLACING ALSO. THIS WILL BE THE THIRD SET OF ROTORS AND CALIPERS ON THIS TRUCK. MECHANIC ALSO NOTED THAT THE TRUCK FRAME NEEDS TO BE CLEANED AND COATED DUE TO RUST. THIS IS LAST GM PRODUCT I'LL EVER PURCHASE. *TR

Structure
Filed Sep 21, 201171,080 milesCT

LOST ALL BRAKING ABILITY. FOUND SEVERLY ROTTED BRAKE LINE . THIS HAS ALSO OCCURRED 2 ADDITIONAL TIMES ATER FIRST ISSUE. *TR

Service Brakes, Hydraulic
Filed Sep 15, 201162,500 milesVA

VEHICLE STOPPED WHILE WAITING FOR FUEL PUMP. PRESSED BRAKE PEDAL, AND BRAKE PEDAL WENT TO THE FLOOR. DURING FILL-UP, INSPECTED UNDER VEHICLE AND SAW FLUID DRIPPING FROM FRONT END. IDENTIFIED LIQUID AS BRAKE FLUID. REAR BRAKES STILL FUNCTIONED MINIMALLY. TOOK INTO MECHANIC. FRONT BRAKE LINE HAD FAILED. NEARLY ENTIRE BRAKE LINE WAS SEVERELY CORRODED. AT MECHANIC'S SUGGESTION BASED ON SAFETY, REPLACED ALL BRAKE LINES -- $2100 (APPROX $300 PARTS, $1700 LABOR). MECHANIC APPLIED UNDERCOAT SPRAY TO BRAKE LINE AS RUST PROTECTION. I KEPT A SECTION OF BRAKE LINE. NOTE: PREVIOUSLY OWNED 1991 CHEVROLET C1500 HAD SIMILAR FAILURE ON THE BRAKE LINES AROUND THE REAR DIFFERENTIAL. *KB

Service Brakes, Hydraulic
Filed Sep 14, 201126,000 milesPA

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING 45 MPH AND APPLIED THE BRAKES BUT THE VEHICLE FAILED TO IMMEDIATELY DECELERATE, INCREASING STOPPING DISTANCE AND TIME. THE ABS WARNING LIGHT WAS ILLUMINATED SPORADICALLY PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE INSTRUMENT PANEL WAS REPLACED. THE BRAKE LINE WAS ALSO REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 41,500.

Service Brakes, Hydraulic
Filed Sep 12, 201120,000 milesNY

TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. THE CONTACT STATED WHILE DRIVING 30 MPH THE BRAKES WERE APPLIED AND THEY MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTEND TO THE FLOORBOARD. THE CONTACT HAD TO DOWN SHIFT AND APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE BRAKE LINE BLOW OUT WAS DUE TO EXCESSIVE CORROSION. THE CONTACT DEALER DID REPLACE THE BRAKE LINE AND ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 20,000. UPDATED 09/27/11 *BF UPDATED 2/28/12 *CN

Service Brakes, Hydraulic
Filed Sep 12, 201168,700 milesVA

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKES WHEN THEY TRAVELED TO THE FLOORBOARD. IN ADDITION, THERE WAS A MASSIVE LOSS OF BRAKE FLUID WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,700.

Service Brakes, Hydraulic
Filed Sep 10, 2011124,450 milesME

TOTAL BRAKE FAILURE. PEDAL JUST WENT TO THE FLOOR WITH NO WARNING THAT THERE WAS A PROBLEM WITH THE BRAKING SYSTEM. THE WARNING SYSTEM DID NOT COME ON UNTIL THE TRUCK WAS SHUT OFF AND RESTARTED. INSPECTION OF THE BRAKE LINES SHOWS THAT THEY ARE RUSTED, ESPECIALLY AT THE POINTS WHERE THE CLIPS HOLD THEM TO THE FRAME. THERE APPEARS TO BE LEAKS IN MULTIPLE SPOTS WITH NO PRIOR INDICATION (SPOTS UNDER THE VEHICLE) OF ANY PROBLEM. I JUST HAD IT INSPECTED A WEEK PRIOR AND IT PASSED. I ALSO OWN A 1998 TOYOTA CAMRAY WITH 250K + MILES AND HAVE NOT HAD ANY PROBLEM WITH THE BRAKE LINES RUSTING OUT. *TR

Service Brakes, Hydraulic
Filed Sep 8, 201170,900 milesPA

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHEN IT WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT ALSO DISCOVERED THAT BRAKE FLUID WAS LEAKING WHEN HE APPLIED THE BRAKES AND THAT THE BRAKE LINES WERE RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND ALL FOUR BRAKE LINES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 70,900. UPDATED10/13/11 *BF UPDATED11/07/11*JB

Service Brakes, Hydraulic
Filed Sep 8, 2011117,200 milesKY

THE BRAKES FAILED ON MY 2003 SILVERADO 2500 HD DUE TO BRAKE LINE CORROSION. I PURCHASED THE TRUCK NEW IN SEPTEMBER 2002. LUCKILY, MY SON, WHO WAS DRIVING, HAD JUST PULLED OUT OF THE DRIVEWAY AND WAS ABLE TO RETURN SAFELY HOME. I HAD THE TRUCK TOWED TO THE LOCAL CHEVROLET DEALER IN WINCHESTER, KENTUCKY, WHO DIAGNOSED THE PROBLEM AS CORRODED BRAKE LINES AND REPLACED THEM. I FOUND SEVERAL REFERENCES TO THE SAME PROBLEM VIA GOOGLE SEARCH AND THE NHTSA INCIDENT EA11-001, WHICH DESCRIBES THE SAME SYMPTOMS I EXPERIENCED. *TR

Service Brakes, Hydraulic
Filed Sep 5, 2011115,000 milesNY

STEEL BRAKE LINES ROTTED AND RUPTURED CAUSING LOSS OF BRAKES. THE PEOPLE IN FRONT OF US WERE IN EXTREME DANGER OF BEING INJURED OR KILLED AS THEY SUDDENLY STOPPED DUE A TRAFFIC JAM. WHEN I ATTEMPTED TO STOP THE BRAKE PEDDLE WENT TO THE FLOOR AS THE ROTTED BRAKE LINE RUPTURED SPILLING THE BRAKE FLUID OUT TO THE ROAD. TO PREVENT INJURY TO OTHERS I DROVE THE TRUCK INTO A GUARDRAIL AT A GLANCING BLOW UNTIL IT STOPPED. AT THE TIME OF THE ACCIDENT I WAS TRAVELING WITH MY 13 YR OLD DAUGHTER TO VISIT HER DYING GRANDMOTHER FOR LAST TIME. MY DAUGHTER WAS CRYING HYSTERICALLY AND CLEARLY DISTRAUGHT AT THE ACCIDENT. *TR

Service Brakes, Hydraulic
Filed Sep 5, 201120,000 milesNY

MOVING AT 30 MPH TOWARDS INTERSECTION WITH LIGHT , WENT TO SLOW DOWN AND BRAKE PEDAL WENT TO THE FLOOR ( NO BRAKE RESPONSE). APPLIED THE PARKING BRAKE AND THE TRUCK SWERVED SIDEWAYS. FORTUNATELY THERE WAS NO TRAFFIC COMING THE OTHER WAY. THIS WAS A VERY SERIOUS NEAR MISS. SUDDEN FAILURE OF BRAKING SYSTEM. THIS NEEDS A RECALL ASAP AS ITS HAPPENING ON TOO MANY OF THESE CHEVY TRUCKS. *TR

Service Brakes, Hydraulic
Filed Sep 1, 201169,000 milesMD

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND STATED THAT IT FELL ONTO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE BRAKE LINES WERE EXTREMELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11001 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:FOUNDATION HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Service Brakes, Electric
Filed Aug 31, 2011120,000 milesOH

2003 SILVERADO 2500HD. THE ABS SYSTEM ACTIVATES AT LOW SPEED ON DRY PAVEMENT DURING A NORMAL STOPS WHICH CAUSES THE VEHICLE TO TRAVEL FARTHER THAN EXPECTED AND REQUIRES EXTRA PEDAL PRESSURE TO COMPLETE THE STOP. I'VE HAD IT CHECKED AND IT IS IN THE LEFT FRONT AND ACTIVES AT 3 MPH. IT GIVES NO LIGHTS OR CODES. THE RECALL GOES UP TO 2002 (RECALL 05V379000) BUT DOESN'T INCLUDE THE 2003. THE DESCRIPTION SAYS IT ALL, BUT I DON'T UNDERSTAND WHY I CAN'T BE UNDER THIS RECALL WHEN I HAVE THE SAME SYMPTOMS. I EVEN LIVE IN THAT REGION. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Chevrolet Silverado 2500 → · Every Silverado 2500 year → · How the figures are calculated →