Page 7 of 8 · complaints 301–350 of 351

2002 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 18, 200669,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 5MPH AND APPLYING BRAKE PRESSURE, THERE WAS A PULSATION WITHIN THE ANTILOCK BRAKES FOLLOWED BY AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THERE WAS CORROSION ON THE BRAKES AND THE FRONT WHEEL SPEED SENSOR AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND ROAD SALTS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 11, 200634,000 milesMI

ANTILOCK BRAKES ARE ACTIVATED EVERY TIME I USE MY BRAKES. MY TRUCK NEEDS LONGER STOPPING DISTANCES TO COME TO A COMPLETE STOP. I ALMOST GOT INTO A MAJOR ACCIDENT. THERE IS A RECALL ON 1999-2002 CHEVY SILVERADO ANTI-LOCK BRAKES IN MY STATE OF MICHIGAN BUT I HAVE NOT RECEIVED A NOTICE AND GM SAYS I WILL NOT GET ONE. I OWN A 2002 SILVERADO. *NM

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 14, 200666,900 milesMN

DT*: THE CONTACT STATED THE WINDSHIELD WIPERS INTERMITTENTLY WORKED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE WINDSHIELD WIPER/WASHER CIRCUIT BOARD MODULE WAS DEFECTIVE AND NEEDED REPLACED. AFTER THE REPLACEMENT, THE WINDSHIELD WIPER/WASHER PROBLEM CONTINUED. THE VEHICLE WAS RETURNED TO THE DEALER WHO REPLACED THE WIPER WASHER SWITCH, MOTOR, AND THE MODULE WHICH CORRECTED THE PROBLEM.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 19, 200642,000 milesNY

ANTI LOCK BRAKES ACTIVATE AT LOW SPEEDS ON DRY ROADS AND INCREASE STOPPING DISTANCES. THIS ISSUE IS ADDRESSED BY RECALL 05068A AND 05V379000. MY VIN IS LISTED HOWEVER THE CHEVROLET DEALER THAT I WENT TO ADVISED THAT IT IS NOT COVERED UNDER THE RECALL. I AM CONCERNED THAT AN ACCIDENT WILL RESULT FROM THIS DEFECT. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 2, 2006MI

2002 CHEVY HD EXT CAB. I TOOK MY PICKUP TO A GM DEALER BECAUSE I KNEW THERE WAS A RECALL FOR THIS ISSUE. THEY TOLD ME THAT MY PICKUP WAS NOT INCLUDED IN THE RECALL. THE BRAKES SHIFT INTO ABS WHEN COMING TO A STOP ALL THE TIME. IT IS CLEAR THAT THEIR IS AN ISSUE WITH THE ABS BRAKING SYSTEMS IN PICKUPS IN THE NORTHERN REGIONS DUE TO SALT, STATED IN THE RECALL FOR NEWER MODELS. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THAT THE 2002 PICKUPS ARE NOT YET INCLUDED IN THE RECALL. THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED BY CHEVROLET. PLEASE HELP!! *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 27, 200692,000 milesUT

ROUTINE MAINTENANCE REVEALED A LEAK IN THE TRANSFER CASE. THIS LEAD TO DISCOVER A SMALL HOLE IN THE CASE. THIS IS CAUSED BY A PART DEFECT THAT BREAKS OVER TIME. USUALLY AROUND 85,000 TO 105,000 MILES. THE PART IS AN "ANTI-RATTLE CLIP" THAT PREVENTS THE INNER PUMP FROM OF COURSE RATTLING. WHEN THIS PART BREAKS, THE PUMP THEN RUBS A HOLE FROM THE INSIDE OUT. IF THIS IS NOT CAUGHT IN TIME, THE LUBRICATING OIL WOULD RUN DRY AND THIS WOULD LEAD TO A DRIVETRAIN MALFUNCTION. I WILL BE ORDERING A REPLACEMENT TRANSFER CASE. YES OLD PART WILL BE AVAILABLE. NOTE: AS OF YET, THE REPLACEMENT PART FOR THIS HAS NO MODIFICATIONS TO PREVENT THIS FROM HAPPENING AGAIN. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 10, 2006NY

GM WANTS ME TO PAY FOR A RECALL REPAIR ON MY VEHICLE. *NM

Suspension › Front › Wheel Bearing
Filed Dec 23, 200559,000 milesCA

DT: THE CONTACT HEARD A STRANGE NOISE IN THE FRONT END WHILE TURNING CORNERS. THE VEHICLE WAS DRIVEN HOME AND THE FRONT WHEEL BEARINGS WERE INSPECTED. BOTH FRONT TIRES WERE READY TO FALL OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND BOTH FRONT WHEEL BEARINGS WERE REPLACED. UPDATED 1/19/2006 - *NM

Steering › Hydraulic Power Assist › Pump
Filed Oct 26, 200560,334 milesMT

DT: WHILE DRIVING AT ABOUT 60 MPH AND THE CONSUMER STOPPED TO PERFORM A TURN. AFTER COMPLETING THE TURN THERE WAS A LOSS OF BRAKES AND POWER STEERING. THE CONSUMER WAS ABLE TO DRIVE HOME. THIS HAPPENED WITHOUT WARNING, NO PREVIOUS OCCURRENCES. THE CONSUMER SELF DIAGNOSED THE ISSUE AS WITH THE POWER STEERING PUMP. THE CONSUMER TOOK APART THE POWER STEERING PUMP, AND THE DRIVESHAFT OF THE POWER STEERING PUMP WAS BROKEN . THE CONSUMER FELT THIS MAY BE DUE TO POOR CASTING OR UNDERSIZED IN DESIGN. THE CONSUMER HAS NOT REPLACED THIS AT THIS TIME. THE CONSUMER CONTACTED BOTH THE GM DEALER AND MANUFACTURER. THEY WERE NOT WILLING TO PAY FOR ANY REPAIRS. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. *AK THE CONSUMER REPAIRED THE VEHICLE HIMSELF. *NM

Tires › Tread/Belt
Filed Oct 5, 200545,516 milesTX

STEEL BELTED RADIAL TIRE FIRESTONE STEEL TX RADIAL A/T LT245/75R16 SEPARATED AT HIGHWAY SPEED OF 65 MPH. DRIVER MAINTAINED CONTROL OF VEHICLE BUT TRUCK WHEEL WELL AND BUMPER AND BODY OF TRUCK ARE DAMAGED. DRIVER RECOVERED STEEL BELT FRAGMENTS FROM FREEWAY AND TIRE IS AVAILABLE. FIRESTONE HAS REQUESTED WE SEND TIRE TO THEM. FIVE NEW TIRES WILL BE PURCHASED TO AVOID ADDITIONAL INCIDENTS. *JB

Fuel System, Gasoline
Filed Sep 28, 2005AL

ON BOTH MY 2003 CHEVY SUBURBAN, AND 2002 CHEVY K2500 TRUCK, THE GAS GAUGE READS ERRONEOUSLY. TENDS TO GET HUNG UP AT 1/4 TANK, THEN LATER GOES TO EMPTY...AT WHICH TIME I'VE RUN OUT OF GAS! CHEVY REPLACED THE BURB FUEL SENSOR TWICE, AND THE TRUCK ONCE...UNDER WARRANTY. PAST WARRANTY THEY WILL NOT HELP. SAFETY ISSUE: I RAN OUT OF GAS IN DOWNTOWN ATLANTA INTERSTATE TRAFFIC DURING RUSH HOUR, HAD TO WEAVE MY DEAD TRUCK THROUGH 70 MPH TRAFFIC TO THE LEFT SHOULDER. VERY DANGEROUS MOVE...LUCKILY WAS NOT REAR-ENDED! HAVE FRIENDS W/ SAME TRUCK...SAME PROBLEM. *NM

Electrical System › Ignition
Filed Sep 5, 200530,889 milesOH

2002 CHEVROLET 2500HD W/ 8.1L GASOLINE ENGINE: THE FAILURE OF THE CRANKSHAFT POSITION SENSOR ON THESE ENGINES APPEARS TO BE A VERY COMMON PROBLEM. THIS SENSOR FAILED ON MY TRUCK AT ONLY 30K MILES! I KNOW OF TWO OTHER '02 TRUCKS W/ THIS ENGINE THAT ALSO HAD THE SENSOR FAIL AND MANY OTHERS HAVE BEEN DISCOVERED WHILE DOING RESEARCH ON THIS PROBLEM! THE SERIOUSNESS OF THE PROBLEM LIES IN THE FACT THAT THE TRUCK SUDDENLY STOPS RUNNING FOR NO REASON AND YOU LOSE ALL POWER FOR THE BRAKES AND STEERING. AT TIMES IT WILL RESTART WITHOUT ANY PROBLEMS ONCE YOU SHIFT TO NEUTRAL, BUT OTHER TIMES IT MAY NOT RESTART FOR A DAY OR MORE. THIS WAS A HUGE SAFETY ISSUE FOR ME SINCE I TOW A 10K LBS. FIFTH-WHEEL WITH THE TRUCK! MY TRUCK STOPPED RUNNING FOUR TIMES OVER THE COURSE OF TWO WEEKS AS A RESULT OF THIS PROBLEM. EVERYTIME WAS WHILE TRAVELING IN TRAFFIC, WITH ONLY ONE OF THE TIMES WHILE BEING STOPPED AT A LIGHT! MY TRUCK IS NO LONGER UNDER WARRANTY DUE TO THE TIME LIMIT OF 36 MONTHS EXPIRING. TO HAVE SUCH A PART FAIL WITH ONLY 30K MILES ON THE ENGINE IS OUTRAGEOUS. ONE OF THE OTHER TRUCKS I KNOW OF HAD THE SENSOR FAIL AROUND 55K MILES. SAME PROBLEM, IT WOULD JUST STOP IN TRAFFIC OR WHEN PULLING OUT OF A LIGHT OR STOPPED TURN. AGAIN, A HUGE SAFETY ISSUE!!! THE COSTS TO ME TO REPAIR MY TRUCK FOLLOW: AC DELCO REPLACEMENT CRANKSHAFT SENSOR - $69.26 TOW CHARGES TO TOW TO JOSEPH CHEVROLET, CINCINNATI, OH - $58.85 LABOR DUE TO THE ORIGINAL SENSOR BREAKING IN THE BLOCK! - $336.54 TOTAL COST TO REPLAC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 14, 200564,000 milesNY

I HAVE A 2002 CHEVROLET 2500 4X4. I NOTICED THE REAR BRAKES WERE GETTING VERY HOT. I PULLED THE REAR WHEELS AND NOTICED THE ROTORS HAD RUST PITS IN THEM WHICH I BELIEVE CAUSED THE BRAKE PADS TO WEAR PREMATURELY. THE FRONT PADS AND ROTORS ARE FINE. I HAD THE REAR ROTORS MACHINED AND REPLACED THE BRAKE PADS. *NM

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 9, 200534,000 milesTX

I OWN A 2002 CHEV K2500HD. I HAVE HAD SEVERAL PROBLEMS, BUT WAS UNAWARE OF THIS SITE TO REPORT THESE PROBLEMS UNTIL NOW. FIRST, THE DRYER SWITCH ON THE AC WENT BAD @ 34K. SECOND,@ 65K I HAD TO REPLACE THE FRONT LEFT WHEEL HUB ASSEMBLY AS TALKED ABOUT IN ONE OF THE OTHER COMPLAINTS I READ. THIRD, @ 95K MY TRANSFER CASE DEVELOPED A LEAK AND I LOST ALL THE FLUID. A CHEVROLET MECHANIC SHOWED ME A TRANSFER CASE THAT HAD GONE BAD DUE TO THE SAME PROBLEM AND HAD BEEN USED IN 4WD W/OUT FLUID IN IT. ANOTHER CHEVROLET MECHANIC TOLD ME HE HAD SEEN SEVERAL OF THESE AND THAT "JB WELD IS YOUR FRIEND". SO I PATCHED THE HOLE, AND 10K LATER IT DEVELOPED A SECOND LEAK IN A SIMILAR LOCATION AND ALSO ABOUT THIS SAME TIME AN ELECTRICAL PART (ABOUT $550) WENT OUT FOR MY 4WD. NOW AT 130K IT HAS DEVELOPED A THIRD LEAK! ALSO STARTING @ APPROXIMATELY 50K, MY REAR DIFFERENTIAL HAS LOCKED UP ON ME SEVERAL TIMES AND I HAVE HAD TO REPLACE 4 CABLES ON MY TAILGATE. AFTER BEING A CHEVY MAN ALL MY LIFE I THINK I WILL LOOK AT TOYOTA. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 1, 200591,292 milesIN

DT: THE BRAKE ROTORS PITTED, CORRODED, RUSTED, AND FLAKED. THE BRAKES HAVE BEEN SERVICED, AND THE MECHANIC SAID THAT OTHER ROTORS HAVE BEEN CORRODING AS WELL. THE ROTORS DON'T SHOW SIGNS OF A PROBLEM UNTIL THE METAL HAS WORN DOWN. THE CONSUMER CONTACTED GENERAL MOTOR AND SAID THE WERE VERY RUDE.*AK

Power Train
Filed Jul 20, 2005MO

SOME TIMES WHEN I START MY 2500 HD CHEVROLET SILVERODO 4WD EXTENDED CAB TRUCK THE SERVICE 4WD INDICATER COMES ON AND WHEN I GO TO THE DEALER THEY TELL ME THEY DONT KNOW WHAT IT IS. IM THINKIN THAT ITS FALTY WIRING. IT ALSO MAKES AN AWFULE TICKING SOUND RIGHT WHEN I START IT TOO. ALL THE TIME.

Parking Brake › Conventional
Filed Jun 14, 200532,000 milesFL

THE EMERGENCY BRAKE ON MY TRUCK HAS GONE OUT. I HAVE ONLY 36000 MILES ON THE VEHICLE. I UNDERSTAND THERE IS A CORRECTIVE FIX FOR THIS PROBLEM. DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. THE DEALER WOULD ONLY REPLACE THE RETAINER CLIP BUT STATES I WOULD HAVE TO PAY FOR THE EMERGENCY BRAKE SHOES. I FEEL GM SHOULD PAY FOR THE BRAKE SHOES SINCE THE RETAINING CLIP 'CAUSED THE PROBLEM.

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 4, 20051 milesMI

8.1 LITER ENGINE NOISE. ALSO BELT NOISE, BELT HAS BEEN REPLACED 3-TIMES.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash3 injured
Filed Apr 1, 200537,000 milesTX

THE DRIVER OF THE 2002 CHEVROLET SILVERADO 2500 HD I AM FILLING THIS REPORT ABOUT HAD TO SLOW THE VEHICLE DOWN QUICKLY FROM 65 MPH. APON APPLYING THE ANTI-LOCK BRAKES THE FRONT WHEELS LOCKED. (SKIDDING) CAUSING LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE. DESPITE THE DRIVER'S EFFORTS, SINCE NOT HAVING DIRECTIONAL CONTROL OF THE VEHICLE, SHE WAS UNABLE TO KEEP IT FROM STRIKING ANOTHER VEHICLE AND A UTILITY POLE. THIS CRASH RESULTED IN A TOTAL LOSE OF THE 2002 CHEVROLET AS WELL AS ADDITIONAL PROPERTY DAMAGE, TOTALING APPROXIMATELY $40,000. PERSONAL INJURY LOSS IN EXCESS OF WELL OVER $5,000. THERE WAS ALSO A FAILURE OF THE SRS, THE DRIVER'S AIRBAG DID NOT DEPLOY.*AK

Tires › Tread/Belt
Filed Mar 24, 2005TX

CHEVROLET K2500 2002, BRIDGESTONE DUELLER A/T TIRE DAMAGED THE VEHICLE. *BF *JB

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Jan 11, 200531,000 milesMI

THE DEFROSTER KICKES ON IN THE MIDDLE OF DRIVING, SINCE I GOT THIS TRUCK. I WILL BE DRIVING DOWN THE RD, AND ALL OF THE SUDDEN MY WINDSHIELD FOGGES UP VERY RAPIDLY. LAST TIME, A SEMI WAS BEHIND US AND MY WIFE AND SON WERE WITH ME. WE WERE ALMOST KILLED!!!MY WARRANTY WAS VERY SHORT LIVED SINCE THIS WAS USED WHEN I BOUGH IT. MY WIFE, AND SON ALSO DRIVE CHEVYS & GMC.I HAVE TAKEN IT TO DEALERS BUT THEY SAY I HAVE TO PAY 100'S OF DOLLARS TO REPAIR IT, THEN IT MAY NOT BE REPAIRABLE THAT IT IS AUTOMATIC. WE WILL NEVER BUY GMC OR CHEVY AGAIN. IT ISNT EVEN SAFE TO DRIVE IN THIS VEHICLE!IT HAPPENS ALL THE TIME!*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jan 3, 200535,500 milesNY

BRAKES FAILED TO STOP THE TRUCK (BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR IN AN EMERGENCY SITUATION) I TOOK THE TRUCK BACK TO THE DEALER AND THEY FOUND THE HYDRO BOOST TO THE BRAKES TO BE LEAKING FLIUD. THEY REPLACED THE PART, IT HELPED THE BRAKES SOME BUT DID NOT TAKE CARE OF THE PROBLEM. THE PROBLEM IS WHEN YOU ARE ON A POTHOLE OR WASHBOARD ROAD AND USE THE BRAKES THE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND WILL NOT STOP THE TRUCK AT ALL. WHEN YOU STOP ON A SMOOTH ROAD THE BRAKES SEEM TO WORK FINE. TTHE ONLY OTHER THING THAT IS A REAL CONCERN TO ME IS WHEN YOU ARE JUST SITTING IN THE TRUCK WETHER IT IS RUNNING OR NOT YOU CAN PUSH ON THE BRAKE PEDAL WITH LITTLE EFFORT AND IT WILL GO ALL THE WAY TO THE FLOOR. I HAVE TAKEN THE TRUCK TO TWO DIFFERENT DEALERS TO TRY AND GET MY PROBLEM SOLVED. THE MECHANICS AGREE THAT IT SHOULDN'T DO WHAT ITS DOING BUT CAN'T FIND THE PROBLEM. THERE ARE TIMES WHEN IT IS DARGEROUS TO DRIVE THE TRUCK . *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 22, 20046,000 milesWY

PUMP RETAINING PIN ON THE TRANSFER CASE FAILED, PERMITTING THE PUMP TO WEAR A HOLE IN THE TRANSFER CASE WITH SUDDEN RELEASE OF THE ENGINE OIL. CHEVROLET IS NOT CLAIMING KNOWLEDGE. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 7, 200424,000 milesOH

CHEVY SILVERADO 2500 HD W/ 6L ENGINE-- PROBLEM WITH THROTTLE STICKING. CARBONS UP EVERY TWO MONTHS AROUND THROTTLE VALVE AND THROTTLE STICKS. THEN TAKES EXCESSIVE THROTTLE PRESSURE TO TRY TO MOVE. ---IS A SERIOUS SAFETY ISSUE WHEN MOVING IN TIGHT QUARTERS. CHEVY HAS ISSUED SERVICE MODIFICATIONS FOR 5.3L AND 4.8L ENGINES FOR SAME PROBLEM BUT HAS IGNORED THE 6.0L. CLEANING THE CARBON WORKS FOR ONLY TWO MONTHS THEN PROBLEM RECURS. CHEVY SHOULD MAKE A FIELD FIX LIKE THE OTHER MODELS BEFORE SOMEONE GETS HURT. *JB

Wheels › Hub
Filed Oct 20, 200466,000 milesTN

I DROVE MY TRUCK UNDER NORMAL DRIVING CONDITIONS; PRIMARILY COMMUTING TO AND FROM WORK (HIGHWAY MILES). AT ~ 66,000 MILES, FRONT LEFT HUB ASSEMBLY STARTED MAKING INTERMITTENT NOISE AND NOTICEABLE VIBRATION IN STEERING WHEEL. THE HUB/TIRE/WHEEL ASSEMBLY HAD NOTICEABLE AMOUNT OF PLAY WHEN I INSPECTED IT DURING A RECENT TIRE CHANGEOUT. ULTIMATELY, THE HUB ASSEMBLY INTERNALS FAILED AND THE LUBRICATION ESCAPED FROM THE SEAL. IT IS MY OPINION THAT IF LEFT UNCHECKED, THE HUB COULD LOSE ALL LUBRICATION AND EITHER FREEZE UP, FALL APART OR CATCH FIRE. IT IS NOT NORMAL FOR A HUB TO FAIL AFTER ONLY 68,000 MILES. DEALER CONFIRMS THIS BY TELLING ME THAT THEY'VE NOT SEEN MANY IF ANY 3/4 TON TRUCKS COME THROUGH WITH THIS TYPE OF PROBLEM. I SUSPECT THAT THE PART WAS DEFECTIVE FROM THE MANUFACTURER, BUT CANNOT PROVE THIS. I WOULD BE HAPPY TO LET THE NHTSA TAKE IT APART AND INSPECT IT AND HEAR OF THEIR CONCLUSION. I AM ALREADY OUT THE $400+ DOLLARS TO FIX THIS PROBLEM. CHEVROLET CUSTOMER "DIS-SERVICE" WOULD NOT ADMIT TO ANY RESPONSIBILITY WHEN I OFFERED TO MEET THEM "HALF-WAY" AND PAY FOR THE LABOR IF THEY WOULD PAY FOR THE PART. IF THE NHTSA WOULD LIKE TO INSPECT THE PART, PLEASE FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR WEBSITE. I HOPE NO ONE ELSE HAS THE SAME PROBLEM AS I'VE HAD (WITH MY TRUCK AND GM). THANKS FOR YOUR TIME AND FEEDBACK!

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Sep 8, 2004CA

WHILE DRIVING INJECTOR PUT FUEL INTO THE OIL PAN. THE SES LIGHT ILLUMINATED. TOOK THE VEHICLE TO THE DEALER. THEY SUPPOSEDLY FIXED IT.CONSUMER WAS CONCERNED WITH COLLATERAL DAMAGES TO THE ENGINE. *AK

Power Train › Automatic Transmission
Filed May 26, 200422,198 milesPA

VEHICLE CLUNKS WHEN SHIFTING BETWEEN GEARS AND WILL JUMP BETWEEN GEARS. WILL NOT SHIFT INTO OVERDRIVE UNTIL 65MPH OR A DISTANCE OF APPROXIMATELY 12 MILES. LOSS OF REVERSE. HAS BEEN TO DEALER UNDER WARRANTY TWICE AT MILEAGE OF 25,000 MILES.

Tires › Tread/BeltCrash
Filed Mar 31, 200422,750 milesCA

BLOWOUT OF BRIDGESTONE DUELLER AT 693, LT285/75R/16, DOT NO.EJLFCCB2501 CAUSING LOSS OF VEHICLE CONTROL AND $4,000.00 DAMAGE TO TRUCK. NEAR TOTAL LOSS OF VEHICLE CONTROL CAUSING VEHICLE TO LEAVE ROADWAY.*AK *MR

Structure › Body › Tailgate › Hinge and Attachments
Filed Feb 24, 2004KS

THE CABLE ON ONE SIDE OF MY CHEVROLET PICKUP GATE BROKE CAUSING THE GATE TO FALL ONTO THE BUMPER. AFTER PURCHASING A NEW PAIR OF CABLES FROM THE DEALER I NOTICED THAT THE GATE WAS NOT PROPERLY ALIGNED CAUSING THE WEIGHT OF THE GATE TO BE PLACED ALL ON ONE CABLE. I ALERTED THE DEALERSHIP TO THIS PROBLEM WHICH THEY LOOKED AT AND SUGGESTED THAT I COULD MAKE SOME ADJUSTMENTS TO THE TAILGATE TO FIX THE PROBLEM. I TRIED TO MAKE AN ADJUSTMENT BUT COULD NOT GET ANY MOVEMENT IN THE TAILGATE SO I AM STILL DRIVING WITH THE PROBLEM.*AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Jan 5, 200440,546 milesTX

I WAS LOADING MY CARGO INTO MY 2002 CHEVROLET HD2500 AND BOTH THE TAILGATE CABLES BROKE SPILLING ME AND MY 4-WHEELER ON TO THE GROUND. I WAS NOT HURT, BUT IT WAS VERY DANGEROUS.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Dec 2, 200313,400 milesCA

VEHICLE WAS PARKED WHEN NEIGHBOR NOTICED SMOKE COMING OUT OF THE ENGINE AREA. CONSUMER USED FIRE EXTINGUISHER TO PUT OUT THE FIRE. *AK *PH

Steering › Hydraulic Power Assist › Pump
Filed Nov 21, 200347,000 milesMS

THE POWER STEERING PUMP SHAFT HAS FAILED. AS A RESULT THE VEHICLE'S BRAKES FAILED AND STEERING BECAME IMPOSSIBLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM

Latches/Locks/Linkages › Tailgate › Latch
Filed Nov 17, 2003MN

2002 CHEVROLET C2500-TAILGATE CABLES BROKE WITH LOAD (PERSON STANDING ON TAIL GATE LOADING AN ATV). NO INJURIES SUSTAINED, HOWEVER VERY NEAR MISS. *LA

Structure › Body › Tailgate1 injured
Filed Nov 9, 2003MN

MY DAUGHTER CLIMBED UP ON THE TAILGATE OF MY 2002 CHEVROLET PICK UP AND WAS STANDING UP WHEN THE CABLES BROKE. THE TAILGATE DROPPED AND SHE FELL TO THE GROUND LANDING ON HER TAIL BONE.SHE WAS NOT SERIOUSLY INJURED BUT WAS VERY STIFF AND SORE AND COULDNT HARDLY WALK FOR 3 DAYS.*AK

Unspecified
Filed Oct 13, 200332,000 milesNJ

MY TRUCK 2002 CHEVY SILVERADO 2500HD HAS AN ENGINE LEAK. I HAVE HEARD RUMMERS OF A BAD VALVE IN THE ENGINE THAT LETS TO MUCH OIL GO THROUGH. I HAVE MENTIONED TO THE SERVICE ASSOCIATE AT THE DEALER AND HE HAS NOT MENTIONED OF ANY SUCH DEFECT. I HAVE TALK TO SEVERAL OTHER GM TRUCK OWNERS AND THEY HAVE THE SAME COMPLAINT FROM THEIR 8.1L ENGINE.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 8, 2003CA

PROBLEMS WITH FUEL TANK ON 2002 K2500 SUBURBAN.*MR THE FUEL TANK SEAL SEPARATED FROM THE TANK WHICH CAUSED THE TANK TO LEAK. *NLM

Air Bags › FrontalCrash1 injured
Filed Sep 10, 20033,000 milesIN

WHILE DRIVING AT 45-50 MPH AND UPON COMING TO A THREE WAY STOP SIGN BRAKES FAILED, AND CONSUMER COLLIDED HEAD ON INTO AN EMBANKMENT. THE IMPACT CAUSED SEAT BELTS TO BECOME UNDONE, AND AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED A BROKEN STERNUM AND FACIAL FRACTURES. MANUFACTURER AND THE DEALER HAVE BEEN INFORMED OF THE PROBLEM.*AK

Steering › Linkages › Tie Rod Assembly
Filed Jul 21, 2003TX

THE TIE ROD HAS BROKEN TWICE IN THE LAST FOUR MONTHS. THE MOST RECENT WAS ON 7/19/2003. VEHICLE IS CURRENTLY BEING REPAIRED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 24, 20033,948 milesTX

WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, AND THE VEHICLE FAILED TO STOP. *JB *TS

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 3, 2003TX

I PURCHASED A 2002 CHEVROLET HD2500 WITH A 8100 LITER ENGINE. I HAVE NOW BEEN TOLD THAT THIS ENGINE WILL USE 1 QUART OF OIL FOR EACH 1,000 MILES DRIVEN. I BELIEVE THAT THIS IS AN EXCESSIVE AMOUNT OF OIL TO BE USED IN A NEW VEHICLE. HAS CHEVROLET DONE ANYTHING TO CORRECT THIS MISTAKE. IS THERE A RECALL FOR THIS PROBLEM?

Steering
Filed Dec 2, 2002ME

THE POWER STEERING PUMP FAILED CAUSING THE POWER STEERING AND BRAKE SYSTEMS TO FAIL AT THE SAME TIME. THE GARAGE STATED THAT THE POWER STEERING PUMP SHAFT BROKE. THEY REPLACED THE POWER STEERING PUMP. THE GARAGE SAID THAT THEY HAVE REPAIRED SEVERAL VEHICLES WITH THIS PROBLEM AND ARE STARTING TO SEE MORE OF THESE FAILURES. THE GARAGE DID A FINE JOB ON THE REPAIRS. HOWEVER, THIS COULD BE POTENTIALLY BE A VERY, VERY DANGEROUS SITUATION, ESPECIALLY IN HEAVY TRAFFIC OR AT HIGHER SPEEDS. THOUGHT YOU SHOULD BE MADE AWARE. SINCERELY, [XXX] DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control
Filed Nov 22, 2002TX

TRUCK WILL HAVE ERRATIC OPERATION WITH TRUCK NOT HOLDING SPEED WHEN CRUISE CONTROL IS USED. THE OWNER STATES THAT THE POWER MODULE INTERACTS WITH SPEED WITH SET SPEED 2 MPH SLOWER AFTER TRUCK IS ACCELLED. PLEASE DESCRIBE DETAILS TS

Vehicle Speed Control › Cruise Control
Filed Nov 14, 20025,000 milesTX

CONSUMER STATES THAT WHEN SETTING THE CRUISE CONTROL FOR SELECTED SPEED, THE VEHICLE WILL NOT STAY AT THAT SELECTED SPEED. THE CONSUMER STATED THAT OTHER DRIVERS SEEM TO BE IRRITATED, WHEN THE VEHICLE IN FRONT OF THEM AND STARTS TO SLOW DOWN FOR NO REASON. THE CONSUMER FEELS THAT THIS IS DANGEROUS. THE CONSUMER ALSO STATED THAT THIS IS PARTICULARLY DISTRACTING IN NIGHT OR HEAVY TRAFFIC. OCCASIONALLY THE CRUISE CONTROL DOESN'T AT ALL. SCC

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 8, 2002NH

WHILE DRIVING THE VEHICLE AT 50MPH ENGINE WILL START LOOSING OR GAINING POWER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

Visibility › Rearview Mirrors/Devices
Filed Nov 6, 2002CA

CONSUMER STATES THAT GM HAS UPGRADED THE EXTENDED MIRROR FOR TOWING. GM HAS INFORMED CONSUMER THAT THE UPGRADE WAS IN FEB. OF 2002 AND THAT CONSUMER PURCHASED THE VEHICLE TOO SOON FOR THE UPGRADE. *JG

Visibility › Rearview Mirrors/Devices
Filed Oct 4, 2002CA

THE OWNER PURCHASED AN OPTIONAL PACKAGE THAT RELATED TO THE EXTENDED TOW MIRRORS. ON THIS PARTICULAR TRUCK THE MIRRORS DO NOT COME WITH "FISH EYES" ON THE PASSENGER SIDE. THE OWNER WAS TOLD THAT HIS TRUCK WAS NOT PART OF THE UPGRADE FOR THE 2002 WHICH DOES PROVIDE FISH EYE ON BOTH SIDES. PLEASE DESCRIBE DETAILS. *MR

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 27, 2002OR

LOUD HARD KNOCKING NOISE COMING FROM ENGINE AT COLD START UP. THEN AFTER ENGINE IS WARMED UP AFTER DRIVING AND DECELERATION YOU CAN STILL HEAR THE KNOCKING NOISE, JUST NOT AS LOUD AS AT COLD START. TAKEN TO DEALERSHIP, AND ADVISED CHEVROLET WAS AWARE OF PROBLEM, AND DID NOT HAVE A SOLUTION. ADVISED BY DEALER IT WOULD NOT HURT ENGINE, BUT I DISAGREE, THE VERY HARD KNOCKING CAN NOT BE GOOD FOR THE VALVES, OR CRANKSHAFT, AND HAS TO BE CAUSING SOME SORT DAMAGE WITHIN THE ENGINE ITSELF.

Fuel System, Gasoline › Fuel Injection System
Filed Jul 10, 2002MI

WHILE DRIVING O RINGS BLEW OUT, CAUSING LOSS OF STEERING AND BRAKES.*AK

Suspension › Front
Filed Jun 12, 2002TX

WHILE TRAVELING AT 30MPH FRONT OF VEHICLE SUDDENLY COLLAPSED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT MECHANISM THAT HOLDS TIRE FELL OFF.*AK *JB

Exterior Lighting › Headlights
Filed Mar 22, 2002TX

STEERING WHEEL PREVENTS CONSUMER FROM SEEING FOG LIGHT BUTTON. THERE IS A DOME OVER RIDE BUTTON. ALSO, HEADLIGHTS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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