2002 Chevrolet Silverado 2500 complaints

BRAKE LINE FAILURE AND LOSS OF BRAKING DUE TO CORROSION OF REAR BRAKE LINES. BRAKE LINE WAS RUSTED COMPLETELY THRU. ALL BRAKE LINES HAVE SEVERE CORROSION. *TR

I AM THE ORIGINAL OWNER OF A 2002 CHEVY 2500HD PICKUP WITH 65,000 MILES. I EXPERIENCED A TOTAL FAILURE OF THE BRAKE SYSTEM ON 28 AUG 2010 DUE TO A RUPTURED BRAKE LINE. THE LEAKING LINE WAS IN THE VICINITY OF THE DRIVER'S DOOR AND ALL LINES WERE HEAVILY CORRODED. LEAK WAS LARGE ENOUGH TO FULLY DRAIN THE BRAKE FLUID RESERVOIR. FAILURE HAPPENED WHILE PARKING TRUCK AT HOME. NO ACCIDENT OCCURRED, BUT I WAS LUCKY. THIS FAILURE COULD HAVE CAUSED A FATAL ACCIDENT. REPAIR OF THIS DEFECT WILL REQUIRE REPLACEMENT OF ALL BRAKE LINES ON THE TRUCK. IN MY OPINION, THE ROOT CAUSE OF THIS BRAKE FAILURE IS A POOR CHOICE OF MATERIALS (PLAIN STEEL) FOR THE BRAKE LINES. CHEVY SHOULD HAVE USED A CORROSION RESISTANT MATERIAL. *TR

ON 01/10/2010 AT 2:45 A.M. WE WERE AWAKENED BY A PASSER BY WHO NOTICED OUR TRUCK WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT IT HAD COMPLETELY DESTROYED OUR TRUCK, OUR CAR ,OUR GRANDSONS TRUCK AND $66,000.00 DAMAGE TO THE HOUSE WE WERE RENTING. WE LOST OUR VEHICLES AND 90% OF EVERYTHING WE OWN. IT WAS DETERMINED TO BE THE ENGINE BLOCK HEATER IN OUR 2002 CHEVY SILVERADO 2500 HD. WE HAVE BEEN IN CONTACT WITH GENERAL MOTORS. WE GAVE THEM ALL THE FIRE REPORTS FROM BOTH WEST VALLEY CITY FIRE DEPARTMENT AS WELL AS THE REPORT AND PICTURES PROVIDED BY THE INVESTIGATOR. THEY DO NOT CLAIM ANY RESPONSIBILITY FOR THE FIRE AND WILL NOT COMPENSATE US FOR OUR LOSS. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 94,000.

CHEVY 2002 SILVERADO, WITH 8.1L ENGINE, STALLS WITHOUT WARNING RANDOMLY. FOUND PROBLEM CODE P0335 LOGGED ON DIAGNOSTIC ANALYZER (CRANKSHAFT POSITION SENSOR CIRCUIT A). CONTACTED DEALER AND THEY INFORMED ME THAT THERE IS A RECALL FOR MODEL YEAR 2001, BUT NOT 2002. SCHEDULED FOR REPAIR THIS WEEK. *TR

COMPLETE CORROSION OF BRAKE LINE AND FAILURE OF BRAKES. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL FELL MUCH FARTHER INTO THE FLOORBOARD THAN USUAL AND THE VEHICLE WOULD NOT DECREASE IN SPEED. THE BRAKE PEDAL WAS APPLIED NUMEROUS TIMES BEFORE COMING TO A STOP. THE CONTACT WAS ABLE TO RESUME WITH CAUTION. THE VEHICLE WAS INSPECTED UPON ARRIVAL AT THE RESIDENCE TO FIND THE BRAKE FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT STATED THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC PRIOR TO THE FAILURE FOR AN UNRELATED REPAIR WHERE THE TECHNICIAN DETECTED THE BRAKE LINE EXHIBITED SEVERE RUST CORROSION AND STATED THE VEHICLE WAS UNSAFE TO DRIVE. ALSO PREVIOUSLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND THEY INFORMED THAT THERE WAS NOT A PROBLEM WITH THE BRAKE LINE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER REGARDING THE RECENT FAILURE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500.

100% BRAKE FAILURE ON 2002 CHEVROLET 2500 HD. PEDAL WENT COMPLETELY TO THE FLOOR WHILE DRIVING UNEXPECTEDLY. I MANAGED TO PULL OFF THE MAIN HIGHWAY ONTO A SIDE ROAD AND STOPPED WITH THE EMERGENCY BRAKE. DEALER INDICATED BRAKE LINES WERE RUSTED THROUGH AND IS IN PROCESS OF REPLACING. VEHICLE WAS PURCHASED NEW WITH ONLY 63000 MILES. *TR

WE OWN A 2002 CHEVROLET SILVERADO 2500HD. WE PURCHASED COOPER DISCOVERER ATR, SIZE LT265/75R16. WHICH HAS A 50,000 MILE WARRANTY. WITH 34,573 MILES ON THE TIRES THE TREAD STARTED CHUNKING OUT OF THE PASSENGER FRONT TIRE. WE HEARD SOMETHING HITTING THE TRUCK, STOPPED AND REALIZED THE PROBLEM. THE NEW TIRE WAS PRORATED AND WE PURCHASED A REPLACEMENT. AND JUST 5219 MILES LATER THE PASSENGER REAR TIRE TREAD COMPLETELY SHREDDED OFF WHILE DRIVING DOWN THE INTERSTATE. NO WARNING AT ALL. CAUSING ALOT OF DAMAGE TO TRUCK. THE TIRE STILL FULL OF AIR. CLEARLY DEFECTIVE!!!! *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SHUT OFF. AT TIMES, IT WOULD RUN VERY ROUGH BUT IT WOULD JUST SUDDENLY SHUT OFF. HE HAD TO SIT AND WAIT A PERIOD OF TIME BEFORE HE COULD RESTART THE VEHICLE. THE FAILURE OCCURRED TWELVE TIMES SINCE JULY 2009. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC SUSPECTED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE CRANKSHAFT SENSOR; THE MECHANIC COULD NOT PRODUCE ANY CODES AFTER THE DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

I HAVE A 2002 CHEVROLET 2500HD PICKUP WITH THE DURAMAX DIESEL ENGINE WITH JUST OVER 100,000 MILES ON IT. RECENTLY, WHILE SITTING AT A STOP SIGN, DARIK SMOKE WOULD COME FROM THE EXHAUST. IT NEVER DID THIS BEFORE SO I TOOK IT TO THE LOCAL DEALER TO FIND OUT WHAT THE PROBLEM MIGHT BE. THE DEALER TOLD ME THAT THE INJECTORS NEEDED TO BE REPLACED AT A COST OF ABOUT $4500. I CONTACTED GMC, THEY SET UP A CASE FILE AND GOT BACK TO ME IN ABOUT A WEEK TO TELL ME THAT I WAS BEYOND THE 7 YEAR EXTENDED WARRANTY AND SO THEY WOULD NOT COVER THE REPAIR. THE FACT THAT IT ONLY HAD ABOUT 1/2 OF THE 200,000 MILES COVERED IN THE EXTENDED WARRANTY DIDN'T SEEM TO COUNT FOR ANYTHING. ONE OF THE SELLING POINTS WHEN I PURCHASED THE VEHICLE WAS THAT IT SHOULD LAST FOR 200K TO 300K MILES WITHOUT NEEDING REPAIR. THE VEHICLE HAS BEEN USED PRIMARILY FOR PERSONAL TRANSPORTATION, NOT ABUSED, WITH ONLY OCCASIONAL TOWING OF A RELATIVELY LIGHT TRAILER. *TR

THE CAR WAS OPERATING NORMALLY AS I WAS LEAVING THE PARKING LOT AFTER SHOPPING. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. THE ENGINE STALLED, LOST POWER BRAKES AND STEERING. THIS OCCURRED FIVE TIMES IN A PERIOD OF APPROXIMATELY ONE WEEK. THE ENGINE WOULD RESTART AFTER ONE MINUTE OR MORE. THERE WERE NO SES OR MIL INDICATIONS OR DTC CODES. I GOOGLED THE FAILURE AND FOUND SEVERAL PEOPLE WITH SAME PROBLEM. I ALSO FOUND A NHTSA RECALL 06083 FOR A 2001 YEAR MY VEHICLE IS A 2002. I TOOK THE VEHICLE TO THE CHEVROLET DEALER AND HAD THE CRANKCASE POSITION SENSOR REPLACED AND THAT SOLVED THE PROBLEM. TO ELABORATE ON THE PROBLEM IT DID OCCUR WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR. THAT IS VERY SCARY AND AS THIS IS A TRUCK I COULD HAVE BEEN TOWING MY BOAT. I DO HAVE THE DEFECTIVE PART. IT SEEMS TO ME THAT ALL THE DEFECTIVE PARTS WERE NOT REMOVED FROM INVENTORY OR THE SOLUTION TO THE PROBLEM WAS INADEQUATE. *TR

BROKEN EXHAUST MANIFOLD BOLTS. *TR

BRAKE LINES DEVELOPED A LEAK DUE TO EXCESSIVE CORROSION. ALL LINES FROM THE BRAKE MASTER CYLINDER TO EACH WHEEL AND TO THE ABS UNIT HAD TO BE REPLACED, INCLUDING THE FLEXIBLE LINES. THE PROBLEM WAS FOUND AFTER NOTICING BRAKE FLUID DRIPPING FROM UNDER THE VEHICLE AND THE LOSS OF FLUID IN THE BRAKE FLUID RESERVOIR. *TR

WHILE DRIVING MY 2002 CHEVY SILVERADO 2500HD TRUCK AND ATTEMPTING TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. INSPECTION REVEALED THE BRAKE LINE FROM THE MASTER CYLINDER TO THE PROPORTIONING VALVE UNDER THE CAB OF THE TRUCK HAD BURST DUE TO A VERY RUSTY BRAKE LINE. INSPECTION REVEALED THAT ALL THE BRAKE LINES ARE VERY RUSTY AND NEED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE BRAKING FROM THE SPEEDS OF 8 MPH, THE ANTI LOCK BRAKES ENGAGED AND CAUSED AN UNUSUAL INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT LOCATED A RECALL FOR THE FAILURE HOWEVER, THE DEALER ADVISED THE RECALL WAS LIMITED TO SPECIFIC STATES ONLY. THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. A DIAGNOSTIC WAS PERFORMED WHICH DETERMINED THE FAILURE TO BE CAUSED BY THE RIGHT ABS SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.

2002 CHEVROLET SILVERADO 2500 HD WITHOUT WARNING, EXHIBITS VERY SOFT BRAKE PEDAL ACCOMPANIED BY SENSATION THAT BRAKE PEDAL "GOES TO THE FLOOR," APPARENT ACTIVATION OF ABS, AND DIFFICULTY STOPPING SAFELY. ORIGINAL EQUIPMENT FRONT BRAKE PADS AND ROTORS ARE INSPECTED BY SERVICE FACILITY AND DEEMED ACCEPTABLE FOR CONTINUED USE AT THIS TIME. REAR DISK BRAKE PAD AND ROTOR INSPECTED AND DEEMED UNSERVICEABLE DUE TO PREMATURE FAILURE APPARENTLY CAUSED BY EXTENSIVE, PROGRESSIVE UNDERCARRIAGE CORROSION THAT WAS OBSERVABLE FROM DELIVERY DATE OF VEHICLE WHEN PURCHASED NEW. REAR BRAKE PAD INABILITY TO "FLOAT" DUE TO EXTENSIVE CORROSION CAUSED PREMATURE REAR PAD AND REAR ROTOR FAILURE. BRAKE LINES ARE ALSO OBSERVED TO BE CORRODING IN AN EXCESSIVE, PREMATURE MANNER AS ARE VEHICLE FRAME AND TRAILER HITCH STRUCTURAL COMPONENTS. OBSERVATION OF SIMILARLY SITUATED PICK-UP TRUCKS MANUFACTURED BY OTHERS DO NOT DEMONSTRATE CORROSION OF THIS EXCESSIVE MAGNITUDE. *TR

UPON STARTING MY 2002 CHEVROLET SILVERADO WITH DURAMAX ENGINE TO MOVE IT BACKWARDS 40 FEET TO HOOKUP A TRAILER, I HAD NO APPARENT POWER ASSIST ON BRAKES OR STEERING. A SECOND ATTEMPT TO RESTART THE ENGINE AND BACK UP RESULTED IN THE SAME RESULT, NO POWER ASSIST ON STEERING OR BRAKES. A THIRD ATTEMPT TO MOVE THE TRUCK PROVED SUCCESSFUL. THIS IS FIRST TIME THIS CONDITION HAS APPEARED ON THIS VEHICLE. *TR

BRAKE LINE FAILURE DUE TO CORROSION WHILE DRIVING MY 2002 CHEVROLET SILVERADO HD2500 PICKUP. BRAKE PEDAL WENT TO THE FLOOR AND COULD NOT STOP, COULD ONLY STOP BY USING THE EMERGENCY BRAKE. SCARY. THE LINE FAILED THAT FOLLOWS THE FRAME JUST IN FRONT OF THE DRIVERS DOOR. *TR

DURING BRAKING MY 2002 CHEVROLET SILVERADO 2500 HD'S ABS IS ACTIVATED WHEN THE VEHICLE IS ALMOST STOPPED. IT HAPPENS INTERMITTENTLY BUT SEEMS TO BE GETTING WORSE. THE FAILURE HAS NOT YET BEEN REPAIRED. I CONFIRMED WITH CHEVY THAT THERE IS NO OPEN RECALL ON THIS VEHICLE BUT THERE SHOULD BE. *TR

I WAS USING MY CHEVY SILVERADO TO TOW MY HORSE TRAILER (HORSE ON BOARD) TO A WEEKEND EVENT. BY THE TIME I ARRIVED AT THE CAMP GROUND I REALIZED THAT MY TRUCK'S BRAKES WERE NOT AS FIRM AS THEY SHOULD BE AND THE BRAKE PEDAL WAS GETTING LOWER AND LOWER. I LEFT MY TRAILER AT THE CAMP AND DROVE MY TRUCK TO A NEARBY GARAGE. A MECHANIC LOCATED A LEAKING BRAKE LINE DIRECTLY BENEATH THE DRIVER'S SIDE DOOR AND NOTED THAT ALL THE VISIBLE BRAKE LINES LOOKED CORRODED. I TOPPED OFF THE BRAKE FLUID AT THE GARAGE AND AFTER MY CAMPING WEEKEND I WAS ABLE TO CAREFULLY DRIVE THE TRUCK AND TRAILER HOME BUT I HAD TO USE THE TRAILER'S BRAKE CONTROLLER TO INCREASE THE TRAILER BRAKING TO ASSIST THE TRUCK BRAKING. DURING THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO A GM DEALERSHIP AND THEY DID A SO CALLED REPAIR BY SPLICING NEW PIECES OF ALUMINUM BRAKE LINE INTO THE CORRODED ORIGINAL LINES. *TR

I WAS GOING NORTH ON ROUTE 106, LACONIA, NH IN MY 2002 CHEVROLET SILVERADO PICK UP TRUCK. A SCHOOL BUS IN FRONT OF ME WAS ABOUT TO STOP. WHEN I ATTEMPTED TO STOP MY VEHICLE, THE BRAKES FAILED CAUSING MY VEHICLE TO STRIKE THE BACK OF THE BUS. THERE WAS A TRAIL OF BRAKE FLUID IN THE ROAD PRIOR TO THE POINT OF IMPACT. UPON INSPECTION OF MY VEHICLE THE POLICE OFFICER FOUND BRAKE FLUID LEAKING FROM THE AREA OF THE MASTER CYLINDER. MY VEHICLE SUSTAINED EXTENSIVE DAMAGE AND REQUIRED TOWING. THE BUS RECEIVED MINOR SCRATCHES TO THE REAR BUMPER. *TR

THE BRAKE LINES ON MY 2002 CHEVY SILVERADO 2500 HD CORRODED AND RUPTURED LEAVING ME WITH NO BRAKES! I WAS ON A CAMPING TRIP IN TENNESSEE AND LUCKILY CAUGHT IT AT THE CAMPGROUNDS. THIS CONDITION COULD HAVE ENDED IN TRAGEDY! I PULL A 33 FOOT FIFTH WHEEL CAMPER AND THE VEHICLE BRAKES ARE A MUST ESPECIALLY GOING DOWN MOUNTAINS! I HAD THE DRIVERS SIDE BRAKE LINE REPLACED IMMEDIATELY AT A GOODYEAR SERVICE CENTER AT A COST OF $180.00! *TR

CORROSION OF BRAKE LINES ON A 2002 CHEV 2500HD, FAILURE IN WINTER OF 06, LINE REPAIRED. FAILURE IN WINTER OF 08, LINE REPAIRED. IN 08 ALL LINES SHOW SIGNS OF FLAKING, DELAMINATING AND CORROSION. *TR

DEAR NHTSA, I WAS READING THIS ARTICLE (I.E. LINK HTTP://TRUCKS.ABOUT.COM/B/2010/04/08/BRAKE-LINE-CORROSION-SUSPECTED-IN-GM-TRUCKS.HTM) AND THIS PROMPTED ME TO CONTACT YOU. I HAVE A 2002 CHEVY SILVERADO 2500 PICKUP TRUCK. DUE TO CORRODED AND EXCESSIVE RUSTED-OUT BRAKE LINES, I EXPERIENCED TOTAL BRAKE LINE FAILURE CAUSING ME TO GET INTO AN ACCIDENT. THIS HAPPENED IN NOVEMBER OF 2008 AND; I ONLY HAD 50,825 MILES ON MY VEHICLE AT THE TIME. LUCKILY FOR ME, I WAS (FOR THE MOST PART) IN STOP AND GO TRAFFIC. IF I WASN'T, I TRULY BELIEVE THINGS COULD HAVE BEEN MUCH WORSE RESULTING IN SEVERE INJURY OR DEATH. THIS HAPPENED ON ROUTE 495 NORTH, A THREE-LANE HIGHWAY NEAR LOWELL MASSACHUSETTS. AS IT WAS, I REAR-ENDED A PICKUP TRUCK IN FRONT OF ME THAT SUBSEQUENTLY HIT THE VEHICLE IN FRONT OF HER. FORTUNATELY... NO ONE WAS SERIOUSLY HURT. I DON'T EVEN WANT TO THINK WHAT MIGHT OF HAPPENED IF I WAS DOING 65 - 70 MPH AND HAD TO AVOID ANOTHER VEHICLE OR BRAKE QUICKLY. I CONTACTED GM ABOUT THIS BUT NEVER RECEIVED A REPLY BACK. MY TOTAL FAILURE OF BRAKES WAS VERIFIED AT THE SCENE BY THE TOW TRUCK DRIVER (CERTIFIED MA MECHANIC), THE STATE POLICE PERSON, MY INSURANCE COMPANY, AND LANNAN CHEVROLET OF LOWELL WHO HAD TO REPLACE EVERY BIT OF BRAKE LINE(S). *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING THE VEHICLE AT A SPEED OF 15 MPH, THE ANTI LOCK BRAKES ENGAGED AT A LOW SPEED. THE CONTACT HAD TO CONSTANTLY DEPRESS THE BRAKE PETAL UNTIL THE BRAKES ENGAGED. THE CONTACT CONFIRMED THE FAILURE WOULD OCCUR WHEN TRAVELING AT LOW SPEEDS. THE CONTACT INDICATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS ESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 07V228000 (WHEELS). THE DEALER ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.

MY 2002 CHEVY SILVERADO WITH DURAMAX DIESEL ENGINE BROKE DOWN WHILE ON A TRIP FROM MICHIGAN TO FLORIDA. THE DIESEL INJECTOR CASING FAILED CAUSING THE CRANKCASE TO OVERFILL WITH DIESEL FUEL THEN CAUSED OIL AND DIESEL FUEL MIX TO COME OUT OF THE ENGINE WHILE TRAVELING DOWN THE ROAD COVERING THE UNDERSIDE OF THE VEHICLE AND ROADWAY AS WELL AS VEHICLES DIRECTLY BEHIND ME. THE GM DEALER IN GEORGIA STATED WE WERE IN BY MILEAGE BUT OUT OF THE EXTENDED 7 YEAR 200000 MILE INJECTOR WARRANTY BY 1YEAR AND 4 DAYS AND THE COST WOULD BE $6250 TO REPLACE 8 INJECTORS. THEY OFFERED A 10% DISCOUNT OFF THAT REPAIR. SUBSEQUENT CALLS TO GM CUSTOMER ASSISTANCE WERE MADE TO NO END (THEY STATED THE 10% DISCOUNT WAS THEIR BEST OFFER). I PLEADED THAT THE TIME LIMIT SHOULD NOT BE A FACTOR AS THIS SHOULD NOT AFFECT WEAR (INJECTORS DO NOT FAIL WHEN THEY ARE NOT OPERATING) MY VEHICLE HAS 120000 MILES ON IT (WELL UNDER 200000 WARRANTY AS STATED BY THE CUSTOMER ASSISTANCE REP). I PAID EXTRA FOR THE DIESEL FOR LONGEVITY AND FUEL ECONOMY AS I AM ON A FIXED INCOME BUT WOUND UP BEING TREATED UNFAIRLY ESPECIALLY FOR A KNOWN PROBLEM AND THE FACT THAT OIL/FUEL BLOWING OUT ON THE HIGHWAY AND VEHICLES IS A SAFETY AND EMISSIONS DEFECT. I WOULD LIKE SOMEONE FROM THE NHTSA TO CONSIDER INVESTIGATING THIS ASPECT (TIME LIMIT) AND SAFETY OF DRIVERS AND FIGHTING FOR ME TO GET ASSISTANCE. THANKS FOR LISTENING

2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR

LTR FWD FM ELTON TREXLER (NC) RE DEFECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO 2500 HD PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *NJ THE CONSUMER STATED HE RECENTLY EXPERIENCED SUDDEN AND COMPLETE BRAKE FAILURE WHEN HE ATTEMPTED TO STOP. THE CONSUMER STATED HE DISCOVERED RUSTY SPOTS ON THE BRAKE LINES AND A HOLE THAT HAD COMPLETELY RUSTED THROUGH THE LINES WHICH ALLOWED BRAKE FLUID TO ESCAPE. *JB

FAX FROM DETECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *KB THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKE, IT WENT COMPLETELY TO THE FLOOR. THE CONSUMER FOUND A HOLE HAD COMPLETELY RUSTED THROUGH ONE OF THE BRAKE LINES. *JB

I AM THE ORIGINAL OWNER OF A 2002 CHEVROLET SILVERADO 2500HD PICKUP TRUCK. ON 12/11/09 WHILE DRIVING THE TRUCK, I APPLIED THE BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR, LEAVING ME WITH NO BRAKES. FORTUNATELY, I WAS GOING VERY SLOW AT THE TIME AND WAS ABLE TO ROLL TO A SLOW STOP WITH NO DAMAGE OR INJURY. I FOUND THAT MY BRAKE LINES WERE RUSTY WITH A HOLE ENTIRELY THROUGH ONE PLACE. I DID AN INTERNET SEARCH ON 'SILVERADO" AND 'RUSTY BRAKE LINES' AND FOUND NUMEROUS OTHER IRATE OWNERS WITH THE SAME PROBLEM. I CONTACTED GENERAL MOTORS AND WAS TOLD I WOULD NEED TO HAVE A DEALER INSPECT THE TRUCK BEFORE ANY ADDITIONAL ACTION COULD BE TAKEN. THIS IS THE RESULT: I WAS CHARGED $175.09 FOR HAULING THE VEHICLE 20 MILES TO THE NEAREST DEALER AND 'INSPECTING IT; YES, THE LINES WERE RUSTED OUT AS I HAD TOLD THEM; GENERAL MOTORS WILL PROVIDE NO FURTHER ACTION BECAUSE THE PROBLEM MAY BE THE RESULT OF 'LOW MILEAGE'; AND THE DEALER WANTS TO REPLACE THE BRAKE LINES FOR $1000.00. I LIVE IN NORTH CAROLINA AND HAVE DRIVEN AND WORKED ON VEHICLES FOR OVER 50 YEARS AND I HAVE NEVER BEFORE HAD A HOLE RUSTED IN A BRAKE LINE. THE SUDDEN AND UNEXPECTED LOSS OF BRAKES HAS TO BE A DEADLY DISASTER WAITING TO HAPPEN. *TR

I HAVE A 2002, CHEVROLET C2500HD PICKUP. THE PARKING BRAKE DOESN'T WORK BECAUSE THE REAR AXLE SEALS ARE LEAKING GREASE ONTO THE PARKING BRAKE SHOES. THIS PROBLEM STARTED AT ABOUT 80,000 MILES. THE CHEVROLET DEALER SAID THERE ARE NO SERVICE DIFFICULTY REPORTS REGARDING THIS PROBLEM SO THEY WON'T FIX IT. THE DEALER SAID THE REAR AXLE VENT IS OKAY AND THE AXLE IS NOT OVER FILLED. THE REAR AXLE SEALS SHOULD NOT BE LEAKING AT THIS LOW MILEAGE (BOTH AXLE SEALS ARE LEAKING). THE PICKUP HAS BEEN WELL CARED FOR, NO OFF ROAD USE, MOSTLY LIGHT PASSENGER HIGHWAY SERVICE WITH JUST A LITTLE TRAILER TOWING. THE REAR WHEEL BEARINGS ARE NOT NOISY AND HAVE VERY LITTLE PLAY. *TR

FUEL INJECTORS FAILED AND HAVE TO BE REPLACED. DUE TO PRIOR CLASS ACTION LAWSUIT WARRANTY WAS EXTENDED TO 200K MILES / 7 YEARS. AT 8 YEARS AND 75,000 MILES MINE FAILED. GM REFUSES TO REPLACE / EXTEND WARRANTY. MANY OTHER CUSTOMERS REPORT SAME PROBLEM AND RECURRING. COST TO REPAIR...$5200. GM SHOULD BE REQUIRED TO RECALL PARTS, REIMBURSE CURRENT AND PRIOR REPAIRS. *TR

ABS SLOW STOP ACTIVATION, A COMMON COMPLAINT WITH CHEVROLET TRUCKS AND SUV,S, CHEVROLET HAS REFUSED TO FIX THE PROBLEM ALTHOUGH IT IS WELL DOCUMENTED AND SOME MODELS RECALLED FOR THE SAME DEFECT. *TR

MY 2002 CHEVROLET SILVERADO 2500 HD WAS HAVING A PROBLEM WITH THE ABS SYSTEM ACTIVATING AT SLOW SPEEDS WHEN THE WHEELS WERE NOT ACTUALLY SLIDING. ALTHOUGH THE WHEELS WERE ACTING EXACTLY AS DESCRIBED IN RECALL BULLETIN 05068C, I WAS TOLD BY THE DEALER THAT MY TRUCK WAS NOT COVERED EVEN IF THE PROBLEM WAS DUE TO FRONT WHEEL SPEED SENSOR CORROSION AS DESCRIBED IN THE RECALL. I ALSO CALLED THE GM CUSTOMER ASSISTANCE CENTER AT 800-630-2438 WHERE THEY ALSO SAID MY TRUCK IS NOT COVERED EVEN THOUGH THE VIN IS WITHIN THE BRACKETS IN THE RECALL. I WAS GIVEN A CASE NUMBER OF 71-774131746. I TOOK MY TRUCK TO LARSON CHEVROLET IN SUPERIOR, WI ON NOVEMBER 10, 2009 WHERE THEY INSPECTED MY FRONT WHEELS AND FOUND THE CORROSION DESCRIBED IN THE RECALL. I HAD THEM REPAIR THE CORROSION AT MY EXPENSE. I THEN CONTACTED CUSTOMER ASSISTANCE AGAIN AND THEY AGREED TO FORWARD MY CASE TO A DISTRICT SPECIALIST. AFTER A COUPLE CONVERSATIONS WITH THE DISTRICT SPECIALIST ISAAC I WAS TOLD THAT MY TRUCK WOULD NOT BE COVERED BECAUSE 3/4 TON TRUCKS WERE EXCLUDED. NO REASON FOR EXCLUDING 3/4 TON TRUCKS WAS GIVEN. IT SEEMS TO ME THAT GM WAS IN ERROR WHEN 3/4 TON TRUCKS WERE EXCLUDED BECAUSE MY TRUCK HAD THE EXACT PROBLEM DESCRIBED IN THE RECALL. I WOULD LIKE TO SEE THE RECALL EXPANDED TO INCLUDE 3/4 TON TRUCKS AND TO HAVE MY EXPENSES OF $206.47 REIMBURSED. *TR

I CURRENTLY DRIVE A 2002 CHEVY SILVERADO 2500HD WITH AN 8.1L ENGINE. I'VE NOW TAKEN MY TRUCK INTO FOUR DIFFERENT MECHANICS FOR THE SAME ISSUE. MY TRUCK WILL RANDOMLY SHUT OFF THE ENGINE. I'VE HAD IT SHUT OFF AT STOPLIGHTS, AT HIGHWAY SPEEDS, DRIVING AROUND TOWN, AND EVERYTHING IN-BETWEEN. OCCASIONALLY, IT WON'T EVEN START. IT SOUNDS LIKE IT WANTS TO TURN OVER BUT TO NO AVAIL. AND WHEN IT STOPS, IT TAKES ABOUT 5 MINUTES TO FINALLY GET IT RESTARTED AND DRIVING AGAIN. OF COURSE, NO MECHANIC CAN EVER FIGURE OUT WHAT'S WRONG SINCE IT WON'T ACT UP IN THE SHOP. I'VE HAD THEM TELL ME IT COULD BE A HOST OF THINGS FROM AIR PROBLEMS TO FUEL LINE PROBLEMS TO ELECTRICAL ISSUES. NO ONE CAN GIVE ME A STRAIGHT ANSWER. I'VE EVEN HAD ONE MECHANIC DROP MY FUEL TANK TO INSPECT THE PUMP TO SEE IF IT'S THE PROBLEM. EVEN THEN, NOTHING ACTED UP. THERE NOW IS A CODE SHOWING UP SAYING MY CRANK SENSOR IS FAULTY. ALMOST EVERY MECHANIC IS CONVINCED IT'S MY FUEL PUMP BUT I HAVE GREAT PRESSURE IN THE LINES. I'VE NOTICED SEVERAL PEOPLE WITH MY SAME YEAR AND ENGINE HAVE HAD SIMILAR ISSUES. AS WELL, I NOTICED THERE WAS A RECALL FOR THE CRANK SENSORS ON 2001 MODELS BUT NOT 2002 MODELS. WHY IS THIS? I THINK THERE'S JUST AS MANY ISSUES IN THAT YEAR AS THERE ARE IN FOLLOWING YEARS. THIS ISSUE CAN BE A REAL PROBLEM IF I LOSE POWER STEERING AND WRECK DUE TO THE ENGINE SHUTTING OFF! HOW IS THIS NOT A RECALL FOR 2002 AND YET A RECALL FOR 2001? I HAVE YET TO SEE A SES LIGHT GO ON FOR THIS ISSUE. I'VE GOT JUST OVER 100

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. WHILE COASTING TO THE EMERGENCY LANE, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE FUEL INJECTORS FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 91968 AND THE CURRENT MILEAGE WAS 92000. UPDATED 3/17/10 *CN UPDATED 05/06/10

AFTER TRAVELING ON THE HIGHWAY FOR SIXTY MILES, THE TRUCK WAS BAKED FOR TRAFFIC AT HIGHWAY EXIT. THE BAKE PEDAL WENT DOWN ALMOST TO THE FLOOR. THE TRUCK DID SLOW DOWN, BUT BRAKING WAS NOT NORMAL. UPON INSPECTION IT WAS FOUND THAT THE BRAKE LINES COMING THE MASTER CYLINDER TO THE ABS AND FROM THE ABS TO THE FRONT BRAKES WERE RUSTED AND ONE LINE HAD A HOLE AND WAS LEAKING. FOUR BRAKE LINES WERE REPLACED. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE FAILED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF ON THE HIGHWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO HER RESIDENCE. A WARNING LIGHT ILLUMINATED ON THE DASHBOARD PRIOR TO THE ENGINE SHUTTING OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. A DISTRICT MANAGER STATED THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE SINCE THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 62,389.

THE REAR BRAKE LINE ON MY 2002 CHEVROLET SILVERADO 2500HD RUSTED OUT AND FAILED WHILE TOWING MY FIFTH WHEEL CAMPER.FORTUNATLY THE CAMPER BRAKES WERE FUNCTIONING PROPERLY AND I WAS ABLE TO STOP WITHOUT INCIDENT. I REMOVED AND REPLACED THE REAR BRAKE LINE WHEN I GOT THE TRUCK HOME.AS I WAS PUMPING THE BRAKES TO BLEED THE AIR OUT OF THE NEW LINE THE RIGHT FRONT LINE FAILED.IT WAS AT THIS TIME THAT I REALIZED HOW LUCKY I WAS TO HAVE AVOIDED A POTENTIALLY DEADLY INCIDENT. UPON INSPECTION OF THE REST OF THE LINES I FOUND THEM ALL TO BE RUSTED TO THE POINT THAT I WILL BE REPLACING ALL OF THE LINES ON THE TRUCK. *TR

WHILE TOWING AN 8000LB HORSE TRAILER AT SLOW SPEEDS, I ATTEMPTED TO BRAKE AND THE BRAKE LINE AT THE DRIVER SIDE FRONT WHEEL BROKE AND LEAKED, LEAVING ME ON THE EXPRESSWAY WITH NO STOPPING POWER. ALL BRAKE LINES WERE COMPLETELY RUSTED OUT WITH LESS THAN 50,000 MILES ON A 2002 WELL MAINTAINED,RECENTLY CHECKED OVER 2500HD. TOTALLY UNACCEPTABLE SITUATION, AND ONE THAT SOUNDS COMMONPLACE. *TR

SILVERADO 2500 HD V8 BRAKE & ROTOR REPLACEMENT 37,800 MILES WE PURCHASED A BRAND NEW 2002 CHEVROLET SILVERADO HD 4 X 4 FROM FITZGERALD AUTO MALL. THE TRUCK WAS PAMPERED, NO ROUGH OFF ROAD EXCURSIONS, EVEN KEPT IT IN THE GARAGE. WITH ONLY 37,800 MILES WE WERE LITERALLY SHOCKED TO DISCOVER ALL FOUR ROTORS NOT ONLY HAD SIGNIFICANT RUST BUT METAL WAS ACTUALLY CHIPPING, FLAKING, AND CRUMBLING FROM THE ROTORS. ALL FOUR ROTORS HAD TO BE REPLACED ALONG WITH THE BRAKE PADS. THE PADS HAD WORN BUT NOT [REPEAT NOT] DOWN TO THE "WEAR SENSORS" AND WERE REPLACED FOR SAFETY REASONS. THE COST FOR THE REPAIR WAS $1,150.00. WE HAVE OTHER VEHICLES "NONE OF THEM MANUFACTURED BY GM" AND NEVER EXPERIENCED THIS TYPE OF WEAR OR DAMAGE TO ROTORS. THE ONLY SAFETY RECALL WE WERE ADVISED OF AFFECTED THE TAILGATE CABLES. THE TAILGATE CABLES PREMATURELY CORRODED AND FAILED. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD BE ALERTED AS THIS POSES A SIGNIFICANT SAFETY RISK FOR ANYONE WHO UNWITTINGLY EXPERIENCES THIS PROBLEM. LEFT UNDETECTED THESE ROTORS WOULD HAVE FAILED CAUSING AN ABSOLUTE AND SUDDEN LOSS OF BRAKING CAPACITY. IF FORD MOTOR COMPANY HAD TO ACCEPT RESPONSIBILITY FOR RECALLING MILLIONS OF UNSAFE FIRESTONE TIRES - WHY HASN'T THIS PROBLEM BEEN ADDRESSED BY GM? *TR

2002 CHEVROLET 2500HD PICKUP TRUCK. WHILE MY DAUGHTER WAS DRIVING THE TRUCK, BOTH STEEL BRAKE LINES FROM THE MASTER CYLINDER FAILED CAUSING TOTAL LOSS OF BRAKES. TRUCK WAS TOWED TO DUNLAP-JOHNSON CHEVROLET CO.,INC. 919 E LIBERTY ST , YORK, SC 29745-2689 (803) 792-4152. CHEVROLET WAS CALLED AT 1-800-222-1020 AND CASE # 71-742-720900 WAS OPENED. I WAS CONTACTED ON JULY 21 BY CAROLINE LUCERO FROM CHEVROLET WHO STATED THAT THE BRAKE LINES FAILED BECAUSE OF ENVIRONMENTAL CONDITIONS IN THE NE UNITED STATES. HAVING BRAKE LINES THAT CAN FAIL WITHOUT WARNING CAUSING THE BRAKE PEDAL TO GO TO THE FLOORBOARD WHILE PROVIDING NO STOPPING EFFORT IS A VERY DANGEROUS SITUATION. THANKFULLY NO ONE WAS INJURED IN THIS INSTANCE; HOWEVER I SUSPECT THAT THE BRAKE LINE FAILURE IS PREMATURE BASED ON THE AGE AND MILEAGE OF THE VEHICLE AND POSSIBLY CAUSED BY DEFECTIVE MATERIALS. I AM SAVING THE BRAKE LINES IN CASE THEY ARE WANTED FOR TESTING OR INSPECTION. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND SHUT OFF COMPLETELY. THERE WAS NO POWER STEERING AND THE BRAKES WERE STIFF. THE VEHICLE RESTARTED AFTER A COUPLE OF MINUTES AND THE CONTACT DROVE TO HIS RESIDENCE. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE CRANK SENSOR WAS FAULTY AND RENDERED FAILURE CODE NUMBER P0335. THE CONTACT PAID FOR THE REPAIR. THE FAILURE MILEAGE WAS 98,696.

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. INTERMITTENTLY, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTERWARDS, THE VEHICLE STALLED. NORMALLY AFTER THE FAILURE OCCURS, THE VEHICLE IS ABLE TO BE RESTARTED. IN ADDITION, THE VEHICLE EXHIBITED A NO-START CONDITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE ALTERNATOR, ON-BOARD ASSEMBLY IN THE COMPUTER SYSTEM, THROTTLE PLATE, AND REPROGRAMMED THE PCM. THE REMEDIES HAVE NOT CORRECTED THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 07/24/09. *LJ

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS LIGHT ILLUMINATED. THE VEHICLE SLOWED DOWN, BUT DID NOT COME TO A COMPLETE STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR, BUT THE VEHICLE DID NOT STOP PROPERLY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK); HOWEVER, HER VIN WAS EXCLUDED BECAUSE SHE DOES NOT LIVE IN ONE OF THE AFFECTED STATES. THE CONTACT BELIEVES THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES ARE IDENTICAL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 119,000.

WHILE DRIVING FRONT LEFT WHEEL ASSY. SEPARATED FROM TRUCK CAUSING ME TO CRASH. TRUCK WAS A TOTAL LOSS. *TR

I OWN A 2002 CHEVROLET SILVERADO 2500 HD, 8.1 LITER, V8. IN THE PAST 4 MONTHS, THE VEHICLE COMPLETELY WOULD LOSE POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WOULD RESTART. IT DID NOT MATTER THE SPEED OF THE VEHICLE, NOR DISTANCE DRIVEN. THERE WAS NO DASH BOARD LIGHTS ON INDICATING ANY PROBLEMS. I STALLED SEVERAL TIMES IN TRAFFIC, NEARLY MISSING/CAUSING ACCIDENTS. THE DEALER HAD VEHICLE FOR 3 DAYS AND SAID THERE WAS NOTHING ON DIAGNOSTIC SHOWING PROBLEMS. I REFUSED VEHICLE STATING I WAS NOT GOING TO ENDANGER MYSELF OR FAMILY TILL RESOLVED. IT WAS DETERMINED, AFTER THE GM BLOG AND PERSONAL INTERNET SEARCH OF THIS VEHICLE COMPLAINTS, THE CRANKSHAFT POSITION SENSOR WAS BAD. THE DEALER REPLACED FOR A CHARGE OF $288.38 PARTS/LABOR AT MY EXPENSE. THIS VEHICLE NEEDS A RECALL FOR THIS PART AND SOMEONE IS GOING TO BE SERIOUSLY HURT, ESPECIALLY WHEN THERE IS NO INDICATION OF A PROBLEM SHOWING. CASE #71-71437694 FILED WITH CHEVROLET AT 1-800-630-2438. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAS FIRESTONE STEEL TEX A/T RADIAL TIRES, SIZE L245/75/R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED. THE DRIVER NOTICED THAT THE REAR PASSENGER SIDE TIRE EXHIBITED COMPLETE TREAD SEPARATION. THE TIRE WAS CHANGED AND REPLACED WITH A SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04T0003000. THE FAILURE AND CURRENT MILEAGES WERE 49,000. UPDATED 6/22/09 *CN UPDATED 06/25/09.*JB

I HAVE THE 2002 SILVERADO 2500HD WITH THE 8.1L ENGINE AND I HAVE RANDOM STALLING WHILE DRIVING AT ANY SPEED OR EVEN STANDING AT A STOP LIGHT. IT HAS JUST STARTED TO NOT START FROM A COLD START TOO. I BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS GIVING THE CRANKSHAFT POSITION SENSOR CODE AS DEFECTIVE. THERE IS ALREADY A RECALL ON SPECIFIC 8.1L FOR THE 2001 SILVERADO WITH THE EXACT SAME SYMPTOMS. *TR