Page 6 of 8 · complaints 251–300 of 351

2002 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic
Filed Mar 31, 200970,775 milesNH

I OWN A 2002 CHEVY 2500 HD AND THE LAST COUPLE OF MONTHS I NOTICED THE ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED. I THOUGHT THIS WAS RELATED TO WINTER SNOW/ICE BUT THIS CONTINUES ON DRY PAVEMENT. I CALLED CHEVY CUSTOMER SERVICE AND WAS ADVISED THERE WERE NO LISTED RECALLS FOR THIS VIN. FOUND NHTSA RECALL 05V379000 & ACTION # PE05020 LISTS EXACT SYMPTOMS OF VEHICLE EVERY TIME BREAKS ARE APPLIED AT LOW SPEED. ESTIMATED TIME AND COST TO REPAIR 2 HOURS AT APROX $180.00 A CHEVY DEALER WAS CALLED AND I WAS ADVISED THEY CANNOT REPAIR WITHOUT AUTHORIZED RECALL PER THE VIN. THIS SAFETY ISSUE SHOULD APPLY TO THE LISTED VIN. *TR

Engine and Engine Cooling
Filed Dec 23, 200895,000 milesNE

I HAVE A 2002 CHEVY SILVERADO 2500 HD 4X5 8.1, I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR A YEAR AGO AND NOW I AM GETTING THE ERROR CODE AGAIN STATING ITS IS BAD AGAIN. THIS IS NOT A CHEAP PART AND VERY DIFFICULT TO CHANGE, WHAT IS THE PROBLEM. *TR

Engine and Engine Cooling › Exhaust System
Filed Dec 18, 200893,450 milesIN

BROKEN EXHAUST BOLTS ON MY 2002 CHEVY 2500 HD TRUCK, I WENT TO THE LOCAL GARAGE AND THEY TOLD ME THEY HAD WORKED ON 6 OTHER TRUCKS WITH THE SAME PROBLEM. THERE WAS A GM SALES MEN THERE AND SAID THEY HAVE BEEN HAVING ALOT OF TROUBLE WITH THE BOLTS BREAKING ON THE 6.0 MOTORS. *TR

VisibilityCrash
Filed Dec 12, 200814,593 milesPA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE BACKING UP THE VEHICLE AT 1 MPH, THE REARVIEW MIRROR BECAME UNSTABLE. THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE BRAKE LIGHTS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THEY STATED THAT GM WAS AWARE OF THE REARVIEW MIRROR FAILURE; HOWEVER, THERE WAS NO CURRENT REMEDY. THE COST TO REPAIR THE DAMAGES MADE TO THE VEHICLE WOULD BE $4,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT SOMEONE WOULD CALL THE CONTACT. THE FAILURE MILEAGE WAS 14,593 AND CURRENT MILEAGE WAS 14,661.

Service Brakes, Hydraulic
Filed Dec 1, 200830,000 milesNY

WHEN STEPPING ON BRAKES AT A LOW SPEED, I HAVE VERY LITTLE BRAKING. FEW TIMES CAUSED ME TO COME VERY CLOSE TO VEHICLE IN FRONT OF ME. LOOKED UP ON INTERNET PROBLEMS FOR THIS VEHICLE & FOUND RECALL 05068C. CALLED CHEVY & THEY SAID VEHICLE DOES NOT HAVE RECALL FOR BRAKES. *TR

Service Brakes, Hydraulic
Filed Nov 14, 200851,000 milesNY

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ANTILOCK BRAKE SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 53,000.

Service Brakes, Hydraulic
Filed Nov 5, 200847,000 milesPA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE BRAKING AT LESS THAN 10 MPH. SEVERAL MECHANICS STATED THAT HE NEEDED TO REPLACE THE FRONT WHEEL SPEED SENSORS LOCATED IN THE HUB. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED OR PROPERLY DIAGNOSED. THE CURRENT MILEAGE WAS 49,080 AND FAILURE MILEAGE WAS 47,000.

Service Brakes, Hydraulic
Filed Nov 1, 200896,000 milesCT

UPON BRAKING PEDAL WENT TO FLOOR. RUSTED, PITTED MAIN BRAKE LINE FROM MASTER CYLINDER TO ABS PUMP. NO BRAKES. LINE REPAIRED. WHEN BLEEDING BRAKES ANOTHER LINE BURST. ALL LINES VERY RUSTED AND PITTED. ALL REPLACED. *TR

Engine and Engine Cooling
Filed Oct 20, 200852,000 milesMD

CHEVROLET 2500HD W/ 8.1 LITER ENGINE, STALLS AND HESITATES. THE ENGINE WILL USUALLY RESTART BUT WILL STALL AGAIN. I STALLED IN AN INTERSECTION AND WAS NEARLY STRUCK BY A FORD MUSTANG. DEALERSHIP DIAGNOSIS - CRANKSHAFT POSITION SENSOR. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 17, 200837,000 milesMA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 20 MPH AND APPROACHING A STOP SIGN, THE ANTILOCK BRAKING SYSTEM BEGAN TO PULSATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS UNABLE TO STOP AND THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE FAILURE WAS DUE TO CORROSION OF THE ANTILOCK BRAKE SYSTEM. SHE WAS INFORMED THAT THERE WAS A RECALL FOR THIS SPECIFIC COMPONENT AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED AND STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 37,000.

Engine and Engine Cooling › Engine
Filed Sep 4, 200855,000 milesOH

I HAVE A 2002 CHEVY SILVERADO 2500HD WITH A 8.1. TWO MONTHS AGO THE TRUCK JUST STALLED WHILE I WAS DRIVING IT AND THEN IMMEDIATELY RE-STARTED. SINCE THEN THERE HAVE BEEN SEVERAL OCCASIONS WHERE THE TRUCK SIMPLY SHUTS OFF WHILE I AM DRIVING. IT HAS BECOME PROGRESSIVELY DIFFICULT TO RESTART THE ENGINE. I STALLED OUT IN THE MIDDLE OF AN INTERSECTION THE OTHER DAY AND SAT THERE FOR 2-3 MINUTES TRYING TO START THE TRUCK. THERE SEEMS TO BE NO RHYME OR REASON TO WHEN OR WHY THIS HAPPENS. MY ENGINE LIGHT HAS NEVER BEEN TRIPPED BY THIS PROBLEM. AFTER READING THE TROUBLE CODES AND CONSULTING WITH SEVERAL MECHANICS WE DETERMINED THE PROBLEM TO BE THE CRANK SHAFT POSITION SENSOR. AS I READ THROUGH COMPLAINTS ON THIS WEBSITE I NOTICE THIS IS A FAIRLY COMMON PROBLEM. IT IS ALSO VERY DANGEROUS. WITH THE AMOUNT OF COMPLAINTS AND THE LEVEL OF DANGER ASSOCIATED WITH THIS I WOULD HOPE THIS WOULD BE RECALLED FOR THE SAFETY REASONS. *TR

Steering
Filed Aug 26, 2008100 milesAL

I HAVE A 2002 CHEVY SILVERADO 2500 HD TRUCK WITH 80,000 MILES. THE STEERING WHEEL 'PLAY' HAS BECOME PROGRESSIVELY MORE SLOPPY SINCE I PURCHASED THE NEW TRUCK. IT IS DIFFICULT TO SAFELY REMAIN IN MY DESIGNATED LANE WHEN AT HIGHWAY SPEEDS. THERE IS ABOUT 6-8 DEGREES OF STEERING WHEEL TRAVEL FROM SIDE TO SIDE BEFORE THE FRONT WHEELS TURN IN EITHER DIRECTION. ADDITIONALLY, THE STEERING WHEEL COLUMN, STEERING SHAFT, AND INTERMEDIATE SHAFT MAKE CLUNKING NOISES WHILE GOING OVER THE SLIGHTEST BUMP IN THE ROAD, AND WHILE TURNING. THE VIBRATION IS FELT IN THE STEERING WHEEL. IT HAS DONE THIS SINCE THE DAY I PURCHASED IT, AND GROWN PROGRESSIVELY WORSE. MY LOCAL DEALER COULD NOT INITIALLY DIAGNOSE THE PROBLEM (WHILE UNDER WARRANTY). I'VE DISCOVERED A CHEVY SERVICE BULLETIN 02-02-35-006A, WHICH HAS HAD MIXED SUCCESS. ADDITIONALLY, MANY OTHER OWNERS I'VE SPOKEN WITH HAVE HAD IDENTICAL PROBLEMS. (CHEVY SERVICE BULLETIN NO. 00-02-35-003K *JB IDENTIFIES SEVEN DIFFERENT MODELS THAT HAVE THE SAME MECHANICAL PROBLEM.). I AM MOST CONCERNED ABOUT THE POSSIBILITY OF STEERING FAILURE WHILE DRIVING. A RECALL SHOULD BE INITIATED TO REMEDY THIS SAFETY ISSUE. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 20, 200814,000 milesOH

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE FRONT ROTORS ARE RUSTING. THE REAR ROTORS ALSO RUSTED, BUT THEY WERE REPLACED UNDER WARRANTY. THE CURRENT MILEAGE WAS 27,129 AND FAILURE MILEAGE WAS 14,000. UPDATED 09/29/08. *LJ

Engine and Engine Cooling
Filed Aug 18, 200856,463 milesNY

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE CRANK POSITION SENSOR FAILED WHILE DRIVING LESS THAN 55 MPH. THE VEHICLE COMPLETELY LOST POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE RESTARTED. THE DEALER REPLACED THE BATTERY CABLE AND STATED THAT THE FAILURE WAS REMEDIED. THE FOLLOWING DAY, WHILE DRIVING 10 MPH, THE FAILURE RECURRED. THE DEALER PERFORMED A DIAGNOSTIC AND TOOK THE VEHICLE FOR A TEST DRIVE. THE VEHICLE FAILED AGAIN AND THE DEALER STATED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE. THEY REPLACED THE CRANKSHAFT POSITION SENSOR. THE FAILURE MILEAGE WAS 56,463 AND CURRENT MILEAGE WAS 64,000. UPDATED 10/16/08 *BF THE CONSUMER STATED THE 2002 MODELS WERE RECALLED FOR THIS PROBLEM. UPDATED 10/21/08. *JB

Service Brakes, Hydraulic
Filed Jul 26, 200886,000 milesMD

BRAKE LINE FAILURE ON MY 2002 CHEVROLET SILVERADO 2500HD. I WAS VERY FORTUNATE THAT THE LINE BROKE AT HOME WHILE I WAS PARKING MY TRAILER. APPARENTLY THERE IS A MAJOR PROBLEM WITH THE STEEL LINES RUSTING OUT PREMATURELY. IF YOU GO ON THE WEB AND LOOK UP BRAKE LINE FAILURE FOR THIS YEAR VEHICLE, YOU WILL FIND MANY. *TR

Service Brakes, Hydraulic
Filed Jun 11, 2008160,000 milesMI

BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS CONTROL UNIT AND FROM THE ABS CONTROL UNIT TO THE FRONT WHEEL BRAKES ARE RUSTED THROUGH. THIS OCCURRED ON JUNE 9, 2008. THE VEHICLE IS ONLY SIX YEARS OLD AND THE BRAKE LINE SHOULD NOT RUST THROUGH THAT QUICKLY. THIS IS A DANGEROUS CONDITION AS ALL OF THE BRAKE FLUID IS PUMPED OUT OF THE MASTER CYLINDER AND YOU THEN LOSE ALL BRAKING ON THE VEHICLE. *TR

Engine and Engine Cooling
Filed Jun 11, 200837,000 milesCA

WE OWN A 2002 CHEVROLET SILVERADO LS 2500 HD WITH ALLISON TRANS. & VORTEC 8100 8.1 LITER V8 ENGINE. THE CHECK-ENGINE LIGHT WAS COMING ON, THE ENGINE RAN ROUGH, AND SOMETIMES STALLED COMPLETELY, USUALLY AFTER STARTING UP FROM A STOP. OUR DEALER REPLACED THE CRANK SENSOR AND WE HAVE HAD NO PROBLEMS SINCE. HOWEVER, WE RECENTLY HEARD (AND FOUND INFORMATION ON YOUR WEBSITE) THAT 29 OF 2001 CHEVY OR GMC MODELS HAD A RECALL FOR CRANK SENSORS (NHTSA #EA06016). IS AN INVESTIGATION UNDER WAY FOR THE 2002 MODELS? WHO DO WE NEED TO CONTACT? *TR

StructureFire
Filed Jun 2, 200860,000 milesIL

DASHBOARD STARTING TO PEEL, VEHICLE IS HAS ALWAYS BEEN GARAGE KEPT, NOT DRIVEN TO WORK AND LEFT OUT IN SUN ALL DAY ON REGULAR BASIS. PEELS LIKE IT HAS A THIN MEMBRANE ON THE OUTSIDE AND IT IS MOLTING. *TR

Engine and Engine Cooling
Filed May 16, 2008110,000 milesPA

CRANKSHAFT POSITION SENSOR IS OPERATING INTERMITTENTLY CAUSING VEHICLE STALLING DURING NORMAL DRIVING. THIS FAILURE IS SO FAR RANDOM AND MAY OR MAY NOT OCCUR EACH TIME THE VEHICLE IS DRIVEN. NO SES LIGHT ACCOMPANIES THIS FAILURE. SO FAR ENGINE WILL RESTART AFTER 10-15 SECONDS WITH KEY OFF. THIS FAILURE SEEMS SIMILAR TO NHTSA CAMPAIGN # 07V521000 ADDRESSING THE SAME ISSUE ON THE PREVIOUS MODEL YEAR OF THIS VEHICLE. THIS FAILURE HAS BEEN ONGOING FOR THE PAST SEVERAL MONTHS AND SEEMS TO BE OCCURRING MORE FREQUENTLY LATELY. *TR

Engine and Engine Cooling
Filed Apr 1, 200868,000 milesWI

WHILE DRIVING UNDER NORMAL HIGHWAY CONDITIONS, THE ENGINE HAS STALLED THREE TIMES IN TWO WEEKS. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES. AT THIS POINT I HAVE BEEN ABLE TO SAFELY PULL OFF OF THE ROAD, AS IT HAS NOT OCCURRED DURING CONGESTED TRAFFIC. WHILE SEARCHING THE DATABASE I FOUND SIMILAR FAILURES OF 2001 8.1L ENGINES THAT WERE RECALLED TO REPLACE THE CRANKSHAFT POSITION SENSOR. *TR

Engine and Engine Cooling › Engine › Diesel
Filed Apr 1, 2008999,999 milesWY

2002 CHEVROLET SILVERADO EQUIPPED WITH DURAMAX DIESEL ENGINE, FUEL INJECTOR BODIES CRACKED FILLING ENGINE CRANK CASE WITH DIESEL FUEL. I FOUND THE CONDITION BEFORE ANY DAMAGE COULD OCCUR. IF THIS CONDITION WAS NOT CAUGHT LIKE I DID, THE FUEL IN THE OIL WOULD OVER FLOW FROM THE ENGINE CRANK CASE AND SPRAY UNDER THE VEHICLE POTENTIALLY CAUSING A FIRE. VEHICLE WAS TAKEN TO CHEVROLET DEALERSHIP WHERE THE FUEL INJECTORS ARE BEING REPLACED BY A SPECIAL CAMPAIGN. DEALER WAS RELUCTANT TO REPLACE FUEL INJECTORS DUE TO NOT MEETING ALL CONDITIONS MANDATED BY GM. GM HAS EXTENDED WARRANTY FOR THIS PROBLEM TO 7 YEARS OR 200K MILES, BUT HAS NOT DONE A RECALL. THESE FUEL INJECTORS HAVE AN EXTREMELY HIGH FAILURE RATE AND MANY LEAK FUEL INTO THE CRANK CASE WHICH COULD BE A POTENTIAL FIRE HAZARD. *TR

Tires
Filed Mar 30, 200840,600 milesFL

MY TIRE TREAD CAME COMPLETELY OFF AS I WAS GOING 70MPH ON FLORIDA TURNPIKE YESTERDAY, ALMOST CAUSING AN ACCIDENT, AND RIPPED MY WHOLE PLASTIC DUST PROTECTOR, (NOT SURE OF PROPER NAME) OFF. TIRES ARE FIRESTONE STEELEX AT LT 245/75/R16 WHICH HAD 40,000MILES, BUT SHOWED VERY LITTLE WEAR. AAA CAME AND GOT ME ON THE ROAD AGAIN, BUT WAS REALLY A FRIGHTENING EXPERIENCE. ANY OTHER COMPLAINTS ON THESE TIRES? THESE WERE THE ORIGINAL TIRES ON MY CHEVY SILVERADO WHICH I BOUGHT NEW, AND HAVE MAINTAINED FAITHFULLY. *TR

Fuel System, Other › Fuel Injection System
Filed Feb 13, 2008125,000 milesLA

FUEL LEAK - FUEL CONSUMPTION - LACK OF POWER - SMOKING - HARD TO START - NO ACCELERATING POWER. I HAVE SINCE STARTED SOME RESEARCH ON THIS ISSUE AND COME TO FIND OUT THAT THERE HAS BEEN MULTIPLE ENGINE RECALLS IN MY SAME CLASS FROM THE SAME MANUFACTURING COMPANY, HOWEVER MY VIN# HAS NOT BEEN RECALLED YET. I HAVE LODGED A FORMAL COMPLAINT WITH THE BBB AND HAVE ADDRESSED MY CONCERNS DIRECTLY WITH GM HOWEVER THEY HAVE NOT TAKEN ANY ACTION TO RESOLVE THIS ISSUE BEFORE IT HURTS OR KILLS SOMEONE. *TR

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Feb 13, 200892,000 milesNJ

FAILURE OF ENGINE DUE TO FUEL INJECTORS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Feb 3, 2008126,800 milesMA

2002 SILVERADO K2500HD, ANTILOCK BRAKES ENGAGE UNDER 15 MPH. HAVE DONE THIS EVERYTIME I STOPPED SINCE I BOUGHT IT 1/11/08. I AM TOLD THERE IS NO RECALL ON MY TRUCK, JUST THE 1500 SILVERADO. TRUCK IS DOING THE SAME THING AS THE RECALL FOR THE SMALLER TRUCK. *TR

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Jan 26, 2008VA

PARKING BRAKE ON 2002 SILVERADO 2500 PICKUP FAILS TO HOLD. POTENTIAL FOR ROLL AWAY CAUSING ACCIDENT WITH POTENTIAL FOR BODILY HARM. *TR

Structure
Filed Jan 14, 2008135,000 milesNJ

CHEVROLET SILVERADO 2002 AND OTHERS HAVE A SERIOUS BRAKE LINE RUST OUT CONDITION. THIS CAN CAUSE LOSS OF BRAKES AND CRASH. THE LINES SHOULD NOT RUST OUT ON 6 YEARS. *TR

Engine and Engine Cooling
Filed Jan 13, 200890,000 milesNJ

VEHICLE STALLS SUDDNLY WHILE DRIVING. NO DEFINITE PATTERN TO THE STALLING. STALLS AT LEAST ONCE A DAY. HAS BEEN OCCURING FOR ABOUT THE LAST YEAR TO YEAR AND A HALF. WILL PULL OVER, WAIT ANYWHERE BETWEEN 5-20MIN AND THE VEHICLE WIL START AGAIN. *TR

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Jan 7, 200878,000 milesOH

JUST REGARDING GM RECALL NO. 06083 ALL 2001 SILVERADO @500/3500 HD MODELS WITH THE 8.1L GAS ENGINES: ALL THE CRANKSHAFT SENSORS ARE TO BE RECALLED IN THAT YEAR ONLY WHEN THE PROBLEM EXIST IN ALL 8.1L ENGINES UP TO 2006. I HAD A 900 DOLLAR BILL FROM A DEALERSHIP TO TRY AND FIX THIS PROBLEM AND THEN THE PROBLEM WASN'T EVEN SOLVED. I BOUGHT THE PART MYSELF AND INSTALLED IT MYSELF. I FEEL THAT ALL YEARS SHOULD BE RECALLED. THIS IS A SERIOUS PROBLEM BECAUSE THE ENGINE WOULD FAIL WHILE DRIVING DOWN THE ROAD A HIGHWAY SPEEDS. THANKS *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 30, 200750,000 milesMI

THE BRAKE PROBLEM OCCURS AT SLOW SPEEDS AND THE ANTI-LOCK BRAKES ENGAGE AT THE WRONG TIME, REQUIRING A GREATER DISTANCE TO STOP. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 15, 2007130,465 milesTX

VIBRATION CLIP BREAKS INSIDE TRANSFER CASE RUBBING HOLE THRU REAR CASE HALF CAUSING LOSS OF FLUID AND RUINING ENTIRE TRANSFER CASE ASSEMBLY. REPAIR COST APPROX. $2000.00. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 15, 200738,700 milesMI

2002 CHEVROLET K2500HD , THE ANTI-LOCK BRAKES ACTIVATE AT SLOW SPEEDS DURING GENTLE BRAKING. SAME TROUBLE AS DESCRIBED IN NHTSA CAMPAIGN # 05V379000 / CHEVY RECALL # 05068. I HAVE THE SAME SYMPTOMS AS DESCRIBED IN THIS DOCUMENT BUT MY DEALER AND THE GM CUST. SERV. LINE BOTH ADVISE THAT MY TRUCK IS NOT INCLUDED IN THE RECALL. SERVICE MANAGER AT LOCAL CHEVROLET DEALERSHIP SAID $230 FOR THE SAME WORK AS STATED IN THE RECALL PLUS $80 FOR EACH SENSOR IF THEY BREAK WHEN BEING REMOVED WHICH THEY SEEM PRONE TO DO. OR HE SAID THAT I COULD PULL THE FUSE TO THE ABS SYSTEM, BUT THEY COULD NOT. GM CUSTOMER SERVICE CONTACT SAID THEY COULD NOT HELP WITH THE BREAK PROBLEM BUT OFFERED A COUPON FOR OTHER SERVICE IE> OIL CHANGE. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 27, 2007197,000 milesIA

2002 CHEVROLET K2500HD , THE ANTI-LOCK BRAKES ACTIVATED AT SLOW SPEEDS DURING GENTLE BRAKING. SAME TROUBLE AS DESCRIBED IN NHTSA CAMPAIGN # 05V379000 / CHEVY RECALL # 05068. I HAVE THE SAME SYMPTOMS AS DESCRIBED IN THIS DOCUMENT BUT MY DEALER AND THE GM CUST. SERV. LINE BOTH ADVISE THAT MY TRUCK IS NOT INCLUDED IN THE RECALL. *JB

Steering › Electric Power Assist System
Filed Aug 22, 200746,000 milesCA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING 5 MPH IN REVERSE, THE POWER STEERING FAILED. THE CONTACT SHUT OFF THE ENGINE AND HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 46,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 7, 200721,000 milesPA

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE APPLYING THE BRAKES AT 5 MPH, THE BRAKE PEDAL WOULD PULSE AND GRIND. TWO TO THREE SECONDS LATER, THE VEHICLE WOULD STOP. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 22,000 AND FAILURE MILEAGE WAS 21,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

Electrical System
Filed Jul 19, 200750,000 milesMO

MY 2002 CHEVY 2500 HD SILVERADO WITH 8.1 ENGINE QUITS RUNNING WHILE DRIVING. DOES NOT MATTER WHAT SPEED I'M GOING, IT JUST STOPS RUNNING. AFTER I PULL OVER PUT TRUCK IN PARK, TURN KEY OFF FOR A FEW MINUTES IT WILL USUALLY START UP. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 16, 2007100,000 milesNY

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHEN THE VEHICLE COMES TO A STOP, THE ANTILOCK BRAKING SYSTEM ACTIVATES. HOWEVER, THE VEHICLE ROLLS APPROXIMATELY FIVE MORE FEET BEFORE COMING TO A COMPLETE STOP. THE CONTACT'S VIN IS EXCLUDED FROM RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 100,000.

Visibility › Windshield
Filed Jul 10, 200757,000 milesCO

TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. ON JULY 9, 2007, WHILE DRIVING 5MPH AND ENGAGING THE WIPERS, THE WIPER FLUID SOUNDED LIKE PIECES OF ICE CHIPS WERE HITTING THE WINDOW. THE FRONT WINDOW CRACKED ON THE DRIVER SIDE. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE GLASS WAS DEFECTIVE. THE FAILURE HAS NOT BEEN DIAGNOSED. THE VIN AND ENGINE SIZE ARE UNAVAILABLE. THE VEHICLE DOES NOT HAVE CRUISE CONTROL. THE FAILURE AND CURRENT MILEAGE WERE 57,000.

Steering › Gear Box (other Than Rack and Pinion)
Filed Jun 14, 200738,000 milesOH

2002 CHEVROLET SILVERADO 2500HD 4WD. STEERING BOX FAILURE. VEHICLE HAS HAD A "CLUNKING" NOISE IN THE GEAR BOX SINCE NEW, WITH THE STEERING OFF CENTER TO THE 2 O'CLOCK POSITION. DEALER HAS REMEDIED SEVERAL TIMES BY GREASING THE BOX. TOOK IN FOR SERVICE ON SAME PROBLEM. DEALER FOUND THE STEERING BOX WAS BROKEN AND APPEARED TO HAVE BEEN SINCE NEW. GREASE WAS FULL OF RUST. DEALER REPLACED UNDER EXTENDED WARRANTY. CHARGED ME TO REMOVE AFTER MARKET PLOW EQUIPMENT. ANTI LOCK BRAKE FAILURE. 2ND OCCASION. BRAKES FAILURE AT LOW SPEED. DEALER REFUSED TO CORRECT UNDER EXTENDED WARRANTY. PER GM THIS IS NOT COVERED UNDER RECALL NHTSA CAMPAIGN # 05V379000 & IS A "SERVICE" ITEM. COST OVER $300 TO CLEAN. *TR

Power Train › Automatic Transmission
Filed Jun 12, 200783,000 milesMI

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. AFTER THE VEHICLE WAS DRIVEN 65 MPH AND THEN PARKED, THE CONTACT NOTICED TRANSMISSION FLUID GUSHING OUT FROM UNDERNEATH THE VEHICLE. HE LATER DISCOVERED THAT THERE WAS A CRACK IN THE REAR TRANSMISSION ADAPTER, CAUSED BY A FAULTY UNIVERSAL JOINT. THE DEALER HAS REPAIRED THE VEHICLE. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 83,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 2, 200751,250 milesPA

WHEN APPLYING THE BRAKES WHEN COMING TO A STOP, THE ANTILOCK BRAKE SYSTEM ACTIVATES, CAUSING THE VEHICLE TO TAKE MUCH LONGER TO STOP, AND FEEL AS THOUGH IT MAY NOT STOP. THE PROBLEM BECAME PROGRESSIVELY WORSE AND WAS A SAFETY ISSUE WHICH NEEDED TO BE CORRECTED. ALTHOUGH THIS PROBLEM IS WELL DOCUMENTED FOR CHEVY VEHICLES (CASE #05V379000), WE DID NOT RECEIVE A RECALL NOTICE. WE TOOK THE VEHICLE TO A DEALER, WHO CONFIRMED THAT THE VIN WAS NOT ONE OF THOSE RECALLED. I CALLED CHEVY, WHO ALSO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. BECAUSE IT WAS A SAFETY HAZARD WHICH COULD HAVE RESULTED IN AN ACCIDENT, WE HAD THE VEHICLE FIXED. THE DEALER CHARGED US TO CORRECT IT, WITH THE SAME EXACT SOLUTION AS IN THE RECALL. THE ANTILOCK BRAKE SENSORS WERE REMOVED, CLEANED AND PUT BACK IN, CORRECTING THE PROBLEM. IT SEEMS AS THOUGH THE 2002 CHEVY SILVERADO HD PICKUP WAS EXCLUDED FROM THE RECALL, EVEN THOUGH THE SAME PROBLEM EXISTS AS IN THE OTHER SILVERADO PICKUPS. IT IS EVEN MORE OF A SAFETY HAZARD SINCE IT IS A HEAVIER TRUCK. CHEVY NEEDS TO RECALL ALL OF THE VEHICLES THAT HAVE THIS SAME PROBLEM, OR AT LEAST COVER THE EXPENSES FOR THOSE WHO BRING IT IN FOR SERVICE FOR THE SAME ISSUE AS RECALLED IN OTHER VEHICLES. *TR

Steering › Linkages
Filed Feb 22, 2007CA

I HAVE A 2002 CHEVY SILVERADO 2500 HD TRUCK. THE STEERING WHEEL COLUMN, STEERING SHAFT. AND INTERMEDIATE SHAFT MAKE CLUNKING NOISES WHILE TURNING RIGHT OR LEFT AND IS FELT IN THE STEERING WHEEL. CHEVY'S FIX IS TO REMOVE THE INTERMEDIATE SHAFT AND LUBRICATE IT, THEN RE-ASSEMBLE THE STEERING SHAFT. THIS PROBLEM FIRST HAPPENED TO ME 6/04 WITH ONLY 19,748 MILES ON MY TRUCK UNDER WARRANTY NOW ITS HAPPENED AGAIN 2/07 WITH 36,100 MILES ON MY TRUCK. AGAIN, THERE FIX IS PER THERE SERVICE BULLETIN 02-02-35-006A,REMOVE SHAFT AND LUBRICATE THEN RE-ASSEMBLE, NOW IT COST ME NOT WARRANTY. THIS SEEMS TO BE A ON GOING PROBLEM WITH MY TRUCK. WHAT HAPPENS IF I DON"T SPEND THE MONEY AND GET IT RE-LUBED EVERY COUPLE OF YEARS. WILL THE SPINES WEAR- OUT OR BRAKE, THEN POSSIBLE CAUSING STEERING FAILURE WHILE DRIVING???? THIS PROBLEM MAY BE ABLE TO BE RESOLVED BY INSTALLING A GREASE FITTING ON THE SHAFT. I FELL THIS SHOULD BE A RECALL TO BE FIXED BY CHEVY. CHEVY HAS A SERVICE BULLETIN THAT SHOWS SEVEN DIFFERENT MODELS THAT HAVE THE SAME MECHANICAL PROBLEM. BULLETIN NO. 00-02-35-003K *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 26, 200758,049 milesMD

TL* - THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE 2002 CHEVROLET SILVERADO THE HARD BRAKE LINE RUPTURED. T THERE WERE NO WARNING INDICATORS. . THE CONTACT HAD JUST PICKED UP THE VEHICLE FROM THE DEALER AFTER HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE. THE DEALER DIAGNOSED THE FAILURE AS THE BRAKE LINE HAVING CORRODED. *AK

Parking Brake
Filed Jan 2, 200743,000 milesMO

PARKING BRAKE DOES NOT HOLD VEHICLE AFTER RECALLED REPAIRS PERFORMED. DEALER REFUSED REPAIR. *JB

Parking Brake
Filed Dec 19, 200616,000 milesPA

TL*- WHEN CONTACT PARKS ON A HILL AND APPLIES THE PARKING BRAKE, QUITE OFTEN THE VEHICLE TRIES TO DRIFT. THE CONTACT STATES THAT WEATHER CONDITION AREN'T A PROBLEM WITH THE DRIFTING. HE HAS PARKED ON A HILL WHEN IT HAS BEEN DRY, WET OR SNOWING AND THE PROBLEM CONTINUES. THE CONTACT IS CONCERN BECAUSE HE HAS BROUGHT HIS VEHICLE OVER AND OVER TO THE DEALERSHIP AND THEY STATED THAT THERE ISN'T ANYTHING WRONG WITH THE VEHICLE. THE CONTACT CAN PROVIDE COPIES OF INVOICES IF NEEDED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Dec 8, 200689,562 milesOH

DT*: THE CONTACT STATED WHEN SLOWING THE VEHICLE TO A STOP, THE ABS SYSTEM FAILED WHEN THE VEHICLE SLOWED TO 10 MPH AND CAUSED THE PEDAL TO VIBRATE BADLY AND THE VEHICLE CONTINUED FORWARD MOTION FOR ANOTHER 5-10 FEET. THE SERVICE DEALER REPAIRED THE PROBLEM. THE MANUFACTURER WAS NOTIFIED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 31, 2006138,000 milesMI

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT LOW SPEEDS, THE ABS ACTIVATED AND THERE WAS AN INCREASED STOPPING DISTANCE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ABS WHEEL SENSORS NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. UPDATED 11/30/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 13, 200654,000 milesMA

DT*: THE CONTACT STATED THE ABS WAS NOT FUNCTIONING AT LOW SPEEDS WHICH BECAME PROGRESSIVELY WORSE. THERE WAS A NHTSA RECALL #05V379000 PERTAINING TO SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE DEALER WAS CONTACTED, AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALSO CONTACTED, AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM

Engine and Engine Cooling › Engine
Filed Oct 10, 200674,950 milesPA

2002 2500HD SILVERADO WITH 8.1 ENGINE. TWO TIMES IT CRANKED WITH NO START. TWO OTHER TIMES IT SHUT OFF AT HIGHWAY SPEEDS WITH NO WARNING OF ANY KIND. CHANGED THE FUEL PUMP AND FUEL FILTER. FINALLY CHANGED THE CRANK SENSOR. THE SENSOR FIXED THE PROBLEM. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 27, 200654,000 milesNY

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 5 MPH, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/17/2006 - *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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