Owners filed 47 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Frame and Members
6
1
0
0
Latches/Locks/Linkages › Doors › Latch
6
0
0
0
Seat Belts › Front › Retractor
5
0
0
0
Structure › Body › Door
4
0
0
0
Structure
4
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc
3
1
0
0
Service Brakes, Hydraulic › Foundation Components
2
0
0
0
Air Bags › Frontal
2
2
0
0
Visibility › Windshield Wiper/Washer › Motor
1
0
0
0
Suspension
1
1
0
0
2 safety recalls
Part 573 reports
Seats99I003000
Filed Jun 8, 1999187,459 vehiclesGeneral Motors Corp.
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH FRONT BUCKET SEATS. THE FRONT SEAT RECLINER MECHANISM LOWER BOLTS CAN LOOSEN. A LOOSE BOLT COULD FATIGUE AND BREAK, RESULTING IN THE SEAT BACK FALLING REARWARD.
Risk. THE SEAT COULD SUDDENLY FALL BACKWARD, DISTRACTING THE DRIVER, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL TIGHTEN OR REPLACE THE BOLTS AT NO CHARGE TO THE OWNERS. THIS POLICY IS IN EFFECT UNTIL JUNE 30, 2002.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT AND WISCONSIN. THE REAR CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. IF BOTH BOLTS PULL THROUGH, THE REAR CRADLE WOULD NOT LONGER BE SUPPORTED AT THESE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT CAN SEPARATE FROM THE STEERING GEAR.
Risk. IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A VEHICLE CRASH COULD RESULT.
Remedy. DEALERS WILL REPLACE THE REAR CRADLE BOLTS AND RETAINERS.
What owners reported
Newest filings
Structure › Frame and MembersCrash
Filed Jul 28, 2010131,000 milesWI
1991 CHEVY LUMINA APV,WHILE DRIVING OVER NOT SO SMOOTH WISCONSIN STREETS THE FRAME RETAINER ROTTED OFF OF THE MOUNTING BOLT CAUSING THE FRAME RAIL TO DROP DOWN OVER 4 INCHES CAUSING POOR STEERING CONTROL. THE VEHICLE WAS AT THIS POINT UNSAFE TO OPERATE. GM HAS A RECALL CAMPAIGN FOR THIS HOWEVER THEY REFUSE TO HONOR IT. *TR
Structure
Filed Jul 9, 2010143,000 milesOH
TL*THE CONTACT OWNS A 1991 CHEVROLET LUMINA APV. WHILE DRIVING APPROXIMATELY 2 MPH IT BECAME DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPIN AROUND WITH NO RESISTANCE; HOWEVER, THE VEHICLE WOULD NOT MOVE IN ANY DIRECTION THAT THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TURNED OFF AND TOWED TO HIS RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 00V189000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 143,000.
Structure › Frame and Members
Filed Jul 26, 2007168,000 milesMN
TL*THE CONTACT OWNS A 1991 CHEVROLET LUMINA APV. WHILE DRIVING 15 MPH, THE CONTACT LOST STEERING ABILITY. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR TWO BOLTS THAT HOLD THE ENGINE FAILED, WHICH CAUSED THE STEERING COLUMN TO DISCONNECT. AS OF JULY 26, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 168,000. UPDATED 02/01/08. *LJ
Latches/Locks/Linkages › Doors › Latch
Filed May 2, 2006206,000 milesGA
DT*: THE CONTACT STATED ONLY THE SLIDING SIDE DOOR WILL OPEN FROM THE OUTSIDE OF THE VEHICLE. THE PASSENGER DOOR AND LIFT GATE FAILED FIRST SEVERAL MONTHS AGO. NOW THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE DOOR HANDLES WILL PULL UP HOWEVER THE LOCK WILL NOT DISENGAGE. THE DEALER HAS NOT BEEN ALERTED. UPDATED 05/30/06 ABOUT 6 WEEKS AGO THE DRIVER'S DOOR STARTED DOING THE SAME THING. CONTACT HAS TO ENTER THE VEHICLE THROUGH THE SLIDING DOORS. *TT
Structure
Filed Apr 28, 2003MN
THE CRADLE BOLTS RUSTED AND PULLED THROUGH THE FRAME. *JB *TS
Structure
Filed Aug 5, 2002OH
WHILE DRIVING 70 MPH AND WITHOUT WARNING ENGINE CRADLE BOLT RETAINERS BROKE OFF AND RELEASED TRANSMISSION. DEALER HAS BEEN NOTIFIED; HOWEVER ,WAS UNABLE TO REMEDY THE PROBLEM.*AK
Electrical System › IgnitionFire
Filed Mar 21, 2002PA
I TOOK MY VAN TO THE SHOP FOR A TRANSMISSION LEAK, SHOP MAN TOOK THE VAN INSIDE TURNED OFF THE CAR WITH THE KEY IN HIS HANDS THE VAN WAS SMOKING AND THE STARTER WAS TURNING THE ENGINE WITHOUT THE KEYS INSIDE , THE IGNITION SWITCH WAS BURNING AND THE CONNECTORS . NOW THERE IS TWO OTHER LUMINA VAN THAT HAD ELECTRICAL FIRE BUT THERE WAS NO ONE TO STOP IT SO IT COUGHT ON FIRE. THAT IS ONLY THE TWO VAN THAT HAD THE SAME THING .NOW THERE ARE TWO LUMINA VAN THAT ELECTRICALS IN HIS HANDS. *AK
Electrical System › Ignition › Switch
Filed Mar 15, 2002PA
AFTER SHUTTING OFF ENGINE IGNITION SWITCH STARTED SMOKING, IGNITION SWITCH HAD TO BE REPLACED.*AK
Structure
Filed Jan 28, 2002NY
THIS VEHICLE MODEL YEAR HAS AN ACTIVE RECALL,NHTSA # 97V058000. HOWEVER CHEVROLET STATES THAT MY VEHICLE FALLS OUTSIDE THE RANGE OF APPLICABLE VINS, AND WILL NOT PERFORM THE RECALL. THIS VEHICLE'S REAR CRADLE BOLTS PULLED THROUGH THE RETAINERS, JUST AS WRITTEN IN THE RECALL NOTICE. LUCKILY THE OPERATOR WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND AVOID AN ACCIDENT. (IT WAS THE ONLY CAR ON THE ROAD AT THE TIME). NHTSA MAY WANT TO INVESTIGATE AND HAVE GMC INCREASE THE RANGE OF VINS APPLICABLE TO THIS CAMPAIGN. ******DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS******757420.*AK *JB
Service Brakes, Hydraulic › Foundation Components
Filed Sep 12, 2001VT
LEFT REAR WHEEL WOULD LOCK UP WHEN BRAKES ARE APPLIED ON WET ROAD. VEHICLE BEEN TO AN INDEPENDENT REPAIR SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. HAVE A APPOINTMENT WITH DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Structure › Frame and Members
Filed Jul 19, 2001CO
I WAS DRIVING 25 TO 30 MPH WHEN THE CARRIAGE DROPPED OUT OF THE VEHICLE CAUSING THE STEERING TO ALSO BE PULLED OUT. THE ENGINE DROPPED APPROXAMATELY 6 INCHES AND THE TIE RODS WHERE ALSO BENT.*AK
SuspensionCrash
Filed May 17, 2000TN
STRUT ROD ON FRONT PASSENGER'S SIDE CAME LOOSE FROM THE TOP, RESULTING IN AN ACCIDENT. PLEASE PROVIDE FURTHER NFORMATION. *AK
Air Bags › FrontalCrash
Filed May 11, 2000WI
WHILE DRIVING ABOUT 30 MPH CONSUMER'S VEHICLE WAS STRUCK IN THE FRONT BY ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Air Bags › FrontalCrash
Filed May 8, 2000WI
WHILE DRIVING NORTH ON THE HIGHWAY HAD MADE A U- TURN AND WAS STRUCK BY A DRUNKEN DRIVER THAT HAD CROSSED THE LANES. NEITHER AIRBAG DEPLOYED, NOR HAD THE SEAT RECLINED BACKWARDS, UPON IMPACT. *AK
Latches/Locks/Linkages › Doors › Latch
Filed Mar 16, 2000GA
CONSUMER IS UNABLE TO GET INSIDE OF VEHICLE THROUGH DRIVER'S OR PASSENGER'S DOORS. THE KEY WON'T UNLOCK DOORS, AND HANDLES WILL NOT WORK. WILL NEED TO GET INTO VEHICLE THROUGH THE SLIDING DOOR. *AK
Latches/Locks/Linkages › Doors › Latch
Filed Feb 1, 2000PA
WHILE TRYING TO OPEN SLIDING DOOR FROM THE OUTSIDE DOOR WOULD NOT OPEN. CONUSMER TRIED TO OPEN FROM THE INSIDE, STILL DOOR WOULD NOT OPEN. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFOMATON. *AK
Structure › Body › Door
Filed Jan 27, 2000PA
SLIDING SIDE DOOR OUTSIDE HANDLE BROKE OFF IN CONSUMER'S HAND. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Seat Belts › Front › Retractor
Filed Jan 24, 2000TN
REAR SEAT BELTS AND DRIVER'S SEAT BELT WILL NOT RETRACT. DEALER HAS BEEN NOTIFIED, AND WILL NOT REPAIR. PLEASE PROVIDE FURTHER INFORMATION. *AK
Seat Belts › Front › Retractor
Filed Jan 24, 2000TX
SEAT BELT RETRACTOR WILL NOT RETRACT BACK INTO POSITION, WILL NOT HOLD OCCUPANT, CAUSING LOSS OF PROTECTION. *AK
Engine and Engine Cooling › Engine
Filed Jan 10, 2000VT
THE FRONT SUBFRAME MOUNTING BOLTS RUSTED CAUSING THE RETAINERS AND FRAME MOUNTS TO SLIP OFF THE BOLTS. THE CAR WAS IN THE YARD WHEN THIS HAPPENED. I DID FIND A RECALL ON THESE BOLTS AND RETAINERS UNDER A 1991 LUMINA. HOWEVER THE DEALERSHIP IN MY AREA (SHEARER CHEVEROLET OF SOUTH BURLINGTON VERMONT) INFORMED ME THAT MY CAR"S VIN NUMBER DID NOT FALL UNDER THAT RECALL. MY QUESTION IS IF MY VIN NUMBER DID NOT FALL UNDER THAT RECALL AND THE SAME THING HAPPENED TO MY CAR AS THE REST OF THEM DOE'S IT NOT MAKE SENSE THAT THERE ARE MORE LUMINA"S OUT THERE THAT THIS COULD HAPPEN TO? AND IF SO HAS IT ALL READY. WHEN THESE MOUNTS POP OFF THE BOLTS THE STEERING HOUSEING COMES APART, AND BELIEVE ME IT COMES APART. I ONLY THANK GOD THAT I WAS BACKING OUT OF MY YARD WHEN THIS HAPPENED TOO ME.AGAIN I ASK THE QUESTION IF MY CAR DID THESAME THING THAT THE RECALL SAID IT WOULD DO IS IT POSSIBLE THAT THERE ARE OTHER LUMINA'S OUT THERE THAT THIS COULD HAPPENED TOO? AND BY THE WAY WHY WON'T THE DEALER HERE LET ME HAVE THE RECALL BOLTS AFTER THIS HAS HAPPEND TO ME INSTEAD OF CHARGING ME FOR THEM? THANKS. LYLE BAXTER *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 8, 1999. Source: NHTSA Office of Defects Investigation.