Page 6 of 13 · complaints 251–300 of 638

2014 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Dec 18, 2019103,000 milesIL

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE EXHIBITED DIFFICULTY STARTING AND EXPERIENCED ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL DARKENED, THE RPMS PROVIDED INCORRECT READINGS, AND THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE ALTERNATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURES. THE CONTACT STATED THAT THE VEHICLE HAD FRONT VENTED HEATED SEATS AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBERS 15V465000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,000.

Steering
Filed Dec 17, 201938,000 milesNJ

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE MAKING A TURN. IN ADDITION, THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED RICHARD LUCAS CHEVROLET AT 732-634-0100 (LOCATED AT 1077 U S 1, WOODBRIDGE TOWNSHIP, NJ 07001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TR

Electrical System
Filed Dec 16, 2019IL

MY CAR WON'T WORK AT ALL HALF OF THE TIME. MOSTLY ALL ELECTRICITY STOPS IN THE VEHICLE. THE BATTERY IS 2 YEARS OLD. SOMETIMES ELECTRIC WILL WORK AND STILL WON'T START. I HAVE BEEN TOLD THERE'S SOME KIND OF ELECTRICAL PROBLEM IN MY CAR AND THAT THERE IS A RECALL ON THAT BUT FOR WHATEVER REASON IT SAYS THAT IT'S NOT FOR MY VIN NUMBER. I THINK MY ELECTRICAL HAS A PROBLEM IT'S BEEN GOING ON FOR WELL OVER A YEAR NOW AND I HAVE TO JUMP MY CAR A LOT.

Structure › Body
Filed Dec 11, 2019120,000 milesFL

THE REAR TAIL LIGHTS ARE LEAKING WATER WHEN IT RAINS OR GOING THROUGH A CAR WASH.

Air BagsCrash
Filed Dec 7, 2019245,000 milesCA

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.

Electronic Stability Control (esc)
Filed Dec 3, 201995,000 milesMI

WHEN DRIVING THE WARNING SENSOR CAME ON ON SAYING POWER STEERING AND STAB TRACK PROBLEM. I WAS ON THE HIGHWAY AND CAME INCHES FROM AN ACCIDENT. MY STEERING WAS NOT NORMAL AND FOUND IT VERY HARD TO STEER AROUND CAR IN FRONT OF ME THAT SLAMMED ON BREAKS. THEN I PULLED OVER TO SEE WHAT WAS WRONG AND GOT WARNING THAT FRONT CAMERA WASN'T WORKING...I DON'T HAVE A FRONT CAMERA! THEN WHEN I BACKED OUT OF THAT DRIVEWAY IT GAVE WARNING THAT MY REAR CAMERA WARNING SENSORS WERE NOT WORKING. I'M AFRAID TO DRIVE MY CAR.

Visibility/Wiper
Filed Dec 2, 201965,000 milesMO

WHILE OPENING THE SUNROOF THE SUNSHADE DISLODGED FROM SLIDER CAUSING THE COPPER METAL RETRACTABLE PIECE TO SNAP LOUDLY AND HIT ME IN THE HEAD ASIDE FROM SCARING ME NEAR DEATH AS I WAS DRIVING DOWN THE HIGHWAY. THE SUNSHADE NOW SAGS BLOCKING THE VISIBILITY OF THE REARVIEW MIRROR AS WELL THE SUNROOF WILL NOT WORK AS THE SUNSHADE CAN'T OPEN.

Air Bags
Filed Dec 2, 2019164,466 milesWI

SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL SERVICE REMINDERS CAME UP ON THE DISPLAY THE RADIO ALSO DOESN'T WORK TRACTION CONTROL AND STABILITRAC DOESN'T WORK!! AIR BAGS AND HEADLIGHTS NOT WORKING PROPERLY IS MY BIGGEST SAFETY CONCERN!! THE CAR DID THIS STATIONARY AND ALSO DRIVING DOWN THE ROAD!

Electronic Stability Control (esc)
Filed Dec 1, 201970,000 milesMI

BOUGHT CAR ABOUT 6 MONTHS AGO HAD 52,000 MILES ON IT SEEMED TO BE A DECENT CAR UNTIL TODAY DEC 1, 2019 DRIVING ON THE HIGHWAY AT ABOUT 70 MILES AN HOUR WITH ICE COVERED ROADS POWER STEERING WENT OUT , AND STABILITRAK, A LONG WITH ABS ALL AT ONCE AND PROMPTED SERVICE LIGHTS IN DASH AND INFO SCREEN POWER STEERING WAS SO STIFF I COULD BARELY TURN OR CONTROL CAR AND ALMOST SLAMMED INTO MEDIAN LUCKILY NOT HITTING ANOTHER VEHICLE DROVE TO NEAREST EXIT AND TURNED CAR OFF TURNED BACK ON AFTER ABOUT 7 MIN AND STILL SAME THINGS IN DASH THANKFULLY THIS DIDN'T END WORSE MY CAR CAN NOW BARELY STEER AND SERVICE LIGHTS ARE ON GOING TO TRY TO SEE ABOUT TALKING TO SOMEONE AT DEALERSHIP TOMMARO IT SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR

Air Bags
Filed Nov 23, 201964,000 milesTX

LIGHT ON AIR BAG

Unknown or OtherCrash
Filed Nov 11, 201920,000 milesCA

I WAS TRAVELING FORWARD GOING ABOUT 25 MPH ON A RESIDENTIAL STREET WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, BUT LUCKILY WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE ACCIDENT. WHEN I LOOKED AT MY FRONT TIRES THEY WERE NO LONGER TURNED THE SAME DIRECTION BUT THERE WAS NO NOTICEABLE DAMAGE TO THE FRONT END, TIRES, OR RIMS AT ALL. THE ONLY SYMPTOM THAT COMES TO MIND BEFORE THIS INCIDENT HAPPENING WAS THE FRONT RIGHT LOW PRESSURE TIRE LIGHT WOULD TURN ON. I WOULD PUT AIR IN IT, AND FIGURED I MUST HAVE RAN OVER A NAIL AND HAD A SLOW LEAK. DUE TO HOW VIOLENT THE ACCIDENT FELT GOING ONLY 25 MPH, IT MAKES ME WONDER IF THIS HAS HAPPENED BEFORE TO OTHER PEOPLE. IF I'D BEEN GOING 50 MPH OR MORE IT WOULD HAVE MOST DEFINITELY ROLLED, DAMAGING THE VEHICLE TO THE POINT OF NOT BEING ABLE TO REALLY IDENTIFY THE ROOT CAUSE. PLEASE LOOK INTO THIS. IT IS VERY DISTURBING.*DT *TR*JB*JB

Electronic Stability Control (esc)
Filed Nov 7, 201927,500 milesMI

THE BRAKE LIGHT IN THE WINDOW FLASHES ON AND OFF ALL THE TIME AND EVEN WHEN CAR IS PARKED AND SHUT OFF IT FLASHES AND WHEN IT IS IN MOTION. THE CRUISE CONTROL WILL NOT WORK AND DEVICE STABILITY TRACTION CONTROL WARNING IS ON AND SAYS IT NEEDS TO BE SERVICED. VEHICLE ONLY HAS 28000 MILES ON IT.

Electrical System
Filed Nov 4, 201913,000 milesIN

MY SIDE DETECTION SYSTEM IS MALFUNCTIONING AND CAUSING ALL MY OTHER ELECTRICAL SYSTEM ACT UP.

Steering
Filed Oct 31, 201998,000 milesMN

4 TIMES WHILE DRIVING SLOW I HAVE LOST POWER STEERING, IT DOES COME BACK FAIRLY QUICKLY. I SEE A RECALL FOR A 2014 IMPALA THAT COVERS MY ISSUES EXACTLY, BUT WAS TOLD MY IMPALA IS NOT PART OF THE RECALL?

Electrical System
Filed Oct 30, 2019100,000 milesIL

THE CAR HAS INTERMITTENT VARIOUS ELECTRICAL PROBLEMS. IT WILL RUN FINE AND THEN THE NEXT TIME THE KEY FOB WONT OPEN THE DOOR, NO INTERIOR LIGHTS, IT WONT START...ABSOLUTELY NO POWER TO ANYTHING IN THE CAR. IT IS AS IF THE ENTIRE BATTERY WAS REMOVED. THEN LATER, IT WILL START RIGHT UP. TRYING TO JUMP START IT DOES NOTHING.THIS HAS LEFT ME COMPLETELY STRANDED SEVERAL TIMES. I HAVE HAD THE CAR TOWED 3 TIMES. BUT EACH TIME WHEN I GET IT TO THE MECHANIC, IT STARTS RIGHT UP. OTHER TIMES, THE CAR RUNS FINE BUT THE DOOR LOCKS WILL UNLOCK AND LOCK ON THEIR OWN RAPIDLY OVER AND OVER. THIS USUALLY HAPPENS WHILE SITTING WITH THE CAR ON AND IN PARK. OTHER TIMES WHEN TRYING TO PULL INTO TRAFFIC, THE ENGINE SPUTTERS, THE RADIO DISPLAY FLASHES ON AND OFF, AND THE AC BLOWER CUTS OUT ALL AT THE SAME TIME. THIS IS DANGEROUS BECAUSE THE SPUTTERING STALLS THE ACCELERATION WHILE PULLING INTO TRAFFIC. OTHER TIMES JUST THE RADIO AND THE DISPLAY WILL GO OFF - SOMETIMES FOR DAYS & SOMETIMES JUST A FEW MINUTES, BUT EVERYTHING ELSE WORKS FINE. OTHER TIMES THE SPEEDOMETER WILL COMPLETELY STOP WORKING AND THE GAS GAGE REGISTERS NOTHING. THIS HAS HAPPENED ON THE INTERSTATE ON LONG DRIVES SO THAT I CAN'T TELL HOW FAST I AM GOING OR WHETHER I HAVE ENOUGH GAS. IT WILL THEN START BACK UP, BUT MAY BE DAYS LATER. I TOOK IT IN TO BE FIXED. THEY TOOK THE COMPUTER OUT FROM UNDER THE REAR WHEEL WELL AND SHOWED ME THAT IT WAS COMPLETELY CORRODED. I DROVE THE CAR WITHOUT A COMPUTER FOR 8 MONTHS BUT BECAUSE OF THE SAME

Exterior Lighting
Filed Oct 27, 201920,000 milesWI

THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING THE INTERNET THERE HAVE BEEN OTHER COMPLAINTS FILE WITH NHTSA

Electrical System
Filed Oct 25, 201989,926 milesAL

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE PASSENGER SIDE HUB SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,926.

Unknown or Other
Filed Oct 24, 201967,000 milesWI

WE BOUGHT OUR 2014 CHEVY IMPALA LTZ MARCH 2018. THE BACK TRUNK AREA WHERE SPARE TIRE IS HAS FILLED WITH WATER MULTIPLE TIMES LEADING TO MOLD WE HAVE BREATHED IN. WE HAVE TO KEEP CLEANING AND EMPTYING WATER OUT TO TRY AND KILL THE MOLD. THIS IS AWFUL. WE ARE NOT THE ONLY ONES MANY COMPLAINTS WITH BAD TAIL LIGHT GASKETS. THIS SHOULD BE A RECALL!!! GM SHOULD HAVE TO REPLACE AT NO COST TO THE CONSUMER. MOLD IS DANGEROUS AND CAN BE DEADLY.

Steering
Filed Oct 11, 201959,000 milesMI

WHILE DRIVING DOWN THE ROAD I NOTICED THAT THE POWER STEERING DRIVE WITH CAUTION, STABILTRACK, AND ABS WARNINGS WAS ON THE DASHBOARD. IT BECAME A LITTLE MORE DIFFICULT TO STEER. WHEN I GOT HOME I TURN IT OFF AND LET IT SET FOR A FEW MINUTES AND TURN IT BACK ON, STILL DISPLAYED WARNING. I CALLED KOOL CHEVROLET AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING. THEY DETERMINED THE REAR HUB WAS CRACKED. AFTER THE $495.14, IT SEEMS TO WORK LIKE USUAL. MY CAR HAS LESS THAN 60,000 MILES ON IT. I HAVE SEEN THAT THIS WAS AN ISSUE WITH OTHER 2014 IMPALA'S, IT SHOULD BE A RECALL.

Electrical System
Filed Oct 4, 201926,000 milesIL

I RECEIVED A RECALL LETTER FOR THE SIDE BLIND ZONE ALERT MESSAGE ON MY IMPALA AND I DID NOT UNDERSTAND THE WORDING IN THE LETTER "OF IT BEING COVERED WITHIN 6 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE." I THOUGHT IT MEANT IT COULDN'T BE OLDER THAN 6 YEARS OLD BUT WASN'T SURE WHAT PLACED IN SERVICE MEANT AND ALSO NOT HAVE OVER 80,000 MILES ON IT. MY VEHICLE HAS ALMOST 26,000 AND MY DATE WAS SEPTEMBER 13 PER THE LOCAL DEALERSHIP, SO WHEN I CALLED TO MAKE AN APPOINTMENT THEY TOLD ME IT WAS NOT COVERED ANYMORE. I HAD AN APPOINTMENT IN AUGUST BUT HAD TO CANCEL IT AS MY MOM WAS JUST PUT INTO HOSPICE AT THAT POINT. YOU WOULD THINK THEY WOULD PUT IN THE LETTER MY DATE OF ORIGINALLY PLACED IN SERVICE BUT IT WOULD MAKE IT A LOT EASIER TO UNDERSTAND. I AM HOPING THAT I CAN STILL HAVE IT FIXED AND NOT HAVE TO PAY FOR SOMETHING THAT GM MADE INCORRECTLY. MY SIDE BLIND ALERT COMES ON EVERY TIME I TURN MY CAR ON AND DOESN'T WORK IN THE RAIN WHEN I AM DRIVING. I THOUGHT THIS FEATURE WAS TO HELP PEOPLE BE MORE SAFE ON THE ROAD AND LESSEN CRASHES BUT IT SEEMS TO BE ABOUT MONEY FOR GM OR ELSE THEY WOULD FIX IT. I PAID A LOT OF MONEY FOR MY IMPALA AND ITS SPECIAL FEATURES AND THOUGH I KNOW THINGS WILL NEED TO BE FIXED, I SHOULDN'T HAVE TO PAY FOR GM'S MISTAKE WHEN MANUFACTURING THE VEHICLE. THANK YOU.

Engine
Filed Oct 3, 201972,000 milesMA

I WAS DRIVING IN HIGHWAY TRAFFIC WHEN THE CAR'S ENGINE POWER SHUT OFF, COULDN'T RESTART FOR SEVERAL ATTEMPTS. CALLED 911 AS A DISABLED VEHICLE IN CENTER OF HIGHWAY. STABILITYTRAK AND REDUCED ENGINE POWER WARNING CAME ON AS WELL AS CHECK ENGINE LIGHT. BROUGHT TO DEALER, WAS TOLD MANIFOLD BOLTS WERE LOOSE AND BATTERY NEEDED REPLACEMENT. PAID DEALER $663. THE VERY NEXT MORNING SAME THING HAPPENED AGAIN 3 TIMES BEFORE I GOT TO THE DEALER. AFTER RESEARCHING I SEE THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING. THIS IS A DANGEROUS SITUATION WHEN ENGINE SHUTS DOWN ON THE MIDDLE OF 4 LANE HIGHWAY! IS SOMEONE GOING TO HAVE TO BE KILLED BEFORE GM RECALLS THROTTLE BODY/ ACCELERATOR PROBLEM?

Lane Departure › Blind Spot Detection
Filed Sep 30, 201937,000 milesIA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.

Electronic Stability Control (esc)
Filed Sep 27, 2019154,000 milesSC

THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING. AND IT DOES THIS WHILE DRIVING AND LIKE IT STATED CAN CAUSE YOUR WHEEL TO BURN AND THAT'S WHAT HAPPEN TO MY CAR.

Seat Belts
Filed Sep 25, 201953,357 milesMN

THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK VEHICLES BUILT BETWEEN 2009 AND 2014. IN THIS CASE, THE SEATBELT SNAPPED WHILE THE BELT WAS BEING BUCKLED. THE CAR HAD NOT BEEN IN ANY ACCIDENT.

Electronic Stability Control (esc)
Filed Sep 17, 2019SC

I'VE ONLY HAD THIS CAR FOR 7 MONTHS AND JUST A COUPLE DAYS AGO THE STABILITY LIGHT AND ENGINE LIGHT CAME ON AND IT FELT LIKE MY CAR WAS LOSING POWER. I PARKED AND LET IT SIT FOR A WHILE AND IT WAS FINE BUT THE NEXT DAY THE SAME THING

Steering
Filed Sep 16, 201970,000 milesIL

TL* THE CONTACT'S WIFE OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH ON A RESIDENTIAL ROAD, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MANAGED TO STEER THE VEHICLE AND THEN DROVE HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Air Bags
Filed Sep 11, 201942,000 milesIL

I RECEIVED A RECALL LETTER FROM GM REGARDING AN ELECTRICAL RECALL ON MY 2014 CHEVY IMPALA 2014. THERE IS WATER DAMAGE IN SIDE DETECTION SENORS, WHICH ARE UNDERNEATH THE 2 BACK TIRES. WATER DAMAGE THAT HAS CAUSE ELECTRICAL ISSUES WITH EVERY ELECTRICAL PART OF THE CAR. SPEEDOMETER GOES OFF WHILE DRIVING LIGHTS GO OFF AND ON WHILE DRIVING. SENSORS ARE BEEPING WHILE DRIVING RADIO GETS LOUD TURNS OFF AND ON ON ITS OWN. AIRBAG WARNINGS WHILE DRIVING, BATTERY SHUTS DOWN. ITS A MESS.

Electrical System
Filed Sep 5, 2019180,000 milesSD

WE WERE DRIVING AND THE LIGHTS ALL DASH LIGHTS HEADLIGHTS AND MOTOR JUST CUT OUT WE WE WERE ALMOST REAR ENDED.WE FOUND OUT THE DRIVERS SIDE DETECTION IN THE REAR BUMPER WAS CORRODED AND SHORTING OUT THE ENTIRE ELECTRICAL SYSTEM.

Electrical System
Filed Sep 2, 201966,000 milesNY

"SERVICE SIDE DETECTION" COMES ON THE DASH EVERYTIME THE CAR IS STARTED. RECENTLY I TRIED TO ENTER MY VEHICLE AND THE FOB DID NOT UNLOCK THE DOORS AFTER SEVERAL ATTEMPTS. ONCE IT DID, THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS OF STARTING THE VEHICLE IT FINALLY WORKED, BUT THE GAUGES KEPT TURNING ON AND OFF EVEN WHILE THE CAR WAS IN MOTION AS WELL AS THE DOOR LOCKS. THIS IS THE FIRST TIME THIS HAS HAPPENED, BUT IT WAS QUITE CONCERNING WHILE DRIVING.

Engine
Filed Aug 30, 20195,800 milesTX

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE ONTO A SIDE STREET AND RESTARTED THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE SEVERAL FAILURES WERE LOCATED. THE DEALER STATED THAT THE VEHICLE LOST COMMUNICATION WITH THE INSTRUMENT PANEL AND THE FOLLOWING CODES APPEARED: B101D ELECTRONIC CONTROL, UN150F LINBUS15, B1325 CONTROL MODULE POWER CIRCUIT, U0028 MOST BUS, U0140 LOST BODY CONTROL, 0184 LOST COMMUNICATION HVAC CONTROL, U15E1LINBUS1 LOST COMMUNICATION WITH DEVICE, AND AU2098 MOST CAPITAL COMMUNICATION ENABLE CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

Electronic Stability Control (esc)
Filed Aug 27, 201993,600 milesMS

WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.

Electrical System
Filed Aug 26, 2019VA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Aug 25, 201974,000 milesMI

DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.

Suspension › Front › Wheel Bearing
Filed Aug 16, 2019113,000 milesMI

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

Structure › Body
Filed Aug 16, 201940,125 milesCA

WHILE DRIVING ON FREEWAY ABOUT 70 MPH TODAY ON WAY HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD. THE PLASTIC PIECE THAT HAS THE CLOTH COVER ATTACHED LOOKS LIKE THE ADHESIVE JUST GAVE OUT AND NOW THE CLOTH IS FLAPPING DOWN BLOCKING VIEW OF REAR OF CAR.

Electrical System
Filed Aug 15, 2019117,000 milesKY

CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN

Electrical System
Filed Aug 14, 2019120,000 milesWI

BLIND SPOT SENSOR WENT OUT AND SENSORS ON DASH WENT TO FRITZ

Engine
Filed Aug 14, 2019MS

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT HEARD CLICKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE NOISE GREW LOUDER WHEN THE VEHICLE WAS AT A STOP AND WHEN THE ENGINE WAS STARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel System, Gasoline › Fuel Injection System
Filed Aug 14, 201954,000 milesSC

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

Electronic Stability Control (esc)
Filed Aug 13, 201986,000 milesWI

TAKATA RECALL. STABLINK FIRST CAME ON MY CAR WHEN DRIVING ON A CITY ROAD IT WAS SHAKING DID NOT WANT TO PICK UP SPEED. HAD THAT FIXED, THEN 9/2018 MY SIDE BLINDERS STARTED MALFUNCTIONING WOULD COME ON AND OFF. AT TIMES ONE WOULD JUST STAY ON EVEN WHEN THE CAR WAS OFF. RECEIVED A LETTER 4/2019 ABOUT EXTENDED WARRANTY ON THIS BUT ONLY GOOD FOR 80,000 MILES. MY CAR HAS 98,000 MILES. SO HERE I AM STUCK TO HAVE TO PAY OUT OF POCKET.

Lane Departure › Blind Spot Detection
Filed Aug 13, 201985,000 milesWV

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, 304-744-1561) TO HAVE THE FAILURE REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Electronic Stability Control (esc)
Filed Aug 10, 201950,215 milesWI

STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.

Air Bags
Filed Aug 7, 201978,000 milesIL

I HAD A PROBLEM WITH THE LANE DEPARTURE MODULES THAT EXPLODE AND AND CAUSED MY SYSTEM TO FAIL. SAYING THAT MY AIRBAG DEPLOYED, MY GAS WAS EMPTY, THEY THEFT IS DETECTED, THE A/C BLOWER MOTOR TURNED ON AND OFF, FINALLY I GOT THE MODULES REPLACED, BUT NOW THERE ARE NEW SAFETY ISSUES HAPPENING. THE LIGHT ON THE MIRROR TO TELL IF SOMEONE IS NEXT TO ME TURNS ON ALL THE TIME. I ALMOST RAN OFF THE RAID BECAUSE I WAS CHANGING LANES AND IT WENT OFF AND NOW ONE WAS THERE. THE BACKUP SENSORS ARE DELAYED IN TELLING ME IF SOMETHING IS BEHIND ME OR COMING BEHIND ME. THE FRONT SYSTEM DOES NOT MAKE THE CAR SLOW DOWN WHEN I AM IN CRUSE CONTROL AND A CAR GOES SLO INFORNT OF ME. I DON'T TRUST THAT THE AIRBAG WILL GO OFF IF IT NEEDS TO IN A COLLISION.. I REALLY DON'T FEEL SAFE IN THIS CAR.

Power Train
Filed Jul 29, 201995,000 milesWI

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXINMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE, PARKING BRAKE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEED TO ANDREW CHEVROLT (1500 W SILVER SPRING DR, MILWAUKEE, WI 53209), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Electronic Stability Control (esc)
Filed Jul 27, 2019120,000 milesFL

WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.

Electrical System
Filed Jul 26, 201972,000 milesMN

SIDE DETECTION SYSTEM QUIT WORKING. HOWEVER IT IS CONNECTED TO THE MAIN COMPUTER SO SOMETIMES MY CAR WILL IDLE POORLY AND REV HIGH. THIS COULD PRESENT A HUGE PROBLEM IF IT REVS HIGH WHEN TRYING TO BRAKE FOR A CAR IN FRONT OF ME. I HAVE ALSO HEARD PEOPLE WITH THE SAME MODEL HAVING ISSUES WITH IT STALLING. SO THIS PRESENTS IT'S OWN PROBLEMS. SEEMS NO DIFFERENT THAN THE LOSS OF POWER LIKE GM HAD WITH THEIR IGNITION SWITCHES.

Electrical System
Filed Jul 23, 201981,200 milesOH

SIDE DETECTION SYSTEM FAILURE. MODULE ABSORBING MOISTURE. DETECTION LIGHT ON SIDE MIRROR STAYS ON, EVEN WHEN CAR IS OFF. INSTRUMENT CLUSTER FLASHES VARIOUS WARNINGS. GM IS AWARE THAT IT IS DUE TO A DEFECTIVE PART BUT LIMITS COVERAGE TO CERTAIN MILEAGE. SEEMS LIKE A PART THAT COULD CAUSE A FIRE NEAR THE GAS TANK WOULD BE A BIG ENOUGH SAFETY HAZARD TO WARRANT A FULL RECALL. ISSUE FIRST HAPPENED WHILE DRIVING THROUGH TOWN. GAVE WARNINGS ON THE SIDE DETECTION, THEN LIGHT STAYED ON IN THE SIDE VIEW MIRROR.

Structure › Body
Filed Jul 23, 201935,000 milesGA

WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.

Electrical System
Filed Jul 22, 201912,000 milesMN

DRIVING ALONG ON FREEWAY WHEN ALL OF A SUDDEN MY DASH LIT UP WITH VARIOUS FLASHING LIGHTS AND WARNINGS, THE CRUISE CONTROL SHUT OFF AND MY HVAC STOPPED FUNCTIONING. HAD TO PULL OVER ON BUSY HIGHWAY AND RESTART TO NO AVAIL. PULLED OVER AGAIN ONCE I GOT TO REST STOP. LET IT SIT. RESTARTED AND WORKED OKAY. INTERNET SAYS PROBLEM IS WITH SIDE DETECTION SYSTEM (WHICH DEALER CONFIRMED BUT SAID MY CAR MISSED CUT-OFF DATE BY 5 DAYS ON A $700 REPAIR BILL. CAR HAS BUT 12,300 MILES ON IT (I AM 92 YEARS OLD). INTERNET ALSO STATES THAT IF ISSUE IS NOT FIXED IT WILL EVENTUALLY CAUSE SERIOUS ISSUES WITH DASHBOARD ELECTRONICS, INCLUDING FIRE. GM ISSUED SPECIAL COVERAGE ADJUSTMENT #N172097060 (NO OWNER NOTIFICATION), WHICH IS WHAT I WAS TOLD I MISSED OUT ON BY 5 DAYS.

Electronic Stability Control (esc)
Filed Jul 22, 2019118,004 milesTX

STABILITRACK HAS BEEN MESSING UP SINCE I PURCHASED THIS VEHICLE IN OCTOBER 2018. MY CAR IS SCARY TO DRIVE. SOMETIMES ITS NOT CLEAR WHAT GEAR I'M IN. THE CAR WILL NOT GO OVER 5 MILES PER HOUR WHEN THE STABILITRACK IS MESSING UP. THE BACKUP CAMERA DOES NOT WORK WHEN THE STABILITRACK LIGHT IS ON AND SOMETIMES IT WILL NOT GO IN REVERSE. I HAVE TO WAIT AND KEEP TURNING THE CAR OFF THEN WAIT THEN TRY TO START IT. STABILITRACK NEEDS A RECALL. I COULD NOT BACK OUT OF MY PARKING SPOT THIS MORNING BECAUSE OF THE STABILITRACK. IT FEELS LIKE THE WHOLE MOTOR MOVED WHEN I TRIED TO REVERSE. THERE WERE NO LIGHTS ON THE PANEL TO KNOW WHAT GEAR I WAS IN BUT IT WAD CLEAR IT SKIPPED THE REVERSE. WHEN IT FINALY LET ME BACK UP AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES I COULD ONLY ECCELERATE 3 MILES PER HOUR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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