Page 5 of 13 · complaints 201–250 of 638

2014 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed May 9, 202075,000 milesMN

I OWN A 2014 CHEVY IMPALA LTZ. DURING THE WINTER OF 2018 - 2019 I STARTED SEEING THE SIDE DETECTION LIGHT COME ON RANDOMLY AND STAYING ON EVEN WHEN THE CAR WAS NOT RUNNING. THE PROBLEM PROGRESSED AND ONE DAY AS I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, AT NIGHT, ALL POWERED SYSTEMS FLASHED ON AND OFF INCLUDING MY HEADLIGHTS. I BROUGHT THE CAR INTO THE DEALER AND WAS TOLD IT WAS NOT COVERED. I RELUCTANTLY PAID THE $1,456 BILL. A FEW MONTHS LATER I RECEIVED THE NOTICE THAT THERE WAS A RECALL AND I SUBMITTED A REQUEST FOR REIMBURSEMENT, WHICH I DID RECEIVE FROM THE DEALER. NOW A LITTLE OVER A YEAR LATER I AM HAVING THE SAME ISSUES. I KNEW I NEEDED TO GET THE CAR BACK TO THE DEALER. WHEN I CALLED TO GET AN APPOINTMENT THEY WERE THREE WEEKS OUT. NOW JUST DAYS BEFORE MY APPOINTMENT WITH THE DEALER, MY CAR WON'T EVEN START. ALL ELECTRICAL SYSTEMS FLASH ON AND OFF. MY CAR HAS JUST UNDER 80,000 MILES. THIS IS A MAJOR SAFETY ISSUE AS IT EFFECTS ALL ELECTRICAL SYSTEMS IN THE CAR. MOST OF THE SAFETY FUNCTIONS OF THIS CAR RELY ON THE ELECTRICAL SYSTEM. *TR

Service Brakes
Filed May 7, 2020113,000 milesOR

BROUGHT CAR TO COOK'S BRAKES IN PORTLAND, OR BECAUSE OF ROTATIONAL NOISES HEARD WHEN BRAKING. MECHANIC CONFIRMED THE ELECTRONIC PARKING BRAKE PISTON ACTUATION ARM IS NOT FULLY RETRACTED CAUSING THE BRAKE PADS TO STAY PARTIALLY ENGAGED AND PREMATURELY DAMAGE THE BRAKE PADS AND ROTORS. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY SYSTEMS (FMVSS) NO. 135 'LIGHT VEHICLE BRAKE SYSTEMS'. THERE IS A DANGER OF EXCESSIVE HEAT AND FIRE. *TR

Electrical System
Filed Apr 29, 2020127,500 milesOH

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE BLIND SPOT DETECTION SYSTEM MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE CAUSED BLIND SPOTS TO THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DUNN CHEVROLET (3000 DUSTIN ROAD, OREGON, OH 43616) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SIDE DETECTION MODULE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.

Electrical System
Filed Apr 15, 202089,000 milesIA

MY SIDE DETECTION MODULE HAS GONE OUT AND IS NOW CAUSING OTHER ELECTRICAL FAILURES. MY UNDERSTANDING FROM ONLINE RESEARCH IS THAT THIS IS A COMMON PROBLEM ATTRIBUTED TO DESIGN FLAWS. *TR

Steering
Filed Mar 31, 2020151,000 milesMO

I DRIFTED OVER THE RUMBLE STRIPS WHILE DRIVING 60MPH AND CORRECTED COURSE - IMMEDIATELY THE SERVICE DISPLAY SHOWED SERVICE: POWER STEERING DRIVE WITH CARE AND SERVICE: STABILITRAK . THEN I NOTICED THE POWER STEERING HAD GONE OUT. GOT HOME, SHUT THE CAR OFF AND TURNED IT BACK ON AND THE SAME NOTICE POPPED UP. WE CHECKED THE SERPENTINE BELT AND IT SEEMED FINE. THE NEXT DAY WHEN I STARTED THE CAR, THE SERVICE LIGHTS WERE STILL UP. I DROVE IT AROUND AND SUDDENLY EVERYTHING WAS FINE AND THE SERVICE DISPLAY WENT AWAY.

Structure › Body
Filed Mar 27, 202099,600 milesKS

WATER LEAKING INTO TRUCK MOLD IS GROWING I KNOW THERE'S BEEN A LOT OF CASES THIS PROBLEM NEED TO GET FIXED MY CAR SMELLS REALLY BAD LIKE MOLD THIS IS A HEALTH ISSUE.

Lane Departure › Blind Spot Detection
Filed Mar 21, 2020118,947 milesOH

SERVICE SIDE DETECTION SYSTEM. WHILE DRIVING THIS MESSAGE COMES ON AND WHEN THE CAR IS STOPPED AS WELL. [XXX] DIAGNOSED THE PROBLEM SIDE OBJECT DETECTION MODULES COST $841.21 PLUS TAX. I CONTACTED [XXX] FROM GM AT [XXX]. I WAS TOLD THEIR IS NOTHING GM COULD DO AS MY CAR IS AT 11900 MILES. THIS IS A SAFETY ISSUE. THIS WILL CAUSE CAR TO POSSIBLY CATCH ON FIRE, NOT TO START AND SEVERAL OTHER ISSUES IF NOT REPAIRED. THE BLIND SPOT DETECTION SYSTEM HAS BEEN AN ISSUE IN SEVERAL 2014 CHEVROLET IMPALAS. I CAN'T USE THE VEHICLE FEARFUL OF ME AND MY CHILDREN MAY BE IN DANGER. I'VE HAD 3 OR MORE CONVERSATIONS WITH GM REPRESENTATIVE [XXX] BUT NO HELP. THE SAFETY ISSUES WITH THE DEFECTIVE PARTS USED DURING MANUFACTURING IS UNACCEPTABLE AS THIS IS NOT A WEAR AND TEAR ITEM. MY NAME IS [XXX] MY ORIGINAL CASE #[XXX] WAS FILED WITH GM.THIS IS A SAFETY AND SHOULD BE CONSIDERED AS A RECALL. GM ONLY OFFERS REPAIR IF YOUR VEHICLE IS 80000 MILES OR LESS WHICH IS UNFAIR TO THE OWNERS OF THE VEHICLE WHO HAVE EXPERIENCED THIS PROBLEM. MY NUMBER IS [XXX] IF THERE ARE ANY FURTHER QUESTIONS THAT NEED ANSWERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Mar 18, 2020122,000 milesMS

I WAS DRIVING MY CAR AND IT LOSS POWER. THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO NELSON HALL CHEVROLET IN MERIDIAN, MS. THEY TOLD ME THAT I NEEDED AN EXHAUST SOLENOID PART NUMBER 12633613. IT WAS SITTING THERE AT THE CHEVY DEALER FOR A MONTH AND A HALF. THEY TOLD ME TO COME GET IT BECAUSE THEY DIDN'T HAVE THE PART TO FIX IT AND THEY DIDN'T KNOW WHEN THE PART WAS GOING TO BE AVAILABLE. I HAVE BEEN IN CONTACT WITH GMC SINCE DECEMBER OF 2019. GMC DOESN'T KNOW WHEN THE PART WILL BE AVAILABLE. I CAN'T DRIVE MY CAR!! WHEN I SPOKE WITH GMC LAST, THEY TOLD ME THEY WOULD BE GIVING ME A CALL BACK IN 24-48 HOURS. IT HAS BEEN 3 MONTHS AND GMC WILL NOT RETURN MY CALLS. MY CAR IS STILL BROKEN AS OF TODAY MARCH 18, 2020. THIS IS UNACCEPTABLE!

Electronic Stability Control (esc)
Filed Mar 17, 202075,000 milesOH

I HAVE A MESSAGE SAYING SERVICE SIDE DETECTION. IT HAS BEEN ON FOR MONTHS AND DIDN'T SEEM TO BE A BIG DEAL. IT NOW HAS CAUSED A BUNCH OF OTHER MESSAGES TO COME UP TO SERVICE. EVERYTHING ON MY DASHBOARD STOP WORKING (SPEEDOMETER, GAS GAUGE, ETC.) MY HEAT IS EFFECTED AND AT ONE POINT, MY CAR WOULDN'T START FOR SEVERAL DAYS.

Service Brakes
Filed Mar 17, 2020145,000 milesMD

I WAS DRIVING ON THE HIGHWAY AT NIGHT AND AND MY POWER STEERING AND STABILITRAK ABS INDICATORS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO TURN/HANDLE WITH OUT WARNING.

Electronic Stability Control (esc)
Filed Mar 16, 2020128,496 milesAR

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ABS AND STABILITY TRACK WARNING LIGHTS ILLUMINATED. AS THE WARNING LIGHTS ILLUMINATED, THE POWER STEERING CEASED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,496.

Electrical System
Filed Mar 16, 2020104,000 milesMI

I BOUGHT THE CAR MARCH 1ST 2017 WITH 89346 MILES. EVERYTHING WAS GOING GREAT,NO PROBLEMS, AND I LOVE IT.I RECEIVED A SPECIAL COVERAGE LETTER IN MAY OF 2019 THAT INFORMED ME OF A POTENTIAL SIDE BLIND ZONE ALERT PROBLEM PREVENTING IT FROM WORKING PROPERLY AND TO BRING IT IN ONLY IF IT MET THE SPECIAL CIRCUMSTANCES THAT CAME WITH IT INCLUDING BEING WITHIN 6 YEARS OF ORIGINAL SERVICE OR 80,000 MILES. AT THE TIME, THERE WAS NO SIGN OF PROBLEMS, SO I JUST SET THE NOTICE ASIDE AND DID WHAT THE THE NOTICE TOLD ME,UNTIL FEBRUARY 2020. IT WAS WET OUTSIDE ONE DAY AND I NOTICED THAT THE PASSENGER SIDE BLIND ZONE ALERT LOCATED ON THE MIRROR ALWAYS STAYED ON, EVEN THOUGH THE CAR WAS OFF. IT ALWAYS STAYS ON AND I WAS CONCERNED ABOUT IT SO I STARTED DOING RESEARCH AND LEARNED IT IS A VERY COMMON EXPENSIVE PROBLEM AND MANY PEOPLE ARE UPSET THIS IS HAPPENING TO THEM, INCLUDING ME.I TOOK IT TO THE DEALERSHIP FOR MY APPOINTMENT, UNDER THE IMPRESSION THAT IT WAS COVERED, ONLY TO GET THERE AND TELL ME THAT IT HAS EXPIRED AND THAT IT WOULD BE $90 TO DIAGNOSE THE OBVIOUS ISSUE. I THINK THAT CHEVROLET NEEDS TO EXTEND THE SPECIAL PROGRAM OR DO SOMETHING TO HELP CUSTOMERS THAT PURCHASED THE CAR AFTER THE EXPIRATION DATE, ESPECIALLY CUSTOMERS LIKE ME THAT PURCHASED THE CAR AFTER THE 80,000 MILES.. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I LOVE THE CAR BUT THIS LIGHT CONSTANTLY BEING ON IS A NUISANCE AND SHOULD NOT BE HAPPENING ON A NEWER CAR, AND IT IS ALSO A SAFETY CONCERN.

Exterior Lighting
Filed Mar 12, 202040,000 milesFL

THE HEADLIGHTS ON MY IMPALA HAVE SOME SORT OF DISCOLORATION INSIDE THE HEADLIGHT ASSEMBLY IT'S BEGINNING TO BLOCK THE AMOUNT OF LUMENS COMING THROUGH FOR MY LIGHTS TO SEE. I'M CERTAIN THIS IS A SAFETY CONCERN BECAUSE THEY WERE DESIGNED TO PUT OUT A CERTAIN NUMBER OF LUMENS FOR NIGHT DRIVING AND NOW THEY AREN'T

Service Brakes
Filed Mar 12, 2020SC

TO BRAKE MY STEERING WHEEL TURNS TO THE RIGHT. I FOUND MOLD IN MY TRUNK

Engine
Filed Mar 10, 202091,000 milesNY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVID CHEVROLET BUICK LOCATED AT (10225 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROCKER ARM AND CONTROL VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Steering
Filed Mar 10, 2020120,000 milesAZ

WHEN DRIVING THE CAR IT THE STEERING WHEEL IS VERY DELICATE TO THE TOUCH. THE STEERING WHEEL WILL EASY TO MOVE WHEN TURNING THE WHEEL THAT MAY LEAD TO AN OVER CORRECTING AND COULD CAUSE AN ACCIDENT. ALSO WHEN DRIVING THE BACK WHEELS WILL AWAY SIDE TO SIDE WHEN HITTING BUMPS CAUSING THE STEERING WHEEL TO MOVE CAUSING THE DRIVER TO TURN IT THE OPPOSITE WAY FOR THE VEHICLE TO STAY IN IT'S LANE, HOWEVER IF THE DRIVER DOES NOT HAVE CONTROL IT MAY CAUSE A CRASH.

Electronic Stability Control (esc)
Filed Mar 9, 202069,000 milesTX

WHENEVER I AM TRAVELING AT SPEEDS <15MPH AND TURNING LEFT FROM A STOP THE CAR HESITATES AND THERE IS A GRINDING NOISE. THIS ONLY OCCURS WHEN TRAVELING AT LOW SPEEDS. THE NOISE IS COMING FROM THE FRONT LEFT SIDE. MY ABS & SERVICE STABILITRAK LIGHTS ARE ON. WHEN I RUN THE DIAGNOSTIC NO CODES ARE COMING UP, AND IT SAYS THE CAR IS FINE. I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY WERE NOT ABLE TO REPLICATE THE MALFUNCTION. SEVERAL OTHERS IN ONLINE FORUMS HAVE DESCRIBED THE SAME ISSUES WITH 2013-14 IMPALAS.

Electrical System
Filed Mar 9, 2020108,000 milesMN

AROUND 100,000 MILES (ABOUT 5 YEARS OLD) I STARTED RECEIVING A SIDE DETECTION SYSTEM WARNING AND IGNORED IT FOR A COUPLE OF MONTHS BECAUSE I DIDN'T FEEL LIKE I WAS DEPENDENT ON THE BLIND SPOT WARNINGS. ONE MORNING I STARTED MY VEHICLE AND I GOT AN ERROR MESSAGE FOR ABOUT EVERY SENSOR ON THE CAR. THE CAR STARTED IT BUT THE ENGINE WAS RUNNING ROUGH. LUCKILY, I WAS ABLE TO MAKE IT TO A MECHANIC. THEY FOUND OUT THAT THE ELECTRICAL SYSTEM WAS SHORTING OUT DUE TO THE BAD SIDE DETECTION SYSTEM SENSOR. I HAD TO PAY ALMOST $750 TO REPLACE THE BAD SENSOR. THE WORST PART IS NOW ABOUT 18,000 MILES LATER, I'M GETTING THE SAME SIDE DETECTION SYSTEM ERROR. IT MUST BE A SERIOUS DESIGN FLAW IF THE REPLACEMENT PART IS LASTING LESS THAN 20,000 MILES AND LESS THAN YEAR. NOW, I HAVE TO BALANCE WASTING ANOTHER $750 VERSUS MY ELECTRICAL SYSTEM SHORTING OUT DUE TO THE FAILING SENSOR - HOPEFULLY, THIS SHORTING OUT DOESN'T OCCUR DURING HEAVY TRAFFIC AND CAUSE AN ISSUE. A FEW SIMPLE INTERNET SEARCHES SHOWS THAT MANY CAR OWNERS ARE HAVING THIS ISSUE, I CAN'T BELIEVE THE GOVERNMENT DOESN'T FORCE CHEVY TO ISSUE A RECALL.

Electrical System
Filed Mar 7, 202079,000 milesCA

MY CAR HAS BEEN STALLING ON OCCASIONAL INCIDENTS FOR THE PAST 3 YEARS, I HAVE BROUGHT IT UP TO MY CHEVROLET DEALER AND THEY SAY NOTHING IS WRONG, BUT ON FRIDAY JANUARY 17, 2020 I WAS DRIVING DOWN THE FWY AT 65 MILES AN HOUR AND MY CARS SPEED GAUGE DROPPED TO 1 AND MY SPEED BEGAN TO DECREASE, I HAD TO ACT QUICKLY, AS I WAS ON THE FAST LANE, I STEPPED HARDER ON THE GAS AND AFTER LIKE 5 SEC. MY SPEED AND GAUGE BEGAN TO INCREASE. I ALSO HAD AN INCIDENT WITH MY CAR ON FEB. 21, 2020 AS I GOING TO PARK AT MY COLLEGE, I BEGAN TO TURN LEFT AND MY CARS ENGINE COMPLETELY TURNED OFF, MY CAR LIGHTS AND RADIO WERE ON THE BATTERY VOLTAGE WAS AT 14.9, BUT MY CAR NO LONGER WANTED TO START. I TRIED NUMEROUS TIMES TO TURN IT ON AFTER THE 8TH TIME I GAVE UP BECAUSE I GOT THE SMELL OF GAS, MY CAR HAD 3/4 OF GAS SO I NEW THAT WAS NOT THE ISSUE. I HAD TO CALL TRIPLE A TO GET MY CAR TOWED AND I WAS I FORMED THAT MY CAR TURNED ON WITH NO ISSUE WHEN THEY DELIVERED IT HOME. THIS PAST FEW WEEKS MY CAR HAS BEEN STALLING BUT NOT TO THAT DEGREE, I WILL BE TAKING IT BACK TO MY DEALER TO SEE IF THE CAN FIND ANYTHING, BUT I'M VERY WORRIED WITH THESE ISSUES.

Engine
Filed Mar 3, 202032,000 milesOH

2014 CHEVY IMPALA NEEDS A ROCKER ARM OIL CONTROL VALVE PART# 12633613. GM SAYS THERE IS NO ETA ON THE PART BUT DEALER SAYS PART IS NOT BEING PRODUCED. CHECK ENGINE LIGHT STAYS ON, THE CAR STUTTERS DURING MOTION ALSO WILL SHAKE SUDDENLY. ALSO, HAS A LACK OF ACCELERATION.

Electronic Stability Control (esc)
Filed Mar 3, 202077,000 milesSC

MY 2014 CHEVY IMPALA MISFIRES WHILE DRIVING AND LOSES AND REGAINS POWER WHILE DRIVING. I TOOK IT TO A MECHANIC AND IT IS THE ROCKER ARM CONTROL VALVE SOLENOIDS. I DID SOME RESEARCH IT THIS IS A KNOWN ISSUE FOR 2014/2015 IMPALAS AND MALIBU'S. THIS IS VERY UNSAFE AND CAN CAUSE ACCIDENTS. ALSO, THIS PART HAS BEEN ON BACKORDER FOR SEVERAL MONTHS SO OWNERS ARE HAVING TO DRIVE WITH CHECK ENGINE LIGHT ON. THIS SHOULD BE A RECALL.

Unknown or Other
Filed Feb 28, 202092,000 milesWI

SIDE SENSOR FUSE WAS BLOWN AND WITH MESSAGE ON VEHICLE DISPLAY. REPLACED WITH THE CORRECT TYPE OF FUSE. WENT INTO HOUSE AND 15 MINUTES LATER COULD SMELL SMOKE. WENT TO GARAGE AND SAW SMOKE COMING FROM THE VEHICLE BUMPER AREA, NO FIRE WAS PRESENT.

Engine
Filed Feb 27, 2020100,000 milesMD

I RECENTLY PURCHASED THIS CAR USED AT A DEALERSHIP. BEFORE TAKING POSSESSION OF THE VEHICLE, THE DEALERSHIP TRIED TO FIX ALL PROBLEMS ASSOCIATED WITH THE CHECK ENGINE LIGHT BEING ON. I WAS INFORMED THE VEHICLE WILL NOT PASS INSPECTION AND THE CHECK ENGINE LIGHT WAS STILL ON DUE TO A ROCKER ARM OIL CONTROL VALVE NEEDING TO BE REPLACED. THE CAR IS STILL AT THE DEALERSHIP WAITING FOR A PART THAT'S ON BACKORDER AND THE PART NEEDED IS GM #12633613 ROCKER ARM OIL CONTROL VALVE. AFTER DOING SOME RESEARCH MYSELF, I DISCOVERED THIS PART FAILS COMMONLY ON MY VEHICLE MAKE, MODEL, AND YEAR AS WELL AS 2014-2015 CHEVY MALIBUS PRODUCED WITH THE SAME ENGINE. GM NOR ANY AFTERMARKET COMPANIES HAVE THIS PART IN STOCK. I'VE CONTACTED GM AND WAS ONLY TOLD THEY DON'T KNOW WHEN THEY WILL HAVE THIS PART AVAILABLE. HOWEVER, A FEW OTHERS WITH THE SAME ISSUE HAVE BEEN TOLD BY GM THAT THIS PART IS DISCONTINUED. THERE ARE PEOPLE WAITING MONTHS FOR THIS TO BE FIXED AND GM SEEMS NOT TO WANTING TO PROVIDE A SOLUTION. I WOULD GET ANOTHER VEHICLE BUT THEN I WOULD HAVE TO SPEND HUNDREDS OF DOLLARS FOR THE LOANER CAR I'M CURRENTLY DRIVING FROM THE DEALERSHIP. THIS IS GM'S PROBLEM AND THEY SHOULD BE HELD RESPONSIBLE.

Air Bags
Filed Feb 24, 2020110,000 milesWI

HELLO, I HAVE A GENERAL QUESTION ABOUT VEHICLE SAFETY AS IT RELATES TO AUTOMOBILE RECALLS/SAFETY BULLETINS FOR CHEVROLET. I OWN A CHEVROLET VEHICLE AND HAVE FOUND OUT THAT THERE ARE 2 ISSUES WITH MY CAR, ONE OF THEM DIRECTLY RELATED TO AIRBAGS AND THEM DEPLOYING CORRECTLY. CHEVROLET HAS ONLY ISSUED A SAFETY BULLETIN, AND HAS SET RIDICULOUS LIMITS TO WHAT THEY ARE REQUIRED TO COVER. I WANT TO KNOW HOW THE DOT HAS NOT REQUIRED THEM TO ISSUE A RECALL TO FIX THE ISSUE ON THEIR COST. WITH THIS BEING RELATED TO SAFETY I WOULD HAVE THOUGHT THIS WAS A VERY IMPORTANT MATTER. I WOULD BE HAPPY TO SPEAK FURTHER ON THIS. FEEL FREE TO EMAIL ME BACK, AND IF SOMEONE WOULD BE WILLING TO SPEAK ON THAT AS WELL. THANKS

Electrical System
Filed Feb 19, 202070,000 milesNY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITH ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO RESTART THE VEHICLE BY PRESSING THE STARTER BUTTON WHICH THEN THE VEHICLE RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO BOTNICK CHEVROLET (179 FRONT ST, BINGHAMTON, NY 13905 (607) 723-8971) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SIDE DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Service Brakes
Filed Feb 18, 2020TX

WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

Electronic Stability Control (esc)
Filed Feb 16, 2020100,320 milesME

DRIVING ON THE HIGHWAY AND DASH NOTIFICATION POPPED UP THAT I NEEDED TO SERVICE MY POWER STEERING, SERVICE MY STABILTRAC, SERVICE ABS. I LOST POWER (ELECTRIC) STEERING AND BARELY ABLE TO EXIT AND PARK SAFELY. I'M A SMALL WOMAN WITH NOT MUCH STRENGTH AND I COULD HARDLY TURN MY WHEEL WITH EVERY BIT OF MUSCLE. THIS IS NOT SAFE! I COULD'VE BEEN SERIOUSLY INJURED OR DIED ALONG WITH OTHER DRIVERS/VEHICLES! THIS NEEDS TO BE A COMPLETE RECALL!!!!

Unknown or Other
Filed Feb 13, 2020PA

SERVICE STILBILITRAK ... MY CAR WOULD NOT ACCELERATE OR SHIFT GEARS RIGHT

Service Brakes
Filed Feb 12, 202070,000 milesNY

THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!

Steering
Filed Feb 10, 202065,000 milesNY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MAINTENANCE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Feb 10, 2020AL

WHILE AT RED LIGHTS ALL ELECTRONICS WILL TURN OFF. THE CAR HAS TO BE RESTARTED. THE LIGHTS, LOCKS, AND SCREENS GO OFF INTERMITTENTLY WHILE DRIVING.

Electrical System
Filed Feb 9, 2020980,000 milesIN

SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING.

Electrical System
Filed Feb 7, 202082,000 milesIA

SIDE DETECTION WARNING SYSTEM FAILED AND AS A RESULT WHILE I WAS DRIVING THE ELECTRICAL CLUSTER AND AIR BAG SYSTEM ALERT THEFT ALERT STARTING BEEPING FLASHING ONLY HALF OF THE STUFF WORKS WHEN IT FEELS LIKE IT I CANT DRIVE THE CAR AIR BAGS COULD DEPLOY AT ANYTIME TRUNK COULD OPEN DOORS COME UNLOCKED YOU CANT SEE HOW FAST YOUR GOING SO MY CAR IS PARKED IN A GARAGE UNDRIVABLE

Electronic Stability Control (esc)
Filed Feb 3, 2020131,000 milesMO

I WAS RIDING ON THE HIGHWAY DOING 60MPH WHEN MY CAR REDUCED SPEED TO 34MPH AND THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK WARNING BLINKING. I ALSO HAD A BIT OF SHAKE IN MY VEHICLE WHEN IT CAME ON AND SLOWED DOWN.

Engine
Filed Feb 3, 202060,000 milesMN

FAULTY ROCKER ARM OIL CONTROL VALVE, CODE P2646. GM REFUSES TO RECALL THOUGH IT'S KNOWN ISSUE. GM DOES NOT HAVE PART NOR ARE THEY PRODUCING IT, BUT THERE'S NUMEROUS COMPLAINTS ONLINE AND THIS IS A MAJOR SAFETY ISSUE. HOW AM I SUPPOSED TO FIX IT AND MAKE MY CAR SAFE IF THEY WON'T MAKE THE PART? EITHER THEY RECALL IT OR THEY PAY FOR FIX AT DEALERSHIP. I'VE HAD TWO SEPARATE MECHANICS VERIFY THIS ISSUE AND CAN PROVIDE DOCUMENTATION IF ASKED. IF I NEED TO HIRE LAWYER FOR CLASS-ACTION SUIT I CAN. THERE IS ALREADY A PETITION ON CHANGE.ORG, HTTPS://WWW.CHANGE.ORG/P/GENERAL-MOTORS-MAKE-GM-ISSUE-A-RECALL-FOR-FAULTY-ROCKER-ARM-OIL-CONTROL-VALVE-IN-2014-AND-2015-CHEVY-IMPALA-S-AND-MALIBU-S, WITH OVER 500 SIGNATURES.

Engine
Filed Jan 31, 2020122,000 milesTX

MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL CONTROL VALVE BUT THEY HAD TO ORDER THE PART. THIS HAPPENED IN NOVEMBER 2019 AND IT'S NOW FEBRUARY 2020 AND THE PART STILL HASN'T COME IN. WHILE LOOKING FOR THE PART MYSELF I FOUND THAT MANY PEOPLE ARE DEALING WITH THE SAME ISSUE. BECAUSE THIS WAS MY ONLY MEANS OF TRANSPORTATION I'M NOW FORCED TO RENT CARS UNTIL I CAN GET MY CAR FIXED AND I HAVE ABSOLUTELY NO IDEA WHEN I'M GOING TO GET MY CAR BACK.

Power Train
Filed Jan 30, 2020MI

MY CONDITION IS IDENTICAL TO THE COMPLAINT FILED # 11302262. MY VEHICLE HAS BEEN IN FOR THE REPAIR SINCE AUGUST 19, 2019.

Steering
Filed Jan 30, 202020,106 milesCA

THE POWER STEERING WENT OUT ON MY WIFE WHILE DRIVING ON A BUSY STREET. SHE COULD HARDLY HANDLE THE STEERING BUT DID MANAGE TO PULL AROUND A CORNER AWAY FROM THE TRAFFIC. WE HAD IT TOWED TO ANTELOPE VALLEY CHEVROLET AND I ASK IF THERE WAS A RECALL ON THE STEERING AND THEY SAID NO. THIS HAPPENED MARCH 14, 2019 AND THE CAR HAD 20,106 MILES ON IT. I WAS LOOKING THROUGH THE RECALLS ON THIS MODEL IN JANUARY 2020 AND IT SHOWED THERE WAS A RECALL JULY 23,2014. ANTELOPE VALLEY CHEVROLET CHARGED US $300.00 TO UPDATE THE SOFTWARE BUT THE RECALL SHOWED IT SHOULD OF BEEN FREE. ANTELOPE VALLEY CHEVROLET SAID THEY CHECKED THE RECALL AT 1036 MILES SO NOT RESPONSIBLE FOR THIS HAPPENING AT 20106 MILES. DID THEY CHECK THE RECALL AT 1036 MILES? IF THEY HAD CLEANED THE PAINT FROM THE GROUND STUD NUT WHY WOULD IT HAPPEN AT 20,106 MILES. IS IT GOING TO KEEP HAPPENING EVERY 20,000 MILES BECAUSE IT IS A VERY DANGEROUS THING AND COULD CAUSE AN ACCIDENT VERY EASILY. WHAT I THINK I SHOULD GET IS MY $300 BACK FROM ANTELOPE VALLEY CHEVROLET BECAUSE THEY PROBABLY DIDN'T DO THE JOB THE FIRST TIME. ALSO MAYBE THE RECALL SHOULD BE ACTIVATED AGAIN BECAUSE OF THE DANGER OF THE STEERING GOING OUT AND CAUSING AN ACCIDENT ON A ROAD, HIGHWAY OR FREEWAY.

Air Bags
Filed Jan 29, 2020149,000 milesIL

THE BLIND SPOT DETECTION SENSOR IS CORRODING AND SHORTING OUT. IT IS CAUSING OTHER SYSTEMS ON THE CAR TO SHOW ERROR MESSAGES AND FAILURES LIKE THE AIR BAG AND TRACTION SYSTEM WELL DRIVING. IT ALSO KEEPS BLOWING FUSES. THIS SENSOR WAS NEVER PROPERLY PROTECTED FROM THE ELEMENTS. IT ALSO COST OVER $800 TO REPLACE ONE OF THEM. I KNOW THIS IS THE PROBLEM BECAUSE I HAVE HAD TO REPLACE THEM BEFORE AND IT IS HAPPENING THE EXACT SAME WAY.

Electrical System
Filed Jan 28, 202084,500 milesWI

WHILE I WAS DRIVING ON THE HIGHWAY, MY VEHICLE GAVE ME A 'SERVICE SIDE DETECTION SYSTEM' WARNING. A FEW MORE MILES DOWN THE ROAD, I SMELLED AN ELECTRICAL SMELL ALMOST LIKE SOMETHING WAS BURNING. LUCKILY, I MADE IT HOME AND AM TAKING IT TO THE DEALERSHIP TOMORROW. IT WAS VERY SCARY AND I'M THANKFUL MY 1 YEAR OLD SON WASN'T IN THE CAR WITH ME AT THAT TIME.

Electrical System
Filed Jan 27, 202048,000 milesFL

OIL CONTROL SOLENOID VALVE FAILURE CAUSING LOSS OF POWER, INSTABILITY AT ALL SPEEDS, AND SURGING OF ENGINE. GM DOES NOT HAVE ANY PARTS TO REPAIR THIS ITEM AND DOES NOT HAVE A ETA ON WHEN THEY WILL GET THEM, THERE ARE NO AFTERMARKET OPTIONS AVAILIBLE EITHER DUE TO THE RATE OF FAILURE. GM PART# 12633613

Electrical System
Filed Jan 24, 2020106,000 milesIA

SIDE DETECTION LIGHTS DON'T WORK AND FOLLOWED ALL THE IDEAS TO MAKE THEM WORK OTHER THAN REPLACING THEM.WAS GOING DOWN THE ROUND AND WAS GOING TO MAKE A TURN AND THE LIGHTS WEREN'T WORKING. THE NEXT TIME THEY WORK ,NOW THERE OUT COMPLETELY.

Electrical System
Filed Jan 24, 2020102,848 milesND

WHILE DRIVING IN TOWN- SIDE DETECTION MESSAGE APPEARS ON DASH. LEFT SIDE DETECTION INDICATOR STAYS ON. VEHICLE TAKEN TO DEALERSHIP FOR SERVICE. SERVICE TECHNICIAN INFORMS ME THE DETECTION MODULE IS CORRODED, LIKELY FROM MOISTURE. THE STATEMENT READS TWO "MISCELLANEOUS BODY ELECTRICAL- REPAIR" RECOMMENDATIONS TOTALLING $1104.91. I CAN NOT AFFORD THIS. I ASK IF WE CAN DISABLE OR TURN OFF THE SENSOR AND I AM TOLD NO. I ASK IF NEGLECTING TO REPLACE THE CORRODED MODULE CAN CAUSE FURTHER DISRUPTIONS WITH THE VEHICLE, INCLUDING SAFETY SYSTEMS, AND I AM TOLD YES, IT CAN. THIS IS OUTRAGEOUS. THE MODULE SHOULD NEVER BE MADE IN A WAY WHERE IT IS SUSCEPTIBLE TO WATER DAMAGE, ESPECIALLY GIVEN ITS PLACEMENT IN THE REAR BUMPER. THIS IS NEGLIGENT DESIGN AND COMPLETE DISREGARD FOR SAFETY, THE USER, OR THE PRODUCT. I HOPE I HAVENT LEFT ANYTHING IMPORTANT OUT. I AM TRYING TO BE FACTUAL AND KEEP MY FRUSTRATION ASIDE.

Service Brakes
Filed Jan 23, 202078,000 milesPA

STABILITRAK SERVICE NOTIFICATION ON DASH APPEARED ALONG WITH LOST POWER STEERING, ABS LIGHT AND TRACTION CONTROL LIGHT ON.

Engine
Filed Jan 22, 2020121,000 milesKY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 81,000 MILES, THE CATALYTIC CONVERTER FRACTURED AND WAS REPLACED AT PATRIOT CHEVROLET BUICK GMC DEALER, (4401 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-1207) HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD NOISED COMING FROM THE MOTOR AND EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND NOTICED THE CATALYTIC CONVERTER WAS FRACTURED. THE SAME DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THEN REFERRED TO A GMC DEALER FOR A DIAGNOSTIC TEST. A CASE WAS FILED BY THE MANUFACTURER. THE VEHICLE WAS TAKEN THE AN INDEPENDENT MECHANIC AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 121,000.

Service Brakes
Filed Jan 14, 202040,000 milesPA

I HAVE A TRACTION CONTROL LIGHT ON, ALSO THE ABS LIGHT IS ON, AND I GET A STABILITRACK WARNING.

Steering
Filed Jan 8, 202011,035 milesMN

THE POWER STEERING FAILED ON A INTERSTATE RAMP, I PULLED TO THE SIDE AND RESTARTED THE CAR AND IT WORKED AGAIN. IT FAILED TWO MORE TIMES ON THE DRIVE HOME AND TWICE WHILE DRIVING TO THE DEALERSHIP. THE CAR HAD 11035 MILES AND WAS 40 MONTHS OLD. I HAD TO PAY $3051 TO HAVE THE POWER STEERING RACK REPLACED.

Engine
Filed Jan 8, 202048,000 milesIN

THE CHECK ENGINE LIGHT IN THE VEHICLE CAME ON AND THE VEHICLE BEGAN TO LOSE POWER AND THEN REGAIN POWER WHILE ACCELERATING AND ALSO WHILE STILL IN MOTION EVEN WHILE NOT CURRENTLY ACCELERATING. THE PROBLEM WAS DIAGNOSED BY THE CHEVY DEALERSHIP AND IT WAS DETERMINED THAT A ROCKER ARM NEEDED TO BE REPLACED. THE PART (#12633613) IS NOT AVAILABLE AND THERE IS NO ESTIMATED TIME PER GM WHEN IT WILL BE AVAILABLE AGAIN. MY VEHICLE HAS NOT BEEN SAFE TO DRIVE AND SITTING AT THE DEALERSHIP SINCE OCTOBER 15TH 2019, IT IS CURRENTLY JANUARY 8TH 2020. THIS PART IS AN ISSUE FOR ALL 2014 AND 2015 IMPALA AND MALIBU VEHICLES WITH THE ENGINE TYPE IN THE 2014 IMPALA LS. THE DEALERSHIP HAS REFERRED TO THE GM PART AS BEING DEFECTIVE YET GM HAS NOT ISSUED A RECALL. GM REFUSES TO PROVIDE ANY INFORMATION REGARDING THE PART AND WILL NOT EVEN CONFIRM IF IT WILL EVER BE PRODUCED AGAIN. THIS ISSUE IS EFFECTING THOUSANDS OF VEHICLES AND GM'S FAILURE TO ADDRESS THIS ISSUE IS LEAVING THE OWNERS OF THE AFFECTED VEHICLES DRIVING UNSAFE VEHICLES. GM NEEDS TO ISSUE A RECALL OR MANUFACTURE MORE OF THE PART IF IT IS SIMPLY A PRODUCTION ISSUE (WHICH THEY WILL NOT CONFIRM OR DENY).

Electrical System
Filed Jan 2, 2020130,000 milesMI

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS BECAME INOPERABLE AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY TO TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 489-4858) WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSORS WERE INOPERABLE AND THERE WAS WATER INTRUSION IN THE SIDE SENSOR MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

Seat Belts
Filed Jan 2, 2020OR

WATER LEAK FORMING MOLD THROUGHOUT CAR. DEALER REFUSED TO CHECK VEHICLE. HEALTH HAZARD. VARIOUS COMPLAINTS OF THE SAME ISSUE ON MAKE OF CAR. STANDING WATER IN TRUNK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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