2009 Chevrolet Impala complaints

THE FIRST INCIDENT WAS IN JANUARY. WE HAD SOME BAD WEATHER AND I THOUGHT IT CAUSED THE PROBLEM. BUT RECENTLY, THE CAR LOSS POWER AGAIN AND WOULD NOT ACCELERATE. THE LOSING POWER AND THE TRACTION LIGHT CAME ON.I MENTIONED THIS TO THE DEALER WHEN I WENT FOR THE FIRST RECALL FOR THE IGNITION SWITCH. THE REP AT CHEVYLAND IN SHREVEPORT , LA. WAS DISINTERESTED. I ALSO MENTIONED THAT THERE WAS A KNOCKING NOISE IN THE DASH. HE ADVISED ALL THE IMPALAS HAVE THAT BUT IT IS NOT A SAFETY ISSUE. I NOW RECEIVED THE RECALL LETTER STATING THE VERY THING I ADVISED THE REP OF. NOW THEY ARE SAYING THEY MAY OR MAY NOT COVER IT. THIS IS A SAFETY ISSUE. IF I AM TRYING TO ACCELERATE AND CAN NOT I COULD BE HIT BY AN 108-WHEELER OR ANYTHING COULD HAPPEN.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE STEERING FAILED AND THE CONTACT HEARD A CLICKING NOISE. THE BRAKES ALSO FAILED AND THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL AND A TREE. THE CONTACT'S TONGUE WAS SEVERED AND HE SUFFERED INJURIES TO THE BRAIN, NECK, AND BACK. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,500.

SERVICE AIR BAG LIGHT CAME ON PERIODICALLY, THEN STAYED ON. WENT TO JEFF WYLER DEALERSHIP(SHELBYVILLE, KY). WAS TOLD THERE WAS CORROSION IN CABLE. REPAIRED A $98.00 DIAGNOSTIC FEE PLUS PARTS. WAS FIRST GIVEN OPTION OF NOT REPAIRING, AS THEY FORGOT TO TELL ME ABOUT THE DIAGNOSTIC FEE, OR REPAIR AT COST OF FEE. WAS REPAIRED ON JUNE 18, 2015. ON 7/12/15, LIGHT CAME BACK ON. IS NOT STAYING ON LONG ENOUGH FOR ME TO TAKE TO THE NEAREST DEALERSHIP IN EMINENCE, KY. JEFF WYLER CLOSED ITS LOCAL DEALERSHIP. CALLED GM YESTERDAY. NO RECALLS FOR MY VIN #. I AM CONCERNED.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER AND JERKED. IN ADDITION, THE SERVICE STABILITY TRACTION AND POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

I WAS DRIVING ABOUT 40MPH THEN MY CAR BROKE DOWN SPEED TRACTION SENSOR WAS ON AND ENGINE LIGHT CAME ON AND IT READ ENGINE POWER HAD BEEN REDUCED AS I KEPT DRIVING IT WAS JERKING AND NOT WANTING TO PICK UP SPEED I TURNED THE CAR OFF FOR ABOUT 30 MINUTES STARTED AGAIN TRACTION LIGHT OFF BUT CHECK ENGINE LIGHT STILL ON WENT TO OREILLY AND IT READ A CODE SAYING PEDAL POSITION SENSOR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE SERVICE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN SENSORS RELATED TO THE TRACTION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

SINCE WE HAVE HAD THIS CAR WE ARE CONSTANTLY HAVING STABILITY TRACT CONTROL SENSORS. WE HAVE REPLACE THEM ONCE AND IT IS SHOWING UP AGAIN. WHEN THE STABILITY TRACT CONTROL GOES BAD THEN THE ABS AND BRAKE ASSIST LIGHT ALSO COMES ON ALONG WITH IT. I WOULD LIKE TO SEE A RECALL FIX FOR THIS PROBLEM AS I KNOW I AM NOT THE ONLY ONE WHO HAS HAD THESE PROBLEMS WITH THEIR IMPALAS.

I WAS DERIVING DOWN A STEEP GRADE ON THE GATLINBURG BYPASS TOWARD PIGEON FORGE, TN IN SECOND GEAR FOR ENGINE BREAKING. I FIRST NOTICED THE CAR GETTING WARMER AND I CHECKED THE DUAL CLIMATE CONTROL BY FEEL TO MAKE SURE MY RIDER HAD NOT INCREASED THE TEMPERATURE. THEN I NOTICED THE STEERING WAS HARDER ON SLIGHT CURVES; THEN I NOTICED THE TACHOMETER GOING TO ZERO AND SONE OTHER GAUGES DECREASING; THEN I HAD TO SLOW FOR A CHARPER CURVE WHERE I HAD NO POWER BRAKE ASSIST AND NO POWERING STEERING ASSIST. I MANAGED TO BRING THE VEHICLE TO A SAFE STOP WHERE I TRIED TO RESTART THE ENGINE. THE VEHICLE RESTARTED AFTER A SHORT CRANKING BUT ACTED IF IT WAS STARVING FOR FUEL. ONCE RESTARTED THE VEHICLE RAN SATISFACTORY, IF I HAD BEEN A WEAK PERSON OR HAD PANICKED THIS INCIDENT WOULD PROBABLY HAVE RESULTED IN A CRASH. THE IGNITION SWITCH RECALL HAD RECENTLY BEEN ACCOMPLISHED. THE FUEL LEVEL WAS 1/2 TANK. AS AN ELECTRICAL ENGINEER THIS APPEARED TO BE AN ELECTRICAL PROBLEM WHERE THE ENGINE POWER WAS CUT OFF SHUTTING DOWN THE FUEL PUMP, INSTRUMENT CLUSTER, IGNITION, AND ELECTRIC STEERING ASSIST.

I WAS DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC GOING APPROXIMATELY 65 PER HOUR AND THE SERVICE TRACTION CONTROL CAME ON AND THEN SAID THAT ENGINE POWER WAS REDUCED. IT ALSO HAD THE ENGINE LIGHT COME ON AND STAYED ON ALL THE WAY HOME. I THEN GOT HOME SAFELY THAT TIME AND SHUT OFF THE CAR ABOUT 20 MINUTES LATER WENT OUT AND ALL LIGHTS HAD GONE OFF AND WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN. THEN ON 6/29/15 THIS HAPPENED AGAIN ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. HOWEVER THIS TIME THE CAR SAID THROTTLE DISABLED AND THE CAR SHUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I HAD TO TRY AND GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER ABOUT 10 OR 15 MINUTES THE CAR THEN STARTED BACK UP AND THE LIGHTS WENT OUT AND I WAS ABLE TO DRIVE AGAIN. THEN LATER IN THE DAY I RETURNED HOME AND TRIED TO LEAVE IN MY CAR AND IT WOULD NOT START AND HAD NO POWER WHAT SO EVER. THE KEY ALSO WOULD NOT COME OUT OF THE IGNITION AND I JUST HAD THAT RECALL DEALT WITH ON THE KEY. I COULD HAVE BEEN SERIOUSLY INJURED IN THIS LAST INCIDENT. THIS NEEDS TO BE RECALLED AND GM NEEDS TO PAY FOR WHAT I AM OUT OF POCKET BECAUSE I NOW HAD TO GET A RENTAL CAR TO WORK. I HAVE READ PAGES UPON PAGES OF COMPLAINTS JUST LIKE MINE, WHICH IS RIDICULOUS THAT THIS ISSUE HAS NOT BEEN FIXED. DOES IT TAKE SOMEONE GETTING INJURED OR KILLED FOR GM TO DO SOMETHING?

AT START UP, THE SERVICE AIR BAG CAME ON DASH AND THE AIR BAG SEAT BELT LIGHT CAME ON. AND NOW IT STAYS ON. I SEE THIS SEEMS TO BE A REGULAR PROBLEM WITH THE IMPALA.. IF THAT MANY PEOPLE ARE HAVING THAT PROBLEM IT SEEMS TO ME TO BE A FAULTY SOMETHING AND A SAFETY ISSUE.

WHEN ADJUSTING THE STEERING WHEEL THE SERVICE AIRBAG LIGHT WOULD COME ON. NOW IT COMES ON QUITE OFTEN WHILE DRIVING.

TRACTION CONTROL LIGHT ON , CAR LOSE POWER AND HAS TROUBLE STOPPING WHEN BRAKES ARE DEPLOYED.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE SERVICE AIR BAGS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,500.

I BOUGHT THE CAR A FEW WEEKS LATER THE AIR BAG LIGHT COMES ON. IT COMES ON AND TURNS OFF AT RANDOM TIMES. I HAVE CALLED THE DEALER AND THEY SAID THERE IS NO RECALLS FOR IT. I ALSO LOOKED ONLINE AND THERE IS MANY MORE PEOPLE HAVING THE SAME PROBLEM WITH THERE AIR BAG SYSTEM.

SERVICE AIR BAG LIGHT CAME ON. HAD THE CAR SCANNED TO FIND OUT IT WAS A PASSENGER SIDE AIR BAG. NOW ON 6/2/15 I AM GETTING ANOTHER SERVICE AIR BAG LIGHT, BUT AFTER I SHUT THE CAR OFF, AND TURN IT BACK ON, THE LIGHT DOES NOT COME BACK ON. THE DEALER TELLS ME THAT UNTIL IT STAYS ON, THEY CAN NOT SCAN IT. I AM NOT VERY CONFIDENT IN THE AIRBAG SYSTEM. I HAVE BEEN TOLD BY A TECHNICIAN THAT IF ONE AIRBAG IS NOT FUNCTIONING RIGHT THE WHOLE AIR BAG SYSTEM SHUTS DOWN. SCARY!

TRACTION CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON. LOST POWER TO THE ENGINE AND HAD TO STOP. TURNED THE IGNITION OFF. WAITED 10 MINUTES AND STARTED THE CAR. RAN FINE UNTIL I GOT HOME. THIS HAPPENED A FEW TIMES BEFORE I TOOK THE CAR IN. FOUND OUT IT WAS AN ACCELERATOR PEDAL POSITION (APP) SENSOR.

THE SERVICE ENGINE LIGHT GOES ON INTERMITTENTLY. SOMETIMES STAYS OFF FOR UP TO A WEEK AND THEN COMES BACK ON. TOOK IT TO CHEVY DEALERSHIP AND WAS TOLD THE MODULE FOR THE DRIVER'S SIDE AIR BAG NEEDS TO BE REPLACED AT A COST TO ME OF $730- HOW CAN SOMETHING LIKE THIS HAPPEN WHEN THERE HAS BEEN NO ACCIDENT, LOW MILEAGE OR ANY TYPE OF "BUMPING" TO THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE THAT GM SHOULD RESOLVE. UPON LOOKING INTO THIS COMPLAINT ON THE INTERNET, I SEE THERE ARE QUITE A FEW THAT HAVE THIS SAME PROBLEM. THIS IS SOMETHING THAT WOULD EFFECT ANY DRIVER WITH THIS PROBLEM IF THERE IS A SERIOUS ACCIDENT AND THE AIR BAGS DO NOT GO OFF AS INTENDED...UPDATED 10/20/15 *BF UPDATED 11/09/15*LJ.....UPDATED 08/11/16 *BF UPDATED 1/20/2016 *JS... UPDATED 10/26/2017*CN

DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT ACCELERATE & QUICKLY DECELERATED WITH ANY PRIOR WARNING. 18 WHEELER ALMOST REAR ENDED ME. INSTRUMENT PANEL DISPLAYED, ENGINE POWER REDUCED,SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND CHECK ENGINE LIGHT. FINALLY EXITED INTERSTATE SAFELY AND SHUT DOWN ENGINE THINKING IT WAS GOING TO BLOW UP AND AFTER 2-3 TRIES TO RESTART MESSAGES DISAPPEARED AND VEHICLE SEEMED TO BE OK. TOOK VEHICLE TO MECHANIC & FOUND CODES EVIDENCING THE LOSS OF COMMUNICATION BETWEEN THE TAC AND OR THE APP UNITS CAUSING VEHICLE TO GO INTO LIMP MODE BUT COULD NOT GET THE CONDITION TO REOCCUR. MECHANIC HAD TO REMOVE CODES TO PERMIT TO DUPLICATE PROBLEM, COULD NOT DUPLICATE AND TOLD ME TO WAIT UNTIL RECURRED. WHILE LOOKING FOR REPAIR SHOP WAS SCARED IT WOULD HAPPEN AGAIN RECEIVED LETTER FROM GM STATING IF THE ABOVE CONDITION HAD OCCURRED THEY WOULD FIX. CALLED GM DEALER MENTIONED LETTER THEY REFUSED TO REPAIR UNLESS THE MESSAGES WERE PRESENT ON PANEL, REFUSED TO LOOK AT THE VEHICLE. CALLED GM CUSTOMER SERVICE REFERENCING LETTER, EXPLAINED GM DEALER REFUSED TO REPAIR. WAS TOLD BY ANGELA ISSUE WAS SAFETY RELATED PROBLEM BUT GM WOULD NOT ADMIT TO SAFETY ISSUE. GM AGREED TO PAY FOR ONE HOUR OF DIAGNOSTIC TIME TO DETERMINE IF VEHICLE QUALIFIED FOR REPAIR, DEALER WAS UNABLE TO DUPLICATE PROBLEM, REFUSED TO REPAIR. CALLED GM AND WAS TOLD NO REPAIR WOULD BE MADE EVEN THOUGH THE PROBLEM HAD OCCURRED AS STATED IN THE LETTER AND TO WAIT UNTIL SITUAT

REDUCED ENGINE POWER, CAR CUTS OFF WHILE DRIVING. CHEVY IS AWARE OF DEFECT AND REFUSES TO RECALL

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIR, THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE AIR BAG FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,977. MA 08/05/2015 UPDATED 9/29/2015*JS

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UNDER THE FRONT PASSENGER SIDE SEAT, THE WIRING HARNESS FOR THE AIR BAG FRACTURED AND THE AIR BAG WARNING LAMP DID NOT ILLUMINATE TO INDICATE A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR BAG WIRING CONNECTOR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,977. MA 08/05/15 UPDATED 9/24/15 *JS

WHEN TRYING TO START THIS VEHICLE IT WILL NOT CRANK OVER. THE LIGHTS ON THE DASH LIGHT UP AND THE PROPER NOISES AS IF YOUR STARTING YOUR CAR COME ON; HOWEVER THE SERVICE AIRBAG SIGN COMES ACROSS MY DASH AND THE CAR WILL NOT CRANK OVER. I TRIED TO USE THE KEYLESS ENTRY AND THIS DOES NOT WORK EITHER. I HAVE PLACED A PASSENGER IN THE FRONT PASSENGER SIDE OF VEHICLE AND AFTER LEAVING THE IGNITION SWITCH TO ON FOR A FEW MINUTES THE CAR WILL THEN CRANK OVER. IT WILL EITHER START OR JUST CRANK OVER AND ACT AS THOUGH IT WILL START. IF IT DOES NOT START THE FIRST ATTEMPT I WAIT SEVERAL MORE MINUTES AND MESS AROUND GETTING IN AND OUT OF THE PASSENGER SEAT. IT WILL CRANK OVER AND START. AFTER READING SEVERAL COMPLAINTS ON... HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-8TH-GEN-DISCUSSION/328381-SERVICE-AIR-BAG.HTML#/FORUMSITE/20859/TOPICS/328381 I WONDER WHY THERE CANNOT BE A RECALL ISSUED ON THIS? IT APPEARS TO BE AN ONGOING SAFETY ISSUE. I HAVE HAD THIS AT THE DEALERSHIP WITHOUT SUCCESSFULLY BEING REPAIRED. IS THERE ANYTHING YOU CAN DO ABOUT THIS? I DO NOT FEEL SAFE IN MY OWN VEHICLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,949.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN DRIVING UP AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY LOSE POWER OR FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, TRACTION CONTROL, ENGINE POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT INDEPENDENTLY REPLACED THE ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND RECURRED MULTIPLE TIMES BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

I BOUGHT THIS CAR USED IN 2012. THIS CAR HAD PERIODIC ELECTRICAL ISSUES AND A CO2 SENSOR FAILURE, BUT THERE WERE NO ISSUES COMPARABLE TO A TOTAL TRANSMISSION FAILURE. EARLIER IN THE WINTER OF 2015, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT UP INTO FOURTH GEAR ON THE FREEWAY UNTIL AFTER TEN MINUTES OF DRIVING. ONE DAY IN ANN ARBOR, MI, I WAS ACCELERATING OUT OF A TURN WHEN THE RPM METER STARTED REVVING TO 6,000 AND THE ENGINE LOST POWER. AFTER RESTARTING THE IMPALA, THE CAR WENT A FEW HUNDRED FEET TO RED LIGHT AND DIED AT THE INTERSECTION. I EVENTUALLY WAS ABLE TO DROP THIS VEHICLE OFF AT AN AUTOMOTIVE REPAIR SHOP FOLLOWING A LONG TRIP FULL OF TRANSMISSION FAILURES AND START-UPS. THE MECHANIC LATER STATED THAT THE TRANSMISSION WOULD NEED TO BE REBUILT. THE REPAIR COST WAS OVER $1,600 AND THE TRANSMISSION STILL POSSESSES THE SAME PROBLEMS THAT EXISTED PRIOR TO THIS EVENT.

SERVICE AIR BAG LIGHT RANDOMLY COMES ON. WARRING CAN BE ERASED BY PUSHING THE RESET BUTTON SO YOU CONTINUE TO VIEW INFORMATION WINDOW. MOVING DRIVER SEAT BACK OR FORWARD CAN SOMETHING ERASE THE WARRING. DEALER COULD NOT TELL IF DRIVER SIDE AIR BAG IS WORKING WHEN THE WARRING LIGHT IS ON, GO FIGURE! REPAIR COULD BE THOUSANDS OF DOLLARS. WHY ARE AIR BAGS NOT COVERED FOR A 100,000 MILES OR 10 YEARS LIKE EMISSION COMPONENTS? AFTER ALL AIR BAG SYSTEMS ARE SAFETY ISSUES AND EMISSIONS ARE NOT! I WILL JUST DRIVE THE VEHICLE AS IS.

WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. AFTER DRIVING A FEW MILES WITH THESE INDICATORS ON THE DISABLING THROTTLE WARNING CAME ON AND THE VEHICLE STALLED. I MANAGED TO COAST OVER TO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE CAR AFTER APPROXIMATELY 10 MINUTES. THIS HAD OCCURRED ON NUMEROUS OCCASIONS AND HAVE NOT BEEN ABLE TO HAVE IT SUCCESSFULLY REPAIRED.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE LOWER ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

I WAS DRIVING ON THE HIGHWAY AND ALL OF THE SUDDEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. WARNINGS SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER ARE DISPLAYED AND ALL BUT SHUTS MY CAR OFF IN THE MIDDLE OF THE HIGHWAY CAUSING CARS TO SLAM ON THEIR BRAKES AND SWERVE BARELY MISSING ME. I GET OVER TO THE SIDE OF THE ROAD AND TURN THE CAR OFF. THEN TURN THE CAR BACK ON SAME MESSAGES AND WON'T GO NO WHERE. DO THE SAME THING AGAIN ONLY WAITING LONGER AND NO MESSAGES BUT CHECK ENGINE LIGHT STILL ON. I DRIVE HOME. NEXT DAY NO WARNINGS OR LIGHTS. COUPLE WEEKS GO BY DOES THE WHOLE WARNINGS AND LIGHTS AND SLOWS CAR DOWN AGAIN BUT DOESN'T COMPLETELY SHUT IT DOWN. I WAS IN REGULAR STREET TRAFFIC THIS TIME ABOUT 35MPH. AND NOW IT'S MORE FREQUENT SOMETIMES A COUPLE TIMES A DAY TO ONCE EVERY DAY OR TWO. THIS NEEDS TO BE LOOKED AT. I'M READING ABOUT THIS PROBLEM ON A LOT OF IMPALAS CAUSING MAJOR PROBLEMS AND WRECKS. *TR

GOING DOWN HIGHWAY GO TO ADJUST AC TEMP. AND THIS LOUD TAP TAP TAP TAP STARTS SOUNDING OFF IN DASH. SCARED ME CAUSED ME TO JUMP AND ALMOST LOSE CONTROL OF CAR. TOOK TO CHEVROLET DEALER THEY REPLACED BLEND DOOR ACTUATOR. I HAVE HAD THIS REPLACED FIVE DIFFER. TIMES UNDER WARRANTY. 2015 81000 MILES AND IT GOES OUT AGAIN. I AM NOW USE TO THE SOUND AND IT DOES NOT SCARE ME LIKE BEFORE. I HAVE TALKED TO OTHER IMPALA OWNERS AND THYE HAVE THE EXACT SAME PROBLEM. THEY SAID IT SCARED THEM TOO WHEN IT FIRST HAPPENED.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FUEL GAUGE WENT DOWN TO ZERO. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, A CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.

ON 18 APR 2015, MY 2009 CHEVROLET IMPALA EXPERIENCED COMPLETE AND TOTAL FAILURE OF THE TRANSMISSION. SINCE THE WARRANTY IS 5 YEARS/100,000 MILES, I WAS NOT ELIGIBLE FOR REPAIR DUE TO BEING 8 MONTHS BEYOND THE WARRANTY PERIOD. THIS DESPITE THE FACT THAT THE VEHICLE ONLY HAD 74,000 MILES ON IT AT THE TIME.

WE RECEIVED A LETTER SAYING THIS YEAR AND MODEL HAVE A POOR SOLDER CONNECTION THAT CAUSES REDUCTION IN ENGINE POWER AND TRACTION CONTROL FAILURE. OUR CAR HAS THIS PROBLEM. HOWEVER, CHEVROLET WILL ONLY PAY FOR THE FIX IF IT IS UNDER WARRANTY AND HAS LESS THAN 120,000 MILES. WE BELIEVE THAT MOST SIX YEAR OLD CARS HAVE MORE THAN 120,000 MILES AND CHEVROLET IS JUST COVERING THEMSELVES FROM LAWSUITS WITH THIS LETTER. IF THEY SOLDERED SOMETHING IMPROPERLY THEY SHOULD FIX IT REGARDLESS OF THE MILEGE ON A VEHICLE.

CAR STRUGGLES THEN KICKS INTO GEAR. GOT WARNING ABOUT TRACTION CONTROL FAILING THEN THE CAR SAYS 'ENGINE POWER REDUCED' AND SPEED CUTS IN HALF. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB

THE TRACTION CONTROL, STABILITY TRACK AND ABS LIGHTS ALL CAME ON. THE ENGINE POWER REDUCED LIGHT CAME ON AND ENGINE POWER WAS LOWER. I HAD THE LEFT SPEED SENSOR REPLACED AND THE ACCELERATOR SENSOR REPLACE ON AUGUST 8TH AFTER THE DEALERSHIP HAD FIXED THIS PROBLEM IN APRIL AND AGAIN IN JUNE. I WAS TOLD THEY CHANGED SENSORS THEN ALSO, BUT I AM NOT SURE OF WHICH ONES AT THAT TIME. I AM NOW HAVING THE SAME PROBLEM FOR THE FORTH TIME. REPLACING THE SENSORS EVERY FEW MONTHS IS GETTING EXPENSIVE. ALSO NOT VERY SAFE. I CONTACTED GM AND THE WOMAN TOLD ME TO TAKE IT BACK TO THE DEALERSHIP TO BE FIXED AGAIN. I HAVE FIXED THE SAME ISSUE THREE TIMES ALREADY. THEY WERE OF NO HELP AT ALL. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEAR KIT AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,256. UPDATED 8/21/15*CN UPDATED 10/11/2017*CN

WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE CAR LOST POWER AND DISPLAYED "REDUCED ENGINE POWER." I LOST COMPLETE POWER AND LUCKILY WAS ABLE TO COAST TO THE SHOULDER. IT WAS VERY SCARY AND VERY DANGEROUS. *TR

THIS WAS THE FIRST TIME THE SERVICE AIR BAG CAME ACROSS CENTER INFO ON DASH INFO SYSTEM. THE LIGHT ALSO SHOWING THAT THE SRS WAS ON INDICATING A PROBLEM. MY HUSBAND CAME TOOK THE CAR FOR A TEST AND NO LIGHTS OR WARNINGS. TOOK IT TO THE DEALERSHIP AND SERVICEMAN STATED IF THE ERRORS ARE NOT SHOWING IT COULD BE A PROBLEM TRYING TO FIND THE ISSUE OF THE LIGHT AND WARNING. WITH JUST OVER 10,000 MILES ON THIS VEHICLE 2009 IMPALA BECAUSE BEING OVER 5 YEARS OLD I WOULD HAVE TO PAY FOR ALL CHECKS WHICH MAY OR MAY NOT CORRECT ANYTHING. MY HUSBAND HAS CHECKED IT SEVERAL TIMES IN THE LAST FEW DAYS AND HE DIDN'T GET ANY ERRORS. I DROVE IT TO CHURCH TODAY AND SURE ENOUGH IT SAID SERVICE AIR BAG AND THE ICON LIGHT WAS ON FOR DRIVER'S AIR BAG. THEN NO LIGHTS OR WARNINGS COMING HOME. WILL THE AIR BAGS DEPLOY WHEN THIS WARNING IS SHOWING? WHY CAN'T THE DEALER INFORM OWNERS OF THIS VEHICLE THAT A PROBLEM EXISTS. I FOUND SEVERAL PLACES ON LINE ABOUT THE SAME PROBLEM. APPARENTLY ONE PERSON PAID OVER 900 DOLLARS FOR A REPAIR OTHERS SAID THAT DEALERS WERE OF NO HELP. I JUST WANT TO GO ON RECORD THAT THIS MAY BE A SAFETY ISSUE AND ALL OWNERS WITH THIS PROBLEM SHOULD REPORT IT TO GM AND ALSO TO THE NHTSA. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S DOOR KEY FOB FAILED TO OPERATE. THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT WEEKS LATER, THE BOTH REAR DOORS FAILED TO LOCK AND UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 6/8/15*CN THE CONSUMER STATED THE PROBLEM WAS DIAGNOSES AS DIS-FUNCTIONAL LOCK ACTUATORS. UPDATED 06/18/15

WHILE ON MY WAY HOME FROM WORK ON A MAJOR HIGHWAY, MESSAGE LIT UP SAYING ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, THEN SAID STARTING DISABLED AND THE ENGINE SHUT OFF MID HIGHWAY WITH NO TIME TO REACT. I WAS ALMOST HIT BY SEVERAL CARS, TRACTOR TRAILER, AND BUSES. I HAD NO POWER STEERING, NOTHING. I HAVE 5 CHILDREN WHO ARE OFTEN IN THE CAR WITH ME AND THIS CREATED A MESS OF TRAFFIC AND COULD HAVE KILLED PEOPLE. AFTER BEING SCARED OUT OF MY MIND AND STUCK HALF IN A HIGHWAY LANE FOR 5 MIN WITH TRAFFIC SWERVING, THE CAR STARTED BACK UP WITH NO ISSUES AND I CONTINUED HOME. NO SIGN OF ANYTHING TODAY, HOWEVER I AM READING THOUSANDS OF COMPLAINTS ONLINE FROM OTHER CHEVY IMPALA OWNERS WHO STATE THEY ARE EXPERIENCING THE SAME ISSUES AND IT COMES AND GOES AND HAVE TRIED EVERYTHING TO FIX IT AND IT STILL HAPPENS EVERY SO OFTEN SOMETIMES MORE THAN OTHERS. SOMEONE IS GOING TO LOSE A LIFE. *TR

WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON AND OFF AND THE CAR STARTED SHAKING RAPIDLY AND THE BRAKES LOCKED UP. ONCE I STARTED THE VEHICLE BACK UP AND THE IGNITION SWITCH SEEMED TO BE STUCK AND THE AIR BAG LIGHT DISPLAYED ON THE DASHBOARD. WHEN I TURN OFF THE VEHICLE AND TRY TO REMOVE THE KEY THE KEY WILL NOT COME OUT SO I HAVE TO PUT IT INTO NEUTRAL AND BACK INTO PARK A FEW TIMES BEFORE IT WILL RELEASE THE KEY. SINCE THIS HAS OCCURRED I HEAR A KNOCKING SOUND IN MY GLOVE BOX WHEN THE DOOR IS OPEN AND CLOSED AND SOMETIME HOURS AFTER ILL HEAR THE NOISE AND THE ELECTRIC WILL FLICKER. *TR

'SERVICE TRACTION CONTROL' 'ENGINE POWER REDUCED' AND ENGINE LIGHT CAME ON. CAR LOST ALL POWER. I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD START AGAIN. I WAS DRIVING 65 MPH ON MY DAILY DRIVE OF 60 MILES ONE WAY. THANK GOODNESS I WASN'T PASSING AND DID NOT HAVE MY CHILDREN IN THE CAR! THIS HAS HAPPENED SEVERAL TIMES SINCE WHERE I HAVE NOT LOST ALL POWER BUT PARTIAL, THE CRUISE CONTROL WILL QUIT WORKING AND THE CAR HAS VERY LITTLE POWER. *TR

AT FIRST IT WAS JUST THE PASSENGER REAR DOOR LOCK THAT WOULD NOT UNLOCK ALL THE TIME AND THEN THE DRIVER SIDE REAR LOCK STARTED TO BE INTERMITTENT BUT AS OF FEBRUARY 2015, NEITHER WILL AUTOMATICALLY UNLOCK EVEN USING THE DOOR HANDLE. WE HAVE TO ROLL DOWN THE WINDOWS AND UNLOCK. ONCE UNLOCKED THEY THEN RARELY LOCK WITH THE KEY FOB. WHY IS THIS A PROBLEM, IN CASE OF AN ACCIDENT, WE WOULD NOT BE ABLE NOR WOULD FIRST RESPONDERS BE ABLE TO QUICKLY EXTRICATE ANY PASSENGERS IN THE REAR SEAT. THIS WORRIES US AS WE DO TAKE PEOPLE IN THE BACK SEAT. IF THERE WAS A CHILD OR INFANT, IT WOULD BE HORRIFIC WE HAVE FRIENDS WITH A 2009 CHEVROLET MALIBU AND THEIR REAR LOCKS ARE INTERMITTENT AND ONE IS GETTING WORSE. I WILL BET THERE A NUMBER OF CARS JUST LIKE OURS. I HAVE HAD CARS AS LONG AS 15YRS AND NEVER HAD A DOOR LOCK PROBLEM. WE CURRENTLY HAVE A CAR THAT IS 31 YRS OLD AND THE DOOR LOCKS DO NOT FAIL - AND IT IS A CHEVROLET ALSO. THE DEALER HAS TOLD US OUR CAR IS NOW ALMOST 6 YRS OLD AND THAT WE WILL JUST HAVE TO SUCK IT UP AND PAY TO HAVE THEM FIXED. WE THINK IT IS A DEFICIT IN THE MANUFACTURE OF THE DOOR LOCKS AND THAT CHEVROLET SHOULD PAY FOR IT. PLEASE LOOK INTO THIS BEFORE SOME CHILD GETS KILLED OR ADULTS GET TRAPPED. *TR

THE CAR STATES SERVICE TRACTION CONTROL-ENGINE POWER IS REDUCED. WHILE DRIVING THE HIGHWAY THE CAR COMPLETELY SHUT OFF AND HAD TO WAIT ABOUT 10 MINUTES BEFORE BEING ABLE TO START IT AGAIN. I DRIVE HIGHWAY DAILY AND HAVE A (XXX) YEAR OLD SON THAT RIDES WITH ME THIS IS A SAFETY HAZARD FOR THE BOTH OF US. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT, THE SERVICE TRACTION CONTROL AND THE CHECK THROTTLE ASSEMBLY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY, THE TRACTION CONTROL MODULES WERE REPLACED AND REPROGRAMMED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 142,000.