Page 9 of 17 · complaints 401–450 of 824

2009 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Vehicle Speed Control
Filed Mar 28, 201565,000 milesCT

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH THE CAR BEGAN TO LOSE ACCELERATION AND DROPPED ALL THE WAY DOWN TO 40 MPH. THE CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCED ENGINE POWER MESSAGE DISPLAYED AS WELL. THE CAR BEGAN SHAKING AND WOULD NOT ACCELERATE. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY AND TURN THE CAR OFF TO TRY AND GET THE ISSUE TO SUBSIDE. ONCE BACK ON THE ROAD, NOT MORE THAN 3 MILES LATER THE ISSUE SURFACED AGAIN. I ENDED UP HAVING TO GET OFF THE HIGHWAY AND DRIVE (VERY SLOWLY) BACK TO MY HOUSE. NOT SURE IF IT WILL BE SAFE TO DRIVE BACK TO THE DEALERSHIP TO BE ADDRESSED. I HAVE REPLACED THE WHEEL HUBS AND THROTTLE PEDAL SENSOR IN THE PAST FEW YEARS IN AN ATTEMPT TO CORRECT. THIS WAS AN INTERMITTENT ISSUE UNTIL RECENTLY AND EVEN AFTER HAVING IT FIXED BY A CERTIFIED CHEVROLET DEALERSHIP, THE ISSUE OCCURRED AGAIN. THIS MOST RECENT INCIDENT COULD HAVE ENDED IN SERIOUS INJURY HAD I NOT BEEN LUCKY ENOUGH TO NOT HAVE ANY CARS IMMEDIATELY AROUND ME. WITH THE AMOUNT OF CONSISTENT COMPLAINTS ABOUT THIS PARTICULAR ISSUE WITH THIS PARTICULAR MODEL OF CAR I HOPE IT CAN BE ADDRESSED. *TR

Electrical System
Filed Mar 23, 2015PA

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE RECALL NOTICE. *SMD

Service Brakes
Filed Mar 22, 201568,989 milesSC

I HAVE A 2009 CHEVROLET IMPALA WITH 89756+ MILES. I HAVE BEEN HAVING ISSUES WITH THE CAR'S TRACTION SERVICE CONTROL AND ABS LIGHTS. THE LIGHTS STAYS ON AND WHEN I TURN THE CAR MAKES A GRINDING SOUND AND SOMETIMES STALLS. WHEN THE LIGHT GOES OFF, THE CAR LOSES SOME BRAKE CONTROL. I HAVE TAKEN IT TO 3 DIFFERENT AUTO MECHANICS. I REPLACE THE GAS PEDAL (TWICE), THE LEFT BARRING AND THE PROBLEM HASN'T GONE AWAY. I HAVE BEEN RESEARCHING THIS FOR A YEAR NOW. MY RESEARCH SHOWS THAT THIS IS AN ISSUE THAT IS HAPPENING TO A LOT OF 2009 CHEVY IMPALAS. THERE ARE MULTIPLE WEBSITES AND FORUMS SUPPORTING THIS ISSUE SHOULD RECALL BY CHEVROLET. THIS IS VERY RECKLESS. I ONLY DRIVE MY CAR TO WORK AND BACK. I AM FEARFUL EVERY TIME I GET IN MY CAR. I CANNOT AFFORD TO KEEP PAYING FOR REPAIRS THAT ARE NOT SOLVING THE PROBLEM. PLEASE LOOK INTO THE TRACTION CONTROL SERVICE & ABS SYSTEM ISSUES IN THE 2009 CHEVROLET IMPALA. *TR

Service BrakesCrash
Filed Mar 19, 201578,000 milesMO

I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR

Engine
Filed Mar 17, 2015129,000 milesCA

I WAS JUST GETTING OFF OF WORK AND ON MY WAY TO GRAB SOMETHING TO EAT. AS I BEGAN TO MAKE A LEFT AT A TRAFFIC LIGHT THE SERVICE TRACTION AND REDUCED ENGINE SPEED LIGHT CAME ON. I COULD NOT GO MORE THAT 30 MPH AND IT BEGAN JERKING SO MUCH THAT I THOUGHT THE CAR WAS GOING TO SHUT OFF. I HAVEN'T DRIVEN IT SINCE BECAUSE I STILL HAVE TO FIT IT. THIS IS MY ONLY TRANSPORTATION AND IF I WAS ON THE FREEWAY IT COULD HAVE BEEN A HUGE ACCIDENT BECAUSE THE CAR JUST DROPPED IN SPEED WITH NO WARNING. I'VE SEEN THAT A LOT OF PEOPLE HAVE THIS ISSUE. IS GM LOOKING INTO THIS. THIS IS SOMETHING THEY SHOULD FIX WITH NO CHARGE ESP IF ITS HAPPENING TO A LOT OF PEOPLE. *TR

Air Bags
Filed Mar 15, 201595,000 milesNY

I CONTACTED CHEVY SERVICE TO INQUIRE WHY MY "SERVICE AIR BAG" LIGHT CAME ON WHEN MY VEHICLE HAD NOT BEEN IN AN ACCIDENT. THEY STATED THAT NO RECALLS WERE CURRENTLY IN PLACE FOR AIR BAGS AND THEY WOULD COVER THE DIAGNOSIS COST TO FIND OUT WHAT THE ISSUE WAS. THE SERVICE DEPARTMENT CALLED AND SAID THE "SEAT BELT TENSIONER BRACKET WAS DEFECTIVE AND NEEDED REPLACE" THEY ALSO STATED THEY HAD NO OF KNOWING IF THE AIR BAGS OR SEAT BELTS WOULD DEPLOY IN THE EVENT OF AN ACCIDENT WITHOUT REPLACING THE DEFECTIVE SEAT BELT TENSIONER BRACKET. IT WOULD SEEM TO ME THAT IF THIS SITUATION IS TRUE (SAFETY RESTRAINT SYSTEM CAN BE RENDERED INEFFECTIVE WITHOUT NOTICE) THAT POSSIBLY THE SITUATION SHOULD BE LOOKED INTO. THE "SERVICE AIR BAG" INDICATOR WAS COMING ON AND OFF BY ITSELF SO I ORIGINALLY DID NOT WORRY TOO MUCH ABOUT IT UNTIL IT CAME ON AND STAYED ON. IMAGINE MY SURPRISE WHEN THE GM SERVICE DEPARTMENT STATED THAT I COULD HAVE DRIVING AROUND WITH NO SAFETY RESTRAINT SYSTEM. IMAGINE ALSO MY SURPRISE WHEN CHEVROLET CUSTOMER SERVICE DID NOT SEEM TO SEE THE URGENCY OF WHO KNOWS HOW MANY VEHICLES ARE OUT THERE WITH A POTENTIALLY USELESS SAFETY RESTRAINT SYSTEM. PLEASE USE YOUR POSITION OR RESPECT TO PURSUE THIS ISSUE AND FIND OUT IF THERE IS A SAFETY CONCERN. THANK YOU. I HAVE CASE FILE NUMBERS AND MORE INFORMATION IF YOU REQUIRE. *TR

Power Train
Filed Mar 13, 201585,000 milesKY

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE TRANSMISSION WOULD GO INTO A HARD TRANSITION OF GEARS VERY SLOWLY BEFORE SHIFTING INTO A NORMAL GEAR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Fuel/Propulsion System
Filed Mar 12, 201550,445 milesNJ

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED HALF A TANK AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD TO CALL FOR FUEL TO BE BROUGHT TO THE SITE. ONCE THE FUEL WAS POURED INTO THE FUEL TANK, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,445.

Air BagsCrash1 injured
Filed Mar 6, 2015MI

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNSURE ABOUT WHAT WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD, BACK, NECK, LEFT ARM AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Mar 6, 201565,000 milesAZ

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLES SPEED REDUCED AFTER THE ENGINE POWER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/6/15*CN

Air BagsCrash1 injured
Filed Mar 5, 201585,829 milesMI

ON 2-2-2015 VEHICLE WAS INVOLVED IN A TWO VEHICLE, PERSONAL INJURY AUTO ACCIDENT. DAMAGE WAS INCURRED TO THE LEFT AND RIGHT FRONT 1/4 (FENDER) PANELS, ENGINE COMPARTMENT, INTERIOR DASHBOARD AND STEERING WHEEL AREA ALONG WITH THE PASSENGER SIDE FRONT DOOR OF THE AFOREMENTIONED VEHICLE AND RESPECTIVE VIN. AT THE TIME OF THE ACCIDENT, NONE OF THE AIR BAGS DELOYED AND THE VEHICLE IS EQUIPPED WITH DRIVER SIDE, PASSENGER SIDE, FRONT SIDE IMPACT AND HEAD/CURTAIN AIR BAGS. THE VEHICLE HAS SUBSEQUNETLY BEEN TOTALED BY THE INSURANCE COMPANY AND AWAITS DISPOSITION AT THEIR SALVAGE IMPOUND FACILITY. A "HOLD" HAS BEEN PLACED ON THE DISPOSTION OF THE VEHICLE BY THE INSURANCE COMPANY PENDING AN INVESTIGATION BY GENERAL MOTORS CORPORATION, CHEVROLET DIVISION PRODUCT SAFETY PERSONNEL. THE GM ASSIGNED INCIDENT # IS 805801 AND WAS ASSIGNED ON APPROXIMATELY 02-19 OR 02-20-2015. TO DATE, ASIDE FROM THE INTIAL NOTIFICTION BY GM OF RECEIPT OF THE INCIDENT/COMPLAINT, THE PERSON ASSIGNED TO THE INCIDENT HAS FAILED TO RETURN TELEPHONE INQUIRIES FOR GENERAL INFORTMATION, STATUS OF THE REVIEW AND /OR INVESTIGATION.

Air Bags
Filed Mar 2, 2015118,000 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Engine
Filed Feb 23, 2015160,000 milesMA

I OWN A 2009 CHEVROLET IMPALA. I WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT AND ENGINE POWER REDUCED LIGHT CAME ON. A FEW MINUTES LATER, IN HEAVY TRAFFIC IT SAID ENGINE SHUTTING DOWN AND THERE WAS A SHORT COUNTDOWN DISPLAYED BEFORE THE ENGINE DIED COMPLETELY. THIS IS VERY DANGEROUS AND I AM LUCKY TO HAVE BEEN ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT. *TR

Electrical System
Filed Feb 23, 201566,000 milesOH

I WAS APPROACHING A INTERSECTION WHEN THE ENGINE STOPPED RUNNING,I STOPPED THE CAR,PUT THE CAR IN PARK,THEN I TRIED TO START THE CAR IT WOULDN'T DO ANYTHING,TRIED TO TAKE IT OUT OF PARK AND IT WOULDN'T COME OUT PARK NOR WOULD IT START AND THE KEY WOULDN'T COME OUT OF THE IGNITION SWITCH. THIS IS A SAFETY PROBLEM I COULD HAVE BEEN KILLED !!!!!!!!!!!!!!!!!!!!!!!!!. *TR

Engine
Filed Feb 19, 201567,000 milesNC

WHILE DRIVING ABOUT 35 MPH, MY CAR INSTANTLY REDUCED SPEED AND THE TRACTION CONTROL AND POWERED REDUCED TO ENGINE LIGHT DISPLAYED. MY CAR REDUCED SPEED TO ABOUT 10 MPH AND I COULDN'T ACCELERATE ANYMORE. I BEGAN COASTING. I DROVE DIRECTLY TO THE DEALERSHIP AND WAS CHARGED $400 TO "FIX" THE PROBLEM. *TR

SteeringCrash1 injured
Filed Feb 19, 201540,000 milesPA

I WOKE UP IN THE HOSPITAL WITH A BRAIN INJURY, TONGUE NEARLY CUT IN HALF, THORATIC SPRAIN, NECK SPRAIN, ETC. FROM WHAT I HAVE BEEN TOLD, I WAS GOING AT LEAST 60-65 MPH WHEN I HAD MY FRONT END CRASH AND MY HEAD WENT THROUGH THE WINDSHIELD. I HAD NUMEROUS ISSUES ALREADY SUBMITTED TO CHEVY, SUCH AS THE STEERING ISSUES I HAD. THE AIR BAGS DID NOT DEPLOY. I LATER WAS DRIVING DOWN THE ROAD AND WHEN I WAS TURNING MY VEHICLE SHUT OFF. *TR

Engine
Filed Feb 18, 2015112,000 milesMI

I HAVE BEEN HAVING THE SERVICE ENGINE LIGHT COME INTERMITTENTLY ALONG WITH THE SERVICE TRACTION CONTROL LIGHT. I HAVE HAD A TECHNICIAN LOOK AT THIS FOR ME AND ADVISED THAT THE THROTTLE CONTROL SENSOR (ACCELERATOR PEDAL) IS GOING IN AND OUT. THE ACCELERATOR PEDAL IS CONNECTED TO A SENSOR THAT DRIVES THE THROTTLE ON THE ENGINE. WHEN THIS HAPPENS INTERMITTENTLY THE VEHICLE LOOSES ENGINE POWER AND TRACTION CONTROL. *TR

Traction Control System
Filed Feb 17, 2015215,000 milesNM

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRACTION AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE CONTACT COASTED OVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

Engine
Filed Feb 14, 2015113,149 milesFL

THIS IS THE 3RD TIME: WHILE DRIVING, SPEED REDUCES DRAMATICALLY, SERVICE ENGINE INDICATOR COMES ON FOLLOWED BY WARNINGS: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". MY RESEARCH ON THE ISSUE TO FIND OUT HOW TO FIX, SHOWS MANY PEOPLE HAVING THE EXACT SAME PROBLEM THAT ISN'T GETTING RESOLVED BY GM. ENGINE POWER REDUCTION TO SUCH A DRAMATIC SPEED CAN BE EXTREMELY DANGEROUS FOR NOT ONLY THE OPERATOR OF THE AFFECTED VEHICLE, BUT ALSO ANYONE ELSE ON THE ROAD NEAR THE DRIVER. *TR

Vehicle Speed Control
Filed Feb 13, 2015OK

ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE HIT FROM THE BACK. AS MY GRANDCHILDREN AND I WERE HEADED HOME ON THE FREEWAY MY CAR DECIDED TO JUST SHUT OFF. ON THE DISPLAY IT READ FIRST.. SERVICE TRACTION ACTION AND THEN STARTING DISABLED SERVICE THROTTLE. MY CAR IMMEDIATELY LOST POWER AND I BEGAN TO PRAY HOPING I WOULD NOT GET HIT FROM THE BACK WITH MY GRANDCHILDREN SITTING IN THE BACK. ONCE I PULLED OVER MY CAR WOULD NOT START I SAT FOR ABOUT A MINUTE AND TRIED TO START AGAIN AND IT STARTED. JUST TODAY 01/12/2015, WITH MY GRANDCHILDREN IN THE BACK OF MY CAR AGAIN MY CAR DECIDED TO LOOSE POWER AGAIN BUT THIS TIME IT DID SOMETHING VERY DIFFERENT, IT WOULD NOT ALLOW ME TO FIRST REVERSE AND THEN IT ALLOWED ME TO BUT SOON AFTER I COULD NOT GO FORWARD. THE GAS PEDDLE ACTED AS THOUGH THE CAR WAS COMPLETELY TURNED OFF BUT THE CAR WAS RUNNING. WHEN I ATTEMPTED TO PRESS THE GAS PEDDLE I PRESSED IT ALL THE WAY DOWN TO THE FLOOR, NOTHING HAPPENED. I ENDED UP CALLING A TOWING SERVICE AND AFTER TELLING THEM WHAT HAPPENED I WAS TOLD MY ISSUES STEMMED FROM A ELECTRICAL SYSTEM ISSUE THAT CHEVY HAD RECALLED. THIS DOES NOT MAKE ANY SENSE FOR SO MANY OF US TO GO THROUGH THE SAME ISSUES BUT NOTHING BE DONE ABOUT THESE

Engine
Filed Feb 13, 201550,000 milesWV

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Feb 10, 2015130,000 milesWI

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ENCOUNTERING THE RAILROAD TRACKS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Feb 9, 201572,389 milesKY

THE FIRST TIME THE LOUD NOISE HAPPEN WAS BACK IN 12/2014. 02/08/2015 THE NOISE WAS SO LOUD THAT I PULL OFF THE ROAD. IT SEEMS TO BE COMING FROM BEHIND THE DASH OR RADIO? I CALL GM AND WAS ADVISED THAT THERE IS NOT AND HAS NOT BEEN A RECALL FORM THIS ALTHOUGH THERE HAS BEEN SEVERAL COMPLAINTS. PER GM THE COST OF REPAIRS IS ON THE CAR OWNER. *TR

Air Bags
Filed Feb 6, 201563,000 milesMI

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 4/7/15*CN UPDATED 11/3/2015*JS

Electrical System
Filed Feb 4, 2015100,000 milesMI

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE HEATING SYSTEM WHEN THE DRIVER DOOR WAS OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System › Wiring
Filed Feb 2, 2015DC

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FUEL AND THE SPEEDOMETER GAUGE FLUCTUATED. THE MESSAGE BOARD ALSO DISPLAYED LOW OIL AND CAR LOWERING SPEED BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Power Train
Filed Jan 30, 201598,780 milesNJ

DRIVING TO WORK AND THE SERVICE TRACTION CONTROL LIGHT WENT ON THEN ENGINE POWER REDUCED AND THROTTLE ERROR AND THE CAR WOULD NOT ACCELERATE AND POWERED DOWN. I WAS AT RED LIGHT SO I TURNED THE CAR OFF AND TURNED IT BACK ON THE CAR WOULD NOT ACCELERATE SO I TURNED IT OFF AGAIN AND WAITING PUT MY FLASHERS ON, WAITED A FEW MORE MINUTES AND THE CAR FINALLY STARTED TO MOVE. I TOOK TO THE DEALERSHIP BECAUSE IT'S A POWERTRAIN ISSUE AND I HAVE 100K POWERTRAIN WARRANTY AND THE DEALERSHIP SAID IT'S NOT POWERTRAIN AND WANTED $778 TO REPAIR, I CALLED CHEVY AFTER SEEING THE FORUMS ONLY THIS IS A KNOWN ISSUE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT AND CHEVY SAID THEY ARE GOING TO WORK WITH THE DEALERSHIP. I HAVE TO BE BACK AT WORK MONDAY AND DRIVE THROUGH A VERY ROUGH NEIGHBORHOOD I DO NOT WANT TO BREAKDOWN IN THAT NEIGHBORHOOD. *TR

Electrical System
Filed Jan 29, 2015CT

THE KEY GETS STUCK AND IS VERY DIFFICULT TO REMOVE THE KEY. *TR

Air BagsCrash1 injured
Filed Jan 20, 2015UT

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT SUSTAINED WHIPLASH ALL OVER THE BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN

Electrical System
Filed Jan 15, 2015140,000 milesOK

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Steering
Filed Jan 9, 201571,000 milesOH

KEY WENT AND TURNED VEHICLE ON . WHEN I STOPPED TO PULL KEY OUT IT WOULD NOT RELEASE. *TR

Vehicle Speed Control
Filed Jan 6, 2015115,000 milesTX

WHEN IM DRIVING ON THE FREEWAY OR DRIVING 35 MPH THE CAR GETS ON A LIMP MODE AND SHOWS A "POWER ENGINE REDUCE: AND TRACTION CONTROL AND SOMETIMES TURNS OFF ON ME WHILE DRIVING I ALREADY REPLACE THE (TPS) AND THE THROTTLE BODY BECAUSE THAT'S WHAT THE CAR COMPUTER WAS TELLING ME AND I ALREADY TOOK THE CAR TO A DIFFERENT MECHANICS AND THEY TELL ME NOTHING IS WRING WITH IT.

Electrical System › Ignition
Filed Dec 30, 2014119,336 milesNY

KEY STUCK IN IGNITION FOR NO APPARENT REASON,NO ISSUE OR WARNING. *JS

Electrical System
Filed Dec 30, 201446,000 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 50-60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 3/3/15*CN THE CONSUMER STATED IT WAS OBVIOUS THE VEHICLE HAD A FAULTY IGNITION. THE ENGINE WOULD STALL ON A MAJOR HIGHWAY. UPDATED 03/26/15

Electrical System
Filed Dec 30, 2014OH

2000 CHEVROLET IMPALA. VEHICLE WOULDN'T START. TOOK IT TO SERVICE DEALER AND GOT IT FIXED. RECALL WAS ISSUED FOR SAME REASON. *TA THE KEY, AND TUMBLER WERE REPLACED, AND THE KEY SWITCH WAS RE-PROGRAMMED. *JB

Engine
Filed Dec 18, 201480,000 milesLA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SHUT OFF AND FAILED TO RESTART. AS A RESULT, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Engine
Filed Dec 17, 201440,000 milesCT

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SPEED REDUCED WARNING LIGHT ILLUMINATED AS THE INTERIOR LIGHTS ILLUMINATED AND A CHIME SOUNDED. IN ADDITION, THE VEHICLE REDUCED IN SPEED TO 30 MPH AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE CONTROL SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Air BagsCrash2 injured
Filed Dec 16, 201471,407 milesNV

I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR

Electrical System
Filed Dec 12, 201479,681 milesNC

ON 12/11 THE KEY WOULD NOT DISENGAGE FROM IGNITION ALTHOUGH GEAR SHIFT IS IN PARK. ON 12/12 THE CAR WAS ABLE TO START WITH KEY STILL STUCK. I TOOK THE CAR TO THE DEALER AND WHEN THE TECHNICIAN WENT TO GET BASIC INFORMATION TO START THE SERVICE PROCESS THE GEAR SHIFT WAS STUCK IN THE PARK POSITION. DEALER WAS UNABLE TO DISENGAGE SHIFT AND KEY. GENERAL MOTORS ESCALATED REPRESENTATIVE 800-222-1020 REFUSED TO SERVICE THE VEHICLE AT THEIR EXPENSE FOR FAULTY MANUFACTURED PARTS. AFTER RESEARCHING THIS ISSUE ONLINE THIS IS A COMMON GM CHEVROLET IMPALA PROBLEM FOR WHICH GM SHOULD ACCEPT FULL RESPONSIBILITY BY PERFORMING A VOLUNTARY RECALL. *TR

Engine and Engine Cooling
Filed Dec 8, 201498,675 milesIL

THE TRACTION CONTROL SUDDEN WENT OFF - TRACTION CONTROL LIGHT ON AND SERVICE ENGINE LIGHT BOTH ON - FIRST TIME OF REALLY COLD WEATHER/RAIN SNOW. DID IT ONE MORE TIME AND THEN TRACTION CONTROL LIGHT IS OFF AND SERVICE ENGINE IS ON - I SEE THAT THIS IS A HUGE PROBLEM WITH THE IMPALA AND EXTREMELY EXPENSIVE TO "POSSIBLY" REPAIR. *TR

Power Train › Automatic Transmission
Filed Dec 5, 201485,000 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Vehicle Speed ControlCrash
Filed Dec 2, 2014100,000 milesGA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES APPLIED, SEVERAL WARNING LIGHTS ILLUMINATED INCLUDING THE ENGINE POWER REDUCTION AND TRACTION CONTROL LIGHTS. THE CONTACT INDICATED THAT THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND TRAVELED INTO A BUSY INTERSECTION, CRASHING INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Nov 30, 2014OR

AFTER RECEIVING A RECALL NOTICE FOLLOWED BY AN ADVISEMENT THE REPAIR PART(S) WERE IN I TOOK MY VEHICLE TO THE DEALER WITH THE BELIEF THAT THE IGNITION SWITCH WAS GOING TO BE REPAIRED OR REPLACED. AIRPORT CHEVROLET-MEDFORD, OREGON. ALL THAT WAS DONE WAS THE SIZE OF THE KEY RING HOLE ON THE KEYS WERE REDUCED. WAS THIS AN ACCEPTABLE FIX FOR THE IGNITION SWITCH PROBLEM, AND IF SO, WHY WAS THAT NOT MENTIONED ON ANY OF THE TV NEWS COVERAGE LIKE IGNITION SWITCH REPLACEMENT WAS? THANK YOU.

Air Bags
Filed Nov 24, 201445,000 milesNC

CHECK AIRBAG INDICATOR LIGHT APPEARS AND "CHECK AIR BAG" APPEARS IN DRIVER INFO CENTER SOON AFTER STARTING DRIVING THE VEHICLE. THIS OCCURS EVERY TIME THE VEHICLE IS USED, NOT INTERMITTENTLY. *TR

Power Train
Filed Nov 21, 2014MI

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO SHIFT THE GEAR OUT OF PARK. THE VEHICLE WAS INOPERABLE. THE FAILURE OCCURED ON NUMEROUS OCCASSIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Traction Control System
Filed Nov 19, 201450,000 milesTX

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Traction Control System
Filed Nov 19, 201438,000 milesOH

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO INTERMITTENTLY SHAKE. THE TRACTION CONTROL LIGHT ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Electrical System
Filed Nov 14, 201467,000 milesLA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT PARK FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 12/22/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 05/26/2015 *JS

Electrical System
Filed Nov 13, 201458,000 milesNE

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE CONTACT ALSO STATED THAT THE DECREASE IN POWER AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Steering › Hydraulic Power Assist › Pump
Filed Nov 13, 201440,000 milesWA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chevrolet Impala → · Every Impala year → · How the figures are calculated →