Page 7 of 17 · complaints 301–350 of 824

2009 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Visibility/Wiper
Filed Jan 6, 201617,330 milesNJ

WINDSHIELD CRACKED INSIDE WITHOUT ANY VISIBLE IMPACT. CRACK WIDENED WHILE DRIVING AT 65 MILES ON I 78 WHEN HEAT WAS TURNED ON. OUTSIDE TEMPERATURE WAS AROUND 40 DEGREES. NOW CRACK IS ALMOST ALL ACROSS WINDSHIELD. THE CRACK IS INSIDE.

Engine
Filed Jan 4, 201680,000 milesOH

I BOUGHT MY 2009 CHEVROLET IMPALA USED IN APRIL 2015, AND SINCE THEN I HAVE HAD THE WARNING SERVICE TRACTION CONTROL, FOLLOWED BY ENGINE POWER REDUCED POP UP ABOUT A DOZEN TIMES, WITH VARYING LENGTHS BETWEEN INCIDENTS, BUT NOT UNTIL YESTERDAY DID THE CAR RESPOND IN ANY WAY. YESTERDAY I WAS ACCELERATING UP AN INTERSTATE ENTRANCE RAMP WHEN THE SERVICE TRACTION CONTROL MESSAGE POPPED UP, THEN ENGINE POWER REDUCED, AND I PAID LITTLE ATTENTION UNTIL QUICKLY AFTER THE SECOND MESSAGE I REALIZED I HAD NO POWER, I HAD THE ACCELERATOR TO THE FLOOR AND THE CAR WASN'T RESPONDING, THE ENGINE HAD SHUT DOWN. SO I TURNED ON MY HAZARD FLASHERS AND TRIED TO PULL OVER TO THE BERM, BUT HAD TO FIGHT THE DEAD STEERING WHEEL TO DO SO, THE POWER STEERING HAD STOPPED WORKING WHEN THE ENGINE SHUT DOWN. THE CAR WOULDN'T IMMEDIATELY RESTART ONCE I HAD COME TO A STOP, BUT AFTER LETTING IT SIT FOR A FEW MINUTES, IT STARTED AND I HAD NO FURTHER ISSUES GETTING HOME. I HAVE READ ABOUT THIS PROBLEM WITH THIS MODEL VEHICLE HERE ON THIS WEBSITE, BUT THIS IS THE FIRST TIME THE ENGINE HAS SHUT DOWN ON ME AFTER THE TWO WARNING MESSAGES, AND I WAS VERY LUCKY THAT THERE WAS NO TRAFFIC IN THE LANE I WAS TRYING TO MERGE INTO WHEN IT DID HAPPEN.

Air Bags
Filed Jan 4, 201652,000 milesIL

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Vehicle Speed Control
Filed Dec 29, 2015213,666 milesAL

I HAVE GOTTEN SERVERAL ERROR WITH CHECK SERVICE TRACTION CONTROL SINCE I PURCHASE THE USE CHEVELOT IMPALA LS 2009 BACK IN 2012. IT ALREADY HAD 88,000 MILES ON IT AND ABOUT A YEAR AFTER I HAD THE CAR I STARTED TO GET THIS MESSAGE. THE SECOND IT OCCURED I WAS ON FREEWAY AND THE ERROR CAME ON AND AFTER I GOT OFF ON THE EXIT MY CAR SHUT DOWN FOR ABOUT 5 MINUTES BEFORE I WAS ABLE TO START IT BACK UP. NOW I HAVE THIS ERROR THIS TIME AND EVERY NOW AND AGAIN IT FEEL LIKE THE CAR WANTS TO JERK EVERY NOW AND AGAIN AND IF I PRESS THE GAS PEDAL DOWN TO QUICKLY THE LIGHT ERROR FLASH WITH THE CAR SIGN SWIRLING MESSAGE ON THE DASHBOARD.

Electronic Stability Control (esc)
Filed Dec 28, 2015180,000 milesWI

I WAS DRIVING ON THE HIGHWAY WHEN THE SERVICE TRACTION CONTROL CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL LIGHT, WITH IN SECONDS OF THIS HAPPENING THE CAR READ REDUCED ENGINE POWER. THE CAR IMMEDIATELY LOST POWER AND SLOWED DOWN TO A MAXIMUM OF 25 MPH. THIS SUDDEN LOSS OF POWER CAUSED THE CARS BEHIND ME TO NEARLY MISS REAR-ENDING ME. I HAD TO DRIVE IN THIS CRIPPLED MODE 10 MILES TO REACH THE CLOSEST EXIT. IT IS DUE TO A FAULTY THROTTLE POSITION SENSOR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES AND CAN CAUSE A SUDDEN LOSS OF POWER.

Air BagsCrash1 injured
Filed Dec 26, 201528,000 milesPA

TAKATA RECALL - I HAVE HAD MY VEHICLE SHUT OFF WHILE I WAS DRIVING DOWN THE ROAD. THIS HAS OCCURRED AT LEAST 3 TIMES. GM IS AWARE AND HAS IGNORED MY REQUESTS FOR TWO YEARS. A FEW MONTHS AGO, GM ATTORNEY TOLD ME TO TAKE MY VEHICLE TO A GM DEALERSHIP AS SOON AS POSSIBLE AND THE RECALL REPAIRS WOULD BE DONE AT NO COST TO ME. I MADE HIM AWARE THAT MY VEHICLE HAD ALREADY BEEN SITTING AT A GM DEALERSHIP FOR MONTHS WAITING FOR THE REPAIR AND THE DEALERSHIP REFUSED TO REPAIR IT AND WILL NOT PROVIDE A RENTAL VEHICLE. PRIOR TO THE RECALL, I HAD NUMEROUS STEERING ISSUES AND HAD TAKEN IT TO GM DEALERSHIPS JUST TO HAVE THEM RETURN IT WITH THE SAME PROBLEMS. WHEN THE VEHICLE SHUT OFF, I WAS IN A BAD CRASH AND THE AIRBAG DID NOT DEPLOY, RESULTING IN ME GOING THROUGH THE WINDSHIELD.

Electronic Stability Control (esc)
Filed Dec 18, 201577,303 milesNY

TRAVELING ON HIGHWAY AT 70 MPH. SERVICE TRACTION, REDUCED ENGINE POWER, SERVICE ENGINE LIGHTS CAME ON, CAR WAS SHAKING, EVERYTHING WAS SHUTTING DOWN. FORTUNATELY IT WAS NOT RUSH HOUR AND I WAS ABLE TO PULL OFF ROAD. I WAS ON A TOLL ROAD THAT AAA CAN NOT RESPOND. I WAITED ABOUT 20 MINUTES AND STARTED THE CAR AND EVERYTHING WAS FINE. TOOK CAR TO OUR MECHANIC, THERE WAS A SERVICE BULLETIN, TO REPLACE THROTTLE BODY ASSEMBLY. SINCE THEN, 2 LETTERS FROM GM ABOUT COVERING COST OF THROTTLE SENSOR, BUT NOT ASSEMBLY. GM IS NOT TAKING CARE OF THE REAL PROBLEM, THE WHOLE ASSEMBLY NEEDS TO BE REPLACED, NOT JUST THE SENSOR! I'VE KEPT THE PART AND INVOICE AND LETTERS FROM GM, THEY SHOULD JUST RECALL BEFORE IT TURNS INTO A CLASS ACTION LAWSUIT!

Vehicle Speed Control
Filed Dec 14, 201595,000 milesIL

MY CAR WAS TAKEN INTO THE DEALER TO CHECK ON THE "SERVICE ENGINE SOON" WARNING AND I WAS INFORMED THAT THE COMPUTER SHOWED IT AS AN APPS ISSUE. THEY CHECKED THE APPS AND I WAS INFORMED THAT THEY COULDN'T FIND ANYTHING WRONG AND THAT IT HAD BEEN RESET WITHIN THE COMPUTER SYSTEM AND I WAS GOOD TO GO. TWO MONTHS LATER WHILE TRAVELING AT A SPEED OF 55 MPH ON A HIGHWAY, THE SERVICE ENGINE LIGHT CAME ON, SERVICE STABILITRAK APPEARED ON THE INSTRUMENT PANEL, TRACTION CONTROL OFF LIGHT UP ON THE INSTRUMENT PANEL AND THEN THE RING TONE AND THE "ENGINE POWER IS REDUCED" CAME ON THE INSTRUMENT PANEL. THE NEXT THING I KNEW WAS THAT I HAD ABSOLUTELY NO ACCELERATION AT ALL! I WAS EXTREMELY FORTUNATE THAT THE VEHICLES BEHIND ME WERE FAR ENOUGH BEHIND ME AND I WAS ABLE TO GET OFF OF THE ROAD AND ON TO THE SHOULDER. HAD THAT NOT BEEN THE CASE THERE COULD HAVE BEEN A SERIOUS ACCIDENT CAUSING NUMEROUS INDIVIDUALS TO BE INJURED OR KILLED. I HAD THE VEHICLE TOWED AND CHECKED AND IT WAS DEFINITELY THE APPS (ACCELERATOR PEDAL PERFORMANCE SENSOR) THAT WAS DEFECTIVE. NOW NEARLY 2 YEARS LATER, IT HAS HAPPENED AGAIN. THE EXACT SAME WARNINGS CAME ON AGAIN, ONLY THIS TIME I WAS TRAVELING IN INCLEMENT WEATHER AND DURING RUSH HOUR TRAFFIC. THERE ARE NUMEROUS COMPLAINTS REGARDING THE EXACT SAME ISSUE AND CHEVROLET/GM NEEDS TO ISSUE A RECALL AS THE APPS IS DEFECTIVE. IF NO RECALL IS ISSUED IT IS A MATTER OF TIME BEFORE INNOCENT PEOPLE ARE KILLED.

Engine
Filed Dec 10, 201585,000 milesAR

TL* THE CONTACT OWNS A 2009 CHEROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND SLOW DOWN BEFORE STALLING AND SHUTTING OFF. WHEN THE FAILURE OCCURRED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Electronic Stability Control (esc)
Filed Dec 9, 2015123,000 milesTX

MY NAME IS [XXX] AND I PURCHASED A 2009 CHEVY IMPALA, WITH 123,000 MILES ON IT, IN AUGUST 2015 FROM MAC CHURCHILL AUTO MALL IN BEDFORD, TEXAS. I HAVE HAD NO PROBLEMS WITH THIS CAR SINCE ITS PURCHASE UNTIL NOVEMBER 29TH. WHILE EN ROUTE TO EMORY, TEXAS, MY CAR STARTED DISPLAYING "ENGINE POWER IS REDUCED" AND "SERVICE TRACTION CONTROL" MESSAGES. ABOUT 99% OF THE WAY THERE, I SUDDENLY GOT A LURCH AND MY CAR SLOWED DOWN, WITH STEERING AND BRAKING NOT WORKING. I WAS ABLE TO GET MY CAR OFF THE HIGHWAY SAFELY BUT HAD TO USE MY EMERGENCY BRAKE TO STOP MY VEHICLE AND GET IT TURNED OFF. I TRIED REPEATEDLY FOR SEVERAL MINUTES TO GET IT GOING AGAIN, BUT IT WOULD NOT START. AFTER ABOUT FIVE MINUTES, THE CAR RESTARTED NORMALLY AND HAS PERFORMED FLAWLESSLY SINCE. HOWEVER, I AM CONCERNED. I'VE HAD A GARAGE PULL AND DIAGNOSE THE PROBLEM. THE ERROR CODES THAT WERE PULLED ARE P2122 AND P2138 ,REGARDING THE ACCELERATOR PEDAL POSITION SENSOR. I'VE RESEARCHED THIS AND THIS APPEARS TO BE A COMMON PROBLEM FROM WHAT I'VE BEEN ABLE TO ASCERTAIN FROM MY RESEARCH. BUT I'M CONFUSED AS TO WHETHER THIS IS A RECALL ITEM BASED UPON THIS: HTTP://WWW.NAIOA.COM/V2/MODULES.PHP?NAME=FORUMS&FILE=VIEWTOPIC&T=49934 . I'M NOW TRYING TO UNDERSTAND WHETHER I CAN GET THIS FIXED BECAUSE I'M NOT SURE THIS IS COVERED UNDER MY USED CAR WARRANTY AND I DO NOT FEEL COMPELLED TO PAY FOR A REPAIR THAT GM HAS BEEN AWARE OF BUT FAILED TO NOTIFY MY DEALERSHIP OR ME AS A OWNER, UNTIL I GOT A LETTER ON 12/9/15 INDICATING THAT THERE MA

Electrical System
Filed Nov 22, 2015GA

EVEN WHEN CAR IS NOT RUNNING, LOUD CLICKING. CAN BE HEARD OUTSIDE OF CAR. PEOPLE ASK WHY IS YOUR CAR "TICKING" WHEN IN PARKING LOTS. TOUGH TO EXPLAIN AS OF LATE WITH FEARS OF ISIS TERROR THREATS. REPORTS SAY AC ACCUATOR, $400 TO REPLACE. GM NEEDS TO CORRECT THIS BEFORE IMPALAS ARE MISTAKENLY DEEMED THREATS WHEN SITTING IN PARKING LOTS.

Unknown or Other
Filed Nov 22, 201530,000 milesMD

THE LOCKS KEEPS MAKE THIS CLICKING SOUND AS I LOCK OR UNLOCK THE DOOR. IT STARTS BEFORE I OPEN THE DOOR. IT SEEMS TO BE WORSE IN THE WARMER WEATHER AND ESPECIALLY WHEN I USED THE AIR CONDITIONER OR HEAT.

Suspension
Filed Nov 21, 2015IN

SINCE ABOUT A YEAR AFTER I OWNED THIS CAR I HAVE BEEN HAVING TIRE WEAR PROBLEMS AND NOISES COMING FROM THE FRONT END. I TOOK IT WHILE STILL UNDER WARRANTY TO THE DEALERSHIP ONLY TO BE TOLD IT WAS THE BRAKES STICKING AND THIS WAS NORMAL FOR THESE BRAKES ON THIS MODEL. SO I LET IT GO ONLY TO GET WORSE SO I TOOK IT TO MY MECHANIC AND HE SAYS BOTH CONTROL ARMS ARE LOOSE A THE BUSHINGS ARE BAD AND HAVE TO BE REPALCED. I SEE THAT THERE WAS A RECALL ON THIS MODEL OF POLICE CARS I THINK YOU MAY NEED TO LOOK AT EXPANDING THIS. I ALSO ONLY HAVE 38300 MILES ON THIS CAR AND HAVE NEVER HAD TO REPLACE SUSPENSION PARTS ON A CAR THIS EARLY.

Vehicle Speed Control
Filed Nov 16, 2015WI

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION SENSOR MAY REDUCED ENGINE POWER AND CAUSE LOSS OF TRACTION CONTROL ASSIST. *SMD

Electrical System
Filed Nov 10, 2015121,000 milesMI

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STARTING THE VEHICLE, THE INTERLOCK FAILED AND IT WAS UNABLE TO SHIFT GEARS FROM DRIVE TO PARK. THE SHIFTER FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Air BagsCrash1 injured
Filed Oct 25, 201528,000 milesPA

MY VEHICLE'S IGNITION SWITCH SHUT OFF, WHICH CAUSED ME TO LOSE STEERING. WHEN I CRASHED, THE AIRBAG FAILED TO DEPLOY. I WAS DRIVING IN A LARGE PARKING LOT AND WENT OVER A SPEED BUMP. I WAS KNOCKED OUT BUT THE POLICE REPORT INDICATED THERE WERE NO SIGNS OF BRAKING OR STEERING. I TOOK MY IMPALA TO THE GM DEALERSHIP OVER 12 TIMES.

Air Bags
Filed Oct 24, 201559,000 milesMI

OCTOBER 2015, WHILE DRIVING DISPLAY CAME UP WITH MESSAGE "SERVICE AIR BAG" WITH ICON ALSO SHOWING ON DISPLAY. CHECKING INTO THIS MESSAGE I FOUND THAT THIS IS A SERIOUS PROBLEM AND THAT I CANNOT DEPEND ON HAVING AIR BAG PROTECTION IF IN AN ACCIDENT. CHECKING VARIOUS SOURCES ONLINE, FOUND HUNDREDS OF COMPLAINTS AND THAT WHEN MANY SERIOUS ACCIDENTS OCCURED, NO AIR BAGS DEPLOYED . CALLED MY GM DEALER AND WAS TOLD THAT PROBLEM COULD BE CAUSED BY SEVERAL DIFFERENT PROBLEMS AND COULD MEAN INSTALLING NEW AIR BAGS AT A COST OF $1200.00. WITH ALL THE CURRENT RECALLS FOR THE TAKADE AIR BAGS, WHY ARE THESE AIR BAG DEFECTS ON THE CHEVOLET IMPALA'S NOT BEING RECALLED. THEY PRESENT A REAL DANGER TO PASSENGERS IN THESE CARS. IN SOME OF THE COMPLAINTS ONLINE, EVEN AFTER THE CARS WERE SERVICED BY THE DEALERS, THE PROBLEMS REOCCURED. I AM AN 81 YEAR OLD FEMALE WITH OUT THE RESOURCES TO PAY SEVERAL HUNDRED DOLLARS TO, MAYBE, HAVE THE PROBLEM FIXED AND I AM SURE MANY OTHER OWNERS OF THE IMPALA'S ARE IN THE SAME CIRCUMSTANCE. I FEEL THIS IS A SERIOUS SAFETY ISSURE AND SHOULD BE CONSIDERED AS SUCH.

Air Bags
Filed Oct 19, 2015194,000 milesMA

SUMMARY: OCTOBER 19, 2015 VEHICLE SAFETY COMPLAINT AIR BAG SYSTEM ALARMING, AS AIR BAG LIGHT IS ON ALL THE TIME FOR ALL CONDITIONS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING. AIR BAG ALARM LIGHT TURNED ON FOR MORE THAN ONE WEEK. PREVIOUS CORRECTIVE ACTIONS IMPLEMENTED BY CHEVROLET DEALERSHIP ARE IN QUESTION AND NOT EFFECTIVE AS THE ISSUE HAS RETURNED. PREVIOUS INCIDENT REPORTED FOR SAME ISSUE JULY 2014 ODI NUMNER 10615989 ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES, IMPLEMENTED CORRECTIVE ACTIONS. DEALER IS CHARGING SERVICE FEES FOR SAFETY RELATED AIR BAG FAILURES, THE DEALER SHOULD NOT BE CHARGING FEES FOR REPAIRS, THIS ISSUE SHOULD BE TREATED AS A RECALL. THE DEALER SHOULD NOT BE PASSING COST OF REPAIRS TO THE CUSTOMER FOR VITAL SAFETY SYSTEMS OF THE EQUIPMENT.

Latches/Locks/Linkages
Filed Oct 19, 2015IL

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WOULD NOT UNLOCK AND LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Oct 19, 2015190,000 milesMN

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A HARD START. IN ADDITION, WHENEVER DRIVING IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED WATER IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Electrical System
Filed Oct 15, 2015120,000 milesOH

THE RADIO HAS A SHORT IN IT AND HAS DRAINED TWO BRAND NEW BATTERIES AFTER IT SIT FOR OVER 12 HOURS.

Electronic Stability Control (esc)
Filed Oct 14, 201575,000 milesMI

FOR A FEW YEARS I'VE HAD PROBLEMS WITH THE ACCELERATOR PEDAL. THE FIRST TIME WAS ROUGHLY TWO YEARS AGO WHEN THE CAR COMPLETELY LOCKED UP AND SHUT DOWN ON THE HIGHWAY JUST BEFORE RUSH HOUR. I RECEIVED AN ERROR CODE TO CHECK TRACTION CONTROL AND THAT THE ENGINE POWER IS BEING REDUCED. THE CAR THEN LOOSES SPEED DROPPING DRASTICALLY. THE FIRST TIME I WAS IN THE FAST LANE ON THE HIGHWAY AND THE VEHICLES COMPUTER SYSTEM SHUT DOWN. THE STEERING WHEEL LOCKED MAKING IT VERY DIFFICULT TO VEER OFF TO THE SIDE OF THE HIGH WAY. LUCKILY NO OTHER VEHICLES WERE DIRECTLY BEHIND ME, AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY ACCIDENT FREE. I'VE NEVER BEEN SO AFRAID AND TERRIFIED IN MY LIFE. I FEAR THIS ISSUE WILL CAUSE FATALITIES THAT CAN BE PREVENTED. I HAD THE CAR SERVICED AT A CHEVROLET DEALERSHIP IN ANN ARBOR MI WHICH WAS AN EXPENSIVE FIX! SINCE I'VE HAD THE ACCELERATOR PEDAL REPLACED, THE VEHICLE HAS SHUT OFF TWO OTHER TIMES FOLLOWED BY THE SAME WARNING MESSAGE TO SERVICE TRACTION CONTROL AND ENGINE POWER BEING REDUCED. I'VE WRITTEN IN TO GM AND THEY CONTINUE TO REQUEST THAT I PAY A DIAGNOSTIC FEE AT A DEALERSHIP FOR THEM TO ADDRESS THE CAUSE. I CANT CONTINUE TO PAY $200-$300 FOR THIS FIX WHEN IT IS A MANUFACTURERS ISSUE. THIS RECALL HAS BEEN DONE ON OTHER CHEVROLET MODELS AND I AM PRAYING FOR A RECALL ON THE 2009 IMPALA. THIS IS A MAJOR SAFETY ISSUE TO MY FAMILY AND THE DRIVERS WHO ARE AROUND ME. THE ISSUE IS STILL PRESENT AND IS A MAJOR CONCERN. THE VEHICLE SPEED CANT EXCE

Air BagsCrash1 injured
Filed Oct 6, 201515,000 milesPA

VEHICLE SHUTOFF AND I LOST STEERING AND BRAKING CAUSING VEHICLE TO CRASH AND AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION.

Air Bags
Filed Oct 1, 2015100,000 milesWI

THE AIRBAGS LIGHT GO ON AND OFF INTERMITTENTLY. THIS HAS BEEN HAPPENING FOR OVER A YEAR. WE'VE HAD IT LOOKED AT AND THEY NEVER CAN FIGURE IT OUT. IS THERE A RECALL????

Air Bags
Filed Sep 29, 2015105,000 milesNY

SERVICES AIR BAG LIGHT INTERMITENT

Air Bags
Filed Sep 29, 201571,150 milesNC

SERVICE AIR BAG CAME UP ON DASH DISPLAY. CHECKED FOR CODE AND FOUND NONE. RESTARTED CAR AND LIGHT STILL ON. WORRIED ABOUT AIR BAG IF THERE WAS AN ACCIDENT. FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM. IS THERE A RECALL ?

Air Bags
Filed Sep 27, 201596,000 milesMI

I TOOK THE CAR TO HANK GRAFF CHEVROLET IN DAVISON, MI FOR WARRANTY WORK AND THE SERVICE AIRBAG SOON LIGHT WAS ON. THEY REPLACED SEATBELT TENSIONER ON THE PASSENGER SEAT AND THE LIGHT REMAINED OFF FOR A MONTH. NOW THE LIGHT IS ON AGAIN AND THE CAR IS OUT OF WARRANTY. I BELIEVE THAT GM SHOULD STAND BEHIND THESE SAFETY MECHANISMS REGARDLESS OF ANY WARRANTY. I WAS TOLD THAT IN THE EVENT OF A CRASH THE AIRBAGS WOULD NOT DEPLOY IF THE WARNING LIGHT IS ON, YET I ABSOLUTELY REFUSE TO PAY FOR A PROBLEM WITH A SAFETY DEVICE INTENDED TO LAST THE LIFETIME OF THE CAR. GM CANNOT IGNORE FAULTY SAFETY EQUIPMENT LIKE THEY IGNORED THE FAULTY IGNITION SWITCHES.

Traction Control System
Filed Sep 25, 201593,683 milesNY

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ALONG WITH THE WARNING MESSAGE "ENGINE SHUTTING OFF". THE ENGINE WAS THEN SHUT OFF AND COULD NOT BE RESTARTED. APPROXIMATELY FIVE MINUTES LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,683.

Air Bags
Filed Sep 23, 201591,000 milesMI

MY SERVICE AIR BAG LIGHT CAME ON IN MY 2009 IMPALA, AND I TOOK VEHICE TO MY DEALER. THE DEALER SAID THAT THE LEFT FRONT SEAT SIDE AIR BAG NEEDED TO BE REPLACED. I AM CONCERNED WHY THIS AIR BAG WOULD NEED FULL REPLACEMENT ALL OF A SUDDEN.

Electrical System
Filed Sep 21, 2015124,000 milesTN

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE VEHICLE WAS UNLOCKED WITH THE KEY FOB, THERE WAS AN ABNORMAL NOISE UNDER THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACTUATOR BLEND DOOR WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Vehicle Speed Control
Filed Sep 10, 2015156,550 milesOH

WAS DRIVING ALONG AT 55MPH AND THE SERVICE TRACTION SYSTEM LIGHT CAME ON FOLLOWED BY THE REDUCED ENGINE POWER LIGHT. THEN THE CAR JUST COMPLETLY DIED. I WAS ABLE TO GET TO RIGHT SHOULDER AND PARK IT. I HAVE DONE SOME RESEARCH AND SEEMS THAT THERE HAVE BEEN SEVERAL OTHER FOLKS WITH THE SAME ISSUE. I CAN'T BELIEVE THAT THIS CAR WOULD JUST SHUT DOWN AND HAVE NO CONTROL. I HAD THE ENTIRE FAMILY IN THE CAR AND WAS THANKFUL THAT THIS DIDN'T CAUSE AN ACCIDENT. I AM LOOKING FOR ANSWERS AND PLAN ON TAKING IT TO THE CHEVY DEALERSHIP I PURCHASED THE CAR FROM TODAY OR TOMORROW.

Air Bags
Filed Aug 30, 2015108,000 milesMO

WHEN I START THE CAR, I GOT A SERVICE AIR BAG MESSAGE. IT STAYED ON FOR ABOUT 5 MINUTES. THIS HAS BEEN AN INTERMITTENT ISSUE.

Air Bags
Filed Aug 29, 201540,000 milesFL

AIRBAG ISSUE SINCE I PURCHASED THIS VEHICLE FROM THE GSA IN FEBRUARY 2015. PICKED UP THE VEHICLE IN BROWNSVILLE TEXAS AND THE AIRBAG LIGHT WAS ON. DIGITAL INDICATOR REQUESTED THAT THE AIRBAG SYSTEM BE SERVICED. NEVER HAD THE SYSTEM CHECKED UNTIL TODAY 8/29/2015 BY MY MECHANIC. FOUND THAT THERE ARE MELTED WIRES UNDER THE PASSENGER SEAT.AFFECTING THE AIRBAG SYSTEM OPERABILITY.

Fuel/Propulsion System
Filed Aug 28, 201558,970 milesPA

MY CAR SHUT DOWN ON ME ON MAY 15 2015.SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER MESSAGE APPEARED. I MANAGED TO DRIVE THE CAR HOME AT SLOW SPEED.THIS IS A SAFETY ISSUE. I HAVE READ REPORTS THAT SIMILAR PROBLEMS HAVE APPEARED ON OTHER 2009 IMPALAS. SOME REPORTS SAID THE CAR SHUT DOWN COMPLETELY IN FAST MOVING TRAFFIC.I HAD MY OWN MECHANIC LOOK AT THE CAR AND THE PART THAT NEEDED TO BE REPLACED WAS THEA.I.R. SYSTEM CHECK VALVE.I LATER RECEIVED A NOTICE FROM CHEVROLET ABOUT ANOTHER PROBLEM THAT COULD CAUSE THE CAR TO SHUT DOWN UNEXPECTEDLY. (APP) SENSOR ACCELERATOR PEDAL POSITION SENSOR.I BELIEVE A RECALL SHOULD BE ISSUED FOR THESE PROBLEMS BECAUSE OF THE POTENTIAL FOR ACCIDENTS ON THE HIGHWAY.ALSO, CHEVROLET DID NOT COVER THE COST OF THE REPAIRS TO THE A.I.R. PUMP. THANK YOU *TR

Air Bags
Filed Aug 27, 201570,000 milesIN

AIR BAG COMPLAINS THAT IT NEEDS SERVICE. THE LIGHT ON THE DASH WILL STAY ON INDEFINITELY. SOMETIMES THE LIGHT WILL NOT COME ON AND THE CAR WILL NOT DISPLAY AN ERROR, OTHER TIMES IT WILL APPEAR AT THE TIME THAT I START THE VEHICLE AND WILL NOT TURN OFF FOR MONTHS. OTHER TIMES IT RANDOMLY TURNS ON WHILE DRIVING.

Traction Control System
Filed Aug 25, 2015157,775 milesMS

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING MESSAGES FOR POWER LOSS, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,775. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Aug 19, 201593,200 milesMN

WHILE DRIVING, THERE IS A SUDDEN LOSS OF POWER. ENGINE AND TRACTION CONTROL LIGHTS COME ON. DRY PAVEMENT WITH NOTHING ON SURFACE TO LOSE TRACTION. HAVE TO COAST TO SIDE OF ROAD TO AVOID BEING STRUCK BY OTHER VEHICLES.

Electronic Stability Control (esc)
Filed Aug 18, 201575,000 milesTX

MY WIFE AND I WERE DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 65 MPH. A LIGHT ON THE DASH CAME ON SAYING ENGINE POWER REDUCED. AT THAT POINT MY VEHICLE SLOWED DOWN TO NEARLY 20 MPH WHILE I WAS STILL ON THE INTERSTATE IN MODERATE TRAFFIC. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF TO TRY TO INVESTIGATE THE PROBLEM. AT THAT POINT MY VEHICLE WOULD NOT START FOR ABOUT 10 MINUTES. AFTER GETTING MY VEHICLE TO START I IMMEDIATELY DROVE IT HOME. THIS ISSUE COULD HAVE CAUSED A VERY SERIOUS ACCIDENT THAT WOULD HAVE INJURED MY WIFE AND I, BUT MORE IMPORTANTLY OUR 7 YEAR OLD DAUGHTER RIDING IN THE BACK SEAT ALONG WITH ANY ONE ELSE INVOLVED. I HAVE BEEN ON MANY DIFFERENT FORUMS TRYING TO FIGURE OUT THE CAUSE OF THE PROBLEM, AND IT SEEMS THERE ARE MANY PEOPLE WITH THIS EXACT PROBLEM ON THEIR CHEVROLET IMPALAS.

Air Bags
Filed Aug 15, 2015130,000 milesMN

THE "SERVICE AIR BAG" LIGHT COMES ON AND TURNS OFF OCCASIONALLY. THERE DOES NOT SEEM TO BE SOMETHING IN PARTICULAR THAT HAPPENS FOR THE "SERVICE AIR BAG" TO EITHER COME ON OR SHUT OFF, BUT FROM WHAT I HAVE HEARD THIS IS NOT AN ISSUE WITH THE AIR BAG. IT HAS BEEN TO THE CHEVY DEALER MORE THAN ONCE (NOT FOR THAT LIGHT) AND THEY HAVEN'T EVEN MENTIONED IT. VERY NERVOUS THAT IF SOMETHING WERE TO BE WRONG WITH THE AIR BAG, HOW WOULD I POSSIBLY KNOW WHEN THE LIGHT WAS ACTUALLY STATING A REAL PROBLEM??

Wheels
Filed Aug 15, 2015138,000 milesMS

THE SERVICE TIRE MONITOR SYSTEM LIGHT COMES ON, AND FROM ASKING MECHANICS AND OTHERS THAT HAVE HAD THIS ISSUE, IT IS NOT JUST THE REPLACEMENT OF A SENSOR OR PART. WAS VERY NERVE RACKING WHEN IT FIRST HAPPENED SINCE I THOUGHT THAT THERE WAS A SERIOUS PROBLEM WITH ONE OF MY TIRES (SINCE IT SHOWED ONE AT 0 PSI), BUT IT WAS JUST A GLITCH. IF SOMETHING REALLY WAS WRONG, I WOULD HAVE NO IDEA SINCE THIS SEEMS TO BE A PROBLEM THAT HAPPENS OCCASIONALLY WITHOUT THERE BEING A REAL ISSUE

Suspension
Filed Aug 14, 201562,000 milesMD

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER LOWER CONTROL ARMS AND PINIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Power Train
Filed Aug 13, 2015156,830 milesMS

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 70 MPH, SUDDENLY THE VEHICLE INDEPENDENTLY DECELERATED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE ALSO INTERMITTENTLY FAILED TO ACCELERATE WHEN IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,830.

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Aug 12, 201547,000 milesDE

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Vehicle Speed Control
Filed Aug 10, 2015MO

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL POSITION SENSOR ISSUES. *SMD THE CONSUMER DID NOT AGREE WITH CHEVROLET WHEN THEY STATED TO LET THE FAILURE OCCUR FIRST, THEN THEY WILL FIX IT. *JB

Air Bags
Filed Aug 6, 2015101,000 milesVA

THE "SERVICE AIR BAG" LIGHT WILL COME ON WHILE DRIVING. IT WILL THEN GO OUT AFTER A FEW MINUTES. IT HAS DONE THIS REPEATEDLY.

Vehicle Speed Control
Filed Aug 3, 2015122,000 milesMO

MY 2009 CHEVY IMPALA HAD EXPERIENCE INTERMITTENT MESSAGE "SERVICE TRACTION CONTROL" ALONG WITH "REDUCED ENGINE SPEED" SINCE AUGUST OF 2012. IT HAPPENED MAYBE 1-2 TIMES PER YEAR FOR THE LAST FEW YEARS. THE MESSAGE WOULD CLEAR ITSELF AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES. ON JULY 24TH, MY CAR EXPERIENCE THESE SAME MESSAGES ONCE AGAIN. HOWEVER, THE MESSAGE CAME AND WENT MULTIPLE TIMES AND ALL SPEEDS IN TOWN AND ON THE HIGHWAY. THE MESSAGE FINALLY STAYED AND DID NOT GO AWAY ON JULY 25TH. I SCHEDULED SERVICE AT THE LOCAL DEALER ON THURSDAY, JULY 30. THEY CHANGED THE ACCELERATOR PEDAL AND THOUGHT IT WAS AN ISSUE THAT GM ISSUED A SPECIAL CONDITION ON IN APRIL 2015. ON THE WAY HOME FROM THE SHOP, THE MESSAGE APPEARED AGAIN. THUS, THE CAR WAS AGAIN SERVICED AT THE LOCAL DEALERSHIP ON FRIDAY, JULY 31. BY AUGUST 1, THE "SERVICE TRACTION CONTROL" LIGHT BLINKED ON AND THEN WENT OFF QUICKLY. IT DID THE SAME THING ONE TIME ON AUGUST 2ND. TODAY, AUGUST 3RD, THE LIGHT WENT OFF THREE TIMES IN A SHORT DRIVE AND IS ONCE AGAIN STUCK ON. I'M VERY WORRIED THAT THE REDUCED ENGINE SPEED WILL RETURN WHEN I AM ON A HIGHWAY. THIS IS A KNOWN ISSUE BY GM OR THEY WOULDN'T HAVE ISSUED A SPECIAL CONDITION. THEY ONLY WILL FIX THIS UP TO 120,000 MILES. IF MY ENGINE TURNS OFF WHILE MOVING AT 70MPH ON HIGHWAY, THIS WILL BE HUGE SAFETY CONCERN. I'M WAITING ON THE DEALER TO CALL ME BACK TO ONCE AGAIN RETURN MY CAR FOR REPAIR. [XXX] [XXX] CLINTON, MO 64735 [XXX] [XXXXXX] INFORMATION REDACTED PURSUA

Air Bags
Filed Jul 29, 2015MO

WHEN TURNING THE CAR ON THE "SERVICE AIR BAG" LIGHT STAYED ILLUMINATED THEN IT WOULD RANDOMLY TURN OFF WHILE DRIVING THEN TURN BACK ON. THE FOLLOWING DAY THE "SERVICE AIR BAG" LIGHT JUST STAYS ON AT ALL TIMES NOW. I FEEL THAT THIS IS A HUGE SAFETY ISSUE AND UPON SEARCHING ONLINE AND SOME ONLINE FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH CHEVY IMPALAS FROM 2006-2013. UPDATED 9/15/15 *LN UPDATED 12/13/2017*CN ...VIDEO AVAILABLE

Air Bags
Filed Jul 27, 2015OH

SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY, BUT GOES OUT IN COLD WEATHER

Vehicle Speed Control
Filed Jul 23, 201570,000 milesLA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE TRACTION CONTROL AND REDUCE POWER SENSOR LIGHTS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 01/25/16.*JB

Electrical System
Filed Jul 22, 2015130,000 milesMI

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER IT WAS PARKED FOR AN HOUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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