Page 5 of 22 · complaints 201–250 of 1,074

2004 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Vehicle Speed Control
Filed Oct 3, 2014120 milesNJ

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, IT BEGAN TO JERK AND SUDDENLY ACCELERATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.

Power Train
Filed Oct 1, 2014132,000 milesOH

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED TO SHIFT INTO GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

Steering
Filed Sep 29, 2014100,000 milesAZ

WHILE DRIVING STRAIGHT POWER STEERING FAILED, HAD TO MAN HANDLE. WAS DRIVING THRU FLOODED ROAD. *TR

Electrical System
Filed Sep 29, 2014120,000 milesLA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Fuel/Propulsion System
Filed Sep 28, 2014SC

I EXPERIENCED ISSUES WITH MY GAS HAND NOT WORKING PROPERLY. WHEN THERE IS GAS IN MY CAR, NO MATTER IF IT'S FULL OR ALMOST EMPTY, THE HAND STAYS ON FULL FOR THE MOST PART. IT DOES NOT DETECT THE PROPERTY AMOUNT OF GAS IN MY CAR. THERE IS AN ISSUE WITH THE FUEL LEVEL SENSOR, FUEL GAUGE AND NEEDLE. *TR

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Sep 26, 2014AL

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LIGHT DIMMER SWITCH FAILED TO ACTIVATE AND WAS ABLE TO ACTIVATE ONLY ONE SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Sep 26, 201474,268 milesNY

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes1 injured
Filed Sep 25, 2014AL

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFICULT TO DEPRESS AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, THE THUMB AND THE ROTATOR CUP, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Sep 24, 2014100,000 milesNE

THE SPEEDOMETER NEEDLE WOULD STICK JUST OUT OF THE BLUE AND EVERY YOU WOULD EXCEL IT WOULD GO UP MORE BUT NEVER COME BACK DOWN. THE ONLY WAY TO GET THE NEEDLE TO COME DOWN SO IT DIDN'T WRAP COMPLETELY AROUND WOULD BE TO PULL OVER AND TURN THE KEY TO THE OFF POSITION AND THEN REPEATEDLY TURN THE KEY FROM OFF TO ACCESSORIES ON (THE SPOT RIGHT BEFORE THE CAR STARTS). EACH TIME YOU TURN IT FROM OFF TO ON THE NEEDLE WOULD DROP ABOUT 3-5 MPH. IT SOMETIMES TOOK A FEW MINUTES AND WAS A REAL PAIN IF YOU WERE DRIVING IN A BIG CITY OR TOWN WITH A LOT OF STOP AND GO BECAUSE YOU WOULD HAVE TO PULL OVER ABOUT EVERY 4 OR 5 TIMES JUST TO GET ACROSS TOWN. THIS WAS RECALLED IN THE TRUCKS AND TRAILBLAZERS I WAS TOLD, SO I AM NOT SURE WHY IT WAS NEVER RECALLED IN THE IMPALAS. IT WAS AN EXPENSIVE FIX, BUT HAD TO BE DONE. *TR

Electrical System
Filed Sep 23, 2014110,000 milesTX

CAR WOULD NOT START SECURITY LIGHT BLINKING ,LET IT SIT FOR 15 MINUTES THEN IT STARTS, REALLY DISAPPOINTED . *TR

Electrical System
Filed Sep 22, 2014MO

PURSUANT TO THE LETTER I GOT IN REGARD TO RECALL 14350, I CONTACTED THE DEALER WHERE I BOUGHT MY CAR, JIM BUTLER CHEVROLET. I GOT AN EMAIL BACK FROM THEM SAYING THE ONLY RECALL THEY SHOW ON MY CAR IS 13036, AND THEY WILL ONLY SCHEDULE ME FOR THAT SERVICE. I VERIFIED THE VIN ON YOUR WEBSITE, AND 14350 IS INDEED CORRECT. NOTE THAT I HAVE CONTACTED THIS DEALER REPEATEDLY OVER THE PAST TWO TO THREE YEARS, BECAUSE MY CAR WON'T START AFTER I SHUT IT OFF WHEN IT ISN'T IN PARK. IT'S LEFT ME STRANDED MORE THAN 20 TIMES (WHICH IS DANGEROUS IN ITSELF, PLUS I HAD TO CALL FOR ROAD SERVICE, WHICH ISN'T FREE), AND THE SERVICE MANAGER HAS SO FAR REFUSED TO TAKE ANY ACTION AND IN FACT DID NOT EVEN RETURN MY MANY PHONECALLS ABOUT IT. NOW THEY CAN'T EVEN GET THE SAFETY RECALL NUMBER STRAIGHT (UNTIL I LET THEM KNOW I'D BE CONTACTING YOU, SUDDENLY, IT IS THE RIGHT NUMBER). THIS IS WHY PEOPLE ARE DYING: DEALERS IGNORE REPORTED PROBLEMS BECAUSE IT COSTS GM MONEY; THEY STONEWALL YOU UNTIL YOU DIE IN A CRASH OR DIE STANDING BY YOUR CAR WAITING FOR THE TENTH TOW. THANKS TO GM, I AM DONE BUYING AMERICAN CARS. PLEASE INVESTIGATE THIS COMMON IMPALA NON-STARTING ISSUE (SEARCH ONLINE: IT'S NOT THE STARTER, AND I'VE ALREADY PAID TO REPLACE THE IGNITION, BUT THEY STILL WON'T GIVE ME MY KEY CODES). *TR

Electrical System
Filed Sep 22, 201435,429 milesWI

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS HARD TO TURN IN THE IGNITION AND THE ENGINE WOULD HESITATE BEFORE STARTING. THE CONTACT MENTIONED THAT THERE WERE TIMES THE VEHICLE WOULD NOT START. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/30/14*LJ THE CONSUMER STATED A RECALL WAS PERFORMED WHERE A METAL PIECE WAS ADDED TO THE KEY FOR THE SLIDING OF THE KEY SWITCH. THE IGNITION REMAINED HARD TO TURN. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE CONSUMER PAY FOR THE VEHICLE TO BE DIAGNOSED. UPDATED 04/27/2015 *JS

Engine
Filed Sep 18, 2014GA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE AND THE RADIATOR OVERHEATED. THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND POURED WATER INTO THE RADIATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Sep 17, 2014OH

MY CAR HAS HAD A PROBLEM WITH PERIODIC NOT STARTING, THIS HAS BEEN GOING ON FOR YEARS OFF AND ON. THE OTHER DAY WAS WHEN I FINALLY REALIZED MY CAR HAD PUT ME IN A DANGEROUS SITUATION. I WENT TO THE STORE LATE RIGHT BEFORE IT WAS ABOUT TO CLOSE. WENT AND MADE MY PURCHASE. WHEN I CAME OUT MY CAR WOULD NOT START. I HAVE BEEN READING ABOUT A PASSLOCK ISSUE ON CERTAIN GM MODELS AND MINE FALLS WITHIN THE MAKE AND YEAR OF VEHICLE WITH THIS ISSUE. THERE WERE A GROUP OF MEN WHOM KEPT LINGERING AROUND THE STORE AFTER IT HAD CLOSED, AND HERE I AM A FEMALE ALONE STRANDED DUE TO A VEHICLE THAT WOULDN'T START. BECAUSE OF A PASSLOCK DEFECT. THANK GOODNESS THE POLICE CAME BY WONDERING WHY THERE WAS A CAR IN THE PARKING LOT OF A CLOSED STORE. HE SAT AND WAITING FOR MY CAR TO RESET SO THAT IT WOULD START. I GUESS IT IS GONNA TAKE SOMEONE TO LOSE THEIR LIFE OR BE SEVERELY INJURED FOR GM TO FEEL THEY NEED TO FIX THIS. I DON'T THINK ANYONE SHOULD HAVE TO SPEND THEIR OWN MONEY ON A ISSUE THAT GM IS FULLY AWARE EXISTS. SOMEONE MAY NOT BE SO LUCKY NEXT TIME BEING STRANDED AND HAVING THEIR CAR NOT START. DEATH WONT WAIT 10 MINUTES FOR A RESET. *TR

Electrical System › Ignition › Switch
Filed Sep 16, 201490,000 milesMI

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

Electrical System › Instrument Cluster/Panel
Filed Sep 16, 2014133,000 milesTX

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED THAT THE VEHICLE WAS TRAVELING 90 MPH, WHICH THEN INCREASED TO 110 MPH. IN ADDITION, THE RPM GAUGE FAILED TO PROVIDE ACCURATE READING LEVELS WHILE THE VEHICLE WAS PARKED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Electrical System
Filed Sep 15, 2014140,000 milesTX

PLEASE HELP. I HAVE A 2004 CHEVY IMPALA. IT HAS THE GM PASSLOCK. THE SECURITY LIGHT COMES ON THE MESSAGE BOARD AND SOMETIMES THE CAR WILL NOT START. THE CAR HAS LEFT ME STRANDED ABOUT 25 TIMES. I'M AFRAID ONE DAY IT WILL BE AN EMERGENCY AND MY CAR IS GOING TO LEAVE ME STRANDED. THIS IS A VERY COMMON AMONG IMPALA AND OTHER GM VEHICLES. THIS SHOULD BE A RECALL ASAP. THANK YOU! *TR

Electrical System
Filed Sep 15, 2014140,000 milesCA

TRIED TO START CAR, WOULDN'T TURN OVER EVEN THOUGH CAR HAD POWER, NO NOISES OR SOUNDS MADE WHEN TRYING TO TURN OVER EVEN THOUGH I HAD FULL POWER TO RADIO WINDERS DOORS AND ELECTRIC DASH BOARD. HAD A NEW STARTER PUT IN BECAUSE I THOUGHT THAT WAS THE ISSUE. 2 WEEKS LATER SECURITY LIGHT COMES ON WHILE DRIVING AND STAYED ON. TRIED TO TURN CAR ON SAME THING HAPPENED HAVE POWER. BUT NO TURN OVER AND SECURITY LIGHT IS STILL ON. TURNED OFF CAR TOOK OUT KEYS AND LEFT CAR ALONE CAME BACK LATER AND CAR STARTED W/O INCIDENT. NO SECURITY LIGHT ON. SAME ISSUE KEEPS HAPPENING MAYBE 4 TIMES A MONTH IF NOT MORE HAVE TO WAIT 10 MINS IN ORDER FOR CAR TO START. ISSUE HAPPENS AT GAS STATION, HOME, WORK, HOT AND COLD WEATHER. BEFORE I FIGURED OUT 10 MIN DELAY HAD CAR TOWED AND SPENT MONEY ON REPAIRS THAT AREN'T NECESSARY. NOTICED ONE DAY WHILE I SAT IN CAR FOR 10 MINS IN SUMMER HEAT WITH 3 MONTH DAUGHTER, THAT CAR MAKES A SORT OF COMPUTER HUMMING/BUZZING SOUND. AFTER THE 10 OR SO I HEAR A CLICK OR AS I CALL IT A SHUT DOWN SOUND AND THEN I AM ABLE TO START CAR. *TR

Air BagsCrash1 injured
Filed Sep 15, 2014VA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE DUE TO THE WET ROAD SURFACE. THE DRIVER FAILED TO BRING THE VEHICLE TO A STOP AND THE STEERING AND BRAKES SEIZED. AS A RESULT, THE DRIVER CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK, HEAD, AND BACK INJURIES AND MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Sep 14, 2014139,600 milesOH

WHEN I STARTED MY CAR FRIDAY AFTER GETTING GAS, THE SECURITY LIGHT CAME ON. WHEN I WAS FINALLY SOMEWHERE SAFE, I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE LIGHT DID NOT COME BACK ON. TODAY (SUNDAY) I LEFT WORK AND DROVE 4 MILES TO GET MY DAUGHTERS CHECK FROM HER WORK. I LEFT THE CAR RUNNING WHILE I RAN IN AND GRABBED THE CHECK. THE MOMENT I GOT BACK INTO THE CAR I NOTICED THE SECURITY LIGHT WAS BACK ON. WHEN I GOT HOME I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE SECURITY LIGHT DID NOT COME BACK ON. *TR

Electrical System
Filed Sep 14, 20142,009 milesCA

FOR 5 OR MORE YEARS WHEN I TRY TO START THE MOTOR I GET NOR RESPONSE FROM THE STARTER, THE LIGHTS DIM AND OTHER ELECTRICAL DRIVEN THINGS SHUT DOWN. IF I TOUCH THE SOLENOID TERMINAL OF THE STARTER WITH A HOT WIRE THE STARTER RUNS AND THE ENGINE STARTS. WHEN I TAKE THE HOT WIRE OFF THE TERMINAL THE ENGINE DIES. SOMETIMES IF I CLEAN THE FUSE CONTACT AND TRY AGAIN IT WILL START BUT OFTEN WILL NOT. I HAVE FOUND THAT REACHING UNDER THE DASH AND MOVING THE WIRES THAT COME OUT OF THE SWITCH BEHIND THE DASH KEY WILL GET IT TO ACTIVATE THE STARTED BUT EVEN THIS SOME TIMES ISN'T IMMEDIATELY EFFECTIVE. I HAVE AT TIME HAD TO WALK AND TRY AGAIN AT A LATTER TIME. THIS COULD BE A VERY SEVERE SAFETY HAZARD. IF ME AND MY FAMILY MEMBERS INCLUDING MANY CHILDREN, GRANDCHILDREN AND GREAT GRANDCHILDREN COULD BE STRANDED WHEN WE STOP ALONG THE ROAD OR EVEN IN THE BACK COUNTRY WHERE WE LIKE TO GO. EXAMPLE: A SEVERE STORM OR OTHER REASON TO HAVE GET GOING FAST SUCH AS INJURY OR SUDDEN SEVER ILLNESS, WHEN I DISCUSSED THIS PROBLEM WITH CHEVY DEALERS THEY SAY THAT THIS RECALL WILL NOT EVEN GET ME AND INSPECTION RE THE IGNITION SWITCH WITHOUT A LARGE SERVICE FEE. I FEEL THAT IS A DEFECTIVE SWITCH AND SHOULD BE REPLACED. IT APPEARS THAT THE POWER WIRE TO THE COIL IS ON THE SAME CIRCUIT AS THE ONE ACTIVATING THE STARTER SOLENOID SO IF THE ENGINE SHOULD STALL FOR ANY REASON ONE MAY NOT BE ABLE TO START IT AND YOU WOULD HAVE THE CONDITION THAT THIS RECALL IS ABOUT. I T DOESN'T MATTER IF I USE A SINGLE KEY AND

Electrical System › Ignition › Switch
Filed Sep 9, 2014AR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Aug 14, 201480,000 milesVA

I HAVE BEEN HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA OFF AND ON SINCE I GOT IT. THERE ARE TIMES WHEN I TURN THE IGNITION OFF AND IT WILL NOT START. THE DASH AND LIGHTS WILL WORK, BUT WHEN I TURN THE KEY OVER IT DOES NOTHING. THIS JUST RECENTLY OCCURRED WHILE I WAS OUT OF TOWN. I HAD TO LEAVE THE CAR AND GO BACK FOR IT 2 TO 3 HOURS LATER, AND IT STILL DID NOT START RIGHT AWAY. I GOT TO MY HOTEL ROOM AND TURNED THE IGNITION OFF AND IMMEDIATELY TRIED TO RESTART IT AND IT FAILED AGAIN. AFTER TOSSING AND TURNING ALL NIGHT AND WORRYING THAT I WOULD HAVE TO CALL A TOW TRUCK, THE CAR STARTED THE NEXT MORNING. I DARED NOT TURN THE IGNITION OFF UNTIL I MADE IT HOME SAFELY. THIS WAS THE SCARIEST INCIDENT OF THEM ALL, A COUNTRY GIRL BEING STRANDED IN THE CITY. I NOTICE THAT OTHER 2004 IMPALAS HAVE THE SAME PROBLEM. IT WOULD BE NICE TO GET THE PROBLEM TAKEN CARE OF. *TR

Structure › BodyCrash
Filed Aug 13, 2014115,450 milesTX

AS I PROCEEDED WEST DOWN RICHMOND AVE THE YOUNG LADY WAS PULLING OUT OF HER JOB PARKING LOT. SHE WAS TRYING TO HEAD EAST ON RICHMOND AVE., BUT SHE WAS TALKING ON HER CELL PHONE AND ALSO LOOKING WEST INSTEAD OF THE DIRECTION TRAFFIC WAS COMING FROM. AS SHE PROCEEDED TO CROSS 3 LANES OF TRAFFIC WITHOUT LOOKING IN THE RIGHT DIRECTION AND TALKING ON HER CELL PHONE, I START TO BLOW MY HORN AS WELL AS TRYING TO MERGE INTO THE FAR LEFT LANE TO DODGE HER FROM HITTING ME. THAT WAS A FAILED ATTEMPT SHE STILL ENDS UP SMASHING INTO MY PASSENGER SIDE PANEL ALONG WITH THE FRONT BUMPER AND TIRE. NO AIRBAGS EVER DEPLOYED. *TR

Exterior Lighting
Filed Aug 12, 2014175,000 milesMO

SWITCH BECAME DIFFICULT TO CHANGE TO HIGH BEAMS, SOMETIMES THE LIGHTS WOULD GO BLACK. NOW HIGH BEAMS ONLY STAY ON BY HOLD SWITCH BACK. *TR

Electrical System
Filed Aug 8, 201480,000 milesTX

I WAS OUT RUNNING ERRANDS. I TURN ON MY LEFT TURN SIGNALS AND IT WAS NOT WORKING. I DEPRESSED MY HAZARD SWITCH, AND TURNED IT OFF AND TURNED MY LEFT TURN SIGNALS AGAIN AND IT STARTED WORKING. I HAVE BEEN HAVING THIS PROBLEM OFF AND ON SINCE THE BEGINNING OF JULY,2014. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE. THIS IS A SAFETY ISSUE THAT GM NEEDS TO ADDRESS TODAY! *TR

Engine
Filed Aug 5, 2014114,000 milesMI

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE WAS UNABLE TO ACCELERATE AND THE REDUCE ENGINE POWER WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

Air BagsCrash
Filed Aug 4, 201487,000 milesTX

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE WHEELS SEIZED AND CAUSED THE CONTACT TO CRASH INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE STALLED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/17/14*LJ UPDATED 02/12/2015 *JS

Service BrakesCrash
Filed Aug 4, 201484,725 milesTX

@ 65MPH TRAFFIC CAME TO A SLOW DOWN,I HAD PLENTY OF SPACE 2 STOP IF I HAD 2 IN MY LANE. I APPLIED THE BRAKES & THE WHEELS LOCKED UP & WAS SKIDDING OUT OF CONTROL,IT SURGED INTO THE LANE LEFT OF ME & THE REAR SLID OVER WHERE I WAS SIDEWAYS. I TRIED TO CONTROL MY STEERING BUT IT WOULD NOT RESPOND,THEN IT WENT INTO THE LANE RIGHT OF ME NEARLY MISSING A TRUCK IT SHOT OVER TO THE RIGHT LANE AND WAS NOW ON THE SHOULDER WHERE I STILL HAD NO CONTROL OF ANY STEERING AT ALL.THEN THE CAR SLAMMED INTO A CONCRETE RETAINING WALL AND FINELY THE CAR STOPPED.THE AIR BAGS DRIVER AND PASSENGER NEVER INFLATED. DAMAGE TO THE FRONT END WAS A TOTAL LOSS INCLUDING THE HOOD,BOTH RIGHT AND LEFT SIDE FENDERS HAD CRUNCHED, THE DRIVER AND PASSENGER DOORS BENT THEN THE BATTERY DIED.I ALREADY REPLACED A BATTERY THREE WEEKS AGO FROM SOME KIND OF ELECTRICAL SYSTEM WAS MALFUNCTIONING. *TR

Electrical System
Filed Jul 29, 2014201,600 milesKY

BRAKES MAKING LOUD NOISE, HAD FRONT BRAKE PADS PUT ON AND NOW BACK BRAKES MAKING LOUD NOISES CAR ALL OF SUDDEN DIDNT WANT TO STOP, NOW CAR WAS PULLED INTO DRIVE, HAS WINDOWS DOWN, AND WILL NOT START, KEY DOES NOT TURN BUT HALF OF LIGHTING WORKS , WE ARE HAVING BAD STORMS AN WITH A 5 YEAR OLD CHILD TO TRANSPORT, CANT MOVE THE CAR AND HAS ANOTHER ONE BLOCKED IN HAS SET FOR 4 DAYS NO WAY TO GET THE KEY TO TURN AM ABLE TO OPEN DOOR WAS TOLD IT NEEDED IGINITION SWITCH BUT CANT BE PUT IN BECAUSE CAR KEY WILL NOT TURN SO CAR CANNOT BE PUT ON ACC, HAD TO TRANSFER INSURANCE TO ANOTHER VEHICLE THAT WE ARE TRYING TO GET RID OF I CANNOT TAKE THE CAR ANYWHERE AND VERY DEVASTATED , HAVE TO TELL PEOPLE WHEN THEY ASK IT WAS A JUNKER GONNA TRY TO FIX, HA HA JUNKER BUT MR FIX IT I AM A DISABLED 68 YESR OLDTO HAVE IT DRAPED IN PLASTIC AND I LIVE IN A VERY UP DATED COMMUNITY WHERE THERE IS LOTS OF TRAFFIC CANNOT AFFORD TO KEEP DRIVING THE VAN, LICENCE AND TITLE UP IN TWO DAYS I AM DISABLED AND WE HAVE A CHILD TO PICK UP AND RETURN FTER VISITATION I NEED AN ANSWER RIGHT AWAY ORDERED THE STUPID IGINITION SWITCH AND PAID FOR IT AND NOW IT CANT BE INSTALLED BECAUSE THE KEY WILL NOT TURN SAYS IT HAS TO BE SET ON ACC . CANT DO THAT, CANT PUSH IT BECAUSE IT WONT MOVE OWNED THIS CAR LESS THAN A MONTH TAX LICENSE, TITLE AND INSURANCE LOTS OF MONEY I DONT HAVE THEY NEED TO GET THIS CAR FIXED ASAP OR I WILL HAVE TO HAVE A LOANER CAR, TO PICK UP MY DAUGHTER SOCIAL SECURITY IS NOT ENOUGH TO LIVE ON AND I DON

Electronic Stability Control (esc)
Filed Jul 29, 2014206,000 milesKY

NOW CAR WAS PULLED INTO DRIVE, HAS WINDOWS DOWN, AND WILL NOT START, KEY DOES NOT TURN BUT HALF OF LIGHTING WORKS , WE ARE HAVING BAD STORMS AN WITH A 5 YEAR OLD CHILD TO TRANSPORT, CANT MOVE THE CAR AND HAS ANOTHER ONE BLOCKED IN HAS SET FOR 4 DAYS NO WAY TO GET THE KEY TO TURN AM ABLE TO OPEN DOOR WAS TOLD IT NEEDED IGNITION SWITCH BUT CANT BE PUT IN BECAUSE CAR KEY WILL NOT TURN SO CAR CANNOT BE PUT ON ACC, HAD TO TRANSFER INSURANCE TO ANOTHER VEHICLE THAT WE ARE TRYING TO GET RID OF I CANNOT TAKE THE CAR ANYWHERE AND VERY DEVASTATED , HAVE TO TELL PEOPLE WHEN THEY ASK IT WAS A JUNKER GOING TO TRY TO FIX, HA HA JUNKER BUT MR FIX IT I AM A DISABLED 68 YESR OLDTO HAVE IT DRAPED IN PLASTIC AND I LIVE IN A VERY UP DATED COMMUNITY WHERE THERE IS LOTS OF TRAFFIC CANNOT AFFORD TO KEEP DRIVING THE VAN, LICENSE AND TITLE UP IN TWO DAYS I AM DISABLED AND WE HAVE A CHILD TO PICK UP AND RETURN AFTER VISITATION I NEED AN ANSWER RIGHT AWAY ORDERED THE STUPID IGNITION SWITCH AND PAID FOR IT AND NOW IT CANT BE INSTALLED BECAUSE THE KEY WILL NOT TURN SAYS IT HAS TO BE SET ON ACC . CANT DO THAT, CANT PUSH IT BECAUSE IT WONT MOVE OWNED THIS CAR LESS THAN A MONTH TAX LICENSE, TITLE AND INSURANCE LOTS OF MONEY I DON'T HAVE THEY NEED TO GET THIS CAR FIXED ASAP OR I WILL HAVE TO HAVE A LOANER CAR, TO PICK UP MY DAUGHTER SOCIAL SECURITY IS NOT ENOUGH TO LIVE ON AND I DON'T HAVE THE MONEY PAID IT ALL OUT FOR WHAT I WAS TOLD WAS A GOOD CAR AND IT WAS CHEAPER ON GAS BOUGHT FROM AN INSURANCE MAN, PLE

Electrical System
Filed Jul 28, 2014161,000 milesID

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE DEALER REPLACED ALL FOUR BRAKES, ROTORS, AND TIRES AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WOULD FAIL TO RESTART WHEN TURNED OFF FOR THIRTY MINUTES OR LONGER. THE STARTER WAS REPLACED TWICE, BUT THIS DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

Engine
Filed Jul 22, 201464,000 milesPA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH AND GOING OVER A POT HOLE. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Electrical System
Filed Jul 22, 2014132,000 milesCA

OFTEN MY 2004 CHEVY IMPALA WILL NOT START ON THE INITIAL TRY. I HAVE TO WAIT SEVERAL MINUTES WITH THE IGNITION ON FOR THE SYSTEM TO RESET. THIS IS A WIDELY KNOWN ISSUE AND CHEVROLET SHOULD OWN UP TO THE MISTAKE AND FIX THE PROBLEM. *TR

Equipment Adaptive/Mobility
Filed Jul 17, 2014109 milesMI

MY CHEVY IMPALA IGNITION WOULD NOT START MY CAR ON. I CALLED THE SEVERAL DEALERSHIP. [XXX] SAID THERE'S NO RECALL FROM GM ON THAT. NOW I DON'T HAVE A CAR BECAUSE OF A IGNITION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash1 injured
Filed Jul 16, 2014160,000 milesMI

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE WAITING AT TRAFFIC LIGHT, ANOTHER VEHICLE TRAVELING ON THE OPPOSITE SIDE OF THE ROAD ATTEMPTED TO MAKE A RIGHT TURN AND CRASHED IN THE MIDDLE OF THE BOTH DRIVER SIDE AND REAR PASSENGER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED PAIN AND MILD BRUISING ON NECK, BACK, KNEE AND BOTH ARMS. THE VEHICLE WAS DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Electrical System › Ignition › Switch
Filed Jul 14, 2014150,000 milesGA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Structure › BodyCrash
Filed Jul 12, 2014231,000 milesMO

THE DAY I BOUGHT THE CAR USED, THE LIGHTS WENT OUT ON THE WAY HOME. AFTER COMPLAINING ON A CHEVY FORUM, I BOUGHT A USED MULTIFUNCTION SWITCH WHICH I LEARNED WAS A COMMON PROBLEM IN IMPALAS AND MONTI CARLOS. THIS YEAR IN SPRING (SORRY I DON'T REMEMBER THE EXACT DATE OR MILES) THAT PART MALFUNCTIONED WHEN ON BRIGHT. THE SALVAGE YARD WAS SOLD OUT IN USED SWITCHES BECAUSE IT WAS SUCH A COMMON DEFECT AND I COULDN'T AFFORD A NE,W ONE. WHILE DRIVING ON DIM I HIT TWO DEER WHICH CAUSED $100S OF DOLLARS IN DAMAGES. I COMPLAINED CHEVY SAID THEY KNEW IT WAS A PROBLEM AND THAT I WOULD HAVE TO PAY FOR THE PART MYSELF. I PAID OVER $300 TO REPLACE WITH MY LABOR. THEN MY LIGHTS WENT OUT ON DIM. CHEVY DID THE MATH, ITS CHEAPER TO TAKE THE CHANCE O SOMEONE DYING AND SUING THEN TO TAKE AWAY THIS MONEY SOURCE FOR DEALERS *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 10, 201450,000 milesOH

SPEEDOMETER WORKS SOMETIMES. OTHER TIMES IT GETS STUCK ON MPH. I CAN BE SITTING STILL AND THE SPEEDOMETER WILL READ 52 MILES PER HOUR. OTHER TIMES IT WILL KEEP GOING UP UNTIL THE NEEDLE IS MORE THAN BURIED. *TR

Electrical System
Filed Jul 10, 201479,000 milesTX

MY CAR AS WELL AS OTHER GM CARS OF MY YEAR, 2000-2006 HAVE EXPERIENCED A "NO-START" CONDITION WHEN THE KEY IS TURNED TO THE START POSITION TO START THE ENGINE. IT IS A VERY PREVALENT PROBLEM THAT OCCURS WITH GM'S PASSLOCK ANTI-THEFT SYSTEM. MY CAR DOES NOT START RIGHT AWAY AT TIMES. THE "SECURITY" LIGHT WOULD ILLUMINATE WHILE DRIVING AND WHEN I TRIED TO START THE CAR, IT WOULD NOT TURN ON AT ALL. WHILE IT WON'T START, THE "SECURITY" LIGHT WOULD FLASH SEVERAL TIMES. IT TAKES OVER 10 MINUTES FOR THE CAR TO START. ALTHOUGH, THIS MAY NOT SEEM LIKE A LIFE-THREATENING RECALL, BUT IT CAN BE. IF ANYONE WERE TO BE IN A VERY DANGEROUS AREA AND THE CAR TAKES OVER 10 MINUTES TO START, THE ODDS OF THAT PERSON GETTING HURT OR POSSIBLY KILLED ARE EXTREMELY HIGH! GM HAS NEVER EVER RECALLED THEIR PASSLOCK ISSUE, AND IT CAN COST OVER $2,000 TO REPAIR THE PROBLEM FOR WHICH THERE IS NO GUARANTEE THAT IT WILL FIX THE PROBLEM. PLEASE TAKE THIS MATTER SERIOUSLY, IT CAN COST SOMEONE'S LIFE, SOMEONE'S LOST WAGES FOR WORK, AND A HOST OTHER UNFORTUNATE RESULTS IF IT'S GOING TO TAKE A CAR OVER 10 MINUTES TO START BECAUSE OF A FAULTY, ANTI-THEFT SYSTEM. *TR

Exterior Lighting › HeadlightsFire
Filed Jul 9, 2014170,000 milesFL

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO MENTIONED THAT TWO WEEKS LATER THE HIGH BEAM HEADLIGHTS ILLUMINATED INDEPENDENTLY AND REMAINED ILLUMINATED WHEN THE VEHICLE WAS POWERED OFF. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISENGAGED IN ORDER TO SHUT OFF THE HIGH BEAMS HEADLIGHTS. THE CONTACT STATED THAT THERE WAS A SMOKE EMITTED FROM THE HIGH BEAMS SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

SteeringFire
Filed Jul 7, 2014179,000 milesWI

I HAVE HAD ISSUES WITH LIGHTS FOR THE PAST 6 MONTHS. FIRST STARTED OUT WHERE IF I HAD MY BRIGHT LIGHTS ON EVERY NOW AND AGAIN ALL MY LIGHTS WOULD GO OFF WHILE DRIVING. THE BRIGHT LIGHTS WOULDN'T STAY ON SO HAD TO HOLD TO KEEP THEM ON. THEN IT CAME A PERIOD OF TIME WHERE ALL MY LIGHTS WOULD NOT WORK. ON FRIDAY, JUNE 27TH 2014, I WAS AT WORK AND HAPPENED TO LOOK OUT THE WINDOW AND NOTICED MY LIGHTS WERE ON. WENT OUTSIDE TO SEE IF CAR WAS DEAD. WHEN I GOT IN THE CAR I COULD SEE THAT MY STEERING COLUMN WAS SMOKING (ON FIRE) COMING FROM THE TURN SIGNAL SWITCH. THE BRIGHT LIGHTS HAD STUCK TO ON SOMEHOW AND THIS IS WHY I COULD SEE THAT MY LLIGHTS WERE ON. I UNHOOKED THE BATTERY AND THE SMOKING STOPPED. WHEN I WENT TO HOOK BATTERY BACK UP THERE WASN'T ANY MORE SMOKING BUT MY WINDSHIELD WIPERS WERE GOING AS FAST AS THEY COULD AND I COULDN'T SWITCH OR DO ANYTHING TO MAKE THEM STOP. THE HAZARDS OR ALL MY LIGHTS WERE BLINKING ON/OFF REPEATEDLY. NOTHING I COULD DO TO STOP. AS OF NOW I'M DRIVING WITHOUT ANY FUSE TO THE WIPERS AND THE LIGHTS WORK DURING THE DAYTIME BUT WILL NOT WORK AT ALL AFTER DARK. I'VE BEEN TOLD THE PART THAT IS NEEDED TO REPLACE THIS IS A MULTI-FUNCTIONAL SWITCH. HOWEVER, THIS IS GOING TO COST $800 TO REPLACE. MANY COMPLAINTS OUT THERE ABOUT THE SAME THING HAPPENING TO SAME YEAR/MAKE/MODEL CAR AND NO RECALL?? *JS

Air BagsCrash1 injured
Filed Jul 4, 201412,000 milesOK

I ENTER AN INTERSECTION ON A GREEN LIGHT. THE OTHER PARTY TURNED IN FRONT OF ME EVEN THOUGH HE HAD A RED TURN LIGHT. I HIT HIM HEAD ON INTO THE PASSENGER SIDE OF HIS DOOR. I SLAMMED ON MY BRAKES BUT IMPACT WAS ALMOST IMMEDIATE. MY AIRBAG DID NOT GO OFF. I SUSTAINED PERMANENT NERVE DAMAGE IN BOTH MY HANDS AND ARMS. *TR

Air BagsCrash2 injured
Filed Jul 1, 2014180,000 milesAR

I OWN A 2004 CHEVROLET IMPALA AN IN FEBRUARY WHILE DRIVING UP THA HIGH WAY MY KEYS JUST LIKE POPPED OUT OF THE IGNITION MY CAR LOST POWER AND I HIT THE GUARD RAIL AT 60 MPH MY AIR BAGS DIDN'T COME OUT. ME N MY GIRLFRIEND WAS IN THE CAR . ON JULY 1ST I FIND OUT THERE'S A RECALL ON MY CAR I TRIED CONTACTING A FEW CHEVROLET DEALERSHIP COMPANIES NEAR ME AN I'VE BEEN DENIED ANY CAR REPAIRS. *TR

Electrical System
Filed Jun 30, 2014IL

I LEASED THE CAR 5/10/2014 AND I HAD SEVEN OCCASIONS WHERE THE CAR SIMPLY WOULDN'T START AND THE CHECK ENGINE LIGHT CAME ON OVER NIGHT ON ITS OWN WHICH CAUSED THE BATTERY TO DIE. *TR

Service BrakesCrash
Filed Jun 23, 2014202,000 milesMN

MY 2004 IMPALA HAS THE ABS LIGHT ON. IT SOUNDS AND FEELS LIKE THE ABS IS COMING ON WHILE DRIVING. THE STEERING FELT ODD. I WAS RIGHT BY MY HOUSE SO I SHUT IT OFF AND TURNED BACK ON AND DROVE IT THE BLOCK HOME. I TRIED DRIVING IT AROUND THE BLOCK THE NEXT DAY AND THE SAME THING HAPPENED. I AM FINDING MANY PEOPLE POSTING THE SAME THING ON THE INTRANET. MANY CRASHES.I CALLED CHEVY AND WE READ / LOCATED THE SAME RECALL, FROM 6/14/04 #04049. WE IN TURN CALLED THE DEALERSHIP, AND AFTER MANY DAYS, CALLS, FINALLY GOT MY CAR IN. THEY JUST CALLED SAYING THERE IS NO RECALL ON MY SPECIFIC IMPALA. IT IS DOING EXACTLY WHAT ALL THE OTHER PEOPLE/CRASH VICTIMS TALK ABOUT. I CALLED CHEVY BACK AND THEY SAID IT GOES BY STATE. I GUESS I AM SUPPOSE TO DRIVE IT UNTIL IT CRASHES AND THERE IS AN INJURY/DEATH BEFORE THEY DECIDE THAT THERE ARE MORE IMPALA'S OUT THERE WITH THE SAME PROBLEM THAT NEED THE RECALL. I AM AT WITS END AND DON'T KNOW WHAT TO DO NOW. MY CAR IS AT THE DEALERSHIP. I AM HAVING AN ESTIMATE DONE ON DOING WHAT THE RECALL STATED TO DO AND WILL THEN CALL CHEVY BACK TO TRY TO PUSH THE MATTER HIGHER UP THE CHAIN. *TR

Electrical System
Filed Jun 20, 2014101,267 milesNC

I WAS IN A K MART PARKING LOT I HIT A SPEED BUMP AND WHEN I DID MY CAR JUST SHUT OFF. RECENTLY I WAS AT WORK I GOT IN MY CAR TO GO ST HOME AND MY CAR WOULDN'T START I WAITED 20 MINUTES TRIED IT AGAIN IT STARTED UP THIS HAS OCCURRED QUITE FREQUENTLY NOW AND WHEN I TOOK IT TO MY MECHANIC HE HOOKED IT TO A CAR ANALYZING MACHINE IT JUST SAYS SECURITY FAULT. MY MECHANIC FEELS IT IS IN THE SWITCH AND MY FATHER IS A RETIRED MECHANIC AND HE SAID IT IS A BAD PART OF THE SWITCH ALSO. *TR

Suspension › Front › Wheel Bearing
Filed Jun 17, 20146,984 milesPA

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION AND ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE MADE A LOUD GRINDING NOISE WHICH EXACERBATED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE BEARINGS, BRAKES AND TWO TIRES. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,984.

Electrical System
Filed Jun 8, 2014113,000 milesWV

FIRST OF ALL MY SECURITY LIGHT FLASHED ON AND OFF SEVERAL MONTHS BEFORE, AND THEN IT STAYED ON RIGHT BEFORE THESE TIMES MY CAR WOULD NOT START. I WAS OUT OF TOWN AT THE HOSPITAL.WENT TO START MY IMPALA AND IT WOULDN'T START. I HAD TO WAIT 20 MINUTES AND IT STARTED UP AND RAN PERFECT. GOT HOME ,SHUT THE CAR OFF ,WENT BACK OUT TO GO TO THE STORE AND IT WOULDN'T START AGAIN.WAITED 10 MINUTES ,STILL WOULD NOT WORK.WAITED ANOTHER 15 MINUTES ,CAR STARTED. WENT TO THE STORE. CAME OUT OF THE STORE STARTED RIGHT UP. WENT HOME SHUT THE CAR OFF ,NEXT MORNING HAD MY HUSBAND TRY AND START THE CAR.IT STARTED RIGHT UP . SO I THOUGHT EVERYTHINGS OK . GOT IN MY CAR TO GO TO THE DOCTOR WOULD NOT START. WAITED 30 MINUTES STARTED. THAT'S WERE I'M AT NOW . I WAS TOLD WHILE IM DRIVING MY CAR IT MIGHT SHUT DOWN AND CAUSE ME TO WRECK , IT HAS SOMETHING TO DO WITH THE SECURITY PASSLOCK SYSTEM.I'VE READ A LOT ABOUT OTHER 2004 CHEVY IMPALAS DOING THIS ALSO.SHOULD'NT GM DO A RECALL BEFORE SOMEONE GETS KILLED. *TR

Electrical System
Filed Jun 8, 2014102,000 milesWI

I HAVE A ELECTRICAL PROBLEM WITH MY IGNITION SWITCH. SOMETIMES IT STARTS, SOMETIMES IT DOESN'T DO ANYTHING, SOMETIMES SECURITY LIGHT COMES ON. SOMETIMES IT SHUTS OFF. HAD IT LOOKED AT AND THEY SAID IT NEEDS A NEW IGNITION SWITCH. IS THAT UNDER A RECALL. HAD PROBLEM FOR ABOUT A YEAR OR SO, BUT THEY COULDN'T SAY FOR SURE IT IS THE SWITCH???????????? *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Chevrolet Impala → · Every Impala year → · How the figures are calculated →