AFTER PARKING MY CAR, I JUST HAPPENED TO NOTICED SMOKE COMING OUT FROM THE FRONT OF CAR AND I WAS FORTUNATE ENOUGH TO HAVE A DRY CHEMICAL FIRE EXTINGUISHER AVAILABLE TO PUT OUT THE FLAMES. IT APPEARS THAT THERE WAS A VALVE COVER OIL LEAK THAT HAD DRIPPED ONTO THE EXHAUST MANIFOLD THAT CAUSED THE OIL TO IGNITE INTO FLAMES. RESULTING DAMAGE THAT I'M VISUALLY ABLE TO SEE WAS TO ALL SPARK PLUG WIRES, ENGINE COILS, PLASTIC ENGINE COVER, OIL DIPSTICK, RIGHT ENGINE STRUT, WIRING HARNESS PIGTAIL GOING TO COIL PACK ASSEMBLY AND UNDER HOOD INSULATION. I WILL NOT KNOW FULL EXTENT OF DAMAGE UNTIL I ATTEMPT TO PERFORM THE REPAIRS MYSELF. I HAVE PHOTOS IF SOMEONE WOULD LIKE TO VIEW THEM. ALSO, THE MILEAGE I LISTED OF 99,400 IS APPROXIMATE, IT IS NOT EXACT AS I AM NOT NEAR MY CAR AT THE MOMENT. *TR
2004 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
2004 CHEVROLET IMPALA. CUSTOMER RECEIVED REPAIRS DUE TO RECALL AND IS REQUESTING REPAIRS. *TA THE CONSUMER STATED THE TRANSMISSION HAD TO BE REPLACED, BECAUSE THE VEHICLE WOULD TO HESITATE AND THEN JERK. PIECES OF METAL WERE DISCOVERED IN THE TRANSMISSION PAN INDICATING AN INTERNAL FAULT. ALSO, THE IGNITION AND CYLINDER WERE REPLACED. *JB
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ UPDATED 9/26/2017*CN
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A LEAK COMING FROM THE DRIVER REAR SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKE FLUID WARNING LIGHT PREVIOUSLY ILLUMINATED AND THE VEHICLE WAS INSPECTED BY THE INDEPENDENT MECHANIC WHO REPLENISHED THE BRAKE FLUID. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED 04/07/15*LJ THE BRAKE LINES WERE LEAKING AND CORRODED AND RUSTED. UPDATED 06/04/15*JB
THE CAR WILL NOT START ALL LIGHTS AND HEAT COMES ON OR AIR THE SECURITY LIGHT FLASHES WILL TAKE ANYWHERE FROM 5MINS TO 30 MINUTES TO START YOU GUYS REALLY NEED TO ADDRESS THIS ISSUE I HAVE SEEN SO MANY COMPLAINTS ABOUT IT AND IM NOT UNDERSTANDING WHY THERE HAS NOT BEEN A RECALL ISSUED AS OF YET. ME AND MY 2 YEAR WERE STUCK IN THE CAR IN 0 BELOW CONDITIONS FOR AT LEAST 20 MINS I CRIED THE WHOLE TIME THINKING MY BABY WAS FREEZING WERE WE HAD LEFT FROM HAD JUST CLOSED AND THERE WAS NOTHING TO DO BUT WAIT I NEED MY CAR TO GET AROUND PLEASE RECALL AND FIX THIS ISSUE FOR YOUR CUSTOMER WE LOOK TO YOU GUYS TO GIVE US SAFE CARS. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THERE WERE NO OTHER KEYS ON THE RING AND NO ADDITIONAL WEIGHT OTHER THAN THE SINGLE IGNITION KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE REAR WINDSHIELD EXPLODED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TODAY MY CAR LOCKED UP AND MY STEERING LOCKED UP WHEELS AND SPEED JUST MY BRAKES WAS THE ONLY THING THAT WORKED . THE CAR JUST SHUT OFF, NOT START BACK UP. I WAS AFRAID BECAUSE I HAD MY CHILDREN IN THE CAR. *TR
HELLO, I JUST PURCHASED THIS VEHICLE FROM A USED CAR DEALER AND DROVE IT TO WORK TWO DAYS LATER. I WORK AN HOUR AWAY AND TAKE THE TURNPIKE....I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER WAS NEAR 90, AND WHEN I PULLED INTO MY JOBS PARKING LOT I WAS NEAR 40 MPH...THE PARKING LOT'S SPEED LIMIT IS 10 MILES PER HOUR WITH SPEEDBUMPS SO I KNEW SOMETHING WAS WRONG. WHEN I GOT OFF OF WORK MY GAS TANK READ PAST THE FULL MARK....I HAVE BEEN FILLING THE TANK EVERY OTHER DAY TO PREVENT BEING STRANDED. I IMMEDIATELY CALLED THE DEALER AND HE TOOK A LOOK AT IT. I PURCHASED THE CAR ON 01/17/15 AND TODAY'S DATE IS 02/01/15 AND I AM STILL WAITING TO GET THE PROBLEM RESOLVED. I'VE RESEARCHED ONLINE AND SEEN A LOT CHEVY IMPALAS HAVE THIS PROBLEM. MOST NOTABLY 2001-2005 I WOULD BE ETERNALLY GRATEFUL IF THE MATTER CAN BE RESOLVED. THANKS, [XXX] P.S. THERE WEREN'T SPECIFIC OPTIONS FOR THE PROBLEMS. THEY ARE:THE GAS GAUGE, SPEEDOMETER, THE WHOLE PANEL....I FOUND OUT THIS IS CALLED A CLUSTER? OR CLUSTER PANEL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE PASSLOCK SECURITY SYSTEM DISABLED INDEPENDENTLY. ADDITIONALLY, THE SECURITY LIGHTS AND EXTERIOR LIGHTING BEGAN TO FLASH. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL BECAME STIFF. THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
2004 CHEVROLET IMPALA. CONSUMER HAD CAR FIXED AND RECEIVED NO REIMBURSEMENT. *TA THE CONSUMER REPLACED THE DASH LIGHTS AND THERE WAS AN ISSUE WITH THE AIR CONDITION AND HEAT. . *JB
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND TACHOMETER GAUGE FAILED TO READ THE ACCURATE READING LEVELS. THE CONTACT MENTIONED THAT THE GAUGES SPORADICALLY INCREASED AND DECREASED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
2004 CHEVROLET IMPALA LS IGNITION LOCK CYLINDER WAS REPLACED. *MW THE CONSUMER IS SEEKING REIMBURSEMENT, IN LIGHT OF THE RECALL. *JB
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2004 CHEVROLET IMPALA DEALER HAS NOT RECEIVED PART FOR RECALL *CN THE CONSUMER STATED IN DECEMBER 2013, HE BEGAN TO EXPERIENCE A PROBLEM WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WOULD LOSE POWER, INCLUDING THE SPEEDOMETER DROPPING TO ZERO. A LOCAL REPAIR SHOP INSPECTED THE VEHICLE, AND INFORMED THE CONSUMER, THE SPEEDOMETER IN THE CLUSTER HAD APPARENTLY GONE BAD. THE CLUSTER WAS REPLACED. HOWEVER, THE PROBLEM HAPPENED AGAIN. THE CONSUMER WENT TO ANOTHER SHOP AND THEY STATED THE SPEED CONTROL SENSOR WAS NOT FUNCTIONING PROPERLY. THE PART WAS REPLACED AND THE PROBLEM DID NOT RETURN. *JB
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO TURN IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A BARRIER AND A SPEED SIGN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
2004 CHEVROLET IMPALA KEYS AND IGNITION SWITCH. *MW THE CONSUMER STATED THE REPAIRS WERE DONE ON OCTOBER 13, 2014. HOWEVER, SHE DID NOT BELIEVE THE RECALL ADEQUATELY ADDRESSED THE PROBLEM SHE EXPERIENCED WITH THE IGNITION. ON MAY 7, 2014, SHE WAS UNABLE TO START THE VEHICLE, BECAUSE THE SECURITY LIGHT MALFUNCTIONED AND LOCKED THE IGNITION. THE IGNITION CYLINDER WAS REPLACED AT A COST OF $ 525.21. *JB UPDATED 12/10/14. *JB
2004 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT CAR QUIT, DUE TO IGNITION SWITCH MALFUNCTION. *MW
HAD HIGH BEAMS ON, HEADING HOME, LIGHTS ALL OF A SUDDEN WENT OFF! PULLED OVER AND STOPPED. LOW BEAMS WORK FINE, HIGH BEAMS DO NOT. *TR
MY SERVICE TRACTION SYSTEM AND ABS LIGHT STAYS ON CONSTANTLY WHEN I AM DRIVING. I DON'T KNOW WHAT KIND OF PROBLEM THIS IS COULD YOU POSSIBLY TELL ME SOME INFORMATION AND IF THERE'S A RECALL. *TR
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 70-80 MPH THEN SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE LOST POWER STEERING CAUSING THE VEHICLE TO CRASH INTO A GUARDRAIL. THE CONTACT SUSTAINED A CRACKED OR BROKEN RIB, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS DEEMED DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVING DOWN THE ROAD WITH MY HIGH BEAMS ON, MY HEADLIGHTS WENT OUT COMPLETELY. MY LOW BEAMS WORK OK BUT IF I USE HIGH BEAMS THEY RANDOMLY GO OUT. THIS IS THE SECOND GM VEHICLE I HAVE HAD WITH THIS PROBLEM. THE MECHANIC AT THE GM DEALERSHIP SAID 4 OF HIS 6 FAMILY MEMBERS HAVE HAD SAME PROBLEM. A FORMER CO-WORKER HAD SAME PROBLEM. I CONTACTED GM AND WAS TOLD MY CAR WAS TO OLD FOR THEM TO FIX IT... *TR
THE KEY SWITCH IS BAD SOME TIMES AFTER IT IS STARTED ALL DASH IS NOT WORKING AND SECURITY SYSTEM IS LOCKED AND YOU HAVE TO SHUT IT DOWN SOME TIMES MORE THEN ONCE HAVE BEEN TOLD THE KEY SWITCH IS BAD I ASK SOMEONE AT G.M. IF THEY COULD SEND ME THE SWITCH BUT TOLD ME I HAD TO TAKE IT TO A SHOP DID THAT AND ALL THAT WAS DONE IS PUT A PIECE OF SOMETHING IN THE KEY THAT DID NOT HELP THAT THE SWITCH IS BAD IS THERE ANY ONE THAT CAN HELP OR JUST SEND ME A SWITCH I CAN PUT IT IN. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
I JUST BOUGHT A 2004 CHEVY IMPALA JUST 1 WEEK AGO (70K MILES), AND I'M ALREADY HAVING MAJOR IGNITION TROUBLE. WHEN I TURN THE KEY, NOTHING HAPPENS -- THE SECURITY LIGHT BLINKS A FEW TIMES. WE REPLACED THE BATTERY AND CRANKING RELAY SWITCH, AND NO LUCK. I'VE SEARCH THE WEB AND YOUTUBE, AND THIS APPEARS TO BE A COMMON PROBLEM. SOME SAY THAT THE CAR NEEDS TO "RELEARN" MY KEY. OTHER SITES SAY I NEED TO DEACTIVATE/RESET THE SECURITY SYSTEM. SOMETIMES THE CAR STARS WITH NO PROBLEM. I DON'T KNOW WHAT TRIGGERS THE ISSUE. THIS IS BEYOND FRUSTRATING, AND I DON'T HAVE ANY MORE MONEY TO PUT IN THIS CAR. PLEASE, PLEASE HELP. THANKS! *TR
2004 CHERVROLET IMALA. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS MADE TO THE IGNITION. *KL THE CONSUMER STATED THE VEHICLE STALLED, WHILE DRIVING. A LOCAL REPAIR SHOP REPLACED THE IGNITION SWITCH. *JB
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BOUGHT 2004 IMPALA AND HAVE IGNITION PROBLEM WITH WITNESSES WITH A DENT IN FRONT BUMPER, AFTER TEN YEARS OR OVER 100K MILES THE GASKET GOES ON GM/GMC PRODUCTS, BOTH INNER TIE RODS ROTTEN OUT. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE IMPALA PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND3,700 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *TGW THE CONSUMER HAD THE IGNITION LOCK CYLINDER REPLACED IN MARCH 2007. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
YESTERDAY, OCTOBER 31, MY HUSBAND TOOK OUR 2004 CHEVY IMPALA IN TO GET THE KEYS REPAIRED DUE TO THE IGNITION SWITCH RECALL. THE DEALER, [XXX] OF WOOD RIVER, REFUSED TO REPAIR THE SIX KEYS PURCHASED FROM CHEVROLET WITH THE CAR [WE ORDERED 4 ADDITIONAL KEYS FROM CHEVROLET WITH THE CAR]. IT WAS A FLAT REFUSAL TO REPAIR MORE THAN TWO KEYS, NOT A "THERE IS A FEE FOR ADDITIONAL KEYS" THE DEALER SAID THEY WERE INSTRUCTED TO DO THIS BY CHEVROLET. AS THESE KEYS WERE PURCHASED FROM CHEVY [AS OPPOSED TO BEING COPIES MADE ELSEWHERE] THEY SHOULD BE COVERED. THE RECALLS, NHTSA RECALL #14V400, GM RECALL #N140350 NOTICE SPECIFIES "ALL IGNITION KEYS" I HAVE WRITTEN CHEVY TO COMPLAIN AND ALSO NOTIFIED SENATORS [XXX] OF CHEVY'S ACTIONS. I THOUGH YOU SHOULD BE NOTIFIED THAT CHEVY IS NOT ACTUALLY FIXING THE PROBLEM AS ORDERED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL-THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND WOULD HAVE TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD START. IN ADDITION, THE IGNITION SWITCH AND KEY AND WOULD BECOME EXTREMELY HOT. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS UNAVAILABLE. NE
SERVICE TRACTION SYSTEM LIGHT HAS GONE ON A NUMBER TIMES AND THEN WENT OFF AGAIN. NOW, WHEN IT GOES ON THE ABS LIGHT AND THE TRACTION OFF LIGHTS ALSO GO ON. THEY USUALLY GO OFF WHILE DRIVING. THESE WARNING LIGHTS DO NOT ALWAYS GO ON. IF THEY ARE GOING TO GO ON, IT WILL GENERALLY BE ON START UP. TODAY ALL THREE LIGHTS WENT ON AT START UP, BUT THE SERVICE LIGHT WENT OUT AND THE ABS AND TRACTION LIGHTS REMAINED ON. TURNED VEHICLE OFF, THEN BACK ON AND THE TWO LIGHTS REMAINED ON. I'VE BEEN TOLD IT'S A COMMON PROBLEM WITH IMPALAS, YOU CAN SPEND A LOT OF TIME AND MONEY TRYING TO FIGURE OUT THE DEFECT WITHOUT SUCCESS. I'M WORRIED THAT OUR SAFETY MIGHT BE IN JEOPARDY. *TR
FOR THE PAST FOUR WEEKS, I HAVE NOTICED THE PASSENGER'S AIRBAG LIGHT IS ON, ALTHOUGH THERE WAS NOT ANY INCIDENTS OR DEFECTS TO THE VEHICLE. THIS REALLY CONCERNS ME, DUE TO IT MAY BE INEFFECTIVE IF THERE WAS A CRASH. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350 REIMBURSEMENT. * LD THE IGNITION LOCK CYLINDER WAS REPLACED, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
2004 CHEVROLET IMPALA. CONSUMER STATES VEHICLE HAS DIED SEVERAL TIMES WHILE DRIVING. *TGW THE CONSUMER STATED ON ONE OCCASION, HE WENT THROUGH SOME CONSTRUCTIONS, KNOCKED THE SIDE MIRROR OFF, AND CRACKED A WINDOW. THE VEHICLE ALSO RECEIVED SCRATCHES AND DENTS. *JB
CHEVROLET. CONSUMER IS WRITING IN REGARDS TO IGNITION SWITCH.* LD THE CONSUMER EXPERIENCED PROBLEMS WITH THE IGNITION SWITCH. HOWEVER, THE DEALER INFORMED HER, THE VEHICLE IDENTIFICATION NUMBER, WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE IGNITION SWITCH REPLACED, AT A COST OF $ 338.94. *JB
MY WIFE WAS DRIVING HOME FROM WORK WHEN THE ENGINE STOPPED RUNNING AND CAUSED HER TO HAVE TO PULL OFF THE ROAD. IT TOOK SEVERAL MINUTES BEFORE CAR WOULD RESTART. SINCE THE FIRST TIME SHE HAD THIS HAPPEN AT LEAST 3 TIMES A YEAR SINCE. I'VE DRIVEN THE CAR SEVERAL TIMES AFTER SHE HAS TOLD ME IT HAPPENED AGAIN AND HAD OUR MECHANIC LOOK AT IT ALSO. ALSO HAVE HAD THE INSTRUMENT PANEL GAUGES NOT WORKING PROPERLY FOR 2 YEARS NOW AND HAVEN'T BEEN ABLE TO FIGURE OUT WHY, WE THINK THERE IS A SHORT SOMEWHERE IN THE ELECTRICAL SYSTEM BUT HAVE NOT BEEN ABLE TO PIN POINT IT. THE CHROME PLATE ALUMINUM ALLOY RIMS THE CHROME HAS BEEN FLAKING OFF SINCE THE CAR WAS 2 YEARS OLD AND WE NOW HAVE TO KEEP REFILLING THE TIRES WITH AIR AT LEAST ONCE A WEEK. HAVE GONE TO THE DEALER A COUPLE OF TIMES BUT GET A RUN AROUND THAT ITS NOT A PROBLEM WITH THE CAR. I HAVE TALKED TO A GENTLEMAN WHO ALSO HAS THE ONLY OTHER 2004 IMPALA SS IN OUR TOWN AND HE HAS THE SAME PROBLEMS AS WE HAVE HAD AND GOTTEN SAME RESPONSE FROM OUR LOCAL DEALER WHERE WE BOTH BOUGHT OUR CARS FROM. MY IMPALA SS AT THIS TIME HAS JUST OVER 80,000 MILES ON IT AND IN ADDITION TO PROBLEMS MENTIONED ABOVE WE HAD TO HAVE POWER STEERING PUMP, RACK IN PINION AND ALTERNATOR REPLACED AND LOOKING LIKE THE RACK IN PINION IS GOING OUT AGAIN AS I WRITE THIS. I'VE BECOME VERY DISAPPOINTED WITH CHEVROLET OVER THIS CAR. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH TO TURN THE VEHICLE ON, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER TURNING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN RECOMMENDED THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DEAR GM, MY NAME IS [XXX] AND I HAVE COME SO CLOSE TO HAVING A ACCIDENT IN MY CAR IT HAVE CUT OFF TWICE WHILE I WAS DRIVING TO WORK . BY THE GRACE OF GOD I LEAVE FOR WORK AT 3:00 IN THE MORNING. SO WHEN IT CUT OFF ON THE HIGH WAY THEIR WERE NO TRAFFIC. BUT IT THEN CUT OFF AGAIN WHILE I WAS MAKING A TURN , AND THANK GOD AGAIN THAT THE DRIVER IN FRONT OF ME THAT WAS BACKING UP WAS QUICK TO STOP BECAUSE I COULD N"T MOVE. SO COULD YOU PLEASE FIX THIS PROBLEM. I HAVE BEEN CALLING TO GET THIS PROBLEM FIX AND NO ONE FROM YOUR COMPANY GET ON THE PHONE THEY HAVE ME WAITING OVER AN HOUR THEN MAKES A RING SOUND OUT OF NOWHERE. PLEASE CONTACT ME AT [XXX] I AM SCARED FOR MY LIFE IN THIS CAR, IT IS MY ONLY MEANS TO WORK SO I GOT"S TO DRIVE IT . PLEASE CALL ASP THANK YOU -MY ADDRESS IS [XXX] VIN[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND TRAVELED INTO A DITCH. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V00000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO THE CONTACT NOT HAVING THE ORIGINAL KEYS. THE CONTACT STATED THE VEHICLE WAS PURCHASED FROM A DEALER AND THE ORIGINAL KEYS WAS NEVER PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHEVROLET IMPALA 2004, TRAVELING ON A 4 LANE DIVIDED HIGHWAY, AT 65MPH, USING CRUISE CONTROL, 2 ADULT PASSENGERS USING SEATBELTS, DRIVER SAW TRUCK ENTERING THE INTERSECTION FROM THE DRIVERS RIGHT SIDE. THE DRIVER ACCELERATED AND SWERVED TO AVOID A COLLISION. THE IMPALA WAS STRUCK BY THE TRUCK. SKID MARKS WERE MADE ON THE HIGHWAY BY THE TIRES OF THE IMPALA FROM THE IMPACT TO WHERE THE IMPALA STOPPED AND THE ENGINE STOPPED. THE DRIVER WORKED TO PUT THE CAR INTO PARK TO RESTART THE IMPALA IN ORDER TO MOVE THE IMPALA TO A SAFER POSITION ON THE HIGHWAY, OUT OF THE LANES OF TRAFFIC. UPON STOPPING THE DRIVER TURNED OFF THE IGNITION KEY TO THE OFF POSITION. THE KEY WAS NOT ON A KEY RING. THE KEY HAD BEEN REMOVED FROM THE FOB AND KEY RING UPON RECEIVING THE SAFETY RECALL NOTICE, GM RECALL 14350. THE HAZARD BLINKERS WERE TURNED ON. THE DRIVER AND PASSENGER MOVED TO THE ADJACENT FRONTAGE ROAD. THE DRIVER OF THE TRUCK CALLED THE LOCAL POLICE. THE DRIVER OF THE IMPALA CALLED 911. A POLICE REPORT WAS MADE. PICTURES WERE TAKEN OF THE DAMAGE TO BOTH VEHICLES AND THE SKID MARKS ON THE HIGHWAY, MADE BY THE IMPALA. NO SKID MARKS WERE VISIBLE ALONG THE PATH TRAVELED BY THE TRUCK. THE IMPALA HAZARD BLINKERS WERE TURNED OFF. THE DRIVER ATTEMPTED TO START THE IMPALA. THE IMPALA DID NOT START. THE PASSENGER WORKED TO START THE IMPALA, THE DASH LIGHTS DID NOT TURN ON, THE HEAD LIGHTS DID NOT TURN ON. A WITNESS MOVED A VEHICLE INTO POSITION TO FACILITATE A "JUMP START", THE IMPALA STARTED, THE SECURIT
ABS AND TRAC OFF LIGHTS COME ON EVERY TIME I START THE CAR AND STAY ON TILL I TURN IT OFF. CAN'T SEEM TO FIX IT. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS WERE SUPPOSED TO BECOME AVAILABLE IN A COUPLE OF WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVEN'T BEEN PHYSICALLY HURT BECAUSE OF THIS IGNITION SWITCH RE-CALL BUT IT HAS MADE ME DISPLACED FOR DAYS ON END BECAUSE THE CAR WOULDN'T START. I'VE MISSED WORK ON MORE THAN ONE OCCASION AND THEN I'M BEING TOLD BY GM THAT THE PART ISN'T BUILT, THERE ISN'T ENOUGH TO GO AROUND, IT'S LIKE WHAT ARE WE AS GM OWNERS SUPPOSE TO DO UNTIL THE PART AND THEN WAIT TO SEE FOR THE CHEVY HOUSE TO CALL TO REPLACE THE PART. WHY SHOULD I HAVE TO BE DISPLACED AND DISHEVELED BUT I WON'T BE COMPENSATED UNLESS I'M HURT? THIS MAKES NO SENSE I DIDN'T ASK FOR MY CAR TO HAVE ISSUES OF THIS SORT BUT YET I'M MISSING TIME OFF OF WORK BECAUSE THE WORK WON'T CRANK. WHAT CAN BE DONE ABOUT MY ISSUE EVEN THOUGH I'M NOT PHYSICALLY HURT? *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chevrolet Impala → · Every Impala year → · How the figures are calculated →