Page 12 of 22 · complaints 551–600 of 1,074

2004 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Instrument Cluster/Panel
Filed Feb 20, 2010114,241 milesAL

I OWN A 2004 CHEVY IMPALA AND THE INSTRUMENT CLUSTER HAS FAILED. MY SPEEDOMETER DOES NOT WORK AND THE TEMPERATURE GAUGE SHOWS THAT MY CAR IS RUNNING HOT EVEN THOUGH IT IS NOT. APPARENTLY THIS IS A COMMON ISSUE WITH GM AND GMC VEHICLES. IN 2007 A CLASS ACTION LAWSUIT WAS FILED AGAINST HIS COMPANY IN REGARDS TO THEIR TRUCKS WITH FAILED INSTRUMENT CLUSTERS. THE PLAINTIFFS DID WIN AND THERE WAS A RECALL IMPLEMENTED. THESE ARE WEBSITES THAT I FOUND THAT PERTAIN TO FAILURE IN THE INSTRUMENT CLUSTER IN 2004 CHEVY IMPALAS. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_CHEVROLET_IMPALA_COMMENTS_AND_COMPLAINTS_C8-91-2004-409-1.HTML HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ELECTRICAL/ELECTRONIC_GAUGE_CLUSTER_MALFUNCTION.SHTML HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/474044-COMPLAINT/ HTTP://WWW.INSTRUMENTCLUSTERS.COM/. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 18, 201097,227 milesOK

2004 CHEVROLET IMPALA SPEEDOMETER QUIT WORKING. IT STARTED REGISTERING A HIGHER SPEED THAN THE SPEED I WAS ACTUALLY DRIVING. IT SHOWED 90 MPH WHEN I WAS STOPPED. THE SPEEDOMETER THEN BEGAN TO CLIMB AS I DROVE A FEW CITY BLOCKS. IT FINALLY CAME TO A STOP AT THE NEUTRAL LETTER. I CALLED MY LOCAL DEALER AND HE SAID THEY HAVE BEEN SEEING THIS PROBLEM. HE SAID THAT THE CLUSTER WAS DEFECTIVE AND IT WOULD COST APPROX. $500 TO REPLACE IT. *TR

Electrical System
Filed Feb 18, 201058,000 milesND

SPEEDOMETER STICKS OR SHOWS INACCURATE SPEED. DEALERSHIP SAYS INSTRUMENT CLUSTER NEEDS TO BE REPLACED. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 18, 201051,000 milesMA

I OWN A 2004 CHEVROLET IMPALA. THE DAY I BOUGHT THE CAR (MAY 2008) THE TACHOMETER WENT BEZERK. SHORTLY THEREAFTER WHILE DRIVING I NOTICED MY SPEEDOMETER DECIDED TO DO THE SAME THING. I CANNOT TELL HOW FAST I AM GOING OR HOW THE ENGINE IS PERFORMING. THIS FAILURE HAPPENS OFTEN AND IS A CAUSE FOR CONCERN. THE DEALERSHIP REFUSED TO REPLACE THE PART AND QUOTED ME OVER $600 DOLLARS TO HAVE THE PART REPLACED. THIS PRICE IS ABSURD AND I HAVE SINCE BEEN RESEARCHING WAYS TO CORRECT THE PROBLEM ON MY OWN. THIS SEEMS TO BE A FAIRLY STANDARD PROBLEM WITH THESE MAKE AND MODEL VEHICLES AND SOMETHING NEEDS TO BE DONE TO PREVENT SERIOUS ACCIDENT/INJURY DUE TO THIS FAILURE. *TR

Electrical System
Filed Feb 17, 201091,400 milesMI

2004 CHEVY IMPALA MY WIFE AND KIDS ARE DRIVING TO FLORIDA AND THE SPEEDOMETER GOES OUT. NOW IF YOU ARE DRIVING FROM MICHIGAN TO FLORIDA AND HAVE NO IDEA AT MIDNIGHT HOW FAST YOU ARE GOING- THAT IS A HUGE SAFETY PROBLEM. FROM LOOKING ON THE WEB THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES. RECALL ON THIS WOULD BE GREAT! *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 16, 201070,000 milesIN

TRAVELING ON A DANGEROUS STRETCH OF HIGHWAY, MY SPEEDOMETER MALFUNCTIONED. IT REGISTERED ME AS GOING 90 MILES PER HOUR. AFTER SEVERAL CLOSE CALLS, AS CONDITIONS WERE ICY, I JUDGED A SAFE SPEED AND PULLED OVER AT THE NEXT SAFEST SPOT ON THE ROAD. MY SPEED GAUGE DID NOT RESET TO 0 MPH AS NORMAL, BUT STOPPED AT 50 MPH. NOW MY GAS GAUGE AND TEMP GAUGE MALFUNCTION AS WELL, LEAVING ME NO WAY OF KNOWING HOW MUCH FUEL IS IN MY VEHICLE. RESEARCHING THIS PROBLEM, I NOTICED MANY OTHER COMPLAINTS TO THIS ISSUE. CONTACTING THE MANUFACTURER, I WAS INFORMED MY WARRANTY IS EXPIRED AND THEY HAVE NO OBLIGATION TO FIX THE SAFETY PROBLEM. *TR

Electrical System
Filed Feb 16, 201060,000 milesCT

SPEEDOMETER DOES NOT WORK! SHOWS THAT I AM GOING 130MPH, THEN 60 WHEN PARKED. DEALER SAY NO RECALL EVEN THOUGH MY HUSBANDS TRUCK HAD THE SAME PROBLEM AND THEY RECALLED THE PART IN THE SILVERADO. $500 TO FIX. THIS NEEDS TO BE RECALLED!!! I AM READING HUNDREDS OF COMPLAINTS ON THE IMPALA FOR THE SAME THING. MY 21 YEAR OLD DAUGHTER IS DRIVING THIS CAR ON THE HIGHWAY EVERY DAY..VERY DANGEROUS!!! *TR

Electrical System
Filed Feb 16, 2010100,000 milesNJ

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING ON NORMAL ROAD CONDITIONS. THE SPEEDOMETER DISPLAYED AN INACCURATE READING. THE FAILURE OCCURRED AT ANY GIVEN SPEED RATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS PREPARED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Feb 15, 201085,000 milesMD

THE SPEEDOMETER HAS GONE HAYWIRE. SOMETIMES IT SAYS I AM DOING 0MPH AND AT OTHER TIMES IT SAYS I AM GOING 120 MPH. CAN NOT GET AN ACCURATE READ ON THE SPEEDOMETER. THE SAME CAN BE SAID FOR MY FUEL GAUGE AND COOLANT TEMPERATURE READINGS. THE PANELS ARE NOT WORKING PROPERLY. *TR

Service Brakes, Hydraulic
Filed Feb 10, 2010140,000 milesMI

HAVE CHANGED ROTORS MULTIPLE TIMES, AFTER ABOUT A MONTH WHEN BRAKING AT HIGH SPEEDS 45MPH OR HIGHER, CAR SHAKES FROM PULSATING BRAKES. IN WET WEATHER MAKES THE CAR A LITTLE UNCONTROLLABLE DEALER SAYS OH ITS HOW IT IS, GM IS AWARE BUT THEY DON'T FEEL IT IS A REAL ISSUE. THIS AMONG THE INABILITY OF THE HEATING SYSTEM TO WORK FOR MORE THAN A YEAR BEFORE ITS COMPONENTS NEED TO BE REPLACED IS RIDICULOUS. I HAD BEEN A LOYAL GM CUSTOMER. SO SORRY WONT BE ANYMORE THIS IS INSANE TO PAY THIS MUCH FOR A VEHICLE AND IT HAVE THIS MANY ISSUES SINCE PURCHASE. *TR

Exterior Lighting
Filed Feb 9, 2010143,122 milesMI

I JUST HAD MY SECOND MULTI-FUNCTION SWITCH (HEADLIGHT DIMMER, TURN SIGNAL, CRUISE, WIPER/WASHER) FAIL ON THIS CAR FOR THE SAME REASON RESULTING IN COMPLETE LOSS OF HEADLIGHTS. THIS IS A VERY COMMON ISSUE AS SEEN BY NUMEROUS BULLETIN BOARD POSTINGS. I DISSECTED THE ORIGINAL SWITCH TO DETERMINE IF THIS COULD BE FIXED. IT BECAME QUITE OBVIOUS WHAT WAS HAPPENING. THE CONTACTS ON THE HI/LO BEAM PORTION OF THE SWITCH FOUL AND OVERHEAT. THIS SWITCH HAD MELTED PLASTIC FROM THE SWITCH HOUSING THAT HAD FLOWED OVER THE CONTACTS AND PREVENTED PROPER SWITCH OPERATION. THIS IS AN INCREDIBLY DANGEROUS SITUATION THAT MANIFESTS ITSELF WITH LITTLE OR NO WARNING. THIS OVERHEATING IS OBVIOUSLY DUE TO POOR ENGINEERING THAT HAS RESULTED IN UNDERSIZED CONTACTS THAT FOUL DUE TO RELATIVELY HIGH LOAD CURRENTS IN THE HEADLIGHT CIRCUIT. *TR

Unknown or Other
Filed Feb 7, 201073,000 milesPA

SPEEDOMETER ON 2004 CHEVY IMPALA SUDDENLY CHANGED TO READ 50MPH WHEN NOT EVEN MOVING. THEN WHEN DRIVING IT READS MUCH HIGHER MPH THAN ACTUAL SPEED. WAS RESET BY TURNING IGNITION ON AND OFF SEVERAL TIMES. THIS HAS HAPPENED 2 TIMES SINCE THEN AND CAN BE RESET BUT NOT WHILE DRIVING. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU HAVE NO IDEA HOW FAST YOU ARE ACTUALLY GOING WHEN IT HAPPENS TO MALFUNCTION. *TW

Electrical System › Instrument Cluster/Panel
Filed Feb 3, 201050,000 milesOH

HELLO, I HAVE A 2004 CHEVY. IMPALA. A LARGE NUMBER OF THE SPEEDOMETERS ON THESE CARS ARE DEFECTIVE, AS IS MINE. THE SPEEDOMETER GOES BERSERK AND YOU HAVE NO IDEA WHAT YOUR SPEED IS. FOR EXAMPLE. YOU MAY BE TAKING A 35 MPH CURVE AT 50 WHEN THE SPEEDOMETER SAYS 35 OR OTHER. THIS IS A SERIOUS SAFETY CONCERN. GM HAS HAD HUNDREDS IF NOT THOUSANDS OF COMPLAINTS (JUST ONE EXAMPLE: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML) ON THIS AND CHOSE NOT TO OWN UP TO IT. THE PROBLEM IS NOT ONLY WITH MY MODEL/YEAR, THE PROBLEM IS WITH THE SPEEDOMETERS WHICH HAVE BEEN USED IN MANY MODELS OVER SEVERAL YEARS. THERE NEEDS TO BE A RECALL ON THIS BEFORE PEOPLE ARE KILLED. *TR

Electrical System
Filed Feb 3, 201040,000 milesOR

SOMETIME AROUND 2007 THE INSTRUMENT CLUSTER STARTED TO MESS UP. IT WOULD SAY THAT I WAS GOING 100 MPH WHEN I WAS PARKED IN MY DRIVE WAY. MY TACHOMETER WOULD SAY THAT THE ENGINE WAS DOING 5000 TO 6000 RPM WHEN PARKED IN MY DRIVE WAY. I DID A LITTLE RESEARCH ON THE INTERNET AND DISCOVERED I AM NO THE ONLY ONE WITH THIS PROBLEM. I CALLED CHEVY AND THEY TOLD ME THAT THERE WERE NO RECALL ON MY VEHICLE. THE PROBLEMS STILL EXISTS TODAY. *TR

Exterior Lighting
Filed Jan 28, 201080,000 milesAL

I BOUGHT A USED 2004 CHEVROLET IMPALA AND OCTOBER 19, 2007 AND A FEW MONTHS AFTER I HAD THE VEHICLE THE SPEEDOMETER STOPPED WORKING. MY SPEED ODOMETER SAID I WAS DOING FORTY WHEN I GOT PULLED OVER FOR DOING 55MPH, AND AS I PULLED OFF AND LOOKED AT THE SPEEDOMETER IT WAS STUCK AT 40MPH. ALSO THE LIGHTS GO OUT AT ANY GIVEN TIME ON THEIR OWN. I WAS DRIVING HOME ONE NIGHT AND MY HEAD LIGHTS SHUT OFF IN THE MIDDLE OF A CURVE AND I HIT THE BRAKES AND SLID OFF THE ROAD. THIS IS A REAL SAFETY HAZARD. AFTER I FOOLED AROUND WITH THE HIGHBEAM SWITCH FOR A WHILE THE LIGHTS STARTED WORKING AGAIN. *TW

Electrical System
Filed Jan 28, 201065,000 milesNE

MY 2004 CHEVROLET IMPALA IS HAVING PROBLEMS WITH THE ENTIRE INSTRUMENT CLUSTER. THERE ARE THOUSANDS OR THE SAME COMPLAINTS ABOUT IMPALA MODELS FROM 2003-2006, AS WELL AS OTHER CHEVY MODELS. THE GAS GAUGE HAS GONE COMPLETELY OUT, AND THE VOLT GAUGE HAS NOW STOPPED WORKING, AND THE SPEEDOMETER RANDOMLY GOES HAYWIRE AND MOVES ERRATICALLY, READING INCORRECTLY. THE MOST COMMON REPORT IS THAT GM HAS INSTALLED A DEFECTIVE STEPPER MOTOR IN THE INSTRUMENT CLUSTER OF THESE MODELS. AND THE DEALERS ESTIMATE A REPAIR COST OF $600 TO REPLACE THE CLUSTER COMPLETELY. THIS IS A DANGEROUS SAFETY ISSUE. GM NEED TO STEP UP AND RECALL THIS OBVIOUSLY DEFECTIVE PART.*CW

Exterior Lighting › Headlights
Filed Jan 28, 201068,250 milesPA

HEADLLGHTS GO OFF WHILE DRIVIING. AS OF NOW THEY STILL COME BACK ON WHEN SWITCHING THE LOW BEAM TO HIGH BEAM SWITCH. VERY DANGEROUS PROBLEM. CANNOT DRIVE CAR WHEN DARK. WILL COST ABOUT $600 TO REPAIR.*CW

Steering
Filed Jan 27, 201089,210 milesFL

2004 CHEVROLET IMPALA POWER STEERING LOCKS MAKING DRIVER UNABLE TO TURN CAR DURING RAIN OR DRIVING THROUGH PUDDLES. STARTED OUT HAPPENING ONLY A SECOND OR TWO, BUT GOT PROGRESSIVELY WORSE. SEVERAL TIMES, ENGINE CUT OFF, OR I HAD TO CUT IT OFF TO BE ABLE TO RESTORE POWER STEERING. HAD IT "FIXED" BY DEALER WHO REPLACED CLUSTER. IT DID IT AGAIN THE VERY NEXT RAIN. NO ACCIDENT BUT A "NEAR MISS" BECAUSE I COULD NOT GET OUT OF THE WAY OF A CONSTRUCTION SITE DUMP TRUCK. I WAS TOLD I WAS DRIVING THROUGH PUDDLES TOO FAST. I LIVE IN FLORIDA, AND THERE IS A LOT OF RAIN AND POOR DRAINAGE. OTHER CARS GOING SPEED LIMIT WERE NOT HAVING THIS PROBLEM. IT IS VERY DANGEROUS, AS I DRIVE A CARPOOL OF FOUR CHILDREN TO SCHOOL. I AM SURE A MANUFACTURE PROBLEM, SINCE I SAW OTHER SIMILAR COMPLAINTS ON TWITTER *CN *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 21, 201080,000 milesIA

2004 IMPALA, 80,000 MILES. COLD WINTER DAY. CONSEQUENCES( HAVING TO PURCHASE NEW SPEEDOMETER ) NOTHING DONE TO CORRECT AS OF YET. SPEEDOMETER NOT WORKING PROPERLY, SAYS GOING 90 MPH WHEN GOING 60. WHEN VEHICLE SHUT OFF SAY 30MPH. INHERENT FLAW NOTED BY CHEVROLET VEHICLES (COMMON SYMPTOMS INCLUDE: SPEEDOMETER DISPLAYS INCORRECTLY SPEEDOMETER STOPS WORKING TACHOMETER NEEDLE STICKS, JUMPS, OR PEGS FUEL GAUGE FLUTTERS ENTIRE INSTRUMENT PANEL FAILS THE COMMON CAUSE FOR ALL THESE ISSUES IS A FAULTY STEPPER MOTOR. THE MOTOR WAS USED THROUGHOUT GM?S ENTIRE PRODUCTION LINE FROM 2003 TO 2007.) I THINK THERE SHOULD BE A RECALL ON ALL VEHICLES WITH WHICH PEOPLE HAVE HAD PROBLEMS WITH INCORRECT READING SPEEDOMETERS AS GM USED FAULTY PARTS IN MANUFACTURING. *TR

Exterior Lighting › Headlights
Filed Jan 19, 2010WI

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AT NIGHT ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS ACTIVATED. SUDDENLY, BOTH HEADLIGHTS FAILED TO OPERATE. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITH EXTREME CAUTION. AFTER SEVERAL ATTEMPTS, THE HEADLIGHTS BEGAN TO FUNCTION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 16, 201074,000 milesMS

2004 CHEVROLET IMPALA,SPEEDOMETER WORKS ONE DAY AND DOESN"T WORK THE NEXT DAY. WILL BE GOING DOWN THE HIGHWAY SHOWS SPEED ONE MINUTE AND MAYBE NOTHING THE NEXT. REALLY HAVE NO IDEA HOW FAST I AM GOING. SEEMS VERY DANGEROUS. GM HAS TO KNOW THAT HAVE A SAFETY PROBLEM. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 14, 201073,000 milesFL

SPEEDOMETER DOES NOT FUNCTION CORRECTLY. SPEEDOMETER REGISTERS ERRATIC SPEEDS, GOING TO SPEEDS OF 80, 90, 120+ FOR NO APPARENT REASON. EACH TIME THE AUTOMOBILE IS TURNED OFF AND TURNED ON AGAIN, IT USUALLY WILL GO DOWN BY ABOUT 10 MPH. AFTER SEVERAL DAYS, IT WILL RETURN TO NORMAL, BUT THIS PATTERN REPEATS AFTER A DAY OR SO OF REGISTERING CORRECT MPH. THIS STARTED ABOUT A MONTH AGO. WE HAVE CALLED CHEVROLET AND BEEN ADVISED TO HAVE THE CAR CHECKED AT A DEAL FOR DEFECTIVE EQUIPMENT, BUT HAVE NOT BEEN ABLE TO FIND A DEALER WHO WILL RESPOND TO OUR CALL. *TR

Air Bags
Filed Jan 13, 201089,355 milesLA

AIR BAG LIGHT COMES ON. WHILE DRIVING THE AIR BAG LIGHT KEEP COMING ON AND THEN GOING OFF. I TOOK IT TO A CHEVROLET DEALERSHIP REPAIR SERVICE TO FIND OUT WHAT WAS THE PROBLEM AS THE SERVICE ADVISOR STATED THAT THE IMPACT SENSOR WAS INOP AND THAT THE AIR BAGS WOULD NOT DEPLOY . I HAD IT REPAIRED THAT DAY. HOWEVER, THE DEALERSHIP STATED THAT THERE WERE NO RECALLS AT THIS TIME ON THAT PROBLEM AND I SHOULD CALL CHEVY AND SEE IF THEY WOULD COVER THE REPAIR. I TALKED TO CHEVY CUSTOMER ASSIST ( TINA ) AND SHE STATED SHE WOULD BE IN CONTACT WITH US AFTER SHE CALLED THE DEALERSHIP. THIS WAS ON THE 08 JAN 2010. ON 13JAN2010 THE CALL WAS RETURNED AND TINA STATED " THAT CHEVY WOULD NOT COVER THE REPAIR". ALSO THAT THE DEALERSHIP WOULD NOT COVER THE REPAIR BECAUSE THIS WAS THE FIRST TIME I HAVE HAD MY CAR REPAIRED AT THE CENTER AND NO PROOF OF ANY SERVICE BEING DO TO IT. I DEAL WITH GOODYEAR FOR MY REPAIRS BRAKES,TIRES,BATTS, AS WELL AS OIL CHANGES EVER 3000 MILES. I DON'T UNDERSTAND WHAT MY SERVING MY CAR HAS TO DO WITH A SAFETY PROBLEM. I WOULD NOT TAKE A PROBLEM LIKE THAT TO GOODYEAR BUT TO A SERVICE CENTER THAT COULD HANDLE THAT TYPE OF PROBLEM BETTER. I BELIEVE THAT THIS IS A BIG SAFETY PROBLEM. I THINK A RECALL REVIEW SHOULD BE STARTED BEFORE INJURIES OR DEATH RESULTS FROM THIS IMPACT SENSOR. *TR

Electrical System
Filed Jan 12, 201082,500 milesNC

MY SPEEDOMETER RUNS WILDLY UP AND DOWN. IT DOESN'T WORK WELL AT ALL. I THINK I'M DRIVING 55 AND IT SHOWS 100. I WANT CHEVROLET TO HAVE A RECALL ON THIS. I HAVE A 04 CHEVY IMPALA. I HAVE READ OVER 100 COMPLAINTS ON THE COMPUTER. *TR

Electrical System
Filed Jan 9, 201068,000 milesMO

2004 CHEVY IMPALA. 3 MONTHS AGO THE TACHOMETER STOPPED WORKING. NOW THE SPEEDOMETER READS 120 MPH WHEN VEHICLE IS NOT MOVING. WHEN TRAVELING WITH TRAFFIC ON THE INTERSTATE IT IS A PROBLEM TO NOT KNOW MY CORRECT SPEED. JUST AS GOING TOO FAST CAN CAUSE ACCIDENTS SO CAN GOING TOO SLOW ON THE INTERSTATE. IT WILL COST OVER $500 TO FIX AT THE DEALERSHIP. THE CAR ONLY HAS 68,000 MILES. *TR

Steering
Filed Jan 8, 201068,103 milesMA

CLUNKING NOISE FROM STEERING COLUMN. I KNOW IT IS THE INTERMEDIATE STEERING SHAFT AGAIN. IT WAS REPLACED IN NOV. 2007 AND HAS RECURRED 20,000 MILES LATER IN NOV. 2009. DEALER TRYING TO MAKE ME PAY FOR IT AGAIN. *TR

Exterior Lighting
Filed Jan 8, 2010812,000 milesPA

2004 IMPALA HEADLIGHTS GO OUT UNEXPECTEDLY WHILE DRIVING AT NIGHT BUT WILL COME BACK ON IF THE DIMMER SWITCH IS USED..DASH LIGHTS AND HEADLIGHTS DIM WHEN STOPPED AT TRAFFIC LIGHT. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 7, 201020,000 milesFL

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING, REGARDLESS OF THE SPEED BEING TRAVELED. WHENEVER THE VEHICLE WAS IN OPERATION THE FAILURE OCCURRED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 23,000.THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE COMPLAINT FORM.

Electrical System › Instrument Cluster/Panel
Filed Jan 5, 201085,000 milesOH

I OWN A 2004 CHEVROLET IMPALA. I HAVE NOT BEEN IN A ACCIDENT BUT I FEEL MY PROBLEM COULD POSSIBLY CAUSE ONE. THE SPEEDOMETER IN MY CAR STARTED ACTING UP RECENTLY. IT IS NOT ACCURATE, IT USUALLY READS ZERO WHEN I AM DRIVING BUT SOMETIMES READS A SPEED THAT IS CLEARLY INACCURATE. I DID SOME RESEARCH ON IT AND FOUND OUT IT IS A COMMON PROBLEM WITH THESE CARS AND A VERY COSTLY REPAIR. AT THIS POINT IN TIME I CANNOT AFFORD THE REPAIR SO I JUST TRY TO DRIVE SLOW. THIS SHOULD BE A RECALL. *TR

Electrical System
Filed Jan 5, 201080,000 milesTX

THE INSTRUMENT PANEL IS MALFUNCTIONING. FIRST, THE TACHOMETER STOPPED WORKING AT ALL, NOW THE SPEEDOMETER INDICATES ERRONEOUS SPEEDS. IT SHOWS THAT I AM DRIVING VERY FAST WHEN I'M ACTUALLY MUCH SLOWER THAN THE REST OF THE TRAFFIC. WHEN PARKED, IT SHOWS 15-20 MPH. IT'S VERY UNSAFE TO DRIVE WITHOUT KNOWING YOUR REAL SPEED, ESPECIALLY ON LONG TRIPS ON THE HIGHWAY. SINCE THE PROBLEM IS QUITE COMMON, GM SHOULD ISSUE A RECALL TO AVOID SUCH NEGATIVE PUBLICITY. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 5, 201080,000 milesVT

SPEEDOMETER IS NOT WORKING CORRECTLY (STICKS/DOESN'T MOVE). APPARENTLY THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE, BUT CHEVY HAS ISSUED NO RECALLS. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 4, 2010140,000 milesMS

I HAVE A 2004 CHEVY IMPALA. MY SPEEDOMETER HAS WENT CRAZY!! I CAN BE DOING 30 AND IT SAYS I AM DOING 105. ALSO WHEN I COME TO A COMPLETE STOP IT REGISTERS 25. THIS COULD CAUSE ANYWHERE FROM A MINOR SPEEDING TICKET TO A MAJOR ACCIDENT. THIS SHOULD BE A RECALL. NO MORE GM PRODUCTS FOR ME!!! *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 4, 2010IL

2004 CHEV IMPALA SPEEDOMETER SAYS 22 MPH WHILE SITTING STILL - GOING SLOWER THAN WHAT SPEED SAYS I HAVE HAD ALOT OF OTHER PROBLEMS WITH THEIR IMPALA FROM THE DAY I PURCHASED IT. STARTING PROBLEMS, FUEL TANK BAFFLES, FRONT END PROBLEMS, TEMP PROBLEMS, ANOTHER SENSOR PROBLEM. CAR HAS APPROX 60,000 ON IT. *TR

Electrical System
Filed Jan 4, 201051,000 milesFL

WHILE DRIVING MY 2004 CHEVROLET IMPALA AT 60 MPH, THE SPEEDOMETER SUDDENLY DROPPED TO 0 MPH AND REMAINED THERE. THE FUEL GAUGE IS ALSO STUCK READING FULL CONTINUALLY, AND THE RPM GAUGE IS ALSO STUCK AT ZERO. THE CAR ONLY HAS 51000 MILES ON IT, AND BASED ON MY RESEARCH, THIS PROBLEM IS WIDESPREAD. GM NEEDS TO BE FORCED TO RECALL THIS OBVIOUS DEFECT. *TR

Electrical System
Filed Jan 1, 201060,000 milesOH

FIRST THE TACHOMETER QUIT WORKING THEN THE SPEEDOMETER BECAME ERRATIC SAYING I WAS GOING SLOWER THAN I ACTUALLY WAS(CHECKED WITH GPS).I WAS DOING 60 ON THE HIGHWAY AND IT SPEEDOMETER SAID 45,TACHOMETER IS ALWAYS PEGGED OUT !! *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 1, 201028,000 milesTX

SPEEDOMETER DOES NOT KEEP ACCURATE READING. GAUGE CAN READ 110 MPH WHEN ONLY GOING 60 MPH OR CAN READ 30 MPH WHEN DRIVING FASTER. NEEDLE DOES NOT ALWAYS RETURN TO ZERO WHEN STOPPED OR IDLING. ALSO RACES AT TIMES. HAPPENS DURING COLD AND HOT WEATHER. ALSO, THE TEMPERATURE INDICATOR GAUGE NEEDLE STICKS IN THE MIDDLE OF THE GAUGE OR GOES IMMEDIATELY TO THE RED ZONE WHEN STARTING THE ENGINE FROM A COLD START OR AFTER LEFT PARKED OVERNIGHT. *TR

Electrical System
Filed Dec 29, 200986,000 milesNY

VEHICLE SPEEDOMETER SUDDENLY QUITS FUNCTIONING. SPEEDOMETER SUDDENLY SHOWS HIGH SPEED (EXAMPLE 120 MPH) WHEN DRIVING HIGHWAY SPEEDS. SPEEDOMETER REMAINS STUCK IN THIS POSITION. I WAS ABLE TO CLEAR THE ERROR AFTER RETURNING HOME AND CYCLING THE IGNITION FROM OFF TO ON MANY MANY TIMES. NOW THE TACH JUST '!@#$% OUT AND STAYS AT 6:00. I BEEN ALSO HAVING TRANSMISSION ISSUES TO WHERE THE TRANNY WOULD OCCASIONALLY SHIFT HARD THEN BE FINE FOR A WHILE THEN BACK TO SHIFTING HARD? *TR

Electrical System
Filed Dec 28, 2009101,000 milesWI

HEADLIGHTS AND INTERIOR LIGHTS WENT OFF WHILE DRIVING. *TR

Electrical System
Filed Dec 28, 2009IL

INSTRUMENT CLUSTER FAILURE ON 2004 CHEVY IMPALA. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 27, 200975,000 milesMI

JUST DRIVING DOWN THE ROAD NO SPECIFIC ROAD JUST NORMAL DRIVING AND ALL OF A SUDDEN THE SPEEDOMETER EITHER GOES UP OR DOWN DOES NOT HAVE CORRECT SPEED SOMETIMES IT WILL GO BACK TO NORMAL AFTER ABOUT AN HOUR AND SOMETIMES AFTER THIRTY MINUTES OR AFTER YOU SHUT THE CAR OFF AND RESTART. IT HAPPENS ABOUT TWICE A WEEK I HAVE NOT REPLACED ANY PARTS AS OF YET TRYING TO FIGURE OUT WHAT THE PROBLEM IS FOR SURE. I AM READING ONLINE THAT MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS THE GAUGES NEED TO BE REPLACE AND THAT THERE IS A RECALL ON CHEVY TRUCKS BUT MINE IS A 2004 IMPALA AND AS OF YET THERE IS NOT ONE AND THERE ARE MANY PEOPLE VERY ANGRY ONLINE REGARDING THIS MATTER AND WANT A RECALL AS SOON AS POSSIBLE BECAUSE THE COST IS ABOUT 600 - 800 DOLLARS DEPENDING ON WHERE YOU GO SO THEY ARE USING GPS SYSTEMS FOR THERE SPEED INSTEAD OF GETTING IT REPAIRED SINCE THE COST IS SO HIGH. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 26, 200990,000 milesIA

MY SPEEDOMETER IS OUT OF WHACK, ALSO THE TACH DOESN'T READ CORRECTLY. YOU NEVER KNOW HOW FAST YOU ARE GOING. THIS COULD LEAD TO A SERIOUS ACCIDENT. GOING AROUND CORNERS OR DRIVING IN A SCHOOL ZONE. SOMEDAYS IT WORKS FOR A LITTLE WHILE AND SOME DAYS NOT.. IT READS 90 MILES AN HOUR WHILE YOUR GOING SLOW. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 23, 200930,423 milesIL

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. THE FAILURE OCCURRED INTERMITTENTLY IN COLD TEMPERATURES. THE FAILURE WAS RELATED TO THE STEPPER MOTOR. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 30,423. UPDATED 01/29/10 *BF UPDATED 01/29/10.*JB

Electrical System
Filed Dec 22, 200982,000 milesMA

SPEEDOMETER STARTS AT RANDOM SPEEDS AND THEN CONTINUES LIKE IT STARTED AT ZERO. IT SOMETIMES SAYS 80 OR 100 MPH WHEN YOU ARE NOT MOVING AND THEN CONTINUES TO GO HIGHER AS YOU DRIVE. OBVIOUSLY YOU HAVE NO IDEA HOW FAST YOU ARE DRIVING. *TR

Electrical System
Filed Dec 21, 200944,000 milesOR

FIRST NOTICED A PROBLEM OVER A YEAR AGO WHEN THE TACHOMETER WENT TO ZERO WHILE CRUISING DOWN THE INTERSTATE HIGHWAY. THE NEXT TIME I DROVE THE CAR IT WAS FINE. RECENTLY I NOTICED THAT THE COOLANT TEMP GAUGE WAS READING WAY PAST "HOT," HOWEVER THE CAR WAS NOT OVERHEATING. IT CONTINUES TO READ THIS WAY. NEXT IT WAS THE SPEEDOMETER READING MUCH FASTER THAN ACTUAL SPEED, APPROXIMATELY 50 TO 70 MPH HIGH. ONCE AGAIN THE TACHOMETER HAS GONE HAYWIRE AS WELL. SINCE THIS STARTED I HAVE NOTED THAT THE TACH AND SPEEDOMETER ARE FUNCTIONING, (THEY MOVIE HIGHER AND LOWER WITH CHANGES IN ENGINE AND VEHICLE SPEED) BUT APPEAR TO HAVE LOST THEIR "ZERO" REFERENCE. I RECALLED THAT THEY WOULD NORMALLY DROP TO BELOW ZERO AND THEN SNAP TO ZERO WHEN THE KEY IS FIRST TURNED ON. WITH THE ENGINE OFF I REPEATEDLY CYCLED THE KEY ON THEN OFF, GRADUALLY BACKING THE TACH AND SPEEDOMETER TO ZERO. THEY THEN FUNCTIONED PROPERLY FOR A SHORT TIME BEFORE WIGGING OUT AGAIN. IT IS MY GUESS THAT THE PROBLEM LIES IN THE GAUGES LOSING THEIR HOME PULSE. SO FAR, THE FUEL GAUGE HAS CONTINUED TO OPERATE NORMALLY. THIS FAILURE IS VERY DANGEROUS AS WELL AS LEAVING ME OPEN TO SPEED RELATED TICKETS AS I CAN ONLY ESTIMATE MY SPEED BASED ON EXPERIENCE. AFTER RESEARCHING THIS PROBLEM AND DISCOVERING THE HIGH NUMBER OF COMPLAINTS ALREADY FILED WITH NHTSA IT SEEMS TO ME THAT THIS PROBLEM SHOULD RESULT IN A RECALL OF THESE VEHICLES. *TR

Electrical System
Filed Dec 21, 2009CT

SPEEDOMETER HAS A MIND OF IT'S OWN SOMETIMES IT WORKS, SOME TIMES IT DOESN'T, THIS IS A REAL SAFETY CONCERN WHEN I CANNOT TELL THE TRUE SPEED IN WHICH I AM DRIVING. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 20, 2009125,500 milesNY

SPEEDOMETER MALFUNCTIONING. THERE WERE NO KNOWN SPECIFIC ACTIVITIES THAT LED TO THE OCCURRENCE OF THIS ISSUE. ABOUT TWO MONTHS AGO, DURING A ROAD TRIP, I NOTICED THAT I WAS DRIVING SLOWER THAN NORMAL TRAFFIC BUT MY SPEEDOMETER STATED I WAS DOING THE SPEED LIMIT 65 MPH. WHEN I LOOKED AT MY GPS, IT STATED I WAS DOING ABOUT 47 MPH. WHEN I SPED UP TO 65 MPH ACCORDING TO MY GPS, I WAS IN THE FLOW OF TRAFFIC. AFTER I STOPPED, IT "RESET" ITSELF BACK TO ZERO WHEN THE CAR WAS IDLE. ABOUT A WEEK AGO, IT WON'T RESET ANYMORE. WHEN THE CAR IS OFF, THE NEEDLE POINTS STRAIGHT UP. WHEN THE CAR IS IDLE, THE NEEDLE GOES TO ABOUT 80 MPH. WHEN I'M DRIVING, IT GOES PAST 120 MPH. SO I'M CONSTANTLY USING MY GPS IN ORDER TO MAINTAIN THE PROPER SPEED. I'VE BEGUN TO RESEARCH ON THE INTERNET ANY INFORMATION ON THIS ISSUE. THERE ARE MANY COMPLAINT WEBSITES WHERE VARIOUS IMPALA OWNERS (2004-2006) THAT ARE ENCOUNTERING THE SAME ISSUE. I'M NOT WILLING TO REPLACE THIS PART; I HAVE OVER 126,000 MILES ON MY CAR. BUT THERE WERE OTHER OWNERS WHO DID NOT HAVE NEARLY AS MANY MILES AS I HAVE WITH THE SAME ISSUES. *TR

Electrical System
Filed Dec 18, 200978,900 milesMN

THE NIGHT OF 12/13, MY TEMPERATURE GAUGE WAS READING VERY HIGH. I CHECKED MY COOLANT AND DID SOME TROUBLE SHOOTING. MY CAR WAS NOT OVER HEATING AS INDICATED ON THE GAUGE. TWO DAYS LATER, THIS PROBLEM RESOLVED, HOWEVER ANOTHER PROBLEM WITH THE SPEEDOMETER DEVELOPED. ON 12/15, MY SPEEDOMETER WAS READING 60MPH WHILE I WAS PARKED IN A PARKING GARAGE. AS I ACCELERATED (GOING NO MORE THAN 10MPH) MY SPEEDOMETER WAS READING 120MPH. IT NOW RESTS AT 120MPH WHILE PARKED AND THE NEEDLE GOES ABOVE ANY READABLE MPH WHILE DRIVING. SINCE DEC 15TH, I HAVE NO IDEA HOW FAST I AM ACTUALLY DRIVING. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 16, 2009105,980 milesVA

2004 CHEVROLET IMPALA SPEEDOMETER MALFUNCTION. INDICATES VERY HIGH SPEED (90-100 MPH) EVEN WHEN BARELY MOVING. *TR

Electrical System
Filed Dec 10, 200960,000 milesNJ

THE SPEEDOMETER ON MY 2004 CHEVY IMPALA IS DEFECTIVE, IT HAS NOT BEEN WORKING FOR AT LEAST A YEAR. AS THERE ARE MANY COMPLAINTS ABOUT THE SAME ISSUE WITH THE SAME CAR, IT SHOULD BE A GM RECALL. *TR

Electrical System
Filed Dec 9, 200952,360 milesUT

INSTRUMENT CLUSTER FOR SPEEDOMETER NEEDED TO BE REPLACED BECAUSE SPEEDOMETER READS 45 MPH WHILE STOPPED AND AT 30 IT READS 80 MPH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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