2003 Chevrolet Impala complaints

WHILE DRIVING AT 65 MPH, CONSUMER APPLIED THE BRAKE TO REDUCE SPEED. ABS LOCKED UP, RESULTING IN LOSS OF CONTRO. AND HAD A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY, DRIVER SUSTAINED BRUISES TO CHEST WHEN IT CAME IN CONTACT WITH THE STEERING WHEEL. *AK

RADIO HAS VERY BAD RECEPTION. HAVE TAKEN CARE TO DEALERSHIP AND THEY HAVE REPLACED NEW RADIO WITH RECONDITIONED RADIOS TWICE. FIRST REPLACEMENT RADIO, DISPLAY DID NOT WORK PROPERLY. SECOND REPLACEMENT RADIO WAS NOT CALIBRATED PROPERLY WHEN INSTALLED AND WHEN TAKEN BACK TO THE DEALERSHIP AND RE-CALIBRATED, HAD THE SAME PROBLEM WITH THE DISPLAY AS REPLACEMENT RADIO NUMBER ONE. I NOW SUPPOSEDLY NEED A NEW DIMMER SWITCH. (AM TAKING TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY CAN REPAIR THE PROBLEM) THE FOG LIGHTS CONSTANTLY HAVE EXCESSIVE CONDENSATION. AM TOLD BY THE DEALERSHIP AND GM THAT THIS IS NORMAL HOWEVER I HAVE HAD SEVERAL PEOPLE TELL ME THIS IS NOT NORMAL. HAVE NOT OBSERVED THIS TYPE OF CONDENSATION ON ANY OTHER VEHICLE'S FOG LIGHTS. GM WILL NOT REPAIR OR REPLACE UNLESS THERE IS STANDING WATER. GM REFUSED CLAIM. THERE IS AN EXTREMELY LOUD POPPING AND CRACKING NOISE FROM THE DASH. TEMP OUTSIDE DOES NOT SEEM TO MATTER. AM TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX. THE CRACKING NOISE IS VERY DISTRACTING WHEN DRIVING. IT COMES SUDDENLY AND WITH NO WARNING AND SOUNDS LIKE SOMETHING HARD STRIKING THE WINDSHIELD. *LA

WHILE DRIVING DOWN A STEEP INCLINE, I COULD FEEL THE PULSATING OF THE ABS, ALONG WITH DIMINISHED BRAKING POWER. AFTERWARDS, I NOTICED THE ABS WOULD COME ON NOTICEABLY EACH TIME I BRAKED FROM 40-60 MPH. THE OUTSIDE RIGHT REAR CALIPER DOESN'T APPEAR TO BE MAKING GOOD CONTACT WITH THE ROTOR AS ON THE OTHER BRAKES. THE DEALER SERVICE DEPARTMENT (DOBLER CHEVROLET IN HEMPSTEAD, NY) SET UP AN APPOINTMENT FOR JULY 8, 2004. THEY DIDN'T THINK IT WAS THAT IMPORTANT.*AK

NOTICED INCREASING NOISE AND VIBRATION WHEN APPLYING BRAKES. TOOK CAR IN FOR SAFETY INSPECTION AND FRONT BRAKE SERVICE. WAS INFORMED THE REAR ROTORS ARE BADLY RUSTED AND CORRODED , MAY NOT BE IMPROVED BY GRINDING OR TURNING, AND MIGHT NEED TO BE REPLACED, AND THE LININGS ARE AT 20-25% ON THE FRONT AND 15-20% ON THE REAR. I POINTED OUT THAT THE SERVICE GARAGE HAD DONE A SAFETY INSPECTION A LITTLE LESS THAN A YEAR AGO AND DOCUMENTED THAT THE REAR BRAKES WERE OK, AND THE FRONT BRAKES HAD 50% OF THE LINING LEFT. CALLED CHEVROLET CUSTOMER CARE CENTER AND SPOKE WITH DELOSHA PAYNE, WHO CALLED THE SERVICE DEPARTMENT, CALLED ME BACK AND INFORMED ME THAT THE REAR BRAKES WORE AT A FASTER RATE THAN THE FRONT, AND WHOEVER ROTATED MY TIRES SHOULD HAVE CHECKED THE ROTORS AND INFORMED ME THEY NEEDED SERVICE. I HAD ASKED THIS GARAGE ABOUT ROTATING THE TIRES AT BOTH INSPECTIONS AND NEITHER TIME DID ANYONE INDICATE IT SHOULD BE DONE. I THINK THEY SHOULD HAVE RECOMMENDED IT. *LA

WHEN APPLYING THE BRAKES OR TURNING ON THE WINDSHIELD WIPERS, THE CONSUMER HEARD A NOISE COMING FROM THE RADIO. THE CONSUMER HAD THE VEHICLE INSPECTED, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE NOISE WOULD ALSO OCCUR WHEN THE POWER DOOR LOCKS WERE USED, THE HEATER FAN SPEED WAS ADJUSTED AND WHEN THE RADIO WAS ON. *SC *JB

VEHICLE WILL NOT DEFROST WITHOUT LETTING INTO THE OUTSIDE FUMES. DURING WINTER MONTHS THE DEFROSTED WILL LET THE OUTSIDE AIR AND GAS FUMES INTO THE CAR. CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INSISTED THERE WAS NOTHING THEY COULD DO. THIS VEHICLE AND ALL VEHICLES PRODUCED AFTER 2001 WERE MADE THIS WAY. *AK

WINDSHIELD LEAKED WATER INSIDE OF DASHBOARD. DEALER INSPECTED THE VEHICLE. HOWEVER, DEALER COULD NOT FIND THE CAUSE OF PROBLEM. *AK

WHILE DRIVING ON THE HIGHWAY HAZARD WARNING LIGHT AND TURN SIGNAL LIGHT MALFUNCTIONED. THE LIGHTS CAME ON, BUT WOULDN'T FLASH. *AK DEALER REPLACED HAZARD LIGHT SWITCH. *LA

POWER DOOR LOCKS FAIL WITH USE OF KEYLESS REMOTE ENTRY. WHEN TESTING CIRCUIT AMPERAGE DRAW FINDS A 19 AMP ELECTRICAL SPIKE ON A 20 AMP CIRCUIT. SUSPECT THIS TO BE TO HIGH FOR CIRCUIT PROTECTION. FUSE BLOWS FREQUENTLY. WHEN DOORS ARE LOCKED HEADLIGHTS AND TAIL LIGHTS WILL FLASH MOMENTARILY WHICH IS NORMAL. THE CIRCUIT LOAD IS TO HIGH FOR A TWENTY AMP FUSE. SUGGEST GM TO INCREASE CIRCUIT PROTECTION AMPERAGE OR DECREASE AMPERAGE DRAW. DEALER UNABLE TO LOCATE PROBLEM.*AK

WHILE DRIVING WITH CHILDREN BUCKLED IN CHILD SAFETY SEAT AND WITH SEAT BELTS ON THE CHILDREN WERE ABLE TO UNLOCK THE DOORS AND OPEN THEM WHILE THE VEHICLE WAS IN MOTION.*AK

FAILURE OF ONSTAR TO CONTACT ME WHEN AIR BAGS DEPLOYED IN ACCIDENT. *JB

WHEN ON ANY GRADE OF INCLINE THE CAR WILL BEGIN TO ROLL BACKWARDS UNLESS GAS PEDAL IS PRESSED QUICKLY AND QUITE HARD. THIS ALMOST RESULTED IN ME HITTING A CAR BEHIND ME WHILE WAITING FOR A RED LIGHT ON AN INCLINE WHEN I REMOVED MY FOOT FROM THE BRAKE PEDAL. THIS HAS HAPPENED SEVERAL TIMES NOW AND I HAVE TO KEEP MY FOOT ON THE BRAKE AS I BEGIN TO ACCELERATE OR THE ROLL BACK OCCURS. ALSO ATTEMPTING TO PARK AT MY DAUGHTERS SCHOOL WHERE THE PARKING SPOTS HAVE TO BE PULLED UP INTO, THE CAR ROLLS BACK RATHER QUICKLY AS IF IT WERE IN NEUTRAL. I HAVE ALSO NOTICED THAT IT HAS SOME PROBLEMS ADVANCING IT'S GEARS IF THE ENGINE IS UNDER STRAIN. I'M VERY WORRIED THAT MY CAR ROLLING BACK WILL RESULT IN ACCIDENT.

THE CONSUMER HAD TO USE EXCESSIVE FORCE TO ACTIVATE THE HORN. *AK THE DEALER FOUND NOTHING WRONG WITH THE HORN ASSEMBLY. *NM

FRONT BRAKE ROTORS WORE OUT, CAUSING HEAVY VIBRATION IN THE VEHICLE WHEN BRAKING. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK THE DEALER REPLACED THE WARPED ROTORS AND CLEANED THE PADS BUT THE VIBRATION RECURRED. THE CONSUMER HAD TWO DIFFERENT TECHNICIANS FAX HIM A COPY OF GENERAL MOTOR DOCUMENTS PERTAINING ROTOR PROBLEMS. *NM

DRIVING 2003 IMPALA IN RAIN WHEN ENGINE DIED SUDDENLY IN THE MIDDLE OF STREET,CAUSING TRAFFIC HAZARD. STARTER REFUSED TO TURN OVEREVEN THOUGH ELCTRICSL SYSTEM CONTINUED TO FUNCTION, DEALER SAID WATER GOT INTO ENGINE AND CHEVY WAS NOT RESPONCIBLE, ENGINE WOULD HAVE TO BE REBUILT AT OWNERS EXPENSE.

CHVE IMPALA, WINDSHIELD WIPER FLUID TENDS TO FREEZE EASILY. *AK

THERE WAS A BAD ODOR WITHIN THE CABIN OF THE VEHICLE. THE ODOR DID NOT OCCUR WHEN THE AIR CONDITIONER WAS ON . THE ODOR MADE THE OCCUPANTS SICK. THE CAUSE AND LOCATION OF THE ODOR WAS UNKNOWN ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES. THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALERSHIP INDICATED THAT IT WAS CAUSED BY THE ROTORS BEING TO THIN. *AK THE ODOR WAS CAUSED BY A BAD FAN MOTOR. THE DEALER REPLACED THE PART. THE BRAKE ROTOR PROBLEM CONTINUED. GM REFUSED TO RESOLVE THE PROBLEM. *SC *JB

AUTOMATIC TRANSMISSION PERIODICALLY FAILS TO PROCEED WITH SHIFTS AFTER REACHING 25-30 MPH. AT THAT POINT, THE ENGINE ROARS, AS THOUGH IT HAD BEEN SHIFTED INTO NEUTRAL, AND THE VEHICLE CEASES TO ACCELERATE. SOMETIMES THIS IS RESOLVED WHEN THE CAR SHIFTS WITH A LURCH. MOST OFTEN, IT IS NECESSARY TO REDUCE THE SPEAD AND ONCE AGAIN ACCELERATE THE VEHICLE THROUGH THE PROBLEMATIC RANGE. THIS USUALLY LEADS TO THE CAR RESUMING A NORMAL PATTERN OF ACCELERATION. HOWEVER, ON SOME ACCASIONS THIS PROCESS HAS LED TO MULTIPLE REPITITIONS OF THE SAME PROBLEM, CAUSING THE VEHICLE TO FAIL TO ACCELERATE PROPERLY INTO TRAFFIC FOR A PROLONGED PERIOD WITH RESULTANT DANGER TO THOSE IN THE VEHICLE AND IN OTHER VEHICLES NEARBY. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP FIVE TIMES OVER THE PAST FIVE MONTHS, WITH THE FIRST REQUEST FOR SERVICE OCCURRING WHEN THE VEHICLE'S MILEAGE WAS JUST UNDER 10,800. THE FIRST FOUR SERVICE VISITS FAILED TO RESULT IN EFFECTIVE CORRECTIVE ACTION. THE RESULTS OF THE FIFTH SERVICE VISIT ARE PENDING. *AK

WHILE APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR WHEEL. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CALIPERS WERE DEFECTIVE. THE DEALER CHANGED THE CALIPER TWICE BUT THE PROBLEM STILL EXISTED. THE MECHANIC TOLD THE DRIVER THAT THE BRAKES WERE METALLIC THEREFORE THEY WOULD ALWAYS SQUEAK. *NM

WHILE DRIVING AT VARIOUS SPEEDS VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

LEATHER ON FRONT LOWER SEATS STREACHED OUT OF SHAPE,ABLE TO PINCH LEATHER TOGETHER AND LIFT OFF CUSHION.POOR PADDING OR POOR LEATHER. VEHICLE HAS 1000 MILES . SEATS LOOK LIKE 50,000.*AK

WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A BANGING NOISE IN THE GAS TANK. THE CAUSE OF THE NOISE WAS UNDETERMINED, ALTHOUGH THE DEALERSHIP HAD SERVICED THE VEHICLE SEVERAL TIMES FOR THIS ISSUE. *JB THE BANGING SOUND HAD COME FROM THE REAR OF THE VEHICLE WHEN PLACING THE VEHICLE IN GEAR OR WHEN APPLYING THE BRAKES. *SCC *JB

STRONG SMELL OF ANTI-FREEZE IN THE PASSENGER AREA OF 2003 CHEVROLET IMPALA. *LA

CONSUMER STATED THAT DASHBOARD LIGHT WAS FLASHING , INDICATING THAT THERE WAS A PROBLEM. CONSUMER'S SON IN LAW HAD THE VEHICLE CHECKED OUT. IT WAS DISCOVERED THAT THERE WAS A PROBLEM WITH THE OIL LEAKING IN THE RADIATOR. ALSO, CONSUMER WAS ADVISED BY THE MECHANIC THAT THERE WAS INTAKE MANIFOLD PROBLEM. *AK

THE DRIVER'S SIDE HEADLIGHT HAS A CONSIDERABLE AMOUNT OF CONDENSATION INSIDE THE LENS. THE DEALER AND THE MANUFACTURER HAVE BEEN INFORMED OF THE PROBLEM, BUT FAILED TO CORRECT THE PROBLEM.*AK

WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC. THE VEHICLE PULLED HARD TO THE LEFT AND WOULD BECOME UNCONTROLLABLE. THE TIRES WERE REPLACED, BUT THE PROBLEM REMAINED. *SCC *JB

WHEN DRIVING AT DIFFERENT SPEEDS AND APPLYING THE BRAKES THERE WAS A SEVERE VIBRATION IN THE STEERING WHEEL. THE CONSUMER CONTACTED THE DEALERSHIP AND WAS INFORMED BY THE MECHANIC THAT A POSSIBLE CAUSE WAS WARPED BRAKE ROTORS. *AK THE DEALER REPLACED THE WARPED ROTORS. *JB THE PROBLEM WOULD OCCUR WHEN THE VEHICLE REACHED BETWEEN 12 AND 15 THOUSAND MILES. *SCC

BOTH FRONTAL AIR BAGS DEPLOYED PREMATURELY WHILE DRIVING AT 50 MPH. HE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT. *AK THE CONSUMER STATED WHILE PARKING, THE BUMPER SLID UNDER A TRAILER HITCH, THE AIR BAGS DID NOT DEPLOY AT THAT TIME, HOWEVER THEY DEPLOYED A MONTH LATER WHILE DRIVING DOWN THE HIGHWAY. THE DEALER INFORMED THE CONSUMER, THE COMPUTER CHIP DISPLAYED FRONT END COLLISION . *JB

WHILE DRIVING AT AN UNDETERMINED SPEED, A RED WARNING LIGHT FLASHED ON THE DASHBOARD. CONSUMER WAS UNSURE WHAT THE WARNING SIGN MEANT. WHEN THIS OCCURRED THE VEHICLE STALLED. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS FOUND. *AK *SCC *JB

WHILE DRIVING WITH THREE PASSENGERS IN MY 2003 CHEVROLET IMPALA LS AT 35 MPH THE ENGINE SHUT-OFF WITHOUT WARNING WITH COMPLETE LOSS OF POWER STEERING AND BRAKES, REQUIRING EMERGENCY MANEUVER TO BRING CAR TO A STOP BEFORE HITTING ONCOMING TRAFFIC. A REPLACEMENT VEHICLE WAS NOT MADE AVAILABLE. WHILE DRIVING TO A MEDICAL EMERGENCY, LATER THAT EVENING, THIS RECURRED AT 50 MPH (ENGINE SHUT-OFF WITHOUT WARNING, LOSS OF STEERING AND BRAKING POWER REQUIRING EMERGENCY STOP IN CENTER MEDIAN 4 LANE HIGHWAY MERGE SITE). THIS HAPPENED PREVIOUSLY WITH THIS VEHICLE ON 7/4/03 AT 50 MPH WITH MY WIFE DRIVING ON THE VAN WYCK EXPRESSWAY. AT THAT TIME, AFTER 3 DAYS GM REGIONAL SERVICE MANAGER STATED THAT THERE WAS A DEFECTIVE CRANK-SHAFT SENSOR WHICH WAS REPLACED. I ADVISED GM THAT THERE WERE OTHER REPORTS TO NHTSA ABOUT THIS PROBLEM WITH CHEVROLET IMPALAS. I REQUESTED THAT AN INVESTIGATION AND POSSIBLE RECALL SHOULD BE INITIATED AND ASKED FOR A REFUND OR REPLACEMENT OF MY VEHICLE. THIS WAS DENIED "AS THERE WERE TOO FEW EPISODES TO WARRANT THIS ACTION" AND MY CAR" WAS REPAIRED PER WARRANTY OBLIGATION OF GENERAL MOTORS CORPORATION". UNFORTUNATELY THIS HAPPENED TO MY VEHICLE AGAIN WITHOUT WARNING PLACING MYSELF AND MY PASSENGERS IN DANGER. THIS IS A POTENTIALLY LIFE THREATENING DEFECT REQUIRING IMMEDIATE ACTION TO PREVENT INJURY OR LOSS OF LIFE. THE CAR IS PRESENTLY AGAIN AT THE DEALERSHIP. I HAVE CONTACTED GM CORPORATE HEADQUARTERS ABOUT THIS ISSUE. I HAVE BEEN TOLD THAT THEY WILL FULFILL THEIR WA

WHEN DRIVING 35 MPH VEHICLE STALLED. CONSUMER LOST POWER STEERING, BUT MANGED TO PULL OVER. HAD NOTIFIED THE DEALERSHIP, AND MECHANIC HAD NOT RESOLVED THE PROBLEM.*AK

WHILE DRIVING, THE CONSUMER'S FOOT SLIPPED OFF THE GAS PEDAL BECAUSE THE GAS PEDAL WAS TOO SHORT. THE DEALER WAS NOTIFIED. *AK THERE WASN'T GOOD ARM ROOM FOR STEERING. THE DEALER STATED THEY WERE UNABLE TO DO ANYTHING ABOUT THE SIZE OF THE PEDAL. *SCC *JB

WHILE DRIVING AT AN UNDETERMINED SPEED A RED WARNING LIGHT ON THE DASHBOARD FLASHED ON. CONSUMER WAS UNSURE OF THE WARNING SYMBOL. WHEN THIS OCCURRED VEHICLE STALLED. DEALERSHIP DID A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. *AK

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR BRAKE LIGHTS. ALSO, THE WAY BRAKE LIGHTS WERE DESIGNED WAS BAD. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY HAVE NOT BROKEN ANY LAWS, AND THAT THEIR CARE WAS SAFE. *AK

THE TRANSMISSION BEGAN FAILING WITHIN 3 WEEKS OF PURCHASE. TRANSMISSION WOULD SLAM AND JERK IN GEARS AND FINALLY BEGAN NOT SHIFTING OUT OF 1ST GEAR UNTIL 50 MPH. WAS FIXED AND THEN ONE WEEK LATER BEGAN FAILING AGAIN. THIS TIME CAR WOULD NOT SHIFT INTO 4TH GEAR BUT INSTEAD JUST SLIP GEAR AND REV ENGINE. TRANSMISSION FINALLY LOCKED INTO 3RD GEAR AND WOULD NOT DRIVE IN ANY OTHER GEAR. THIS ALL OCCURS WITHIN THE FIRST 2400 MILES AND 1 1/2 MONTH OF OWNERSHIP.*AK

WHILE DRIVING AT NEW YORK FREEWAY AT NORMAL SPEED AND WITH NO WARNING VEHICLE GOT SHUT OFF. CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS BEEN NOTIFIED. *AK

VEHICLE WAS ON AN INCLINE AT A COMPLETE STOP, WHEN THE GAS PEDAL WAS DEPRESSED, VEHICLE ROLLED BACKWARD. *TT

WHEN THE VEHICLE ACCELERATED FROM A STOP ON A SMALL OR LARGE INCLINE THE VEHICLE ROLLED BACKWARDS EXCESSIVELY AND ALMOST CAUSED A COLLISION. *NLM RETURNED USPS, 2ND ATTEMPT MADE 05/21/03 FAILED. *LJ

INFERIOR LOW GRADE "DESIGNED TO FAIL" ELECTRICAL SWITCHES IN CHEVROLET IMPALA'S YR 2000. SPECIFICALLY: HAZARD "FLASHER" SWITCH COMPROMISES "TURN SIGNALS" FORCING CONSUMER INTO DEALERSHIPS TO PAY EXORBIANT PREDATORY COSTS FOR REPAIR. $5 PART FOR A $190 COST TO REPAIR. ALL ELECTRICAL SWITCHES ARE INFERIOR FROM MFG. *JB

$688 TO REPLACE THE UPPER ENGINE PLENUM DUE TO ANTI-FREEZE LEAK FROM ENGINE.

CONSUMER EXPERIENCED EXTREME STATIC ELECTRICITY WHEN ENTERING THE VEHICLE. THE DEALER STATED THAT THIS IS COMMON DURING COOL DRY CONDITIONS. *NLM

I WAS DRIVING ON THE INTERSTATE ANF AS I WAS SLOWING DOWN THE CAR BEGAN DOWNSHIFTING ROUGH. AS I INCREASED SPEED OUT OF THE EXIT THE CAR WAS "JERKING" AND SHIFTING VERY ROUGH. THE "CHECK ENGINE" LIGHT CAME ON. IT TOOK 2 WEEKS TO REPLACE THE TRANSMISSION VALVE BODY, WIRING HARNESS, AND SOLENOIDS IN THE TRANSMISSION. THIS CAR ONLY HAD 400 MILES ON IT

WHEN ACCELERATING TO ENTER THE FREEWAY AT ABOUT 45+ MILES AN HOUR, THE CAR WOULD NOT STOP ACCELERATING. I TRIED TO PUT THE CAR IN NEUTRAL, DOWNSHIFT, AND APPLY THE BRAKES. I ALSO AT THE URGING OF 911 STAFF, APPLIED THE EMERGENCY BRAKES. THE CAR AFTER ROUGHLY 5 MILES OF CONTINUED ACCELERATION EVENTUALLY STOPPED. THE CAR WAS TOWED TO THE DEALER WE BOUGHT THE CAR FROM. THEY PROMPLTY TOLD US IT WAS THE FAULT OF OUR FLOOR MAT. THEY REPORTED THAT WE WOULD NEED TO PAY THE $2000.00 TO REPLACE THE BRAKES, ROTERS, AND CALIPERS. THE HEAD OF SERVICE SUGGESTED WE CALL OUR INSURANCE COMPANY TO HAVE THEM PAY FOR THE DAMAGE TO THE BRAKES, ETC. DT

CONSUMER STATES ENGINE SHUTS OFF WHILE DRIVING AND PULLING OUT IN THE ROAD. CONSUMER FEELS THIS IS A SAFETY HAZARD. PH

CONSUMER STATES OF VEHICLE NOT HAVING A CHILD LOCK SYSTEM. MANUFACTURE HAS REMOVE THIS FROM THE VEHICLE. TS CONSUMER STATES WHEN SHE BROUGHT THE VEHICLE SHE THOUGHT THE CHILD SAFETY LOCK WAS A FEATURE. PH 09-DEC-2002