MY WIFE WAS DRIVING HOME DURING EVENING HOURS ON A NARROW 2 LANE COUNTY ROAD WHEN WITHOUT WARNING THE HEADLIGHTS AND INTERIOR LIGHTS TOTALLY TURNED OFF. SHE IMMEDIATELY STOPPED ON THE ROADWAY AS THERE WAS NO SHOULDER TO MOVE ONTO. SHE TRIED TO OPERATE THE HEADLIGHTS MANUALLY WITH NO EFFECT. THE ENGINE WAS NOT AFFECTED. SHE CALLED ME VIA CELL PHONE AND BEGAN TO EXPLAIN WHEN THE LIGHTS CAME BACK ON. SHE PROCEEDED TOWARD OUR HOME AND ABOUT 500 FEET FROM OUR DRIVEWAY THE LIGHTS WENT OFF AGAIN. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHER IDENTICAL INSTANCES WITH NO RESOLUTION AS THE PROBLEM APPEARS INTERMITTENTLY. AN INTERNET TECH SAID THE FIX IS TO REPLACE THE BODY CONTROL MODULE (BCM). I HAVE ALREADY HAD ONE REPLACED AT MY EXPENSE FOR A NON-RELATED PROBLEM ON 08/04/2006. I HAVE NOT YET CALLED THE DEALER THIS TIME BECAUSE OF THEIR DENIAL OF THE PREVIOUS BCM PROBLEM - THAT ONCE REPLACED AT MY INSISTENCE FIXED THAT PROBLEM. THIS IS A VERY DANGEROUS AND SCARY SITUATION WITH HUGE POTENTIAL FOR HARM. MY WIFE WILL NOW NOT DRIVE THE CAR AT NIGHT AND MUCH OF HER WORK (AND MINE) INVOLVES EVENING MEETINGS. *TR
2003 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
I DISCOVERED ACCIDENTALLY THAT MY 2003 CHEVROLET IMPALA HAS A DESIGN DEFECT THAT MAY CAUSE SOME HEALTH PROBLEMS AND POSSIBLE LEAD TO DEATH. IN THE RIGHT REAR QUARTER PANEL OF THE CAR IS A DEVICE THAT IS CALLED A BODY PRESSURE VALVE THAT VENTS CABIN PRESSURE. THE PROBLEM IS IT LETS SNOW AND RAIN IN THE STAGNANT WATER SITS IN YOUR FENDER AND IS A BREEDING GROWN FOR GERMS. THE DEALER WAS SHOCKED WHEN I BROUGHT IT IN AND ASKED ME WHAT MADE ME THINK TO REMOVE THE CARPET AND LOOK IN THE FENDER. ALL THEY COULD DO WAS TAKE THE WATER OUT. STANDING WATER IN A FENDER WILL CAUSE A RUST PROBLEM. I ASKED THEM WHAT COULD BE DONE AND THEY TOLD ME TO PUT A NEW VALVE IN. THAT WILL NOT CORRECT THE PROBLEM BECAUSE THE FLAP IS NOT AIR TIGHT AND IS VENTED WATER AND FUMES SUCH AS CARBON MONOXIDE CAN ENTER THE CAR THROUGH IT . THE EXHAUST IS ONLY 12 INCHES OR LESS FROM IT. THE OWNERS MANUAL STATES DO NOT RUN THE CAR WHEN SITTING STILL LETS ME KNOW THAT GM KNOWS ABOUT THIS PROBLEM . WE ALL HAVE BEEN TOLD NOT TO RUN CARS IN ENCLOSED BUILDINGS BUT THIS IS TOO MUCH. IF IDLING IN TRAFFIC ONE MUST BE ASTUTE ENOUGH TO KEEP THEIR VEHICLE FAN ON AND OUTSIDE AIR COMING INTO THE VEHICLE AT ALL TIMES SO NOT TO ALLOW THE CAR TO FILL UP WITH FUMES FROM THE TAIL PIPE THAT SITS BENEATH THE PRESSURE VALVE. WHAT A DUMB DESIGN. CAR WAS SERVICED ON 03/04/08 I WAS ALWAYS SPRAYING DEODORIZER IN THE TRUNK AND IT SMELLED LIKE A CESSPOOL AS FAR AS THE REST OF THIS REPORT GOES THE NUMBER OF FAILURES IS TOTAL FAILURE IT HAS N
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERIOR LIGHTING FAILED SPORADICALLY AND THE CONTACT WOULD HAVE TO MANUALLY TURN THEM BACK ON. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
THE EMERGENCY BRAKE ON MY CAR FAILED TO RELEASE, RENDERING THE CAR INOPERABLE. I BELIEVE THIS TO BE A DIRECT CONSEQUENCE OF NOT USING THE BRAKE FREQUENTLY, AND IT'S DESIGN CAUSES IT TO RUST OVER TIME. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH IN THE SNOW, THE HEADLIGHTS FAILED. THE CONTACT PLAYED WITH THE HEADLIGHT SWITCH UNTIL THE LIGHTS ILLUMINATED AGAIN. THE LIGHTS DIMMED AGAIN SHORTLY AFTERWARDS. THE DEALER STATED THAT THE DIMMER SWITCH MAY BE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 66,000. UPDATED 3/25/08 *CN THE CONSUMER STATED THIS IS THE 2ND INCIDENT AND VERY DANGEROUS. UPDATED 03/25/08 *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE INSTRUMENTAL PANEL LIGHTS, HEADLIGHTS, AND TURN SIGNALS FAILED. THE VEHICLE WAS REPAIRED ON AUGUST 3, 2007. THE DEALER REPLACED THE BODY CONTROL MODULE AND THE LIGHTS FUNCTIONED NORMALLY FOR THREE MONTHS. THE DEALER INFORMED THE MANUFACTURER THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 78,868 AND FAILURE MILEAGE WAS 70,407. UPDATED 04/03/08. *LJ THE CONSUMER STATED THE PROBLEM HAPPENED AGANON ON MARCH 15,2008.
MY CRUISE CONTROL LIGHT GOES ON AND OFF WITHOUT ME PUSHING THE BUTTON ON THE STEERING WHEEL. IT WON'T WORK FOR THAT DAY OR LONGER, THEN IT WORKS AGAIN. JUST WONDERING IF IT IS THE FUSE OR THE MODULE. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE SECURITY LIGHT ON THE INSTRUMENT PANEL FLASHED. THE FAILURE OCCURS APPROXIMATELY DURING EVERY TENTH START ATTEMPT. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
WENT TO WORK EARLY ONE MORNING, WHEN I GOT OFF WORK GOT IN CAR, PUT KEY IN IGNITION AND IGNITION WOULD NOT TURN. HAD NOT HAD ANY PREVIOUS PROBLEMS WITH IGNITION AT ALL. I TRIED OTHER SPARE KEYS AND THEY ALSO WOULD NOT TURN IGNITION. A MECHANIC SAY THAT IT IS THE IGNITION CYLINDER IS FROZE. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DECELERATING TO 10 MPH AND ACTIVATING THE TURN SIGNAL, THE HEADLIGHTS COMPLETELY DIMMED. TWO OR THREE SECONDS LATER, THE HEADLIGHTS ILLUMINATED AGAIN. WHILE THE VEHICLE WAS PARKED, THE CONTACT CONDUCTED HIS OWN TEST; EACH TIME HE ACTIVATED THE TURN SIGNAL, THE HEADLIGHTS DIMMED AND THEN ILLUMINATED. THE CONTACT SPOKE WITH THE DEALER, BUT HE HAS NOT TAKEN HIS VEHICLE THERE AT THIS TIME. THE CURRENT MILEAGE WAS 29,299 AND FAILURE MILEAGE WAS 29,250. UPDATED 4/8/08 *CN THE CONSUMER STATED LIGHTS WOULD GO OUT COMPLETELY WITH NO WARNING UNTIL REPAIRED ON 02/19/08. UPDATED 04/08/08 *TR
MY HEAD LIGHTS FAILED ON MY 03 IMPALA. THIS IS THE THIRD TIME THAT IT HAS HAPPENED. ITS SOMETHING THAT DOESN'T HAPPEN EVERYDAY. BUT THIS LAST TIME REALLY MADE ME FEAR FOR MY LIFE. I WAS COMING HOME AT NIGHT ABOUT TO SOME TO A CURVE GOING 40 MPH WHEN ALL OF A SUDDEN THE HEADLIGHTS WENT OFF. I ALMOST WENT INTO THE DITCH AND THERE WAS A POLE RIGHT THERE I COULD OF HIT. I CAME ONLINE TO TRY TO FIND OUT IF ANYONE ELSE HAD THIS PROBLEM AND THAT LEAD ME TO THIS WEBSITE. IM REALLY AFRAID IF I DIDN'T GO AHEAD AND DO THIS THAT I WOULD REGRET IT. YOU PEOPLE NEED TO KNOW THAT MORE PEOPLE ARE HAVING THIS PROBLEM AND THAT ITS NOT A SAFE. I'D FEEL REALLY GUILTY IF THIS MIGHT HAVE KILLED SOMEONE IF IT ALREADY HASN'T. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESS! *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD BE ON HIGH BEAMS, BUT THE LIGHTS WOULD SHUT OFF AUTOMATICALLY. WHEN THE LIGHTS SHUT OFF, IT WOULD TAKE 10-15 MINUTES FOR THEM TO ILLUMINATE AGAIN. THE FAILURE WOULD OCCUR EVERY TWELVE TO FIFTEEN MILES. THE MECHANIC STATED THAT THE DEFECT WAS VERY FREQUENT FOR HIS TYPE OF VEHICLE. THE ESTIMATED COST TO REPAIR THE VEHICLE IS $500. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR
MILEAGE THE FIRST TIME WAS 18,368 WHEN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEV DURAND MICHIGAN. FINDINGS WERE "ALL FOUR ROTORS HAD LATERAL RUNOUT BEYOND SPECS". THEY RESURFACED FRONT AND REAR ROTORS. MILEAGE SECOND TIME WAS 31,038 AND AGAIN I TOOK IT BACK TO THE DEALER HAN GRAFF CHEVROLET DURAND MICHIGAN. WITHOUT EVEN LOOKING AT IT I WAS TOLD THAT THEY WOULD HAVE TO RESURFACE OR REPLACE THE ROTORS AND QUESTIONED ME IF I WAS A 2 FOOT DRIVER. ALWAYS BLAME THE CONSUMER--THAT WAS SMART. I TOOK IT TO A REPUTABLE GARAGE IN MY AREA AND GUESS WHAT AGAIN THEY HAD TO RESURFACE THE FRONT & REAR ROTORS. I WROTE TO GM'S CEO WAGONER DOCUMENTING ALL THE FACTS AND RECEIVED A CALL FROM A YOUNG LADY WHO TOLD ME "THINGS WEAR OUT" . *TR
MY BLACK IMPALA HAS CHIP IN THE PAINT. MY BLACK IMPALA HAS PLACES WHERE THE PAINT IS COMING OFF. HAVE NOT SEEN THIS PROBLEM ON OTHER PAINT COLORS. *TR
HIGH-BEAM HEADLIGHTS SOMETIMES GO OUT, NO PATTERN DETECTED. RELAY IS SUSPECTED. *TR
HEADLIGHTS WENT OUT DURING VEHICLE OPERATION AND WOULD NOT TURN BACK ON. HEADLIGHTS CAME BACK ON NEXT TIME THE VEHICLE WAS OPERATED, BUT WENT OUT AGAIN DURING OPERATION A FEW NIGHTS LATER. *TR
THE INTERMEDIATE STEERING SHAFT IN MY 2003 CHEVROLET IMPALA HAD TO BE REPLACED AT 25,000 MILES. NOW AT 45,000 MILES THE STEERING SHAFT NEEDS TO BE REPLACED AGAIN ALSO, BOTH REAR BRAKE ROTORS WERE REPLACED AT 25,000 AND NEED TO BE REPLACED AGAIN AT 45,000 MILES. *TR
MY WIFE STATED THAT HER 2003 IMPALA THE HEADLIGHTS DID NOT COME ON ONE NIGHT AUTO MODE SO SHE TURNED ON MANUALLY. 2 WEEKS LATER, SHE IS DRIVING IN THE DARK AND THE FOG, AND HEADLIGHTS GO OUT. STOPPED ALONG ROAD AND TRIED HIGH, LOW, AND PULL LIGHT SWITCH WITH NO LUCK. VERY DANGEROUS IF WOULD HAVE BEEN IN BUSY AREA. ABANDONED CAR AND HAD MOTHER PICK HER UP. MOVED HOME WHEN DAYLIGHT CAME OUT. NOW WAITING TO SOLVE THE PROBLEM IN THE SHOP. *TR
HEADLIGHTS WOULD UNEXPECTEDLY TURN OFF WHILE DRIVING ON THE HIGHWAY. *TR
TRANSMISSION PAN BOLTS LOOSEN EVERY 25,000 TO 30,000 MILES. *TR
THE HEADLIGHTS ARE DIFFICULT TO SWITCH FROM HIGH TO LOW BEAM ON MY 2003 CHEVY IMPALA. THE HEADLIGHTS HAVE TURNED COMPLETELY OFF DURING EVENING DRIVING THREE DIFFERENT TIMES. WE HAVE YET TO CORRECT THE FAILURE, ALTHOUGH INTEND TO REPLACE THE SWITCH. THESE INCIDENTS APPEAR TO CORRELATE DIRECTLY WITH NHTSA ACTION NUMBER : PE06017. *TR
DEXCOOL INTAKE MANIFOLD GASKET FAILURE IN MY 2003 CHEVEROLET IMPALA WITH ONLY APROX 60,000 MILES. *TR
WHILE DRIVING ON THE HWY IN CHEVY. 2003 IMPALA AT 65 MPH MY AIRBAGS DEPLOYED FOR NO REASON. THERE IS CONSIDERABLE DAMAGE TO THE CAR AND I HAVE MADE MANY ATTEMPTS TO CONTACT GM WITH NO RESPONSE. *TR
WIPERS WORK INTERMITTENTLY. CAN CAUSE ACCIDENT WHEN THEY ARE NOT WORKING. HAVE NOT YET BEEN ABLE TO DETERMINE CAUSE OF FAILURE DUE TO NOT BEING ABLE TO RECREATE FAILURE MODE. WORK GREAT WHEN YOU DON'T NEED THEM, BUT WHEN IT IS RAINING THEY ALMOST ALWAYS FAIL! *TR
TOOK VEHICLE IN TO DEALER FOR REGULAR MAINTENANCE, TOLD THAT LOWER INTAKE GASKET WAS LEAKING BAD AND NEEDS IMMEDIATE REPLACEMENT AS WELL AS COOLANT FLUSH. TOTAL FOR REPAIR IS $1450. VEHICLE HAS ONLY 83K MILES. *TR
HEADLIGHTS SHUTOFF AUTOMATICALLY WHILE DRIVING. *TR
2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETURNED. EACH TIME I DRIVE THE CAR I HOPE THE STEERING DOES NOT FAIL AND CAUSE AN ACCIDENT. NO MORE GENERAL MOTORS CARS FOR ME. I HAVE BOUGHT GM SINCE1969. I WILL NOT BUY ANOTHER GM CAR. *TR
I HAVE A 2003 CHEVROLET IMPALA THAT KEEPS SHOWING A SERVICE TRACTION SYSTEM ALARM. WHEN THIS OCCURS THE ANTI LOCK BRAKES SHUT OFF. I HAVE CHECKED THE CODES AND NONE SHOW. HAVE BEEN TOLD THAT IT COULD BE IN THE WIRING HARNESS OR THE FRONT WHEEL BEARING ON EITHER OR BOTH SIDES. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 30,000.
MY 2003 CHEVY IMPALA HAS A FEATURE FOR SHOWING LOW TIRE PRESSURE. 1ST TIME MY TIRE WAS BELOW 20 LBS WITH A NAIL IN IT AND LOW TIRE PRESSURE DID NOT SHOW. I TOOK IT TO DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH IT. 2ND TIME MY TIRE HAD A BLOW-OUT IN THE SIDE WALL. WHILE RUNNING ON A FLAT TIRE, THE LOW TIRE PRESSURE DID NOT SHOW. I REPLACED THE FLAT TIRE WITH THE SPARE AND WHEN I DROVE OFF WITH THE SPARE, THE LOW TIRE PRESSURE SHOWED. IT IS A GOOD THING THE 2ND TIME WITH THE BLOW OUT AND FLAT TIRE: A.IT WAS ON THE BACK WHEEL AND IT DID NOT AFFECT MY DRIVING AND ON A SLOW CITY STREET. B.IT WAS NOT ON MY FRONT TIRE , WHERE IT WOULD HAVE AFFECTED MY DRIVING AND I WAS NOT ON A FREEWAY, WHERE I MAY HAVE BEEN KILLED FROM IT. TO ME, THIS IS A DEFECT IN THE 2003 CHEVY IMPALA THAT COULD CAUSE AN ACCIDENT AND DEATH. *TR THE CONSUMER STATED THERE WAS A 3/4 INCH HOLE IN THE MIDDLE OF THE SIDEWALL. UPDATED 09/26/07. *JB
PURCHASED A SECOND CHEVROLET IMPALA WITH SAME DEFECT WITH TAIL LIGHT COMPARTMENT. HOLDS WATER INDEFINITELY, NOT JUST CONDENSATION. I NOW HAVE A 2003 AND USED TO HAVE A 2002 WITH SAME PROBLEM. CAUSES LIGHT BULBS TO GO OUT FREQUENTLY AND ALSO ALARM WILL GO OFF WHEN OPENING TRUNK WHICH I SUSPECT MAYBE A SHORT IN WIRING DUE TO WATER. I HAVE CONTACTED A LOCAL CHEVROLET DEALER'S SERVICE DEPT AS WELL AS GM CORPORATE AND THEY ARE FAMILIAR WITH PROBLEM BUT NO WITH NO RECALLS YET TO PROVIDE RESOLUTION OF WHAT I BELIEVE IS A SAFEY HAZARD WHEN LIGHT BULBS CONTINUE TO GO OUT. OF COURSE THEY WANT ME TO PAY TO REPLACE DEFECTIVE TAILLIGHT ASSEMBLY THAT MAY STILL HAVE SOME CONDENSATION PROBLEMS.
CLUNKING NOISE IN FRONT END ESPECIALLY WHEN YOU ARE IN A TURN. ALSO COULD FEEL A "THUMP" THROUGH THE STEERING WHEEL AT SAME TIME. WE ARE STATIONED IN GERMANY IN THE AIR FORCE. TOOK IT TO THE OPEL DEALER (CHEVY EQUIV. IN GERMANY) AND THEY DIAGNOSED IT AS THE INTERMEDIATE SHAFT NEEDING TO BE REPLACED. AFTER $300 AND A LONG TIME WAITING FOR THE PART, IT WAS REPLACED AND HASN'T GIVEN US A PROBLEM SINCE. ALSO HAVE HAD MAJOR PROBLEM WITH THIS CAR "EATING" BRAKES AND ROTORS. REMINDS ME EXACTLY OF MY BUICK REGAL I HAD WITH THE SAME BRAKE ISSUES. AFTER I SOLD THE REGAL, I WAS SENT INFO ON A CLASS ACTION SUIT AGAINST GMC FOR THE SAME BRAKE ISSUES. BOTH ARE GREAT CARS BUT BRAKES STINK. *TR
THEFT SYSTEM HAD TO BE DISABLED BECAUSE CAR WOULD NOT START 3 TIMES AND HAD TO BE TOWED. REMOTE CAR ACCESS HAD TO BE REMOVED FOR ABOVE REASON. COST OVER $500 TO REPAIR. FAULTY THEFT MODULE. *JB
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE OWNER'S MANUAL STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A BREAKER OR A FUSE FOR THE REAR DEFROSTER. THE CONTACT STATED THAT HIS VEHICLE IS NOT EQUIPPED WITH THIS COMPONENT. THE MANUFACTURER INFORMED THE CONTACT THAT HE MUST PAY TO HAVE THE FEATURE ADDED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED HE DIDN'T REQUEST TO HAVE THE FEATURE ADDED JUST REQUESTED TO SHOW HIM THE BREAKER. UPDATED 11/07/07 *TR
MY HEADLIGHTS STOPPED WORKING WHEN I WAS OUT OF TOWN. ONLY HAD HI BEAMS IF I HELD THE DIMMER SWITCH TOWARDS ME. ONCE I RELEASED THE SWITCH, I HAD NO LIGHTS. TOOK THE CAR TO MY MECHANIC WHO REPLACED THE DIMMER SWITCH WITH ONE FROM A WRECKED CAR LIKE MINE BECAUSE A NEW ONE FROM GM WAS $500. *TR ALSO HAD HEAT/AC FAN STOP WORKING. NOW CAR IS MAKING A STRANGE HUMMING NOISE FROM THE FRONT END THAT IS NOT COMING FROM THE MOTOR. MY HUSBAND BELIEVES THE WHEEL BEARINGS MIGHT BE BAD BECAUSE OUR MECHANIC ASKED US IF WE HAD ANY PROBLEMS WITH THEM. HE HAS SEEN SEVERAL CARS LIKE MINE WITH WHEEL BEARING ISSUES.
2003 CHEVROLET IMPALA WITH 45,242 MILES HAD TO HAVE AN INTAKE MANIFOLD GASKET REPLACED DUE TO IT LEAKING ANTIFREEZE INTO THE OIL. $550. *JB
20003 CHEVROLET IMPALA WITH 45,242 MILES NEEDED BRAKE ROTORS TURNED DUE TO WARPING. $190 *JB
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE COURTESY LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE BATTERY LIGHTS WOULD SCROLL ACROSS THE MESSAGE CENTER, AND A CHIME WOULD RING. THE FAILURES OCCUR SPORADICALLY. THE MORE THE VEHICLE IS DRIVEN, THE MORE THE FAILURES OCCUR. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,746 AND FAILURE MILEAGE WAS 65,600.
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY CHARGED HER $669 TO REPAIR AND REPLACE THE UNIT. THE DEALER STATED THAT SHE HAD A FAULTY MULTIFUNCTION SWITCH. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 101,000.
THE CAR WAS BOUGHT NEW FROM DEALERSHIP, WITH OCCASIONAL GRINDING NOISES NOTED IN REVERSE AND HEADLIGHTS "SURGING" AT NIGHT WHILE DRIVING. DEALERSHIP UNABLE TO REPLICATE WITH THE EXCEPTION OF GRINDING. I WAS TOLD A LOOSE WIRE WAS CAUSING NOISE IN REVERSE. ON 09/26/05, AFTER NOTICING HARD STALLS WHILE ATTEMPTING TO START, THE FUEL PUMP WENT OUT $281.60 FOR NEW ONE. 12/09/05, TO DEALERSHIP FOR STARTING CONCERNS AND MAINTENANCE. 04/13/06-CAR WOULD NOT START TO LEAVE WORK. WARD'S CHEVROLET CAME TO MY WORK SITE. LEFT ME A RENTAL AND KEPT MY CAR UNTIL 04/20/06. I PAID $674.56 FOR A 2ND FUEL PUMP AND FUEL MODULE. 06/21/06- TO LOCAL GARAGE WITH SAME COMPLAINTS. $100 PAID FOR "SHORT" IN ELECTRICAL THAT CAUSED NO START AND TOWING. 08/04/06-COOPER BUICK IN MONROE,LA- $281.00 FOR ANOTHER FUEL PUMP AND RECALL ON 2003 IMPALA HEADGASKETS THAT I WAS UNAWARE OF. 11/22/06-NO START, TURN OVER-WENT OUTSIDE 3 HOURS LATER-STARTS WITH HARD START. 12/06/06-BRAKES WENT FROM QUIET TO GRINDING-SLOW HARD STARTS CONTINUE. WARD'S KEPT THE CAR FOR A MONTH-NEVER TOLD ME WHAT WAS WRONG WITH CAR EXCEPT BRAKES. DID NOT CHARGE. AT THIS TIME I HAD REQUESTED A GM INVESTI.-NO RESULTS-STATES"THE DEALERSHIP WAS UNABLE TO REPLICATE CONCERN". THE CAR CONTINUES TO HAVE SLOW, HARD STARTS WITH VERY NOTICEABLE GAS SMELLS. THE SMELL OF GAS HAS BEEN OCCURRING SINCE 04/20/06 REPAIRS. NOW SERVICE, ABS, SECURITY LIGHTS COME ON AND OFF INTERMITTENTLY WITH THE SMELL OF GAS AND SLOW, HARD STARTS. I HAVE BEEN CALLING WARD'S SINCE T
AFTER SEVERAL TRIPS TO THE REPAIR SHOP AT TWO DEARLERSHIPS FOR MY SLIPPING TRANSMISSION ON MY 2003 IMPALA, THE TRANSMISSION FINALLY FAILED AFTER THE WARRANTY HAS EXPIRED ON THE CAR. *TR
LIGHTS WENT OFF WHILE DRIVING AT NIGHT. THIS HAPPENED SOON,THOUGH NOT IMMEDIATELY, AFTER FLIPPING ON THE HIGH BEAMS. FORTUNATELY, I WAS NEAR HOME AND NOT GOING FAST,SO WAS ABLE TO STOP WITHOUT INCIDENT. SOMEHOW WHILE PLAYING AROUND WITH THE LIGHT SWITCHES, THEY CAME BACK ON. I HAVEN'T TRIED TO GET IT REPAIRED AS I CAN'T GET IT TO REPEAT THE FAILURE. THIS COULD HAVE HAD SERIOUS CONSEQUENCES, AND I SUPPOSE IT MAY HAPPEN AGAIN.*AK
MY 2003 IMPALA CUTS OFF AT LOW SPEED HIGH SPEED AND WHILE IN IDLE THE CAR HAS BEEN TO THE DEALERSHIP FOR REPAIRS THEY CANNOT ANSWER WHAT IS WRONG WITH THE CAR, BUT I KEEP GETTING BILLED FOR THEM TO DIAGNOSE THE ISSUE, I GOT MY CAR BACK ON 4/11/2007 AND ON THE NEXT MORNING WHILE THE CAR WAS WARMING IN THE DRIVE WAY IT SHUT OFF AND WAS HARD TO RESTART I WAS ADVISED BY THE DEALERSHIP MY FUEL FILTER WAS THE ISSUE
TURNING SIGNALS STOPPED WORKING I HAD TO MANUALLY MOVE MY SIGNAL UP AND DOWN TO TURN CORNERS, GET OVER TWO LANES OF TRAFFIC ON THE INTERSTATE. VERY DANGEROUS HAD TO HAVE HAZARD SWITCH/FLASHER UNIT REPLACED. *JB
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH THE HEADLIGHTS FAILED TO ILLUMINATE AUTOMATICALLY, AND THE CONTACT WAS UNABLE TO TURN THEM ON MANUALLY. THE FOLLOWING DAY THE CONTACT WAS ABLE TO TURN ON THE HEADLIGHTS. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. NO OTHER FAILURES HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGE WERE 38,000.*AK
2003 CHEVROLET IMPALA. CONTACT STATES THAT THE DEFOGGER FAILED. A MECHANIC DETERMINED THAT THE BREAKER FOR THE DEFOGGER DID NOT EXIST AS SHOWN IN THE OWNERS MANUAL AND DIAGRAM ON THE BREAKER COVER. *MC *JB
TL*- THE CONTACT TOOK THE 2003 CHEVROLET IMPALA FOR AN OIL CHANGE, WHILE SHE WAS AT THE SERVICE LOCATION, THE TECHNICIAN TOLD HER THAT THE INTAKE MANIFOLD WAS LEAKING. ALSO, THE HIGH BEAM SWITCH DID NOT WORKING PROPERLY. THE HIGH BEAM SWITCH TURNED ON, BUT DID NOT STAY ON. THE TECHNICIAN STATED THAT THE TWO FAILURES WERE COMMON. FAILURE MILEAGE WAS AT 58,524. *AK
WHEN DRIVING FOR LONG PERIODS OF TIME (AROUND 2-3 HOURS), THE RADIO CONSOLE WHERE THE TIME IS DISPLAYED GETS VERY HOT TO THE TOUCH. *JB
BOUGHT CHEVROLET IMPALA IN 2002 CAR HAD 5 MILES ON IT AND I PUT THE 5 MILES BY TEST DRIVING THE CAR I WOULDN'T RECOMMEND ANYONE TO BY A CHEVROLET . CHEVROLET DOESN'T STAND BY THEIR CARS I HAD TO REPLACES THE INTAKE GASKETS AND A CATALYTIC AND A WATER PUMP AND THIS WEEK I HAD TO PUT A TRANSMISSION IN IT THIS WEEK AND THAT COST ME 2400 AND CHEVROLET WOULD NT HELP US A ALL ,CHEVROLET SAID THAT IT HAD TO MANY MILES ON IT WHAT DO THEY WANT FOR A CAR TO HAVE NO MILES ON IT I DRIVE TO WORK AND BACK. I DON'T THINK CHEVROLET SHOULD HAD TO PAID FOR THE TRANSMISSION BUT I WOULD LIKE THEM TO HELP US AND STAND BY A AMERICAN MADE CAR. *JB
FUEL SYSTEM ,GASOLINE DELIVERY : FUEL PRESSURE REGULATOR WAS LEAKING, ON MY 2003 CHEVROLET IMPALA ,3.4 LITER ENGINE. THE CAR HAS 41000 MILES ON IT. THIS MAY BE THE SAME PROBLEM AS NHTSA CAMPAIGN ID 04V090000 WHICH INVOLVED A RECALL OF 2000 CHEVROLET IMPALAS WITH THE 3.8 LITER ENGINE FOR LEAKING FUEL REGULATOR. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Chevrolet Impala → · Every Impala year → · How the figures are calculated →