2003 Chevrolet Impala complaints

VEHICLE BRAKING SYSTEM MALFUNCTION. REFER TO ODI # 10134740. SYSTEM FAILURE RESULTED IN LOSS OF VEHICLE CONTROL RESULTING IN VEHICLE ACCIDENT RESULTING IN MAJOR VEHICLE DAMAGE TO RIGHT REAR OF VEHICLE FROM PASSENGER DOOR TO THE BUMPER. *JB

FAILURE OF THE CATALYTIC CONVERTER ON A 2003 CHEVY IMPALA 3.4.L. *JB

WHEN THE VEHICLE IS UNDER STRESS (I.E. ON STEEP INCLINES), THE LIGHTS INTERMITTENTLY SHUT OFF. IT OCCURS MORE FREQUENTLY WHEN THE DRIVER SWITCHES BETWEEN DIM AND BRIGHT. ON ONCE OCCASION, WHEN TRAVELING AT NIGHT UP A CURVY MOUNTAIN ROAD WITH A CARLOAD OF TEENAGERS, THE LIGHTS WENT OFF FOR AT LEAST AN ENTIRE MINUTE IN AN AREA WITHOUT AN EMERGENCY LANE. THE VEHICLE HAS BEEN ATTEMPTED TO BE REPAIRED FOUR TIMES AT WRIKER IN WINCHESTER, TN WITHOUT SUCCESS. *NM

MY BATTERY HAS FAILED THREE TIMES IN LESS THAN THREE YEARS AND HAS HAD TO BE REPLACED. I HAVE BEEN STRANDED TWICE HAVING TO WAIT OVER AN HOUR TO GET ASSISTANCE. EACH TIME I TAKE THE CAR INTO THE DEALER THEY SAY THEY CAN'T UNDERSTAND WHY THE BATTERY WOULD FAIL SO SOON AND THEN THEY PUT IN A NEW ONE. *JB

ENGINE STARTED MAKING UNUSUAL CLANKING SOUND FROM ENGINE COMPARTMENT I OPENED THE HOOD AND NOTICED THAT THE NOISE WAS COMING FROM THE ENGINE COOLING FAN. ATTEMPTED TO PURCHASE THE PART BUT NOT AVAILABLE OUT OF STOCK TRIED SEVERAL DEALERS SAME OUTCOME TEMPORARILY OUT OF STOCK. *NM

REFER TO THE GM RECALL ON 800,000 VEHICLES DUE CORROSION AFFECTS ANTILOCK BRAKE SYSTEM. I OWN A CHEVY IMPALA 2003 4DR SDN V6 FWD W/ANTILOCK BRAKES AND AWS. THE SYSTEM FAILED MUCH LIKE IN THE ABOVE STATED RECALL LAST WINTER IN MICHIGAN. WHILE APPROACHING A STOP SIGN, UPON ATTEMPTING SLOW THE VEHICLE USING THE BRAKE SYSTEM IT FAILED DOING JUST THE OPPOSITE OF WHAT IT WAS DESIGNED TO DO. THERE WERE GRINDING NOISES, VEHICLE PULLING TO ONE SIDE, LOSS OF CONTROL, VEHICLE TOOK OVER. THIS HAPPENED AT LOW SPEEDS UNDER 5 MPH. THE LOSS OF CONTROL DUE SYSTEM FAILURE RESULTED IN SAID VEHICLE ENDING UP IN A 70 FOOT DITCH WHEREUPON IT HAD TO BE TOWED OUT OF. DAMAGE WAS SUSTAINED TO THE FRONT LEFT FENDER, BUMPER AND DRIVING LIGHT. *NM

DT: THE CONSUMER STATES AFTER DRIVING THE VEHICLE, SHE GOT OUT AND SMELLED GASOLINE. SHE THOUGHT IT WAS A DIFFERENT VEHICLE IN THE PARKING LOT. SHE DROVE THE VEHICLE HOME AND PARKED IT IN THE GARAGE. THEN THE SMELL WAS NOTICED IN THE GARAGE. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP , AND THEY COULD NOT FIND CAUSE OF THE PROBLEM, BUT THEY THOUGHT IT WAS THE CHARCOAL FUEL PURGE CANISTER IN THE FUEL TANK. THE DEALERSHIP STATED THAT BECAUSE IT COULD NOT BE DUPLICATED THEY COULD NOT FIX IT. THE CONSUMER THEN CALLED THE MANUFACTURER, AND THEY STATED THEY HAD NO KNOWLEDGE OF THIS PROBLEM. THE DEALERSHIP TOLD THE CONSUMER NOT TO PARK THE VEHICLE IN THE GARAGE BECAUSE OF THE HOT WATER HEATER. ALSO, STATED THAT IF IT OCCURRED AGAIN, SHE SHOULD DRIVE THE VEHICLE STRAIGHT TO THE DEALER SO THEY COULD DIAGNOSE THE PROBLEM. THE CONSUMER WAS GOING TO HAVE THE PROBLEM CORRECTED AT A LOCAL MECHANIC, AT HER OWN EXPENSE. THIS OCCURRED ON JULY 18, 2005 ON A 2003 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN TO FAIRWAY CHEVROLET FOR SERVICE AT 3100 EAST SAHARA AVENUE, LAS VEGAS NV 89104.*AK *JB

DT: THE CONSUMER STATES THAT THE STEERING COLUMN SQUEALS AND KLUNKS. WHEN THE CONSUMER TURNS THE STEERING WHEEL IT KLUNKS. IT DID NOT HAPPEN ALL THE TIME,-PER THE CONSUMER. TTOK THE CAR BACK TO THE DEALERSHIP 11 TIMES BECAUSE IT KLUNKED. THE CONSUMER HAS BEEN TRYING TO HAVE THIS FIXED 2 YEARS. THE DEALERSHIP HAS HEARD THE NOISE. WHEN THE CONSUMER TAKES THE CAR TO THE DEALER AND IT IS NOT MAKING THE NOISE, THE DEALER WON'T FIX IT. THEY HAVE PUT IN A NEW COLUMN TWICE. THE CONSUMER WAS A MONTH LATE ON FILING ON THE LEMON LAW. THE OWNER JUST DOES NOT WANT THE CAR. THE CAR IS A 2003 CHEVY IMPALA. *AKTHE OWNER HAS TALKED TO GM AND THEY WERE VERY RUDE TO THE CONSUMER.

DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND THEY TOLD HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE MANUFACTURER, WHO TOLD HER THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. THE CONSUMER STATED THAT AT FIRST THERE WAS A PROBLEM WITH THE STEERING AND THEY REPLACED GEAR SHAFT.*AK

BRAKES FADE WHEN STOPPING HARD. *JB

RE: CHEVROLET IMPALA 2003 PURCHASED 4/7/2003 VIN [XXX] IN GENERAL I HAVE BEEN VERY PLEASED WITH THE VEHICLE ABOVE, BUT I HAVE HAD TWO PROBLEMS WITH THE BRAKES SINCE I PURCHASE THE CAR AND IT ONLY HAS 11,225 MILES OF DRIVING. I LIVE IN FLORIDA AND MY APARTMENT IS ON THE BEACH SO I PARK CLOSE TO THE OCEAN ABOUT 8 MONTHS OUT OF THE YEAR. THE FIRST PROBLEM OCCURRED AT 6,289 MILES WHEN THE BRAKES WERE APPLIED THERE WAS A VIBRATION OR GRABBING FEELING UNLIKE NORMAL SMOOTH BRAKING. THE CAR WAS TAKEN TO QUIRK CHEVROLET IN QUINCY, MA ON AUG 16, 2004. THE TECHNICIAN SAID THE BRAKES WERE RUSTED OR PITTED AND NEEDED TO BE GROUND DOWN OR REPLACED (SEE COPY OF WORK ORDER FROM QUIRK ATTACHED). I ASKED HIM HOW THIS COULD HAPPEN. HE EXPLAINED THAT THE BRAKE MECHANISM IS EXPOSED TO THE AIR AND NOT PROTECTED IN ANY WAY, SO THAT THE SALT AIR FROM THE OCEAN ENVIRONMENT COULD HAVE CAUSED THE PITTING IN THE BRAKES. THE SECOND PROBLEM OCCURRED AT 11,225 MILES WHEN THE SAME FEELING IN BRAKING WAS EXPERIENCED BY THE DRIVER. AGAIN I TOOK THE CAR FOR REPAIR AT QUIRK AND THEY REPORTED ''INSPECTED AND FOUND THE FRONT AND REAR BRAKES RUSTED BADLY, REMOVED AND REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE COST ABOUT $725! PS: I TALKED WITH CUSTOMER SERVICE, VIKIE SMITH AT 1 800 222 1020 REGARDING THIS MATTER ON THIS DATE AND SHE STARTED A FILE OR REPORT IN THE COMPUTER AT THAT TIME. HER DIRECT LINE IS 866 932 4368 EXT 35336, FILE NUMBER [XXX]. ON THIS DATE WE HAD A CONFERENCE CALL WITH THE QUIRK SE

HIT FROM BEHIND THE SEAT LUMBAR ROLL MADE MY BACK INJURY WORST

A 2003 CHEVROLET IMPALA WITH 25,500 MILES, THE BATTERY CORRODED THROUGH AT THE POSITIVE TERMINAL. ACID LEAKED FROM THE BATTERY DOWN TO THE BOTTOM OF THE CAR. IN TALKING TO THE MANAGER AT SEARS, WHERE I HAD THE BATTERY REPLACED, 8 OUT OF 10 AC DELCO BATTERIES THAT THEY REPLACE, FAIL THIS WAY. IN TALKING TO CHEVROLET SERVICE MANAGERS, THEY SEE THIS QUITE OFTEN. I WAS TOLD THAT AC DELCO NOW HAS BATTERIES MADE OFF SHORE. HOW LONG BEFORE CRITICAL SYSTEMS ARE AFFECTED?

DT: CONSUMER HEARD A GRINDING NOISE WHICH SOUNDED LIKE METAL TO METAL. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, BUT THE DEALER WAS NOT ABLE TO GET THE CONSUMERS VEHICLE IN FOR INSPECTION. CONSUMER TOOK VEHICLE TO JIMS MUFFLERS TO GET THE BRAKES FIXED. THE MECHANIC TOOK OFF ALL FOUR TIRES AND SHOWED THE CONSUMER THAT HE NEEDED TO REPLACE FRONT AND BACK ROTORS AND PADS. THE MECHANIC THE CLEANED CALIPERS. THE CONSUMER SPENT ABOUT $500.00 FOR REPAIRS. WHEN THE DEALER LOOKED AT THE BRAKES HE STATED THAT THEY LOOKED AS IF THEY HAD SAT IN WATER. CONSUMER CLAIMED THAT VEHICLE HAD NOT BEEN IN WATER. THE MECHANIC STATED THAT MAYBE THE ROTORS OR CALIPERS WERE CONTAMINATED BECAUSE BRAKES SHOULD NOT HAVE LOOKED THAT BAD FOR THE MILES ON THE VEHICLE. THE MECHANIC DETERMINED CALIPERS MAY NOT HAVE BEEN WORKING PROPERLY SINCE THE ROTORS WERE SO RUSTY.*AK *JB

2003 IMPALA. BRAKES STARTED TO PULSATE SEVERELY AT SLIGHTLY OVER 36000 MILES. SINCE BRAKE PROBLEMS ARE USUALLY NOT COVERED BY WARRANTY (AND IT HAD EXPIRED ANYHOW), I TOOK IT TO A LOCALLY RELIABLE AUTO REPAIR GARAGE. HE SUSPECTED A WARPED FRONT ROTOR (AS I DID ALSO). REMOVED AND REPLACED BOTH FRONT ROTORS AND PADS. THE PULSATION WAS STILL THERE. REMOVED BOTH REAR ROTORS. BOTH WERE BADLY SCORED ON THE INSIDE - NOT VISIBLE DURING ROUTINE INSPECTION. IN ADDITION, BOTH ROTORS WERE PARTIALLY CRYSTALIZED, AGAIN ON THE INSIDE. THE PADS HERE WERE ALSO SCORED BADLY. AFTER READING REPORTS ON 2003 IMPALAS ON MYCARSTATS.COM, I DECIDED TO ADD MY COMPLAINT TO THE LIST THERE, ALL SIMILAR IN NATURE. OLD PARTS ARE NOT AVAILABLE.

IN JANUARY 2004 WE PURCHASED A PRE-OWNED 2003 CHEVROLET IMPALA FROM LARRY PUCKETT CHEVROLET'S PROGRAM CAR FLEET, [XXX]. THE WARRANTY ON THE VEHICLE WAS UP TO 36,000 MILES. UNTIL THE PAST 2 WEEKS WE HAVE BEEN MORE THAN PLEASED WITH THE PERFORMANCE OF THE VEHICLE. ON JUNE 17, 2005 MY WIFE, HER MOTHER AND OUR TWO CHILDREN, (4 YRS. AND 10 MONTHS OLD), WERE TRAVELING ON INTERSTATE 85 SOUTH COMING TO MONTGOMERY FROM ATLANTA WHEN THE VEHICLE SHUTS DOWN AND LOSES ALL POWER. MY WIFE LOST ALL POWER STEERING AND POWER BRAKES, AT 70 MPH SHE HAD TO WRESTLE THE WHEEL AND STAND ON THE BRAKES TO DIRECT THE VEHICLE TO THE SHOULDER OF THE ROAD. AT THAT POINT, THE VEHICLE CRANKS UP FINE AND SHE COMPLETES THE TRIP. FOLLOWING THE TOTAL POWER SHUTDOWN THE VEHICLE WAS TAKEN TO LARRY PUCKETT CHEVROLET FOR REPAIR. MR. DONALD BARBER WAS THE ASSOCIATE WHO WAS OUR SERVICE CONSULTANT. HE EXPLAINED TO MY WIFE FOLLOWING REPLACEMENT OF THE IGNITION SWITCH THAT HE HAD SEEN THIS SITUATION BEFORE. THAT, WAS OF GREAT CONCERN WITH ME. HAS THIS PROBLEM CAUSED INJURY OR DEATH TO ANOTHER CONSUMER? I AM WRITING A LETTER TO ROBERT LANGE, EXECUTIVE DIRECTOR OF VEHICLE SAFETY FOR GENERAL MOTORS, AND I WILL BE COPYING THE NHTSA WITH THE LETTER. THANK YOU FOR ANY ASSISSTANCE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ON THE AFTERNOON OF MONDAY, JUNE 6, 2004, I WAS DRIVING A 2003 CHEVROLET IMPALA DOWN HADDONFIELD ROAD IN CHERRY HILL, NEW JERSEY WHEN, SUDDENLY AND WITHOUT WARNING, ITS SPEEDOMETER DROPPED DOWN TO ZERO, ITS BRAKES BECAME INOPERABLE, AND ITS STEERING WHEEL BECAME RIGID AND VIRTUALLY UN-TURNABLE. I WAS FORCED TO COAST TO A STOP. FORTUNATELY, THE INCIDENT DID NOT CAUSE A CRASH. THIS IS THE SECOND TIME THAT SUCH AN INCIDENT HAS OCCURRED WITH THIS CAR, WITH THE PREVIOUS INCIDENT OCCURRING IN OR AROUND JULY 2004. I AM REPORTING THIS TO MY LOCAL CHEVROLET DEALERSHIP.

CONSUMER IS COMPLAINT REGARDING THE ABSENCE OF CHILD SAFETY LOCKS ON THE REAR DOORS ON THE 2003 CHEVROLET IMPALA.*MR CONSUMER'S CHILD FELL OUT OF THE BACK SEAT, HIT HER FACE ON THE BOTTOM OF THE DOOR FRAME, THEN FELL FACE FIRST ON TO THE ROCKS WHICH HAD TO BE HAND PICKED OUT OF HER FACE. WHILE HER FACE ON THE GROUND THE AUTOMATIC CLOSING DOORS WERE CLOSING ON HER LEGS, PREVENTING HER FROM REMOVING HERSELF FROM THIS HORRIBLE POSITION. NOTIFIED GM ABOUT THE CAR NOT HAVE CHILD SAFETY LOCKS ON THE REAR DOORS. *BF

THE CONSUMER HAS TWO VEHICLES A 2002 CHEVROLET SUBURBAN AND 2003 CHEVROLET IMPALA BOTH ARE EXPERIENCING PROBLEMS WITH THE BRAKE EQUIPMENT. *MR THE IMPALA HAD BADLY WARPED ROTORS ON THE RIGHT REAR. ONLY ONE ROTOR WAS BADLY WARPED. BOTH REAR ROTORS WERE SO CORRODED THAT THEY RUINED THE BRAKE PADS. THE VEHICLE ONLY HAD 18K MILES ON IT. THE SUBURBAN HAD 33K MILES WHEN THE BRAKES PRODUCED A SERIOUS GRINDING NOISE IN THE REAR. THE ROTORS WERE SO BADLY CORRODED THAT THEY DID NOT GIVE ANY WARNING. THE WEAR SENSORS WERE NOT FUNCTIONAL AND THE BRAKE PADS WERE DESTROYED DOWN TO THE BARE METAL AGAINST THE METAL ON ONE WHEEL. THE CONSUMER WAS AWARE THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH SUBURBANS AND GMC PICK-UPS. 2003 CHEVROLET IMPALA VIN: [XXX] AND 2002 CHEVROLET SUBURBAN VIN: [XXX]. *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE HEADLIGHTS WOULD COME BACK ON BY JIGGLING THE DIMMER LEVER ARM. SEVERAL MALFUNCTIONS WERE NOTICED BETWEEN THE FIRST MALFUNCTION AND THE VISIT TO THE DEALER FOR REPAIR. AK *SC

CONTACT STATED: HAVING THE SAME PROBLEM WITH BRAKES ON CAR THAT INVESTIGATION HAS BEEN LAUNCHED ON. THE BRAKES WERE GRIPPING AND VEHICLE KEPT GOING. VEHICLE EVENTUALLY STOPPED, BUT IT TOOK SOMETIME TO DO SO. ONLY HAPPENED IN THE WINTER.*AK

THIS IS NOT IN REPECT TO A ACCIDENT OR PART FAILURE. BUT I READ TODAY IN THE CHICAGO TRIBUNE ABOUT AN INVESTIGATION INTO GM TRUCKS IN THE SALT-BELT THAT HAD IMPROPER CORROSION ON THE BRAKE ROTORS, CAUSING THE BRAKES TO FAIL. I JUST BROUGHT MY 2003 CHEVY IMPALA FOR A TIRE ROTATION AT MY CALIFORNIA MECHANIC. THE MECHANIC NOTIFIED MY THAT THE REAR BRAKE ROTORS WERE SHOWING AN UNUSUAL CORROSION. HE SAID THAT ROAD SALT IN ILLINOIS, WHERE THE CAR IS USED 50% OF THE YEAR, MAY HAVE BEEN A REASON, BUT IT DIDN'T LOOK LIKE THE USUAL CORROSION HE IS USED TO SEEING ON SALT BELT CARS. THE BRAKES HAVE BEEN PULSING RATHER STRANGELY AND MY BRAKING DISTANCE SEEMS INCREASED SINCE THE LAST TIME I LEFT ILLINOIS. I WAS WONDERING IF THERE WERE OTHER NON-TRUCK COMPLAINTS OF THIS NATURE, GIVEN THE SIMILARITIES BETWEEN MY EXPERIANCE AND THE TRUCK INVESTIGATION?

BOUGHT IMPALA 2003 THE TRUNK WOULD NOT OPEN PROPERLY, RETURNED TO HAVE FIXED, SAID IT WAS WORKING. IT WAS NOT WORKING PROPERLY. DURING WARMER MONTHS THE BACK DOORS WOULD NOT OPEN, HAD TO OPEN FROM FRONT DOOR REACHING AROUND TO BACK. THEY NOTED NOTHING WRONG WITH THEM.. MY WARRENTY RAN OUT, TWO MONTHS LATER PASSANGER SIDE BACK DOOR HANDLE BROKE OFF IN MY HAND. 6 MONTHS AFTER THE OTHER DRIVERS SIDE BACK DOOR HANDLE BROKE OFF IN MY HAND. THIS SEEMS TO BE A BIG PROBLEM, VERY VERY CHEAPLY MADE. THE FRONT DOOR HANDLES AT TIMES STICK AND ARE ALSO HARD TO OPEN. THIS ISNT A ISOLATED INCIDENT, ALL THE HANDLES SEEM TO HAVE THE SAME PROBLEM I AM WAITING FOR THE DAY I CANNOT OPEN ANY OF THEM. CHEVROLET HAS IGNORED MY COMPLAINTS. THE GEARS INSIDE THE FRONT DOOR PANEL WAS NEVER OILED. OVERLOOKED, TOO QUICK TO MAKE AND MASS PRODUCE. I AM VERY VERY UNHAPPY!*AK

DURING NIGHT DRIVING, THE HEADLIGHTS ARE VERY DIM, EVEN WHEN USING THE HIGH BEAMS. THE CONSUMER CONTACTED THE DEALER. THE SERVICE DEALER TOLD THE CONSUMER WHAT DID SHE EXPECT SINCE SHE BOUGHT A CHEAP CAR. THE CONSUMER CONTACTED THE MANUFACTURER SEVERAL TIMES REGARDING THE PROBLEM WITH THE HEADLIGHTS. *AK THE CONSUMER COULD ONLY SEE APPROXIMATELY 2-2 1/2 CAR LENGTHS IN FRONT, WITH DIM LIGHTS. *SC *JB

MY 2003 CHEVROLET IMPALA MAKES A ROARING SOUND WHEN THE ROAD IS WET AFTER A RAIN. I TOOK IT BACK TO THE DEALER, THEY SAID IT WAS CAUSED BY WATER BEING SPLASHED UP ON THE CONVERTER,AND IT COULD NOT BE FIXED

2003 CHEVROLET IMPALA HAS PROBLEMS WITH RADIO EQUIPMENT.*MR THE CD WOULD NOT EJECT. THE CONSUMER WAS TOLD THE RADIO WAS LINKED TO OTHER SAFETY FEATURES ON THE VEHICLE AND IF A REPAIR ATTEMPT WAS MADE BY ANYONE OTHER THAN GM IT MAY PERMANENTLY DISABLE THE FEATURES. *JB

TOOK CAR TO HAVE A SIMPLE OIL CHANGE, I GET A PHONE CALL INFORMING THAT I NEED MAJOR WORK DONE. I PURCHASED MY CHEVROLET IMPALA IN 2003, AND NOW I'M BEING TOLD I HAVE ALMOST A THOUSAND DOLLARS OF WORK THAT NEEDS TO BE DONE. I RECENTLY FOUND OUT THAT A CLOSE RELATIVE AND A NEIGHBOR WHO ALSO HAVE 2003, CHEVROLET VEHICLES (CARS) NEEDED THE SAME WORK DONE TO THEIR CAR. THE CARS COOLANT IS SOMEHOW MIXING WITH THE OIL, BECOMING A SLUDE LIKE SUBSTANCE CAUSING THE OIL TO DIRTY. THIS IS CAUSING ALL KINDS OF PROBLEMS, THE CAR IS RUNNING HOT, AND THE TEMPERATURE GUAGE IS JUMPING FRANTICALLY. THREE DIFFERENT CARS, ALL THE SAME YEAR/MAKE, AND EGINE SETUP; I THINK THERE IS DEFINITELY A DEFECT IN HERE SOMEWHERE.*AK

AT TIMES WHILE DRIVING HEADLIGHTS INADVERTENTLY CUT OFF. THE CAUSE WAS UNDETERMINED.*AK

I OWN A 2003 IMPALA. AT 16000 MILES I HAD TO REPLACE ALL FOUR ROTORS AND BRAKE PADS.*AK

WHILE MAKING A LEFT TURN CONSUMER WAS STRUCK BY ANOTHER VEHICLE AT APPROXIMATELY 50 MPH., WHEREBY THE AIR BAGS DID NOT DEPLOY.*AK

WHILE TURNING AT ANY SPEED, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK.....ALSO, REPLACED INTERMEDIATE STEERING SHAFT. *AK

BRAKES MADE GRINDING NOISE WHEN APPLIED ( 7403 MILES ), PULSATION HEARD AND FELT,RIGHT REAR ROTOR SEVERALLY PITTED,TURNEDREMAINING 3 ROTORS AND SANDED PADS.PERFORMED ROAD VARIATION TEST ON TIRES RIGHT FRONT FAILED AND WAS REPLACED. AT 15334 MILES SAME PROBLEM, SURFACE OF ROTORS FOUND TO BE VERY CORRODED,RESURFACED FRONT BRAKE ROTORS AND REPLACED REAR BRAKE ROTORS, ALSO SENT A PRODUCT REPORT TO GM AND ATTENTION OF SHOP FOREMAN AND FACTORY REP. AT 18728 MILES ROTORS CORRODED AGAIN RESURFACED.THIS IS THIRD TIME FOR BRAKE PROBLEMS I AM NOT CONFIDENT IN DRIVING THIS 2003 CHEV IMPALA AND I HAVE HEARD NUMEROUS COMPLAINTS FOR THE SAME PROBLEM ( UNSAFE ) THE FACTORY REP. OFFERED ME $1000 VOUCHER TOWARD A NEW CAR. I HAVE ALL THE NAMES AND DOCUMENTION IN MY FILES.*AK

WHILE STOOPED AT A RED LIGHT THE REAR WINDOW DEFROST COIL POPPED, SHATTERING THE REAR WINDOW. THE WIRES FROM THE DEFROST COIL HAVE COMPLETELY SEPARATED FROM THE WINDOW. THE DEALER STATED THEY CAN'T COVER THE WINDOW. THE DEFROSTER WAS NOT ON. *NM

WHILE DRIVING THE VEHICLE'S BRAKES FAILED. *NM THE CONSUMER STATED THE ABS DID PERFORM AS DESIGNED. *JB

UPON ACCELERATION CAR PULLS TO THE RIGHT. UPON DECELERATION OR TRAVELING IN REVERSE, CAR PULLS TO THE LEFT.*AK

MECHANIC ADVISED OWNER THAT REAR CALIPERS WERE NOT WORKING PROPERLY RESULTING IN FRONT DISCS OVERHEATING. TOOK TO DEALER FOR REPAIR AND WAS TOLD THAT EVERYTHING WAS OK AND THEY "TOOK DOWN" THE REAR DISCS. LOOKED LIKE THE VEHICLE WAS DRIVEN WITH EMERGENCY BRAKE ON, SO AS TO GIVE REAR DISCS USED APPEARANCE. VEHICLE SHOULD NOT PASS SAFETY INSPECTION. STILL MAKING NOISE AND REAR BRAKE DISC'S APPEAR RUSTED. *JB

EXPERIENCING CLUNK IN STEERING; ALSO FAILED ROTORS.*AK

THE REAR ROTORS HAD TO BE REPLACED AND THE FRONT ROTORS TURNED. ELEVEN MONTHS LATER, BOTH SETS OF ROTORS WERE DEFECTIVE AGAIN. WHEN TOUCHING THE BRAKES THEY PULSATED. THE MANUFACTURE STATED THAT BRAKES WERE CONSIDERED A WEAR ITEM. *JB *SC

THE STEERING WHEEL STARTED TO VIBRATE WHILE DRIVING. THE DEALERSHIP INDICATED THAT THE ROTORS WERE DRENCHED IN BLUE. THE BRAKES AND ROTORS WERE REPLACED. THE VIBRATION RECURRED, THE DEALERSHIP TURNED THE REAR ROTORS AND SANDED DOWN THE REAR BRAKES BECAUSE THE WERE GLAZED. *JB

WHILE DRIVING, THE VEHICLE VIBRATED UNCONTROLLABLY AND SHIFTED GEARS ON IT'S OWN. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMERER THAT THE TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

WHILE APPLYING THE BRAKES, THE BRAKES WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CALIPERS NEEDED TO BE REPLACED, HOWEVER THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

I OWN A 2003 IMPALA. EVER SINCE I HAVE OWNED THE VEHICLE I HAVE HAD PROBLEMS WITH THE DOOR LOCKS. THE FIRST TIME I HAD A PROBLEM ALL FOUR DOORS LOCKED ON THEIR OWN. THE FIRST TIME THIS HAPPENED MY GRANDSON WAS LOCKED INSIDE ON A HOT SUMMER DAY. MY DEALERSHIP IN CONJUNCTION WITH GM HAS TRIED TO FIX THIS SEVERAL TIMES, WITHOUT SUCCESS. IN ADDITION TO ALL DOORS LOCKING {HAS NOT OCCURRED RECENTLY} SOMETIMES THE DOORS DO NOT LOCK WHEN THE VEHICLE IS PUT IN GEAR. THE DRIVER SIDE DOOR LOCKS SOMETIMES FROM JUST CLOSING THE DOOR. I DO NOT BELEIVE I CAN NOT GET MORE INFORMATION ON THIS PROBLEM. MY DEALERSHIP ADMITTED THE HAD ANOTHER GM VEHICLE THAT THE DOORS LOCKED AND UNLOCKED WHILE THE VEHICLE WAS BEING DRIVE DOWN THE HIGHWAY. I ALSO HAVE A FRIEND , THAT HAD PROBLEMS WITH A GM VEHICLE DOORS LOCKING AND UNLOCKING WHILE DRIVING.

WHEN IT RAINS MOISTURE CLOUDS LENS IN HEAD LIGHT AND FOG LIGHT.

WHILE DRIVING AT LOW SPEEDS VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING PASSENGER'S SEAT BELT BEGAN RETRACTED AND TIGHTENED. VEHICLE WAS PULLED OFF THE ROAD, AND THE SEAT BELT HAD TO BE CUT OFF. PASSENGER SUSTAINED MINOR CUTS AND WELTS FROM THE TIGHTENING.*AK

WHILE DRIVING 40 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED TO A TOWING YARD. *AK

THE REAR TAIL LIGHTS/INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. PLEASE PROVIDE MORE INFORMATION.

ALL FOUR BRAKES WORE OUT PREMATURELY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

AFTER A 55 MPH VEHICLE SKID, THE CONSUMER HIT A POLE WITH THE FRONT END AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB

ALL 4 ROTORS ON MY CAR HAVE GONE BAD. CAR WAS BOUGHT NEW IN OCT 2002, AND AT 8500-9000 MILES IN MARCH OF 03, I HAD EXTREME PULSATION IN STEERING DUE TO FRONT ROTORS BEING WARPED. DEALER TURNED ROTORS, AND THEN 10,000 MILES LATER NEEDED TURNED AGAIN, AND NOW AT 33,000 MILES DEALER IS TELLING ME TO BUY NEW ROTORS AND THAT THE BACK ROTORS ALSO NEED TO BE TURNED. I HAVE BEEN DRIVING FOR 30 SOME YEARS AND NEVER HAD A CAR THAT NEEDED ROTORS TURNED SO SOON,, AND SO I AM SURE THERE IS FAULT WITH THE ROTORS THEY ARE PUTTING ON THE CAR. 2003 IMPALA. *LA