PASSKEY THEFT DETTERENT SYSTEM FAILS NOT ALLOWING CAR TO START. THERE IS NO WORK AROUND EXCEPT TO RETURN CAR TO DEALERSHIP. *TR
2003 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THERE IS A SAFETY ISSUE WITH 2003 CHEVY IMPALA DUE TO IT WILL NOT START AT TIMES DUE TO PROBLEMS WITH PASSLOCK SYSTEM. THIS IS ESPECIALLY DANGEROUS AS I AM A FEMALE WHO AT MANY TIMES IS ALONE AT NIGHT GOING TO AND FRO FROM WORK AND SCHOOL AND MUST SIT IN MY CAR UNTIL IT DECIDES TO START. THERE ARE SEVERAL CONSUMER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS ISSUE, HOWEVER GM WILL NOT ADDRESS THIS. *TR
2003 IMPALA HIGHBEAMS WHEN IN USE DO TOTALLY GO OUT BLINKERS JUST STOP BLINKING AFTER INTERNET RESEARCH COMMON PROBLEM WITH IMPALAS WHICH GM WON'T TAKE RESPONSIBILITY FOR. THEY RECALLED THE MALIBU HOW MANY PEOPLE NEED TO GET KILLED BEFORE THEY TAKE RESPONSIBILITY. NO BAILOUT FOR THEM. I CANNOT AFFORD TO FIX THEIR MISTAKES. I'M STILL PAYING FOR THE CAR. *TR
NOTICED FAILURE OF AIR BAGS, DOOR LOCKS, RADIO, A/C, SECURITY LOCKOUT/ NO START BATTERY DRAINED. I AM ASE CERTIFIED AND LOCATED THE BATTERY DRAIN TO THE BCM (BODY CONTROL MODULE). AFTER REPLACING IT, IT WAS NECESSARY TO TAKE IT TO THE DEALER TO HAVE IT REPROGRAMMED. AT THIS TIME ALL FUNCTIONS (BUT THE DOOR LOCKS) WORK. OF COURSE THE DEALER REP SAYS THAT THE PROBLEM WAS PRE EXISTING AS ALL THE OTHER FUNCTIONS WORK. I WILL NOW START LOOKING INTO THE CAUSE OF THE DOOR LOCK FAILURE. HERE'S WHY I'M WRITING. THESE PROBLEMS ARE HUGE SAFETY ISSUES NOT TO MENTION THE EXPENSE AND EXTREME INCONVENIENCE AND "DOWN" TIME. AS YOU DRIVE, THE CAR HAS NO AIR BAGS, THE DOOR LOCKS DON'T WORK AND WITH MY 4 DOOR CAR I CAN'T EVEN LOCK MY CAR TO PARK IT OUTSIDE OF AN UNLOCKED GARAGE. I WANT THIS TO KNOWN AS THE MOST UNSAFE VEHICLE I HAVE EVER DRIVEN. *TR
MY CAR WENT OFF ROAD AFTER CONTACT WITH A DEER LANDING FRONT END FIRST 75FT OFF ROAD DOING BETWEEN 45 AND 50 MPH AIR BAGS NEVER DEPLOYED. *TR
2003 CHEVROLET IMPALA, HEADLIGHTS TURN OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. THIS PROBLEM HAS HAPPENED ON SEVERAL OCCASIONS. *TR
MY 2003 CHEVY IMPALA HAD LOST ALL THE DEX COOL ANTIFREEZE AND WAS OVERHEATING W/THE ENGINE LIGHT COMING ON. ON FURTHER INVESTIGATION, MY MECHANIC SAYS IT IS THE INTAKE MANIFOLD AND IS LIKELY CAUSED BY THE DEX COOL COOLANT AS THIS HAS BEEN AN ONGOING PROBLEM WITH THAT PARTICULAR COOLANT CLOGGING UP AND DESTROYING THE INTAKE MANIFOLD. I CHECKED OUT THE WEBSITE FOR DEXCOOL AND YOU HAD TO BE IN ON THE CLAIM BY OCTOBER 2008 TO GET ANY TYPE OF REIMBURSEMENT. IT IS JANUARY 09 SO I GUESS I AM NOW STUCK WITH THE PROBLEM????? I AM REQUESTING A TOTAL RECALL OF ALL THE VEHICLE MADE WITH DEX COOL AS THIS IS EATING THROUGH AND DESTROYING THE CHEAPLY MADE PARTS OF MY CAR. A SEARCH ON THE INTERNET AMAZINGLY BROUGHT UP SO MANY PROBLEMS WITH THESE POORLY MADE PARTS IT IS SICKENING. I AM UPSET THAT I RECEIVED NOTHING FROM MY DEALER REGARDING THIS PROBLEM OR FROM GM FOR THAT MATTER. RECALL THIS PROBLEM AND MAKE THE AUTOMAKER RESPONSIBLE. BY THE WAY, MY CAR HAS ONLY 36,000 MILES ON IT. TAKE THAT FOR A CAR IN NEED OF A COSTLY REPAIR WITH THAT FEW OF MILES! THANKS FOR YOUR HELP IN THIS MATTER AS IT IS VERY FRUSTRATING AS A CONSUMER. *TR
I HAVE A 2003 CHEVROLET IMPALA. I HAVE HAD IT FOR A COUPLE OF YEARS AND WITHIN A FEW MONTH OF GETTING IT MY DOOR LOCK FUSE STARTED BLOWING. AFTER A COUPLE OF MONTHS OF REPLACING THE FUSE EVERY OTHER DAY MY SECURITY LIGHT STARTED COMING ON WHILE I WAS DRIVING. DURING THE PAST YEAR WHEN I DRIVE THE CAR SOMETIMES IT DOES GOOD OTHER TIMES MY HEADLIGHTS FLICKER ON AND OFF AND GO COMPLETELY OUT WHICH HAS ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS, MY RADIO TURNS OFF ON ITS OWN. THERE ARE A COUPLE OF FUSES THAT BLOW THAT CAUSES MY CAR NOT TO START AT ALL, MY INTERIOR LIGHTS FLASH ON AND OFF. MY CAR HAS A MIND OF ITS OWN. *TR
HEADLIGHTS FAIL WITHOUT WARNING. OCCURS INTERMITTENTLY WHEN HIGH BEAMS ARE ENGAGED. HEADLIGHT DIMMER SWITCH WAS REPLACED. OLD PART IS AVAILABLE. *TR
MY 03 CHEVY IMPALA LIGHTS FLASH ON AND OFF ALL DAY LONG WHETHER THE CAR IS ON, OFF, OR DRIVING DOWN THE ROAD I HAVE GONE TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG WITH IT BUT THEY ARE WILLING TO CHARGE ME $800 TO TRY TO FIX IT. ALSO THE CAR DOES NOT START AFTER IT HAS RAINED. *TR
I OWN A 2003 CHEVY IMPALA. ABOUT ONCE A WEEK FOR THE LAST MONTH, THE VEHICLE FAILS TO START. THE SECURITY LIGHT FLASHES ON THE INFORMATION PANEL INDICATING THAT THE PASSLOCK SYSTEM HAS LOCKED OUT THE FUEL SYSTEM. SPOKE TO A DEALERSHIP AND WAS TOLD THAT THE REPAIR WOULD BE TIME CONSUMING AND COSTLY. I HAVE ONLY OWNED THE VEHICLE FOR ABOUT 18 MONTHS. *TR
WHILE DRIVING AT NIGHT AND CHANGING TO HIGH BEAMS, THE HEADLIGHTS WENT OUT. CONTINUAL MOVING OF THE LEVER GOT THEM TO COME BACK ON. LESS THAN A QUARTER MILE LATER, THE SAME THING HAPPENED, THIS TIME I WAS NOT TRYING TO CHANGE TO BRIGHT LIGHTS. *TR
THE HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT ON HIGH BEAM, ALMOST WENT OFF ROAD, IN JULY OF 2008. DO NOT DRIVE THE CAR AT NIGHT MUCH. THE LIGHTS STILL GO OUT AT NIGHT ON HIGHBEAM, DO NOT COME BACK ON FOR UP TO 40 SECONDS. HAVE STARTED TO LEAVE THE LOWBEAMS ON ALL THE TIME, HAS NOT YET GONE OUT ON LOWBEAM. *TR
VEHICLE HAS FAILED TO START FOUR(4) TIMES. SECURITY LIGHT ILLUMINATES ALONG WITH SERVICE ENGINE SOON LIGHT TOO MANY TIMES TO COUNT. THE FAILURE WAS CORRECTED BY REPAIR AT A DEALER. PART WAS REPLACED. NO CODE CAME UP ON THE COMPUTER FOR THE CHECK ENGINE LIGHT AND WAS CHARGED FOR IT ANYWAY. PART REPLACED WAS THE BCM. *TR
I OWN A 2003 CHEVY IMPALA. IN 2007 I BEGAN HAVING PROBLEMS WITH THE CAR DOORS NOT LOCKING AND THEN THE HORN GOING OFF WHEN I OPENED THE DOOR. A FUSE WAS BLOWING OUT SO I WAS INSTRUCTED BY ONE OF THE MECHANICS AT THE DEALERSHIP TO BUY SOME FUSES AND CHANGE THEM AS THEY GO OUT. I ALSO HAD ISSUES WITH THE CAR NOT WANTING TO START. I HAD THE CAR AT THE DEALERSHIP 6 TIMES. THE LAST TIME IT WAS BROUGHT IN VIA TOW TRUCK BECAUSE IT WOULDN'T START AT ALL. NO COMPUTER CODES EVER REGISTERED. IN EXASPERATION THEY REPLACED THE BODY CONTROL MODULE. THIS SEEMED TO "FIX" THE PROBLEM. NOW A YEAR AND A HALF LATER AND OUT OF BOTH MY WARRANTY AND EXTENDED WARRANTY WE'RE HAVING THE SAME PROBLEMS AGAIN. I'VE TAKEN IT AGAIN TO THE DEALERSHIP AND THEY DROVE IT FOR THREE DAYS. CAN'T FIND ANYTHING WRONG WITH IT AGAIN. I DROVE IT AND TODAY IT WOULDN'T LOCK AND OR START. I WAITED ABOUT 30 MINUTES AND WAS ABLE TO GET IT TO START AGAIN. THE CAR DOESN'T EVEN HAVE 80,000 MILES ON IT AND I'M SICK OF THESE PROBLEMS! THIS CAR IS NOT RELIABLE TRANSPORTATION FOR ME ANYMORE AND THE DEALERSHIP DOESN'T SEEM TO BE CONCERNED. WHY IS THERE NO RECALL ON THIS? I THINK I'M GOING TO HAVE TO GO TRADE IN MY CAR FOR SOMETHING MORE RELIABLE SINCE NO ONE CAN SEEM TO FIGURE OUT THESE ISSUES NOR REPAIR THEM! *TR
DRIVE CAR AND PARK AND TURN OFF. RETURN 1 HOUR TO 1 DAY LATER CAR WILL NOT START INTERMITTENTLY. ALL LIGHTS CAME ON BUT CAR WILL NOT CRANK. KEEP TRYING AND WITHIN A HALF HOUR CAR WILL START. HAVE HAD IT TOWED TO A MECHANIC IN WHICH THEY REPLACED THE STARTER AND THE OCCURRENCE HAPPENED 1 MONTH LATER. MECHANIC WANTED ME TO DROP OFF CAR AND LEAVE IT THERE UNTIL IT HAPPENS AGAIN. CAN NOT AFFORD TO HAVE MY CAR SITTING AT A MECHANIC FOR WHO KNOWS HOW LONG AND EVEN THEN THEY STILL MAY NOT KNOW WHAT'S WRONG. HAVE BEEN TO MANY ONLINE DISCUSSION BOARDS AND MANY PEOPLE HAVE THE SAME PROBLEM BUT NO KNOWN FIXES. AS OF THIS WRITING THE NO START PROBLEM HAS NOT BEEN RESOLVED. *TR
I OWN A 2003 CHEVY IMPALA AND WHILE DRIVING AT NIGHT AND WHEN I SWITCH FROM HIGH BEAMS TO LOW BEAMS MY LIGHTS GO OUT....JUST RECENTLY WHILE DRIVING ON THE EXPRESSWAY, MY LIGHT JUST WENT DARK...AFTER WORKING THE DIMMER SWITCH THEY CAME BY ON, THIS IS SCARY AND SHOULD BE A SAFETY RECALL .*TR
I HAVE A 2003 CHEVY IMPALA WHICH I BOUGHT NEW IN 2003 IT HAS ONLY 40,000 MILES ON IT. IT HAS BEEN DOING STRANGE THINGS ELECTRICALLY, IT LOCKS UP WON'T START, PASSLOCK/SYSTEM LIGHTS HAVE MESSAGES LIKE SECURITY, SERVICE VEHICLE SOON. INSTALLED NEW IGNITION SWITCH, BATTERY. HAD IT SCANNED AND NO PROBLEMS DETECTED. ALWAYS HAD A GM VEHICLE, IF THIS IS HOW THEY MAKE CARS AND DON'T ACKNOWLEDGE THAT THERE ARE PROBLEMS FOREIGN VEHICLES MIGHT BE THE ANSWER. *TR
IN THE PAST SEVERAL WEEKS I HAD NOTICED THAT THE DOORS OF MY 2003 CHEVY IMPALA WERE NOT AUTOMATICALLY UNLOCKING. THIS IS SUPPOSED TO OCCUR WHEN GEARSHIFT IS MOVED INTO PARK POSITION. AT THE TIME I DID NOT VIEW THIS AS IMPORTANT. IN THE LAST SEVERAL DAYS I HAVE NOTICED THAT MY CAR WOULD NOT START AT VARIOUS TIMES OF THE DAY. ON INSPECTION, I NOTICED THAT EVEN THOUGH THE GEARSHIFT WAS IN THE PHYSICAL POSITION FOR PARK, THE DASH INDICATOR DID NOT INDICATE "P" ON THE DISPLAY. I MOVED THE GEARSHIFT INTO THE NEUTRAL POSITION AND THE VEHICLE STARTED. TODAY, WHILE PARKING THE VEHICLE ON AN INCLINE I MOVED THE GEARSHIFT TO THE PHYSICAL PARK POSITION BUT AGAIN THE DASH INDICATOR DID NOT SHOW THE "P" FOR GEARSHIFT POSITION. AFTER REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE BEGAN TO ROLL DOWN THE INCLINE. I REAPPLIED THE BRAKE AND FIDGETED WITH THE GEARSHIFT LEVER AND EVENTUALLY THE DASH INDICATOR EVENTUALLY SHOWED "P" INDICATING THE VEHICLE WAS IN PARK. ON REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE REMAINED STATIONARY. THERE APPEARS TO ME TO BE SOME MALFUNCTION WITH THE SWITCH SENDING THE GEARSHIFT POSITION INDICATION TO THE TRANSMISSION. *TR
IT WAS RAINING, CAR STARTED TO SKID TO THE RIGHT, STEERED LEFT TO CORRECT, LOST CONTROL AND STRUCK A TREE HEAD ON. SERIOUS INJURIES TO BELTED DRIVER. *TR
SOMETIMES WHEN YOU GO OUT TO START THE VEHICLE, IT WILL NOT START. HAVE BEEN TOLD THAT THEY HAVE A PROBLEM WITH THE ANTI-THEFT SYSTEM ON THESE VEHICLES, I CAN BELIEVE THIS SINCE THE SECURITY LIGHT DOES NOT FLASH WHEN THE PROBLEM OCCURS. THIS IS VERY TROUBLING SINCE IT CAN HAPPEN AT ANY TIME, YOU NEVER KNOW IF YOU WILL GET THE CAR TO START. SOMEONE SHOULD MAKE GM OWN UP TO THIS PROBLEM AND GET IT FIXED, AS I AM SURE IT IS NOT JUST ON MY VEHICLE. *TR
I HAVE A 2003 CHEVY IMPALA AND THE SECURITY LIGHT KEEPS GOING ON WHEN I DRIVE OR A FEW MINUTES AFTER SOMETIMES IT WONT START TOO. HAS NEW FUEL PUMP,FILTER,COMPLETE TUNE UP, EVERYTHING IS UP TO DATE ON MY CAR BUT THE SECURITY LIGHT WILL STILL COME ON. I HAVE HEARD PLENTY OF COMPLAINS AND THEY ALL LEAD DOWN TO THE " PASSLOCK SYSTEM" SO FAR NO ONE CAN FIGURE IT OUT. THEY SAID THE IGNITIONS WIRE MUST BE SOLDERED DIRECTLY TO THE PASSLOCK SENSOR? BUT I DON'T REALLY KNOW. *TR
WE BOUGHT MY SON A 2003 CHEVY IMPALA, THE SPEEDOMETER HAS QUIT FUNCTIONING ALL OF THE SUDDEN. SOMETIMES IT WORKS AND SOMETIMES IT DOES NOT. HE DRIVES OVER TWO HOURS BACK AND FORTH TO COLLEGE AND I FEEL IT IS QUITE A SAFETY ISSUE AND CHEVY WILL DO NOTHING ABOUT IT. I HAVE READ MANY COMPLAINTS FROM PEOPLE WITH THE SAME ISSUE AND FEEL THIS SHOULD BE A RECALL! I DON'T HAVE $500.00 FOR THE REPAIR WHICH MANY OTHER PEOPLE HAVE HAD TO PAY! *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN AUGUST OF 2007, WHILE DRIVING APPROXIMATELY 25 MPH, THE TURN SIGNALS FAILED. IMMEDIATELY FOLLOWING THIS INCIDENT, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LIFTED THE HOOD, AND NOTICED SMOKE RISING FROM THE ENGINE. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC INFORMED HER THAT THE RADIATOR WAS CRACKED AND NEEDED TO BE REPAIRED. THE REPAIRS WERE MADE, BUT THE VEHICLE OVERHEATED AGAIN MONTHS LATER. IN AUGUST OF 2008, BODY WORK WAS PERFORMED ON THE VEHICLE AND AFTERWARDS THE EXTERIOR LIGHTING BEGAN TO ILLUMINATE ON AND OFF AUTOMATICALLY. SHE TOOK THE VEHICLE BACK TO THE BODY SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE COMBINATION SWITCH. THE COMBINATION SWITCH WAS REPLACED AND THE MECHANIC STATED THAT THE REPAIR WAS UNSUCCESSFUL; THEREFORE, THE ORIGINAL PART WAS REINSTALLED. AFTER THE FAILED ATTEMPT TO REPAIR THE FAILURE, THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS DUE TO THE COMBINATION SWITCH. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 171,920 AND FAILURE MILEAGE WAS 150,000.
SECURITY LIGHT ON, LIGHTS FLASHING INSIDE CAR, CAR WILL NOT START, TOWED TO DEALER WHILE ON WARRANTY, THEY SAID NO PROBLEM. HAS HAPPENED 3 TIMES, LAST TIME CAR HAS FAILED TO START AND HAS SAT FOR 3 MONTHS. NO WARNING PRIOR TO THIS , IT JUST DOESN'T START. *TR
2003 CHEVY IMPALA WITH 61,000 MILES HAD TRANSMISSION REBUILT, REPLACE RADIATOR, HEATER CORE, WATER PUMP AND INTAKE MANIFOLD ALL DUE TO DEXCOOL DUMPING INTO ALL THE ABOVE FROM RADIATOR CALLED CHERVOLET AND DEXCOOL MANUFACTURE THEY BLAMED ONE ANOTHER FOR THE PROBLEM, NEITHER DID ANYTHING ABOUT. RESULTING IN $2293.87 WORTH OF REPAIRS AND NOT TO MENTION NO VEHICLE FOR OVER 3 WEEKS DOES NOT INCLUDE PRICE OF RENTAL FOR A WEEK OR SO AND TIME OFF FOR RUNNING VEHICLE TO REPAIR SHOPS. *TR
THE BCM IN THE 2003 CHEVY IMPALA HAS BEEN A VERY VERY BIG PROBLEM IN MY NEW CAR. I RECENTLY BOUGHT THIS CAR, AND HAD ALL TYPES OF PROBLEMS WITH THE LOCKS, LIGHT, RADIO, STARTING THE CAR, SECURITY LOCK, ETC. *TR
FAILING PAINT ON FRONT AND REAR BUMPERS OF WHITE IMPALAS. ON ALL WHITE IMPALAS FROM MY AREA THE PAINT IS FLAKING OFF OF THE BUMPERS, BOTH FRONT AND REAR, VERTICALLY IN CHUNKS ALONG THE CURVES TOWARD EITHER SIDE OF THE CAR. THIS ONLY APPEARS TO BE A CONDITION WITH THE WHITE MODELS, AND LOOKS LIKE THERE WAS NOT ENOUGH FLEX ADDED TO THE PAINT BEFORE APPLICATION. *TR
MY 2003 CHEVY IMPALA HAS THE PASSLOCK SECURITY SYSTEM AND OUT THE BLUE MY CAR WILL NOT START. THIS HAS OCCURRED 3 TIMES IN THE PAST 3 MONTHS. THE 1ST TIME IT STARTED RIGHT UP AT THE DEALER BUT THEY SAID THE FUEL PUMP WAS BAD. THE SECOND TIME WAS ON FATHERS DAY AND I WAITED 10 MINUTES AND IT STARTED UP. TOOK IT BACK TO THE DEALER BUT THEY JUST SAID WITHOUT A CODE THEY CAN'T DO ANYTHING. THIRD TIME I AGAIN WAITED 10 MINUTES AND IT STARTED. I JUST KNOW SOME DAY THAT TRICK IS NOT GOING TO WORK. WHY CAN'T GM ADMIT THERE IS A PROBLEM AND CORRECT THIS PROBLEM. ITS ALL OVER THE INTERNET AND PEOPLE ARE SPENDING TONS OF MONEY ON FIXES THAT DON'T SOLVE THE PROBLEM. *TR
THIS IS AN ONGOING PROBLEM WITH CHEVROLET CARS WITH "PASSLOCK" SECURITY. THE SECURITY BANNER WILL APPEAR IN THE DASH MONITOR. SHORTLY AFTER THIS THE CAR WILL NOT START FOR 10 TO 15 MINUTES,AFTER BEING SHUT OFF. THE ELECTRICAL SYSTEM IS IN PERFECT WORKING ORDER. DURING THIS TIME THE SECURITY BANNER ALTERNATES WITH THE BATTERY ICON. WITH THE IGN SWITCH IN THE ON POSITION. AFTER THE 10 TO 15 MINUTES THE CAR WILL CORRECT ITSELF AND START AS IF NOTHING HAPPENED. MY TRUE CONCERN HERE IS THAT,THIS IS MY WIFE'S CAR AND NOW SHE TELLS ME SHE LEAVES IT RUNNING AT THE GAS PUMP. FOR FEAR OF IT NOT STARTING. THIS IS WHERE SAFETY COMES IN. IS IT NOT POSTED ON ALL GAS PUMPS. TO SHUT OFF ENGINE? MANY OF THESE CARS ARE NOT UNDER WARRANTY. AND THE DEALERS FROM REPORTS I'VE READ SEEM TO THROW PARTS AT THIS PROBLEM AT THE CAR OWNERS COST. THERE SHOULD BE A RECALL ON THIS MATTER. BEFORE SOMEONE IS INJURED OR KILLED AT A GAS PUMP, WITH THEIR CAR LEFT RUNNING BECAUSE IT MAY NOT START. THANK YOU *TR
TRACTION CONTROL LIGHT AND ABS LIGHT BOTH CAN COME ON AT INTERMITTENT TIMES. BOTH HAPPEN WHEN TURNING INTO OR BACKING OUT OF A PARKING SPACE IN ANY SORT OF WEATHER INCLUDING PERFECTLY DRY CEMENT. I HAVE BEEN TOLD THAT THIS PROBLEM HAS LEAD TO ACCIDENTS WITH INDIVIDUALS BECAUSE YOU DON'T GET THE FULL BREAKING POWER WHEN MAKING TURNS. THIS HAPPENS ALSO WHEN MAKING SLOW TURNS AROUND ANY CORNER. THE PROBLEM IS NOW HAPPENING ALMOST ALL OF THE TIME WHEN MAKING TURNS. I HAVE BEEN TOLD TO REPLACE MY FRONT HUBS AS WELL AS THE WIRING HARNESSES BUT I HAVE BEEN READING UP ON IT AND HAVE SEEN THAT NONE OF THOSE THINGS HAVE WORKED FOR ANYONE AND THE PROBLEM CONTINUES TO COME BACK AFTER SPENDING OVER $1000 DOLLARS. *TR
MY SECURITY LIGHT STARTED TO FLASH THEN EVERYTHING WENT CRAZY FROM THERE LIGHTS BLINKING ON AND OFF DOORS LOCKING AND UNLOCKING THEN THE RADIO WILL SHOW LOCKED ON IT TRUNK WILL OPEN WHILE DRIVING DOWN THE ROAD. THE VEHICLE WOULD START ON COOL DAYS NOW THAT IT HAS TURNED HOT IT WILL NOT START AT ALL. I HAVE READ ALL KINDS OF COMPLAINTS ON THIS MATTER THIS ISSUE REALLY NEEDS TO BE LOOKED INTO AND ISSUE A RECALL I HAVE HAD NUMEROUS DEALERS TELL ME IT IS A BCM AND IT WILL COST APPROX 500.00 IF SO MANY OF THESE IMPALAS ARE HAVING THIS PROBLEM SOMEONE NEEDS TO DO SOMETHING OR TELL SOMEONE HOW TO FIX THIS WITHOUT PAYING 500.00. *TR
SECURITY LIGHT WOULD COME ON INTERMITTENTLY, DOOR LOCKS WON'T WORK, SOMETIMES CAR WOULDN'T START. SECURITY SYSTEM IS BAD. HAD TO HAVE A NEW IGNITION SWITCH. CAR STILL WON'T START. NOW NEEDS A BODY CONTROL MODULE. CAR STILL AT MECHANICS. I HAVE BEEN WITHOUT MY CAR FOR 60 DAYS. UNSURE WHAT BILL IS UP TO. CAR WOULD START OVERHEATING. OCCURRED 3-5 TIMES BEFORE IT WAS DIAGNOSED AND FIXED. IT WAS THE LOWER INTAKE MANIFOLD GASKET. REPLACED IT FOR AROUND $600.00. HEADLIGHTS GO OUT WHILE DRIVING. MECHANIC AND DEALER HAS NEVER BEEN ABLE TO FIGURE OUT WHY. NOTHING HAS BEEN DONE TO FIX THE PROBLEM. CAR WOULD START KNOCKING AND RIDE ROUGH TO THE POINT THAT IT COULDN'T BE DRIVEN. IT OCCURRED 2 TIMES ON DIFFERENT BOLTS. ROCKER ARM BOLTS WERE BLOWN OUT OF THE HEAD. FIXED FOR $300.00 EACH TIME. *TR
I HAVE A 2003 CHEVROLET IMPALA THAT STARTED HAVING PROBLEMS NOT STARTING. MY WIFE HAS BEEN STRANDED SEVERAL TIMES AND WHEN I WOULD ARRIVE THE CAR WOULD START. I STARTED HAPPENING EVERY TWO WEEKS OR SO NOW IT HAPPENS EVERY TIME WE USE THE CAR. IF YOU IT SET FOR 10 TO 30 MINUTES IT WILL START. I HAVE FOUND THAT IF YOU REMOVE THE FUSE TO THE BCM FOR ABOUT 30 SEC THE CAR WILL START . I HAVE READ SEVERAL WEB SITE ABOUT THE PROBLEM AND THEY SAY THAT COST $500 TO HAVE THE PROBLEM REPAIRED BY A DEALER. I BELIEVE THAT WITH AS MANY PEOPLE ARE HAVING THE SAME PROBLEM THERE SHOULD BE A INVESTIGATION WHY GM ISN'T RECALLING CARS WITH THIS PROBLEM. *TR
ABOUT 1 YEAR AGO MY 2003 IMPALAS HEAT GAUGE STARTED ACTING FUNNY LIKE THE CAR WAS OVERHEATING BUT THEN IT WOULD GO BACK TO NORMAL. IT WAS COOL OUT ABOUT THAT TIME OF YEAR AND I ALSO NOTICED THE CAR HAD NO HEAT. I REPLACED THE THERMOSTAT THINKING THAT WAS THE PROBLEM BUT IT DID NOT HELP AND THE PROBLEM PERSISTED. MY HUSBAND THEN NOTICED THAT THE COOLANT LEVEL WAS LOW AND ADDED MORE. THAT ALSO DID NOT FIX THE PROBLEM, AND ABOUT A WEEK LATER WE NOTICED THE COOLANT WAS LOW AGAIN. WE LOOKED FOR THE LEAK AND COULD NOT FIND ONE. I FINALLY TOOK THE CAR TO THE DEALERSHIP AND THEY AUTOMATICALLY KNEW WHAT THE PROBLEM WAS AND STATED IT WAS A PROBLEM WITH THE 3400 SERIES ENGINE. WE PAID NEARLY $700 TO HAVE THE CAR FIXED. I HAVE RECENTLY NOTICED THAT MY COOLANT LEVEL AGAIN IS LOW BUT CAN NOT DETECT ANY OF THE SAME PROBLEMS AS BEFORE, I STILL HAVE HEAT AND A/C AND THE HEAT GAUGE IS NOT FLUCTUATING BUT I HAVE BEEN LOOKING AROUND AT RECALLS SOME FORUMS ABOUT THE SAME TYPE OF CAR AND HAVE DISCOVERED MANY OTHERS ARE HAVING THE SAME TROUBLE, BUT THERE IS NO RECALL FOR THE 3400 SERIES MOTOR AS THERE IS FOR THE 3800. *TR
DURING OUR VACATION ABOUT 200 MILES FROM OUR HOME, WITHOUT WARNING, OUR 2003 IMPALA LS WITH 114K MILES STARTED RUNNING VERY BADLY. AFTER GOING TO SEVERAL REPAIR SHOP AND 8 HOURS LATER RODNEY'S MUFFLER IN MERIDIAN, MISSISSIPPI REPLACED THE CATALYTIC CONVERTER FOR A VERY REASONABLE PRICE AND WE HAVEN'T HAD ANY PROBLEMS WITH IT YET. I HAVE HEARD THAT THERE IS AN EXTENDED WARRANTY ON EMISSION PARTS AND WONDER IF THIS SHOULD HAVE BEEN COVERED. *TR
CAR WOULDN'T START AT RANDOM ON DAY, WOULDN'T CRANK, SECURITY LIGHT WOULD FLASH WHEN KEY WAS TURNED TO ON, TOOK IT TO DEALER AND THEY SAID IT WAS THE PASSLOCK SENSOR AND IGNITION SWITCH. ABOUT A WEEK LATER DID THE SAME THING, NO CRANK AND SECURITY LIGHT FLASHING, THEY REPROGRAMMED IT AGAIN AND SAID THAT THE BCM MIGHT BE GOING OUT. DIDN'T HAVE A PROBLEM WITH IT FOR ABOUT 3 WEEKS, THEN IT DID THE SAME THING AGAIN. CAR SAT FOR ABOUT A WEEK BEFORE TAKING IT TO THE DEALER AND THEY JUST HAD TO JUMP THE CAR AND IT STARTED. AFTER I GOT IT BACK THE THIRD TIME THE CHECK ENGINE LIGHT WAS ON, THE AUTO LOCKS AND HEADLIGHTS DID NOT WORK. NOW ABOUT 3 MONTHS LATER, CAR IS DOING THE SAME THING AGAIN... *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE MECHANIC CALLED TO FILE THE COMPLAINT BECAUSE THE CONTACT DOES NOT REMEMBER MOST OF THE DETAILS OF THE INCIDENT. THE MECHANIC STATED THAT THE CONTACT, A POLICE OFFICER, WAS DRIVING THE VEHICLE AND SWERVED TO AVOID A DEER. THE VEHICLE STRUCK A GUARDRAIL ON THE FRONT DRIVER'S SIDE AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE SUSTAINED MAJOR DAMAGE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
WHILE DRIVING ON A BUSY TWO LANE HIGHWAY AT 4:00 AM MY HEADLIGHT SUDDENLY WENT OUT. I COULD NOT GET THEM TO TURN BACK ON, AND COULD NOT SEE WHERE I WAS AT ON THE ROAD. I DID MANAGE TO SAFELY PULL TO THE EDGE OF THE ROAD, AND AFTER TRYING SEVERAL THINGS TO RESTORE LIGHTS, I WAS ABLE TO HOLD THE DIMMER SWITCH BACK AND GET HIGH BEAM LIGHTS. I WAS ABLE TO COMPLETE MY TRIM TO WORK, USING ONLY HIGH BEAMS. EVERY TIME I TRIED TO USE LOW BEAMS THE LIGHTS WOULD COMPLETELY GO OUT. *TR
I BOUGHT 4 NEW TIRES AT SEARS IN WLILMINGTON, N.C. LAST MAY, I HAVE PUT LESS THAN 12,000 MILES ON THESE TIRES. BEGINNING IN ;APRIL OF 08, I STARTED TO NOTICE A LOW TIRE AND PROCEEDED TO THE STATION TO PUMP IT UP. AS I WAS PUTTING AIR IN THE TIRE I HEARD AIR ESCAPING AND MOVED THE VALVE STEM AND IT WAS LOOSE. I PUT ENOUGH AIR IN IT TO GET AROUND THE CORNER TO THE SERVICE STATION AND HE SAID IT WAS THE STEM. I WAS TRYING TO DECIDE HOW I WAS GOING TO AFFORD A NEW TIRE AND HE SAID THAT HE COULD REPLACE THE VALVE STEM. HE CHARGED ME $10. THIS HAPPENED ABOUT THREE WEEKS LATER AND THEN AGAIN THIS WEEK, MAY 21! THREE TIRES OUT OF FOUR HAVE HAD THE STEMS REPLACED. I HAVE BEEN DRIVING OVER 40 YEARS AND HAVE NEVER HAD THIS HAPPEN TO A TIRE, I DIDN'T EVEN KNOW THE STEMS COULD BE REPLACED. I CALLED SEARS AND THEY TOLD ME TO BRING A RECEIPT FOR FIXING THE TIRES AND THEY WOULD REFUND THE MONEY. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. 3,000 MILES AFTER SHE PURCHASED THE VEHICLE SHE HAD BRAKE FAILURE. ON APRIL 8, 2003, DEALER REPLACED REAR ROTORS, NOV. 19, 2003 FREED UP SLIDERS, MARCH 26, 2004 FULL ROTOR ASSEMBLY REPLACED IN FLORIDA, JUNE 7, 2005 COMPLETE BRAKE CHANGE. AUG. 16, 2005 RESURFACED BRAKES AND ROTORS, JAN. 16, 2006 REFACED REAR ROTORS, JUNE 30, 2006 REPLACED REAR ROTORS AND REFACED FRONT ROTORS, JAN. 10, 2007 RESURFACE WORK NEEDED TO BE DONE BUT DID NOT PERFORM REPAIRS, MAY 23, 2007 REPLACED ALL 4 ROTORS. THE CONTACT PAID FOR THE REPAIRS, MAY 22, 2008, REPLACED REAR PADS AND SERVICED CALIPERS. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS AND FEEL AS THOUGH THEY HAVE DONE ALL THEY CAN TO REMEDY TO FAILURE. THE FAILURE MILEAGE WAS 3259 AND THE CURRENT MILEAGE WAS 50295. UPDATED 7/3/08 *CN THE PASSENGER SEAT HEATER AND REAR WINDOW DEFOGGER WERE INOPERATIVE. THERE WAS A NOISE COMING FROM THE STEERING. THE DEALER LUBED THE INTERMEDIATE SHAFT. THE REAR STABILIZER SHAFT AND LINK WAS REPLACED. UPDATED 07/15/08. *JB
DRIVING AT NIGHT USING THE AUTO HEADLIGHT FUNCTION, THE HEADLIGHT FAIL (QUIT) ON HIGHBEAM. AT 75 MPH THIS CAN BE A LIFE THREATENING EXPERIENCE, I WAS LUCKILY ON A STRAIGHT ROAD AT THE TIME. WHEN IT HAPPENED I TRIED TURNING THE LIGHTS ON WITH THE SWITCH, PUSHED AND PULLED IT AND THAT DID NOT WORK. I CAME TO A STOP AND WAS GOING TO GET OUT OF THE CAR AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED ABOUT 9 TIMES. IT ONLY DOES IT ON HIGH BEAM SETTING, IT HAS NOT DONE IT WHEN THE SWITCH IS PULLED TO THE "ON" POSITION AS OF YET. *TR
2003 CHEVROLET IMPALA INVOLVED IN FRONT END COLLISION INTO THE SIDE OF A 2000 CHEVROLET CORVETTE. IMPALA AIRBAGS DID NOT DEPLOY EVEN THOUGH THE FRONT AIRBAGS ON THE CORVETTE DID. *TR
PASSLOCK SYSTEM ON 2003 IMPALA KEEPS LOCKING OUT THE FUEL SYSTEM KEEPING THE CAR FROM STARTING. THE IGNITION SWITCH WAS PREVIOUSLY REPLACED FOR THIS REASON, NOW IT'S HAPPENING AGAIN. *TR
MY 2003 CHEVROLET IMPALA THE SPEEDOMETER READS 140 MILES AT ALL TIME OR SHOWS NOTHING. *TR
MY IMPALA BEGAN TO HAVE ISSUES WITH THE THERMOSTAT READING GOING FROM COOL TO HOT EXTREMELY QUICK AND THE RED CHECK ENGINE LIGHT CAME ON. I HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THAT THESE VEHICLES ARE NOTORIOUS FOR INTAKE MANIFOLD ISSUES AND THAT THIS IS THE CAUSE OF MY PROBLEM. I WAS ALSO TOLD THAT CHEVROLET IS AWARE OF THIS PROBLEM AND STILL REFUSES TO ISSUE A RECALL. IT WILL COST APPROXIMATELY $1,500.00 TO REPAIR THE VEHICLE AND IF REPAIRS ARE NOT MADE, THE VEHICLE WILL CONTINUE TO HAVE A SLOW LEAK OR EVENTUALLY, THE ENGINE WILL GO COMPLETELY. *TR
I RECENTLY FOUND THAT THE INTAKE MANIFOLD GASKET FAILS ON THE CHEVROLET 3.8 V6 AND THAT CHEVROLET HAS KNOWN OF THE PROBLEM FOR YEARS AND HAS NOT CORRECTED THE PROBLEM. I TRAVEL CROSS COUNTRY REGULARLY IN MY 2003 IMPALA WITH THE 3.8 ENGINE AND AM CONCERNED THAT THE ENGINE WILL FAIL ON THE HIGHWAY AND COULD CAUSE SERIOUS ACCIDENT. BEFORE I KNEW THAT GM WAS AWARE OF THIS PROBLEM I OWNED A 2000 S-10 PICK UP AND HAD THE GASKET REPLACED FOR OVER $700 DOLLARS. I NOW FACE THE SAME EXPENSE OR MORE TO FIX THE IMPALA. I FEEL THAT GM SHOULD HAVE RECALLED AND FIXED HIS PROBLEM BECAUSE HEY WERE AWARE OF THE DEFECT IN THE GASKET AND PLASTIC COOLANT PART GOING THROUGH THE VALVE COVER. *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS SHUT OFF. THE FIRST FAILURE, THE LIGHTS ILLUMINATED AGAIN AND THE SECOND TIME, THE CONTACT COULD ONLY USE THE HIGH BEAMS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 73,500 AND FAILURE MILEAGE WAS 53,500.
2003 CHEVY IMPALA -- INTAKE MANIFOLD GASKET -- TOLD FACTORY PUTS ON PLASTIC ONES THAT DO NOT LAST, CAUSING OIL LEAKAGE AND POSSIBLE DAMAGE TO THE MOTOR IF NOT CORRECTED IN TIME - DID NOT SEE ANY RECALL ON THIS ISSUE -- WHY??? *TR
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED AND WOULD NOT ENGAGE. THE DEALER REPLACED THE MODULE AND THERE HAD BEEN NO FURTHER OCCURENCES. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WORKED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 75,100 AND FAILURE MILEAGE WAS 75,047. UPDATED 05/21/08 *BF THE CONSUMER STATED THE DEALERSHIP REAPIRED THE PROBLEM. UPDATED 05/20/08. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Chevrolet Impala → · Every Impala year → · How the figures are calculated →