Page 4 of 15 · complaints 151–200 of 742

2001 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Electrical System
Filed Aug 14, 2014VA

CAR REFUSES TO START. SECURITY SYSTEM LOCKS UP AND IT WON'T START FOR 10 MINUTES. SIGNAL LIGHTS WON'T WORK WHEN NEEDED. MAY WORK ONE DAY, THE NEXT, NO. THIS HAS BEEN A PROBLEM FOR 6 YEARS. THE MOST RECENT EPISODE WAS 8/13/14. I HAVE HAD IT IN THE SHOP 2-3 TIMES AFTER I BOUGHT IT WITH NO SATISFACTION. GETTING REALLY TIRED OF THIS!! I REALLY WOULD LIKE SOME ANSWER TO MY PROBLEM. IT IS GETTING WORSE ABOUT NOT STARTING. ON 3 DIFFERENT OCCASIONS, IT TOOK 20 MINUTES INSTEAD OF 10. *TR

Equipment Adaptive/Mobility
Filed Aug 7, 2014102,000 milesMI

AT TIMES CAR NOT STARTING WITH KEY, HAVE TO USE KEYLESS AUTO START IN THOSE CASES. REPLACED BATTERY AND REALIZED LATER THAT THE BATTERY WASN'T THE CAUSE. STARTED DOING IT AFTER HAD KEYLESS ENTRY INSTALLED IN DECEMBER, HAS HAPPENED MULTIPLE TIMES. DIDN'T HAPPEN FOR SEVERAL MONTHS BUT JUST HAPPENED YESTERDAY. *TR

Service Brakes
Filed Aug 7, 2014115,000 milesMI

WE BOUGHT THIS CAR WITH APPROXIMATELY 98,000 MILES - GAS GAUGE HASN'T WORKED FROM BEGINNING. BACK IN MAY HAD WHEEL BEARINGS CHANGED AND EVER SINCE ABS COMES ON CONSTANTLY WHILE APPLYING BRAKE AND SLOWING DOWN. ABS LIGHT COMES ON AT TIMES. ABS WILL KICK IN ABOUT 3 TIMES AFTER APPLYING BRAKES. NEPHEW SCANNED IT TO SEE CODES AND THEY WERE: C1221 LF WHEEL SPEED SENSOR INPUT SIGNAL IS 0 C1222 RF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. IS THERE A RECALL FOR THIS ISSUE??? *TR

Air Bags
Filed Aug 6, 2014135,000 milesNY

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IDLING, THE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 09/21/15*LJ

Engine
Filed Jul 31, 2014153,000 milesIL

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

Engine
Filed Jul 30, 201460,000 milesCA

TL * THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHEN THE VEHICLE WAS IN USE FOR LONG PERIODS OF TIME, THE ENGINE WOULD CAUSE THE HOOD TO BECOME EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/15/14*LJ UPDATED 1/15/15 *JS

Electrical System
Filed Jul 26, 2014GA

THIS AUTO THEFT SYSTEM,PASS-LOCK IN THE IGNITION HAS CAUSED MYSELF AND MANY OTHER IMPALA OWNERS TO BE STRANDED IN THE ALL KINDS OF UNBEARABLE WEATHER,AND UNSAFE CONDITIONS.THE CARS AFTER BEING SHUT OFF WILL NOT START AGAIN UNTIL MAYBE 20 MIN LATER.MY CAR WOULD NOT START AFTER TWO DAYS I HAD TO LEAVE IT IN THE MALL PARKING LOT UNTIL I COULD FIND SOMEONE TO TOW IT FOR ME,THERE I WAS STRANDED A SECOND TIME WITH MY CHILDREN IN THE CAR AND IT WAS ABOVE 90 DEGREES OUTSIDE.THIS IS VERY INCONVENIENT I DO NOT HAVE THE MONEY FOR A MECHANIC TO GUESS AT WHATS WRONG WITH MY VEHICLE.ITS NOT THE STARTER,OR BATTERY PLEASE DO A RECALL ON THIS ISSUE. *TR

Air BagsCrash1 injured
Filed Jul 25, 2014PA

I WAS DRIVING DOWN THE ROAD ON DAY AND LOST TOTAL CONTROL OF MY VEHICLE AND HIT A GUIDE RAIL . I BOUNCED OFF THE GUIDE RAIL AND THE CAR STARTED SPINNING AND ANOTHER GUY HAD HIT ME AND I WENT HEAD ON INTO THE GUIDE RAIL . MY AIRBAGS DIDN'T DEPLOY AND I HAD MINOR INJURY (PAIN IN NECK AND BACK, MY GLASSES BROKE AND IHIT MY HEAD OFF THE STEERING WHEEL) I'M PRETTY SURE MY CARE IS TOTALED BECAUSE THE FRAME IS BENT AND BROKE. *TR

Electrical System
Filed Jul 18, 2014IN

MY INFANT AND I WAS STRANDED FOR 3 DAYS MY CAR WOULD NOT START ALL THE LIGHTS CAME ON BUT WOULD NOT SAY ANYTHING.. WHEN I INVESTIGATED ONLINE I WAS INFORMED THOUSANDS OF PEOPLE ARE HAVING THIS SAME ISSUE AND IT WAS THE SECURITY SYSTEM/IGNITION THAT LOCKED ME OUT OF MY OWN CAR .. *TR

Electrical System
Filed Jul 7, 2014155,000 milesTN

SECURITY SYSTEM IS ALWAYS LOCKING UP I HAVE TO WAIT 10 MINUTES BEFORE I CAN START CAR... I ALSO KNOW SEVERAL OTHER IMPALA OWNERS AND THIS IS A PROBLEM FOR THEM TOO.. IT'S A VERY BIG INCONVENIENCE ESPECIALLY WHEN YOU SHOW UP TO WORK LATE BECAUSE OF IT... IT IS SO MUCH OF A PROBLEM I WILL NEVER BUY ANOTHER IMPALA AND PROBABLY NEVER PURCHASE A CHEVY EVER AGAIN! *JS

Engine
Filed Jun 24, 2014160,000 milesOH

DRIVING ON THE EXPRESSWAY GOING 60MPHS MY CAR JUST CUTS OFF EVERYTIME. *TR

Structure › BodyCrash
Filed Jun 17, 2014150,012 milesPR

WHILE DRIVING THROUGH WINDING ROAD, FRONT LEFT TIRE WENT INTO POTHOLE CAUSING IGNITION SWITCH TO TURN ENGINE OFF AND LOST POWER STEERING, CAUSING LOSS OF CONTROL AND CRASH. *TR

Air Bags
Filed May 28, 2014100,000 milesVA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE SENSING DIAGNOSTIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V371000 (AIR BAGS) AND IN NHTSA CAMPAIGN ID NUMBER: 00V244000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed May 26, 2014181,000 milesVA

THE CAR WILL NOT START. DUE TO SECURITY SYSTEM. THEN I FOUND OUT THAT I HAD TO WAIT 10 MINUTES FOR THE CAR TO START. *TR

Fuel System, Other › Storage › Fuel Gauge System
Filed May 17, 2014157,000 milesTX

WHEN YOU START THE CAR THE FUEL GAUGE ALWAYS STAYS ON FULL AND I CAN NEVER TELL HOW MUCH GAS IS IN THE TANK. *JS

Air BagsCrash
Filed Apr 30, 2014150,000 milesCT

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED WAS DRIVING APPROXIMATELY 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S FRONT END BUMPER SUSTAINED MODERATE DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THERE WAS NOT A RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Unknown or Other
Filed Apr 17, 2014OH

WE HAVE A 2001 IMPALA THAT'S BEEN DOWN FOR AWHILE EVERYONE SAID IT WAS THE IGNITION SWITH SO WE CHANGED IT WE ALSO CHANGED THE HAZARD SWITCH BUTTON AND STILL NOTHING AND THE BATTERY WONT HOLD A CHARGE WHEN IT WAS RUNNING BATTERY LIGHT WOULD FLASH ON AND OFF. *TT

Air BagsCrash2 injured
Filed Apr 13, 2014170,000 milesCA

I WAS DRIVING ON THE FREEWAY IN TRAFFIC AND I SWITCH LANE TO CARPOOL LANE. AS I WAS PICKING UP SPEED WHEN I WAS REAR ENDED FROM BEHIND PUSHED DOWN FORWARD FURTHER AND MY CAR TURNED AND SLAMMED ONTO THE CENTER DIVIDER LANE. AFTER MY CAR STRUCK CENTER DIVIDER LANE SAME CAR WHO HIT ME HAS NOT SLOWED DOWN AND HIT ME AGAIN ON HIGH IMPACT BEHIND DRIVER SIDE PASSENGER DOOR AND GAS TANK SMASHING ONTO MY REAR WHEEL. NONE OF THE AIR BAGS DEPLOYED IN MY CAR. I AM 5'1 IN HEIGHT AND WEIGHT ABOUT 133LB. WE BOUNCED AROUND AS WELL AS MY BACKSEAT PASSENGER WHO IS MY DAUGHTER WHO WAS SEATING IN A BOOSTER SEAT AND WE WERE BOTH WEARING SEAT-BELTS. WHEN THE CAR HIT US SIDEWAYS AND JERKED US AROUND MY HEAD SLAMMED BY THE DOOR PANEL AND BUSTED MY HEAD OPEN WHICH CAUSED IT TO BLEED BADLY. BELIEVE IT WAS THE INITIAL IMPACT FROM THE REAR MY KEYS FLEW OUT OF THE IGNITION AND ON TO THE FLOOR IN THE BACKSEAT FLOOR FIREFIGHTER HAD TO SEARCH BECAUSE I TOLD THEM AS SOON AS THEY SHOWED UP "MY CAR IS STILL RUNNING I DON'T KNOW WHERE THE KEYS ARE AT!" THE IGNITION WAS STILL IN ON POSITION AS IF THE KEY WAS IN IT. MY DOORS ON DRIVER SIDE AND BEHIND DRIVER SIDE WAS SMASHED AND MY CAR SHIFTED OUT OF ITS ALIGNMENT THAT EVEN MY DAUGHTER WHO WAS IN THE REAR SEAT BEHIND THE FRONT PASSENGER SIDE OF MY CAR HER DOOR COULD NOT BE OPENED BY THE FIRE DEPARTMENT. WE WERE BOTH REMOVED FROM THE FRONT PASSENGER SIDE DOOR AND AMBULANCE TRANSPORTED US TO HOSPITAL. MY DAUGHTER WHO IS 10 YEARS OF AGE WAS SHAKEN UP SICK TO HER STOM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 12, 2014113,000 milesWI

THE PLENUM ON THE INTAKE MANIFOLD WAS WARPED DUE TO A BAD INTAKE MANIFOLD AND NOW ANTIFREEZE AND OIL ARE BEING RELEASED AND ARE CAKING ON MY MAX AIRFLOW SENSOR AND MAP SENSOR. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM. I THINK IT'S ABOUT TIME THAT GM MADE A RECALL ON IT BECAUSE IT IS NOT AN EASY OR, FOR THE PEOPLE WHO DON'T KNOW A BUMPER FROM A FENDER, IT IS A VERY EXPENSIVE FIX. ESPECIALLY WHEN YOU BRING IT TO A MECHANIC AND THEY KEEP CHARGING YOU $300 TO CHANGE YOUR MAX AIR FLOW SENSOR AND YOU DON'T KNOW ANY BETTER. *JS

Electrical System
Filed Apr 6, 2014NV

SOMEBODY BROKE INTO MY CAR STOLE MY RADIO AND EVERY SINCE THEN THE CAR WONT START SOMETIMES. IT WAS DOING IT BEFORE THEY STOLE THE RADIO BUT NOW ITS WORSER. *TR

Electrical System
Filed Apr 4, 2014160,000 milesKY

I HAVE A 2001 IMPALA DIES GOING DOWN THE ROAD. THE ELECTRICAL GAS GAUGE SECURITY LIGHT OIL LIGHT TEMPERATURE GAUGE DO NOT WORK NOW. YOU CAN GO TO THE STORE. COME OUT CAR WON'T START AND SOME TIMES IT WON'T START FOR DAYS OR WEEKS. SOMETIMES I SMELL OIL BURNING. IF THE BUZZER GOES OFF IN THE CAR THE CAR WON'T START YOU CAN GO DOWN THE ROAD IF YOU HEAR THE SICK SOUNDING DOOR BUZZER GO OFF BE PREPARED TO STOP. TOOK IT TO THE SHOP THEY CAN'T FIGURE OUT WHAT IT IS. MOST THE TIME ITS RUNNING FINE WHEN THEY GET IT. *TR

Engine
Filed Apr 4, 2014130,000 milesMI

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.

Electrical System › Ignition › Switch
Filed Apr 3, 2014100,000 milesOH

THE IGNITION SWITCH BEGAN HAVING A "PASSLOCK" PROBLEM. ESSENTIALLY, ON A MORE REGULAR FREQUENCY, THE CAR WOULD NOT START BECAUSE IT THOUGHT IT WAS BEING STOLEN. A RESET PROCEDURE TOOK 15 MINUTES PLUS. FIXING THE PROBLEM REQUIRED THAT I REPLACE THE IGNITION SWITCH. I ARGUED THAT GM SHOULD FIX THIS PROBLEM AT THEIR EXPENSE SINCE IT WAS PREVALENT ON MANY GM MODELS AND MODEL YEARS (I ALSO HAD TO HAVE THIS SAME ISSUE FIXED ON A 2004 SATURN ION). IN ADDITION, I LISTED SEVERAL SITUATIONS WHERE THIS COULD BE A SAFETY ISSUE (CAR STOPPED ON RAILROAD TRACKS AND COULD NOT GET IT STARTED, COULD NOT START CAR IN PARKING LOT WHEN FACED WITH A BURGLARY, HAVING TO GET HELP FROM STRANGERS, ETC.) GM WOULD NOT HELP WITH THE ISSUE AND THE TOTAL COST WAS BORN BY ME. THE ABOVE SHOWS THAT GM IGNITION SWITCHES HAVE NOT ONLY HAD THE ISSUE RELATED TO TOO MANY KEYS ON A KEY CHAIN / BUMPS THAT MOVED IT OUT OF THE RUN POSITION. CUSTOMERS PAID MANY MILLIONS OF DOLLARS TO FIX THIS PASSLOCK / IGNITION SWITCH PROBLEM IN ORDER TO BE ABLE TO CONTINUE TO SAFELY OPERATE THEIR VEHICLES. I FEEL THAT THIS "PASSLOCK" RELATED IGNITION SWITCH ISSUE SHOULD BE LOOKED INTO ALONG WITH THE CURRENT IGNITION SWITCH RECALL. *TR

Air BagsCrash1 injured
Filed Apr 3, 2014187,000 milesFL

AIR BAG DID NOT DEPLOY CAUSING STRAIN OF NECK MUSCLES, UPPER BACK INJURY, BILATERAL STRAIN, CONTUSION OF MULTIPLE SITES OF MY LOWER LIMBS BILATERAL. THERE HAVE BEEN SEVERAL RECALLS ON THE IMPALA BUT DUE TO NEGLIGENCE OF GMC I AM IN PAIN MY CAR WAS TOTALED AND I HAVE TO PURCHASE A NEW CAR. I WILL NEED ASSISTANCE IN PRICE, PAYMENTS, EXTENDED MAINTENANCE WARRANTY AT YOUR COST AND DELIVERY OF NEW VEHICLE TO ADDRESS I PROVIDE NO FEE ALSO INCLUDE TAG PAYMENTS. I CONTACTED YOUR COMPLAINT DEPARTMENT LAST NIGHT AND WAS TOLD THAT I WILL BE COMPENSATED IN THIS WILL BE TAKEN CARE OF AS CHEVROLET ALWAYS TAKES CARE OF THEIR BEST CUSTOMERS. *TR

Service Brakes
Filed Apr 2, 201489,000 milesKS

THE ANTILOCK BRAKING SYSTEM STARTED MALFUNCTIONING AT ABOUT 89000 MILES. IT APPEARED TO BE A FAULTY WHEEL HUB. AFTER REPLACING THE PASSENGER SIDE FRONT, IT WENT AWAY FOR ABOUT 3 DAYS. THEN IT WAS THE DRIVER'S SIDE FRONT THAT NEEDED REPLACED. (BOTH THREW OUT CODES FOR EXCESSIVE WHEEL SPEED VARIATION, AS WHEEL AS WHEEL SPEED SENSOR OUTPUT 0.) TWO WEEKS TO THE DAY AFTER REPLACING THE PASSENGER SIDE FRONT, IT "WENT BAD" AGAIN. WE CHANGED IT AGAIN, JUST TO BE SURE, AND AT THIS POINT, IT APPEARS TO BE IN THE WIRING HARNESS. AFTER INSPECTING EVERYTHING WITHIN ABOUT 2 FEET OF THE WHEELS, IT LOOKS LIKE IT'S FARTHER UP THE LINE. THE ABS UNIT WILL CYCLE A FEW TIMES BEFORE THE ABS LIGHT KICKS ON TO SAY THERE'S A PROBLEM. UNTIL THIS HAPPENS (ONCE THE LIGHT IS ON, THE ABS SYSTEM STOPS KICKING IN) BRAKING IS ALMOST UNRESPONSIVE, AND AT BEST, INTERMITTENT. FROM EVERYTHING WE CAN TELL, THIS IS A SERIOUS AND ALL TOO COMMON PROBLEM WITH THESE CARS. AGAIN, I BELIEVE THE PROBLEM IS EITHER FARTHER UP THE HARNESS, OR WHERE IT SPLICES INTO THE REST OF THE HARNESS. NEITHER OF WHICH CAN BE ACCESSED WITHOUT TAKING OFF PRETTY MUCH THE FRONT OF THE CAR. I SHOULD ALSO AD THAT THIS VEHICLE ONLY HAS 4 WHEEL ANTI-LOCK BRAKES, NOT THE ADDITIONAL TRACTION CONTROL UNIT. *TR

Electrical System
Filed Apr 1, 201432,000 milesCO

WE BOUGHT A CHEVROLET IMPALA NEW IN 2001. WITHIN THREE YEARS WE EXPERIENCED INTERMITTENT SHUTDOWNS OF THE CAR. SEVERAL TIMES THE AUTO JUST QUIT ON EXPRESSWAYS, BUT GETTING OVER TO THE SIDE OF THE ROAD WE WOULD TURN THE KEY OFF AND THEN IT WOULD START PERFECTLY. THIS OCCURRED PERHAPS 5 TIMES IN THE FOLLOWING 3-4 YEARS. IT WAS A DANGEROUS SITUATION. FINALLY WE TOOK IT IN TO THE DEALERSHIP WHERE THEY HAD IT FOR 5 DAYS FINDING NOTHING WRONG. WE STARTED CALLING MECHANICS, CONTACTED GENERAL MOTORS EXECUTIVE OFFICES (AN AMY GREEN) AND OTHER SOURCES. SEVERAL MECHANICS INFORMED ME TO HAVE THE CRANKSHAFT SENSOR REPLACED. I "FORCED" THE DEALERSHIP TO REPLACE IT AND HAVE NOT HAD A PROBLEM SINCE. THIS WAS A DANGEROUS SITUATION AS A SHUT DOWN AT HIGH SPEEDS A SCARY PROPOSITION. WITH ALL OF GM'S CURRENT (2014) HANDLING OF DANGEROUS SITUATIONS, WE THOUGHT IT TIME TO COMMENT ON THIS ONE. OF COURSE ALL THIS GM WORK WAS AT OUR EXPENSE. I FOOLISHLY BOUGHT A NEW 2006 CHEV. DIESEL 2500 PICKUP AND HAD THE WHOLE BACK BRAKING SYSTEM RUST UP WITHIN 3 YEARS, BUT THAT'S A DIFFERENT STORY. *TR

Electrical System
Filed Mar 25, 2014NJ

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH FAILURE, CAUSING A LOSS OF ELECTRICAL POWER. *SMD THE DEALER INFORMED THE CONSUMER, THE IGNITION SWITCH NEEDED TO BE REPLACED. *JB

Electrical System
Filed Mar 17, 2014130,000 milesIL

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY BUT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Mar 14, 201439,750 milesOK

MORNING OF MAY, ENTER CAR AND TRIED TO TURN KEY TO ON POSITION TO START, WITH NO LUCK. WIGGLE KEY IN LOCK SEVERAL TIMES TO FINALLY RELEASE KEY SO IT WOULD MOVE INTO STARTING MODE. THIS HAS BEEN A MAJOR PAIN, IT HAS GOTTEN BAD ENOUGH THAT KEY WILL JUST PULL OUT OF LOCK ASSEMBLY EVEN IN RUNNING MODE. GM HAS KNOW ABOUT THIS PROBLEM FOR SOME TIME,AND SHOULD APPLY A RECALL ON THIS ITEM EVEN AS FAR BACK AS MY 2001 IMPALA, WOULD HATE TO HAVE CAR SHUT OFF DURING DRIVING MODE OF JUST LEFT STRANDED FOR A STUPID IGNITION KEY ASSEMBLY PROBLEM. PLEASE TRY TO HELP IN THIS AREA. THANKS *TR

Engine
Filed Mar 13, 2014CA

THE COOLING OVERHEAT LIGHT WENT ON AND THE CAR TURNED OFF ON ME AND MY CHILD ON THE EXIT OF THE 170 FWY, IT NOW MAKES A SCREECHING SOUND LIKE METAL, THE RADIATOR LEAKS AND SOMETHING SMELLS BURNED, THE MECHANIC I WENT TO THAT WAS CLOSE BY SAID I HAVE TO NOW REPLACE THE ENGINE AND OTHER EXPENSIVE ITEMS THAT SEEM TO FALL UNDER THE 2001 IMPALA RECALLS, MY FUEL PUMP HAS AN ISSUE AS WELL AND THE ELECTRICAL PROBLEM EVEN WORSE IT TURNS OF AND ON AS IT PLEASES. *TR

Electrical System
Filed Feb 27, 2014125,975 milesNY

WAS DRIVING ON INTERSTATE DOING ABOUT 70/72 MILES AN HOUR WHEN CAR SHUT OFF . LOST POWER STEERING, POWER BRAKES & LIGHTS. MANAGED TO GET IT TO THE SHOULDER OF THE ROAD & STOPPED. CAR DID RESTART. CAR SHUT OFF SEVERAL TIME AFTER THAT WHEN SLOWING DOWN FOR A STOP LIGHT OR STOP SIGN. SPENT OVER $600.00 TRYING TO GET IT FIXED. FEEL GM SHOULD HAVE ADVISED THEIR DEALERSHIPS ABOUT THE PROBLEM WHEN IT WAS DISCOVERED IN 2004. IF DEALERSHIP HAD BEEN AWARE OF PROBLEM THEY WOULD HAVE BEEN ABLE TO FIX IT INSTEAD OF TRYING SEVERAL OTHER COSTLY THINGS. I WOULD STILL BE DRIVE THE IMPALA & NOT MAKING A CAR PAYMENT. *TR

EngineFire
Filed Feb 19, 2014110,000 milesFL

TL* THE CONTACT OWNS A 2001 CHEVY IMPALA. THE CONTACT STATED THAT APPROXIMATELY 10 MINUTES AFTER PARKING THE VEHICLE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT INDICATED THAT SMOKE AND FLAMES WERE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER BUT WAS UNSUCCESSFUL. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT, WHO CONFIRMED THAT THE FIRE HAD COME FROM THE ENGINE. THE CONTACT INDICATED THAT PRIOR TO PARKING THE VEHICLE, A SLIGHT ODOR OF BURNING OIL WAS PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE INCIDENT. THE FAILURE MILEAGE WAS 110,000.

Electrical System
Filed Jan 20, 201489,124 milesIN

THE LIGHT WENT OUT ON THE SPEEDOMETER. THE INSTRUMENT LIGHTING CLUSTER WAS REPLACED AT THE DEALER FOR $614.00 AND IT WENT OUT AGAIN IN ABOUT ONE YEAR. IT IS OUT NOW. THE SPEEDOMETER SPEED CANNOT BE READ AT NIGHT. *TR

Electrical System
Filed Jan 5, 2014120,000 milesFL

WHEN KEY IS TURNED, DASH LIGHTS COME ON BUT ENGINE WILL NOT TURN OVER. RADIO WILL WORK, CHIMES WILL WORK, ALL INTERIOR AND EXTERIOR LIGHTS WORK BUT ENGINE WILL NOT CRANK. AFTER SOME TIME, ANYWHERE FROM 5 MINUTES TO 1.5 HOURS, ENGINE WILL TURN OVER AND CAR WILL START AND RUN FINE. *TR

EngineFire
Filed Jan 1, 20142,200,000 milesKS

DROVE CAR HOME FROM WORK. PARKED IN DRIVEWAY. CAME OUT 5 MIN. LATER CAR WAS ON FIRE UNDER HOOD. CALLED FIRE DEPT. TO PUT OUT. TOTAL LOSS. *TR

Service Brakes
Filed Nov 25, 2013140,000 milesPA

EXCESSIVE RUSTING OF VEHICLE STEEL BRAKE LINES. *TR

EngineFire
Filed Nov 18, 2013130,000 milesKS

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.

Electrical System
Filed Nov 11, 2013110,000 milesIN

CAR WILL NOT START AND BATTERY WILL NOT TAKE A CHARGE. THE BATTERY IS GOOD, HOWEVER. THIS SEEMS TO BE AN ELECTRICAL PROBLEM PROBABLY INVOLVING THE BCM. CHEVY SHOULD OWN UP TO THIS AND REPAIR FOR FREE. ONCE THE BATTERY IS PARTIALLY CHARGED, LIGHTS FLASH, SPEAKERS HUM, AND THINGS CLICK. ITS DEFINITELY A PROBLEM WITH SEVERAL MODELS. *TR

Electrical System
Filed Aug 19, 2013131,000 milesMO

BOUGHT THE CAR IN AUGUST 2010 NOPROBLEM FOR AYEAR WENT TO STAR THECAR WOULD NOT START SECURITY LIGHT WAS ON HAD PROBLEMS WITH IT EVER SENSE SECURITY LIGHT ON CAR WONT START UNPLUG BATTERY CABLE FOR 10 SECONDS IT WOULD START HAPPENS EVERY FEW DAYS WENT OUT TOSTART MY CAR ON SATURDAY 8/17 /13 CAR WOULDN'T START NO CRANK NO ELECTRICAL SYSTEMS NOT WORKING. *TR

Electrical System
Filed Jul 14, 201370,000 milesMS

CAR THINKS IT IS BEING STOLEN, AND IT WILL NOT CRANK WITH ORIGINAL KEYS. APPEARS TO BE A SECURITY ISSUE. MUST WAIT AT LEAST 10 MINUTES BEFORE ATTEMPTING TO CRANK AGAIN. IT WILL NOT CRANK (MOTOR WILL NOT TURN OVER TO CRANK) FOR AT LEAST 10 MINUTES AFTER ATTEMPTING TO CRANK. NOTHING HAPPENS WHEN KEY IS TURNED TO CRANK/ON POSITION. I PURCHASED THIS CAR NEW, AND I HAVE HAD IT CHECKED OUT BY AN INDEPENDENT MECHANIC. AFTER SEARCHING ONLINE, THIS APPEARS TO BE A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY GM. PLEASE HELP THE CONSUMER/CAR OWNER WITH THIS VERY SERIOUS PROBLEM. THANK YOU. *TR

Electrical System
Filed Jun 27, 201385,000 milesNJ

THE SECURITY SYSTEM PREVENTED THE CAR FROM STARTING. *TR

Service Brakes
Filed Jun 24, 2013175,098 milesMI

WHEN BRAKING MY CAR ASSUMES I'M SLIDING (LIKE ON ICE) AND I'M NOT--CAR USES ABS UNNECESSARILY. WHEN DRIVING OFF MY CAR ASSUMES MY WHEELS ARE SPINNING AND UNABLE TO GRIP--THEY AREN'T AND CAR USES TRACTION CONTROL UNNECESSARILY. SIMILAR TO A BREAKING THROTTLE CABLE, WHEN TRYING TO MAKE A LEFT TURN ON A BUSY STREET, TRACTION CONTROL BEING ACTIVATED COULD BE VERY HAZARDOUS. *TR

Engine and Engine CoolingFire
Filed Jun 4, 2013WV

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE EXPLOSION AND CAUGHT FIRE BEFORE CONSUMER HAD RECALL REPAIRED. *SMD

EngineFire
Filed May 17, 2013130,000 milesKY

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) FOR THE SPARK PLUG RETENTION WIRE, WHICH HAD NOT BEEN COMPLETED. THE CONTACT WAS ADVISED THAT THE DEFECT WAS WHAT CAUSED THE FIRE. THE MANUFACTURER ADVISED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGES WERE 130,000. *TR

Electrical System
Filed May 14, 201380,000 milesNC

THE PASSLOCK SECURITY SYSTEM LOCKS THE CAR DOWN, YOU HAVE TO WAIT AROUND 10 MINUTES FOR THE SYSTEM TO RESET SO THE CAR CAN BE STARTED. *TR

Fuel/Propulsion System
Filed Mar 19, 201399,777 milesNJ

I HAVE A 2001 CHEVY IMPALA AND THE GAS GAUGE HAS A PROBLEM I WOULD FILL IT UP AND THE GAUGE WOULD GO RIGHT TO E AND THE CAR WOULD SAY CHECK ENGINE OIL I JUST GOT A OILCHANGE AND LOW ENGINE COOLANT. *TR

Seat Belts
Filed Mar 14, 2013195,000 milesIL

TL* THE THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SEAT BELT FAILED. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 195,000.

EngineFire
Filed Mar 8, 2013200,000 milesMS

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE EXPLODED LEAVING THE TOP OF THE ENGINE IN HIS FRONT YARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. ...UPDATED 04/25/13 *BF UPDATED 06/05/2013 *JS

Fuel System, GasolineFire
Filed Feb 26, 2013161,711 milesMN

TL* THE CONTACT OWNED A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LOUD BACK FIRE AFTER THE VEHICLE WAS STARTED, FOLLOWED BY SMOKE EMITTING FROM THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER AND THE CAUSE OF THE FIRE WAS UNDETERMINED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 96V116000 (FUEL SYSTEM, GASOLINE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 161,711. ...UPDATED 03/27/13 *BF

Visibility › Power Window Devices and Controls
Filed Jan 8, 2013126,000 milesTX

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE MULTI-FUNCTION SWITCH FOR THE POWER WINDOWS AND DOOR LOCKS THAT WAS ON THE FRONT DRIVER'S SIDE DOOR FAILED TO FUNCTION. THE CONTACT STATED THAT THE WINDOWS WOULD NOT CLOSE NOR WOULD THE DOORS LOCK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, WHO ADVISED THAT THE POWER SWITCH EXHIBITED A SHORT CIRCUIT. THE CONTACT WAS ONLY ABLE TO CLOSE THE WINDOW WHEN HE SECURED A PIECE OF METAL INSIDE THE DOOR. THE FAILURE MILEAGE WAS 126,000. THE CURRENT MILEAGE WAS 127,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Chevrolet Impala → · Every Impala year → · How the figures are calculated →