Page 3 of 15 · complaints 101–150 of 742

2001 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Engine
Filed May 23, 2015AL

MY CAR WAS RECENTLY SERVICED FOR THE RECALL ISSUE ON THE IGNITION, WHICH I HAD THE ISSUE OF THE CAR TURNING OFF WHILE DRIVING SEVERAL TIMES BEFORE THEY FIXED IT, ANYWAYS WHILE DRIVING HOME YESTERDAY (05/21/2016) MY CAR AGAIN SHUT OFF THIS WAS AFTER I TOOK IT TO A CHEVOLET DEALER TO HAVE IT FIXED. LUCKLY NO ONE WAS INJURED AS I DID CAUSE A BIT OF PANIC ON THE ROAD AS I WAS TRYING TO GAIN ENOUGH CONTROL TO PULL MY CAR OFF THE ROAD.

Unknown or Other
Filed May 16, 2015193,301 milesAZ

AS I WAS DRIVING MY ABS / TRACTION CONTROL LIGHT CAME ON AT 45MPH I WAS BRAKING AND HEARD THIS WEIRD SOUND I WAS SLOWLY BRAKING AND THE CAR WASAT COMPLETE STOP ACELARATING THEN MY CAR POWERED OFF.

Electrical System
Filed May 11, 2015137,590 milesCA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,590.

Structure › Body
Filed Apr 1, 201580,000 milesTN

I AM THE SECOND OWNER OF THIS CAR AND AN AVID CHEVROLET OWNER WE ONLY OWN CHEVROLET VEHICLES. MY CAR IS WHITE AND THE PAINT IS COMING OFF STARTING ON THE TRUNK. I HAVE NOT SEEN AN IMPALA LIKE MINE THAT THE PAINT IS NOT COMING OFF. I USED TO BRAG ABOUT CHEVROLET BUT NOW I CANNOT. I CAN'T WASH THE CAR OFTEN BECAUSE THE PAINT RIPS AWAY EVERY TIME. I WOULD NOT BE MAKING THIS COMPLAINT IF MINE WAS THE ONLY ONE I HAVE SEEN WITH THIS ISSUE. CHEVROLET MAY NOT BE MY NEXT CHOICE WHEN MAKING AN INVESTMENT IN ANOTHER VEHICLE. *TR

Electrical System
Filed Mar 23, 2015MS

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE IGNITION SWITCH WAS REPLACED ON FEBRUARY 22, 2014. *JB

Electrical System
Filed Mar 20, 2015152,000 milesIL

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. ON ANOTHER OCCASION, THE SECURITY AND AIR BAG WARNING LIGHTS WAS CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT NOTICED THAT THE STEERING COLUMN WAS LOOSE WHICH CAUSED THE VEHICLE TO SHAKE WHILE DRIVING AT HIGH SPEEDS. THE VEHICLE WAS TAKEN THE DEALER FOR A DIAGNOSIS OF THE SECURITY LIGHT AND THE ENGINE STALLING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000(ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OF THE STEERING COLUMN AND THE MECHANIC STATED THAT THE STEERING COLUMN WAS LOOSE AND NEEDED TO BE REPAIRED OR TIGHTENED. THE VIN HAD NOT BEEN INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08E063000 (STEERING) OR 09E005000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

Steering
Filed Mar 16, 2015MO

POWER STEERING HOSE FLUID LEAK ONTO EXHAUST SYSTEM INTO THE CADILLAC CONVERTER. *TR

Electrical System
Filed Mar 12, 2015MI

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH REPLACEMENT RECALL AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER ALSO STATED THE INTAKE GASKETS WERE REPLACED. *JB

Air Bags
Filed Mar 6, 201565,000 milesIN

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Traction Control System
Filed Mar 2, 2015164,923 milesCA

I WAS DRIVING AND CAME TO A STOP AT A STOP SIGN. I WAS GOING TO MAKE A LEFT TURN, WHEN MY STEERING WHEEL LOCKED UP ON ME. THE ONLY WARNING LIGHT I GOT WAS TRACTION CONTROL, AND THE ABS MAINTENANCE LIGHTS. IT TURNED OUT THAT I HAD NO POWER STEERING FLUID IN MY CAR. I ENDED UP HAVING TO GET A NEW POWER STEERING PUMP. THEN THE MECHANIC THAT WAS WORKING ON MY CAR CALLED ME TO TELL ME THAT MY RACK PINION IS BAD. HE WARNED ME THAT IT COULD GO OUT AT ANY TIME, AND IT'S UNSAFE TO DRIVE. I WOULD LIKE THIS INCIDENT DOCUMENTED, JUST IN CASE THERE ARE OTHERS THAT ENCOUNTER THE SAME WITH THEIR CARS. I DO FEEL THAT THE MANUFACTURER SHOULD PAY FOR THIS ISSUE, BECAUSE IT NOT FROM USUAL WEAR AND TEAR, THIS IS A MANUFACTURING ISSUE. *TR

Electrical SystemFire
Filed Feb 25, 2015PA

TL* THE CONTACT OWNED A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN ON THE VEHICLE, IT MADE A LOUD NOISE AND CAUGHT FIRE. THE FIRE EXTENDED TO THE GARAGE AND HOUSE. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED ON NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Jan 31, 2015200,000 milesIL

WELL I TOOK THE CAR IN T 10AM FOR YEMMS TO PUT THE CHIP IN THE KEY AND THE CAR STILL DOESN'T START. SO I TOOK THE KEY TO GET ANOTHER ONE MADE TESTED AND THERE WAS NO CHIP FOUND IN THE KEY. SO NOW WHAT THE CAR DOESN'T MOVE SO I CAN'T TAKE IT TO YEMMS.

Electrical System
Filed Jan 29, 2015200,000 milesIL

MY CAR WAS STARTING UP FINE PRIOR TO 4:00PM MONDAY AFTERNOON. I DROVE HOME TO LET MY SON IN THE HOUSE TO GET MONEY FOR THE MOVIE AND WHEN I GOT BACK IN THE CAR TO START IT UP NOTHING.THE KEY WOULDN'T TURN AT ALL. AND THE NEXT DAY I WENT IN TO YEMMS CHEVORLET IN GALESBURG IL 61401 TO SEE WHY IT THE IGNITION KEY WOULDN'T TURN. THE GUY [XXX] WAS NOT IN AT THE TIME. SO I CALLED WEDNESDAY TO SEE IF HE WAS IN AND I WAS GIVING A DAY TO COME IN 1/31/2015 AT 10 AM TO GET A KEY.AND WAS TOLD IF IT IS THE IGNITION THAT YEMMS CHEVORLET WAS NOT GOING TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

Electrical System
Filed Jan 26, 2015TX

TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EngineFire
Filed Jan 20, 2015153,000 milesMA

CAR ENGINE LITERALLY BLEW UP WHEN TRYING TO START CAR. CAUGHT ON FIRE. *TR

Electrical System › Ignition › Switch
Filed Jan 15, 201563,000 milesFL

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V10000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION SWITCH AS PART OF THE RECALL REMEDY. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY SENSOR LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REPLACEMENT IGNITION SWITCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

EngineFire
Filed Jan 9, 2015239,000 milesOR

CAR CAUGHT FIRE AFTER SHORT DRIVE. I PULLED INTO MY DRIVEWAY AFTER A SHORT DRIVE UNDER A MILE PROCEEDED TO SHUT CAR OFF AND WENT TO CHECK MY MAILBOX AND HEARD A WOOF AND THE CAR WAS ENGULFED IN FLAMES I CALLED 911 AT THAT TIME BY THE TIME IT WAS PUT OUT IT HAD DONE DAMAGE TO MY HOUSE, YARD, FENCE, AND A TRUCK PARKED NEXT TO THE CAR. THE CAR WAS A TOTAL LOSS. *TR

Service BrakesCrashFire1 injured
Filed Jan 6, 2015VA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A NOISE EMITTED FROM THE FRONT END AND THE ENGINE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD; HOWEVER, THE BRAKES FAILED. AS A RESULT, THE VEHICLE CONTINUED TO ROLL, CRASHED INTO A POLE, AND CAUGHT FIRE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY, CAUSING THE DRIVER'S HEAD TO STRIKE THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE HEAD, NECK, AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Dec 24, 2014116,000 milesMS

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,000.

Electrical System
Filed Dec 22, 2014TX

2001 CHEVROLET IMPALA. IGNITION RECALL. *TA THE CONSUMER WAS INFORMED THE PARTS NEEDED TO BE ORDERED. THE CONSUMER STATED IN NOVEMBER 2012, SHE HAD DIFFICULTY TURNING THE KEY IN THE IGNITION. *JB

Electrical System
Filed Dec 18, 2014137,000 milesPA

THE SECURITY LIGHT CAME ON AND CAR SHUT OFF WHILE I WAS DRIVING THE CAR AT APPROX 30 MPH. THIS HAPPENED SEVERAL TIMES SINCE THEN WHILE TRAVELING AT A HIGHER RATE OF SPEED. LUCKILY I DID NOT HAVE AN ACCIDENT BUT, I AM AFRAID TO DRIVE THE CAR THAT AN ACCIDENT MAY HAPPEN. THIS IS A VERY SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THE INTERNET AND CAME ACROSS MANY COMPLAINTS THE SAME AS MINE. HOW CAN IT BE THAT NO RECALLS HAVE BEEN MADE ON AN ISSUE SO SERIOUS? *TR

Electrical System
Filed Dec 17, 201486,000 milesNY

SINCE GM PERFORMED SAFETY RECALL # 14350 ON OUR KEYS WE'VE HAD MORE ISSUES WITH OUR 2001 IMPALA NOT STARTING WHICH HAS RENDERED IT UNABLE TO BE STARTED CURRENTLY. THIS IS MY SECOND TIME POSTING SINCE I ORIGINALLY POSTED ON 10/24/14 REGARDING THE CAR CUTTING OUT WHILE DRIVING. SINCE THAT TIME WE'VE BEEN HAVING ISSUES WITH THE CAR INTERMITTENTLY NOT STARTING OR FAILING TO RESTART AFTER DRIVING IT A SHORT DISTANCE, LIKE GOING TO THE STORE. A FEW WEEKS AGO WE HAD TO SPEND $140 ON A NEW BATTERY AFTER THE MECHANICS TOLD US THAT WAS THE STARTING PROBLEM. TWO DAYS LATER IT ONCE AGAIN WOULDN'T RESTART AFTER STOPPING AT THE STORE FOR A FEW MINUTES. THE MECHANIC CAME AND CHECKED THE CAR AND TIGHTENED THE BATTERY TERMINAL CONNECTIONS THINKING THAT WAS THE ISSUE. A FEW DAYS AFTER THE CAR WOULDN'T RESTART ONCE AGAIN AFTER A SHORT VISIT TO THE STORE. THAT TIME A TOW TRUCK DRIVER TRIED TO JUMP IT BUT IT WOULDN'T START, SO IT WAS TOWED TO THE MECHANIC. ONCE AT THE MECHANICS THE MECHANIC TRIED TO START IT AND IT STARTED RIGHT UP. HE KEPT IT FOR TWO DAYS AND TRIED STARTING IT NUMEROUS TIMES AND EVERY TIME IT STARTED. SINCE BRINGING IT BACK HOME WE'VE HAD PROBLEMS ONCE AGAIN WITH IT NOT STARTING EVEN THOUGH EVERYTHING SEEMS FINE AND THE BATTERY TERMINALS ARE TIGHT. TODAY THE KEY FOB WOULD NOT OPEN THE DOOR REMOTELY NOR WOULD THE CAR START. I'VE BEEN RESEARCHING THESE ISSUES AND SEE WHERE IN MANY INSTANCES PEOPLE HAVE FOUND THE IGNITION/KEY FOB ISSUES ARE RELATED TO THE PASS LOCK SYSTEM KEEPING T

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Dec 4, 2014165,000 milesIA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT HEARD AN UNUSUAL SOUND AND NOTICED SMOKE UNDER THE HOOD WHEN HE ATTEMPTED TO START THE VEHICLE. THE CONTACT LIFTED UP THE HOOD AND OBSERVED AN ENGINE FIRE. THE FIRE WAS EXTINGUISHED WITH WATER. AN INDEPENDENT MECHANIC STATED THAT THE INTAKE MANIFOLD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Electrical System
Filed Nov 22, 2014205,000 milesFL

TURNED ON VEHICLE AND A/C BLOWER, AND CRUISE CONTROL NOT WORKING. *TR

Electrical SystemCrash1 injured
Filed Nov 20, 2014PA

2001 CHEVROLET IMPALA PARKED THE VEHICLE WITH THE ENGINE RUNNING, PUT FOOT ON THE BRAKES, AND ACCELERATED SLIGHTLY TO START DOWN THE DRIVEWAY AFTER COASTING DOWN THE INCLINE, HE TRIED TO BRAKE, BUT THE PEDAL WENT TO THE FLOOR AND THERE WAS NO POWER STEERING. RESULTING IN HITTING A TREE. *CW THE VEHICLE WAS TOTALED. AS A RESULT OF THE ACCIDENT, THE CONSUMER SUSTAINED INJURY TO HIS HEAD AND CHEST. THE CONSUMER BELIEVE THE ACCIDENT, WAS DUE TO THE IGNITION. *JB

Electronic Stability Control (esc)
Filed Nov 20, 2014115,000 milesIL

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TRACTION CONTROL AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Air BagsCrash
Filed Nov 19, 2014KS

2001 CHEVROLET IMPALA CAR WAS TOTALED BEFORE RECALL WAS ISSUED *CN THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY. *JB

Electrical System
Filed Nov 13, 2014MS

2001 CHEVROLET IMPALA RECALLED AND CUSTOMER IS REQUESTING REFUND.*CW THE DEALER REPLACED THE PASS LOCK SENSOR. *JB

Electrical System
Filed Nov 12, 2014NJ

2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEYS RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED TWICE. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB

Engine and Engine Cooling
Filed Nov 7, 2014PA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ENGINE SOON SENSOR, CHECK ENGINE SENSOR AND LOW COOLANT SENSOR ILLUMINATED. THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE FAILED TO RESTART THE LAST TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AND THEY INDICATED THAT NHTSA CAMPAIGN ID NUMBER (ELECTRICAL SYSTEM) WAS NOT RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Oct 28, 2014158,000 milesMN

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

Electrical System
Filed Oct 28, 201486,000 milesNY

WE'VE HAD NUMEROUS ISSUES OVER THE LAST FEW YEARS INCLUDING INTERMITTENT ELECTRICAL ISSUES, ENGINE CUTTING OUT, ENGINE LURCHING, AND DIFFICULTY STARTING. TWO PARTICULARLY DANGEROUS TIMES WERE ESPECIALLY SCARY -- ONE TIME THE ENGINE CUT OUT, WITHOUT WARNING, WHILE MY SON WAS DRIVING IN TRAFFIC, ON A FOUR LANE ROAD, WITH CHILDREN IN THE CAR. THE OTHER TIME WAS WHEN I WAS DRIVING DOWN A HILL IN A SNOW STORM AT NIGHT. THE ROADS WERE SLIPPERY AND I LOST ALL POWER INCLUDING THE LIGHTS AND POWER STEERING. WE'VE SPENT AT LEAST $2000 FOR DIAGNOSTICS/REPAIRS FOR FUEL SYSTEM CHECKS, ELECTRICAL CHECKS, NEW IGNITION, NEW IGNITION WIRES, NEW A/C COMPRESSOR (A/C WOULDN'T COOL), AND ONE FUEL INJECTOR REPLACED. FOR SEVERAL MONTHS IT DIDN'T CUT OUT BUT THE ENGINE WOULD STILL LURCH ONCE IN AWHILE. FOUR DAYS AGO MY HUSBAND TOOK IT IN FOR THE KEY RECALL AND THE DEALER SAID THAT THE FUEL INJECTORS NEEDED CLEANING SO WE HAD IT DONE. THE CAR RAN FANTASTIC... UNTIL TODAY WHEN OUT OF THE BLUE, WHILE DRIVING DOWN THE ROAD AT 30MPH, THE ENGINE CUT OUT AFTER GOING OVER A BUMP IN THE ROAD. WE CALLED THE DEALER AND THEY SAID TO KEEP A JOURNAL OF WHEN THE ISSUE HAPPENS AGAIN. *TR

Seat Belts
Filed Oct 20, 2014165,000 milesOH

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT FAILED. THE LATCH FAILED TO CONNECT IN ORDER TO SECURE SEAT BELT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH FOR DRIVER SEAT NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE CONTACT STATED THE MANUFACTURER ALERTED THAT THE SEAT BELT WAS NO LONGER MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Oct 16, 2014114,000 milesMI

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS CONCERNED THAT THE REMEDY DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Electrical System
Filed Oct 9, 2014150,000 milesPA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER REFUSED TO PERFORM THE RECALL REPAIR SINCE THE CONTACT NO LONGER OWNED THE ORIGINAL KEYS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Service Brakes
Filed Oct 7, 2014CO

THIS CAR HAS HAD MAJOR PROBLEMS WITH THE COOLING SYSTEM AND WHEN THE CAR HEATS UP MY BRAKES DON'T WORK RITE IT IS VERY SCARY AT TIMES WHEN I DON'T KNOW IF MY BRAKES ARE GOING TO STOP ME FROM GOING INTO TRAFFIC OR NOT. I HAVE REPLACED MANY PARTS AND IT HAS NOT BEEN FIXED. MY CAR IS ON THE RECALL FOR THE IGNITION SWITCH BUT I'M NOT SURE IS THIS IS A SAFE VEHICLE TO DRIVE AROUND ANYMORE. AND MY QUESTION TO U GUYS IS Y DO THESE MANUFACTURING COMPANY KEEP ON GETTING TO MAKE UNSAFE CARS AND CONTINUE TO BE ABLE TO MAKE MONEY OFF THE CONSUMER. TO ME THAT IS NOT FAIR. I HAVE SPENT A LOT OF MONEY TO GET MY CAR REPAIRED WITH NO OUT COME ITS STILL A P.O.S. *TR

Electrical System › Ignition
Filed Oct 7, 2014AL

AFTER HAVING THE SO CALLED RECALL FIXED THE ADDED WEIGHT FROM THE NEW KEYS MAKES ME HAVE TO LIFT THE KEY UP IN THE IGNITION AND WIGGLE IT TO GET THE IGNITION TO TURN. I FEEL THIS NEW FIX HAS JUST ADDED TO THE IGNITION PROBLEMS. *TR

Electrical System
Filed Oct 6, 2014130,000 milesOK

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE PULLING INTO A GAS STATION AT 10 MPH, THE VEHICLE STALLED AND THE SECURITY INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Air BagsCrash
Filed Oct 6, 2014113,000 milesIN

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. AFTER THE VEHICLE WAS INVOLVED IN A CRASH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE AIR BAGS WERE NOT INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 113,000.

Electrical SystemCrash2 killed
Filed Oct 5, 2014110,000 milesKY

MY DAUGHTER AND HER BOYFRIEND WERE KILLED IN A CAR ACCIDENT DRIVING HOME ON HIGHWAY 20 ON MAY 4 OF THIS YEAR NEAR NEWPORT OREGON. WE JUST RECEIVED A RECALL NOTICE FOR THE IGNITION AND FEEL THIS MAY HAVE BEEN A CONTRIBUTING FACTOR TO THE ACCIDENT. *TR

Electrical System
Filed Sep 29, 2014MD

I BEGAN EXPERIENCING PROBLEMS WITH MY TURNING SIGNALS. APPROXIMATELY IN APRIL THEY BEGAN TO NOT WORK AUTOMATICALLY WHEN INSTRUCTED TO USE. IN RECENT MONTHS THEY MAKE NOISE AS THEY ARE INSTRUCTED TO BE USED AND WELL NOT FUNCTION PROPERLY. ALSO, THE EMERGENCY LIGHTS ARE INOPERABLE AT THIS TIME. *TR

Electrical System
Filed Sep 25, 2014180,000 milesWI

ALL AT ONCE THE CAR WOULD NOT START DEPENDING ON HOW KEY WAS IN IGNITION. COULD WIGGLE THEN START, SOMETIMES HAD TO WAIT A PERIOD OF TIME BEFORE YOU COULD WIGGLE IT AND IT STARTED. UNRELIABLE. AT THE EXACT SAME TIME THE FRONT END ELECTRICAL SEEMED TO ALL GO HAYWIRE. HEADLIGHTS NOT WORKING PROPERLY. HIGH BEAMS WITH NO LOW. WIPERS WENT INTO UPRIGHT POSITION WHEN CAR STARTED AND WON'T GO DOWN. ALL ROUTINE MAINTENANCE AND TUNEUPS WERE ON SCHEDULE. *TR

Air Bags
Filed Sep 24, 2014190,000 milesSC

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG INDICATOR CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 11/14/14*CN UPDATED 08/28/2017*CT

Engine
Filed Sep 23, 201470,000 milesWA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Sep 22, 2014LA

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. AS AN INTERIM REPAIR, THE CONTACT HAD TO IGNITE TWO ELECTRICAL WIRES UNDER THE HOOD TO GET THE VEHICLE TO START. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Sep 21, 2014107,000 milesIN

THE VEHICLE WILL NOT START IF THE SECURITY LIGHT IS FLASHING... I HAVE TO WAIT ATLEAST 15-20 MINUTES WITH THE KEY POSITIONED IN THE ON POSITION UNTIL THE SECURITY LIGHT STOPS FLASHING.. THEN IT STARTS. ANOTHER PROBLEM IS THE BRAKE LIGHT AND THE BATTERY LIGHT COMES ON AT THE SAME TIME AND THE CAR FEELS LIKE IT WANTS TO STALL. FINALLY, IF THE CAR IS RUNNING IN PARK.....ALL OF THE EXTERIOR AND INTERIOR LIGHTS STARTS TO FLASH. *TR

Engine
Filed Sep 17, 201450,000 milesTX

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND FAILED TO RESTART. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS AND WAITING FOR A WHILE THE ENGINE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Sep 16, 2014186,000 milesDE

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE SENSOR AND THE FUEL FILTER, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.

SteeringCrash
Filed Sep 15, 2014140,000 milesTX

WE WERE DRIVING OFF H-820 N IN FORTWORTH TEXAS..THE CAR COULD NOT SLOW DOWN NOR COULD WE CONTROL IT. WE ENDED UP HITTING THE GUARD RAIL IN ONE CAR ACCIDENT AND IT WAS A TOTAL LOSS. BEFORE THAT, SAME CAR WAS SERVICED BY IGNITION PROBLEM BY CHEVROLET DEALER OFF 1-20 IN ARLINGTON,TX..STILL I WAS EXPERIENCING SAME PROBLEM. *TR

Engine
Filed Sep 14, 201480,000 milesIN

I PURCHASED THIS VEHICLE AS IS, IT WAS IN GOOD CONDITION REGULARLY MAINTENANCE, AND I WENT TO WORK OVER 2 MONTHS OF HAVING IT WHEN I PULLED IN TO MY JOBS PARKING LOT THE WHOLE CAR SHUT OF WAS VERY CLOSE TO CAUSING A CRASH AND SCARY IT HAPPEN A FEW TIMES AND I WAS TO FED UP WITH IT NOT KNOWING WHAT WAS WRONG WITH IT AND NO BODY COULD FIGURE THE PROBLEM OUT IT EVENTUALLY, LOST MY JOB BECAUSE I WAS LATE TO MANY TIMES DUE TO THE CAR CUTTING OFF AND MAKING ME LATE, I FINALLY DECIDED IT WAS UNSAFE AND JUNKED IT FOR $300 AND NOW I HEAR ABOUT THE ACTUAL PROBLEM THAT WAS WRONG WITH IT, I THINK I SHOULD BE ENTITLED TO SOMETHING WITHOUT GETTING A LAYWER KNOWING THE PROBLEM WASN'T MY FAULT, AND THE PROBLEMS IT CAUSED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Chevrolet Impala → · Every Impala year → · How the figures are calculated →