ENGINE STALLS WHEN IT REACHES NORMAL RUNNING TEMP, IT BECOMES HARD TO START AFTER. ONLY MAKES CLICKING NOISE. EVEN AFTER STARTER HAS BEEN REPLACED. *NM
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
DT*: THE CONTACT STATED THERE WAS A KNOCKING NOISE WHILE DRIVING AT SPEEDS OF 5 TO 8 MPH WITH INITIAL ACCELERATION OR ATTEMPTING TURNS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE FRAME WAS CRACKED AND NEEDED TO BE REPAIRED. UPDATED 05/04/06. *JB
I WENT OUT TO START MY 2000 CHEVY IMPALA WITH A 3.8L ENGINE AND UPON CRANKING THE ENGINE THERE WAS A LOAD BANG. I IMMEDIATELY NOTICED SMOKE COMING OUT FROM UNDERNEATH THE HOOD. I GOT OUT AND OPENED THE HOOD AND SAW THAT THE TOP OF THE ENGINE WAS ON FIRE. I WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. I TOWED THE VEHICLE TO A LOCAL DEALER AND IT WAS NOTED THAT THE UPPER INTAKE MANIFOLD HAD EXPLODED AND THE FIRE WAS CAUSED BY THE FUEL LINE BEING DISPLACED. CHEVY SAID THEY ARE NOT RESPONSIBLE FOR THE INCIDENT EVEN THOUGH THERE ARE RECALLS FOR THE 3.8L ENGINE UNDER THE CAMPAIGN NUMBER 04V090000. MY [XXX]. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
EVER SINCE I BOUGHT MY CAR I HAVE HAD PROBLEMS WITH MY WHOLE POWER STEERING AND SUSPENSION SYSTEM. I HAVE SPENT OVER $2000 DOLLARS OVER THE PAST TWO YEARS FIXING PARTS THAT RELATE TO ANYTHING FROM THE WHEEL BEARING, RACK & PINION, BALL JOINTS AND NOW LOOKS LIKE MY POWER STEERING IS READY TO GO OUT. BASICALLY EVERYTHING MAJOR ON THE FRONT HAS FAILED. MY WARRANTY WOULDN'T COVER BECAUSE THEY SAID IT'S NORMAL WEAR AND TEAR. I FEEL IT'S A DEFECT BECAUSE IT SEEMS LIKE THE SAME THINGS KEEP FAILING OVER AND OVER. I REALLY DEPEND ON MY CAR TO GET TO WORK AND FEEL THIS IS A MATTER THAT NEEDS TO BE LOOKED AT A LITTLE MORE CLOSER AND TAKEN SERIOUSLY BECAUSE FROM WHAT I SEE, A LOT OF 2000 CHEVY IMPALA OWNERS HAVE COMPLAINED ABOUT THE SAME THING. THIS LEADS ME TO BELIEVE THAT THIS IS A PROBLEM THAT THE DEALERS OR THE MANUFACTURER SHOULD TAKE CARE OF AND LOOK A POSSIBLE REIMBURSEMENT FOR MANY CUSTOMERS THAT HAVE HAD THE SAME PROBLEMS, THANKS.*JB
LTR RE DEFECTIVE STEERING SYSTEMS IN NUMEROUS AUTOMOBILES ESPECIALLY THE 2000 CHEVROLET IMPALA CAUSES CARPAL TUNNEL, HANDS AND FINGER DEFORMALTIES. *TS
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH WHILE APPLYING BRAKE PRESSURE THE STEERING COLUMN MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE STEERING COLUMN NEEDED TO BE LUBRICATED OR REPLACED HOWEVER NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOT ALERTED.
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS GO ON AND OFF INTERMITTENTLY AT NIGHT. THIS LAST FROM 30 SECONDS TO 1 MINUTE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.
I HAVE A 2000 CHEVROLET IMPALA AND IT ONLY HAS 54,000 MILES ON IT. AND I HAD TO PUT A NEW INTAKE GASKET ON IT. THE MECHANIC SAID THAT WAS A PROBLEM WITH ALL 3.1 AND 3.4 CHEV ENGINES. HOW MANY OTHERS HAVE PAID FOR CHEVROLET MISTAKE. SHOULD THIS NOT BE A RECALL. *AK
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE AIRBAG MODULE NEEDS TO BE REPLACED. HOWEVER THE AIRBAG WOULD DEPLOY WITHOUT A NEW AIRBAG MODULE.
DT*: THE CONSUMER STATED WHILE DRIVING, THE PASSENGER SEAT WARMER BECAME VERY HOT. THE PROBLEM WAS NOT NOTICED UNTIL A COAT IN THE SEAT CAUGHT ON FIRE. THE COAT WAS DISCARDED FROM THE VEHICLE WHILE MOVING IN ORDER TO KEEP THE FIRE FROM SPREADING. THE PASSENGER SEAT WAS DAMAGED AS A RESULT OF THE FIRE. *JB
1. CHILD CLIMBED INTO FRONT SEAT AND PULLED GEAR SHIFT FROM PARK INTO NEUTRAL. 2. THE GEAR SHIFT LOCK MALFUNCTIONED OR BROKE, AND AS A RESULT THE CAR ROLLED INTO THE STREET AND OVER THE NEIGHBOR'S MAILBOX. 3. CONTACTING THE DEALERSHIP TO GET IT FIXED. *NM
DT*: THE CONTACT STATED WHEN TURNING THE STEERING WHEEL THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN MARCH 2004, WHERE THE REAR STABILIZER LINK AND FRONT LOWER CONTROL ARM BUSHINGS WERE REPLACED AND LUBRICANT WAS APPLIED TO THE STEERING SHAFT. AFTER THE REPAIRS THE NOISE DID NOT COMPLETELY CEASE, AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP HAS DETERMINED THE STEERING SHAFT NEEDS TO BE REPLACED. *AK UPDATED 2/13/2006 - *NM
DT: THE CONTACT COMPLAINED ABOUT AN EXTERIOR LIGHTING PROBLEM. THE TURN SIGNALS WILL WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALERSHIP, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
DT: THE CONSUMER STATED WHILE STOPPING AT A RED LIGHT A STRANGE ODOR ENTERED THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. HE MANAGED TO DRIVE THE VEHICLE TO THE DEALER, WHERE THE DEALER DETERMINED THAT VEHICLE WAS LEAKING POWER STEERING FLUID. THE DEALER REPLACED THE POWER STEERING FLUID HOSE AT THE CONSUMER EXPENSE. *AK THE CONSUMER WAS TOLD THE SERPENTINE NEEDED TO BE REPLACED. THERE WAS DAMAGE TO THE SUSPENSION. UPDATED 01/11/06. *JB
DT: THE CONTACT STATED THE TURN SIGNAL WORKED INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY ONE YEAR. WHEN THE TURN SIGNALS WERE NOT WORKING HE COULD PRESS THE HAZARD LIGHT SWITCH AND THE TURN SIGNALS WOULD ACTIVATE. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. DURING AN OIL CHANGE A MECHANIC DETERMINED THAT THE LOWER INTAKE MANIFOLD GASKET WAS LEAKING. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PAY FOR HALF OF THE REPAIRS. THE REPAIRS HAVE NOT BEEN MADE. *AK THE REPLACED THE HAZARD SWITCH WARNING LIGHT. UPDATED 01/11/06. *JB
2 YEAR + PROBLEM WITH AIR BAG LIGHT ON AND OFF. HAVE HAD THE VEHICLE AT THE DEALERSHIP AT LEAST 7 TIMES FOR THE SAME PROBLEM. NO REMEDY AS YET. *NM
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE, HE EXPERIENCED COMPLETE BRAKE FAILURE. WHEN HE APPLIED THE BRAKES, HE HEARD A POPPING SOUND AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AND THEY FOUND RUST ON THE BRAKE LINE. THE DEALER REPLACED THE BRAKE LINE AND THIS CORRECTED THE PROBLEM. *JB UPDATED 12/27/05. *JB
DT: THE CONTACT HEARD A CRACKING SOUND COMING FROM STEERING COLUMN. HE HAS NOT TAKEN THE VEHICLE TO A SERVICE DEALER TO BE CHECKED. THE SOUND WOULD BE MORE EVIDENT IF THE WHEEL WAS TURNING. HE HAS NOT CONTACTED THE MANUFACTURER. THE NOISE HAS BEEN HEARD FOR THE PAST COUPLE OF YEARS.*AK
TURN SIGNAL FLASHER FAILURE. *JB
INTAKE MANIFOLD GASKET. *JB
DT: 2000 CHEVROLET IMPALA - THE TURN SIGNALS AND HAZARD LIGHTS WORK INTERMITTENTLY. THE TURN SIGNALS WILL WORK FOR A FEW SECONDS AT NORMAL SPEED AND THEN THEY JUST STOP WORKING. THIS HAS BEEN HAPPENING SINCE PURCHASING THE CAR ABOUT A YEAR AGO. TOOK VEHICLE TO A MECHANIC AND HE COULD NOT FIND THE REASON WHY THIS WAS HAPPENING. CONSUMER HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER. CONSUMER DID RESEARCH AND FOUND NO RECALL ON THIS VEHICLE, BUT THERE WERECOMPLAINTS ABOUT THIS SAME PROBLEM. *AK
DT: CONTACT OWNS A 2000 CHEVROLET IMPALA; CONTACT COMPLAINT THAT BRAKE LININGS CORRODED. WHILE DRIVING ON HIGHWAY, IN COURSE OF HITTING BRAKES AND ALL OF A SUDDEN, THERE WAS NO BRAKES. CAR WAS TOWED TO LOCAL DEALER. MECHANIC COULD NOT FIX BRAKE LINES. CONSUMER HAD TO PAY FOR BRAKES TO BE FIXED AT ANOTHER DEALER . . NO INJURIES. NO POLICE REPORTS. NO CRASHES. *AK
MY 2000 CHEVY IMPALA HESITATES WHEN IT STARTS, IT SEEMS TO GET WORST WHEN IT IS ABOUT 90 DEGREES OUTSIDE. DEALER REPLACED A COUPLE OF PARTS, BUT NOW THE SAID THEY CAN'T DO ANYTHING ELSE ABOUT IT. I SAID THAT THE SHOULD REPLACE THE ENGINE FOR A NEW ONE. I AM JUST A CONSUMER. *JB
TURN SIGNAL NOT WORKING RIGHT SOMETIME THEY WORK AND SOMETIME THEY DON'T. *NM
CAR WON'T START, TAKES QUITE A FEW TRIES. DOESN'T ALWAYS HAPPEN, ALSO WILL JUST STALL. FUEL PRESSURE REGULATOR WAS REPLACE, BUT HAS HAPPENED SINCE, ALSO HAVE REPLACED THROTTLE OUT OF WARRANTY. *NM
CLUNK NOISE FROM FRONT OF VEHICLE DURING DRIVING, ALSO CAN FEEL IT IN STEERING WHEEL. DEALER FIXED IT IN SEPT 2003, SAID THERE WAS A SERVICE BULLETIN,BUT WOULD JUST GREASE THE STEERING WHEEL FIRST TO SEE IF IT WILL FIX IT. IT DID BUT NOW IT IS BACK, AND OF COURSE NOT IN WARRANTY. *NM
1. I DISCOVERD I HAD A SLOW GAS LEAK IN THE GAS RETURN LINES. I HAD BEEN SMELLING GAS FOR SEVERAL MONTHS BUT JUST THOUGHT IT WAS A SPILL IN THE TRUNK POSSIBLY OR SOMETHING ELSE. I NEVER SUSPECTED IT TO BE A LEAK BECAUSE THE CAR WAS SO NEW AND IN EXCELLENT CONDITION AND HAD NEVER BEEN TREATED ROUGHLY. 2. I COULDN'T DRIVE THE CAR FOR SEVERAL WEEKS TRYING TO FIGURE OUT WHAT IT WAS AND IF IT WAS A RECALL OR NOT, IT WASN'T CLEAR. THE CONSEQUENCES COULD HAVE BEEN MUCH WORSE IF I HADN'T FOUND THE LEAK. 3. I TOOK THE CAR TO MY MECHANIC, THEY SAID IT WAS A RECALL; THEY SUGGESTED I TAKE IT TO A CHEVROLET DEALERSHIP AND HAVE THEM FIX IT. I DID THAT AND THEY INFORMED ME THAT THEY WERE NOT ABLE TO FIX IT BECUASE IT WASN'T INCLUDED IN THE RECALL. I TOOK IT BACK TO THE ORIGINAL MECHANIC AND THEY FIXED IT FOR EXACTLY HALF THE PRICE THE CHEVROLET DEALERSHIP WAS TRYING TO CHARGE... ANYWAY, I AM OUT OF POCKET A LOT OF MONEY FOR A RELATIVELY NEW CAR. THE RECALL ON THE WEBSITE SEEMS TO INCLUDE THE GAS HOSES BUT WHEN I CALLED GENERAL MOTORS, THEY SAID MY VIN # WASN'T INCLUDED IN THE RECALL. MY MECHANIC ADVISED ME TO FILE A COMPLAINT BECUASE IT CLEARLY STATES THAT MY CAR SHOULD BE INCLUDED IN THE RECALL!
ENGINE SHUTS DOWN FOR NO APPARENT REASON. ALMOST LIKE SOMEONE TURNED THE IGNITION SWITCH OFF. I PURCHASED THIS 2000 CHEV. IMPALA LS IN MAY 2005. ON MAY 30, THE ENGINE COUGHED ONCE BUT CONTINUED RUNNING SMOOTHLY, SO I DIDN'T CONSIDER IT A PROBLEM. THEN JUNE 29 IT COUGHED AGAIN BUT CONTINUED RUNNING SMOOTHLY. THAT EVENING ON THE WAY HOME FROM WORK WITH NO WARNING, THE ENGINE JUST QUIT RUNNING. AFTER IT SAT ON THE SIDE OF THE ROAD FOR A FEW MINUTES, I WAS ABLE TO START IT AND CONTINUE ON MY DRIVE HOME. SINCE THEN, BETWEEN JULY 5 AND AUGUST 10, THE ENGINE SHUT DOWN 7 TIMES. 3 OF THOSE WERE ON AUGUST 10. EACH TIME, AFTER A FEW MINUTES, I WAS ABLE TO RESTART IT. I TOOK IT TO A DEALER FOR REPAIR(POWER CHEVROLET, IRVINE, CA),ON AUGUST 12, AFTER A SHORT DIAGNOSIS, THE COMPLAINT WAS SIGNED OFF AS" ROAD TEST 5 MILES UNABLE TO DUPLICATE CUSTOMER CONCERN. THROTTLE BODY DIRTY, CLEANED THROTTLE BODY" SINCE THERE HAD BEEN A RECALL ON A FUEL PRESSURE REGULATOR THE SERVICE REP. HAD IT REPLACED. I DIDN'T RECEIVE THE OLD REGULATOR, BUT IT DIDN'T CURE THE PROBLEM OF THE ENGINE SHUTTING DOWN FOR NO APPARENT REASON, BECAUSE ON AUGUST 22 IT DID IT AGAIN (TWICE). SOMEONE AT GM NEEDS TO DETERMINE THE CAUSE OF THIS PROBLEM AND INFORM THE SERVICE PERSONNEL OF THE FIX. AN INEXPERIENCED DRIVER COULD BE IN REAL TROUBLE IF THIS HAPPENED.
MY CHEVY IMPALS LS 2000 HAS BEEN STALLING WHILE HOT ON THE PARKWAY. THIS IS A SERIOUS SITUATION. THIS WAS HAPPENING INTERMINTELY ABOUT EVERY FEW MONTHS, THEN RECENTLY IT HAS BECOME A DAILY EVENT. MAYBE 1 - 6 TIMES A DAY WHILE ON MY WAY TO WORK. THE DRIVE IS ABOUT 30 MILES, ONE WAY, AND IT STALLS USUALLY TOWARD THE END OF THE TRIP. I HAD THE THRODLE BODY REPLACED LAST WEDNESDAY AT THE DEALER, AND IT DID NOT FIX THE PROBLEM. BEFORE THAT THE GAS FILTER WAS REPLACED. THIS WEEKEND IT HAPPENED FOUR TIME ON SATURDAY AND FOUR TIMES ON SUNDAY. THIS IS A VERY DANGERIOUS SITUATION ESPECIALLY ON THE PARKWAY. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES AND THEY CANNOT IDENTIFY THE PROBLEM. AFTER THESE STALLS OTHER CARS ARE ALMOST RUNNING ME OFF THE ROAD. I HAVE BEEN LUCKY. I LOVE THE CAR AND DON'T WANT TO GET RID OF IT, BUT IF THIS KEEPS UP I MAY HAVE TO.*AK
DT: 2000 CHEVROLET IMPALA. THE TURN SIGNAL WILL NOT WORK, IT WILL BE ON AND IT WILL SHUT OFF. CONSUMER REPLACED THE FUSE AND THE FLASHER UNIT. THEY ONLY WORK WITH THE HAZARD LIGHTS ON OR IF THE VEHICLE IS OFF. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP TO BE INSPECTED. THIS HAS BEEN HAPPENING SINCE JANUARY.*AK
TURN SIGNALS WILL NOT WORK MOST OF THE TIME. IF YOU TURN THE HAZARD FLASHERS ON FOR A MINUTE THEN TURN THEM OFF THE TURN SIGNALS WILL WORK FOR A LITTLE WHILE. THIS IS A SERIOUS SAFETY PROBLEM. *NM
EXPERIENCING PROBLEMS IN MY 2000 CHEVROLET IMPALA SIMILAR TO THE FOLLOWING EXISTING VEHICLE RECALL FOR THE 2000 CHEVROLET MALIBU... CAMPAIGN NUMBER: 03V327000 DATE: 2003-AUG-28. *JB COMPONENT: EXTERIOR LIGHTING: HAZARD FLASHING WARNING LIGHTS: SWITCH DEFECT SUMMARY: CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE. CONSEQUENCE SUMMARY: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH. ...THE RESULT IS INTERMITTENT AND UNPREDICTABLE LOSS OF TURN SIGNAL OPERATION WHILE DRIVING. THIS HAS LED TO INABILITY TO SIGNAL INTENT OF DRIVER DURING A TURN, LANE CHANGE, ETC. AND COULD POTENTIALLY RESULT IN A VEHICLE CRASH.*JB
I LOOK ON HERE AND SEE A NUMBER OF THINGS GOING ON WITH MY CAR. ROLLING ON HILLS, DRIVER WINDOW SWITCH,CONSTANT BURNING OF SPARK PLUG WIRES, MY KEYLESS ENTRY NEVER WORKED, I'VE HAD ROTERS TURNED AND REPLACED NUMEROUS OF TIMES. BUT THE 2 THINGS THAT ARE BOTHERING ME ARE 2 PARTS THAT HAVE BEEN RECALLED FOR 2000 IMPALAS DON'T MATCH MY VIN # FOR THE RECALL. I DON'T UNDERSTAND IF I'M HAVEING THE SAME PROBLEMS AS THEY ARE. 1 IS THE RACK N PENION PIECE WHICH IS CAUSEING THE POPIN AND STUFF UNDER THE FRONT END THAT MOST OF THE COMPLAINTS YOU HAVE ARE AND THE SECOND IS THE INTAKE MANAFOLD GASKETS. ARE THEY JUST REPLACEING THESE 2 ITEMS ON POLICE ISSUED AND TAXIS ? AND ALSO THE HESITATION &SHUT OFF THAT EVERYONE IS TALKING ABOUT. I HAD THE SAME PROBLEM IT WAS A WIREING PROBLEM THAT WAS LAYING ON MY EXUAST. I HAVE HAD TO FIX NORMAL WEAR AND TEAR AND DON'T MIND. BUT A SINGLE MOTHER OF 4 AND GM WHO DO YOU THINK CAN AFFORD TO FIX THINGS MORE. AND I FEAL THAT THE SHOULD FIX THERE FAULTY MATERIAL AS I HAVE FIXED MY WEAR AND TEAR. IF THAT RACK N PENION BREAKS AND I LOSSE CONTROL OF STEARING IN MY CAR MY FAMILY IS AWARE OF THE PROBLEM AND I PROMISE IT WOULD OF BEEN ALOT CHEAPER TO GO AHEAD AND FIX IT FOR EVERYONE. IT'S SAD THAT WE HAVE GOT TO GO TO LIMITS OF PUTTING ADS IN PAPER, CALLING PEOPLE, AND ALMOST A ACT OF CONGRESS TO GET ANY KIND OF HELP. HOW MANY CARS HAVE LOST CONTROL OF STEARING? (RACK N PENION) WHAT HAPPENS WHEN I EXPECT MY KEYLESS ENTRY TO WORK BECAUSE I'M IN DANGER AND COUNTED
DT: CONTACT STATES BOTH BACK DOOR LOCKS ON HIS VEHICLE ARE MALFUNCTIONING. WHEN THE RIGHT DOOR LOCK MALFUNCTIONED THE CONTACT THOUGHT THE DOOR UNLOCKED, WHILE LIFTING THE DOOR HANDLE TO OPEN THE DOOR, THE DOOR HANDLE BROKE OFF. THE CONSUMER CONTACTED THE MANUFACTURER THEY STATED IT COULD BE AN ELECTRICAL PROBLEM WITHIN THE DOOR. THEY DID GIVE HIM AN OPTION TO PURCHASE A VEHICLE WITHOUT THE POWER DOOR LOCKS. *THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED IS NO LONGER IN BUSINESS, SO THERE IS NO ADDRESS AVAILABLE*. *NM
MY CAR STALLS WHILE I AM DRIVING. I DON'T EVEN BREAK OR ANYTHING IT JUST SHUTS DOWN COMPLETELY. THE FUEL REGULATOR WAS REPLACED IN THE END OF MAY 2005. WHEN THEY REPLACED THE FUEL REGULATOR, IT SEEMED OKAY FOR A WHILE, BUT THEN IT STARTED MESSING UP AGAIN. I ALSO REPLACED THE FUEL FILTER AND IT IS STILL STALLING.
DT: CONTACT'S VEHICLE WAS INVOLVED IN A FRONT COLLISION AT 45 MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *AK
DT: HARD TO STEER. CLUNKING, POPPING NOISE COMING FROM FRONT END. LAST YEAR STEERING SHAFT REPLACED (INTERMEDIATE STEERING SHAFT, 12/21/04). THEN IN JANUARY PROBLEM STARTED. FEELS LIKE POWER STEERING COMES AND GOES. *NM *NM
INTERMEDIATE STEERING SHAFT KNOCKING ON APPLYING THE BRAKES, ACCELERATING AND MAKING A TURN.
DT: WHILE DRIVING AND WITHOUT WARNING THE STEERING ROD BROKE. WEATHER WAS NOT A FACTOR. DEALER TOLD CALLER THEY DID NOT HAVE A MECHANIC. LATER, THE DEALER TOLD CALLER WHAT WAS WRONG WITH IT, AND CALLER'S FATHER SAID IT LOOKED LIKE IT HAD BEEN WELDED BEFORE. MANUFACTURER STATED THEY COULD NOT DO ANYTHING TO HELP HIM. CALLER HAS NOT GOT THE PROBLEM FIXED YET. *AK
HAVE REPEATEDLY NOTIFIED SERVICE DEPARTMENT AT DEALERSHIP WHERE PURCHASED THAT MY REMOTE ENTRY SYSTEM DOES NOT WORK. I CAN ONLY OPEN THE DRIVER DOOR OR THE TRUNK--RARELY ABLE TO OPEN BOTH THE DRIVER DOOR AND PASSENGER DOOR EVEN WITH REPEATED ATTEMPTS. I FEEL THE SENSORS ARE NOT WORKING BUT THE DEALERSHIP BRUSHES THE SITUATION UNDER THE RUG AND NEVER ADDRESSES THE PROBLEM. IN TODAYS WORLD IT BECOMES DANGEROUS AT TIMES TO NOT BE ABLE TO ENTER VEHICLE PROMPTLY--NOT TO MENTION IT IS A REAL "PAIN IN THE BUTT" DURING A RAIN STORM.
RAIN WATER LEAKING IN UNDERNEATH DASH INTO PASSENGER FLOOR BOARD SOMEHOW SHORTING OUT THE AIRBAG SYSTEM. HAVE HEARD OF OTHER IMPALAS HAVING SAME PROBLEM. HAS BEEN A CONTINUOS PROBLEM SINCE A COUPLE MONTHS AFTER PURCHASE FROM DEALER. ASKED DEALER ABOUT THIS PROBLEM AND THEY WANT TO CHARGE LOTS OF MONEY TO "LEAK TEST" IT BUT DENIED ANY KIND OF FACTORY DEFECT OR DESIGN FLAW. HAVE SEARCHED INTERNET AND FOUND QUITE A FEW OTHER POEPLE WITH SAME CAR HAVING SIMILAR PROBLEMS. HAVENT HAD MONEY TO CORRECT PROBLEM.
DT: WITHOUT WARNING THE AUTOMATIC TRACTION SERVICE LIGHT AND ABS LIGHT CAME ON RIGHT BEFORE THE CALLER'S SON LOST CONTROL OF CAR AND HAD A CRASH. CAR WAS TOWED TO DEALER TO GET IT FIXED. AUTOMATIC TRACTION LIGHT CAME ON TWO OTHER TIMES BEFORE THE CRASH, AND WENT RIGHT OFF. ONCE WHEN CALLER'S WIFE WAS DRIVING ,AND ONCE WHEN SON WAS DRIVING. HAS NOT TALKED TO DEALER OR MANUFACTURER YET.*AK
CLUNKING NOISE IN STEERING WHEEL
01-10-02, COMPLAINED OF PULSATION FELT IN STEERING. MECHANIC RESURFACED ROTORS. 01-11-02, SAME COMPLAINT, REPLACED INTERMEDIATE STEERING COLUMN. 11-07-02, REPORTED A SQUEAL IN STEERING WHEN TURNING LEFT, MECHANIC COULD NOT DUPLICATE, GREASED STEERING COLUMN. 09-09-03 COMPLAINED AGAIN OF SQUEAL IN STEERING, REPLACED RACK AND PINION.
ON JANUARY 10, 2005, I WAS INVOLVED IN AN ACCIDENT IN HILLSBOROUGH COUNTY. I HIT THE VEHICLE, 2005 FORD FOCUS FROM BEHIND AND MY AIR BAG DID NOT DEPLOY. I WAS DRIVING A 2000 CHEVROLET IMPALA LS. THE ACCIDENT CAUSED DAMAGES TO THE FORD FOCUS FROM THE BEHIND, DENTING THE BUMPER AND LEADING TO THE REPLACEMENT OF THE BUMPER AND 1530.00 WORTH OF DAMAGES ON THE FORD FOCUS AND OVER A 1000 DOLLARS WORTH OF DAMAGES ON THE IMPALA. THE AIR BAG LIGHT IN THE CAR CAME UP IN RED, BUT THAT WAS IT. THE AIR BAG NEVER DEPLOYED DURING THE ACCIDENT, EVEN THOUGH MAJOR INJURIES DID NOT OCCUR, MAJOR INJURIES COULD HAVE OCCURIED AND NO SUPPORT TO ELIMINATE OR DECREASE THE INJURIES WOULD HAVE OCCURIED. *JB
STEERING SHAFT WAS REPLACED IN AUGUST 2004 BECAUSE OF TECHNICAL SERVICE BULLETIN (TSB) ABOUT BINDING. IN MARCH 2005 THE STEERING SHAFT BROKE IN HALF, CAUSING A LOSS OF CONTROL WITH STEERING OF THE VEHICLE. THE DEFECTIVE PART WAS REPLACED ALONG WITH A NEW STEERING COIL. THE PART WAS STILL BINDING AND SLIPPING AS IT WAS THE FIRST TIME WHEN FIXED IN 2004. A DIAGNOSTIC TEST WAS DONE IN APRIL 2005, AND CHEVROLET TOLD ME IT WAS MY BRAKES. I TOOK IT TO ANOTHER DEALER, AND THEY SAID MY BRAKES WERE FINE. PROBLEM NEEDED TO BE FIXED BEFORE SOMEONE GOT HURT THE NEXT TIME IT BREAKS. *AK
2000 CHEVROLET IMPALA LEAKING INTAKE MANIFOLD GASKET. VIN# [XXX]. CAR PURCHASED NEW. CURRENTLY WITH ONLY 21500 MILES 3.4 ENGINE. GM HAS A TSB ON THE ISSUE. REPLACEMENT = GASKET OF DIFFERENT MATERIAL. QUOTE FOR REPAIR AT LOCAL DEALERSHIP $900. !*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION A KNOCKING NOISE WAS HEARD. THE DEALER STATED THAT THE INTERMEDIATE STEERING SHAFT HAD TO BE REPLACED. *AK *BF *NM
CONSUMER COMPLAINED THAT THE FUEL GAUGE WAS NOT REGISTERING THE PROPER AMOUNT OF FUEL IN THE FUEL TANK. CONSUMER WAS CONCERNED THAT VEHICLE WOULD RUN OUT OF FUEL WHILE DRIVING ON THE HIGHWAY, WHICH COULD CAUSE A REAR END COLLISION. *AK *NM
CONSUMER'S SON WAS INVOLVED IN A HEAD ON COLLISION AT 55 MPH. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INURIES, HOWEVER, BOTH VEHICLES WERE TOTALED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →