THE TURNS SIGNAL AND BRAKE LIGHT FAILED INTERMITTENTLY. DEALER STATED TURN SIGNAL AND FOUR WAY FLASHERS NEED TO BE REPLACED . *AK
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE DRIVING 20 MPH CONSUMER HEARD A KNOCING NOISE COMING FROM THE ENGINE COMPARTMENT. DEALRSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM.*AK
LTR RE DEFECTIVE STEERING SYSTEM IN NUMEROUS AUTOMOBILES ESPECIALLY THE 2000 CHEVY IMPALA WHICH CAUSED HAND AND FINGER DEFORMALTIES TO THE CONSUMER. *TS *JB THE CONSUMER PURCHASED A 2000 VEHICLE AND STATED THAT HE WATCHED HIS FINGERS BECOME BENT AND TWISTED AS A RESULT OF STEERING. THE CONSUMER STATED THAT SIDE VIEW MIRROR HEIGHT OBSTRUCTS THE VIEW OF THE ON-COMING TRAFFIC. *TC *SC
THE VEHICLE'S BRAKE LINE THAT GOES THROUGH THE FIREWALL RUPTURED CAUSING THE BRAKES TO FAIL WHEN THE DRIVER WAS COMING OUT OF THE DRIVE WAY. MANUFACTURER WAS CONTACTED BY OWNER. *NM THE RUPTURE WAS A RESULT OF PREMATURE TOTAL RUST THROUGH IN TWO LOCATIONS ALONG THE PIPE. *TC
CONSUME STATED VEHICLE WAS PARKED FOR ONE WEEK, AND UPON GETTING BACK FROM VACATION, CONSUMER STARTED THE VEHICLE, AND IT BLEW UP. EVERYTHING UNDER THE HOOD WAS BROKEN IN LITTLE PIECES. CONTACTED THE DEALER. THE VEHICLE WAS SUPPOSEDLY FIXED. *AK
I STARTED HEARING A "CLUNKING" IN THE FRONT END. I CAN ALSO FEEL "JERKING" IN STEERING. IT IS ESPECIALLY DOMINANT WHEN I AM GOING SLOWER AND USING BRAKES, I SEEM TO BE ABLE TO FEEL AND HEAR IT BETTER WHEN SLIGHTLY TURNING TO THE RIGHT. I CAN ALSO BE STOPPED AND JUST TAKING OFF TO MAKE A TURN AND CAN HEAR THE CLUNKING. I AM SCARED THAT SOMETHING IS GOING TO FALL OFF SOMEDAY AND I WILL HAVE NO STEERING. HAD IT LOOK AT AND MECHANIC THOUGHT IT WAS A BROKEN TIE ROD END HE FOUND ON RIGHT SIDE, THAT WAS REPAIRED 2/7/05.. BUT CLUNKING AND JERKINESS IS STILL THERE. *JB
SINCE SHORTLY AFTER CAR WAS PURCHASED THERE IS A NOTICEABLE CLUNKING/POPPING NOISE COMING FROM THE RIGHT FRONT OF THE CAR. THIS IS ESPECIALLY HEARD WHEN GOING OVER A BUMP. ORIGINAL THOUGHT WAS THAT IT WAS EITHER AN ARM OR A JOINT. DEALER SAID IT WAS NOT A PROBLEM AND SUBSEQUENT COMPLAINTS HAVE RESULTED IN MY BEING TOLD IT WAS EITHER "IN MY STEERING COLUMN" (WHICH I FIND ODD SINCE THAT IS ON THE LEFT), OR A "NOISE THAT DOESN'T MEAN ANYTHING", OR "SOMETHING TYPICAL TO ALUMINUM ROCKERS", OR EVEN THAT IT WAS SOMETHING THEY HEARD MANY COMPLAINTS ABOUT BUT IT WASN'T HURTING ANYTHING. I HAVE HAD THE CAR SINCE IT WAS NEW IN NOVEMBER 2000 SO APPARENTLY THE NOISE IS NOT A SAFETY HAZARD, OR AT LEAST NOT TO ME, AND NOT YET. I REMAIN CONCERNED AND COMPLAIN ABOUT IT ALMOST EACH TIME I TAKE IT IN TO THE MECHANIC FOR ANY OTHER WORK. TODAY THE LOCAL CHEVROLET REP OFFERED TO PAY 50% OF THE REPAIR COST TO DO SOMETHING TO THE STEERING WHICH THEY THINK IS THE CAUSE, BUT WHY SHOULD I PAY FOR SOMETHING THEIR CAR DOES THAT IT SHOULD NOT? BESIDES, I DON'T THINK A RIGHT FRONT TIRE AREA NOISE IS MUCH RELATED TO THE STEERING. INCIDENT DATE IS SINCE SHORTLY AFTER I PURCHASED THE CAR. *JB
FUEL PRESSURE REGULATOR FAILURE 3.4L V6 ENGINE. *NM
THE VEHICLE WAS TAKEN FOR REGULAR CHECKUP WHEN RESULTS SHOWED THAT THE BRAKE PADS WERE FALLING OFF AND THE ROTORS NEEDED TO BE REPLACED. THERE WAS NO SIGN OF REPAIR PRIOR TO THIS OCCASION, WHICH COULD HAVE BEEN DANGEROUS IF THE VEHICLE WAS TRAVELING ON THE HIGHWAY AND THE BRAKES DID NOT OPERATE. *JB
I BOUGHT THE CAR NEW AND WITHIN 32000 MILES YOU COULD FEEL A CLUNK IN THE STEERING COLUMN. THE IMPALA WAS DRIVEN UNDER NORMAL DAY TO DAY USAGE AND WAS PROPERLY MAINTAINED. TOOK THE CAR IN FOR WARRANTY WORK AND WAS TOLD THEY HAD TO LUBE AND REPLACE A PIECE ON THE INTERMEDIATE SHAFT OF THE STEERING. NOW AT 81000 MILES THE SAME CHARACTERISTICS SHOW UP AGAIN! INTERMEDIATE SHAFT ON STEERING COLUMN STARTS WITH A CLICKING NOISE AND THROUGH USAGE AND TIME GETS WORSE. YOU START FEELING THE CLICK THROUGH THE STEERING COLUMN AND WHEEL AT LOW SPEEDS AND WHEN THE BRAKE IS DEPRESSED WHILE DRIVING! I FEEL AS AN AIRCRAFT MECHANIC AND IN MY PROFESSIONAL OPINION GM NEEDS TO BE MADE TO HAVE A RECALL ON ALL IMPALA'S PRODUCED FROM 2000 THRU 2004. THIS CLICKING IS A FAILURE OF THE INTERMEDIATE SHAFT AND OTHER STEERING COMPONENTS ASSOCIATED IT AND WILL LEAD TO SUBSEQUENT FAILURE AND ACCIDENT IN THIS VEHICLE. *NM
LEAK OF COOLANT, LOW COOLANT LIGHT. *JB
SMELLED GASOLINE. FUEL PRESSURE REGULATOR FAILED. WAS REPLACED, OLD PART IS NOT AVAILABLE. *JB
THE STEERING WHEEL LOCKS UP WHEN THE VEHICLE IS MAKING TURNS WHICH INCREASES THE RISK OF A CRASH. TAKEN TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT A GEAR IN THE STEERING BOX NEEDED TO BE REPLACED.*AK. THE POWER STEERING STOPS WORKING DURING TURNS. SOMETIMES IT DIDN'T WORK AT ALL, OTHER TIMES, IT WORKED WHEN STARTING A TURN THE STOPPED PART WAY THROUGH THE TURN. A SMALL PERSON WOULD HAVE A PROBLEM TURNING THE VEHICLE. TOOK VEHICLE TO USED CAR DEALER, AND MECHANIC ADVISED HIM THAT A GEAR IN THE STEERING BOX WENT BAD, AND PUT A NEW STEERING BOX IN. *AK
THE RACK AND PINION STEERING ASSEMBLY FAILURE. RACK AND PINION LEAKED AND HAS BEEN SERVICED AND STILL HAS PROBLEMS. *BF THE LOW TIRE PRESSURE LIGHT HAD COME ON AND THERE WAS A RATTLING NOISE COMING FROM THE RIGHT FRONT WHEEL WHILE THE VEHICLE WAS IN MOTION. *SC *JB
THE FUEL GAUGE ON MY 2000 IMPALA READS FULL ALL THE TIME THE CAR IS MOVING. I HAVE CO WORKER WITH THE SAME CAR AND SAME PROBLEM. *AK
A 'CLUNK' WITH ASSOCIATE 'LOOSENESS' IN THE STEERING OF OUR 2000 IMPALA IS NOTED. OUR RESEARCH INDICATES THAT MANY OWNERS OF SIMILAR MODELS WHO EXPERIENCED THIS OCCURRENCE AND, BY SOME DEALERS, WAS CORRECTED BY REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. WE ARE CONCERNED THAT WE HAVE A PROBLEMATIC STEERING ASSEMBLY AND DO NOT KNOW IF THIS CAN LEAD TO FAILURE OR NOT.*AK
I FILED THIS SAME COMPLAINT LAST YEAR AT THE SAME TIME. THE CAR OPERATED FINE FOR EXACTLY ONE WHOLE YEAR AFTER DEALERSHIP REPLACED THE FUEL REGULATOR. THE FAILURE IS THAT THE VEHICLE STALLS WHILE DRIVING. WHEN THIS OCCURS THERE IS A TOTAL LOSS OF POWER AND CONTROL OF THE CAR. I AM UNABLE TO STEER, STOP, EVERYTHING LOCKS UP. THE CONSEQUENCES OF DRIVING A CAR LIKE THIS IS ME LOSING MY LIFE. ON 11/29/04 IS WHEN THE PROBLEM RECURRED. THEN ON 11/30 AS I WAS DRIVING TO WORK IT STALLED WITH A PUBLIC TRANSPORTATION BUS ON MY TAIL, THE CAR LOSS POWER. THE BUS DRIVER WAS HONKING HIS HORN AND FLASHING HIS LIGHTS BUT SHOWED LITTLE SIGNS OF SLOWING DOWN FOR A CAR THAT WAS STALLED OUT. I FEEL THESE VEHICLES WITH THIS PROBLEM SHOULD BE TOTALLY RECALLED UNTIL THE MANUFACTURER CAN DETERMINE WHAT IS CAUSING THE PROBLEM. I AM WILLING TO ALLOW THEM TO TROUBLESHOOT MY CAR TO EVERY EXTENT. IT HAS BEEN AT THE DEALERSHIP FOR ALMOST 2 WEEKS AND ALL THEY CAN SAY IS TO CONTINUE DRIVING THE CAR UNTIL IT GETS WORSE. THAT IS DEFINITELY NOT AN OPTION AS I DID LAST YEAR AND THEY STILL WERE NOT ABLE TO FIX THE CAR. THESE CARS ARE GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY AND SOMETHING NEEDS TO BE DONE ABOUT IT A.S.A.P. I REFUSE TO PICK UP MY CAR FROM THE DEALER UNTIL THEY HAVE A FIX, I ALSO REFUSE TO MAKE ANOTHER PAYMENT ON THE CAR UNTIL IT IS IN WORKING CONDITION. I FEEL THAT EITHER THIS CAR WILL EXPLODE ON ME THE NEXT TIME I ATTEMPT TO CRANK IT OR I AM GOING TO BE KILLED WHEN IT STA
ON SUNDAY MORNING DECEMBER 7,2003 MY 11 YR OLD AND I WERE HEADING OUT, I STARTED MY 2000 IMPALA LS AND "BOOM!! THE CAR BLEW,SHOOK, AND STARTED SMOKING, WE BOTH JUMPED OUT. MY NEIGHBORS CAME RUNNING TO SEE WHAT HAD HAPPEN. I CALLED MY INSURANCE AND THEY HAD A TOW TRUCK COME GET THE CAR TO MY MECHANIC. TURNS OUT THE FUEL PRESSURE REGULATOR MALFUNTION AND BLEW AND CAUSED THE EXPLOSION. MY MECHANIC AND I BOTH CALLED CHEVERLET ON THIS, THERE RESPONSE WAS"NOT ENOUGH REPORTS FOR A RECALL"BUT TO SAVE MY RECIEPTS AND WHEN THERE IS I WILL BE REIMBURSED.I GOT A REPORT NUMBER AND THAT WAS IT.AFTER ALMOST 2 WEEKS I GOT MY CAR BACK AND PAID OVER $1500.00 IN REPAIRS FOR THE DAMAGES CAUSED FROM IT. I FINALLY GOT A RECALL LETTER , CALLED CHEVERLET AND THEY GAVE ME ANOTHER FILE NUMBER TO PUT ON MY CLAIM FORM.I JUST GOT A CALL FROM THEM THIS PAST FRIDAY INFORMING ME THEY WILL ONLY REIMBURSE ME 800 AND SOME CHANGE. WHEN I ASKED WHY, ALL MARIO JOHNSON COULD SAY WAS THATS ALL WERE WILLING TO PAY YOU. SO I ASKED HIM IF EVERYONE WHOS CAR BLEW UP FROM THIS IS GOING TO HALF TO EAT ALMOST 50% OF THE COST FROM THERE FAULTY PART? HE REFUSED TO ANSWER ME. I BELIVE I AM ENTITLED TO MY TOTAL COST OF REPAIR OF THE $1500 + , NOT THE 800 AND SOME CHANGE THEY ARE OFFERING ME FOR THERE ERRORAND DEFAULT ON THIS CAR. I HOPE YOU CAN HELP ME AND OTHERS WHO ARE AND WILL BE IN THE SAME PERDICTAMENT AS MYSELF GET ALL OF OUR HARD EARNED MONEY BACK. THANK YOU. *AK
I OWN A 2000 IMPALA. FROM TIME TO TIME, THE TURN SIGNALS WILL STOP BLINKING OR WILL NOT BLINK AT ALL. IF I TURN THE EMERGENCY FLASHERS ON AND OFF, THEY WILL RESUME BLINKING.*AK I KNOW OF A MALIBU WITH THIS SAME PROBLEM. WHEN I MENTIONED THIS TO THE SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICHLE, THEY KNEW WHAT THE PROBLEM WAS BUT SAID THERE WERE ONLY RECALLS ON TWO MODELS AND MINE WAS NOT ONE OF THEM. THIS HAS NOT CAUSED AN ACCIDENT BUT I THINK IT IS A SAFETY PROBLEM.
INTAKE MANIFOLD GASKET LEAKING. LOW COOLANT LIGHT CAME ON. REPAIR IS APPROX $900.00 AT THE DEALER, BEARDMORE CHEVROLET. IN CHECKING FOR A CHEAPER REPAIR PRICE, SEVERAL MECHANICS STATED THEY HAVE REPLACED LOTS OF THESE ON THE IMPALA. SOUNDS LIKE A DEFECT. REPAIR IS BEING DONE TODAY, 2 DEC 04 AT BEARDMORE CHEVROLET, BELLEVUE NEBRASKA. *AK
THE CONSUMER WAS HAVING A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. THE CONSUMER RECEIVED A RECALL NOTICE ON THE MANIFOLD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND HAD THE FUEL SYSTEM CHECKED AND WAS CHARGED 124.85. PROVIDE FURTHER DETAILS. *JB
AIRBAG LIGHT CAME ON AND FLASHED AND STAYED ON. VEHICLE TAKEN TO DEALERSHIP, AND REPLACED. I WAS TOLD THAT THE AIRBAG MODULE HAD AN INTERNALLY OPEN CIRCUIT AND CAUSING DTC. THEY REPLACED THE AIRBAG AT THE COST OF $445. THERE WAS NO TAMPERING ON MY PART, OBVIOUSLY THERE IS A DEFECT SO WHY DO I THE CONSUMER HAVE TO PAY FOR IT? THIS IS A HUGE SAFETY CONCERN, I AM A PARAMEDIC/ LT AND KNOW HOW WELL AIRBAGS WORK. JUST THOUGHT YOU SHOULD CHECK INTO THIS MATTER AND HOPEFULLY NO ONE WILL BE INJURED BECAUSE OF OTHERS WHO HAVE NOT REPORTED THIS TO YOU. *JB
AT ANY SPEED MY POWER STEERING STARTED TO FAIL INTERMITTENTLY, WITH ANY SPECIFIC WARNING. THIS HAS OCCURRED 4 TIMES IN THE LAST 7 DAYS, LUCKILY NO ONE WAS HURT BUT THE LAST TIME I DID GO OFF THE ROAD AND IMMEDIATELY BROUGHT IT TO MY DEALERSHIP. THEY CONTEND THEY HAVE NOT FOUND ANY PROBLEM, AND THAT THE DIAGNOSTICS DO NOT SHOW ANY ISSUE.
STEERING WHEEL LOCKED UP WHILE DRIVING. CONSUMER PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
THE AIR BAG LIGHT CAME ON INTERMITTENTLY. THE MANUFACTURER STATED THEY WOULD COVER THE DEFECT, HOWEVER THEY HAVE NOT RESPONDED. *JB THE PROBLEM WAS DUE TO THE FACTORY WIRING WHICH CAUSED THE PROBLEM WITH THE AIR BAGS. *SC
THE CONSUMER REQUEST A COMPLAINT FORM TO ADDRESS SAFETY CONCERNS. *BF *NM
BRAKES WEAR UNEVEN, ALWAYS A STRANGE SOUND. I HAVE REPLACED THEM THREE TIMES, EVEN WHEN I WAS TOLD THE PAD WAS NOT WORN. *AK
WHILE VEHICLE WAS RUNNING AIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TC
VEHICLE STRUCK A CONCRETE BARRIER HEAD ON. NO AIR BAG DEPLOYMENT. *AK
MY 2000 CHEVROLET IMPALA RECENTLY STARTED MAKING VERY LOUD GURGLING SOUNDS. I TOOK IT TO MY LOCAL DEALERSHIP AND TOLD THEM MY COMPLAINT AND ASKED THEM TO FLUSH THE COOLING SYSTEM. I PICKED UP MY VEHICLE AND MAKE A THREE DAY TRIP AND UPON RETURNING TO MY DRIVEWAY THE GURGLING SOUNDS BEGAN. I CALLED THE DEALERSHIP AND MADE APPOINTMENT TO BRING MY VEHICLE BACK TO THEM. AFTER THEY PRESSURE TESTED MY VEHICLE THEY SAID I NEEDED A CHEMICAL FLUSH DUE TO ALL THE RUST THEY FOUND. I ASKED THEM WHY THEY DIDN'T SEE THE RUST A FEW DAYS EARLIER AND WAS TOLD THAT THEY FELT THE FIRST FLUSH MUST HAVE BROKEN THE RUST LOOSE AND THEY DIDN'T SEE ANYTHING LIKE THAT 7 DAYS AGO. THEY THEN QUOTED ME $400 TO DO A CHEMICAL FLUSH. I TOOK THE VEHICLE TO ANOTHER REPAIR PLACE AND WHEN HE REMOVED THE CAP IT WAS COVERED WITH BROWN SLUDGE-LOOKING GUNK. A YEAR PREVIOUSLY, WHEN I SAW THE NEWS ABOUT DEX-COOL, I HAD ASKED AT THE DEALERSHIP (DURING ONE OF MY ROUTINE SERVICES) IF MY CAR WAS AFFECTED AND WAS ASSURED IT WAS NOT. I HAVE TAKEN MY VEHICLE TO AN INDEPENDENT GARAGE TO HAVE THE REPAIRS MADE AND IT WAS THERE THAT I WAS TOLD THAT ALL OF THIS DAMAGE WAS DUE TO DEX-COOL AND THAT THEY SEE VEHICLES CONSTANTLY WITH SIMILAR DAMAGE.*AK
COOLANT REFILL BOTTLE HAS BEEN REFILLED SEVERAL TIMES BUT COOLANT LEVEL KEEPS GOING DOWN. TOOK AUTO TO SHOP FOR TIRES AND MECHANIC NOTIFIED ME THAT INTAKE MANIFOLD WAS LEAKING COOLANT INTO OIL DUE TO DEFECTIVE INTAKE MANIFOLD GASKET. MECHANIC IS AWARE OF MULTIPLE OCCURANCES OF THIS PROBLEM WITH 2000 CHEV IMPALA. CHECKED WEB SITE AND FOUND THOUSANDS OF PEOPLE EXPERIENCING SAME PROBLEM WITH NO SATISFACTION FROM MANUFACTURER.
THE VEHICLE HAD 37,000 ON IT AND THE TRANSMISSION FAILED. HOWEVER, IT WILL START BUT HAS NO POWER. THE VEHICLE SOUNDED AS IF IT WAS IN A VERY LOW GEAR. CONSUMER STATED THAT THE VEHICLE WOULD NOT GO INTO REVERSE. THE CONSUMER TOOK THE VEHICLE INTO THE REPAIR SHOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. PLEASE PROVIDE MORE INFORMATION. *JB
THE HORN WAS INOPERATIVE. THE CONSUMER TRIED NUMEROUS TIMES TO ACTIVATE THE HORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPUTER SENSOR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB THE AIR BAG SENSOR FAILED WHICH CAUSED THE HORN TO BE INOPERATIVE. THE LOCK CYLINDER HAD TO BE REPLACED BECAUSE THE CONSUMER WAS UNABLE TO START THE VEHICLE.
CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, WHO TOLD CONSUMER THAT BECAUSE THE VEHICLE HAD 68,000 MILES AND WAS OUT OF WARRANTY AND THERE WAS NOTHING ELSE THEY COULD DO. *AK . SERIAL REQUEST 1264681108. COSTUMER RELATIONS MANGER, TINA MANN, 1-866-952-4368, EX 581-08.*AK
CAR STARTED MAKING A WHINING NOISE WHILE IN MOTION. DEALER SERVICE DEPARTMENT DIAGNOSES WAS THE TRANS AXLE NEEDS OVERHAUL. VEHICLE ONLY HAS 33000 MILES, MUCH TOO SOON FOR A TRANS AXLE FAILURE, CONTACTED GM, WAS TOLD TO LET DEALER REBUILD TRANS AXLE, AND IF DEFECTIVE PARTS ARE FOUND, GM MAY PAY SOME OF THE COST.*AK
THE CAR WILL STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. HAS NEARLY CAUSED 6 ACCIDENTS. THERE IS NO WARNING PROCEEDING THIS. IT IS DANGEROUS TO DRIVE ON ANY HIGWAY. HAVE HAD THE CAR FOR REPAIR ABOUT 8 TIMES. HAVE REPLACED: "WIRES", FILTERS, PLUGS AND SENSORS WITHOUT RESULTS. STILL NO CORRECT DIAGNOSIS.*AK
THE AIR BAG LIGHT CAME ON. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE MODULE WAS DEFECTIVE, AND THAT THERE WOULD BE A CHARGE. DEALER HAD TO DISCONNECT THE MODULE. CONSUMER WAS WITHOUT AIR BAGS.*AK
ELECTRICAL FAILURE - SIGNAL LIGHJTS WORK PERIODICALLY AND AIR BAG LIGHT GOES ON AND OFF.*AK
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE, AND THE PROBLEM STILL HAD NOT BEEN RESOLVED. *AK *SC *JB
TOOK CAR TO DEALER FOR ROUTINE ANNUAL STATE INSPECTION AND ADVISED DEALERSHIP THE AIR BAG LIGHT WOULD COME ON AND OFF DURING DRIVING AND ASKED THEM TO CHECK THIS WHILE CAR WAS IN THEIR SHOP. WE WERE ADVISED BY THE DEALERSHIP THE DRIVERS SIDE AIR IMPACT BAG OF INOPERABLE AND NEEDED TO BE REPLACED. WE HAD PURCHASED AN EXTENDED WARRANTY FOR THIS CAR WHEN IT WAS PURCHASED IN SEPTEMBER 2002, HOWEVER, THIS REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE TOTAL CHARGE WE HAD TO PAY OUT-OF-POCKET FOR THIS REPAIR WAS $352.60. AFTER REVIEWING OTHER COMPLAINTS ON THE NHSTA WEBSITE, THIS APPEARS TO BE A DEFECT AND I FEEL WE SHOULD RECEIVING REIMBURSEMENT FOR THE AMOUNT WE HAVE PAID TO HAVE THIS FIXED. *JB
ONGOING PROBLEM WITH STALLING WHILE DRIVING 65 MPH. THE VEHICLE HAD BEEN TO THE DEALER ON 4 SEPARATE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE STALLED WITHOUT NO WARNING OR INDICATOR LIGHTS. THE ENGINE JUST SHUT OFF DURING HIGHWAY/CITY DRIVING. THE ENGINE WOULD RESTART AFTER YOU PUT THE VEHICLE INTO NEUTRAL AND START WITH THE KEY. *TC *JB
PERIODICALLY THE AIR BAG LIGHT COMES ON AND STAYS ON WHILE DRIVING. THE LIGHT HAS STAYED ON FOR 3 DAYS STRAIGHT. THE OWNER MANUAL STATES THAT THIS INDICATES A FAILURE IN THE AIR BAG, WHICH MAY DEPLOY PREMATURELY OR NOT DEPLOY WHEN NEEDED. DEALERSHIP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND.*AK*TS
CAR HAS PROBLEMS WITH ROUGH START AND/OR ENGINE STALLING WITHIN THE FIRST MINUTE AFTER STARTING IT. SOMETIMES IT COUGHS/CHUGS/RPMS REV IMMEDIATELY WHEN YOU START IT. OTHER TIMES WHEN YOU PULL OUT INTO TRAFFIC AND PUSH ON THE GAS PEDAL THE CAR WILL CHUG AND COMPLETELY STOP MOVING AS IF IT'S RUN OUT OF GAS. IT'S ONLY BEEN A MIRACLE THAT I HAVE NOT BE BROADSIDED YET. I HAVE OWNED THE CAR SINCE MARCH OF 2001 AND THIS HAS HAPPENED AROUND 4-5 TIMES A WEEK SINCE THEN. I HAVE BROUGHT THE CAR IN FOR SERVICE PROBABLY 6 TIMES TO TRY AND CORRECT THE PROBLEM AS IT IS A DANGEROUS ONE, AND EACH TIME HAS BEEN UNSUCCESSFUL. NOBODY CAN RECREATE THE PROBLEM IN ORDER TO FIX IT. I HAVE HAD MY COMPUTER SYSTEM UPDATED, AND MOST RECENTLY THEY PRESSURE WASHED MY FUEL INJECTORS IN HOPES THAT THAT WOULD CURE THE PROBLEM. IT ONLY REMAINS A MATTER OF TIME BEFORE THERE'S A BAD ACCIDENT.*AK
WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM BEHIND AND PUSHED THE VEHICLE INTO A TRUCK IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD A NECK INJURIES. WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED TO A FRIEND'S HOUSE. THE DRIVER WILL CONTACT THE DEALER AND MANUFACTURER. CONSUMER CONTACTED THE INSURANCE COMPANY. *AK
WHILE DRIVING 65 MPH THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DEALER STATED THE DOOR LATCH FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
DEALERSHIP ON 08/13/2001 REPLACED THE CRADLE. VEHICLE WAS UNDER WARRANTY IN NOVEMBER 2001, AND DEALER REPLACED SHAFT. CRADLE FAILED 2 YEARS LATER, AND NEEDED TO BE REPLACED AGAIN, ALSO, HAD A STEERING PROBLEM.*AK
I HAVE HAD NUMEROUS PROBLEMS FROM DAY ONE WITH THIS CAR. AT 60,000 MILES, I HAD A TRANSMISSION FAILURE. THERE WAS A WHINING NOISE THAT CAME FROM THE ENGINE COMPARTMENT, USUALLY AT HIGHWAY SPEEDS IN 4TH GEAR, OR OVERDRIVE. I HAD THE CAR DIAGNOSED AT A TRANSMISSIOIN SHOP, AND WAS TOLD THAT IT WAS GOING TO NEED TO BE COMPLETELY REBUILT. THIS FAILURE COULD HAVE OCCURRED ON THE HIGHWAY, IF I HAD NOT BEEN VIGILANT IN MY INVESTIGATION OF THE PROBLEM. AS A RESULT, I HAD A HUGE REPAIR BILL, WAS WITHOUT THE CAR FOR 1 WEEK, AND HAD TO PAY FOR A RENTAL TO DRIVE TO WORK. TO CORRECT THE PROBLEM THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT, AND REPALCED. SPECIFIC PARTS THAT I KNOW OF WERE, THE "TORRINGTON BEARING", WHICH CAUSED FAILURE OF A SET OF PLANETARY GEARS, AND THE 4TH GEAR SPLINE. THE REPAIRMAN SAID THAT THE BEARING AND THE 4TH GEAR SPLINE ARE OF SUBSTANDARD QUALITY, AND THAT REPLACEMENT PARTS HAVE PURPOSELY BEEN MADE STRONGER, AND HEAT TREATED, BECAUSE THIS IS A KNOWN PROBLEM IN THESE TRANSMISSOINS.60'000 MILES IS MUCH TOO EARLY FOR A FAILURE OF THIS TYPE TO OCCUR. TOTAL REPAIR BILL WAS OVER $2,500.00.*AK
"PLASTIC" BY PASS TUBE FROM INTAKE MANIFOLD TO WATER PUMP CRACKED, CAUSING ANTIFREEZE TO LEAK OUT AT A RAPID AMOUNT. CAN'T BELIEVE THAT THE TUBE IS MADE OUT OF PLASTIC SINCE IT IS IN CONTACT WITH THE INTAKE MANIFOLD WHICH IS VERY HOT. FORTUNATELY MY WIFE AND SON WERE JUST AROUND THE CORNER FROM OUR HOUSE AND NOT ON THE TRIP TO OHIO WHICH WAS PLANNED. ONLY GOING ABOUT 10 MPH WHEN NOTICED A GURGLING SOUND. GOT OUT OF CAR AND SAW FLUID LEAKING. CAME BACK TO HOUSE AND I CHECKED IT OUT AND FOUND THAT THE PLASTIC TUBE ABOVE THE WATER PUMP LEADING INTO THE MANIFOLD WAS INDEED THE PROBLEM. TOOK CAR TO CHEVROLET DEALERSHIP. THEY REPLACED THE BY PASS TUBE AT A HEFTY COST OF $262.38.*AK
WHIEL DRIVING 35 MPH, THE VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO THE SIDE OF THE ROAD. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE MECHANIC INFORMED THE OWNER THAT THE INTAKE MANIFOLD HAD FAILED. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →