Page 7 of 17 · complaints 301–350 of 818

2000 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Automatic Transmission
Filed Oct 31, 200772,469 milesCO

VEHICLE WAS AT DEALER FOR LEFT AXLE SEAL LEAK. NEXT DAY VIBRATION NOTICED WHILE SLIGHT RIGHT TURN PRESSURE ON WHEEL. RETURNED VEHICLE TO DEALER. COULDN'T FIND PROBLEM ON LOT. AFTER TESTING ON ROAD FOR 2 MINS. IT WAS DETERMINED THAT TRANSMISSION HAD TOTAL FAILURE. *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Oct 24, 200790,000 milesMA

I HAVE BEEN EXPERIENCING FREQUENT (EVERY DAY) TURN SIGNAL FAILURES WITH MY 2000 IMPALA LS. MY IMPALA HAS THE 3.8 LITER MOTOR AND 94,000 MILES. THE HAZARD SWITCH SEEMS TO BE THE REASON FOR THE FAILURE. I HAVE LOOKED AT SEVERAL ONLINE "AUTO HELP FORUMS" AND THIS PROBLEM IS AN EPIDEMIC AROUND THE NATION. GM HAS RECALLED MALIBU MODELS FOR THE SAME EXACT PROBLEM BUT NOT IMPALAS. THE SWITCH IS A $50 PART BUT GM WANTS $300-$400 TO REPLACE IT. IT IS A SAFETY HAZARD THAT GM IS AWARE OF. PLEASE FORCE THEIR HAND IN THIS SAFETY MATTER. THANK YOU. *TR

Air Bags › Frontal
Filed Aug 30, 200745,300 milesMD

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE DRIVER SIDE AIR BAG INFLATER SEPARATED FROM THE MODULE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,300.

Electrical System › Ignition › Switch
Filed Aug 28, 200760,000 milesTX

MY 2000 IMPALA WILL NOT START FROM TIME-TO-TIME. I HAVE HAD IT IN FOR SERVICE ON NUMEROUS OCCASIONS AND THEY CANNOT FIND THE PROBLEM. THERE IS ANOTHER 2000 IMPALA AT THE SERVICE CENTER RIGHT NOW WITH THE SAME PROBLEM. MY IMPALA HAS 75,000 MILES ON IT. IF I LET IT SIT FOR ABOUT 30 MINUTES AND TRY TO START IT AGAIN - IT WILL THEN START. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST YEAR. *TR

Electrical System
Filed Aug 28, 200750,000 milesOK

2000 CHEVROLET IMPALA PASSLOCK PROBLEM, I DROPPED MY WIFE OFF WE STRAPPED IN 3 KIDS AND I HEAD HOME. SHE SETS THERE JULY 110 DEGREES AND CAR WILL NOT START FOR 20 MIN. I KNOW OF THREE THAT'S HAD THE SAME PROBLEM THERE NEEDS TO BE A RECALL. *JB

Electrical System
Filed Aug 6, 2007170,000 milesOH

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE TURN SIGNALS WOULD NOT WORK. THE CONTACT STATED THAT HE HAD TO ACTIVATE THE EMERGENCY LIGHTS TO GET THE TURN SIGNAL TO WORK. WHEN HE ACCELERATED, THE FUEL GAUGE MOVED TO FULL AND THE AIR BAG LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN HE DROVE OVER A SPEED BUMP, THE VEHICLE SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE AFTER WAITING APPROXIMATELY THIRTY SECONDS. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 182,215.

Air Bags › On-off Switch Assembly
Filed Jul 31, 200799,948 milesCT

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE RED, AIR BAG LIGHT SHINES AND DIMS INSIDE THE VEHICLE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. AT DIFFERENT TIMES, THE RED LIGHT REMAINS ILLUMINATED. THE DEALER PROVIDED THE CONTACT WITH CODE NUMBER B004, WHICH IS CALLED AN AIR BAG INFLATER. THE CURRENT AND FAILURE MILEAGES WERE 99,948.

Power Train › Automatic Transmission
Filed Jun 28, 200794,000 milesNY

TOTAL TRANSMISSION FAILURE ON 2000 CHEVROLE T IMPALA. *AK

Exterior Lighting › Turn Signal
Filed Jun 21, 2007100,000 milesMI

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL DOES NOT OPERATE PROPERLY IN RAINY CONDITIONS. THE FAILURE WAS NOTICED WHILE DRIVING 30 MPH. THE DEALER ADVISED HIM TO ACTIVATE THE HAZARD LIGHTS EACH TIME THE FAILURE OCCURS. THE CURRENT MILEAGE IS 140,000 AND FAILURE MILEAGE WAS 100,000.

Exterior Lighting › Headlights
Filed Jun 18, 200737,000 milesFL

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE PLASTIC COVERS ON THE HEADLIGHTS HAD BECOME FROSTED AND YELLOW IN COLOR. THE DEALER STATED THAT HE WOULD HAVE TO BUY NEW HEADLIGHT COVERS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 143,000 AND FAILURE MILEAGE WAS 37,000.

Engine and Engine Cooling
Filed Jun 16, 2007123,100 milesOR

ONE DAY IT JUST GOT WARM. WE TURNED IT OFF AND THE RADIATOR BUBBLED. I LET IT COOLED DOWN. I CHECKED THE OIL AND WATER. IT WAS PROBABLY A QUART LOW AND THE OIL LOOKED A TOUCH MILKY. OIL WAS NOT OVER FULL. I ASSUMED IT WAS FINE. THE NEXT TRIP TO TOWN AND BACK(ABOUT 20 MILES ROUND TRIP)IT RAN WARM ON THE WAY HOME. WHEN WE GOT HOME THE RADIATOR WAS BOILING A LITTLE BIT AGAIN. AFTER IT COOLED OFF I CHECKED THE WATER IS HALF TO THREE QUARTERS GALLON LOW ON WATER. OIL WAS REGISTERING A LITTLE MORE THAN A QUART OVER FULL AND REAL MILKY LOOKING. THAT IS WHEN I NOTICED THERE WAS A PROBLEM. I CHANGE OIL AND FILTER. TOPPED OFF WATER. I ADDED SOME ALUMINUM SEAL AND TOPPED OFF THE WATER. AFTER I DID THAT IT SEEMED LIKE IT WAS FIXED FOR ABOUT 8 DAYS THEN IT DID IT AGAIN. I HAVEN'T STARTED IT OR DRIVEN IT SINCE. IT IS GOING TO COST ABOUT 500-800 DOLLARS TO GET IT FIXED. MY COMPLAINT IS THAT GENERAL MOTORS KNOWS ABOUT THE INTAKE MANIFOLD GASKET PROBLEM BUT THEY WON'T RECALL ANY OF THESE VEHICLES. THERE IS EVEN A PETITION ONLINE TO GET THEM TO. MY CAR IS A 2000 CHEVROLET IMPALA. I DIDN'T FEEL LIKE I SHOULD HAVE TO PAY FOR THEIR MISTAKE. I CAN'T AFFORD TO GET IT FIXED AND I AM STILL MAKING PAYMENTS ON IT. I DIDN'T WANT IT TO GO TO WASTE IT IS A VERY NICE CAR. I REALLY LIKE MY CAR. I WISH I COULD DRIVE IT. *AK

Electrical System
Filed Apr 30, 200735,000 milesGA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 65 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WILL NOT RESTART IF THE PARK GEAR WASN'T ENGAGED. 12 - 15 TIMES ON A HILL THE VEHICLE ROLLED BACKWARDS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED ,INCLUDING THE HEAVY TRAFFIC FLOW IN HIS AREA. THE FAILURE MILEAGE WAS 35,000 , AND THE CURRENT MILEAGE WAS 49,000. AK

Fuel System, Gasoline › DeliveryFire
Filed Apr 9, 2007136,000 milesMI

WAS HAVING A HARD TIME STARTING THE CAR AT TIMES, ESPECIALLY ON SHORT TRIPS IN TOWN. TOOK ABOUT 7 CRANKS TO FINALLY GET IT STARTED. DROVE THE CAR THE NEXT DAY, EVERYTHING SEEMED OKAY DID NOT DRIVE CAR AT ALL OVER THE WEEKEND. GOT INTO THE CAR ON MONDAY AND HEARD A HUGE NOISE. I THOUGHT THE WINDSHIELD BROKE. LOOKED UP AND SAW SMOKE COMING FROM UNDER HOOD. UNLATCHED HOOD, AND SAW THE INTAKE MANIFOLD EXPLODED ALONG WITH THE INTAKE PLENUM, AND THERE WAS A FIRE. BURNT THE INJECTOR CONNECTORS. CAR WAS NOW AT DEALERSHIP, AND CHEVROLET WAS SENDING AN INVESTIGATOR TO LOOK AT CAR AS THIS WAS A POSSIBLE RESULT FROM A RECALL BY GM REGARDING THE FUEL PRESSURE REGULATOR, WHICH I TOOK TO DEALER TO HAVE IT REPLACED. HOPEFULLY GM WILL TAKE OFF THIS.*AK

Air Bags › Frontal
Filed Apr 4, 2007PA

TL*-THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE AIR BAG LIGHTS KEEP TURNING ON, HE TOOK IT TO THE DEALER, AND THEY KEEP REPAIRING THE SENSOR, BUT IT WAS STILL NOT WORKING. THE DEALER STATED THAT HE NEED TO CHANGE THE AIR BAG IN HIS VEHICLE, BUT HE FELT THAT IT WAS DEFECTIVE, AND THE MANUFACTURER NEEDED TO KNOW ABOUT IT. *AK

Exterior Lighting › Turn Signal
Filed Apr 1, 2007GA

TURN SIGNALS DO NOT WORK ALL THE TIME. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 23, 200740 milesCA

PASSLOCK SYSTEM FAILURE 3 TIMES IN 100,000 MILES $300 REPAIR EACH TIME. STRANDED IN PARKING LOTS TILL THE CAR RESETS THEN WILL START. MY WIFE IS SCARED TO DEATH WHEN SHE IS IN THE PARKING LOT JUST SITTING THERE WAITING FOR THE CAR TO RESET. INTAKE GASKET FAILURE 2 TIMES IN 100,000 MILES $600 EACH TIME. SUB FRAME FAILURE INTERMEDIATE SHAFT FAILURE 3 TIMES. *JB

Power Train › Automatic Transmission
Filed Feb 20, 2007WI

TRANSMISSION FAILURE. VEHICLE MAKING GEAR WHINING, AND TRANSMISSION SLIPS AT HIGHWAY SPEED. SERVICE SHOP INDICATED THAT THERE IS A "SOLENOID SWITCH" THAT IS STUCK IN THE TORQUE CONVERTER. THERE IS A 50/50 CHANCE THAT THE DRUM IN THE TORQUE CONVERTER IS CRACKED, THEREFORE SHOP WON'T INVEST THE LARGE AMOUNT OF LABOR REQUIRED TO REPLACE THIS STUCK SWITCH. THE REPAIR WILL REQUIRE A COMPLETE TRANSMISSION REBUILD. 120,000 MILES ON VEHICLE. $1500 OF REPAIRS FOR A STUCK, $20 SWITCH. NOT RIGHT.*JB

Engine and Engine Cooling › Engine
Filed Feb 16, 200756,000 milesNY

INTAKE MANIFOLD GASKET LEAK ON 2000 CHEVY IMPALA. *NM

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Jan 15, 2007114,500 milesIA

AFTER NOT BEING USED FOR APPROXIMATELY ONE MONTH, I TRIED TO START MY 2000 CHEVROLET IMPALA WITH 114,000 (+/-) MILES. THE CAR DID NOT START. I CONNECTED JUMPER CABLES AND AGAIN TRIED. THE CAR DID NOT TURN OVER. I WAITED A FEW MOMENTS AND THEN TRIED AGAIN. WHEN I TURNED THE KEY, THERE WAS AN EXPLOSION AND FIRE. I TURNED THE KEY OFF AND DISCONNECTED THE CABLES. THE TOP OF THE UPPER INTAKE HAD EXPLODED. THE PLASTIC ENGINE COVER HAD DISCONNECTED AND THE OIL FILLER CAP/TUBE HAD PROJECTED TO THE NEIGHBOR'S YARD. THE TOP OF THE MOTOR, FUEL LINE AND SURROUNDING WIRES/INSULATION WAS ON FIRE. THE FIRE WAS PUT OUT BY SMOTHERING. I CALLED A MECHANIC DIRECTLY AFTER THE INCIDENT AND WAS INFORMED OF A RECALL FOR THE FUEL PRESSURE REGULATOR. AFTER VIEWING THE RECALL FOR FOR THE 3.8L (VIN K) FUEL PRESSURE REGULATOR, THE POTENTIAL SITUATION OF A LOW BATTERY COMBINED WITH THE LEAKING REGULATOR CAUSING A BACKFIRE AND THUS EXPLOSION WAS EXACTLY WHAT HAPPENED. I CONTACTED LOCAL CHEVROLET DEALERSHIPS AND WAS THERE WAS NO RECALL FOR MY VEHICLE. I THEN CONTACTED CHEVROLET CUSTOMER SERVICE VIA A PHONE CALL ON DECEMBER 4, 2006. AFTER MULTIPLE PHONE CALLS OVER THE NEXT FEW WEEKS, I WAS REQUESTED TO HAVE THE CAR TOWED, AT MY EXPENSE, TO A LOCAL DEALERSHIP SO CHEVROLET COULD SENT A REPRESENTATIVE TO INSPECT. CHEVROLET THEN CALLED ME THE BEGINNING OF JANUARY TO TELL ME THAT THEY FEEL THE LOW BATTERY CAUSED THE EXPLOSION AND THUS, THEY WERE NOT RESPONSIBLE. I ASKED FOR A COPY OF THEIR INSPECTION REPORT AND

Steering
Filed Dec 25, 200668,345 milesMN

INTERMEDIATE SHAFT STICKS AND MAKES CLUNKING SOUNDS WHILE DRIVING. TSB SUGGESTED LUBRICATION KIT, THAT FIX WAS NOT SUCCESSFUL. REPLACED SHAFT, NEW SHAFT HAS DEVELOPED SAME PROBLEM. THE DESIGN APPEARS FLAWED AND POSSIBLY DANGEROUS TO HAVE A STEERING COMPONENT BINDING. TO MY KNOWLEDGE THERE IS NO PERMANENT FIX FOR THIS AND A NEW INTERMEDIATE SHAFT WITH THE SAME DESIGN IS NOT A PERMANENT SOLUTION. *NM

Steering
Filed Dec 18, 200685,000 milesOH

I AM THE ORIGINAL OWNER OF A 2000 CHEVY IMPALA WITH 85,000 MILES. INTERMEDIATE STEERING SHAFT FAILS EVERY 20-25,000 MILES. IT HAS BEEN REPLACED THREE TIMES ALREADY, AND IS FAILING AGAIN. DEALER ADMITS IT IS A DESIGN FLAW THAT AFFECTS ALL 2000-2005 DESIGN IMPALA'S. YOU KNOW IT IS FAILING WHEN YOU FEEL CLUNKING AND LOOSENESS IN THE STEERING AT LOW SPEEDS WHEN CORNERING. I HAVE TALKED WITH MANY OTHER IMPALA OWNERS, AND THEY HAVE IDENTICAL PROBLEMS. COSTS $250 EVERY TIME THIS PART MUST BE REPLACED. THIS IS A SIGNIFICANT SAFETY CONCERN WHEN A CRITICAL STEERING COMPONENT REPEATEDLY FAILS. *JB

Vehicle Speed ControlCrash
Filed Dec 5, 2006PA

I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF. *NM

Vehicle Speed ControlCrash
Filed Dec 5, 200640,000 milesPA

I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK. *NM

Engine and Engine Cooling
Filed Nov 24, 200625,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.

Exterior Lighting › Turn Signal
Filed Nov 14, 2006NY

DT*: THE CONTACT STATED THE VEHICLE'S TURN SIGNAL INTERMITTENTLY DID NOT WORK WHILE TRYING TO SIGNAL IN ANY DIRECTION. ALSO THE HAZARD LIGHTS FAILED TO ILLUMINATE, WHEN THE HAZARD LIGHTS BUTTON WAS DEPRESSED. THE DEALER WAS CONTACTED, AND DETERMINED THAT THE CONTACT MAY NEED TO REPLACE THE TURN SIGNAL. THE CONTACT FOUND MANY OTHER CONSUMERS WITH THE SAME MODEL WHO HAD THIS SAME PROBLEM. THE VEHICLE WAS NOT REPAIRED.

Steering
Filed Oct 25, 2006103,000 milesAZ

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY ON NORMAL ROAD CONDITIONS AT 5 MPH, THE STEERING COLUMN LOCKED AND COULD NOT BE PULLED TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WERE CURRENTLY EXAMINING THE VEHICLE. NO REPAIRS WERE MADE.

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 24, 200678,000 milesOH

2000 CHEVROLET IMPALA LS, 3.8 ENGINE. AT 78,000 MILES THE "LOWER INTAKE MANIFOLD GASKET" FAILED CAUSING LOSS OF COOLANT. REQUIRED $804 REPAIR. MY RESEARCH INDICATES THIS IS A WIDESPREAD PATTERN FAILURE OF GM 3.8 LITER ENGINES OF THAT YEAR, DUE TO INSUFFICIENT TORQUE ON THE INTAKE MANIFOLD BOLTS AND/OR A FAULTY GASKET. THIS AFFECTS OTHER GM BRANDS USING THE SAME ENGINE. A PROPERLY MAINTAINED ENGINE SHOULD NOT SUFFER THIS TYPE OF FAILURE AT 78K MILES. *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Oct 3, 200695,000 milesCA

MY 2000 IMPALA HAS A PROBLEM WITH THE PASSLOCK SYSTEM WHICH CAUSES THE VEHICLE TO STOP WORKING OR SURGE WHILE DRIVING AND CAUSES INTERMITTENT DIFFICULTIES WITH STARTING. THIS IS A WIDESPREAD PROBLEM AMONG GM OWNERS AND WE HAVE MADE NEARLY 13 VISITS TO THE DEALER TO ADDRESS THIS SAFETY ISSUE. WE HAVE HAD THE IGNITION REPLACED, BUT ON MOST VISITS GM STAFF ARE UNABLE TO DIAGNOSE, AND HENCE, UNABLE TO TREAT THE PROBLEM. ANOTHER SAFETY ISSUE IS RELATED TO STARTING. SINCE MY WIFE DRIVES THE CAR, SHE IS OFTEN LEFT UNSAFE IN AREAS DURING THE 20+ TIMES THAT SHE HAS NOT BEEN ABLE TO START HER CAR. WHILE NO INJURIES HAVE YET BEEN LINKED TO THIS PROBLEM WITH OUR VEHICLE, IS SUCH A WIDESPREAD PROBLEM WITH GM VEHICLES THAT IT NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *JB

Power Train › Automatic Transmission
Filed Sep 18, 200680,000 milesMI

DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION DROPPED TO THE LOWEST GEAR WITHOUT WARNING, AND HESITATED BEFORE ENGAGING TO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. ALSO, THE FUEL GAUGE DISPLAYED AN INCORRECT READING. FINALLY, WHILE DRIVING 30 MPH, THERE WAS A RATTLING NOISE IN REAR WHEELS. THE LAST TWO PROBLEMS WERE INSPECTED BY A DEALER.

Electrical System
Filed Sep 12, 200697,000 milesMD

I HAVE A 2000 IMPALA LS WITH 97000 MILES. THE CAR WILL STALL AT HIGHWAY SPEED. THIS HAS HAPPENED TO BOTH MY WIFE AND MYSELF SEVERAL TIMES THIS SUMMER. THE CAR HAS BEEN IN THE DEALERSHIP FOR 3 OF THE LAST 4 WEEKS AND I AM TOLLED THEY CAN'T FIND THE PROBLEM. I HAVE DONE A INTERNET CHECK AND HAVE FOUNDED SEVERAL OTHER OWNERS WITH THE SAME ISSUE. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *NM

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Sep 12, 200645,000 milesTX

TURN SIGNALS FAIL TO OPERATE WHEN LEVER IS MOVED OR STOP WORKING WHEN ACTIVATED. THE ONLY WAY TO RECOVER FROM PROBLEM IS TO PRESS THE HAZARD SWITCH. THEN THE SIGNALS OPERATE CORRECTLY. INTERMITTENT PROBLEM THAT OCCURS ABOUT ONCE A WEEK. DEALER SAID THERE IS NOTHING THEY CAN DO EVEN THOUGH THERE IS A RECALL FOR THIS VERY PROBLEM ON MALIBU AND PONTIAC CARS. *JB

Engine and Engine Cooling
Filed Aug 30, 200674,900 milesMI

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STALLED DURING STARTUP AND CRUISING. THE ENGINE STALLED 35 TIMES. THE VEHICLE WOULD USUALLY RESTARTED AFTER 5 TO 11 ATTEMPTS. ON 08/24/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO WAS UNABLE TO LOCATE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS TAKEN.

Engine and Engine Cooling › Engine
Filed Aug 25, 200689,400 milesPA

DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED INTERMITTENTLY AT VARIOUS SPEEDS. THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE. AT TIME IT WOULD START RIGHT UP. OTHER TIMES THE VEHICLE HAD TO COOL DOWN BEFORE IT WOULD RESTART. THE DEALERSHIP REPROGRAMMED THE COMPUTER BUT THE PROBLEM PERSISTED. *AK UPDATED 9/22/2006 - THE VEHICLE STALLED A COUPLE TIMES A WEEK. *NM

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 15, 200655,750 milesNY

TURN SIGNALS ONLY WORKING INTERMITTENTLY - MECHANIC UNABLE TO DUPLICATE PROBLEM ON TEST DRIVES. THIS IS DEFINITELY AN UNSAFE CONDITION ON THRUWAY AND EXPRESSWAY DRIVING WHERE LANE CHANGING AND USE OF SIGNALS ARE NEEDED TO USE OFF AND ON RAMPS. I HAVE DONE ENOUGH RESEARCH AND SEEN ENOUGH REPORTS OF THIS SAME ISSUE WITH BOTH THE IMPALA AND THE MALIBU TO BE QUITE SURE THERE IS A DEFECT IN THE MANNER IN WHICH THIS EQUIPMENT WAS MANUFACTURED OR ASSEMBLED. I AM REQUESTING A RECALL BE ISSUED TO CORRECT WHAT APPEARS TO BE A GREAT NUMBER OF VEHICLES ON THE ROAD WITH THIS SAME UNSAFE CONDITION BEFORE IT RESULTS IN A FATALITY. *JB

Steering
Filed Aug 3, 200667,000 milesIL

DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS, THE STEERING COLUMN MADE A GRINDING NOISE AND THE STEERING WHEEL SHOOK. THE DEALERSHIP DETERMINED THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONSUMER DECLINED TO HAVE THE STEERING SHAFT REPLACED. UPDATED 08/25/06. *JB

Electrical System
Filed Jul 21, 200680,000 milesIN

FOR THE LAST YEAR MY SECURITY LIGHT WILL RANDOMLY COME ON. SOON AFTER..SOMETIMES HOURS, SOMETIMES DAYS...THE CAR WILL NOT START. I CONTACTED MY DEALER AND THEY SAID IT IS A PASSLOCK SECURITY CODE PROBLEM. THE CAR THINKS IT IS GETTING STOLEN AND YOU HAVE TO WAIT 15-20 MINUTES AND TRY AGAIN. THE CODE IS EASY TO FIX BUT IT IS ALSO $395. THE ONLY PLACE THAT CAN FIX IT IS THE DEALERSHIP. I HAVE DONE SOME INVESTIGATING AND MANY IMPALAS HAVE THIS PROBLEM. MY DEALER SUGGESTED I WRITE A COMPLAINT BECAUSE THEY SEE IT A LOT AND HOPEFULLY A RECALL COULD OCCUR. I DON'T KNOW WHEN IT IS GOING TO HAPPEN AGAIN AND BEING A YOUNG FEMALE IT IS SCARY WHEN I WALK OUT TO MY CAR LATE AT NIGHT OR ALONE. I HAVE FOUND CAR WEBSITE FORUMS AND MANY HAVE LISTED THIS SAME PROBLEM. I APPRECIATE YOUR TIME AND HOPE THAT SOMETHING CAN BE DONE. THIS CAN BE A SAFETY ISSUE FOR MANY PEOPLE.

Electrical System
Filed Jul 12, 200694,325 milesNJ

DT: THE CONTACT STATED, WHILE DRIVING IN CLEAR, DRY WEATHER, THE VEHICLE LUNGED FORWARD AND ALL POWER IN THE VEHICLE FAILED ON FOUR SEPARATE OCCASSIONS. ONCE STOPPED, THE VEHICLE RESTARTED. THE SERVICE DEALER INSPECTED THE VEHICLE BY COMPUTER DIANOSTIC, ON TWO SEPARATE OCCASSIONS, WHICH DID NOT REVEAL THE PROBLEM. THE VEHICLE''S ELECTRICAL POWER FAILED FOR THE FOURTH TIME.

Seats › Front Assembly › Seat Heater/Cooler1 injured
Filed Jul 12, 200683,000 milesIL

COMPLAINANT WAS TRAVELING ON INTERSTATE HIGHWAY WHEN DRIVER'S LEATHER SEAT SUDDENLY BECAME EXTREMELY HOT, CAUSING BURNS TO LOWER BACK AND BUTTOCKS. SEAT BECAME HOT DESPITE FACT THAT SWITCH CONTROLLING HEATED SEAT HAD BEEN, AND WAS STILL IN THE "OFF" POSITION. SEAT CONTINUED TO BURN REGARDLESS OF SETTING OF 3-POSITION CONTROL SWITCH. SEAT CONTINUED TO BURN DESPITE VEHICLE BEING TURNED OFF. SEAT CONTINUED TO BURN UNTIL COMPLAINANT LOCATED DRIVER'S SIDE FUSE BOX AND REMOVED FUSE MARKED FOR DRIVER'S HEATED SEAT/BCM. VEHICLE MUST CONTINUE TO BE OPERATED WITH FUSE REMOVED AS RE-INSERTION CAUSES SEAT TO AGAIN BURN REGARDLESS OF SWITCH POSITION OR VEHICLE ON/OFF. PASSENGER HEATED SEAT WAS/IS UNAFFECTED BY THE DEFECT OR REMOVAL OF FUSE. INCIDENT DATE IS APPROXIMATE. *JB

Steering › Rack and Pinion › Rack
Filed Jul 5, 200686,000 milesTX

DT*: THE CONTACT STATED THAT THE VEHICLE VEERED EXTREMELY TO THE RIGHT DURING RIGHT LANE CHANGE. WHEN VEHICLE WAS IMMEDIATELY PULLED OVER, THE FRONT DRIVER'S SIDE TIRE WAS OBSERVED TO BE LOOSE AND WOBBLY. THE VEHICLE WAS INSPECTED BY A CERTIFIED INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWERSTEERING RACK WELD BROKE FROM THE FRAME AND NEEDED TO BE REPLACED. THE DEALER WAS ALERTED BUT REFUSED TO REPAIR THE DEFECT UNDER WARRENTY. THE INCIDENT OCCURRED AT 50 MPH ON THE HIGHWAY DURING DRY ROAD CONDITIONS.*AK 08/02/06 UPDATED. *TT

Air Bags › Frontal › Driver Side › Inflator Module
Filed Jul 2, 200615,135 milesMI

AIR BAG SYSTEM FAILURES; 01.25.01 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (REPORTED TO DEALER / SERVICE; REPAIRED WIRE UNDER DRIVER SEAT AND PASSENGER SEAT AT SDM HAD TO RR SEAT PASSENGER SIDE*) *SERVICE PAPERWORK LANGUAGE 11.16.01 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (DEALER / SERVICE; REPLACED FAULTY AIR BAG MODULE) 08.27.02 AIR BAG WARNING LIGHT STAYS ON ALL THE TIME (DEALER / SERVICE; CODE B0041 IN HISTORY. INSPECT WIRING, DISCONNECT / RECONNECT CN FOR L/H SIDE AIR BAG TO ENSURE PROPER CONNECTION. 03.04.03 AIR BAG WARNING LIGHT STAYS ON ALL THE TIME (DEALER / SERVICE; CODE 41, REPAIRED POOR CONNECTION AT LH SEAT CONNECTOR. 05.09.06 AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY (DEALER / SERVICE; FOUND POSSIBLE FRETTING CORROSION AT DRIVER SIDE INFLATOR CONNECTOR. CLEANED TERMINALS IN CN. RECOMMENDED; IF CODE RETURNS WILL NEED INFLATOR MODULE). *JB 06.30.06 AIR BAG LIGHT STAYS ON ALL THE TIME.

Seats › Front Assembly › Seat Heater/Cooler
Filed Jun 30, 200633,000 milesNY

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED; THE DRIVER'S IDE ELECTRIC HEATER BECAME VERY HOT, AND THEN FAILED TO CONTINUE HEATING THE SEAT. THE PASSENGER SEAT WAS NOT AFFECTED BY THE DRIVER'S SIDE FAILURE, BUT FAILED TO WORK A FEW DAYS LATER.

Electrical System › 12v/24v/48v BatteryFire
Filed Jun 13, 200697,500 milesMI

DT*: THE CONTACT STATED THE ENGINE WOULD NOT START AFTER THE VEHICLE WAS PARKED OVERNIGHT. INITIALLY, IT WAS SUSPECTED THE BATTERY WAS DISCHARGED AND THE BATTERY WAS CHARGED FOR TWENTY MINUTES. AFTERWARDS, THE CONTACT ATTEMPTED TO START THE VEHICLE, WITH THE KEY IN THE IGNITION, AND THE INTAKE MANIFOLD EXPLODED. A LARGE FIREBALL ALONG WITH PIECES OF THE INTAKE MANIFOLD AND THE ENGINE COVER SHOT OUT OF THE UNDERHOOD AREA. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE DEALER DETERMINED THE BACKFIRING OCCURRED DUE TO THE CONTACT STARTING THE ENGINE WHILE APPLYING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS ALERTED.

Exterior Lighting › Turn Signal
Filed May 26, 2006SC

TURN SIGNALS FUNCTIONALITY INTERMITTENTLY FAILS. MY AUTOMOBILE TURN SIGNALS FAILURE RATE IS AN ESTIMATED 20 PERCENT. I DRIVE MY VEHICLE NEVER KNOWING WHEN THE OPERATION OF THE TURN SIGNALS WILL FAIL. THIS IS A HAZARD TO MYSELF AS WELL AS TO OTHERS. I HAVE READ OTHER 2000 IMPALA OWNERS COMPLAINTS CONCERNING THIS SAME ISSUE ON WWW.CARCOMPLAINTS.COM. I HAVE DISCUSSED THIS PROBLEM WITH A CHEVROLET DEALERSHIP. THEY CLAIMED THAT NO RECALLS OR SERVICE BULLETINS EXISTED CONCERNING THE TURN SIGNALS INTERMITTENT FAILURE. I HAVE TRIED TO DETERMINE WHAT WAS CAUSING THIS PROBLEM. OBVIOUSLY, IT ISN'T A BLOWN FUSE. IS IT A ELECTRICAL CONNECTION, A MALFUNCTION OF A ELECTRICAL SWITCH OR THE TURN SIGNAL UNIT? *NM

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed May 3, 2006110,000 milesMI

DT*: THE CONTACT STATED WHILE TURNING OFF THE WINDSHIELD WIPERS, THEY REMAINED IN THE UP POSITION. AN INDEPENDENT REPAIR SHOP DETERMINED THE WINDSHIELD WIPER SWITCH NEEDED TO BE REPLACED.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 2, 2006133,000 milesFL

DT*: THE CONTACT STATED WHILE DRIVING 45MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE TEMPERATURE GAUGE OF THE ENGINE ALSO ELEVATED AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE INTAKE MANIFOLD, HEAD GASKETS, AND THE ENGINE COOLING SYSTEM NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED AND AGREE THE VEHICLE IS INCLUDED IN A CUSTOMER SATISFACTION PROGRAM, # 03034, CONCERNING THE ENGINE AND ENGINE COOLING. HOWEVER, BOTH REFUSE TO REPAIR THE VEHICLE WITHOUT CHARGE BECAUSE THE CAMPAIGN EXPIRED.

Visibility › Power Window Devices and Controls
Filed Apr 18, 2006IL

2000 CHEVROLET IMPALA, WINDOW SWITCH, IMPALA, LEFT DRIVERS DOOR. SWITCH WORKS INTERMIT, AND SOME TIMES NOT AT ALL. I WORK FOR A POLICE DEPARTMENT AND WE HAVE SEVERAL IMPALAS, AND HAVE SEEN THIS PROBLEM ON A FEW. *JB

Electrical System › Wiring › Front UnderhoodFire
Filed Apr 17, 200640,000 milesNY

CAR RUNNING WELL -NO PROBLEMS AT ALL. PARKED CAR A LOCAL SHOPPING AREA. APPARENTLY ENGINE CAUGHT FIRE WHILE I WAS IN STORE. IT WAS NOTICED BY EMPLOYEE OF STORE WHO CALLED FIRE DEPARTMENT. ALTHOUGH THEY CAME QUICKLY THE CAR HAD TO BE TOTALED AS THE FIRE CONSUMED AND MELTED THE ENTIRE ENGINE. *JB

Electrical SystemFire1 injured
Filed Apr 6, 200635 milesNC

2000 CHEVROLET IMPALA LOCKED ME IN CAR AND COULDN'T GET OUT. FINALLY GOT DOOR OPEN. *JB

Engine and Engine Cooling › Cooling System
Filed Apr 5, 200654,000 milesCT

MY 2000 CHEVY IMPALA THE ENGINE COOLANT IS LEAKING INTO THE ENGINE MANIFOLD. THIS IS CAUSING MY CAR TO CONSTANTLY BE LOW ON COOLANT, LOSS OF GAS MILEAGE, AND POOR PERFORMANCE. THIS IS A BLATANT MANUFACTURERS DEFECT THAT SHOULD BE TAKEN CARE OF BY GMC. *NM

Power Train › Automatic Transmission
Filed Mar 24, 2006119,000 milesFL

DT*: THE CONTACT STATED WHILE TRAVELING BETWEEN 15 AND 55MPH THE VEHICLE WILL SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TRANSMISSION WAS FLUSHED OUT. THE PROBLEM WAS WITH THE PRESSURE CONTROL SOLENOID IN THE TRANSMISSION. THE MANUFACTURER HAS BEEN ALERTED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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