INTAKE MANIFOLD GASKET FAILURE, ENGINE COOLANT LIGHT WILL COME ON WHICH IS PRELUDE THAT COOLANT IS LEAKING INTO THE OIL. MOST ALL PEOPLE WILL NOT EVEN KNOW THIS. GM USED A PLASTIC GASKET AND IF YOU CHECK WITH ANY REPAIR SHOP/GM SERVICE GARAGE THEY WILL ALL TELL YOU THE SAME, THE PLASTIC GASKET JUST DETERIORATES, WITH ANY MILEAGE FROM 60K TO 90K AND THE COST TO REPAIR IS FROM $795 TO $995 PLUS TAX AND GARAGE SURCHARGES IE SOME CHARGE CLEAN UP AND ADD ONS SUCH AS COST OF TOWELS AND CLEANERS ETC. I WAS TOLD BY SEVERAL REPAIR PROFESSIONALS THIS IS SUCH A COMMON PROBLEM THEY KNOW AS SOON AS A IMPALA ROLLS THROUGH THE DOOR, EXACTLY WHAT IT IS. ""I BELIEVE GM SHOULD TAKE OWNERSHIP FOR USING A DEFECTIVE PART AS NO OTHER VEHICLES HAVE SUCH POOR FAILURE RATE, NOR HAVE I EVER IN MY 58 YEARS OF LIVE AND OWNERSHIP OF 15 CARS/TRUCKS EVER HAD TO REPLACE AN INTAKE MANIFOLD GASKET BECAUSE OF DETERIORATION. JUST SEARCH THE INTERNET AND YOU WILL FIND A MILLION PEOPLE OF THE SAME ISSUE. IF THEY KNEW WHERE TO COMPLAIN, I AM SURE YOU WOULD BE SWAMPED. I HOPE SOMETHING CAN BE DONE TO HELP ALL OF THE OWNERS. THANK YOU FOR YOUR TIME AND ASSISTANCE. *TR
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
NO CRASH, BUT THE SPEEDOMETER, TACHOMETER,GAS GAUGE GOES WACKY MOST OF THE TIME THE GAS GAUGE DOES NOT WORK AT ALL, THE SPEEDOMETER WORKS ABOUT 25 PERCENT OF THE TIME, I HAVE READ COMPLAINTS FROM OTHER IMPALA OWNERS ON LINE AND THEY ALL HAVE THE SAME PROBLEM, WHAT I WOULD LIKE TO SEE IS A RECALL FROM G.M. IT IS A SAFETY CONCERN BECAUSE YOU DON'T KNOW HOW FAST YOU ARE GOING. ALSO MOST OF THEM SAID THE TEMP. GAUGE GOES ALSO AND THAT CONCERNS ME IF YOU CAR WOULD OVERHEAT YOU WOULDN'T EVEN KNOW THAT IT HAPPENED, UNTIL IT WAS TO LATE, NOW YOU WOULD HAVE TO INVEST IN A NEW MOTOR AND THAT IS WAY TO COSTLY. PLEASE SEE IF THERE IS ANYTHING YOU CAN DO TO HELP THE PROBLEM TO BE FIXED, WERE ALL IN THIS TOGETHER. THEY ALSO SAID THAT THE REPAIR WAS TO COST $500.00. *TR
I'VE BEEN HAVING THIS PROBLEM FOR ABOUT 6 MONTHS NOW I HAVE AN 2000 CHEVY IMPALA AND I HEAR A KNOCKING NOISE WHEN EVER I PUSH THE GAS,REVERSE, TURN, OR HIT A SMALL BUMP. I HAVE TAKEN IT TO THE AUTO SHOP SEVERAL TIMES AND THEY CANT FIGURE OUT THE PROBLEM. HAVE YOU GUYS EVER HEARD ANY REPAIRS FOR THIS. *TR
2000 IMPALA INTERMITTENTLY WILL NOT START. SUGGESTION BY DEALERSHIP TO WAIT WITH KEY ONE 5 -20 MINUTES FOR THE SECURITY MODULE TO CLEAR THEN TRY TO START AGAIN. ALSO HAPPENING WITH 2004 IMPALA. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END OF HER VEHICLE VIBRATES SEVERELY. THE TIE ROD ENDS, RACK, TRANSMISSION MOUNTS, TIRES, INTERMEDIATE SHAFT, AND BOTH AXLES HAVE BEEN REPLACED, BUT THE VIBRATION STILL PERSISTS. ON MARCH 6, 2009, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND PAID $600 TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER FOR DIAGNOSTIC TESTING, WHICH WOULD COST $88. THE FAILURE MILEAGE WAS 125,000.
MY FINGERS DEVELOPED CURVATURES AND TWISTED KNUCKLES. I DEVELOPED LOWER BACK PAIN. SHOULDER PAIN. NECK PAIN. CARPAL TUNNEL. SCIATIC PAIN. REQUIRED PHYSICAL THERAPY BECAUSE I COULD NOT LIFT MY ARM ABOVE SHOULDER HEIGHT. THE STIFF "HIGH EFFORT" STEERING WAS RESULTING IN MY BODY GENERATING FORCES TO OVERCOME THE RESISTANCE OF THE STEERING SYSTEM WHICH WERE RESULTING IN SHOCK LOADS TO MY SKELETAL SYSTEM JOINTS AND BONES. OTHER DRIVERS OF THE STIFF STEERING CHEVROLET IMPALA, SATURN'S, PONTIAC GRAND AM, PICK UP TRUCKS ALL EXPERIENCE THE SAME DEFORMITIES WITH HAND/FINGER FUNCTIONAL LOSSES. *TR UPDATED 05/27/10.*JB
HEADLIGHTS ON THIS VEHICLE GO OUT WITH OUT WARNING, AND UNABLE TO CONTROL THE HEADLIGHT BRIGHT AND DIM FUNCTION WITH THE STEERING COLUMN CONTROL LEVER. THIS IS A VERY UNSAFE CONDITION WHEN TRAVELING AT NIGHT AND AN INTERNET SEARCH PULLS UP NUMEROUS COMPLAINTS OF THE SAME PROBLEM WITH THIS MODEL CAR IN THE 2000-2004 RANGE. WHAT IS THE STATUS OF THE INVESTIGATION FOR THIS PROBLEM AS REPORTED IN MAY 2006? *TR
I HAVE A 2000 IMPALA LS AND THE RT SIDE SEAT WARMER OVER HEATED AND ALMOST CAUGHT ON FIRE. MY LOCAL CHEVY DEALERSHIP SAID THEY HAD SEEN SEVERAL DO THIS, BUT THERE'S NO RECALL. MY HUSBAND UNPLUGGED IT AND REMOVE FUSE. NOW THE SEAT IS ALL BURNED AND CRACKING, LOOKS VERY BAD. WHY WASN'T THERE A RECALL ON THIS? I'VE READ WHERE SOME PEOPLE HAVE HAD THEIR SEAT TO CATCH ON FIRE AND BLAZE UP. *TR
CAR CAUGHT ON FIRE WHEN IT WAS TURNED ON. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. SHE ATTEMPTED TO START THE VEHICLE AGAIN AND IT EXPLODED. THERE WAS NO FIRE JUST A SPARK AND SMOKE.. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CONFIRMED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND FILED A REPORT. SHE WAS INFORMED THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE AND MAKE A DETERMINATION REGARDING THE ISSUE. THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT COMPENSATION WOULD NOT BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 171,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE OWNERS MANUAL STATED: NOT TO DRIVE THE VEHICLE WITH THE AIR BAG LIGHT ON BECAUSE IT WOULD BE DANGEROUS IN THE EVENT OF A CRASH. WITHIN A FEW DAYS THE AIR BAG LIGHT SHUT OFF, THEN TURNED ON AND CURRENTLY REMAINED ILLUMINATED. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER. THEY ALSO ADVISED HER THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE WHETHER THEY FIND A REMEDY OR NOT. THE FAILURE MILEAGE IS 42,000.
I HAVE WHAT I AM CALLING THE "CLASSIC GM PASSLOCK PROBLEM" WITH MY 2000 CHEVY IMPALA. IT STARTED ABOUT 2 YEARS AGO VERY RANDOMLY NOT STARTING. ON NOVEMBER 28, 2008 I REPORTED A VEHICLE PROBLEM TO THE LOCAL GENERAL MOTORS DEALERSHIP. MY '2000 CHEVY IMPALA ANTI-THEFT WARNING LIGHT WAS OCCASIONALLY COMING ON AND VEHICLE WOULD NOT START AT TIMES.' THE DEALERSHIP CHARGED ME $812.00 TO REPLACE FAULTY PASSLOCK MODULE, NEW IGNITION SWITCH AND CYLINDER. I'M CONCERN ABOUT ALL THE WORK BEING DONE AS STATED AND CHARGED FOR FACTORY DEFECTS, MANY VEHICLE OWNERS HAVE HAD THE SAME PROBLEM WITH THEIR GM AUTO. IN ADDITION, I DID NOT RECEIVE A NEW RECODED KEY. SECOND, THE REPLACEMENT PART FOR THE FAULTY PASSLOCK MODULE WAS NOT LISTED ON THE INVOICE AS AN ITEMIZED PART ORDERED AND REPLACED AS APPEAR OTHER ITEMS. THIRDLY, IF THE PART NOT LISTED ON THE INVOICE, HOW IS THE WARRANTY COVERED? I LATER LEARNED THAT THE DOOR, TRUNK AND IGNITION SHOULD BE OPERATED BY ONE KEY. AND IF PROCEDURE REQUIRES IGNITION SWITCH LOCK CYLINDER TO BE REPLACED, NEW IGNITION SWITCH LOCK CYLINDER SHOULD BE RECODED TO OLD KEY. ALSO, PASSLOCK SENSOR WAS AN INTEGRAL PART OF IGNITION SWITCH ASSEMBLY, BUT I STILL PAID TOO MUCH; I AM SEEKING A FULL REFUND. *TR
I BOUGHT A 00 IMPALA 2 MONTHS AGO AND WAS DRIVING I RUSH HOUR TRAFFIC FROM MY HEART DOCTORS OFFICE WELL A SEMI ALMOST HIT ME FROM BEHIND BECAUSE MY TURN SIGNALS STOPPED WORKING . THEN I KEPT PUSHING THE HAZARD SWITCH FINALLY THEY CAME BACK ON. WELL A COUPLE OF DAYS AGO I WENT TO GET SOME MEDICINE AND ALMOST GOT HIT AGAIN. WELL THE TURN SIGNALS STOPPED AGAIN. I HAVE CALLED AND WROTE EMAILS TO GM AND NO BODY WILL GET A HOLD OF ME ON THIS. THEY HAVE RECALLED THE MALIBUS I HAVE FOUND OUT FOR THIS PROBLEM WELL WHY NOT THE IMPALAS??? I HAVE EVEN CHECKED WITH AN ATTORNEY AND HE TOLD ME I SHOULD DO LEGAL ACTION AGAINST THEM SINCE THIS IS A SAFETY PROBLEM. WELL HE WANTS MONEY UP FRONT WELL I USED MY MONEY TO BUY THE CAR. SO IM ASKING WHY AND HOW CAN WE ALL GET TOGETHER AND FORCE GM TO RECALL AND FIX THIS PROBLEM?????I HAVE OTHER PROBLEMS BUT IM FINE WITH THEM ,I JUST WANT TO GET MY TURN SIGNALS FIXED, AND NOT AT MY EXPENSE. *TR
I BOUGHT A USED 2000 CHEVY IMPALA FOR MY 75 YEAR OLD MOTHER IN LAW. THE CAR HAS A PROBLEM WITH STARTING AND THE SECURITY MODULE. YOU CAN DRIVE THE CAR TO THE STORE OR WHERE-EVER BUT WHEN YOU GET BACK INTO THE CAR IT WON'T START AGAIN. YOU USUALLY HAVE TO WAIT 10 TO 40 MINUTES WITH KEY IN IGNITION FOR CAR TO START AGAIN. THERE ARE A LOT OF PEOPLE OUT THERE ON THE INTERNET WITH THE SAME PROBLEM. WE ALREADY PAID OVER $700 FOR A NEW STARTER AND A NEW SECURITY MODULE BUT THAT DID NOT FIX THE PROBLEM. OTHER PEOPLE CLAIM THEY HAVE SPENT THOUSANDS REPLACING ALL SORTS OF ITEMS AT RECOMMENDATION OF CHEVY DEALERSHIPS TO NO AVAIL. IT SEEMS THAT GM/CHEVROLET SHOULD INSTITUTE A RECALL ON THIS VEHICLE. IT IS ALSO A PROBLEM IN THE 2002 AND 2003 MODELS OF THE CHEVY IMPALA. *TR
NO EVENTS LEADING UP TO THE FAILURE. HAZARD LIGHTS SOMETIMES STOP WORKING ALONG WITH THE TURN SIGNALS PRESSING THE HAZARD LIGHT SWITCH WILL SOMETIMES CORRECT THE ISSUE. *TR
THE STEERING INTERMITTENTLY LOCKS OR IS DIFFICULT TO TURN BEYOND A CERTAIN ANGLE. IT OCCURS MOST OFTEN WHEN MAKING A LEFT TURN. WORKING THE WHEEL BACK AND FORTH USUALLY LOOSENS. SEVERAL TIMES I TOOK IT TO MECHANICS, BUT THEY WERE UNABLE TO REPRODUCE THE PROBLEM. *TR
VEH: 200 CHEVY IMPALA LS YR:2000 FAULT: IN THE PAST FEW WEEKS THIS VECH. HAS BEEN EXPERIENCING FAULTY TURN SIGNALS. SOMETIMES THEY WORK AND SOMETIMES THEY STOP, AND THEN AFTER CYCLING THE HAZARD SWITCH THEY RETURN. I HAVE RESEARCHED THE INTERNET SEEKING INFORMATION AND I FOUND THAT GM HAS DONE A RECALL ON CERTAIN MODELS IN THE SAME CLASS YEAR. I ALSO CONTACT THE DEALER AND THEY SAID IMPALA WAS NOT PART OF THE RECALL EVEN IF THE SWITCH WAS THE SAME USED IN THE MALIBU. (RECALLED) NHTSA RECALL NUMBER 03V327. I AM NOW UNABLE TO PURCHASE A SWITCH IN THE MARKET BECAUSE OF THE RECALL AND THE SUPPLY HAS BEEN DEPLETED. (TOLD THAT FROM THE DEALER). IN MY MIND GM SHOULD BE CONDUCTING ANOTHER RECALL BEFORE SOMEONE HAS AN ACCIDENT. *TR
ONE DAY I WAS JUST GOING TO WORK LIKE AND MY CAR WOULDN'T START. THE SECURITY LIGHT WAS FLASHING SO I REFERRED TO THE MANUAL. I FOUND OUT IT WAS THE PASSLOCK FEATURE ON THE CAR AND IT WAS MALFUNCTIONING. I DON'T HAVE THE TIME OR THE MONEY TO FIX THE PROBLEM. *TR
I HAD DROVE MY CAR ABOUT 10 MILES, PARK MY CAR AND WENT INSIDE THE WATERPARK. THEY CALL FOR THE PERSON DRIVING THE CHEVY IMPALA TO COME UP TOP,. I WAS THE TOLD MY CAR WAS SMOKING, I PROCEEDING OUT THE DOOR AND THEIR WERE FLAMES COMING OUT FROM UNDER MY HOOD. I WENT BACK IN AND TOLD THEM TO CALL THE FIRE DEPARTMENT.. MY WHOLE MOTOR WAS IN FLAMES BY THE TIME THEY GOT THERE. MY CAR WAS THEN TOTAL OUT AND WE STILL DON'T KNOW WHAT CAUSE THE FIRE. *TR
MY ENTIRE TURN SIGNAL FUNCTION TOTALLY STOPPED WORKING - NO BLINKING ON DASH OR OUTSIDE OF CAR. *TR
PASSLOCK SYSTEM INTERMITTENTLY STALLS MY CAR & INTERFERES WITH THE DASHBOARD LIGHTS. I HAVE A 2000 CHEVY IMPALA. *TR
I WAS DRIVING ONE NIGHT TO MY FRIENDS HOUSE ABOUT 10 - 15 MILES AWAY FROM MY HOUSE. AS I WAS DRIVING MY CAR JUST SHUT OFF AND MY STEERING WHEEL LOCKED UP, SO I DRIFTED TO THE SIDE OF THE ROAD AND TRIED TO START MY CAR UP. I STARTED IT ABOUT 3 MORE TIMES THEN IT FINALLY CAME BACK ON, AS I KEPT DRIVING DOWN THE ROAD IT HAPPENED YET AGAIN. LATELY IT'S JUST BEEN HAPPENING EVERY NOW AND THEN BUT I'M CONSTANTLY ON FAST BUSY ROADS AND IF THIS HAPPENS I CAN'T ALWAYS GET OVER AND IT COULD END UP GETTING ME AND ANYONE WITH ME HURT. I'VE TRIED TAKING IT TO PEOPLE BUT NOBODY KNOWS WHAT GOING ON AND I'VE EVEN CALLED CHEVY AND THEY CAN'T TELL ME ANYTHING. I'VE TAKEN IT TO THEM BEFORE AND $483 WASTED BECAUSE THEY "COULDN'T FIND ANYTHING WRONG WITH IT" THIS STARTING TO BECOME A PROBLEM BECAUSE I NEED RELIABLE TRANSPORTATION. *TR
150K THIS JANUARY HEATER NOT WORKING, TOOK TO GARAGE, TOLD ABOUT ENGINE COOLANT PROB. CALLED GM CANADA , TOLD MY CAR IS TOO OLD FOR THEM TO DO ANYTHING BUT THERE WAS A RECALL ON AN ENGINE PART THEY WOULD DO, TOOK THE CAR FOR A SCHEDULED APPT AND AFTER AN HOUR WAIT THE SERVICE MANAGER CAME TO TELL ME THEY DID NOT HAVE THE PART IN STOCK AND "NOT TO BRING THE CAR BACK BECAUSE IT WASN'T GOING TO LAST LONG" I WAS VERY UPSET AND CALLED GM, THERE ANYWHERE WAS FOR ME TO GO BACK TO THAT DEALERSHIP. HOW INSULTING, I TOLD GM I USED TO HAVE A HONDA AND EVEN THOUGH IT WAS OVER 10 YEARS OLD THEY FIXED A PROB WITH FUEL TANK FREE , WASHED CAR INSIDE AND OUT AND WERE VERY POLITE, THIS IS ONE OF THE REASONS GM IS NOT DOING WELL, THEY HAVE NO CUSTOMER SERVICE AT ANY LEVEL. WHEN I FIRST CONTACTED THEM THEY SAID IT WAS MY FAULT BECAUSE I HAD NOT REGISTERED WITH THEM WHEN I BOUGHT THE CAR (2002) SO THEY DID NOT HAVE THE ABILITY TO INFORM ME OF ANY PROB. WHEN I ASKED IF ALL I SHOULD EXPECT FROM A GM PROD IS 80,000 MILES HE SAID NOTHING. THEY HAVE KNOWN ABOUT THIS PROB SINCE 1985 AND THEY STILL DENY IT. I WILL NEVER BUY A NORTH AMERICAN PROD AGAIN. THIS IS JULY AND I AM STILL DRIVING THE CAR AND THE RECALL HAS NOT BEEN DONE. I FIGURE SO MANY VEHICLES ARE INVOLVED THEY WOULD GO BROKE IF THEY ACKNOWLEDGED THIS ISSUE. CANT SOMEONE HELP US. *TR
I HAVE A 2000 IMPALA THAT DOES NOT HAVE TRACTION CONTROL. IT HAS A NO START PROBLEM. IT WON'T TURN OVER AND I HAVE TO SIT THERE ANYWHERE FROM 10 TO 30 MINS WAITING FOR THIS PIECE OF CRAP TO START. I THINK SOMEBODY NEEDS TO MAKE GM RECALL THESE CARS TO FIX THEM. ITS TIME TO PUT THE CONSUMER FIRST AND NOT THESE MONEY HUNGRY CORPORATIONS LIKE GENERAL MOTORS!!! *TR
CAR STALL WHILE DRIVING DOWN FREEWAY. AT RED LIGHT OR ANY OTHER PLACE OR TIME. WHEN I SAY IT STALLS, I MEAN IT DIES & YOU HAVE TO RESTART IT . IT HASN'T CAUSED A CRASH OR DAMAGE YET, BUT IT COULD AT ANY TIME. I LOOKED ON THE INTERNET AND OTHER PEOPLE HAVE REPLACED SEVERAL DIFFERENT COMPONENTS AT GREAT EXPENSE AND HASN'T HELPED. *TR
ANTIFREEZE IS LEAKING. AUTO REPAIRMAN SAID THAT THEIR IS A RECALL BECAUSE OF DEXCOOL. I WAS TOLD THAT BECAUSE OF DEXCOOL THE REPAIR OF THE ENGINE WOULD COST CLOSE TO $800. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN THE SHOP FOR REPAIRS (UNRELATED TO THE ENGINE) THE ENGINE FAILED. THE ERRORS DID NOT APPEAR WHEN THE DIAGNOSTICS WERE PERFORMED. THE CONTACT WAS INITIALLY CALLED TO COME AND RETRIEVE THE VEHICLE, BUT IN THE SAME CONVERSATION, SHE WAS INFORMED THAT SOMETHING FAILED IN THE ENGINE. THE CONTACT WAS ALSO INFORMED THAT SHE SHOULD PROBABLY GET RID OF THE VEHICLE. THE ENGINE WAS REPLACED. NHTSA CAMPAIGN ID NUMBER 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) WAS REFERENCED. THE CONTACT SPENT $1,000 TO HAVE THE ENGINE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 08/27/08. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR, IGNITION SWITCH AND FUEL REGULATOR WAS REPLACED. UPDATED 08/27/08
LIKE EVERYONE ELSE W/ A 2000 IMPALA I HAVE FAULTY, NON-WORKING TURN SIGNALS ALL THE WAY TO THE MAJOR PROBLEMS OF THE INTAKE GASKET PROBLEM TO THE MOST SEVERE - THE PROBLEM OF THE CAR STALLING WHILE DRIVING OR SITTING AT A LIGHT. AND NO ONE CAN PIN POINTE THE ACTUAL PROBLEM. MY CAR USED TO JUST STALL OUT AT LEAST ONCE OR TWICE A DAY WHILE DRIVING. NOW THE CAR HAS GIVEN UP AND I'M ABOUT TO TOO. IT STARTS WHEN IT WANTS... I WISH LIFE WORKED THAT WAY BUT IT DOESN'T. TODAY I DECIDED TO RESEARCH RECALLS ON THE CAR AND FOUND OUT EVERYONE HAS THE PROBLEMS I DO BUT CHEVY HAS NOT TAKEN CARE OF ANYONE. PLEASE TAKE NOTE THIS IS SERIOUS. *TR
CAR QUITS RUNNING FOR NO REASON. NUMBER OF OCCURRENCES = 4. USUALLY HAPPENS BETWEEN 35 TO 45 MILES PER HOUR. NOTING DONE YET TO REPAIR. ONBOARD COMPUTER DOES NOT SHOW ANY PROBLEMS. OUR CONCERN IS THAT IF CAR QUITS RUNNING IT COULD PUT US IN A DANGEROUS POSITION. *TR
THE TURN SIGNALS DO NOT WORK. THEY CUT OUT ON YOU AT THE FEW TIMES THAT THEY COME ON. THIS IS DANGEROUS. *TR
MY PROBLEM STARTED BACK IN NOVEMBER OF 2006. I HAD TO LEAVE WORK TO GO PICK UP A SICK CHILD. WHEN I GOT IN MY CAR IT WOULD NOT CRANK. I TRIED JUMPING IT OFF BUT IT STILL WOULDN'T START. I BORROWED A CAR FROM A COWORKER AND WHEN I CAME BACK LATER IT STARTED WITHOUT A PROBLEM. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT WAS A FUEL ISSUE. BUT AFTER READING ALL THE COMPLAINTS I REALIZED IT WAS INDEED A PASSLOCK PROBLEM. IT WILL HAPPEN ABOUT EVERY 7 TO 10 DAYS, IN FACT TODAY WITH THE DAY. WHEN OUT TO MY CAR AT LUNCH AND NOTHING HAPPENED. I DO NOT WANT TO SPENT $500 TO GET THE PROBLEM FIXED IF IT'S NOT GOING TO FIX THE PROBLEM. FROM EVERYTHING I'VE READ THEY ARE WILLING TO TAKE YOU MONEY BUT NOT FIX THE PROBLEM. *TR
MY AIR BAG LIGHT COMES ON INTERMITTENTLY. HAD A FENDER BENDER IN JULY OF 2006, AIR BAGS DID NOT DEPLOY. I ASKED MECHANIC AT AUTO COLLISION SHOP IF BAGS LOOKED OK AND HE REPLIED THAT HE NOTED NO DEFECTS. LIGHT HAS BEEN COMING ON FOR YEARS NOW. *TR
FOR ALMOST A YEAR NOW, MY FUEL INDICATOR FLUCTUATES. ONLY TIME IT READS ACCURATELY IS WHEN IT IS FULL, OR ALMOST EMPTY. A COWORKER WHO ALSO OWNS AN IMPALA HAS SAID THAT HE JUST STARTED EXPERIENCING THE SAME PROBLEM. *TR
AIR BAG LIGHT STAYS ON HAVE HAD CHECKED BY CHEVY DEALER AND NO ONE CAN FIGURE OUT WHY LIGHT STAY ON SYSTEM NOT READING AIR BAG. ALSO DEALER CAN NOT GET LOW TIRE PRESSURE LIGHT TO TURN OFF. WILL NOT TURN OFF BY TURNING LIGHT ON AND OFF THREE TIMES AND HAS NO RESET BUTTON IN FUSE BOX AND CAN NOT TURN OFF IN RADIO SETTINGS. *TR
TRIED TO START OUR CAR. THERE WAS A LOUD BANG AND THE FUEL LINE CAME OFF THE INTAKE MANIFOLD AND THE INTAKE MANIFOLD RUPTURED. *TR
2000 CHEVROLET IMPALA 4 DOOR WITH 3.8 V6 ENGINE CAUGHT FIRE WHILE DRIVING AND I WAS STUCK INSIDE DUE TO ALL ELECTRICAL GOING DOWN. POLICE ARRIVED WITHIN MINUTES OF ME CALLING 911 FROM CAR. I WAS JUST EXITING THE CAR 3 MINUTES AFTER CALLING THEM. DOORS WERE LOCKED AND CAR WAS A BLAZE AND ALSO SMOKE FILLED INTERIOR. PEOPLE WERE ALL AROUND VEHICLE AS I WAS TRYING TO EXIT. I NOW HAVE A SEVERE COUGH AND LUNG PAINS DUE TO PLASTICS BURNING AND NOW I AM TAKING ADVAIR INHALER. THE CAR GAVE NO WARNING AT ALL AS IT JUST BURST INTO FLAMES. THE DOORS AND ALL WINDOWS LOCKED. A CITY EMPLOYEE CAME RUNNING WITH AN EXTINGUISHER TO TRY BREAK WINDOWS AS I WAS INSIDE, I EXITED AS THE POLICE CAME TO CAR AND HE BLOCKED THE ROAD TO TRAFFIC WITH HIS CRUISER. THE FIRE DEPT ARRIVED SHORTLY AFTER HE DID. I WAS ALL BLACK WITH AN OILY SUBSTANCE AND SOOT AS WELL AS COUGHING LOTS. I AM AWAITING AN APPOINTMENT WITH LUNG SPECIALIST AS THIS COUGH WILL NOT SUBSIDE AND IT IS AWFUL AS I CAN'T TALK OR EXHALE WITHOUT GASPING FOR AIR AND COUGHING ALL THE TIME. *TR
THE LOWER INTAKE MANIFOLD GASKET LEAKED TWICE WITHIN 45,000 MILES, HAD TO HAVE VEHICLE SERVICED TWICE FOR THIS INTAKE ISSUE, WHICH INVOLVED MISSING WORK. BAD ENOUGH I CAN'T AFFORD THE REPAIRS, BUT THEN I HAVE TO MISS WORK AS WELL. LOW COOLANT LIGHT COMES ON CONSTANTLY AND VEHICLE OVER HEATS. I HAVE HAD THE TRANSMISSION REPLACED, RADIATOR REPLACED, WATER PUMP REPLACED AND HAVEN'T ONLY OWNED THE CARE FOR 3 YEARS. I AM REBUILDING THE ENTIRE CAR! I'VE OWNED 7 CHEVY CARS BUT NONE AS BAD AS THIS. I WILL NEVER,EVER,EVER BUY ANOTHER CHEVY. *TR
WHILE TURNING THE WINDSHIELD WIPERS TO THE OFF POSITION THEY DON'T GO DOWN. THEY SAY IN THE UP POSITION. *TR
RIGHT PASSENGER HEATED SEAT OVERHEATED AND CHARRED LEATHER SEAT COVER BEFORE I NOTICED A BURNING SMELL. I'VE REMOVED FUSE TO THIS SEAT, BUT MY SEAT IS RUINED. MY LOCAL CHEVROLET DEALER SAID HE HAS HAD THREE OTHER GM VEHICLES TO DO THIS AND EVEN CAUGHT ONE MAN'S COAT ON FIRE LAYING IN THE SEAT. BUT , HE SAID THERE WAS NO RECALLS ON HIS RECORDS FROM GM. NOW I'M STUCK WITH A FIVE OR SIX HUNDRED DOLLAR REPAIR BILL IF I HAVE IT FIXED. I CAN'T TAKE FUSE OUT FOR DRIVER,S SEAT, AS IT ALSO CONTROLS ANOTHER FUNCTION ON CAR. NOW I'M AFRAID IT WILL OVERHEAT AND I'LL BE BURNED LIKE SOME OF THE OTHERS I'VE READ ABOUT ON THE INTERNET. SEE WWW.CARSTATS.COM/SAFETYSTATION.ASP. *TR
TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 25-35 MPH IN FOGGY WEATHER, THE DRIVER DROVE AROUND AN S-SHAPED CURVE AND CRASHED INTO AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 4/16/08 *CN
LOW BEAM LIGHTS WENT OUT. AFTER READING OTHER COMPLAINTS FROM THIS WEBSITE HTTP://WWW.CARSMART.COM/CONTENT/RESEARCH/FORUMS/INDEX.CFM/ACTION/POSTS/FID/136 I DECIDED THAT SOMETHING SHOULD BE DONE AT GM IN LINE OF A RECALL. THIS CAN CAUSE AN ACCIDENT WHEN YOU ALL OF A SUDDEN DON"T HAVE ANY LIGHTS. AND IF YOU DRIVE WITH YOUR HIGH BEAMS ON YOU CAN BLIND ONCOMING DRIVERS. MY CAR IS A 2000 CHEVROLET IMPALA. *TR
VEHICLES TURN SIGNALS STOP WORKING INTERMITTENTLY AND SOMETIMES WILL NOT ALLOW THE HAZARD LIGHTS TO WORK. THIS POSES A SERIOUS SAFETY RISK - I WAS STOPPED IN A DARK UNLIT AREA WHEN MY VEHICLE BROKE DOWN AND VEHICLES WERE UNABLE TO SEE MY CAR OR MYSELF. *TR
OUR 2000 CHEVROLET IMPALA WAS LEFT IN AN APARTMENT BEHIND MY CHILDREN'S' APARTMENT IN OMAHA, NEBRASKA. WHEN THEY RETURNED FROM CHRISTMAS BREAK, THE BATTERY WAS DOWN AND IT WAS COLD OUTSIDE. THEY TRIED TO JUMP START THE CAR USING JUMPER CABLES FROM ANOTHER VEHICLE NEXT TO IT. MY DAUGHTER WAS IN FRONT OF THE CAR TO REMOVE THE JUMPER CABLES AFTER IT STARTED. WHEN MY SON TRIED TO CRANK THE ENGINE, IT EXPLODED ALL OVER THE PARKING LOT, SHOWERING MY DAUGHTER WITH BITS AND PIECES OF THE PLASTIC TOP OF THE ENGINE. MY DAUGHTER WAS SHAKEN UP BUT NOT HOSPITALIZED AND HER CONFIDENCE IN STARTING GM AUTOS IS "GONE." GM CLAIMS THAT THEY ARE NOT RESPONSIBLE BECAUSE THERE IS 120,000 MILES ON THE VEHICLE AT THE TIME OF THE EXPLOSION AND WILL NOT PROVIDE ANY SAFETY ADVICE ON STARTING THE VEHICLE IN THE FUTURE. THEY ALSO CONTEND THAT THE CHILDREN WERE RESPONSIBLE FOR BLOWING UP THE CAR BY STARTING IT WITH JUMPER CABLES, ALTHOUGH THE DEALER ACKNOWLEDGES THAT IT WAS STARTED IN ACCORDANCE WITH THE OWNERS MANUAL. THERE SEEM TO BE UNRESOLVED SAFETY ISSUES HERE THAT GM DOES NOT WANT TO ACKNOWLEDGE OR ADMIT TO. *TR
CAR RANDOMLY DOESN'T START. WHEN I FIRST GOT THE CAR(6 MOS AGO) I REPLACED THE STARTER HAVING NO IDEA THAT THIS HAS BEEN HAPPENING OVER AND OVER AGAIN TO MANY IMPALA OWNERS IF NOT ALL OF THEM. STARTED FINE FOR 2 WEEKS AND IT'S BEEN HAPPENING EVER SINCE. SOMETIMES WHEN THE CAR DOESN'T START IT TRIPS THE PASSLOCK AND I HAVE TO WAIT ANYWHERE FROM 10 TO 30MINS BEFORE IT RESETS IN ORDER TO TRY STARTING AGAIN. I'VE BEEN DRIVING THE CAR AND AT QUICK STOPS I HAVE TO LEAVE IT RUNNING TO BE SURE I WON'T GET STUCK THERE FOR 30 MINS OR SO. I'VE ALSO BEEN STUCK AT GAS STATIONS WAITING 10 TO 30 MINS(AT THE PUMP) FOR IT TO START AGAIN (VERY EMBARRASSING). AFTER ALL THE COMPLAINTS I'VE READ I'M AFRAID TO SPEND ANYMORE MONEY ON THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOCK ON THE DRIVER SIDE FRONT DOOR WAS INOPERATIVE. IN ADDITION, HE WAS UNABLE TO UNLOCK THE DOOR MANUALLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE DOOR LATCH AND LOCK ASSEMBLY. THE CURRENT AND FAILURE MILEAGES WERE 61,378. . UPDATED 02-14-08 *BF
RECEIVED 2000 CHEVY IMPALA AS AN INHERITANCE. WITHIN 2 WEEKS CAR AT TIMES WOULD NOT START. ALL LIGHTS ON DASH WOULD ILLUMINATE FOLLOWED BY THE YELLOW/ORANGE SECURITY LIGHT. THIS IS DUE TO A PASSLOCK PROBLEM WHERE THE PASSLOCK SYSTEM THINKS THAT SOMETHING OTHER THAN A LEGITIMATE KEY IS BEING USED TO TRY AND START THE CAR. MY SISTER HAD THIS PROBLEM AND AT TIMES WOULD HAVE TO TURN THE KEY IN THE IGNITION TO "ON POSITION" AND WAIT 10 MINUTES. AFTER SEVERAL DAYS OF RESEARCH I WAS ABLE TO DETERMINE THAT TO RESET THE PASSLOCK SYSTEM THE KEY NEEDED TO BE LEFT IN THE IGNITION SWITCH IN THE "ON POSITION" THEN REMOVED AND REPEATED TWO MORE TIMES (3 TIMES, 30 MINUTES TOTAL). AFTER DOING THIS I HAD NO MORE PROBLEMS. MY ONLY PROBLEM IS THERE ARE LOTS OF PEOPLE OUT THERE THAT ARE NOT MECHANICALLY INCLINED, AND PLENTY OF PEOPLE HAVE HAD TO HAD THEIR VEHICLES TOWED AND FACE A DIAGNOSIS FEE (AND PLENTY OF TIMES MISDIAGNOSIS). ACCORDING TO ALL THE INFORMATION READILY AVAILABLE CHEVY/GM HAS TO KNOW ABOUT THIS AND I CONSIDER IT SHAMEFUL THAT THEY DO NOT ALLOW SOME KIND OF CONCESSION OR MODIFICATION SO THAT A CUSTOMER OF THEIRS WITH A LEGITIMATE KEY CANNOT START THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE STRUCK A POTHOLE. THE AIR BAGS DEPLOYED AND THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED IMMEDIATELY AFTERWARDS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS NOT DAMAGED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE SEATS WERE BECOMING HOTTER THAN NORMAL. SHE DEACTIVATED THE SEAT HEATER; HOWEVER, THE SEAT CONTINUED TO HEAT. SHE SMELLED SOMETHING BURNING AND NOTICED SMOKE AND A WHOLE IN THE SEAT. AS OF DECEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,900.
CAR WENT OUT OF CONTROL AFTER DRIVER PUT THE CAR INTO GEAR TO MOVE IT FROM A PARKED, IDLING POSITION, AFTER NOTICING A BURNING LIKE ODOR. IT WAS NOTED BY THE DRIVER AT THAT TIME THAT THE TEMPERATURE GAUGE WAS IN THE RED ZONE. WHEN THE DRIVER ATTEMPTED TO MOVE THE CAR TO A SAFER PARKING AREA ONLY A FEW FEET IN DISTANCE, SHE HEARD A SHARP SNAPPING SOUND AND ALSO FELT A VIBRATION IN THE STEERING WHEEL/COLUMN AREA. THE CAR SUDDENLY LURCHED FORWARD, THE HEAD LIGHTS AND DASH LIGHTING WENT COMPLETELY OUT AS THE CAR BEGAN ACCELERATING OUT OF CONTROL. IN ADDITION, THERE WAS NO STEERING OR BRAKE CONTROL. NO WORK HAS BEEN DONE YET TO CORRECT THESE PROBLEMS BECAUSE AN INSURANCE COMPANY IS INVOLVED. *TR
ON THURSDAY 01 NOV 07 AND MONDAY 05 NOV 07 MY WIFE WAS MAKING A LEFT TURN OFF A BUSY HIGHWAY WHERE WE LIVE. WHEN SHE TRIED TO TURN THE STEERING WHEEL LEFT IT LOCKED OR WOULDN'T MOVE PLACING HER IN A DANGEROUS SITUATION OF POSSIBLY BEING HIT BY ON-COMING TRAFFIC. I CONFIRMED THE STEERING WHEELING LOCKING WHEN TURNING LEFT ONLY WHEN I GOT HOME BY DRIVING THE CAR AND HAVING IT LOCK ON ME ONE TIME IN A PARKING LOT. I HAVE SEEN A WEB SITE CALLED WWW.DIRECT.CA/TRINITY/GM-STEERING-PROBEM.HTM WHICH HAS RECORDED OVER 250 U. S. COMPLAINTS. IT MENTIONS POLICE CHEVROLET IMPALA STEERING CAN LOCK-UP WHILE DRIVING AT ANY SPEED AND ACCIDENTS HAVE OCCURRED. MY POWER STEERING FLUID IS AT CORRECT LEVEL AND CAR HAS HIGHER MILEAGE AT AROUND 148,000. WE ARE PUTTING A RE-MANUFACTURED STEERING RACK AN PINION IN THIS WEEK TO TRY AND SOLVE THIS PROBLEM AS RECOMMENDED BY WEB LETTER. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →