Page 5 of 17 · complaints 201–250 of 818

2000 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Traction Control System
Filed Apr 29, 201040,000 milesCA

2000 CHEVY IMPALA LS,(THIS PROBLEM STARTED WHEN MY CAR WAS AT 40,000 MILES) THE TRACTION CONTROL WILL COME ON FOR NO REASON. THIS CAUSES AUTOMATIC BREAKING FOR WHICH YOU CAN NOT MOVE THE CAR YOU CAN BE BACKING UP, TURNING, OR GOING FORWARD. THE CAR WILL LAG AND THEN SHUDDER FIGHTING THE BRAKES THAT HAVE BEEN APPLIED BY THE CAR WHILE I AM ON THE GAS. I HAVE FOR MY SELF TURNED THE TRACTION CONTROL OFF. HOWEVER I HAVE RESEARCHED ON LINE AND FOUND THAT THERE ARE THOUSANDS OF PEOPLE WITH THIS VERY SAME PROBLEM. THEY HAVE BEEN TO THE DEALERSHIPS FOR TROUBLE SHOOTING AND REPLACED MANY POSSIBLE PARTS IT COULD BE AND THE PROBLEM WILL RESURFACE AGAIN. I WAS CONTENT WITH TURNING THE TRACTION CONTROL OFF ALTHOUGH WITH FURTHER RESEARCH I HAVE FOUND THE TRACTION CONTROL WILL RE-ENGAGE, SINCE THIS BUTTON NEEDS TO BE PRESSED EVERY TIME YOU TURN ON THE CAR. IT WILL RE-ENGAGE ITSELF AND YOU CAN NOT TURN IT OFF. THE BUTTON BECOMES USELESS. THIS IS WHY I AM TURNING TO THE NHTSA FOR HELP. I SEE THIS BEING A HUGE SAFETY RISK THAT I AM DRIVING AND THE ABS WILL ENGAGE ITSELF BECAUSE THE TRACTION CONTROL HAS COME ON. I HAVE BEEN LUCKY THIS HAS ONLY HAPPENED AT LOW SPEEDS MY FEAR IS THAT I WILL HAVE MY DAUGHTER IN THE CAR WITH ME AND THIS HAPPENS AT HIGHWAY SPEED. I AM SURE YOU CAN SEE THE DANGER IN THIS HAPPENING AT ANY SPEED LET ALONE IF IT SHOULD HAPPEN AT A FASTER SPEED OF RATE. THANK-YOU FOR YOUR ATTENTION TO THIS MATTER I LOOK FORWARD TO A RECALL AND A REAL SOLUTION TO THIS PROBLEM. *TR

Exterior Lighting
Filed Apr 14, 2010150,000 milesMA

I HAVE THE EXACT SAME PROBLEM AS THIS ONE BELOW. HOW DO I GET IT RESOLVED BEFORE I GET KILLED? CONSUMER COMPLAINT: ODI CASE NUMBER: 10321063 COMPONENT: EXTERIOR LIGHTING DETAILS: TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. OCCURRENCES: 1 INJURIES: 0 FAIL DATE: 12/01/2009 DEATHS: 0 DATE ADDED TO DATABASE: 3/19/2010 [FILE] YOUR OWN COMPLAINT ON THIS MODEL CAR. *TR

Electrical SystemFire
Filed Apr 12, 2010CA

TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND OBSERVED SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THERE WAS A RECALL DEFECT WHICH THE MANUFACTURER FAILED TO HONOR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

Fuel System, GasolineFire
Filed Mar 30, 2010124,000 milesLA

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TRAVELED FOR FIVE MINUTES IN THE VEHICLE AND UPON RETURNING TO HER RESIDENCE, SHE OBSERVED SMOKE COMING FROM UNDER THE HOOD. WITHIN A FEW MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. A FIRE REPORT WAS FILED. THE CONTACT CONFIRMED THAT THERE WERE NO PRIOR WARNINGS THAT INDICATED A POTENTIAL FIRE. THE CONTACT WAS ABLE TO LOCATE THREE RECALLS FOR HER YEAR, MAKE AND MODEL THAT COULD POTENTIALLY CAUSE A FIRE (NHTSA CAMPAIGN ID NUMBERS 04V090000, 01V136000 AND 04V090000). THE MANUFACTURER TOOK POSSESSION OF THE VEHICLE APRIL 2009 AND HAS YET TO COMMUNICATE THE OUTCOME TO THE CONTACT. THE MANUFACTURER WOULD NOT CONFIRM IF ANY OF THE RECALLS APPLIED SPECIFICALLY TO VIN. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 124,000.

Fuel System, GasolineFire1 injured
Filed Mar 24, 201099,000 milesOH

ON FEB.10TH OR 11TH.MY NEIGHBOR WAS ATTEMPTING TO JUMP START MY CAR BECAUSE THE BATTERY HAD FAILED DUE TO A 3 DAY SNOW STORM. AFTER TURNED THE IGNITION THE SECOND TIME, THERE WAS A LOUD BOOM. WHEN WE CHECKED THE ENGINE, WE NOTED THE MANIFOLD COVER HAD CRACKED INTO SEVERAL PIECES. ALSO THE WIRES WERE ON FIRE. MY NEIGHBOR QUICKLY EXTINGUISHED THE FLAMES. LATER, I WENT TO MY DEALER(FRANK Z CHEVROLET IN DAYTON, OH. ABOUT THE PROBLEM. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT THE REPAIRS COULD COST FROM $1,800-$2,000 MAINLY DUE TO THE FIRE DAMAGE. SINCE I HAVE BEEN UNEMPLOYED FOR 18 MONTHS, I HAVE NOT HAD THE CAR TOWED TO THE DEALER FOR AN ESTIMATE OF ACTUAL DAMAGE.

Exterior Lighting
Filed Mar 19, 201080,000 milesMO

TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. *TR

Steering › Hydraulic Power Assist › Pump
Filed Feb 24, 201067,255 milesNJ

TL*THE CONTACT OWNS 2000 CHEVY IMPALA LS. WHILE DRIVING 35 MPH HER STEERING WHEEL LOCKED. THE CONTACT HAD TO PULL THE STEERING WHEEL REALLY HARD AND IN ORDER TO GAIN CONTROL OF IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER. THE DEALER THEN INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE NEEDED A POWER STEERING PUMP AND THAT THERE WAS AN INTERNAL LEAK IN THE POWER STEERING HOSE. THE CONTACT HAD TO RENT A VEHICLE FOR FOUR DAYS WHILE THE DEALER FIXED THE PROBLEM. THE CONTACT STATED THAT THERE WASN'T ANY NOISE WHEN THE FAILURE OCCURRED. THE CONTACT DID REPORT THIS TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 67,255 AND THE CURRENT MILEAGE IS 67,355. UPDATED 03/30/10. *LJ

Electrical System
Filed Feb 12, 2010145,000 milesKY

MY 2000 CHEVROLET IMPALA IS CAUSING A GREAT DEAL OF FINANCIAL HARDSHIPS AND IS LEAVING ME STRANDED IN AWKWARD SITUATIONS. AT UNPREDICTABLE TIMES IT WILL NOT START. I TURN THE KEY AND NOTHING. I TOOK IT TO A GM DEALER AND THEY PUT A NEW IGNITION SWITCH ON THE CAR AND IT WAS FINE FOR 6 MONTHS. COST $500. I OFTEN COULD WAIT 10 TO 15 MINUTES AND IT WOULD START. BUT IT BEGAN HAPPENING MORE AND MORE. I TOOK IT IN TO A MECHANIC, HE RAN THE CODES AND DETERMINED IT WAS THE IGNITION SWITCH. COST $450 AND WITHIN A MONTH IT BEGAN DOING THE SAME THING. I GOT STRANDED AND HAD TO HAVE IT TOWED TO A GM DEALER AND THEY PUT A NEW BATTERY ON IT AND REMOVED ALL THE AFTER MARKET UNLOCKING MECHANISMS AND CHARGED $550. THREE DAYS LATER WE HAVE THE SAME PROBLEM. IT SEEMS TO BE CONNECTED TO THE PASS LOCK SYSTEM. THERE HAS TO BE A DEFECT OF SOME SORT GOING ON IN THE WHOLE STARTING ELECTRICAL SYSTEM. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Jan 24, 2010MA

AFTER PARKING THE CAR I WAS NOTIFIED BY A NEIGHBOR THAT MY VEHICLE WAS ON FIRE. THE FIRE DEPT. WAS CALL AND EXTINGUISHED THE FIRE.THE ARSON SQUAD WAS CALLED AND DETERMINED THE VEHICLES FIRE WAS DUE TO A MECHANICAL PROBLEM. AFTER I RESEARCHED THE VEHICLES SAFETY RECALLS AND FOUND OUT THERE HAD BEEN A RECALL FOR THIS VEHICLE AND I WAS UNAWARE OF IT. I PURCHASED IT USED. I DID NOT RECEIVE ANY NOTICE ON THE RECALL. I FOUND THERE WERE MANY OTHER FIRES ASSOCIATED WITH THIS FAILURE. THE VEHICLE WAS TOTALLY BURNED UP VEHICLE WAS NON REPAIRABLE AND TOWED TO THE JUNK YARD AFTER ARSON INVESTIGATION WAS COMPLETE. *TR

Exterior Lighting
Filed Dec 14, 200993,000 milesTN

TURN SIGNALS STOP WORKING INTERMITTENTLY. IT PROBABLY HAPPENED 1 OUT OF 10 TIMES. THE DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. THEY START WORKING AGAIN IF THE HAZARD LIGHTS ARE TURNED ON AND THEN OFF. DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. PART $74.00 INCLUDING LABOR $220.00. NO ACTION HAS BEEN TAKEN. *TR

Exterior Lighting › Turn Signal
Filed Dec 4, 200988,647 milesPA

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA LS PURCHASED BRAND NEW IN 2000. HE STATED THAT THE EXTERIOR TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE CONTACT WAS ADVISED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 88,647. UPDATED 01/12/10. *LJ THE CONSUMER ALSO STATED THE HAZARD LIGHTS DID NOT WORK AS WELL. UPDATED 01/13/10

Suspension
Filed Nov 23, 2009113,000 milesWI

I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 23, 2009173,009 milesWA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING THE TRANSMISSION KEPT SLIPPING IN AND OUT OF GEAR. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM CAUSED THE VEHICLE TO DRIFT TO THE RIGHT OR LEFT. ALSO, THE LIGHTS FOR THE INSTRUMENT CONTROL PANEL FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE TECHNICIAN LOCATED SEVERAL DIAGNOSTIC ERROR CODES. THE FAILURE MILEAGE WAS 173,009. UPDATED 1/5/10 *CN THE DEALER REPLACED A SASH LIGHT SWITCH, UT THAT DIDN'T RESOLVE THE PROBLEM. UPDATED 01/06/10.*JB

Exterior Lighting › Turn Signal
Filed Nov 18, 2009102,000 miles00

2000 CHEVROLET IMPALA. TURN SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR

Electrical System
Filed Oct 18, 200998,000 milesIL

ELECTRICAL SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR

Electrical System
Filed Oct 16, 2009100,000 milesGA

BODY CONTROL MODULE, PASS LOCK SENSOR, IGNITION SWITCH. WILL NOT ALLOW CAR TO START CORRECTLY OFTEN NOT AT ALL. IF RESEARCH IS DONE THERE IS THOUSANDS OF COMPLAINTS ON GM VEHICLES WITH THIS SYSTEM HAVING THE SAME RECURRING PROBLEM. GM REFUSES TO ADMIT THAT THIS IS AN ISSUE WITH THIS SYSTEM. I HAVE NOT PERSONALLY HAD A INJURY CAUSED BY THIS PROBLEM BUT THE POTENTIAL FOR AN INJURY IS THERE. IF I CAN NOT START MY VEHICLE BECAUSE OF THIS PROBLEM IT CAN AND HAS LEFT ME IN A POSITION THAT IS POTENTIALLY HAZARDOUS. *TR

Electrical System
Filed Sep 17, 200992,000 milesMA

MY 2000 IMPALA HAS INTERMITTENT PROBLEMS WITH THE DIRECTION SIGNALS. AT TIMES THEY WORK FINE AND OTHER TIMES THEY DON'T. SOMETIMES WHILE THE DIRECTIONAL IS WORKING IT WILL STOP FOR NO REASON. THIS HAS RESULTED IN SEVERAL NEAR REAR END COLLISIONS EVEN WITH ARM SIGNALS. THIS OCCURS ON A NEARLY DAILY BASIS. I AM WAITING TO SEE IF THERE IS A RECALL AS THE COST TO REPLACE IS APPROXIMATELY $500 AS THE DIRECTIONAL SIGNAL IS SOLD AS A SINGLE UNIT (DIRECTIONAL ARM AND FLASHING UNIT ARE 1 PIECE). THE UNIT ITSELF IS OVER $300. *TR

Electrical System
Filed Sep 17, 2009CA

MY 2000 IMPALAS PASS LOCK SYSTEM STOPS THE CAR FROM STARTING FOR UP TO 45 MINUTES AT A TIME. I TRY TO START THE CAR AND IT WONT TURN OVER OR DO ANYTHING. IT HAPPENS EVERY TIME I TRY TO START THE CAR. IT LEAVES MY FAMILY STRANDED WHEN WE TRY TO GO PLACES. WHAT WERE TO HAPPEN IF THERE WERE AN EMERGENCY? I'D BE STRANDED. ALSO THE STEERING CLUNKS ALOT WHEN I TURN. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 10, 2009101,000 milesME

TL*- THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED INTO PIECES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IS CURRENTLY WAITING TO BE INSPECTED. SHE CONTACTED THE MANUFACTURER AND FILED A COMPLAINT, BUT WAS ADVISED BY A REPRESENTATIVE THAT THE STATUE OF LIMITATIONS IN THE STATE OF MAINE SPECIFIES THAT AFTER FOUR YEARS THEY ARE NOT OBLIGATED TO MAKE REPAIRS. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 101,000.

Steering
Filed Aug 25, 200985,000 milesMA

I AM CONTINUOUSLY HAVING STEERING PROBLEMS WITH MY 2000 CHEVY IMPALA. I HAD THE RACK AND PINION REPLACED 11/07 WHEN I LOST CONTROL OF MY CAR AND COULD NOT TURN. I ALMOST WENT OF THE ROAD FROM THIS. I THEN HAD TO HAVE THE STEERING LUBED FOR SOME KNOCKING NOISE AND VIBRATION. HERE IT IS 2 YEARS LATER AND I AM HAVING THE SAME PROBLEM AGAIN. KNOCKING NOISE AND VIBRATION IN STEERING WHEN I TURN LEFT. I ONLY HAVE 106,000 MILES ON THIS CAR. WHEN IS IT YOU WILL HOLD THE COMPANY LIABLE FOR AN ISSUE THEY HAVE KNOWN ABOUT ALL ALONG? HOW MANY DEATHS WILL IT TAKE? *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 20, 200942,382 milesPA

TL*THE CONTACT OWNS A 2000 CHEVY IMPALA. THE LEFT AND RIGHT TURN SIGNALS ARE INOPERABLE. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POSSIBILITY OF A CRASH OCCURRING. THE FAILURE MILEAGE 42382. UPDATED 9/17/09 *CN UPDATED 09/18/09.*JB

Electrical System
Filed Aug 19, 2009142,000 milesCT

PASSLOCK 2 SYSTEM FAILS. VEHICLE SHUTS OFF AND CAN NOT BE RESTARTED FOR 15 MINUTES. THIS CAN HAPPEN WHEN YOU ARE DRIVING OR PARKED. IF IT KEEPS HAPPENING WHEN DRIVING, IT WILL CAUSE A SERIOUS, IF NOT FATAL, ACCIDENT. THIS THEFT DETERRENT SYSTEM FAILS 2-3 TIMES PER WEEK. THE ONLY SOLUTION IS TO REPLACE THE LOCK CYLINDER, WHICH IS ABOUT $500 AND ONLY AVAILABLE THROUGH THE DEALER. THIS SOLUTION DOES NOT ALWAYS WORK THOUGH. I HAVE HAD MINE REPLACED TWICE WITHIN A YEAR AND IT NEEDS IT AGAIN. GM SHOULD BE RESPONSIBLE FOR THIS AND RECALL IT AND FIX IT RIGHT. IF YOU SEARCH FOR "PASS LOCK SYSTEM FAILURE" ON THE INTERNET, YOU WILL SEE THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS. *TR

Electrical System
Filed Aug 9, 2009160,000 milesFL

2000 CHEVY IMPALA 3.8L PASSLOCK SECURITY LIGHT ISSUE. MY CAR WILL NOT START B/C IT THINKS IT'S BEING STOLEN AND IT DISABLES THE CAR FROM STARTING. *TR

Steering
Filed Aug 9, 200945,000 milesVA

2000 IMPALA . LESS THAN 50,000 MILES. RACK AND PINION NEEDS REPLACING. CHECKING WITH OTHER OWNERS APPEARS THIS IS A COMMON PROBLEM. NO HELP FROM DEALERSHIP. APPEARS GMC CONTINUED TO USE A KNOWN DEFECTIVE UNIT FOR YEARS. WILL NOT FIX UNDER WARRANTY. *TR

Exterior Lighting
Filed Aug 6, 2009125,000 milesVA

THE TURNING SIGNALS ON MY 2000 CHEVROLET IMPALA FAIL INTERMITTENTLY. I HAVE NOW HAD SEVERAL CLOSE CALLS AS A RESULT. A SIMPLE SEARCH ON THE INTERNET REVEALS THIS IS NOT A UNUSUAL PROBLEM WITH THESE CARS. JUST PASSING THIS ALONG IN CASE ENOUGH PEOPLE HAVE THE SAME PROBLEM. *TR

Electrical System
Filed Aug 5, 2009140,000 milesTX

I CURRENTLY DRIVE A 2000 CHEVY IMPALA. MY CAR FAILS TO START BECAUSE OF THE PASSLOCK FEATURE. IT HAS HAPPEN 4 TIMES IN THE PAST 2 MONTHS. THE MOST RECENT TIME OCCURRED WHILE I WAS ACTUALLY DRIVING MY VEHICLE ON THE ROAD. LUCKILY I WAS ON A RESIDENTIAL STREET BLOCKS AWAY FROM MY HOME AND NOT ON THE HIGHWAY IN THE MIDDLE OF NOWHERE. *TR

Electrical System
Filed Aug 3, 200970,000 milesGA

CAR WON'T START SOMETIMES AND THEN AFTER 5-10MINS IT WILL START. *TR

Exterior Lighting
Filed Aug 3, 200960,000 milesGA

TURN SIGNAL WILL GO OUT AT RANDOM TIMES AND WORK AGAIN ONCE I HIT THE HAZARD SWITCH. *TR

Electrical System
Filed Jul 23, 200993,103 milesAL

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED IN THE VEHICLE. SHE BELIEVES THAT THIS CAUSED THE VEHICLE TO STALL AT TIMES OR NOT CRANK AT ALL. THE VEHICLE WOULD COMPLETELY SHUT OFF AND FAIL TO RESTART. THE FOLLOWING DAY, THE VEHICLE STILL WOULD NOT RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ALMOST EVERY OTHER DAY AND ONLY THE SECURITY LIGHT WAS ILLUMINATING CONSTANTLY. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 95,908 AND FAILURE MILEAGE WAS 93,103.

Electrical System
Filed Jul 20, 200993,390 milesUT

WHILE DRIVING, FOR NO REASON AT ALL, MY 2000 CHEVY IMPALA JUST DIES ON ME. IT LOCKS UP AND WON'T RESTART FOR 30 MINUTES. THIS HAPPENS 3 OR 4 TIMES PER WEEK. THIS IS EXTREMELY DANGEROUS BECAUSE IT HAS HAPPENED AT DIFFERENT SPEEDS AND ROAD CONDITIONS. IT HAS BEEN OCCURRING FOR THE LAST 30 DAYS. I RESEARCHED ONLINE AND FOUND A BLOG WHERE AT LEAST 30 OTHER OWNERS WERE HAVING THE SAME PROBLEM. *TR

Electrical System
Filed Jul 17, 200986,000 milesKY

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATED AND PREVENTED THE VEHICLE FROM STARTING. PRIOR TO THE FAILURE, THE FAILURE OCCURRED RANDOMLY, BUT NOW IT OCCURS VERY FREQUENTLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 93,000 AND FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Jul 16, 200986,000 milesKY

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER REFERRED HIM TO A DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED DUE TO THE $400 DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS 86,000 AND CURRENT MILEAGE WAS 91,000. UPDATED 8/7/09 *CN THE CONSUMER STATED THE VEHICLE WOULD NOT START ON SEVERAL OCCASIONS. UPDATED 08/11/09.*JB

Exterior Lighting
Filed Jul 6, 2009146,350 milesWA

I HAVE A 2000 CHEVY IMPALA AND THE TURN SIGNALS FLASHER STOPS WORKING EVERY NOW AND THEN AND I FOUND MANY OTHER COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. I HAVE TO PUSH THE HAZARD SWITCH A FEW TIMES TO GET THE SIGNALS TO START WORKING AGAIN. IT IS VERY HARD TO TELL WHEN THE SIGNALS STOP FLASHING BECAUSE THE LIGHT STILL COMES ON AND TURNING WITHOUT A SIGNAL IS NOT ONLY GOING TO GET ME A TICKET BUT IT'S DANGEROUS. I ALSO READ THAT CHEVY HAD TO DO A RECALL ON THE SAME TYPE OF PROBLEM ON THE MALIBU BUT HAVE NOT ISSUED A RECALL ON THE IMPALA. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Jun 22, 2009WI

PUT. *TR

Engine and Engine CoolingFire
Filed Jun 18, 2009NE

2000 CHEVROLET IMPALA CAUGHT A FIRE AND TOTALED. CONSUMER RECEIVED RECALL NOTICE AFTER THE FIRE. *NJ

Engine and Engine Cooling
Filed Jun 15, 2009CA

SAFETY RECALL 09047 FOR 2000 CHEVROLET IMPALA. *NJ THE CONSUMER STATED THE REASON FOR THE OIL SEEPAGE ONTO THE EXHAUST MANIFOLD WAS DUE TO THE VALVE COVERS BEING MADE OF PLASTIC AND IT REQUIRED FREQUENT GASKET CHANGES, BECAUSE THE COVERS DID NOT PROPERLY COMPRESS THE GASKET. THE CONSUMER STATED THE ONLY EFFECTIVE REMEDY WOULD BE TO REPLACE THE VALVE COVERS WITH METAL ONES, WHICH WOULD COMPRESS THE GASKET MORE EVENLY AND PREVENT OIL LEAKAGE ONTO THE EXHAUST MANIFOLD. *JB

Engine and Engine Cooling
Filed Jun 11, 2009105,000 milesLA

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE REMEDY STATED THAT THE DEALER WILL REMOVE THE SPARK PLUG WIRE RETENTION CHANNEL AT THE FRONT OF ENGINE AND INSTALL TWO NEW SPARK PLUG WIRE RETAINERS FOR FREE. OIL HAS ALREADY BEGUN LEAKING FROM THE CONTACT'S VEHICLE; THEREFORE, THE REMEDY WOULD BE INSUFFICIENT IN CORRECTING THE FAILURES. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 07/17/09 *BF THE CONSUMER STATED THE RECALL WAS PERFORMED ON JUNE 25TH. THE CONSUMER INSISTED THAT THE TECHNICIAN TELL HIM WHERE THE OIL LEAK WAS COMING FROM. THE OIL LEAK WAS COMING FROM THE FRONT VALVE COVER GASKET, WHICH WAS BELOW THE SPARK PLUG WIRES AND SPARK PLUG WIRE RETAINERS. THE SPARK PLUG WIRE RETAINERS THAT THEY REPLACED HAD NO EVIDENCE OF OIL, THEREFORE THE LEAK WAS NOT RELATED TO THE RECALL AND DID NOT POSE A SAFETY THREAT. UPDATED 07/21/09.*JB

Engine and Engine Cooling
Filed Jun 8, 2009108,000 milesWI

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THREE YEARS AGO, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONTACT RECENTLY RECEIVED A GMC RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). HE WAS ABLE TO EXTINGUISH THE FIRE. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD CALL THE CONTACT BACK. HE HAS NOT YET RECEIVED A RETURN CALL. THE CURRENT AND FAILURE MILEAGES WERE 108,000.

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Jun 4, 2009100,000 milesWI

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT ACTIVATED THE DRIVER'S SIDE SEAT WARMER AND NOTICED THAT THE LEATHER SEAT WAS BECOMING EXTREMELY HOT. THE SEAT MELTED, BUT THE CONTACT WAS UNINJURED. THE FAILURE BURNED HER CLOTHING AND LEFT A LARGE HOLE IN THE DRIVER'S SEAT. THE DEALER AND MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE AND THE STRANGE NOISES SHE HEARD. THERE WERE NO RECALLS FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE MORE THAN 100,000.

Electrical System
Filed Jun 2, 200960,000 milesAL

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT REPLACED THE COMPUTER CHIPS FOR THE TURN SIGNAL AND ANOTHER UNSPECIFIED COMPONENT AND WAS CHARGED $268 FOR THE REPAIRS. HE STATED THAT HIS VEHICLE ONLY HAD 60,000 MILES. THE FAILURE MILEAGE WAS 60,000.

Engine and Engine Cooling › Engine
Filed Jun 2, 200989,000 milesCA

WHILE DRIVING ON THE FREEWAY I HAVE NOTICED THAT ME STEERING WHEEL BECAME VERY STIFF AND SMOKE STARTED TO COME OUT FROM THE HOOD. I DROVE THE CAR HOME SLOWLY, AND THE NEXT DAY TAKEN IT TO THE CHEVY DEALERSHIP. MY ENGINE WAS BLOWN DUE TO THE LOWER INTAKE MANIFOLD GASKET (WHICH ALREADY HAD BEEN REPLACED) AND THE HEAD GASKET WAS BLOWN. I HAD TO REPLACE A BRAND NEW ENGINE.($4K). NEXT MY TRANSMISSION WAS COMPLETELY DONE, AND I HAD TO REPLACE THAT. THE RADIATOR WAS MESSED UP AND HAD TO REPLACE THAT AS WELL AS THE STARTER. THE AIRBAG LIGHT WILL NOT GO OFF AT ALL EITHER. NOW I CAN NOT GET MY CAR SMOGGED DUE TO THE CHECK ENGINE LIGHT WHICH THE CODES CAME UP AS "TOO LEAN ON BANK 1" WHICH COULD MEAN A VARIETY OF THINGS ACCORDING TO THE MECHANIC. TODAY WHILE I WAS DRIVING MY CAR TO WORK THERE WAS SMOKE COMING FROM THE STEERING WHEEL COLUMN WHICH SMELLED LIKE BURNT PLASTIC. OH...HOW COULD I FORGET A FEW MONTHS BACK MY CAR JUST WOULDN'T START OUT OF NOWHERE AND THE MECHANIC HAD TO REPLACE THE SENSORS AS WELL. OH ANOTHER PROBLEM IS THE STEERING ON THE CAR IS SO STIFF AS IF I DON'T HAVE POWER STEERING. ALL THE MONEY I HAVE INVESTED IN THIS VEHICLE I COULD BE DRIVING AROUND A MERCEDES! *TR

Engine and Engine CoolingFire
Filed Jun 1, 2009WI

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT HEARD A LOUD BANGING NOISE. SHE IMMEDIATELY NOTICED FLAMES UNDER THE HOOD. THE POWER WINDOWS AND LOCKS FAILED AND TRAPPED THE CONTACT IN THE VEHICLE MOMENTARILY. THE FIRE SPREAD TO THE SIDE OF THE GARAGE AND CAUSED MINOR PROPERTY DAMAGE. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS AND ONLY OFFERED $1,000 TOWARDS THE PURCHASE OF A NEW VEHICLE. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000, WHICH STATED THAT IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Exterior Lighting
Filed Jun 1, 2009100,000 milesKY

TURN SIGNALS NOT WORKING WITH NO APPARENT REASON. THIS ISSUE WILL HAPPEN AND THEN START WORKING AND THEN QUIT AGAIN. NOTHING HAS BEEN ABLE TO HELP THE ISSUE. *TR

Engine and Engine Cooling › Engine
Filed May 28, 200973,000 milesIN

5/1, 5/2--IGNITION SIMPLY CLICKED . IT TOOK SEVERAL MINUTES TO GET IT STARTED IN EACH CASE. TOOK TO REPAIR SHOP--COULD NOT FIND THE PROBLEM. NOT THE BATTERY. 5/6, 5/8--ENGINE DIED WHILE I WAS DRIVING DOWN THE ROAD. IGNITION CLICKED WHEN TRIED TO RESTART. TAKEN TO REPAIR SHOP AGAIN--COULD NOT FIND THE PROBLEM. CHRONIC--SINCE I HAVE HAD THE AUTO THE "LOW COOLANT LIGHT" SHOWS. THIS LAST TIME AT REPAIR SHOP, I WAS TOLD THAT AUTO WAS LEAKING COOLANT--MOST LIKELY GASKET AND WOULD BE VERY EXPENSIVE TO REPAIR. *TR

Exterior Lighting
Filed May 19, 200998,000 milesIN

MY CAR IS A 2000 CHEVY IMPALA. THE HIGH BEAM SWITCH WILL NOT CHANGE THE LIGHTS FROM LOW TO HIGH. AS WE ALL KNOW SOME ROADS ARE DARKER THAN OTHERS AND HARDER TO SEE AT NIGHT. I CANT PUT MY LIGHTS ON HIGH BEAM AND 2 NIGHTS AGO I HIT A BLOWN TIRE OFF A SEMI THE DAMAGE WAS MINIMAL BUT COULD HAVE BEEN FATAL. I AM A GOOD DRIVER WITH OVER A MILLION MILES ACCIDENT FREE. GM NEEDS TO DO SOMETHING ABOUT THIS. I HAVE READ ABOUT A LOT OF THESE CARS WITH THE SAME PROBLEM. *TR

Air Bags1 injured
Filed May 13, 2009120,000 milesOH

SIDE AIR BAG/HEATED SEAT,CLOSED THE DRIVERS SIDE DOOR AND THE AIR BAG DEPLOYED ON ITS OWN CAUSING A REALLY BIG BRUISE ON MY DAUGHTERS SIDE.CONTACTED THE G.M. DEALERSHIP ABOUT IT AND WAS TOLD THAT THEY WOULD LOOK INTO IT AND TO NOT CONTACT ANYONE ELSE. NEVER HEARD ANYTHING BACK FROM THEM.THEN ABOUT A MONTH LATER THE PASSENGER SIDE SEAT STARTED BURNING AND IT RUINED THE CENTER CONSOLE ,SEAT,AND CARPET. NO SENSE IN CONTACTING G.M. AGAIN BECAUSE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT.SOMEONE WILL HAVE TO DIE BEFORE ANYTHING GETS DONE TO SOLVE THESE PROBLEMS THAT EVERYONE IS HAVING AND THAT G.M. WILL NOT SOLVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

Engine and Engine Cooling › EngineFire
Filed May 1, 2009WA

I OWN A 2000 CHEVY IMPALA WHICH CAUGHT ON FIRE APPROXIMATELY MARCH OR APRIL OF 08. I CALLED 911 AND A FIRE CREW WAS SENT TO MY PRIOR RESIDENCE. I RECENTLY HEARD OF THE RECALL ON THE NEWS, HOWEVER, THEY STATED NO FIRES WERE REPORTED THUS FAR. I NEED TO FIND OUT IF MY CAR WAS IMPACTED. THE CAR IS CURRENTLY IN THE SHOP, SO AN IMMEDIATE RESPONSE AS TO MY NEXT STEPS WOULD BE APPRECIATED. THANK YOU. *TR

Electrical System
Filed Apr 22, 2009TX

MY FAULTY PASSLOCK SYSTEM CAUSES CAR NOT TO RECOGNIZE THE KEY AND DISABLES THE ENGINE FOR ANYWHERE FROM 10MINUTES TO SEVERAL HOURS. SOMETIMES THE "SECURITY" LIGHT WILL APPEAR IN THE MESSAGE CENTER WHILE I'M DRIVING, BUT MOST TIMES IT HAPPENS WITHOUT WARNING. I WILL PUT IN THE KEY, BUT WHEN I TURN IT, THE ENGINE IS DISABLED AND THE "SECURITY" LIGHT BLINKS. I HAVE TO WAIT 10MINUTES FOR IT TO RESTART, AND MORE OFTEN THAN NOT, IT JUST TRIPS ITSELF CONTINUALLY AND I'LL BE STUCK FOR 30MINUTES OR MORE. I HAVE BEEN LEFT STRANDED COUNTLESS TIMES IN THE HEAT, AND DREAD EVEN STOPPING FOR GAS FOR FEAR THAT MY CAR WON'T START AGAIN. IT IS A CONSTANT PROBLEM WHEN I TRAVEL OUT OF TOWN, AS I FEAR THAT IF I STOP IN A SMALL TOWN, I'LL BE COMPLETELY STRANDED IF MY CAR DOESN'T START BACK UP. TWO WEEKS AGO I DROVE OUT OF TOWN AND WENT 6 HOURS ONE WAY WITHOUT STOPPING BECAUSE THE SECURITY LIGHT WAS ON. THIS IS A HUGE PROBLEM, AND A HAZARD TO PEOPLE'S HEALTH. IT'S ALSO DANGEROUS IF I GET A FLAT TIRE ON THE HIGHWAY AND IT WON'T START BACK UP, THEN I AM IN DANGER FOR NO REASON. I'VE ALSO WORRIED ABOUT PARKING IN A SCARIER PART OF TOWN, AND NOT BEING ABLE TO JUST DRIVE AWAY SAFELY IF I SEE SOME SHADY PEOPLE LURKING AROUND. THERE IS NO FIX FOR THIS, AS THE DEALER WILL CHARGE $600 AND NOT CORRECT THE ISSUE. MY 2000 IMPALA SHOULD BE RECALLED, AS THIS OBVIOUSLY FAULTY PASSLOCK SYSTEM POSES A THREAT TO HUMAN HEALTH AND SAFETY. I WILL NEVER BUY A CHEVY, GM, OR DODGE CAR AGAIN BECAUSE OF THIS ISSUE THAT CHEV

Exterior Lighting
Filed Apr 17, 2009120,000 milesSC

THE TURN SIGNALS AND HAZARD LIGHTS ON MY 2000 IMPALA DO NOT WORK ALL THE TIME. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. THE TURN SIGNALS MAY WORK ABOUT 40% OF THE TIME. WHEN THEY DO WORK THEY MAY JUST QUIT W/O WARNING. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESS. WHEN THE PROBLEM FIRST STARTED TO OCCUR, I COULD TURN ON THE HAZARDS AND THIS WOULD JUMP START THE BLINKERS AND THEY WOULD WORK FOR A WHILE. THIS NO LONGER WORKS, BOTH THE HAZARDS AND THE TURN SIGNALS ARE INTERMITTENT. I AM NOT THE ONLY IMPALA OWNER TO EXPERIENCE THIS PROBLEM. THIS APPEAR TO BE A WIDE SPREAD DEFECT WITH THE IMPALAS. THIS PROBLEM IS SIMILAR TO THE FOLLOWING EXISTING VEHICLE RECALL FOR THE 2000 CHEVROLET MALIBU... CAMPAIGN NUMBER: 03V327000 DATE: 2003-AUG-28 . WHY WAS THIS CONSIDERED A GREAT ENOUGH SAFETY HAZARD TO WARRANT A RECALL ON THE MALIBU BUT NOT ON THE IMPALA. PLEASE INVESTIGATE THIS IS A SERIOUS HAZARD AND NEEDS TO BE RECALLED. *TR MODEL YEAR 2000 MAKE: CHEVY MODEL: IMPALA ENG: 3.4 V6

Exterior Lighting
Filed Apr 16, 2009125,000 milesGA

JUST RECENTLY MY 2000 IMPALA BEGAN TO GIVE ME PROBLEMS WHEN I USED MY BLINKERS. IT FIRST BEGAN WHEN I JUST USED THE LEFT TURN SIGNAL, ALL OF MY WARNING LIGHTS ON THE CLUSTER CAME ON AND THE ALARM SOUND OF THE KEY BEING LEFT IN THE IGNITION WHEN THE SWITCH WOULD BE OFF, YET THE ENGINE WOULD BE RUNNING. LATER IT BEGAN TO STALL THE ENGINE. THEN LATER IT BEGAN DOING ALL OF THIS USING EITHER TURN SIGNAL. I HAVE BOUGHT EACH AND REPLACED THEM EVEN TO REPLACING THE CLUSTER AS NO ONE HAS BEEN ABLE TO FIND WHAT IS CAUSING ALL OF THIS. I COULD REALLY USE SOME HELP IN GETTING TO ROOT OF THIS PROBLEM. I AM A GREAT-GRANDMOTHER AND AM SCARED TO RIDE THEM IN MY CAR. THIS HAS NOW BEGAN HAPPENING EVERY TIME I USE THE TURN SIGNAL. GOOD THING I LEARNED THE HAND SIGNALS. I HAVE BEEN A FAITHFUL CHEVROLET PERSON, I WOULD REALLY HATE TO HAVE TO GO TO ANOTHER MAKE. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →