Page 4 of 17 · complaints 151–200 of 818

2000 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Air Bags
Filed May 30, 2013145,000 milesOH

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

Steering
Filed May 30, 201366,000 milesWY

I AM HAVING PROBLEMS WITH THE STEERING OF MY IMPALA WITH LOW MILEAGE. SEVERAL YEARS AGO I WAS NOTIFIED OF A RECALL INVOLVED IN THE IMPALA'S STEERING AND A PART WAS REPLACED AND DURING THAT TIME DEALER ALSO CHANGED OUT THE RACK AND PINION. I BARELY GOT MY VEHICLE HOME ON THURSDAY AND COULD HAVE BEEN IN A VERY BAD ACCIDENT IF I HAD NOT DRIVEN CAUTIOUSLY FOR THE FEW YARDS I HAD TO GO. I COULD BARELY TURN MY STEERING WHEEL AND THE VEHICLE SOUNDED SO AWFUL. I WAS VERY CLOSE TO MY HOME, SO I SLOWLY WENT A FEW YARDS. MY STEERING WAS GONE BUT SOME HOW I GOT MY CAR PARKED SAFELY AT MY APARTMENT AND THE TOW COMPANY HAD TO TOW IT LATER. MY MECHANIC JUST TOLD ME THAT THE RACK AND PINION HAVE FAILED AND THEY WERE JUST REPLACED A FEW YEARS AGO AND SHOULD NOT HAVE DONE SO WITH THE LITTLE MILEAGE MY VEHICLE HAS. THE RACK HAD CAUSED ALL THE FLUID TO LEAK OUT. HOW CAN THAT BE IF IT WAS GOOD MANUFACTURE PARTS THAT WERE PUT IN THE STEERING. I AM VERY ANGRY THAT THE COMPANY WILL NOT STAND BY THEIR IMPALAS AND THAT THEY CONTINUE TO BE ALLOWED TO HAVE VEHICLES THAT ARE UNSAFE. LUCKILY I WAS ALMOST HOME AND DID NOT GET IN AN ACCIDENT. *TR

Electrical SystemFire
Filed Mar 9, 2013184,261 milesAK

MY BATTERY WAS DEAD, SO I PUT A BATTERY CHARGER ON THE BATTERY, THEN WENT TO START THE CAR. I TURNED THE KEY FOR ABOUT THREE REVOLUTIONS AND THEN THE CAR EXPLODED! I WASN'T SURE WHAT HAPPENED BECAUSE I WAS SITTING INSIDE THE CAR AND THERE WAS SNOW ON THE WINDSHIELD. I GOT OUT AND THERE WAS PLASTIC PARTS ALL AROUND THE CAR, AND THERE WERE FLAMES COMING FROM THE MOTOR! *TR

Traction Control System
Filed Dec 13, 2012FL

2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.

Fuel System, Gasoline
Filed Nov 3, 2012CT

I W ALSO AS DRIVING INTO A SHOPPING PLAZA AND MY STEERING WHEEL LOCKED AND MY CAR STEERED ACROSS THE ENTRANCE AFTER A COUPLE OF MINUTES IT STARTED BACK UP.I AM SO NERVOUS BECAUSE THE STEERING WHEEL LOCKED,ALSO EVERY NOW AND THEN IT JUST WONT START UP AND THEN ALL OF A SUDDEN IT WILL. THE GAS GAUGE DOESN'T WORK EITHER SO YOU CANT JUDGE THE GAS NEVER RECEIVED ANY RECALL NOTICES I HAVE A 2000 CHEVY IMPALA. *TR

EngineFire
Filed Oct 18, 2012118,000 milesME

I PURCHASED MY BROTHER-IN-LAW'S CAR IN MARCH. IN AUGUST, WHILE I WAS PARKED OUTSIDE A FRIEND'S HOME, THE CAR CAUGHT FIRE. NO ONE WAS IN THE CAR AND THE KEYS WERE WITH ME. AFTER ONLINE INVESTIGATION, WE FOUND THAT THE CAR HAD A RECALL ON IT IN 2009. MY BROTHER-IN-LAW WAS NEVER NOTIFIED SO NEITHER WERE WE. OUR FIRST STEP WAS TO CONTACT GM WHO SAID THERE WAS NOTHING THEY PLANNED ON DOING ABOUT THIS. WE CONTACTED THE BBB WHO ALSO CONTACTED GM. GM THEN CALLED US AND AGAIN SAID THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS PLENTY THEY CAN DO. WHAT ABOUT IF MY DAUGHTER AND I HAD BEEN IN THE CAR? HOW ABOUT IF I HAD NEEDED TIME OFF FROM WORK? I HAD TO PURCHASE ANOTHER VEHICLE I WAS NOT PREPARED TO PURCHASE. WE HAVE THE RECALL INFORMATION, PICTURES FROM THE FIRE, AND A LETTER FROM GM IF YOU ARE INTERESTED. I FEEL THERE MUST BE SOME SORT OF COMPENSATION FOR THIS. THE RECALL WAS BECAUSE OF THEIR MESS UP IN THE FACTORY AND THEY FAILED TO NOTIFY MY BROTHER-IN-LAW. IF GM HAD DONE WHAT THEY WERE SUPPOSED TO DO, THE FIRE WOULD NEVER HAVE HAPPENED. *TR

Electrical System
Filed Oct 11, 201276,295 milesNJ

DRIVING ALONG AND SECURITY LIGHT CAME ON AND CAR DIED. WAITED SOME TIME AFTER PULLING OVER AND CAR STARTED SOMETIMES CAR WILL NOT START RIGHT AWAY BECAUSE OF SECURITY LIGHT THIS IS RANDOM AND VERY ANNOYING AS YOU DO NOT KNOW WHEN THE CAR IS GOING TO DIE. DEALER WANTS TO REPLACE PARTS THAT ARE VERY EXPENSIVE AND I DID THIS ONCE BEFORE (OUT OF WARRANTY) AND CAN'T SEE DOING IT AGAIN IF THIS IS NOT A FIX. *TR

Fuel/Propulsion SystemFire
Filed Sep 24, 2012160,000 milesOH

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND SMOKE IMMEDIATELY EMITTED FROM UNDER THE HOOD AREA. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD WHERE FLAMES BEGAN TO ERUPT. THE CONTACT EXTINGUISHED THE FIRE HIMSELF AND THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FIRE WAS CONTRIBUTED TO A DEFECTIVE FUEL PUMP HOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Engine
Filed Sep 22, 2012118,000 milesFL

THE CHEVY IMPALA HAD A LOSS OF COOLANT EVEN THOUGH THERE IS NO LEAK ON THE GROUND. AFTER RESEARCH ONLINE, I FOUND THE FOLLOWING: "THE 3.8-LITER V6 MAY LEAK COOLANT INTO THE ENGINE FROM THE INTAKE MANIFOLD. A NEW GASKET KIT, REVISED THROTTLE BODY NUTS, AND SEALING COMPOUND IS NEEDED." DUE TO THE NUMBER OF COMPLAINTS FOUND ONLINE PERTAINING TO THIS ISSUE, THIS SHOULD BE A RECALL FOR THIS MODEL CAR. *TR

Fuel/Propulsion System
Filed Sep 6, 2012165,000 milesMO

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND AS A RESULT, THE GAUGE INDICATED THAT WRONG AMOUNT OF FUEL IN THE GAS TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 167,000.

Electrical System
Filed Aug 14, 2012FL

AS I WAS PULLING INTO TRAFFIC ON A MAJOR HIGHWAY....THE CAR STALLED AND I WAS ALMOST TAKEN OUT BY A SEMI......TWICE!!!!!!!! THIS CAR SHOULD BE FIXED BY GM DUE TO THE PASSLOCK PROBLEM WHICH WAS MY ORIGINAL PROBLEM...THE BCM WAS REPLACED AND REPROGRAMMED NOW THIS STALLING AND THE AIR NOT WORKING IS NOT ONLY UNFAIR BUT UNSAFE. PAID ALOT OF MONEY FOR MY CAR TO COME BACK UNSAFE.....AND I HAVE TALKED TO NUMEROUS OWNERS OF THESE CARS....DON'T MATTER HOW MUCH OR WHO U PAY TO REPROGRAM...STILL SAME PROBLEM. *TR

Engine
Filed Aug 7, 2012FL

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC BUT AGAIN, THE FAILURE RECURRED. THE CONTACT CONTINUED TO HAVE REPAIRS PERFORMED TO THE VEHICLE OVER A PERIOD OF TWO YEARS BUT TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED AND CONTINUED TO STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 100,000. THE VIN WAS AVAILABLE.

Electrical System
Filed May 16, 2012100,000 milesIL

MY 2000 CHEVY IMPALA DECIDES NOT TO START ON SOME DAYS. AT FIRST, IT WAS VERY INFREQUENT AND NOW ITS HAPPENING MORE AND MORE OFTEN. WHEN I TURN THE KEY TO START MY CAR, THE ONLY THING THAT HAPPENS IS THE SECURITY LIGHT TURNS ON. AFTER ABOUT 10 MINUTES THE MY CAR SUDDENTLY STARTS UP AGAIN. FROM WHAT I READ ONLINE AND ON YOUTUBE, THIS PROBLEM IS NOTORIOUS WITH A LOT OF GM VEHICLES. NOT A LOT OF MECHANICS KNOW WHAT THE PROBLEM IS AND I DONT HAVE THE TIME OR MONEY TO HAVE IT SERVICED MULTIPLE TIMES. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS OBVIOUS MALFUNCTION. I KNOW THAT MY NEXT CAR WILL NOT BE A GM.

Engine and Engine CoolingFire
Filed Apr 20, 2012123,000 milesOH

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ALLOWED THE ENGINE TO RUN FOR A FEW MOMENTS. THE VEHICLE THEN CAUGHT ON FIRE. THERE WERE NO OCCUPANTS WHEN THE FIRE OCCURRED AND THERE WERE NO REPORTED INJURIES. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 123,000.

Engine and Engine Cooling
Filed Mar 24, 2012108,000 milesFL

OIL AND COOLANT (ANTI-FREEZE) IS EVAPORATING OR BEING BURNED UP. AFTER EXTENSIVE RESEARCH ONLINE, IT SEEMS THERE IS A DEFECT IN THE MATERIAL USED BY CHEVY WITH REGARD TO A GASKET CALLED A PLENUM THAT IS LOCATED IN THE INTAKE MANIFOLD. THE GASKET WARPS UNDER HEAT AND AGE AND ALLOWS COOLANT AND OR OIL TO ENTER THE ENGINE COMPARTMENT WHICH EVAPORATES. WITH THE AMOUNT OF COMPLAINTS I FOUND ONLINE, THIS SEEMS LIKE A COMMON ISSUE WITH THE CHEVY IMPALA 3.8L V6 TYPE 2 ENGINE. GM SHOULD REPLACE THE INFERIOR MATERIAL USED WITH A SUPERIOR METAL GASKET. THIS ISSUE SEEMS LIKE IT COULD CAUSE A FIRE IN THE ENGINE. I ALSO READ THAT THIS ISSUE CAN CAUSE OIL TO BE BURNED. GM USED A CHEAP GASKET TO SAVE MONEY BUT THIS IS A SAFETY ISSUE WHEN COOLANT AND OIL IS BEING BURNED UP INTERNALLY AT AN UNUSUAL SPEED OF TIME. THE SECOND UNKNOWN ISSUE IS, WILL THIS CAUSE A FIRE? *TR

Engine and Engine CoolingFire
Filed Mar 15, 2012118,259 milesTX

ABOUT WEEKS BEFORE THE INCIDENT, MY CAR SEEM TO MISFIRE. THE CAR WAS PARKED FOR 3 DAYS. WHEN TRIED TO START IT, THE ENGINE EXPLODED AND CAUGHT FIRE. THE INTAKE MANIFOLD AND MOTOR OIL COVER AND SOME OTHER ENGINE PARTS EXPLODED OUT OF CAR. WHEN CONTACTED GM AND MENTIONED THE INCIDENT, NO ACTION WAS TAKEN BY GM AND THE REFUSE TO TAKE ANY ACTION OR ACKNOWLEDGE ANY RESPONSIBILITY. IT APPEARS THAT SAME ENGINE HAS ISSUES WHICH CAUSED A RECALL ON APRIL 14, 2009. THE SYMPTOMS/CAUSE ARE DESCRIBED AS: "GM RECALLED 1.5 MILLION VEHICLES WITH THIS ENGINE ON APRIL 14, 2009 DUE TO RISK OF FIRE FROM ENGINE OIL LEAKING UNDER THE VALVE COVER GASKETS ONTO HOT EXHAUST MANIFOLDS. THE FIRE COULD SPREAD TO THE NEARBY PLASTIC SPARK PLUG WIRE RETAINERS ON THE VALVE COVER AND THEN TO THE REST OF THE ENGINE COMPARTMENT. GM FITTED THE AFFECTED VEHICLES WITH REDESIGNED SPARK PLUG WIRE RETAINERS.[3] THESE ENGINES WERE NOTED FOR HAVING PROBLEMS WITH THE PLASTIC UPPER INTAKE MANIFOLD CRACKING AROUND THE EGR PASSAGE. THE ENGINE WOULD THEN VAPOR LOCK. " I DID TAKE MY CAR TO DEALERSHIP TO TAKE CARE OF THIS RECALL BUT IT APPEARS THAT IT DOES NOT FIX THE PROBLEM AND IT STILL EXISTS AND MY CAR IS TOTALED. BUT GM HAS TOLD ME THAT ACCORDING TO TEXAS LAW IT IS NOT RESPONSIBLE FOR ANY ISSUES AFTER 4 YEARS FROM THE PURCHASE DATE. *TR

Exterior Lighting
Filed Feb 23, 201284,100 milesPA

WHILE DRIVING AND HIGH BEAM ON, THE HEADLIGHTS TOTALLY GO OUT. MOVE LEVER ON STEERING COLUMN TO ACTIVATE LOW BEAM, THE LIGHTS COME BACK ON. THIS HAS HAPPENED A NUMBER OF TIMES AND IS VERY SCARY. *TR

Engine and Engine CoolingFire
Filed Jan 30, 2012126,000 milesNY

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT COOLANT WAS LEAKING OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LOWER PLENTUN WAS MELTING AS A RESULT OF IT BEING TOO CLOSE TO THE MOTOR AND RECOMMENDED HAVING THE COMPONENT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 126,000.

Steering
Filed Jan 28, 201217,669 milesFL

INTERMEDIATE STEERING SHAFT HAS BEEN A PROBLEM WITH THE VEHICLE SINCE REACHING 17,669 MILES. I HAD IT REPLACED UNDER WARRANTY THE FIRST TIME AND HAVE PAID FOR IT TO BE REPLACED AFTER THE 3 YEAR WARRANTY RAN OUT. THE SHAFT CONTINUES TO MAKE CRACKING NOISES WHEN TURNING THE VEHICLE. THIS SEEMS TO BE A PART DEFECT SINCE A LOT OF PEOPLE ONLINE HAVE WRITTEN ABOUT THE SAME ISSUE. I HAVE HAD THE SHAFT REPLACED THREE TIMES AND IT LAST ABOUT A YEAR BEFORE IT STARTS TO MAKE A CRACKING NOISE. THE POWER WINDOW REGULATOR IS A DEFECT IN THIS VEHICLE BUT IT HAS NOT BEEN RECALLED. I HAVE HAD THE REGULATOR REPLACED FOR ALL FOUR WINDOWS AND NOW I AM STARTING TO HAVE TO REPLACE THE REGULATORS AGAIN FOR ALL FOUR WINDOWS. THE REGULATOR REPLACEMENT IS EXPENSIVE ($400+ FOR EACH WINDOW). *TR

Engine and Engine Cooling
Filed Dec 13, 2011MN

WHILE DRIVING THIS CAR IT WOULD JUST STALL OR DIE AS IF SOMEONE HAD REACHED OVER AND SHUT THE CAR OFF AND WOULD NOT START FOR A FEW DAYS. I HAVE BROUGHT THIS CAR TO TWO MECHANICS AND NEITHER WERE ABLE TO STOP THE PROBLEM BUT TOLD ME THAT DIFFERENT PARTS WERE THE CULPRIT, SO 800 DOLLARS LATER I HAVE REPLACED THE FUEL FILTER, FUEL PUMP, CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR,REPLACED THE BATTERY, TESTED THE ALTERNATOR, TESTED THE FUEL INJECTORS BOTH HOT AND COLD, TESTED THE IGNITION MODULE AND STILL THE CAR DIED LEAVING MY CHILD AND I STRANDED ON THE SIDE OF THE FREEWAY IN COLD TEMPERATURES. I THEN CALLED A GM DEALERSHIP WHOM SAID ANOTHER 120.00 JUST TO LOOK AT IT AND SAID THEY COULDN'T FIND THE PROBLEM . THIS IS OUTRAGEOUS! *TR

Power Train
Filed Dec 6, 2011149,000 milesMN

TRANSMISSION OVERDRIVE SHAFT SPLINE IS STRIPPED PREVENTING THE OVERDRIVE FROM BEING USED. I BOUGHT THIS CAR FROM A NEIGHBOR JUST NOW, BUT THIS TRANSMISSION PROBLEM OCCURRED AT LEAST 2 YEARS AGO WITH APPROXIMATELY 110,000 MILES ON IT. I JUST HAD THE EXACT TRANSMISSION ISSUE CONFIRMED NOW. *TR

Engine and Engine Cooling
Filed Nov 1, 2011248,643 milesMA

COOLANT LEAK AT GASKET BETWEEN BLACK FRP (FIBERGLASS REINFORCED PLASTIC) UPPER INTAKE MANIFOLD / PLENUM AND METAL INTAKE MANIFOLD NEAR THROTTLE BODY. NHTSA 10006144. *TR

Electrical System
Filed Oct 8, 2011OH

CAR WILL NOT START. IT APPEARS TO BE THE PASSLOCK SYSTEM. NEED TO WAIT FOR SYSTEM TO RESET AND IT WILL START. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND MANY OTHER GM VEHICLES. THIS SHOULD BE A RECALL. *TR

Service Brakes, Hydraulic
Filed Sep 25, 2011175,383 milesIL

THE RIGHT FRONT BRAKE LINE FAILED, FORTUNATELY IN THE DRIVEWAY. INSPECTION OF THE LINES SHOWED HEAVY CORROSION ON ALL FOUR LINES. THE FAILURE ON THE RIGHT FRONT LINE WAS DIRECTLY BEHIND THE ENGINE AND THE HOLE WAS A LARGE ENOUGH TO DRAIN THE RESERVOIR IN 5 OR 6 PEDAL DEPRESSIONS. *TR

Engine and Engine Cooling
Filed Sep 23, 201157,000 milesFL

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. AFTER WAITING A WHILE SHE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.

Service Brakes, Hydraulic
Filed Sep 8, 201182,102 milesKY

REAR BRAKE LINES RUSTED IN HALF. *TR

Air Bags
Filed Sep 6, 2011NV

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE AIR BAG LIGHT WAS CLEARED FROM THE SYSTEM. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Jul 20, 201135,000 milesIN

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY; HOWEVER, THE CONTACT CONFIRMED THAT THE FUEL TANK WAS NOT EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FLOATER IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Service Brakes, Hydraulic
Filed Jun 28, 2011148,000 milesMD

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED ABRUPTLY TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE FAILED TO STOP UNTIL THE GEAR WAS SHIFTED INTO THE PARK POSITION IN COMBINATION WITH THE PARKING BRAKE ENGAGED. THE CONTACT REPLACED BOTH REAR BRAKE LINES DUE TO EXTENSIVE RUST CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 148,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Jun 22, 2011125,000 milesNJ

NO WARNING, NO EVENT LEADING UP TO THE FAILURE. 2000 CHEVY IMPALA LS 3.8 STALLS CONSTANTLY. NO CHECK ENGINE LIGHT COMES ON, SO THERE IS NO WAY TO KNOW WHAT IS CAUSING THIS. SEEMS TO BE A COMMON PROBLEM ALL OVER JUST LOOK IT UP ON THE INTERNET, DON'T KNOW WHY THIS IS NOT A RECALL, IT IS VERY DANGEROUS. I WAS TRAVELING 70 MPH IN THE FAST LANE ON A MAJOR HIGHWAY AND THE CAR JUST STALLED, ALSO STALLED AT A RED LIGHT, ALSO STALLED TRAVELING AT ABOUT 10 MPH AND AT 30 MPH (ALMOST REAR-ENDED ON BOTH OCCASIONS). CHEVY DOES NOT HAVE AN ANSWER, CHEVY MECHANIC TOLD ME THIS HAS BEEN A COMMON PROBLEM WITH ALL GM CARS FOR YEARS. WHY IS THIS NOT KNOWN TO THE PUBLIC? THEY REPLACED THE THERMOSTAT AND IT STALLED ABOUT A MILE DOWN THE ROAD. NOW THEY WILL TRY REPLACING THE CRANKSHAFT POSITION SENSOR BUT WILL NOT GUARANTEE THAT THIS WILL SOLVE THE PROBLEM. NEXT THEY WOULD TRY THE MASS AIR SENSOR. THIS IS A KNOWN COMMON PROBLEM THAT COULD BE CATASTROPHIC IF IT HAPPENED AT THE WRONG TIME. I KNOW, I WAS ALMOST KILLED ON THAT MAJOR HIGHWAY THAT DAY. *TR

Electrical System
Filed Jun 6, 201181,000 milesKY

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ANTI THEFT SYSTEM WAS FAULTY. WHEN HE INSERTED THE KEY INTO THE IGNITION, IT DID NOT RECOGNIZE THE KEY AND THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 93,000 AND THE FAILURE MILEAGE WAS 81,000.

Electrical System
Filed Apr 9, 2011101,000 milesKY

SECURITY LIGHT FLASHING, WONT START OR IF IT STARTS THE RADIO AND ALL CLUSTER GAUGES WONT WORK. *TR

Electrical System
Filed Mar 29, 20112,573,302 milesCA

BOUGHT 2000 CHEVY IMPALA ON FEB 8,2009,AND HAVE HAD MULTIPLE REALLY BAD PROBLEMS. BAD SHAKE IN FRONT END,PULLS TO RIGHT REALLY BAD, HAS SEVEAR COOLING PROBLEMS, TURN SIGNAL FAILURE MORE THEN WORKING, GEAR SHIFT PROBLEMS, AIR BUBBLES BACKING UP IN COOLANT BOTTLE, LOW COOLANT LIGHT ALWAYS ON, CHECK ENGINE IGHT ALWAYS ON MAJOR OIL LEAKAGE UNDER CAR BODY NOT ON GROUND. LOSS OF COOLANT BUT NO IDEA WHERE ITS GOING. SERGING PROBLEM IN ELECTRICAL SYSTEM, AND WIRING CONECTIONS AND PLUGS NOT CONNECTED TO ANYTHING. ICNITION PROBLEMS KEY WONT STAY IN AND CAN BE PULLED OUT WITH CAR RUNNING.HAVE REPLACED RADIATOR,ALL HOSES,ALL GASKETS,THERMISTATE,WATER PUMP,BELTS,DONE TUNEUP,OIL CHANGE, DONE BRAKES,REPLACED SENCERS,BATTERY,AND OTHER THINGS. IM PISSED AND VERY ANGRY WITH CHEVY AND GM FOR ALL THE PROBLEMS THEY HAVE WITH THERE VEHICALS AND NOT FIXING THE PROBLEMS.

Vehicle Speed Control
Filed Mar 15, 2011180,000 milesAR

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER DIAGNOSTIC TESTING. THE CONTACT STATED THAT SHE HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE OCCURRED. THE CRUISE CONTROL ALSO DEACTIVATED ON ITS OWN ON A DIFFERENT OCCASION AND FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Power Train › Automatic Transmission
Filed Mar 15, 201180,264 milesNY

WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR

Electrical System
Filed Mar 6, 2011MI

2000 IMPALA DOES NOT ALWAYS START. SECURITY ISSUES NOT ALLOWING START UNTIL AT LEAST 15 MINS OF TRYING. *TR

Electrical System
Filed Feb 2, 2011119,000 milesMT

2000 IMPALA, CAR HAS DIED 2 TIMES SINCE PURCHASED 2 WEEKS AGO FOR NO REASON WHILE DRIVING. ALL ELECTRICAL STILL WORKS BUT STARTER WILL NOT ENGAGE, AFTER 5-30 MINUTES OF WAITING IT WILL START. CHEVY DEALERSHIP SAYS TO CHANGE THE IGNITION SWITCH SOMETIMES IT HELPS. CHEVY KNOWS ABOUT THIS PROBLEM BUT WONT DO ANYTHING IT. ALSO HAVE THE TURN SIGNAL ISSUE WHERE THEY QUIT WORKING UNTIL YOU TURN ON THE FLASHERS. FUEL GUAGE DOESNT WORK. ALL OF THE RECALLS HAVE BEEN DONE TO THIS CAR. WHY WONT CHEVY FIX THE DANGEROUS ONE ABOUT THE CAR STALLING AT FREEWAY SPEED AND LOOSING THE POWER STEERING AND POWER BRAKES DO TO A STALLED ENGINE. 119000 MILES ON THE CAR. *TR

Electrical System
Filed Jan 29, 201148,000 milesCA

LOW/HIGH BEAM SWITCH (MULTI-FUNCTION SWITCH) WHILE DRIVING DOWN THE ROAD AND SWITCHING FROM LOW TO HIGH OR VISE / VERSA HEADLIGHT WILL GO OUT COMPLETELY. JUST TOLD MY WIFE LEAVE THE LOW BEAMS ON AND NEVER SWITCH TO THE HIGH BEAMS.. *LN

Electrical System
Filed Jan 19, 201178,000 milesIN

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS ABLE TO TURN THE KEY IN THE IGNITION BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE IGNITION WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT WITH THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Jan 6, 201183,000 milesTX

I OWN A 2000 CHEVROLET IMPALA. THE DIMMER SWITCH ON THE STEERING COLUMN HAS FAILED/MISFUNCTIONED SEVERAL TIMES AND IS NOW LOCKED IN A PERMANENT "HI BEAM" POSITION. THE LIGHTS HAVE TOTALLY FAILED IN THE PAST. A WEBSITE NAMED "TOPIX.COM" HAS CITED MANY INSTANCES OF THIS TYPE OF LIGHT FAILURE, RESULTING IN SEVERAL NEAR MISSES AS REGARDS SERIOUS ACCIDENTS. T IS VERY APPARENT (AND EVIDENT FROM THE NUMBER OF COMPLAINTS FILED WITH YOUR OFFICE) THAT THIS IS A VERY SERIOUS SAFETY ISSUE FOR WHICH CHEVROLET IS DENYING THE EXISTENCE AND/OR RESPONSIBILITY OF ANY PROBLEM. THEY ARE SIMPLY IGNORING THIS SERIOUS ISSUE AND TRYING TO CHARGE ANYWHERE FROM $600 TO $800 TO FIX THIS PROBLEM THIS PROBLEM APPARENTLY EXTENDS THROUGH MANY MODEL YEARS, FROM 2000 (OR EARLIER)TO 2007/2008. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING AT NIGHT IS KILLED BECAUSE OF THIS DEFECT. PLEASE ADVISE WHAT YOU HAVE DONE REGARDING PRIOR COMPLAINTS, AND WHAT YOU INTEND TO DO TO RESOLVE THIS ISSUE.. *TR

Electrical System
Filed Nov 28, 2010NC

MY 2000 CHEVROLET IMPALA HAS A PROBLEM A COUPLE OF TIMES EVERY MONTH WHERE IT WON'T START UP. I'LL TURN THE KEY AND NOTHING HAPPENS. SO I'LL JUST WAIT 15-30 MINUTES AND IT STARTS UP FINE. I'VE HEARD MANY OTHER PEOPLE HAVING THE SAME PROBLEM ON ALL SIMILAR GM VEHICLES AND WAS WONDERING WHY THERE HAS BEEN NO RECALL. *TR

Steering
Filed Nov 23, 2010CA

THIS HAS BEEN AN ON GOING PROBLEM WITH THE POWER STEERING UNIT IN THE 2000 IMPALA, BUT THIS IS THE LATEST; ON JULY 14 ,2010 I TOOK THE 2000 IMPALA INTO THE DEALERSHIP BECAUSE IT WAS LEAKING FLUID. ASK THE SERVICE DEPT. MANAGER TO FIX IT. HE THEN DIAGNOSED THE CAR AS OIL SENSOR SWITCH LEAKAGE. AND HE COULD NOT MAKE REPAIRS BECAUSE THEY DID NOT HAVE THE PART, BUT THE DIAGNOSE COST WAS $75.00 , SO I PAID AND DROVE OFF WITH A LEAKING 2000 CHEVY IMPALA . LATER,I NOTICE THAT THE SERVICE MANAGER WROTE THE SERVICE ORDER UP AS THE CUSTOMER SAID THE VEHICLE WAS LEAKING OIL. NOT TRUE, I SAID FLUID. THE LEAK GOT WORSE. I REPLACED THE OIL SENSOR BUT THE LEAKAGE DID NOT STOP. THEREFORE, I PARK THE CAR FOR SEVERAL MONTHS. ONE DAY I RAISED THE HOOD, TOOK A SMALL FLASHLIGHT AND TRACED THE LEAK TO TWO SEVER LINES. THE HARD RUBBER FLAP THAT IS MOUNTED TO THE CAR BODY TO KEEP DEBRIS OUT OF ENGINE RUBS AGAINST TWO FRAME MOUNTED LINES UNTIL IT CUT THROUGH BOTH LINES. FLUIDS LEAKS OUT AND CAUSED THE POWER STEERING UNIT TOFAIL. THIS IS A DESIGN DEFECT, SHOULD HAVE BEEN RECALLED FOR SAFETY REASON. DEALERSHIP WANTS $135.00 TO LOOK AT THE CAR AGAIN, I TOOK PICTURES. HERE IS MY PARTIAL COMPLAINT, CAN EMAIL PICTURES AS WELL. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 1, 201076,000 milesPA

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROBLEM WITH THE BLOWER MOTOR ON THE VEHICLE. THEY THOUGHT IT WAS INITIALLY CAUSED BY THE RESISTOR, BUT THE PROBLEM CONTINUED TO OCCUR; HOWEVER,THE CONTACT NOTICED THAT THERE WAS A PROBLEM WITH THE BLOWER MOTOR. THE DEALER INSPECTED THE VEHICLE AND CONFIRMED THAT THE BLOWER MOTOR CAUSED THE FAILURE TO OCCUR WHICH PREVENTED THE ENGINE FROM COOLING DOWN AND THE DEFROST TO MALFUNCTION. THE CRUISE CONTROL ALSO FAILED TO FUNCTION NORMALLY. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 79000.

Exterior Lighting
Filed Sep 15, 2010115,000 milesTX

TURN SIGNALS HAVE STARTED NOT WORKING INTERMITTENTLY. NOT GOOD IF YOU HAVE TO MERGE INTO TRAFFIC ON THE HIGHWAY. I HAVE GOOGLED IT AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE ALTHOUGH NOT ON THIS WEBSITE. MOST RESOURCES SAY IT IS THE HAZARD SWITCH. *TR

Electrical System
Filed Sep 12, 2010150,354 milesMN

MULTI FUNCTION HEAD LIGHT SWITCH I OWN A 2000 CHEVROLET IMPALA I WAS DRIVING HOME FROM WORK THE OTHER NIGHT THE LIGHTS WENT OFF I HAD TO HOLD THE LEVER TO ENGAGE THE HIGH BEAMS THE LIGHTS CAME BACK ON AS LONG AS I HELD ON TO THE LEVER. I WENT TO THE AUTO PARTS STORE TO DISCOVER THAT THIS WAS A COMMON PROBLEM WITH CHEVROLETS THE REPLACEMENT PART WAS 330 DOLLARS VERY EXPENSIVE . *TR

Exterior Lighting › Headlights › Switch
Filed Aug 11, 2010203,000 milesMN

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE COMBINATION CONTROL SWITCH WAS DEFECTIVE. WHENEVER THE HIGH BEAMS WERE ON AND THE LOW BEAMS WERE ACTIVATED THEY WOULD NOT FUNCTION INDEPENDENTLY. THE GEAR LEVER BOX THAT WAS ILLUMINATED AT NIGHT ALSO FAILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 208,000.

Power Train › Automatic Transmission
Filed Jul 28, 2010OH

2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO NEUTRAL, TO STOP THE FORWARD MOVEMENT, BUT TO NO AVAIL. TO STOP THE FORWARD MOVEMENT, HE APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL AND EASED INTO DRIVE; THE VEHICLE EASED DOWN THE DRIVEWAY. HE WAS ABLE TO GET THE VEHICLE TO STOP AT THE END OF THE DRIVEWAY. HE TRIED SHIFTING INTO REVERSE, BUT INSTANTLY A LOUD NOISE WAS HEARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE TRANSMISSION HAD FAILED DUE TO TORN GEARS. *JB

Engine and Engine Cooling
Filed Jul 3, 2010200,000 milesUT

MY CAR (A 2000 CHEVROLET IMPALA, 3.8L V6 ENGINE) REPEATEDLY DIED AS I WAS DRIVING OR STALLED. IT BECAME A HUGE SAFETY ISSUE, ESPECIALLY WHEN I WOULD BE DRIVING AT HIGH SPEEDS ON THE FREEWAY WITH NOWHERE TO PULL OVER. I TOOK IT IN, BUT DIAGNOSTICS SHOWED NOTHING. I KEPT REPLACING PARTS, BUT TO NO AVAIL. I FELT UNSAFE DRIVING ANYWHERE AND EVEN GOT A BIKE SO I WOULDN'T BE FACING NEAR-DEATH EXPERIENCES EVERY TIME I DROVE. EVENTUALLY I FOUND A MESSAGE BOARD THAT SUGGESTED REPLACING THE CRANKSHAFT POSITION SENSOR. I JUST DID AND AM HOPING IT WORKS. SOMETHING NEEDS TO BE DONE ABOUT THIS THOUGH, IT'S CRAZY TO HAVE TO GO YEARS WITH A FAULTY CAR AND NO ONE CAN FIND A FIX FOR IT. *TR

Electrical System
Filed Jun 14, 2010114,000 milesMA

MY DAUGHTER WITH HER PERMIT WAS DRIVING THE VEHICLE AND THE TURN SIGNALS STOPPED WORKING IN THE MIDDLE OF TRAFFIC. LUCKILY SHE PULLED OVER SAFELY AND I CONTINUED TO DRIVE HOME. THE HAZARDS WORKED FINE AND AFTER SOME RESEARCH, THE HAZARD SWITCH IS THE FAILURE. THIS HAS BEEN GOING ON INTERMITTENTLY FOR A MONTH AND FINALLY THEY WOULD WORK ONLY ONE TIME AFTER CAR WAS TURNED ON. MY LOCAL DEALER WANTED $400 DOLLARS FOR A $60 PART AND LABOR. THANK GOD FOR USED PARTS AND AN EASY DASH REMOVE ONLY SEVEN BOLTS INSTRUCTIONS ONLINE. DO IT YOURSELF FOR CHEAP. MY DAUGHTER AT 16 DID MOST OF IT AS I TOLD HER WITH INSTRUCTIONS. I DO LOVE CHEVY WILL REMAIN LOYAL BUT THEY NEED TO WAKE UP AND SOLVE SOME ISSUES. *TR

Exterior Lighting › Headlights › Switch
Filed Jun 3, 201095,000 milesPA

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH, THE HIGH BEAMS WERE ENGAGED AND WHEN SET BACK TO LOW BEAMS, ALL INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATED ON THE VEHICLE. WITHIN MINUTES, THE LIGHTS WOULD SHUT OFF. THE FAILURE WOULD OCCUR INTERMITTENTLY FOR APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THAT THE MULTI-FUNCTION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED HAVING THE VEHICLE DIAGNOSED AT AN AUTHORIZED DEALER. THE DEALER CONFIRMED THE MECHANICS DIAGNOSIS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE SWITCH ACCORDINGLY. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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